Guadalupe Bank
Located in Houston, Texas
Address: 1309 Bandera Hwy, Kerrville, TX 78028, United States
Phone: +1 830-792-1950
Rating: 3.9
Services
- Drive-through
- Language assistance
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
- Financial institution
- Bank
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Comments
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Review 1 (2021-10-05 - Rating: 5)
Working with Guadalupe Bank has been very positive experience. Being out of state, I really appreciate the high level of personal customer service. I have had the experience of a few different mortgage transactions with Jacob Smith, a Loan Officer at GB. Jacob is very knowledgeable and was accessible throughout the whole loan process. He was available to answer questions as they arose and was diligent in preparing all the documentation needed as part of the loan application thru the final approval. I highly recommend Guadalupe Bank for your banking needs. -
Review 2 (2022-07-22 - Rating: 5)
We recently purchased our home with Guadalupe Bank. It was really a pleasure working with Tabor. He was on top of everything from the start. His attention to detail and fantastic personality made this a terrific experience. This is my second time dealing with this bank on a propery acquisition and they have been top notch.A local bank that make you feel like they really care. -
Review 3 (2021-05-05 - Rating: 5)
Recently my wife and I secured a construction loan from Guadalupe Bank. From start to finish it was an excellent experience. Our contact was Cris Braaten and he and his team could not be more professional and more easy to work with. We live in Pennsylvania and had to do most of the prep work remotely. This could not have gone more smoothly. Chris was always available to answer any questions and provide the necessary direction to secure the loan. We highly recommend Guadalupe Bank to anyone looking to establish a working relationship in the area. We look forward using Guadalupe Bank for all our Banking needs. -
Review 4 (2022-11-02 - Rating: 5)
We had a very positive experience working with Chris Braaten at Guadalupe Bank for our home construction loan! He readily answered all our questions and made the year long process from loan initiation to payoff very smooth. We highly recommend Chris and Guadalupe Bank for home construction loans! -
Review 5 (2020-09-22 - Rating: 5)
I have to say Guadalupe bank is TOP NOTCH! I was born and raised in Kerrville and can’t say enough good things about them!! I’ve never had a bad experience there. Even when things could have gone wrong, the staff has been amazing in rectifying the situation. Huge shout out to Austin!! He’s amazing for your mortgage needs. And Marissa went above and beyond for me me too on the banking side, and all the tellers as well. I highly recommend Guadalupe Bank! -
Review 6 (2021-11-24 - Rating: 5)
We were so blessed to have Guadalupe Bank helping us through the construction of our new home. Jacob Smith, our loan officer was so patient with all our questions. He was always available to explain how things were going and worked with our builder to make sure all the inspections were completed. -
Review 7 (2021-08-06 - Rating: 5)
Contacted Mr. Chris Braaton on referral from our realtor. I am very impressed with the professionalism, mastery of the information I requested, and his quick response to my every need. I intend to transfer all of our banking to Guadalupe as soon as move into our new house. They currently are handling our construction loan, which came off without a hitch. We/I am very satisfied with the performance of Chris as well as of his associates. -
Review 8 (2021-08-06 - Rating: 5)
We have had the most positive experience working with Chris B. @ Guadalupe Bank in Kerrville TX!!We are moving from another state and having a home built. Chris has been such a wonderful communicator throughout this entire process!We would highly recommend Chris! We look forward to meeting him in person!! -
Review 9 (2022-07-25 - Rating: 4)
So far so good. Ive been there for about 3 weeks .7/25/22 I received a reply from my bank thanking me for the review. The review was years ago and I would like to give another rate of 4⭐s for the Guadalupe Bank of Kerrville. I appreciate the way u run your company and the hospitality that u have shown in the years I have been there. -
Review 10 (2018-10-30 - Rating: 5)
I went in to open an account today with Stephanie and she made it to easy and convenient which is exactly what I look for in a bank! She was sweet, professional, and personable. She got me set up with online banking and took time to make sure I understood everything! I would send anyone I know to her for all their banking needs. -
Review 11 (2021-08-06 - Rating: 5)
We recently financed the purchase of a home and were very pleased with the experience. Working with Jacob Smith throughout the process was a pure joy. He stayed on top of everything, followed thru on every step of the process and was present at closing. Service above and beyond. High praise for Guadalupe and Jacob! -
Review 12 (2021-02-04 - Rating: 5)
Excellent service. Loan process during refinance was straight forward. They were helpful in assisting as needed and very responsive. I felt as if my best interest were always in the forefront. I would highly recommend Guadalupe Bank. -
Review 13 (2021-04-22 - Rating: 5)
Guadalupe National Bank is what banking is supposed to be. Local, hometown professionals in finance that help solve problems and provide solutions. Whether it’s a SBA Loan, residential mortgage, home improvement loan or Commercial loan the bankers at Guadalupe National Bank are proactive and creative financiers. It’s comforting knowing we have a bank partner to work with. -
Review 14 (2021-05-06 - Rating: 5)
We love doing business with Guadalupe Bank. Chris B and his team are very attentive and professional. We have always had positive experiences in any dealings with the whole team. -
Review 15 (2019-06-27 - Rating: 5)
I bank with them from their day one. I remember Mr. Roberts asked me to move my accounts to them, I already knew his entire family .. Tony and Stephen and their families.. So, I said yes, and Im glad I did.. Not sure if they have cookies still and the orange Challenger but, to me theyre the best bank, best staff.. No matter where In the world I am, one call or one email, I get my need taken care of.. Thank yall.. Turk. -
Review 16 (2017-10-24 - Rating: 5)
Opened an account with them, was treated with fantastic courtesy, and they were very professional in all aspects. Moving forward, we plan on using GNB for our banking needs. -
Review 17 (2020-08-07 - Rating: 5)
Stephanie at the location Bandera Highway location is amazing! Shes always so helpful and gets any requests done promptly and accurately! Ive been in banking myself 9 years and am always impressed by THIS LOCATIONS staff. -
Review 18 (2018-04-27 - Rating: 5)
They are always attentive and super friendly. Way better treatment than the big banks and make you feel like you belong there. We love our local hometown bank! -
Review 19 (2023-08-29 - Rating: 5)
I’ve used this bank for decades. My experience has been if there is a problem they do their absolute best to rectify it. -
Review 20 (2021-11-01 - Rating: 5)
From the start Jacob made us feel very welcome and important answering all of our questions quickly. He made himself very available to us though the entire process -
Review 21 (2017-11-06 - Rating: 5)
They are fine folks that always treat me with respect. They have great cookies in the lobby. -
Review 22 (2021-01-20 - Rating: 5)
Service was incredible, everything on time and lender was amazing. Was in my home before you knew it. Totally reccomend this place. -
Review 23 (2019-09-21 - Rating: 5)
DANA WAS VERY HELPFUL AND I WAS ABLE TO OPEN A ACCOUNT THERE I GIVE THEM 5 STARS AND WILL TELL EVERYONE ABOUT THERE GREAT CUSTOMER SERVICE -
Review 24 (2021-12-15 - Rating: 5)
Excellent refinancing service! Fairly painless. Jacob was dynamite! -
Review 25 (2019-02-06 - Rating: 5)
A bank that knows your name and encourages your financial and personal success. Good folks. -
Review 26 (2016-12-10 - Rating: 5)
Best staff, excellent communication, and the hours are sufficient. Their app does everything needed! -
Review 27 (2021-07-30 - Rating: 5)
Great place to bank. Never have to wait in long lines.