Highlands Residential Mortgage- Colton Jackson, CMA

Photo of Highlands Residential Mortgage- Colton Jackson, CMA

Located in Houston, Texas

Address: 703 Morris St Suite 110, East Bernard, TX 77435, United States

Phone: +1 979-488-1622

Rating: 5

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage lender

Photos

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Comments

  • Review 1 (2024-06-20 - Rating: 5)

    Colton was a great lender partner on a recent transaction! My office represented the seller, and it was quite refreshing to work with a lender who communicated with BOTH sides of the transaction! He closed the loan with ease, his team even stayed late to fund the file after a late afternoon closing the day before a bank holiday. Super happy with his professionalism!

  • Review 2 (2023-09-07 - Rating: 5)

    Colton and Kayla are the BEST team you could hope for when building a home. Everyone knows building a home can be stressful with lots of uncertainty. Colton and Kayla were so wonderful and really made a stressful situation a wonderful experience. I absolutely love how friendly and patience there are. We had so many questions being a first time home builder and they promptly answered them all. If fact, we would not have been able to build our home without this referral to Colton and Kayla. They saved our home construction build and financed our amazing custom home. We will never forget what you did for our family. We highly recommend this team of professionals. I cant believe how smooth and easy the process was! Thank y’all for everything, we love our new house! The Glantons

  • Review 3 (2024-06-20 - Rating: 5)

    Colton and his team are exceptional to work with, trustworthy, honest and prompt. As a return client for the 2nd time - highly recommend.

  • Review 4 (2024-06-04 - Rating: 5)

    The most flexible mortgage company we have worked with. They were willing to get us information quick, accurate, and even onsite. They go above and beyond to ensure the best options are available. Highly recommended!!

  • Review 5 (2024-01-11 - Rating: 5)

    Colton was great to work with. He kept me up to date on the progress and was always available to discuss the file. I am excited to work with him on future transactions.

  • Review 6 (2020-11-16 - Rating: 5)

    Loved working with Colton at SWBC! Very quick to respond to my emails and texts. Very professional, helpful and patient, quickly understood what our needs were. Kayla, the Sr. Loan Processing Specialist was very kind, attentive and easy to work with. All Around Great experience, I highly recommend them.

  • Review 7 (2020-09-11 - Rating: 5)

    I first began my journey for a new mortgage with a nationally-known lender. After nearly two months of misplaced documents, inexperience, and general unprofessionalism, I was told that I could not obtain a mortgage due to some technical defect. The notice of this technical defect came less than a week before the closing date on our new home.My Realtor suggested that I give Colton Jackson a call at SWBC Mortgage. Upon review of the situation, Colton alerted me to some inconsistencies in the story that I was given as an excuse. It was at this point where I began to experience a truly professional team.Colton and Kayla Stein worked feverishly to help extend the closing date of my transaction, obtain a mortgage, and move in to our new home. It is my understanding that a typical mortgage transaction takes approximately 30 days to complete. When Colton and Kayla took over my case, they completed the mortgage application and we closed in two weeks!Not only did Colton and Kayla exhibit the utmost professionalism, but it was apparent that they were both very knowledgeable in obtaining financing from the Department of Veterans Affairs. While I thought that the large nationally-known VA lender would be the best, I was wrong. There is no doubt that Colton and Kayla can do what others cannot--serve those who served.The ease in which my mortgage application was processed was unmatched. The customer user-interface is easy to understand and upload documents. The communication was excellent. And, the follow-up underwriting issues were easy to identify and cure quickly. I would recommend that all potential homeowners contact Colton and Kayla for their new home.

  • Review 8 (2023-12-12 - Rating: 5)

    Love working with Colton and his team. They helped guide us from start to finish and explained everything along the way. They made sure we had everything we needed to get us closed!

  • Review 9 (2019-05-28 - Rating: 5)

    Since my local credit union couldn’t arrange for the type of financing I was interested in, finding SWBC was exactly what I needed! Colton walked me through the various financing options I had and the pros and cons of each. Once we were under contract, Taylor and the team were timely and responsive. We ended up approved to close with a week or so to spare.I’ll definitely be looking forward to using SWBC for my future financing needs.

  • Review 10 (2020-03-07 - Rating: 5)

    I can’t recommend Colton and his team highly enough. He helped me navigate my construction loan through closing and then advised me on a refi which his team guided me though flawlessly. I’ve owned many properties and this was hands down the easiest experience I’ve ever had. Colton is a person you can trust during your most important purchase. He’s the kind of man who looks you in the eye, shakes your hand and walks with you through the entire process. Colton’s team is flawless and has great communication. Use Colton’s team on your next purchase/refi.

  • Review 11 (2020-12-30 - Rating: 5)

    We thoroughly enjoy SWBC and working with Colton and Kayla. I look forward to the future and continue to working with them. I highly recommend them, their customer service is beyond amazing!

  • Review 12 (2019-09-19 - Rating: 5)

    Always excellent! Not only worked for us when we did our construction loan and mortgage but then helped us refinance resulting in us taking 10 years (and countless $$$) off our mortgage!! Thank you!!

  • Review 13 (2023-08-23 - Rating: 5)

    Colton and Kayla were always very responsive with ALL my many questions and concerns!! The process was very smooth and easy! Thank y’all for everything, we love our new house!

  • Review 14 (2019-07-31 - Rating: 5)

    Had a really great experience with SWBC, great communication and always responsive. Great team.