Kelly Malatesta - Cadence Bank NMLS 410279

Photo of Kelly Malatesta - Cadence Bank NMLS 410279

Located in Houston, Texas

Address: 2002 Timberloch Pl Suite 600, The Woodlands, TX 77380, United States

Phone: +1 281-794-2377

Rating: 5

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage lender

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-14 - Rating: 5)

    Rick Philips, my mortgage loan consultant, was so very experienced and helpful. He was always available to help me understand the loan process. I highly recommend contacting Rick when you are in the need for a loan. He and his staff are excellent.

  • Review 2 (2024-10-22 - Rating: 5)

    Kelly and her team were great! She went the extra mile for us. Highly recommend!

  • Review 3 (2024-06-21 - Rating: 5)

    Jessica was amazing! Wonderful communication and super prompt and clear. It did seem that the rates werent as competitive as other companies, but the experience made up for it. Hopefully we can do a refi at a lower rate with you in the future.

  • Review 4 (2023-09-03 - Rating: 5)

    We recently had the pleasure of working with Jessica Taylor as our mortgage loan consultant. From the outset, Jessica’s knowledge and professionalism shone through. Her efficiency is unmatched and her dedication to her clients is evident. Despite the complexities of closing from abroad, with Jessica’s assistance, the process was completed smoothly and swiftly in under a month. Beyond her exemplary service, what stood out was her warm and personable approach, making us feel at ease every step of the way. My husband and I wholeheartedly recommend Jessica and her team for anyone seeking a seamless home-buying experience.

  • Review 5 (2021-02-03 - Rating: 5)

    Everyone on Kelly’s team was so great! From our initial contact with Renee’, to the underwriters and Kelly to deliver the great news. Her team made the entire process so easy for us in what could be a pretty stressful time, which is everything you could ask for. I will without a doubt recommend Kelly and her team at First United Mortgage Group to anyone looking for fair rates and a totally positive home buying experience. Thank you!

  • Review 6 (2020-07-18 - Rating: 5)

    Kelly and her team are incredible! My husband and I were looking to buy our first home and we had no idea what we could afford. Our agent recommended Kelly, and we are SO thankful she did! Not only did they help us find the best option for us, but they are respond quickly and graciously answered all of our questions. They helped make this process as easy and stress-free as possible, even with the roadblocks due to the virus. Kelly even sent us the sweetest little toolbox to help us get started as first time buyers. We can’t say enough wonderful things about her and her team. Thank you Kelly for getting us into our dream home!! ♥️

  • Review 7 (2020-07-08 - Rating: 5)

    It has been a great experience working with Kelly and her team at First United. They were always very attentive and worked closely with me in understanding my specific needs and in developing the right home loan for me. I was very pleased with the quality, professional, courteous and customer-focused service and personal attention I received throughout the loan application process. I would strongly recommend them to anyone looking for financing for a home loan. I am sure that it would worth your time and you would be equally satisfied!

  • Review 8 (2020-07-13 - Rating: 5)

    Kelly is AMAZING and I highly recommend her and First United! We did shop around for banks, and I can confidently tell you that Kelly and First United are the best choice! I felt like Kelly really listened to us, understood us, and worked hard to get what we needed. She was quick, patient, understanding, kind, courteous, professional...I could go on and on. She was quick to answer ALL of my calls and e-mails, and if she couldnt get back to me someone on her team did. I couldnt have asked for a better experience with Kelly and First United!!

  • Review 9 (2022-09-05 - Rating: 5)

    Kelly and her team at First United (Maddie stands out) are best in class mortgage professionals, insightful, proficient and very customer driven. We were impressed by how quickly our deal moved along and the clarity and responsiveness of the team at every step.

  • Review 10 (2021-06-21 - Rating: 5)

    Great Service! Kelly made the process very easy. The whole team was very helpful. All our questions were answered promptly. Every Friday we received an update on the progress of the loan. Thanks Kelly and team for helping us make our dream come true! I highly recommend Kelly and her team at First United Mortgage Group!

  • Review 11 (2019-07-09 - Rating: 5)

    We are so thankful to Kelly for all of her help in securing our construction loan to build our dream home. This is not our first mortgage and we can honestly say she made our experience a very pleasant one. She was organized, thorough and professional, as well as kind which made all of the difference. We felt we were treated us as people rather than just home loan customers. She definitely stands above the rest, thanks for everything Kelly.

  • Review 12 (2021-09-09 - Rating: 5)

    Kelly and her team at First United are phenomenal! They were always available and quick to respond to any questions my husband or I had during the process. We would recommend them to everyone looking to build or purchase their dream home.

  • Review 13 (2021-02-04 - Rating: 5)

    Kelly was great initially with assisting us in obtaining a construction loan.after the construction phase when she had difficulty converting us into a regular mortgage she or her office would not return any phone calls or emails at all. We are basically left high and dry having to figure this out on our own. This office will not return any phone calls or emails if they have any difficulty in assisting your needs. I recommend you look elsewhere!I will update this post and review should I hear back from this company and receive some assistance that I paid for.Update February 3rd 2021 Kelly was able to facilitate the actual mortgage and everything is finally closed I have updated the rating to five stars for their ability to facilitate the construction loan and the final mortgage under different circumstances than normal.

  • Review 14 (2019-04-15 - Rating: 5)

    Working with Kelly and her team was fantastic. My wife and I have never owned a home let alone built one and Kelly walked us through the process, every step of the way. We had a thousand questions and she was always quick to answer and never made us feel bad for not knowing some of the basics about the loan process. I cant imagine buying or building another home without Kelly and her rockstar team involved!

  • Review 15 (2020-05-01 - Rating: 5)

    Kelly and her teams customer service and knowledge was outstanding. They answered my calls every time and all of my questions throughout the process -- and promptly replied to my emails. They always made me feel like a priority. The process went smoothly and we closed on time, on the date quoted at the beginning of the process. Good technology for electronic processing and secure sharing of documents. Extremely happy with my choice to go with Kelly and her team!

  • Review 16 (2021-05-08 - Rating: 5)

    Kelly made the process of financing our new home very easy and stress free. A process that is normally stressful was handled with ease by Kelly and her team. They communicated very well and were prepared long before closing. That made the closing stress free and somewhat enjoyable.

  • Review 17 (2018-02-18 - Rating: 5)

    I would highly recommend Kelly and her team they did an amazing job of thinking ahead and keeping us informed along the way. Getting a loan can be intimidating and invasive. I have literally walked away from other brokers in the past because of their rude manner. I was so happy I was recommended to Kelly at First United. She and all the staff that worked on our loan were always there to answer our questions and guide us through what can be a stressful time. You will not be disappointed if you use them. Thank you Kelly, Mary and Amy. 😊

  • Review 18 (2020-07-10 - Rating: 5)

    Kelly and her team were outstanding and supported us every step of the way through closing. Kelly offered competitive rates and a variety of loan options to finance the purchase of our new home. Couldn’t have been a better experience.

  • Review 19 (2022-05-24 - Rating: 5)

    Kellys team was incredibly helpful. They sent me 10 separate quotes throughout the process which really helped me understand all my options. They are also the only lender I talked to that actually broke down the closing closts in a full spreadsheet, which allowed me to see everything I would be paying for up front. I felt like other lenders tried to keep this information from me so they could simply show me a low number. This transparency and willingness to help is ultimately what made me go with Kellys team.

  • Review 20 (2021-05-25 - Rating: 5)

    First United Mortgage Group, and specifically Kelly Malatesta, provided outstanding service on the closing of my construction loan. Kellys team was efficient, communicated well, and was very helpful throughout the process. I would highly recommend them!

  • Review 21 (2021-12-10 - Rating: 5)

    Kelly, Ariel, Nacol and the entire team made it possible for us to buy our dream home and we are so grateful! From the initial call to the closing table we received excellent service. Kelly’s team is responsive, knowledgeable and very organized - we have found our mortgage team for life!

  • Review 22 (2020-04-11 - Rating: 5)

    Kelly and her team did an amazing job walking me through the process as my wife and I are first time home buyers. Her closing costs were one of the cheapest I saw in the market and very competitive rates. Highly recommend you to allow them to earn your business.

  • Review 23 (2022-12-11 - Rating: 5)

    We had a wonderful and smooth experience with Jessica, Paula, and Ashleigh processing the loan on my mother’s home. We knew a week in advance that we would close as planned. I told them I would never use Wells Fargo again after this experience. I highly recommend Jessica Taylor and First United.

  • Review 24 (2019-12-19 - Rating: 5)

    Kelly and her team were great in assisting us on buying our first home. Efficient, quick to respond and very knowledgeable. I would recommend Kelly and her staff again.

  • Review 25 (2023-07-28 - Rating: 5)

    Jessica and her team were on top of every detail of our transaction. Everyone was clear and concise in what was needed and by when. There was no doubt in our minds that they were working tirelessly to ensure a smooth and timely transaction. 20/10 recommend.

  • Review 26 (2023-08-02 - Rating: 5)

    Jessica and her entire team wowed us. Truly above and beyond. We found a home on a Sunday afternoon and we needed our loan approval letter. Sent Jessica an email not expecting a reply till Monday AM. She answered right away. On a Sunday. Which allowed us to put an offer by 4 PM. Which was the deadline for final offers. Thanks Jessica!

  • Review 27 (2022-02-26 - Rating: 5)

    How prompt and effective the communication was between Kelsey and her entire team. Any questions were answered within a day most of the time less. I felt I had someone by my side through this entire process. And they were extremely quick. Found my house on 1/31/22 and closed on 2/18/22. Everything Kelsey said she would do she did. She will be my forever lender!

  • Review 28 (2022-01-04 - Rating: 5)

    Awesome refinance experience. Kelly and her team understand small business owners and have a streamlined loan process that made my refinance very easy. I recommend Kelly to anyone looking to for a mortgage.

  • Review 29 (2020-06-03 - Rating: 5)

    I cannot say enough about the the staff at First United - including Rick Phillips and Jennifer Rodriguez - for helping us to purchase our dream home! Rick and Jennifer went above and beyond and helped us to navigate this process seamlessly and worry-free even in the midst of the COVID environment. Not only did Rick get us a fantastic rate that beat the market, he walked us through every step and touched base with us several times to keep us on track and answer our questions and concerns. And when it came to application/documentation support and follow-up Jennifer was on point! She was also extremely helpful with the coordination of the second lender/lien application. This is the type of personalized banker experience that is a difference maker when it comes to successfully purchasing or refinancing a home!

  • Review 30 (2019-05-07 - Rating: 5)

    I enjoyed working with Kelly Malatesta and her entire team at First United Mortgage Group. From the very start every one was very pleasant, informative and kept me updated on each phase as we progressed. Having the ability to exchange and upload documents thru a secure website made it so easy and quick to engage. I recommend First United Mortgage Group highly!

  • Review 31 (2019-07-18 - Rating: 5)

    I have worked with Kelly and her staff in the past and I would again in the future. From the beginning of the process you are working with people who listen, learn and understand each individual’s situation and provide sound and sage advice taking into account market conditions. All of this is done with people who are professional, polite and a joy to work with. I highly recommend Kelly and her staff.

  • Review 32 (2024-05-16 - Rating: 5)

    My family has been a long-time customer of Rick Philips and the team at First United Mortgage. As a first time homebuyer, they made the process clear and simple to complete. In fact, I reached out to this team before I started shopping and they helped me build a loan estimate around my current budget so I knew how to shop smart and not fall in love with a home I couldnt afford.Once I found a place to love, they were excellent partners. Incredibly prompt, kind customer service to novice buyers like me, and clear explanations of process and expectations. In fact, when I would speak to friends or colleagues about buying a home and where I was in the process, they often remarked how lucky I was to be going through such a fast and simple process.Whether youre buying your first home or your forever home, I cant recommend this team enough!

  • Review 33 (2017-03-23 - Rating: 5)

    We previously had a very difficult time getting our mortgage processed by a different firm. Kelly and her team had us at closing within 14 days. I cannot say enough about how quick, efficient, and accurate they were. I would strongly recommend Kelly and her team.Terry Smith

  • Review 34 (2022-02-01 - Rating: 5)

    10/10 RECOMMEND Kelly and her team. They made it possible for my family to get into our DREAM home! The quality of professionalism, communication, and ability to execute was exceptional!

  • Review 35 (2022-06-27 - Rating: 5)

    Knowledgeable, great communication and fast response. Helped make our dreams come true. This is our first time with First United but our 4th mortgage transaction overall and it has definitely been the best and smoothest. Utmost professionals.

  • Review 36 (2021-04-22 - Rating: 5)

    I have used Rick Phillips and his company three times.Rick is a great Mortgage Loan Consultant. Hes very knowledgeable, patient, and trustworthy.Hes the best.I highly recommend Rick and his company to everyone who needs mortgage loan. You will be very happy.

  • Review 37 (2020-05-08 - Rating: 5)

    Kelsey made a nearly impossible task possible. Whatever challenge was thrown at us she was there to find a solution. It didnt matter if it was 6 in the morning or 11:30 at night. She was always there to reassure us and keep us in the fight. The odds were always against us, but she was always in our corner. She stayed calm and positive even when we were completely stressed out. She made it happen, and we are forever grateful. We love our new home. Thank you Kelsey!!!! Youre incredible!!!!

  • Review 38 (2019-12-23 - Rating: 5)

    Kelly and her team did a great job on a very complicated multi-property transaction. She and her team are very efficient, knowledgeable and very quick to respond. Everyone on the team is very friendly and helpful.

  • Review 39 (2018-07-02 - Rating: 5)

    We have used Kelly Malatesta and her team several times to buy homes and once again they made the entire loan process from start to finish smooth and not stressful. They have excellent communication and we wouldnt use anyone else ever.

  • Review 40 (2020-08-13 - Rating: 5)

    Rick and his team were professional and knowledgeable. Their communication was prompt and informative in guiding us through our first home buying process. They’re great and I couldn’t recommend them more.

  • Review 41 (2018-08-01 - Rating: 5)

    Rick and The Team at First United Mortgage were wonderful! They really made the mortgage process much easier than expected and provided any help we needed along the way. I would highly recommend!

  • Review 42 (2021-03-02 - Rating: 5)

    Rick Phillips has been the right choice with our financial assistance and our mortgage transactions. Rick is experienced, well knowledgeable, accessible, available at all times, quick to respond, and friendly. He will go the extra mile to explain any available options and meet your financial mortgage needs.I definitively recommend Rick Phillips to help you with your loan in your new home purchase.

  • Review 43 (2022-04-14 - Rating: 5)

    Ariel and Nacol made our home financing experience a delight! Walked us through every step of the process and kept us on track to close on our house even a little early! Highly recommend.

  • Review 44 (2019-12-28 - Rating: 5)

    Kelly and her team made what is usually a difficult process for business owners seamless. We are so grateful that we were referred to her. I highly recommend them!

  • Review 45 (2021-07-22 - Rating: 5)

    Kelly and the team did a great job, taking us step by step through the process and making it run smoothly. We highly recommend her!!!

  • Review 46 (2019-05-18 - Rating: 5)

    We had a great experience working with Kellys team on our first home purchase. They are super friendly, knowledgeable and patient.

  • Review 47 (2020-09-18 - Rating: 5)

    We have used Kelly and her team multiple times. She has a great loan process, gathering all required information quickly and accurately, we never have surprises, and we always close on time.

  • Review 48 (2018-12-13 - Rating: 5)

    Kelly is amazing! She got our loan closed in 34 days and made the process easy and as positive as possible. I highly recommend Kelly!

  • Review 49 (2018-10-20 - Rating: 5)

    Kelly and her team were super efficient during the mortgage process. My workflow was not disrupted at all during my workday. Very important.

  • Review 50 (2019-08-22 - Rating: 5)

    Great construction loan programs. Kelly and her team were responsive and patient. For a while I was expecting a catch, but everything went as advertised. Thanks Kelly!

  • Review 51 (2021-08-08 - Rating: 5)

    Fantastic mortgage team to work with!Nothing to complain about and Kelly and her team worked to find creative solutions where they were needed to make the process smooth

  • Review 52 (2020-10-26 - Rating: 5)

    Always such a pleasure to work with. Professional and helpful. Kelly and her team are Great. Looking forward to my next purchase very soon :)

  • Review 53 (2022-02-14 - Rating: 5)

    We loved working with this impressive group of people! There’s nothing they can’t do and they do it quickly and efficiently. We really enjoyed the pleasure of working directly with Ariel, highly recommend!!!

  • Review 54 (2021-05-06 - Rating: 5)

    Kelly and Rick were both amazing and made this important transaction go smooth and care free! I would highly recommend both of them!

  • Review 55 (2022-03-10 - Rating: 5)

    Excellent and professional service if you are needing a loan! Highly recommend Kelly for all your mortgage needs.

  • Review 56 (2022-05-31 - Rating: 5)

    Got us in to the house, despite a few setbacks, within just two weeks from offer to close! Remarkable results from Kelly and her team!

  • Review 57 (2019-02-23 - Rating: 5)

    Kelly and her associates were great to work with. Very helpful and infomatative. The whole process was quick, smooth and seamless.

  • Review 58 (2017-03-29 - Rating: 5)

    Kelly and her team are the best! The whole process went so smooth. Will only use Kelly in the future. Highly recommend her!

  • Review 59 (2019-07-24 - Rating: 5)

    Kelly was great to work with. She was extremely knowledgeable, friendly and professional. I highly recommend her!

  • Review 60 (2022-04-18 - Rating: 5)

    Kelly and her team are highly professional while being hands on and knowing every detail personally. We highly recommend Kelly!

  • Review 61 (2023-05-03 - Rating: 5)

    Rick and Angela were wonderful to work with. I would definitely use First United again.

  • Review 62 (2020-05-20 - Rating: 5)

    Great working with Kelly and First United. Will recommend and use again for future mortgage needs.

  • Review 63 (2022-07-30 - Rating: 5)

    I have had over 42 mortgages in my life time and i cannot remember one that was as fast and painless as this one at First United Mortgage!!! Everyone and I mean everyone were EXCELLENT

  • Review 64 (2020-04-07 - Rating: 5)

    Kelly and her team are great! Kelly is attentive, responsive, knowledgeable and a pleasure to deal with.

  • Review 65 (2020-09-16 - Rating: 5)

    Wonderful working with Kelly. She helped every step of the way and it was an extremely smooth process.

  • Review 66 (2022-08-06 - Rating: 5)

    Thanks to Kelly our loan process was a breeze! I highly recommend her!!!

  • Review 67 (2020-06-09 - Rating: 5)

    Kelsey and team is a pleasure to work with. They have been in touched from day one and allowed me to think and offered professional advises.

  • Review 68 (2020-12-07 - Rating: 5)

    Rick, Jennifer and the staff make the process smooth and are very efficient with communicating every detail. I would recommend my family and friends.

  • Review 69 (2018-11-03 - Rating: 5)

    Very personable staff. Kelly worked with us herself getting everything squared away. Would use again.

  • Review 70 (2019-12-13 - Rating: 5)

    Kellys knowledge of the industry allowed us to build our dream home - thank you Kelly!

  • Review 71 (2019-02-23 - Rating: 5)

    Kelly and her group were very helpful! I highly recommend to anybody.

  • Review 72 (2020-04-04 - Rating: 5)

    Super easy to work with. Mary was amazing. Fast process.

  • Review 73 (2019-03-07 - Rating: 5)

    Very pleased with the speed, accuracy and professionalism of Kelly and her team!

  • Review 74 (2022-01-09 - Rating: 5)

    Got us our dream home and it was quick and easy process

  • Review 75 (2021-04-18 - Rating: 5)

    Very diligent efforts and got our construction loan approved!

  • Review 76 (2021-05-07 - Rating: 5)

    Every step along the process from pre-approval to closing was flawless!

  • Review 77 (2021-03-23 - Rating: 5)

    My experience with First United Mortgage Group was excellent !!!!

  • Review 78 (2020-04-19 - Rating: 5)

    Superb team to work with. Professional, organized, and honest.

  • Review 79 (2020-09-14 - Rating: 5)

    Kelly is outstanding and incredible to work with!

  • Review 80 (2022-02-01 - Rating: 5)

    Swift action and communication. Excellent service

  • Review 81 (2020-03-21 - Rating: 5)

    Very professional and extremely knowledge of the current market.

  • Review 82 (2019-10-03 - Rating: 5)

    GREAT EXPERIENCEGREAT PEOPLE

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