Mortgage Pros RGV at Directions Equity

Photo of Mortgage Pros RGV at Directions Equity

Located in Houston, Texas

Address: 5801 N 10th St Suite 300, McAllen, TX 78504, United States

Phone: +1 956-467-4414

Rating: 4.7

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage lender

Photos

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Comments

  • Review 1 (2024-01-29 - Rating: 5)

    I was referred to this company after our initial lender was not moving on our construction loan for 3 months. With Mortgage Pros, my wife and I were approved and construction started in less than 30 calendar days! The staff explained the process and always answered our questions with detail. Oz Salinas and Joshua Salazar kept us in the loop and gave us options when things got challenging. As a Veteran, I was very impressed at the effort they went and how they will go above and beyond to make sure you as the buyer are taken care of and get the best result possible. If I ever need to refinance, build or buy a property again, I am definitely going with Mortgage Pros. I also highly recommend them to anyone in the market for property to buy or build. Veterans, if you need help with getting the process started, talk to these guys first !

  • Review 2 (2023-07-19 - Rating: 5)

    Nancy Navarro made the process of me purchasing my first home seamless. She was always available and provided so much information. Throughout the process Nancy made sure she was providing the best options specifically tailored to me. I truly appreciated the constant communication throughout. Would not have been able to close without the continuous support from Nancy. Highly recommend.

  • Review 3 (2023-06-07 - Rating: 5)

    Joshua Salazar was very informative and helpful throughout the entirety of the house buying process. He was very communicative and easy to reach if my husband or I had any questions. We were grateful to work with him in helping us buy our first home.

  • Review 4 (2022-04-30 - Rating: 5)

    Jacinto Oviedo is amazing, communication and follow up was on point. He checked in very often kept me updated on the process from start to finish. He had me closed in record time and made this a great experience. Highly recommend him! His knowledge and support on any question was very welcoming. I will be returning in the future for my next property.

  • Review 5 (2023-03-01 - Rating: 5)

    I recently secured a home mortgage through Mortgage Pros, and I couldnt be happier with my experience. From the very beginning, my loan officer Jacinto Oviedo was incredibly helpful and knowledgeable, patiently walking me through the entire process and answering all of my questions. He made sure I fully understood all of my options and helped me choose the best loan for my needs.The application process was seamless, and I was kept informed every step of the way. Any time I had a question or concern, Jacinto was quick to respond and always provided me with helpful guidance.Thanks to Jacinto and the Mortgage Pros team, I was able to secure a fantastic rate on my mortgage, which has allowed me to purchase my dream home. I highly recommend Mortgage Pros to anyone in need of a home mortgage. They truly go above and beyond to ensure their customers have a positive experience and find the right loan for their needs.I hope this updated review meets your requirements! Please let me know if you need any further assistance.

  • Review 6 (2023-05-28 - Rating: 5)

    Thank you Mortgage Pros, if it wasnt for Nancy guiding us in the right direction, we more than likely wouldnt have gone through the buying process. Nancy was so helpful, and went above and beyond to ensure that our buying experience was pleasant. Will definitely refer coworkers and friends to Mortgage Pros.

  • Review 7 (2023-03-12 - Rating: 5)

    The MAN that made it possible for US, the only one that from the get go said and I quote dont worry I got your back. Well get you your home. We struggle so much with so many other mortgage companies and Oziel was the one that got us our home 🏑. Being such an important and stressful process Oziel made it easy for us and I have no doubt in my mind that with his years of experience he was the only one that couldve made it happen. Thank you indefinitely, we will NEVER forget what you have done for our family. Thank you for always being available, for being truthful, honest and direct but more than anything for the assurance and peace of mind you gave us in the process.

  • Review 8 (2021-04-16 - Rating: 5)

    Jacinto was awesome, he made our construction and mortgage loans so easy and smooth. As a first time homebuyer, he took the time to explain to me what everything meant. Any questions we had, he was always ready with an answer for them and always kept in touch throughout the whole process.

  • Review 9 (2022-11-30 - Rating: 5)

    Eva was very professional, helpful, and very understanding. She was very good at explaining what was going on and walking us through step by step. She was good at keeping us informed and gave us frequent updates. It was a great experience.

  • Review 10 (2022-03-18 - Rating: 5)

    Brittani was very communicative and hugely supportive. She provided great advice and helped me make informed decisions every step of the way. It would be a pleasure to professionally work with her again. Fantastic experience.

  • Review 11 (2022-09-03 - Rating: 5)

    Their was great communication throughout the whole process. Jacinto was always available for any questions I had. I am greatful for this great experience. Thank you Jacinto for helping get my little family into a home!

  • Review 12 (2021-02-04 - Rating: 5)

    Jacinto was great to work with. He was responsive and always available to answer any of our questions at any time. You could see the effort he put into working with us and in helping us understand the entire process. Highly recommend!

  • Review 13 (2021-04-02 - Rating: 5)

    Eva was amazing, she walked us through step by step and gave us all the correct advice. I already recommended her to my family and friends. If you want your dream home then you need to contact Eva. She was perfect

  • Review 14 (2021-01-18 - Rating: 5)

    We are very pleased with the help we got. It took a little longer than expected to find a home to our liking, but once we did everything ran smoothly. We could not believe how much help we got with the whole process!!!! Not even my bank where I am a member, and expected my bank to go above and beyond, they fell short. We are so happy for going through Mortgage Pros. We were recommended by a friend, and we now recommend it to everyone!!!

  • Review 15 (2021-04-23 - Rating: 5)

    Laura was always able to explain every single step of the process and helped us a lot. She was always ready to answer our questions either through messages or calls, she was always keeping us updated. She made the process very clear and simple for us.

  • Review 16 (2021-01-31 - Rating: 5)

    Jacinto went out of his way to ensure our full understanding on the process in real time. Jacinto was easy to contact and provided answers promptly. With our busy working schedules, Jacinto was always available to us after our working hours. I highly recommend Jacinto with your mortgage loans needs!

  • Review 17 (2022-02-14 - Rating: 5)

    Eva Alaniz is my loan officer who help me from beginning to end. She is very professional and will go above and beyond to help and answer my questions in a timely manner.Mortgage Pros is highly recommended!!

  • Review 18 (2022-06-26 - Rating: 5)

    Living in a metroplex with so many choices of mortgage companies and real estate financial advisors, after praying we decided to call Oziel Salinas since we needed a reliable, trustworthy company to close a new home purchase in less than 30 days. We have known Oziel for many years and have always admired his work ethic, professionalism, and honesty, not only as a christian individual but as an outstanding leader in his field. We worked with him in selling a previous home, and even though he was the closing agent for the family purchasing our previous home, he was kind and professional with us as well. The distance has never been a problem, because Oziel and his team were always presentβ€”by a call, a text, or an email away. Thank you Oziel Salinas and Mortgage Pro for allowing God to use you as instruments in the purchase of our dream home. May God continue to use you and bless you all abundantly.

  • Review 19 (2021-01-05 - Rating: 5)

    I had a Five Stars experience with my loan officer Lluviana. She’s a top tier loan officer. She’s professional, experienced and always on top of things. I closed in less than 30 days and we were in the middle of holidays!

  • Review 20 (2021-05-13 - Rating: 5)

    Miriam provided excellent customer service and guidance with the purchase of our first home! I definitely recommend Miriam as a loan officer. Thanks Miriam for everything you did for me and my wife.

  • Review 21 (2021-05-08 - Rating: 5)

    Thank you Eva for a never give up attitude that led to a purchase which at one point was lost. We owe the success of this purchase to her strong work Ethic forever grateful.

  • Review 22 (2021-05-05 - Rating: 5)

    Laura was such great help! She made the whole process a breeze. I thought it was going to be a complicated process but I was surprised how simple and smoothly everything went thanks to Laura of course!

  • Review 23 (2022-07-25 - Rating: 5)

    Oziel & his team are extremely professional and made my purchase process very smooth and with a top deal for me. Forever grateful with this lender!

  • Review 24 (2021-06-18 - Rating: 5)

    Miriam was great to work with. She even answered questions after hours at time. Glad to have worked with her.

  • Review 25 (2021-06-04 - Rating: 5)

    Jacinto was great to work with. He made the loan process very smooth. Would recommend to anyone.

  • Review 26 (2023-05-23 - Rating: 5)

    I had a positive experience. Isabela was very helpful throughout the entire process.

  • Review 27 (2021-05-24 - Rating: 4)

    Mortgage Pros work closely with me, to make my experience so informed through the stages of the process. Thank you for you professionalism in expertise.

  • Review 28 (2022-01-31 - Rating: 5)

    Oz is great to work with! Makes the home buying process simplified and straight forward!

  • Review 29 (2023-04-07 - Rating: 5)

    If you are looking for a lender, Jacinto is definitely the person to see

  • Review 30 (2023-09-06 - Rating: 5)

    TeamEli- The level of advice & the ability to explain every detail was excellent!

  • Review 31 (2021-03-08 - Rating: 5)

    Mortgage Pros is a really good option for a mortgage refinance. 100% Recommended.

  • Review 32 (2021-02-27 - Rating: 5)

    Great service. I received full support from Oziel and his team.

  • Review 33 (2022-10-31 - Rating: 5)

    Eva answered all my questions promptly and was a great help

  • Review 34 (2020-12-12 - Rating: 5)

    Thank you very Much

  • Review 35 (2023-06-17 - Rating: 5)

    Great experience!

  • Review 36 (2022-03-22 - Rating: 5)

    Great service.

  • Review 37 (2024-06-12 - Rating: 5)

    Nancy Navarro always clarified our doubts. I was very pleased that he always kept us up to date with the process and explained each step in detail. I never had a problem contacting her.

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