First Service Credit Union - Atascocita

Photo of First Service Credit Union - Atascocita

Located in Houston, Texas

Address: 7720 Farm to Market 1960 Rd E, Humble, TX 77346, United States

Phone: +1 713-676-7777

Rating: 4.1

Services

  • Drive-through
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage lender
  • ATM
  • Bank
  • Financial consultant
  • Financial institution
  • Credit union
  • Savings bank

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Comments

  • Review 1 (2025-01-23 - Rating: 5)

    I have been with the banking institution I have before I finally stepped foot into First Service Credit Union for 12 years and as explained to my banker for 12 years and 11 of those I’ve been so dissatisfied. My experience with Sonia Salinas made the regrets of being loyal to them for 11 years go away in just maybe 30 minutes of my time.Her professionalism, care for my concerns and need to switch banking partners really assisted in me believing I made the right decision to choose First Service.I sat in a shopping center near by parking lot for an hour and half comparing Credit Unions and I believe coming to yours was confirmed by her attitude and personable engagement with me.I even understood that she was visiting the location. I will soon open an account for my four grandchildren due to our interactions.Thank you Sonia and Thank you First Choice!I hope she gets the opportunity to view my review 🎉🙌🏾🙏🏾

  • Review 2 (2024-03-22 - Rating: 5)

    I was looking for a Bank with excellent loan rate and earn interest in Saving account. I was treated very professionally and I got to open an account within less than 30 minutes and got a loan with a low interest rate. I’m a very happy customer.

  • Review 3 (2024-03-15 - Rating: 5)

    Thank you Victor at FSCU for all your help and the service you provided. He was customer-oriented, professional, and kept me updated the whole time. He made the process so much better. I will definitely be coming back, one happy customer!

  • Review 4 (2024-01-05 - Rating: 5)

    By far the most professional credit union I’ve been to. Both Britney and Gia were so helpful with technical issues and the app. They are very informative when it comes down to any of my questions I have. I’m greatful to bank at First Service. God Bless.

  • Review 5 (2022-12-19 - Rating: 5)

    I am grateful to be a member of this credit union. Gabby is such a brilliant and kind person and always goes above and beyond and always goes out of her way to make sure our banking needs are always met. From our savings accounts to our checking accounts to our auto loan which is by far the lowest interest rate we have ever had. And I will also be switching my business account to FSCU and I know the process will be so smooth I couldn’t be happier. Gabby is always attentive and quick responding to any concerns we may have. Without a doubt I strongly recommend any of your banking needs be done at this credit union and ask for gabby for exceptional customer service. Thank you Gabby and FSCU!

  • Review 6 (2022-06-08 - Rating: 5)

    I am so glad I became a member! The entire team at this Atascocita location are a delight! Anytime I have an issue the branch manager literally goes above and beyond to ensure it is fixed. Savannah is the sweetest teller I ever encountered! I was a chase member but because of the lack of communication at such a large bank, I felt as if I was just another customer there and that’s it. Here, the conversations are there, they actually care. Chose this CU as your primary bank, you won’t be disappointed

  • Review 7 (2022-12-15 - Rating: 5)

    This really is a family friendly credit union when I say that I’m saying as I feel as if I’m part of the family. All the workers go out of they way to take care of me . Vanessa has helped me extremely with my business account when she didn’t have to and Zaiha went out of her way to help me receive my funds in time for an impromptu family trip, amongst other good stories I could tell! This Really is a great bank……. Ooooops, I mean credit union 😉 👍🏽

  • Review 8 (2023-08-09 - Rating: 5)

    Met with Zahia today to open an account. She was exceptional in helping me with the new account as well as correcting some paperwork for existing accounts. I felt really lucky to have worked with her today and looking forward to again in the future.

  • Review 9 (2022-06-04 - Rating: 5)

    Vanessa Moore the Branch Manager is the best I have ever encountered!!!I am not one for leaving reviews especially in this climate, however, I hope every person reads this because she deserves this 5 Star Rating!!!I will never use another bank for my personal or business needs……

  • Review 10 (2022-09-26 - Rating: 5)

    I don’t usually leave reviews: I have spoken to multiple representatives/agents over the phone AND in person over the years, and they have always gone above and beyond. I have not had ONE bad experience with them. They are very friendly and really try to educate you on what the best options would be for you even if you don’t end up doing business with them. They gave me the best rate I could have asked for and am grateful for their excellent customer service. Thank you 😊

  • Review 11 (2022-07-06 - Rating: 5)

    I went to the 1960 branch on Dinero Drive in Atascocita. Savannah was by herself and was expertly handling multiple customers with complex requests. She never missed a beat and was courteous and professional. Kept her cool and smiled throughout the entire time. Kudos to her!!!

  • Review 12 (2024-06-06 - Rating: 5)

    I was looking to refinance my vehicle and victor was an amazing help made the whole process super easy with an amazing interest rate.

  • Review 13 (2023-08-22 - Rating: 5)

    This team, including Savannah & Zaiha, are not only pros but are also very caring. Id recommend this team for anyone looking to establish a long term banking relationship with a family feel!

  • Review 14 (2022-12-15 - Rating: 5)

    Refinance my car loan & Victor Hu did an amazing job. He got me the best rate & lots of perks to go along with my vehicle. Highly recommend.

  • Review 15 (2023-07-17 - Rating: 5)

    Awesome place to do business. Savannah Gallegos is always professional and friendly. Her smile is contiguous.

  • Review 16 (2019-04-10 - Rating: 5)

    I am so glad that FSCU has come to Atascocita! I have banked with one of the major three banks for almost a decade when I gave FSCU a visit and I was immediately blown away by how simple and personalized everything was. I worked with Ariadne Mueses who is extremely knowledgeable about the accounts and services she can offer for your financial goals. I was hesitant to abandon my decade-long relationship with my bank but I immediately felt wanted and cared for by FSCU - not like just another customer. Everything is very personal and is not something you find often from businesses, especially financial institutions. The motto For you, not profit has rung true through everything FSCU has done - from the competitive interest rates to overall advice and guidance. I would like to see growth in offering more competitive checking and credit card accounts, but no one competes with the interest rates FSCU offers and the customer-focused culture is unmatched. If youre interested in what a credit union can offer, visit FSCU first!

  • Review 17 (2022-11-23 - Rating: 5)

    Ive been to this office a number of times since they opened, each time Ive had a good experience. Most recently Ive delt with Savannah and she is a delight to work with.

  • Review 18 (2021-03-17 - Rating: 5)

    I highly recommend FSCU and the Atascocita branch. Their staff is friendly and they follow thru. Inquired about a loan and they had a loan officer reach out to me during the hours I requested. The branch manager also helped answer questions on the spot and was friendly and encouraging but not pushy which people can appreciate. Keep up the great work ladies.

  • Review 19 (2022-12-03 - Rating: 5)

    All staff at Dinero Dr. have been very professional and amazing. We have always received excellent service. The staff is friendly and courteous and thank you for that.

  • Review 20 (2020-06-12 - Rating: 5)

    Erica did such a great job helping me with my loan! Got me a great rate and when I was unable to make it to the location to fill out the paperwork and get the money she went above and beyond to make sure I got taken care of and what I needed!!!

  • Review 21 (2022-11-28 - Rating: 5)

    Got my phone hacked and had to change my info and they were so helpful and understanding. They are always helpful. Love doing business with them.

  • Review 22 (2019-02-26 - Rating: 5)

    Everyone is just so sweet and very friendly, They are always ready to help. Never have to wait long to get waited on. Yall do a fantastic and wondering job, keep up the good work.

  • Review 23 (2022-11-05 - Rating: 5)

    Today I visited the Atascocita location and Zaiha was extremely helpful. She was able to answer all the questions I had. She was also helpful with resolving issues I had with my account. Thank you!

  • Review 24 (2022-11-19 - Rating: 5)

    Best bank hands down to have. The service representative & bank manager are all ways pushing for great customer service and would recommend this bank to everyone!!

  • Review 25 (2023-07-26 - Rating: 5)

    Savannah Gallegos is amazing 🤩 very nice 👍🏾 person great customer service definitely 💯 a team player!!!

  • Review 26 (2022-12-16 - Rating: 5)

    FIRST SERVICE C/U HAS THE BEST SERVICE OF ANY CREDIT UNION THAT I KNOW .THEY GO OUT OF THIER WAY TO HELP GET WHAT EVER YOU NEED DONE .THANKS TO PEOPLE LIKE GABBY S. AND THE REST OF THE GANG THERE.

  • Review 27 (2022-09-03 - Rating: 5)

    Jessica L. is the absolute best loan advisor!! Great communication, prompt responses and excellent customer service!

  • Review 28 (2021-07-10 - Rating: 5)

    The staff is an awesome group. Also so friendly and they always recognize me. Its alway clean and love the temperature checking

  • Review 29 (2022-11-28 - Rating: 5)

    The staff at FSCU in Atascocita are very helpful. Thank you Miss. Gabby for your great service!

  • Review 30 (2023-02-25 - Rating: 5)

    I’m glad I became a member, staff is helpful and friendly. FSCU will be my choice for home buying

  • Review 31 (2024-06-03 - Rating: 5)

    Been a member over 40 yr. While employed in Houston.

  • Review 32 (2022-10-07 - Rating: 5)

    Zaiha jemison was very helpful got me right in and out. And hooked me up with money marketing. Very helpful…… thanks FSCU

  • Review 33 (2020-04-10 - Rating: 5)

    Great service !! Always helping customers !!! Been with this credit union for over 20 years and will keep banking with them another 20!!! Outshines all the other Banks!!!

  • Review 34 (2022-11-26 - Rating: 5)

    The ladies at this location rock. Savannach,Gabby, and Zaiha are the best. Go see them

  • Review 35 (2025-01-16 - Rating: 5)

    Good customer service

  • Review 36 (2020-10-14 - Rating: 5)

    I was assisted by Kendale, such a pleasant experience. Very helpful and informative. Went out of the way to help.

  • Review 37 (2022-11-21 - Rating: 5)

    Great bank Zaiha was very helpful and knowledgeable. Great service.

  • Review 38 (2024-04-29 - Rating: 5)

    The customer service helped me to my satisfaction

  • Review 39 (2018-07-05 - Rating: 5)

    Excellent service, employees are very professional and knowledgeable. Cool Police Officer there

  • Review 40 (2022-11-22 - Rating: 5)

    The girls at Atascocita are amazing love coming here they are the best

  • Review 41 (2021-12-29 - Rating: 5)

    I love this credit union one of the best I ever had

  • Review 42 (2022-11-29 - Rating: 5)

    The ladies are great! Great service!

  • Review 43 (2019-10-31 - Rating: 5)

    I love this branch. They are awesome.

  • Review 44 (2022-05-04 - Rating: 5)

    Love this place & the knowledgeable employees!

  • Review 45 (2019-02-08 - Rating: 5)

    Very friendly

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