First United Bank - Austin Medical Parkway

Photo of First United Bank - Austin Medical Parkway

Located in Houston, Texas

Address: 4008 Medical Pkwy, Austin, TX 78756, United States

Phone: +1 512-465-4500

Rating: 4.9

Services

  • Drive-through
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage lender
  • Insurance agency
  • Bank

Photos

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Comments

  • Review 1 (2025-01-31 - Rating: 5)

    I recently had the pleasure of working with Jenny as my home lender, and I couldnt be happier with the experience. From start to finish, Jenny was incredibly professional, knowledgeable, and supportive. She took the time to explain every step of the process, ensuring I felt comfortable and informed. Her dedication to finding the best rates and terms for my mortgage was truly impressive. Jennys friendly and approachable demeanor made the entire experience stress-free and enjoyable. I highly recommend Jenny to anyone in need of a home lender. Thank you, Jenny, for making my home-buying journey a smooth and positive one!

  • Review 2 (2025-02-16 - Rating: 5)

    Carrie and Christine were amazing to work with - they were so communicative and hard-working throughout the whole process. I especially appreciate Christine for her ability to help me think through all of the decisions that presented themselves. Thank you!

  • Review 3 (2024-02-18 - Rating: 5)

    Carrie and her team, including Melissa and Christine, were exceptionally supportive throughout the entire mortgage process. Their commitment to providing detailed information and exploring various scenarios made the experience remarkably smooth and straightforward. Additionally, their prompt responses to all our inquiries greatly contributed to our overall satisfaction.

  • Review 4 (2024-02-27 - Rating: 5)

    Carrie made everything go smoothly, and she was very patient in explaining to me (a first-time investor) what all the jargon meant. She and her team kept me well-informed throughout the process and always responded quickly to my questions!

  • Review 5 (2023-06-04 - Rating: 5)

    My real estate agent suggested Carrie at First United to me. As a first time home buyer, the mortgage application and overall process was foreign and stressful to me. However, when I spoke with Carrie, she was personable, confident and reassuring. Carrie and her team, Christine and Melissa, are all so professional and extremely knowledgeable. They were always available through either phone or email to help guide me and I was able to complete the loan process with zero complications. I couldnt have asked for better people to work with for my first experience and would definitely recommend them.

  • Review 6 (2022-11-04 - Rating: 5)

    Carrie Hundley and her team were indispensable to me in the mortgage loan process. Theyre knowledgeable, responsive, empathetic, and their attention to detail is superb. I really felt taken care of. They also made me feel as if I was their only and most important client even though I know Im not! I was treated in a way that was respectful, responsive and tailored to my needs. Carrie and her team have been working together for a long time and its absolutely evident in the way it seemed seamless to me, whether I was talking to Carrie or someone else on her immediate team (Christine Absher or Jenny Lind), they were always in sync. Most of all, I trust Carries guidance - she has a breadth of knowledge that goes beyond just mortgage loans and that expertise helped me to make better decisions in this process. I will be entrusting Carrie and her team going forward for all mortgage needs.

  • Review 7 (2024-05-13 - Rating: 5)

    Carrie and team were excellent and made the entire process smooth, personal and even enjoyable. Super detail-oriented and upfront about everything, it was great working with this crew.

  • Review 8 (2023-07-22 - Rating: 5)

    Carrie and her team are AMAZING! She has helped me with 4 different home loans now and each one has been unique. She knows how to navigate and find the best solution that makes the most sense and I am very thankful for her guidance and expertise. Thank you Carrie!!

  • Review 9 (2024-06-03 - Rating: 5)

    Brittany was great, and super helpful. She was very clear and easy to understand. I’m not a fan of opening bank accounts because of the process but she made it feel seamless and fast! Glad I came here

  • Review 10 (2023-10-26 - Rating: 5)

    Carrie and team streamlined the mortgage process. They are extremely knowledgeable and always available to answer questions. The team gave us a sense of community and family values you cant get with other online lenders. They all went above and beyond to get us to closing on time. Its greatly appreciated.

  • Review 11 (2020-08-26 - Rating: 5)

    Carrie was incredible to work with. She was extremely knowledgeable, thorough and patient throughout the process. I appreciated how she understood our unique situation and fought to get us the right approval and rate. We will definitely look to Carrie for any future mortgage needs.

  • Review 12 (2024-06-04 - Rating: 5)

    Christine was wonderful. She really worked with us and answered any questions that we had. She was responsive and understanding, especially when we were getting frustrated with the process.

  • Review 13 (2024-04-21 - Rating: 5)

    Jenny was excellent. She was an amazing resource during the purchase of our home. She is knowledgeable, prompt and patient. I highly recommend her.

  • Review 14 (2019-11-13 - Rating: 5)

    Carrie was great to work with! She was efficient and effective in figuring out how to help us purchase a home before selling our current home. She was easy to work with and a great communicator in a world of complex financial jargon. Her team was always helpful and nice to work with as well.

  • Review 15 (2023-08-11 - Rating: 5)

    From the moment we engaged with Carrie Hundley and team, they were all about first gaining a solid understanding our rather specific financing needs and tight timelines. From there onwards, they were nothing but enthusiastic, professional, knowledgeable, agile and remained tirelessly committed to those timelines. This remained true across both mortgages we applied for. Their personalized approach truly set them apart from numerous other mortgage lenders we have worked with for over 20 years now across two states.Carrie and team even managed to out compete some national Goliaths in the mortgage business.We remain thoroughly impressed with the level of personal touch that this team brought to the table. Shout outs to Carrie Hundley, Christine Absher, Melissa Platt and Denise Walker.

  • Review 16 (2020-01-28 - Rating: 5)

    Carrie and her team are a group of professionals that keep you in the loop, attentive to your needs and are available to explain things to you at all times. While we were waiting for our house to be finished, Carrie kept us in the loop with trends and great information on what was going on in the market. When we got the surprise news of closing early, Carrie and her team worked diligently and went over and beyond to make it happen. Definitely recommend First United Bank but more specifically Carrie...she is a mover and a shaker.

  • Review 17 (2021-06-13 - Rating: 5)

    First United Bank The Carrie Hundley Team was the absolute best mortgage company we have used. I would highly recommend this team, they were professional, friendly courteous and always emailed and answered their phone. Carrie, Jenny, Christine and Denise went above and beyond to make sure we stayed informed, helped us lock the best interest rates. Closing went smoothly. Just exceptional!!

  • Review 18 (2024-08-22 - Rating: 5)

    Working with this group of people were wonderful. When I needed a question answered they were always right there for us and explained it fully. They made life easy. Thank you

  • Review 19 (2020-07-10 - Rating: 5)

    Carrie and her team were great to work with. They were they very responsive and helped answer all of our questions and requests. We worked with them virtually without sacrificing any customer service. I would highly recommend First National Bank (and especially Carrier’s team).

  • Review 20 (2023-06-01 - Rating: 5)

    Carrie, Christine and the whole team were the best imaginable. They were patient talking us through our options. They are so knowledgable, and helpful. I cannot recommend them enough. Truly the best in the business.

  • Review 21 (2019-02-13 - Rating: 5)

    We had a great experience with Carrie and her team as we closed on our first home! Carrie always made herself available to answer any of our questions and explained all aspects so we could make informed decisions. The whole process was personalized, organized, and timely. Highly recommend!!

  • Review 22 (2018-09-05 - Rating: 5)

    Carrie Hundley and her group at First United Mortgage were very helpful and the handling of my business went very smooth and in a timely manner. They were very professional and caring through out the whole process. I would recommend them to all my friends and relatives.

  • Review 23 (2019-08-07 - Rating: 5)

    Carrie Hundley was incredible to work with. I would recommend her and her team to everyone. Carrie and her team really made the process easy and stress free. She is a great resource for all my questions. Really impressed and happy with her work.

  • Review 24 (2019-09-02 - Rating: 5)

    I have no words to thank Carrie Hundley enough for her hard work in processing my home loan. Carrie Hundley and her team have all the experience in the field and that makes a whole difference. My doubts were always answered in detail and Carrie guided me step by step. Working with her in the loan process was fun and not stressful. She was very positive and encouraging. I always felt I was in the best hands and the outcome could have not been better. I highly recommend Carrie Hundley!

  • Review 25 (2024-10-31 - Rating: 5)

    These folks have closed three loans for me in the last six years. They get better each time!

  • Review 26 (2024-11-28 - Rating: 5)

    Jenny Lind is really helpful. Its a pleasure working with her

  • Review 27 (2023-07-22 - Rating: 5)

    Carrie and her team are so easy to work with! We received reliable guidance and couldn’t be happier with the entire experience.

  • Review 28 (2023-01-20 - Rating: 5)

    Outstanding customer service.It was a pleasure to meet with Tori Herrera and she went beyond her way to help me opening my account. She was the perfect example of being professional and respectful.Thank you Tori. It absolutely worth my time writing this review.

  • Review 29 (2023-11-07 - Rating: 5)

    Carrie and Team made it very easy to get things done! She was very knowledgable and helped us every step of the way.

  • Review 30 (2023-10-16 - Rating: 5)

    The knowledge of Carrie and her team is second to none! They were very prompt and kind when answering questions. Very smooth process.

  • Review 31 (2021-06-14 - Rating: 5)

    Excellent company, excellent service. Carrie took the time to educate me on getting a HELOC on my current residence so that we could build our new house without having to move first.

  • Review 32 (2020-05-17 - Rating: 5)

    Great communication along every step of the way! I appreciated the outreach and the time taken to walk me through things. This was during a particularly busy period, so the gentle reminders to me of when to collect and send different needed documents and information was super helpful in keeping the whole process on track. Thanks you for your exemplary service!

  • Review 33 (2024-12-15 - Rating: 5)

    Great service with home loan application and process

  • Review 34 (2021-01-07 - Rating: 5)

    Amazing team that navigates the complexity of securing a mortgage with grace and fortitude. I would highly recommend Carrie and team.

  • Review 35 (2020-09-16 - Rating: 5)

    My wife and I had a pleasant experience with First United Bank when we used them to purchase our new home. Highly recommended!

  • Review 36 (2020-04-21 - Rating: 5)

    We just took our business account to first United. Outstanding service Spence in the loan department went above and beyond. Thanks for great service.

  • Review 37 (2023-06-03 - Rating: 5)

    If your looking to get approved for a mortgage, this is the place 👍 friendly, reliable, quick to respond; couldn’t ask for a better experience!

  • Review 38 (2020-05-23 - Rating: 5)

    Used First United for a mortgage. No complaints at all. Great staff, very professional and got the job done with no mistakes.

  • Review 39 (2020-05-01 - Rating: 5)

    So so so so helpful with securing our PPP funds. I called 8+ banks, most did a poor job, but the FUB team went so above and beyond the call. Huge thanks from me and the many people I reccomended

  • Review 40 (2021-04-20 - Rating: 5)

    Communication and attention to detail was top notch. They are very accommodative and responsive to client needs and worked diligently to make the approval happen when the circumstances of the transaction changed.

  • Review 41 (2019-06-22 - Rating: 5)

    This experience was honestly the most efficient, smooth banking transaction I’ve ever had. Will use Carrie for all future transactions.

  • Review 42 (2020-05-10 - Rating: 5)

    You won’t find a better team than Carrie’s. Everything went smooth from start to finish.

  • Review 43 (2024-12-12 - Rating: 5)

    Fantastic lender with an amazing team. Jenny Lind rocks!

  • Review 44 (2023-02-21 - Rating: 5)

    Mary Ella is ALWAYS so sweet, kind and helpful when I come by the drive through! Thank you!

  • Review 45 (2024-02-08 - Rating: 5)

    Jenny is a timely and effective communicator!

  • Review 46 (2024-06-18 - Rating: 5)

    Highly recommend this bank.

  • Review 47 (2020-06-02 - Rating: 5)

    Very professional and responsive. Closed in a timely manner.

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