Mariner Finance
Located in Houston, Texas
Address: 6612 Garth Rd, Baytown, TX 77521, United States
Phone: +1 281-691-6107
Rating: 4.8
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
- Car finance and loan company
- Loan agency
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Comments
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Review 1 (2025-02-21 - Rating: 5)
Great customer service. I was welcomed by Terry and I would like her to service me if I ever come back. Great job Terry you’re a great Manager and helpful. -
Review 2 (2025-02-07 - Rating: 5)
Came into office-i live in a different town but I went to the Baytown branch and Rosa and Terry are great with great customer service. Fast and efficient and give ladies. Other branches were rude. Keep up the good work ladies -
Review 3 (2024-11-27 - Rating: 5)
I worked with Mrs. Rosa today on getting a loan that benefited my family and I, and I would just like to say, she was one of the most respectful, caring, attentive, kind hearted, and relative people I’ve ever had the pleasure of working with. She got us exactly what we needed, exactly when we needed it. If you haven’t had the pleasure of meeting her, I would encourage you to reach out to her and see what she is capable of getting you. Thank again Mrs Rosa.Ps, You deserve an increase in management position & compensation for the hard work and dedication you are providing. Keep being you! -
Review 4 (2025-03-03 - Rating: 5)
Back in June of 2024 I found myself between a rock and a hard place. I was in need of extra funds and I needed it fast. I believe the young ladies who helped process my paperwork were Jessica perhaps, not certain and possibly Monica at the time. Again, not 100% certain. HOWEVER I was in and out in a reasonable time frame. She took my info over the phone, as much as she could gather. I brought in all of my documents and verification. She spoke with my manager and called my job at cooperate to verify my employment etc. That was all. I received what I needed, when I needed it. I recently went back to pay off my loan this past week. Rosa and Terry the branch manager was present. I did what I came for, and had a great conversation with both afterwards. We spoke about a little of this and that. They informed me of all the other loan types and benefits of servicing with the company. When Im ready to get into my forever home, and venture off into my own business Ill definitely go back to Mariner Finance. They are prompt, professional, understanding, and I felt my financial need was important to them. Their representatives are a breath of fresh air. Sidenote**** If ANYONE in the corporate office happens to read this review, your workers at the Baytown location on Garth Rd. Has exceeded my expectations. I dont normally leave long reviews and just rate, but they earn their pay at this particular location. Well done team. -
Review 5 (2024-12-17 - Rating: 5)
Just wanted to say that Rosa was such an amazing person to me she treated me so well she made the environment very welcoming and she was an amazing help! -
Review 6 (2024-07-25 - Rating: 5)
My husband and I had a great experience at this location. Rebecca and Terry were very nice and were able to get us exactly what we needed. We didnt feel rushed or anything. They even stayed after hours to get us taken care of and I dont know a lot of people or businesses willing to do that. They could have easily told us to come back the next morning but they didnt. I would definitely recommend them to anyone in need of Mariners services. -
Review 7 (2024-07-26 - Rating: 5)
I spoke to Rosa regarding a personal loan, very professional and very kind. She answered all the questions that I had and was very detailed. I love customer service that makes you feel comfortable and not awkward when you dont really understand it all. Thank you rosa we will forever get our loans (if need be) with her! -
Review 8 (2023-11-01 - Rating: 5)
Rosa was quick fast and got me approved when other places wouldn’t. I love that she really went above and beyond and kept contact with me. The other loan companies said they would but sucked at returning calls or even answering. If you need a loan I’m sure Rosa will go above for you like she did me. I almost didn’t answer because I felt it was gonna be another dead end but I’m glad I did because Rosa came through when no one else would. -
Review 9 (2023-12-13 - Rating: 5)
Rosa was very helpful and understanding. Very nice and sweet.I work crazy hours and she took time out to work around my schedule. Excellent customer service. Thank for everything Rosa -
Review 10 (2024-12-17 - Rating: 5)
Quick fast and good service highly recommended -
Review 11 (2023-07-21 - Rating: 5)
Wanted to give a shout out to Rosa. Has always been very understanding with the status of my loan, and has made the process of managing my loan in all facets an enjoyable and simple one. Will continue to work with her throughout the duration of my loan. -
Review 12 (2023-07-03 - Rating: 5)
Quick and easy to get a loan. Rosa was great and transparent about everything. I couldnt have asked for a better person to work with.15/10 for Rosa. -
Review 13 (2023-10-06 - Rating: 5)
I have only a few things to say, Terry did a fantastic job and went above and beyond to help meShe was a fantastic representative for your company -
Review 14 (2024-07-26 - Rating: 5)
Go and see Rose for your loan needs. She was extremely fast and very helpful in helping us out. -
Review 15 (2023-01-30 - Rating: 5)
We walked into Southeast Customs & walked out happy customers. The owner helped us out he was forth coming with information, very knowledgeable, & business oriented. I’ll recommend this establishment to any & everyone looking for wheels & tires, they’re the best…. -
Review 16 (2024-02-21 - Rating: 5)
Rebecca was so awesome on helping me close thru the phone I got unpainted a few times trying to do all this thru phone and did great walking me thru all she kept me so glad people like still out there -
Review 17 (2022-12-19 - Rating: 5)
I went in the office a few minutes early and in very little time I was on my way. Everyone in the office were very polite and had my papers ready. Easier than most places that are in the area. The loans are simple and easy to understand. -
Review 18 (2022-10-10 - Rating: 5)
Esem was great with her explanation on the contact on explain it in details, everyone in the office were so polite with a Beautiful smile on there facing. -
Review 19 (2023-10-30 - Rating: 5)
Terry and Rosa were amazing!! Such a wonderful experience and a clean beautiful office! -
Review 20 (2023-12-13 - Rating: 5)
Service was very respectful and generous and did every step with a smiling face and happiness 😊 -
Review 21 (2024-01-24 - Rating: 5)
I got exactly what I needed they explained everything in great detail and where friendly and professional -
Review 22 (2022-04-20 - Rating: 5)
Samantha was great, fast and efficient. Was able to transfer my account to a closer office. Highly recommend the Baytown location -
Review 23 (2023-01-16 - Rating: 4)
The help I received was great and very patient. Terry was very kind and helpful. Thanks for everything. -
Review 24 (2022-10-20 - Rating: 5)
Excellent customer during loan update. Especially impressed with Ms. Terry professionalism and attention to detail. -
Review 25 (2024-01-09 - Rating: 5)
Great service! Rosie at the Baytown office was great -
Review 26 (2023-09-15 - Rating: 5)
The person I spoke with was fast and knowledgeable. Good experience. -
Review 27 (2024-05-23 - Rating: 5)
Great service and good customer service!! -
Review 28 (2021-07-22 - Rating: 5)
I apply for a loan at Mariner Finance and received great service from them. I thank them for the loan I received, I would recommend them to anyone. -
Review 29 (2023-02-12 - Rating: 5)
Terry worked very hard assisting myself and son -
Review 30 (2024-10-22 - Rating: 5)
I Love it 😀 -
Review 31 (2023-05-31 - Rating: 5)
Very easy to deal with……thanks !! -
Review 32 (2021-07-10 - Rating: 5)
Very professional and friendly customer service. -
Review 33 (2023-04-07 - Rating: 5)
Easy to get your money. -
Review 34 (2022-12-10 - Rating: 5)
They were great -
Review 35 (2022-12-31 - Rating: 5)
Very professional & knowledgeable -
Review 36 (2022-02-03 - Rating: 5)
Thank You Samatha Jimenez -
Review 37 (2021-05-17 - Rating: 5)
Best loan ever! -
Review 38 (2025-03-05 - Rating: 5)
Rosa and Terry are simply just the best. Very good with the pageantry making everything very easier and clear. Have these professionals take care of you!