FocusOne Mortgage Solutions
Located in Houston, Texas
Address: 9601 Jones Rd # 108, Houston, TX 77065, United States
Phone: +1 832-912-2151
Rating: 4.5
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2019-06-19 - Rating: 5)
My wife & I were first time home buyers so the home buying process was daunting and unfamiliar to us. We heard horror stories about predatory loans or sales people just coaxing gullible people to sign on the dotted line knowing the home buyers could not afford the house payments. So obviously we were cautious before diving into the home buying process. My loan officer was Diana Fernandez and she was SOOOO helpful! I never felt pressure or unease with anything throughout the home buying process. Everything was smooth, she answered all my questions, and ALWAYS returned my calls and emails. In addition to all that, she explained everything to me in a way that I could understand since my expertise is not home loans. I was able to get in my home with 0% down. Only had to pay closing cost. This was really nice because now we were able to get some new furniture for our new home. I cannot recommend Member Home Loan & Diana enough!!! -
Review 2 (2020-04-27 - Rating: 5)
Lauren and her team exceeded expectations. We closed in record time in a super busy season and the rate was very competitive. We are so pleased and plan to refer them much business in the future. -
Review 3 (2020-09-30 - Rating: 5)
Our experience with Member Home Loan was amazing. Lauren Jung was our loan officer and I would recommend her without hesitation. She is organized, extremely fast to respond, and she kept me updated as the process went forward. The close process was also very organized and fast.This was so easy! She was an advocate for us, which seems to be rare in the lending world. -
Review 4 (2021-08-29 - Rating: 5)
We recently purchased a new home, and Lauren Jung was such a huge help in getting it done! She was so professional -- very knowledgeable and always happy to answer all my many questions quickly. MHL was so easy to work with and very clear throughout the process. We got a fantastic rate and closed fast with NO problems or delays.We are so excited to be moving into our new home, and Lauren and MHL made it quick and easy! -
Review 5 (2021-01-12 - Rating: 5)
I worked with Lauren - she was very knowledgeable and was able to get me the rates I was looking for right away. She was able to beat the rates, I was getting from another Credit Union - plus saved me money on closing cost also. The whole process from start to finish was very smooth - did was able to answer all my questions promptly. I would highly recommend Lauren and her company for mortgage needs. -
Review 6 (2021-08-07 - Rating: 5)
Mr. Franks and Ms. West both are amazing professionals. They were passionate about assisting me with completing my refinancing. There were a few times they worked after hours to get documents to me for signatures. Every deadline was met, simply because I received notices and phone calls in a timely manner.Initially, I was told that the entire loan process and underwriting could possibly take a minimum of 60 days. We closed in 49 days. Had I not been out of the country for 10 days, I think we wouldve completed the process even sooner. Mr. Franks ans Ms. West are certainly invaluable and a great asset to the Members Home Loan Team!!! -
Review 7 (2020-04-13 - Rating: 5)
My wife and I were in the process of refinancing our house and almost decided to continue with Bank of America, when Lauren Jung was recommended to us by a friend. Initially I was somewhat reluctant to go with a credit union since all my life I dealt with large, international banks such as Barclayβs Bank in England, Bank of Montreal and Canadian Imperial Bank of Commerce in Canada, and JP Morgan Chase in the U.S. But an initial conversation with Lauren drastically altered my perspective. She was incredibly professional and efficient in laying down the terms and other details, but what is more important, I found her to be utterly credible. The rest, as one might say, is history. We have closed the loan with Member Home Loan last week and I am delighted to say it was all due to our interaction with Lauren. She was prompt, responsive and incredibly helpful during navigation through all the intricate details of the process. I have had my share of interactions with loan officers over the decades, and Lauren rates at the very top of that list. While I will continue with my banking with Chase, I will also continue to populate my new account with CFFCU on a monthly basis. Lauren is a great asset to any organization that chooses to seek her expertise and services. If I am in need of any more financing in the future for another home, she is my go to person. Thank you Lauren for making the entire process painless and pleasant. -
Review 8 (2020-11-16 - Rating: 5)
I dealt with Lauren Jeung. She was positively exceptional in her professionalism. She was very prompt in returning my calls, explained everything perfectly and was very nice doing so. The prompt service had us closing in 5 weeks which is amazing ! I would recommend Member Home Loan and Lauren without a doubt. -
Review 9 (2020-03-03 - Rating: 5)
Want to have the best loan experience- then you need to call Lauren Jung immediately . She and the MHL team provide the best rates, the best experience, and are willing to go the extra mile to ensure its a positive experience. She understands the process, the expectations and provides the right information for you as a client to make the right decision. Delivery on time is important to me as an investor and her team 100% delivers. She is a great person to work with -
Review 10 (2018-04-25 - Rating: 5)
I have had the privilege to work with Shomari at Home Member Loans. He worked miracles for me and my family. He literally worked everything out when 2 other lenders could not do what he could do. He was A class from the start. He always over communicated and was always on real time with everything going on. He truly was a great experience! I will ALWAYS recommend Home Member Loans. -
Review 11 (2019-11-08 - Rating: 5)
The staff was exceptional in getting our refinance loan processed quickly!! Our loan officer was great at walking us through the process! We will definitely be recommending Member Home Loan to our friends and family. -
Review 12 (2019-07-08 - Rating: 5)
I want to give a big thanks to Kelly Chavez and Carrie Boatright they were very helpful and on top of things. The whole process was smooth from beginning to the end. This was my first time buying a home and I gotta say it was a good experience. I highly recommend this team of people. Thank you. -
Review 13 (2021-05-14 - Rating: 5)
Absolutely a great and painless experience. Shomari and Carrie were very communicative and patient with me during this process. Would definitely recommend to anyone needing a home loan or refinancing. -
Review 14 (2019-05-20 - Rating: 5)
Kelly Chaves is an amazing, experienced loan officer. I have sent several clients her way and all had a smooth, timely close, and a positive experience. Kelly is friendly, enthusiastic, thorough, dedicated to her work and she is very good at communicating with you. If you are needing a home loan, reach out to Kelly! -
Review 15 (2018-11-03 - Rating: 5)
This organization is one of the best in Houston. Lauren and Erika are two super stars. I will recommend this mortgage company to my friends and family.Thank you guys for you prompt actions and kind considerations. You are the best. -
Review 16 (2018-04-09 - Rating: 5)
The MHL staff has helped me with an origination and a refinance. I could not have been more pleased with their efforts. The staff was very knowledgeable, helpful and always available. They have earned my business! -
Review 17 (2020-11-11 - Rating: 5)
At Member Home loan they made my mortgage loan process quick & easy. Lauren & Carrie are knowledgeable and guided me through the loan underwriting process. I highly recommend to anyone looking for refinance or a new home mortgage. -
Review 18 (2024-09-04 - Rating: 5)
Carrie was a huge help in getting me through the home equity loan process. -
Review 19 (2018-11-06 - Rating: 5)
The BEST there is! I have worked with Julie on several closings over many years and she always gets it done right and on time. She is very helpful and creative and is a great resource. I highly recommend her. -
Review 20 (2018-11-06 - Rating: 5)
Best experience I have had with a mortgage company. Julie was truly outstanding. I would only use Member Home Loan and Julie for my future mortgage needs. They really go above and beyond to get things done. -
Review 21 (2021-04-19 - Rating: 5)
This was a stressful process for me personally, but Shomari stuck with me and kept me positive throughout the whole process. He and Carrie answered emails in a timely manner and Shomari would call me personally to update me on anything that came up. He went above and beyond to help me and get me in my new home. He is amazing and would highly recommend! Thank you Shomari! -
Review 22 (2018-04-11 - Rating: 5)
Great organization to work with! I closed on my house March 30th. Shomari Franks is an amazing loan officer. He was beyond patient with me even when I started to panic. When the FHA loan did not work for me he did not give up on me and created a better home loan opportunity that was much better than the FHA loan. I am forever grateful to Shomari and Member Home Loan for their services!!! -
Review 23 (2019-04-30 - Rating: 5)
Shomari Franks was Awesome!!He is extremely professional, knowledgeable and passionate!Shomari is extremely affable and does not make you feel like a client however he makes you feel important and like you are family.The top things that made working with Shomari enjoyable was the open communication, his overall knowledge, and most of all his patience!!Rather it was a call or text at 7 oclock at night, he always was extremely quick to respond, and always ensured I was in the loop and understood everything during the entire process.Thanks Shomari we truly appreciate you!!Tasha -
Review 24 (2018-09-11 - Rating: 5)
I have used them now for two mortgages. The first one want so smoothly from application all they way through Harvey till we sold.When it was time to leave Harvey behind they work so hard with our saving Inga and loan to make moving forward a possibility.I can not say enough good things about the whole group especially Kelly , who worked on our.package all spring .Thank you all -
Review 25 (2019-01-29 - Rating: 5)
I had the opportunity to discuss one on one with two representatives during an event at Energy Capital. Both Loan Officers were very helpful in answering my questions & giving me advice in preparation for applying for financing. I highly recommend them. -
Review 26 (2021-04-24 - Rating: 5)
Member Home Loan did an awesome job guiding me through this tough process! Shomari and Carrie were great and they make a great TEAM! I highly recommend Member Home Loan! -
Review 27 (2019-10-18 - Rating: 5)
Lauren Jung was the loan officer who assisted us with our mortgage. She was extremely helpful and easy to work with. Great job! -
Review 28 (2019-06-06 - Rating: 5)
I had the pleasure of working with Lauren Jung and Jerri Bousquet, and they made my home purchase loan very smooth. Ms Jung is so fast at communicating and that is very important for me. Thank you both! -
Review 29 (2018-10-31 - Rating: 5)
My experience with Member Home Loan was exceptional. The loan officer was professional. She guided me throughout the loan process and provided useful suggestions that made my loan application a success. Highly recommended. -
Review 30 (2019-04-03 - Rating: 5)
Kelly Chaves was my loan officer and I can honestly say she was one of the nicest most helpful people I have ever had the pleasure of working with! She explained everything thoroughly and never left me confused! -
Review 31 (2021-07-01 - Rating: 5)
Shomari Franks was excellent! He kept us informed every step of the way! They did an excellent job for us and were very efficient! -
Review 32 (2019-08-06 - Rating: 5)
Erika and Diana were very helpful till the end of the process. I was in a rush to close and they expedited my loan process. Fastest closing Iβve seen. Thank you so much for your help. Highly recommend! -
Review 33 (2020-05-28 - Rating: 5)
Everyone involved made the whole process quick, easy, and completely painless. Everyone was extremely knowledgeable and professional. I would highly recommend to anyone looking to refinance or purchase a new home. -
Review 34 (2019-04-20 - Rating: 5)
Lauren is exceptional. She guided me through my loan process with much commitment and professionalism. Very grateful with Lauren. -
Review 35 (2016-02-08 - Rating: 5)
Had a mortgage with them for several years, they are good to deal with. Funding and processing was smooth, and they always answered questions on the phone quickly. The auto phone system is a pain in the ass though -
Review 36 (2019-11-15 - Rating: 5)
Shomari, Jerri and Amy delivered. I appreciate Shomari easing the stress of the process, as well as running things smoothly. I would definitely recommend Member Home Loan. Thank you! -
Review 37 (2018-11-01 - Rating: 5)
The easiest process ever the refinance my home. They were quick and very knowledgeable and the nicest ever! The process was very fast and easy. -
Review 38 (2019-07-01 - Rating: 5)
Carrie and Shomari were awesome. Attentive, patient, attended to my needs and were very informative. -
Review 39 (2021-06-28 - Rating: 5)
Very helpful and knowledgeable. They were available through out the entire process. Phone calls were returned promptly. All questions were answered. -
Review 40 (2019-10-16 - Rating: 5)
Great company and top notch individuals that we will work with you and make your experience as stress free as possible -
Review 41 (2023-08-29 - Rating: 5)
Very knowledgeable staff made the entire experience hassle free. -
Review 42 (2019-12-02 - Rating: 5)
Shomari did great! Fast response time. Definitely recommend -
Review 43 (2019-06-19 - Rating: 5)
Awesome team to work with!Would definitely recommend! -
Review 44 (2019-02-07 - Rating: 5)
They worked extremely hard for a very complicated situation and got it done. -
Review 45 (2019-10-01 - Rating: 5)
Had a great experience with mhlcu. -
Review 46 (2019-12-21 - Rating: 5)
The smoothest transaction for purchasing real estate ever -
Review 47 (2018-10-02 - Rating: 5)
They got me a great rate!