Happy State Bank

Located in Houston, Texas

Address: 559 S I-35 Frontage Rd #100, Round Rock, TX 78664, United States

Phone: +1 737-220-9150

Rating: 5

Review 1 (2024-09-06 - Rating: 5)
Sherah Pettus and Jenn Barker were extremely helpful when I went in. I was selling my car, and I wanted to double check that the check I received was valid before depositing it. They advised me on the best way forward, and noted on my account that I came in to verify the check before deposit.

Review 2 (2024-03-25 - Rating: 5)
I nominate Jenn Barker from the Round Rock branch of Happy State Bank for their employee of the year. Ms. Barkers friendly attitude and expertise was most welcome in my circumstances. The branch itself was easily accessible from I35 and the entire staff was professional and courteous. I would recommend them to anyone looking for a bank, without hesitation.

Review 3 (2024-08-23 - Rating: 5)
I love this bank!! Super friendly ladies Jen and Sherah are amazing!!! Thank you all for always taking care of our banking needs!!

Review 4 (2023-07-04 - Rating: 5)
Recently moved to the area and have banked with Centennial for years but this was my first time at a Happy State and needed some assistance with my accounts. Jenn B. at the front lobby was welcoming, personable, professional, and very helpful with taking care of what I needed regarding my accounts. I never felt rushed, all of my questions were answered thoroughly, and I was treated like my choice to bank here was valued. Excellent service and great first impression.

Review 5 (2023-09-22 - Rating: 5)
Sherah Pettus helped me with my problem as if it was her own. She was so genuine and nice and understanding and she was patient and I could feel she really cared about me. You won’t find another bank who does it like these people!

Review 6 (2023-08-14 - Rating: 5)
Both mine and my husbands debit cards were compromised and Jenn offered to stay beyond closing time in order to get us new cards! It was a Friday night!? She was so helpful and accommodating!

Review 7 (2023-07-06 - Rating: 5)
I called Happy Bank and they provided all details needed to start my new business account. The smiles and assistance they provided I know why the bank name is Happy!! Thank you

Review 8 (2023-07-03 - Rating: 4)
I initially went to find an ATM and was surprised that the bank did not have one. The manager noticed I was lost and came outside to see if I needed assistance. She welcomed me in the branch, offered me something to drink, and assisted me with finding an ATM close by.

Review 9 (2023-07-03 - Rating: 5)
Dropped by the Round Rock branch for a statement copy. I was greeted immediately and offered water. The manager must have known I was hot from this Texas heat.

Review 10 (2023-08-02 - Rating: 5)
Very friendly and great customer service. I also like to visit the branch because it has some confy chairs and cozy setups.

Review 11 (2024-07-24 - Rating: 5)
Very happy with serviceAnd customer supportThank ya a lot

Review 12 (2023-07-06 - Rating: 5)
WOW...the customer service that I received went above and beyond my expectations. Thank you Jenn and Happy State Bank!!!