Kelly Community Federal Credit Union Home Loans & Mortgage New & Used Auto Loans Personal Loans

Photo of Kelly Community Federal Credit Union Home Loans & Mortgage New & Used Auto Loans Personal Loans

Located in Houston, Texas

Address: 1409 E 5th St, Tyler, TX 75701, United States

Phone: +1 903-597-7291

Rating: 4.9

Services

  • Drive-through
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage lender
  • ATM
  • Car finance and loan company
  • Federal credit union
  • Insurance agency
  • Loan agency
  • Credit union

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-12-06 - Rating: 5)

    I absolutely love this credit union! I recently applied for an auto loan, and my loan officer, Erika, was fantastic. I can be a bit overwhelming with all my questions, but Erika was incredibly patient and supportive throughout the entire process. She not only helped me get approved, but also assisted when I encountered an issue with one of the dealerships I was considering. Choosing Kelly CU over traditional dealership financing was definitely the right decision. I HIGHLY recommend both Kelly CU and Erika. Thank you all for your help, patience, and guidance—I’m truly grateful! You’re all God sent and a blessing!

  • Review 2 (2025-02-03 - Rating: 5)

    My experience is always great here! Tiffany is awesome and went far above and beyond to ensure I was taken care of. They truly do take a personal approach and care to ensure you’re happy and needs are met. Thank you Tiffany and Kelly Community for great customer service!

  • Review 3 (2025-01-08 - Rating: 5)

    Tiffany has been vital in my process for looking for car loan. this being my first car purchase ms Tiffany answered all questions kindly and was very informative and most of patient. She explains everything in great detail and if i sent an email she had very promoted responses. She made applying for the loan so easy and stress free and i was able to get a car the very next day. i really appreciate all of her hard work and reassurance that being part of the kelly community is the right choice for me i will be asking for her in the future everytime.

  • Review 4 (2025-01-17 - Rating: 5)

    Tiffany was amazing from start to finish when it came to processing my loan! She was very professional and helpful! As long as she is there I will always be a customer. She gave me the Fresh start I needed!

  • Review 5 (2024-12-06 - Rating: 5)

    My family loves the Kelly Community FCU! The staff are always very helpful (especially Tiffany!) and we have always had a great experience. From great auto rates to youth checking accounts, you wont find better service!

  • Review 6 (2024-12-26 - Rating: 5)

    Andrew Carpenter was very nice and very helpful in securing a loan for our new car. He explained everything so we understood all the details of the transaction. Thank you Andrew!

  • Review 7 (2024-11-08 - Rating: 5)

    Andrew Carpenter has been God sent. he was very patient answering all my questions in details, explaining every aspect of the CD account that I was opening. He also assisted in debit cards, paperless transactions, as well as pulling up an app on the phone. If you ever need anybody to help you with any account, he is willing to go the extra mile for you in Kelly Community Federal Credit Union. If he does not know the answer he will make sure that he gets that answer for you.

  • Review 8 (2024-10-23 - Rating: 5)

    I love banking with Kelly Community Federal Credit Union! Theyve offered me generous terms on a car, motorhome, and credit card balance transfer.The loan officers are friendly and helped me choose the right banking vehicles for my current needs.I enjoy the personal touch with customer service, which can be hard to find these days, especially at the larger banks.At Kelly, I feel like more than just a number. I feel like part of the community.

  • Review 9 (2024-12-23 - Rating: 5)

    I recently made an account to help transfer my credit card debt to lower my interest rate. Brayton was very knowledgeable and helped me get everything set up, he knocked down my interest rate by nearly 25%!! Definitely the guy to see for your financial needs(:

  • Review 10 (2025-01-22 - Rating: 5)

    Today I came in to open up an account and was greeted with very friendly faces. However, I had the pleasure of meeting Davion who help get myself become a member. He was very helpful and informative as well as timely.

  • Review 11 (2024-10-04 - Rating: 5)

    Andrew Carpenter was so kind and friendly. He assisted me in getting a loan that will help me in such a huge way. He listened to me and genuinely cared about my feelings. He is an asset to Kelly Credit Union. Thank you for having people like him in your company.

  • Review 12 (2024-11-13 - Rating: 5)

    Kelly Community Federal Credit union has Awesome Customer and very detailed and prompt! Thank you Tiffany Hutcherson, World Class Customer Service award goes to you! Thanks for all you did for me! Keep up the great work! ♡♡♡

  • Review 13 (2024-11-22 - Rating: 5)

    I always have a great experience with Kelly Community. Today I just tried to see if I could refinance my truck loan and get back to Kelly where I prefer to be and Tiffany Hutcherson made that happen. Thank you Tiffany Hutcherson for working with me on this. I really appreciate it.

  • Review 14 (2024-09-26 - Rating: 5)

    Tiffany Spain was very helpful & responded to my questions very quickly in my auto loan process. It took me a total of a day & a half from start to finish. I highly recommend her

  • Review 15 (2024-11-27 - Rating: 5)

    Ms. Tiffany Hutcherson was very helpful and knowledgeable. She really made me feel comfortable throughout the initial process. I am happy I made the choice to join this credit union.

  • Review 16 (2024-09-18 - Rating: 5)

    I have always received the quickest and kindest customer service from the team at Kelly Community. Today I had the pleasure of working with Tiffany Spain! She was wonderful! Thank you Tiffany!

  • Review 17 (2024-12-10 - Rating: 5)

    Elisabeth is quite possibly the nicest person I have ever met. The world would be a better place if everybody was as nice and genuine as she. Top notch customer service.

  • Review 18 (2025-01-09 - Rating: 5)

    Tiffany Hutchison was so helpful in getting my loan processed and would answer my emails very promptly i really enjoyed working with her on my needs for a loan she is a outstanding employee she works hard at what she does.

  • Review 19 (2024-08-16 - Rating: 5)

    Id like to give ANDREW CARPENTER who was my car loan officer at Fifth St. Branch a Shout Out. He was was extremely patient with me, he stayed in touch with me the whole entire time while I was at the dealership in Plano to make sure things were going smoothly. He even went above and beyond to talk with Insurance agent, making sure everything needed from Insurance was done correctly and completed. He even made the payment process to dealership simple quick and easy. I didnt have to anything but sign and initial paperwork. Andrew stayed after closing to make sure I was taken care of and able to drive vehicle off lot and home. Im so thankful for him and his hard working, effortless dedicated time to me. Not one time did he sound annoyed, irritated, frustrated. In the past other loan officers have made me feel bad and stupid but he didnt at all. I will most definitely refer friends, future friends, associates, family memebers immediate & extended coworkers or whoever i come in contact with thats looking for someone to finance their vehicles. I will tell them go to Kelly Federal Credit Union on Fifth Street and ask to see Adam Carpenter. And tell him Terence Horn sent ya!!!!!

  • Review 20 (2025-02-19 - Rating: 5)

    I called to do a balance transfer, and Tiffany Hutcherson took care of it, very helpful and great customer service.

  • Review 21 (2025-02-11 - Rating: 5)

    Tiffany Hutcherson made the process of refinancing our auto loan quick and easy. She is a pleasure to work with.

  • Review 22 (2024-07-12 - Rating: 5)

    Tiffany Spain from Kelly Community credit union,The best experience I’ve had in any financial institution.She was not only knowledgeable about all the financial matters I was inquiring about. She was also eager to help me find an option that would work for me. She promptly emailed me and stayed involved all the way through the transaction and process.Tiffany Spain extremely valuable employee, and Kelly community credit union, must recommend.

  • Review 23 (2024-12-17 - Rating: 5)

    Tiffany Hutcherson Was very helpful with all my questions regarding my loan application Process made it very easy and quick highly recommend her and everybody at Kelly community

  • Review 24 (2024-11-13 - Rating: 5)

    Davion was very very helpful with questions I had with questions about credit building and opening my new account. I definitely suggest requesting him for any assistance.

  • Review 25 (2024-01-13 - Rating: 5)

    I’ve been working with Tiffany Spain and she has been fabulous! Shes was not only extremely kind and but also professional and knowledgeable. She walked me though my first time buying process step by step and was more than patient with me throughout the entire process. Shes always been amazing at communication/following up and never left me in the dark. It was a much easier process than I ever expected. Ive been recommending Kelly Credit Union to all of my family and friends and I would advise anyone purchasing a vehicle or home to partner with this amazing team, especially Tiffany. You never know what someone is going through and Tiffany has really helped me during this challenging time in my life more than she knows. I will never forget.

  • Review 26 (2025-01-16 - Rating: 5)

    Tiffany Hutchinson was awesome and helpful during my loan process highly recommend anyone to give her a call, she will get you set up

  • Review 27 (2024-08-08 - Rating: 5)

    Andrew Carpenter is an amazing person and helped so much setting up my account. It was lots of fun talking to him and now I can bank at Kelly! Thank you for your help Andrew.

  • Review 28 (2024-08-20 - Rating: 5)

    Had a great experience getting a loan for a new truck with Tiffany at Kelly Community. As always they were prompt and very helpful along the process. Highly recommended.

  • Review 29 (2024-11-12 - Rating: 5)

    Andrew Carpenter has been very helpful. He has a wonderful personality and I enjoyed working with him.

  • Review 30 (2025-02-19 - Rating: 5)

    Tiffany Hutcherson has been amazing to deal with made the car buying process easy!

  • Review 31 (2024-07-26 - Rating: 5)

    Tiffany Spain made my refinance loan a very easy process. She messaged me before Ally had processed my loan paperwork to stay updated to try and get my refi loan processed as quickly as possible. The whole process took only a few hours to get it finished. Thank you Tiffany Spain.

  • Review 32 (2024-11-01 - Rating: 5)

    Tiffany Hutcherson was a great help assisting with my loan. Highly recommended for banking, vehicle, and/or personal loans.

  • Review 33 (2024-09-04 - Rating: 5)

    Tiffany Spain made my entire experience easy! She has amazing customer service skills and answered all of my questions thoroughly.

  • Review 34 (2025-02-19 - Rating: 5)

    5 Stars for Tiffany Hutcherson again.Tifffany is always polite, prompt, and accurate. Tiffany is a Vehicle Loan Specialist Extraordinaire from Kelly Tyler. If you need a vehicle loan, Tiffany is the one to call at Kelly Tyler Credit UnionThank Tiffany!

  • Review 35 (2024-08-23 - Rating: 5)

    Brayton is such team player and a huge help. I have been using kelly for years and will continue to for many more!!Update: Back when I talked to Brayton we talked a little bit about some credit cards and how they worked. He was very informative and helpful. Fast forward and few months later Andrew assisted me in applying for my first credit card. Andrew was incredibly helping with all my worries and questions!! Couldnt be more excited to bank with this team!!

  • Review 36 (2024-08-07 - Rating: 5)

    Davion Peoples is a perfect gentlemen and everything I have ever needed taken care of has been done. Kelly Comunity always takes care of me and are my guardian angels. Would highly recommend anyone come and work with them and they will help you any way they can.

  • Review 37 (2024-11-26 - Rating: 5)

    I had the pleasure of banking with Kelly community credit union with Mr Davion Peoples he was very informative, I am very pleased with my experience today. Thank, Mr People

  • Review 38 (2024-07-04 - Rating: 5)

    Tiffany Spain is definitely the best with helping get approved for a loan . Very friendly , courteous and great communication . I would definitely recommend speaking with her if ever in need of a loan. I pray she is getting the recognition she deserves from the company because she truly is amazing.

  • Review 39 (2024-09-12 - Rating: 5)

    If I could give Tiffany Spain 100 STARS I would. She helped finance my vehicles she made it quick and easy. Thank you!

  • Review 40 (2025-02-14 - Rating: 5)

    Tiffany Hutcherson did an amazing job and was extremely helpful through the whole loan process!

  • Review 41 (2024-10-11 - Rating: 5)

    Brayton was a very great help. Explained everything and was very nice and great throughout the whole experience. Thank you!

  • Review 42 (2025-02-07 - Rating: 5)

    Tiffany Hutchison was very helpful in completing the service I needed! Great Job!

  • Review 43 (2023-12-29 - Rating: 5)

    I have been a member of Kelly Community Credit Union for quite some time. Their quality of service is second to none. I just recently financed a vehicle through them and Tiffany Spain was the finance person handling this. I have never had the pleasure of professionalism and attention to detail as I did with this young lady. She is a true asset to this workplace and to our community. With people such as her, our Credit Union is a better place. Keep up the kindness and great work ethic Tiffany!!

  • Review 44 (2025-01-10 - Rating: 5)

    I talked with Tiffany and she explained everything to me and it was a pleasure working with her!

  • Review 45 (2024-04-19 - Rating: 5)

    Andrew is very helpful throughout the entire process. He takes time to explain any questions that come up and is very thorough with his explanations. He has helped me since i started banking with Kelly Community a year ago, and i have enjoyed working along side him to achieve my financial goals.

  • Review 46 (2024-09-27 - Rating: 5)

    Tiffany Spain was excellent ! She was very helpful , fast and a great attitude ! Thanks to the Kelly team

  • Review 47 (2024-06-12 - Rating: 5)

    I want to say what a great team Kelly Federal Credit Union has, I dealt with Tiffany Spain and she was wonderful and courteous. She helped me with my loan every step of the way. Id give her 10 stars if I could. So if you are needing a personal loan or a auto loan defiantly give her a call.

  • Review 48 (2025-01-10 - Rating: 5)

    Andrew took care of my loan, super helpful and was able to get everything handled quickly

  • Review 49 (2024-07-25 - Rating: 5)

    Andrew was amazing. He helped me and my aunt set up a bank account quickly and efficiently. Next time I need help I know who Im coming to!

  • Review 50 (2024-10-04 - Rating: 5)

    Came in with an issue and had to talk to a financial officer. Got the pleasure to speak with Brayton Brooks and he was able to solve the issue and went above and beyond to fix it.

  • Review 51 (2024-04-15 - Rating: 5)

    Tiffany Spain was excellent to work with. She has been very professional and responds to emails quickly. She has made my loan process very easy, understandable, and quick. Thank you Tiffany!

  • Review 52 (2024-08-30 - Rating: 5)

    Andrew Carpenter was very helpful and informative when assisting me today. He was very thorough and made sure I understood everything completely.

  • Review 53 (2024-04-30 - Rating: 5)

    I applied for a loan on Monday and was approved the same day. Tiffany Spain helped me with all the paperwork and she was so professional and completed everything so fast. Tiffany kept me informed about the application process every step of the way. Thank you Kelly Community and also thank you Tiffany!

  • Review 54 (2023-12-15 - Rating: 5)

    Tiffany Spain was absolutely amazing! I had been told by my parents to do my loan through Kelly Community and to call Tiffany and she did not disappoint! She helped me get pre approved AND closed on a loan in such a timely manner! I would definitely recommend her if you need any help with getting a loan. Thank you Tiffany!

  • Review 55 (2024-11-18 - Rating: 5)

    My name is Isaac, I can in a get a new card. Andrew carpenter was super nice, and helpful.

  • Review 56 (2024-12-16 - Rating: 5)

    Andrew was very helpful and he could tell I was having a ruff day and he was very nice to me.

  • Review 57 (2024-12-02 - Rating: 5)

    Great people who truly do their best to make you happy. Rather it’s a loan or great banking. It’s always a great experience!!

  • Review 58 (2024-09-06 - Rating: 5)

    Andrew Carpenter made it easy on me! Young, first time account opener and he was able to explain the different savings accounts that are provided

  • Review 59 (2024-02-23 - Rating: 5)

    Tiffany Spain was fantastic, she was so patient with me. I am 73 years old and she would guide me if I forgot to email her all my information that was needed. I appreciate the hard work in a fast manner she did for me for a personal loan.

  • Review 60 (2024-12-30 - Rating: 5)

    Andrew Carpenter has been so helpful to me this year. I wouldnt use anyone else!

  • Review 61 (2024-06-20 - Rating: 5)

    Andrew has been very helpful, kind and informative helping both me and my mom with financing our vehicles. Thank you Andrew and Kelly Community FCU for your care and commitment to us.

  • Review 62 (2024-02-16 - Rating: 5)

    Andrew Carpenter helped us with our car loan. He made the whole process very simple and explained everything in a way that was easy to understand. We have been Kelly customers for over 30 years and we highly recommend him. Andrew rates #1 in our book.

  • Review 63 (2024-05-21 - Rating: 5)

    Tiffany Spain was great. She wasn’t even my original finance agent but she stepped right in gave me the service I was in need of. I highly recommend Kelly Community FCU…

  • Review 64 (2024-06-17 - Rating: 5)

    Tiffany Spain is awesome. She helped me when I need it. Love kelly community. Been with them for 7 years. Highly recommend them

  • Review 65 (2024-08-06 - Rating: 5)

    Andrew Carpenter was super helpful. He did everything in his power to help me with my needs. I appreciate him so much!

  • Review 66 (2024-03-12 - Rating: 5)

    Tiffany Spain has been great to work with. She has great communication skills and shows professionalism throughout the whole process of matters. She is also very prompt in both her responses and getting things done. Go see her!!

  • Review 67 (2024-06-14 - Rating: 5)

    Ive been a member at Kelly Community FCU for 10 years now. I have to say that as long as they are open I will continue to be a member there. Every time I visit the 5th street branch Im always treated with kindness and respect. I definitely recommend this place if you are looking to built your credit, lower interest rate and friendly service. Shout out to Caroline for her exceptional customer service today!

  • Review 68 (2024-09-19 - Rating: 5)

    I just moved to Texas and Andrew helped me get a bank account set up and always directed me to the right person if he couldn’t answer my question. Awesome guy!

  • Review 69 (2024-06-06 - Rating: 5)

    Andrew Carpenter set up our new account for my husband and I and was very helpful. Explained everything in detail. We then return the following week to set up additional CDs account with him. Thank you so much Andrew for all your help, we really appreciate all your help!

  • Review 70 (2024-08-21 - Rating: 5)

    Andrew Carpenter helped me out today. He did an outstanding job of opening my account today and explained everything in detail.

  • Review 71 (2024-10-29 - Rating: 5)

    Brayton was very helpful. I came in here and he gave me what I needed and am thankful for it.

  • Review 72 (2023-11-09 - Rating: 5)

    I appreciate all the help Tiffany Spain gave through the whole process of my auto loan, and her spectacular knowledge in what she does is exceptional! She helped me to understand the process of the loan, and gave me valuable information on warranty and gap plans to take advantage of.This was my first time to do this in this matter and she really, really made this process smooth and flowing with no hiccups. Thank you so much.Im glad to be a member of the Kelly community!Thank you May God Bless you Indeed!Angelicia Dews

  • Review 73 (2024-06-14 - Rating: 5)

    Andrew Carpenter was really respectful and took care of me as if I was a part of his family, overall a great experience for opening up my first account, would definitely recommend visiting Mr.Carpenter

  • Review 74 (2023-11-18 - Rating: 5)

    Kelly Community Federal Credit Union is professional yet still has the hometown welcome that allows families to feel comfortable and more at ease than with a larger corporate lending institution. They’re friendly approach to banking is a breath of fresh air. Tiffany Spain you did a great job and we appreciate it. You were efficient, forthright and courteous. Our family thanks you and Kelly Community Federal Credit Union.

  • Review 75 (2024-12-24 - Rating: 5)

    Andrew helped me with a excellent service and very professional i would definitely recommend him for his good service

  • Review 76 (2024-01-11 - Rating: 5)

    Tiffany Spain Loan Officer @ Kelly community federal credit union in Tyler was awesome! She helped me with my Loan process. She was very professional and called back when she said she would. She made sure that I understood the process. I will be contacting her again for future Loans. Thanks

  • Review 77 (2024-03-25 - Rating: 5)

    Tiffany Spain in the loan department helped me out today. This makes the second loan she has taken care of for me. She is very helpful and responsive!!! Definitely reach out to her for all your loan needs

  • Review 78 (2024-03-21 - Rating: 5)

    This was the best car buying experience I have ever had. Tiffany Spain made it a smooth and quick process. I will recommend them time and time again!

  • Review 79 (2024-09-03 - Rating: 5)

    Tiffany Spain was an excellent help in getting my loan done And a great experience through the entire process.

  • Review 80 (2023-12-15 - Rating: 5)

    Chad Taylor was absolutely amazing. He really made the process easy. Explaining everything that needed to be done. Our auto purchase was from out of state and he really stepped in to ensure everything was done correctly and efficiently. I will continue to use Kelly Community for all our auto purchases.

  • Review 81 (2024-02-09 - Rating: 5)

    Andrew C over at Kelly FCU was to say the least, OUTSTANDINGLY HELPFUL! I arrived at the location, and within 5 minutes I was sitting down with him asking questions and starting the process. HIGHLY SATISFIED WITH OVERALL SERVICE. Andrew was able to help me with everything I needed, very communicable about certain information and overall very friendly. Thanks for your time sir!! Will be visiting you again.

  • Review 82 (2024-04-05 - Rating: 5)

    Brayton Brooks went all out to help me with a problem I had, he is definitely a professional at his job, the time, the effort, he being nice and understanding just helped the situation to be better than it was, Im thankful that he could help, give Mr,Brooks his praise, hes a good man. You all should be glad to have him in the team.

  • Review 83 (2024-02-16 - Rating: 5)

    Andrew helped us with our car loan. He was extremely helpful and kind and made the whole experience very enjoyable. He is a great asset to the bank and I highly recommend him.

  • Review 84 (2024-02-02 - Rating: 5)

    Loan officer Andrew helped me with setting up my accounts. He was professional, and he was clear about the details I needed to be informed with. Quick service! The facility itself is a great atmosphere.

  • Review 85 (2024-04-25 - Rating: 5)

    Tiffany was fantastic handling my Credit Card application process. KCFCU is a great place to do business! I previously had my mortgage with KCFCU. When I sold my previous home I wanted to get my new mortgage with them as well but unfortunately it was out of state and KCFCU can only do mortgages in Texas.

  • Review 86 (2024-03-02 - Rating: 5)

    I really appreciate Andrew Carpenters help. He made my experience so smooth and hassle free. He answered all of my questions and was very patient. All around great customer service!

  • Review 87 (2024-09-07 - Rating: 5)

    Tiffany Spain has helped me before and is a great loan officer to work with and super helpful with what I needed.

  • Review 88 (2024-03-06 - Rating: 5)

    I needed another loan quickly and Tiffany got things done fast. She was super helpful and her response time was fast. Thank you for another wonderful experience.

  • Review 89 (2024-10-08 - Rating: 5)

    Y’all HAVE to call Tiffany Spain for the fastest, best rates and incredible customer service in Tyler. Wow!!!

  • Review 90 (2023-11-15 - Rating: 5)

    Me and my husband had a good experience here. Loan officer Chad Taylor was a big help and made the application process smooth and easy! He gave us a warm welcome and helped answer all our questions we had 👍🏻

  • Review 91 (2024-09-04 - Rating: 5)

    Andrew Carpenter was very natural with the process of opening an account. He was personable and knows what he is doing!

  • Review 92 (2023-11-06 - Rating: 5)

    I’ve been banking with Kelly Community for years now and have received nothing but excellent service. I recently applied for a loan and Kay Burt was able to assist me. She made the process very easy and convenient! I’m grateful for my experience.

  • Review 93 (2024-02-14 - Rating: 5)

    We really enjoy the welcoming atmosphere at Kelly Community, where the people there know us by name and not just by our account number. If every banking entity were staffed by people like Davion Peoples and Stephanie Rose, this world would definitely be a more hospitable place.

  • Review 94 (2024-09-17 - Rating: 5)

    Tiffany was efficient and a joy to work with. If everything would go so smooth. She is my go to lady for a loan.

  • Review 95 (2024-12-13 - Rating: 5)

    Dayton did a good job of helping me out & was very quick & helpful

  • Review 96 (2024-06-04 - Rating: 5)

    Andrew Carpenter provided me outstanding service. As long as he stays an employee of Kelly Community I will forever go to him for my banking needs.

  • Review 97 (2023-11-02 - Rating: 5)

    We had a wonderful experience with Kelly credit union. Tiffany Spain was very helpful and helped make our loan process as easy as possible. Thank you so much!

  • Review 98 (2023-11-17 - Rating: 5)

    I would like to say me as a customer here at credit Kelly credit Union. Id like to say davion peoples help me out this morning. Very good work hard at it. Got me online so I can check my online banking. Ive been a customer for about a month or 2 and finally got. My online banking deal going right. This man deserves all the respect and love he can give thank you

  • Review 99 (2024-06-26 - Rating: 5)

    Tiffany Spain did a great job helping me with my car loan. I will be using Kelly for all of my financial needs from now on.

  • Review 100 (2023-11-10 - Rating: 5)

    Kelly Tyler Federal Credit Union has always taken care of me when I needed them. Tiffany was so helpful and amazing!! She made things easy, quick and pleasant!! Love this place!

  • Review 101 (2024-05-21 - Rating: 5)

    Great customer service by Andrew Carpenter he made this financing process quick and easy. Definitely give him a call at the 5th street branch. Nice guy.

  • Review 102 (2023-11-03 - Rating: 5)

    Wow where do I start. The whole experience was easygoing and very fast. Tiffany Spain basically walked me through the whole process of my auto loan so I understood everything. I’m so exited to be apart of the Kelly community Team.

  • Review 103 (2024-05-23 - Rating: 5)

    I would like to take the time to give a big THANK YOU to Tiffany Spain from Kelly Community for her amazing support through my loan application, she is kind and very helpful was very patient with me, I really appreciate her for her outstanding work, 👏👏

  • Review 104 (2024-04-19 - Rating: 5)

    Tiffany Spain is the best. Always on top of my loan needs. They have the best rates and are greatly helpful in making sure I get a great deal.

  • Review 105 (2024-12-09 - Rating: 5)

    Andrew was great really helped me out a lot and is hilarious

  • Review 106 (2024-07-11 - Rating: 5)

    BRAYTON BROOKS was Awesome today very good customer service and friendly. HE WAS SO HELPFUL TO ME AND I really appreciate his good service.

  • Review 107 (2025-01-02 - Rating: 5)

    Thanks to Tiffany Hutcherson for making my loan super simple and quick.

  • Review 108 (2024-03-11 - Rating: 5)

    I’ve been a member of Kelly community credit union for while now and they never fail to give the best customer service ! Brayton was such a help in assisting me and made everything go so smoothly for me 10/10 recommend!

  • Review 109 (2024-03-25 - Rating: 5)

    Brayton was awesome. Hes really knowledgeable about all my questions. Kelly is a great credit union and I really appreciate everyone.

  • Review 110 (2024-03-13 - Rating: 5)

    I’ve been here at Kelly for almost 10 years and it’s always been a great experience today I was helped by a wonderful guy Mr. Brayton he was able to solve all my problems today and he was very relatable and was very easy to talk to. If you guys come in here make sure you ask for Mr. Brayton great guy.

  • Review 111 (2023-08-18 - Rating: 5)

    Chad Taylor is a good guy to work with on the 5th street location. He answers all your questions that you have and explains them really great. Oh and he does his follow up calls and checks in with you. Thank you Mr. Taylor for your dedication and hard work!

  • Review 112 (2023-11-01 - Rating: 5)

    We love Kelly Community!! Tiffany Spain did a great job helping us with all our needs! Friendly service and and extremely helpful.

  • Review 113 (2024-02-16 - Rating: 5)

    Chad T has been awesome to work with on all things big and small. And we have put him to the challenge more than once. We certainly will continue to use KCFCU for more of our banking needs.

  • Review 114 (2024-02-05 - Rating: 5)

    Had to get a new card and check account scam. Brayton was extremely helpful and friendly. Love this branch more than grande. My business was taken care of efficiently.

  • Review 115 (2024-01-09 - Rating: 5)

    Always a pleasure doing business with the Kelly team on 5th street!This team is always friendly and professional, Mr. Andrew Carpenter helped me today and was all i have come to expect from Kelly Community!

  • Review 116 (2024-10-22 - Rating: 5)

    Tiffany Spain went above and beyond to help me. Shes a ROCKSTAR!!

  • Review 117 (2024-02-17 - Rating: 5)

    Kelly FCU made the purchase of my latest vehicle so easy. Tiffany Spain is the best loan officer Ive ever worked with. I love Kelly FCU!

  • Review 118 (2024-03-22 - Rating: 5)

    Andrew Carpenter help me refinance my Ram Truck saved me over 2percent on my interest rate plus lowered my payment 200 dollars.He was very knowledgeable and helpful answering my questions about financing and how to help me get a better understanding of finance credit scores also help me get a credit card has been a pleasure talking to him about the opportunities that Kelly Community Credit Union offers very pleased with the service I have received thank you

  • Review 119 (2024-11-29 - Rating: 5)

    Tiffany, your awesome! Thank you for all that you do. Youve helped me when I truly needed the help everytime. Thank you so much!!

  • Review 120 (2024-01-18 - Rating: 5)

    Tiffany made our process smooth and easy!! She was very professional and highly recommend her.

  • Review 121 (2023-03-18 - Rating: 5)

    Been with Kelly CCU for years. Stephanie was absolutely amazing getting me a car loan with the best rate I could find around even at the dealerships. She even called to follow up to see how I liked the car. Sadly the dealership brought me a messed up vehicle. And even through the whole cancelation of the deal and the loan and all of that, Stephanie and the rest of the kelly employees were amazing taking care of me. And helping to get everything sorted out.

  • Review 122 (2024-04-19 - Rating: 5)

    Andrew Carpenter is very helpful and very educated in his line of profession . 10/10 recommend for your banking needs .

  • Review 123 (2024-01-27 - Rating: 5)

    Tiffany Spain is the best, I haven’t meet her yet she helped me so much I’m excited to be a party of the Kelly Family, Thanks Again Tiffany Your The Best❤️❤️

  • Review 124 (2023-12-01 - Rating: 4)

    Overall experience was good, along with a competitive auto loan rate. I think a few things could have been handled in a more friendly/professional manner but all in all the deal got done.

  • Review 125 (2024-12-16 - Rating: 5)

    I have had nothing but wonderful experiences with Kelly and all their associates

  • Review 126 (2024-12-19 - Rating: 5)

    Brayton was helpful setting my auto pay.

  • Review 127 (2024-06-21 - Rating: 5)

    Went in today to open an account and the worker Andrew was very nice and engaging he made sure I had everything I needed and was over all very polite!!

  • Review 128 (2024-09-30 - Rating: 5)

    Brayton was wonderful and answered all of my questions in a timely matter

  • Review 129 (2024-06-03 - Rating: 5)

    Tiffany Spain was fantastic to work with! She made everything so quick and seamless!

  • Review 130 (2024-08-05 - Rating: 5)

    Brayton was very helpful getting me into my mobile app and educating me on the features.

  • Review 131 (2022-10-17 - Rating: 5)

    I had a good experience getting an auto loan from Kelly Community. I was moving very quickly to purchase a heavily in demand car in Dallas and branch manager Stephanie was friendly and informative and helped get things done quickly.

  • Review 132 (2024-07-30 - Rating: 5)

    Brayton was very helpful helping me set up my account for the first time.

  • Review 133 (2023-11-03 - Rating: 5)

    Andrew is awesome! He is so helpful and explains everything clearly. I feel like I have my own personal banker!

  • Review 134 (2024-06-18 - Rating: 5)

    Andrew Carpenter assisted me with a credit card and other things, very knowledgeable and nice guy!

  • Review 135 (2024-05-21 - Rating: 5)

    Davion is very knowledgable, friendly, and overall a great guy. Highly recommend Kelly because of him alone

  • Review 136 (2024-03-19 - Rating: 5)

    Brayton was very professional and helpful as well as informative. I love going to 5th street! Highly recommend

  • Review 137 (2024-05-14 - Rating: 5)

    Tiffany is always so kind and I give her an A+++ for efficiency, knowledge and customer service

  • Review 138 (2023-11-02 - Rating: 5)

    Mrs Tiffany Spain was awsome. She went over everything with me. And even help me on a different situation that I need to get fixed. Thanks

  • Review 139 (2024-02-09 - Rating: 5)

    Just had the pleasure of meeting Brayton. He was very professional and got me taken care of. Great customer service

  • Review 140 (2023-04-04 - Rating: 5)

    Davion Peoples and Stephanie Rose over the loan department at Kelly Community Federal Credit Union was so good good to work with. You could not find better people to work with . I wish I could give them 10 stars .

  • Review 141 (2024-03-01 - Rating: 5)

    I would not go anywhere else. Great staff.Tiffany was on top of everything and made the loan process smooth l. Couldn’t ask for anything better

  • Review 142 (2024-05-02 - Rating: 5)

    Tiffany Spain did a wonderful job helping us with our loan. Superior

  • Review 143 (2024-04-04 - Rating: 5)

    Had a very good experience with Tiffany she was great with everything and very helpful for a older gentleman thanks so much

  • Review 144 (2024-05-23 - Rating: 5)

    Andrew Carpenter was very helpful and friendly. He made this process clear and simple.

  • Review 145 (2024-03-06 - Rating: 5)

    Brayton was extremely helpful and professional! I hope to work with him when I come in again.

  • Review 146 (2023-05-10 - Rating: 5)

    Stephanie at the 5th street branch is amazing! She has gone above and beyond for me and my family to get us the best deal possible on our new car.

  • Review 147 (2024-08-12 - Rating: 5)

    Tiffany Spain was a wonderful help with all my questions . Thank you so much

  • Review 148 (2024-05-09 - Rating: 5)

    Andrew Carpenter is a great person to do business with. Very helpful person.

  • Review 149 (2024-02-08 - Rating: 5)

    Had to replace card came in and location was nice as ever and employee brayton helped make process easy and quick. Always recommend Kelly community

  • Review 150 (2024-07-12 - Rating: 5)

    Braxton was helpful opening my account, 5th street is very friendly.

  • Review 151 (2023-11-10 - Rating: 5)

    Andrew proved to be an invaluable asset, as he meticulously addressed each and every one of my inquiries with utmost transparency and candor.

  • Review 152 (2024-06-13 - Rating: 5)

    Tiffany Spain was a great help and made the process easy. Thank you!

  • Review 153 (2021-10-15 - Rating: 5)

    Shout out to Jacob!!! Very professional and courteous, overall cool guy and will take care of everything smoothly. Kelly FCU is obviously well-run. Thanks for helping me out!

  • Review 154 (2024-06-17 - Rating: 5)

    Brayton was helpful and patient and kind. Keep up the great work!

  • Review 155 (2024-04-01 - Rating: 5)

    Andrew is amazing! Was very helpful and informative about my loan 10/10

  • Review 156 (2024-04-05 - Rating: 5)

    Tiffany Spain was Extremely helpful and knowledgeable thank you so much for helping me with my loan!!

  • Review 157 (2023-11-29 - Rating: 5)

    Fantastic banking experience with Chad Taylor! Knowledgeable and insightful. Provided answers before I even got to the questions.

  • Review 158 (2024-08-12 - Rating: 5)

    Braydon Brooks was cool and awesome . Great individual and knowledgeable

  • Review 159 (2024-06-26 - Rating: 5)

    Brayton was fantastic In Helping me setup an account and a CD!

  • Review 160 (2024-07-05 - Rating: 5)

    Brayton was very helpful helping me set up my online account.

  • Review 161 (2024-02-06 - Rating: 5)

    Brayton has help been very helpful at the 5th street location. So personable and nice environment!

  • Review 162 (2024-02-02 - Rating: 5)

    I was really helped by Tiffany Spain, by helping me with a problem. Thank you very much for be patient with me as well.

  • Review 163 (2024-02-21 - Rating: 5)

    Very friendly and professional people Chad Taylor was so helpful and nice and I loved his professionalism

  • Review 164 (2024-05-17 - Rating: 5)

    Andrew Carpenter was patient and kind while helping me with my accounts.

  • Review 165 (2024-08-01 - Rating: 5)

    Great service. Always meeting my needs every visit.

  • Review 166 (2024-06-28 - Rating: 5)

    Brayton was very helpful and sweet helping me get into my account

  • Review 167 (2024-06-26 - Rating: 5)

    Andrew Carpenter helped me so much and was awesome!!! Thank you

  • Review 168 (2024-03-06 - Rating: 5)

    Brayton has been helping me work on my credit and has been very helpful.

  • Review 169 (2024-01-19 - Rating: 5)

    Tiffany Spain was great in making my banking process simple and quick.

  • Review 170 (2024-02-05 - Rating: 5)

    Brayton was very helpful getting me back into my online account.

  • Review 171 (2024-08-12 - Rating: 5)

    Brayton Brooks was very helpful and professional!

  • Review 172 (2023-11-30 - Rating: 5)

    Tiffany Spain was so helpful and fast at helping me get my loan approved

  • Review 173 (2024-03-07 - Rating: 5)

    Brayton was very helpful setting up my account for my grandchildren today.

  • Review 174 (2024-06-28 - Rating: 5)

    Brayton Brooks solid and helpful and easy to understand and to help you with whatever you need A++

  • Review 175 (2024-07-17 - Rating: 5)

    Andrew helped me create an account and made it easy to understand

  • Review 176 (2024-09-27 - Rating: 5)

    Brayton was a pleasure to work with!!!

  • Review 177 (2024-08-16 - Rating: 5)

    Liz was very nice and helpful to me .

  • Review 178 (2024-02-12 - Rating: 5)

    Andrew was very helpful and friendly in dealing with my banking issue.

  • Review 179 (2024-03-25 - Rating: 5)

    Brayton was very helpful getting us into the online app today!

  • Review 180 (2024-06-17 - Rating: 5)

    Andrew Carpenter helped me out today. Thank you so much!

  • Review 181 (2024-02-02 - Rating: 5)

    Brayton helped me out today, 5th street is always so helpful and kind

  • Review 182 (2024-02-06 - Rating: 5)

    Great service with Andrew calm and quick service and was able to help me understand all the info I needed

  • Review 183 (2020-01-07 - Rating: 5)

    Ive got my car loan and a secure loan from there and I ALWAYS get great service and they always clear up any confusion I have. Our entire family uses them and I always recommend them to everyone!

  • Review 184 (2024-05-01 - Rating: 5)

    Very professional and helpful explained step by step we thank you for welcoming us as a member.

  • Review 185 (2024-03-18 - Rating: 5)

    I highly recommend this bank, Andrew is very helpful, energetic, professional and very personable.

  • Review 186 (2024-02-29 - Rating: 5)

    That are ever sweet and loving people that allow have a smile on there face when you walk in the Bank

  • Review 187 (2024-03-07 - Rating: 5)

    Andrew had amazing service, was super respectful and helpful!

  • Review 188 (2024-09-30 - Rating: 5)

    Ana was awesome help!

  • Review 189 (2024-07-24 - Rating: 5)

    Kelly Community is the BEST place to do your banking!

  • Review 190 (2024-03-26 - Rating: 5)

    Brayton was very helpful, patient and a great attitude.

  • Review 191 (2023-04-11 - Rating: 5)

    Stephanie Rose is awesome! I absolutely love doing business here! Awesome people!!

  • Review 192 (2022-01-19 - Rating: 5)

    Samantha Martinez I was very professional and she helped us secure our loan in a timely manner

  • Review 193 (2024-03-11 - Rating: 5)

    Andrew was super helpful. Easy a great experience.

  • Review 194 (2024-07-18 - Rating: 5)

    Brayton was very helpful getting into my account.

  • Review 195 (2023-11-07 - Rating: 5)

    Mr. ANDREW Carpenter was Great 👍 very Verrrrrrrrrrrrrrrrrrry helpful thank you

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