Credit Union of Texas

Located in Houston, Texas

Address: 6911 N MacArthur Blvd, Irving, TX 75063, United States

Phone: +1 214-818-3231

Rating: 3.5

Services

Drive-through
Wheelchair-accessible car park
Wheelchair-accessible entrance
Cash advance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-07-15 - Rating: 4)
I made a stop at CUTX in Irving. This location is very convenient with plenty of waiting area. The greeting staff was helpful and very polite. Karina Morales assisted me with my banking needs. She was kind and informative. Unfortunately my service request went unanswered. Nothing against any particular employee but here lately I’ve been told a couple times due to policy changes they couldn’t assist me.I received a phone call from Victor the Irving branch manager , he was professional and concerned with my banking experience . He connected with a loan manager who was able to better assist me . Thank you .

Review 2 (2025-01-03 - Rating: 5)
Smallest CUTX branch Ive seen. The teller services are just right there in front of the door, not much waiting. Theres a nice waiting area on the left anyway, but it looked like people were just relaxing after work 😎. Friendly staff.

Review 3 (2024-07-03 - Rating: 5)
I love this location the people that theyre always have great customer service. I want to give a special shout out to Erika Brown for getting me a new debit card and also hooking me up with auto leasing. Her Bright Beautiful Smile and pleasant attitude is always great.

Review 4 (2022-08-24 - Rating: 5)
Debbie Goforth is so welcoming! She has such a chill attitude...I am grateful for her patience with me. Her way of explaining everything necessary without boggling the brain is a talent!! Thank you, Debbie, for opening my new account with me. I look forward to a good relationship with CUTX.

Review 5 (2024-07-03 - Rating: 5)
CUTX of Irving is a great branch to visit! All of the staff is super helpful and easy to work with. We especially love working with Erika Brown who is very knowledgable, can anticipate our needs, and ensures we have a great service experience.

Review 6 (2024-07-11 - Rating: 5)
Amanda B, Amanda N and Erika Brown were fantastic! The online support had me confused and anxious about my options for a withdrawal but all three of the branch reps named above helped me tremendously and got me taken care of. Can’t recommend their service enough!

Review 7 (2024-07-15 - Rating: 5)
I.bank with Credit Union of texas and Victor Morales is amazing. He gives out great customer service. And goes above and beyond to help you with anything. 100% recommended

Review 8 (2022-03-15 - Rating: 5)
The Credit Union of Texas is the best small town bank in Dallas. I’ve been a member for almost 60 years and when I’ve needed them they have been there—from a line of credit, to financing cars, or to deposit or cash a check—they are the best!I really like the service I’ve received at the Irving Branch. Karen and Olivia were very helpful when I needed to make a large withdrawal and then later to redeposit the money I’d withdrawn because I decided not to do the deal. They completed all the necessary paperwork promptly and I was soon on my way.Thanks!

Review 9 (2022-03-30 - Rating: 5)
I LOVE IT HERE! Ive had so many surprises at Napital One. My account was changed twice without me knowing. One day I had new routing numbers, another day I had a new debit card. I knew I had to get away from them but was hesitant. Since opening this account Ive been very happy. It also helps that the crew here is amazing. I especially enjoy driving up and seeing Ms. Karen on the monitor. This woman is the CUTX guru! She knows EVERYTHING and explains it all to you in the sweetest way! Thank you for making bank visits so enjoyable :)

Review 10 (2024-06-29 - Rating: 5)
Excellent service! Each person greeted me. They took care of my needs quickly then answered a question I had to resolve an issue in just a few minutes.

Review 11 (2022-04-15 - Rating: 5)
If you go into the Irving location. Make sure you work with Tee Davis setting up your new credit union membership. She was very knowledgeable about the Texas Credit Union products and services. She was also very polite and patient with me as I wanted know everything about my new bank!

Review 12 (2024-11-13 - Rating: 5)
ShaRenee Hall has A1 customer service and shes very professional. 👍👍👍

Review 13 (2022-11-29 - Rating: 5)
I havent been a member for too long, but I can say that I receive impeccable service EVERYTIME whether in person or on the phone. Most recently, Sierra and Jose assisted me by going above and beyond, and by providing stellar customer service. Highly recommend!

Review 14 (2022-03-18 - Rating: 5)
I have been a member of this credit union for years. The team at the Valley view location f4om the Manager down are the best at what they do and I believe it is because they genuinely love what they are doing. They show you respect and consideration rather you have $20 or $20 thousand in your account. I could say more but the amount of stars should indicate how I feel.

Review 15 (2021-06-22 - Rating: 5)
Lin was absolutely helpful today. I appreciate the personal attention I have received from her. The process from opening account or any of the multiple services that are offered. Some people complain about the hours but they are quick. I was in and out in under 5 minutes with no appointment. Not all visits will be that quick but the personal care and trust is there!.

Review 16 (2022-03-11 - Rating: 5)
Each visit to the Irving branch is a joy and learning experience in banking. My questions and concerns were taken care by Ms. Erika Brown, she was a delight to chat with and gave more than one option to my questions and concerns. Thank you.

Review 17 (2024-07-31 - Rating: 5)
Amanda took good care of me today, such great customer service skills!

Review 18 (2022-06-27 - Rating: 5)
Love my bank! They are always super sweet and helpful. They always know everything about the banking experience. 20+ years.Irving & Duncanville branches are my favorite!

Review 19 (2018-10-08 - Rating: 5)
Working with Mike Maddox and CUTX has been an extreme pleasure. When doing business, I find it very comforting when my interests are kept in mind. I felt in this experience that Mike was just as invested in this situation as I was. I have done business with CUTX over the past several years, and can assure you that when Im in need to handle a business situation, they will definitely get the first opportunity to help. I understand that a business is in business to make money. I have no problems paying, if my business gets handled in this manner. Thanks, Mike. I will look you up again.

Review 20 (2020-11-22 - Rating: 5)
I got the account so I could eventually get a loan. I didnt need it but its very easy to get one if you have had the account for at least a year and have not had any issues. I got denied at first but the second time around I got approved. Its a great way to build your credit. And it works.

Review 21 (2024-01-26 - Rating: 5)
The customer service here is absolutely outstanding. Distinctly better than any other bank Ive been to in Irving

Review 22 (2024-06-16 - Rating: 5)
The woman that helped me, Diane, was knowledgeable and made my experience at this location an easy one. Thank you!

Review 23 (2023-02-15 - Rating: 5)
Branch Manager Debbie help me when I was in a struggling situation and was very understanding and helpful. Got me the money I need. Would recommend seeing her!

Review 24 (2022-02-18 - Rating: 5)
I’ll never bank anywhere else again. Every branch I’ve been to has had very kind, personable staff that go out of their way to help with my banking needs. Thank you for everything!

Review 25 (2017-02-03 - Rating: 5)
Absolutely the best bank to work with - I came from Chase and they made the transition so easy :) Never had a problem and tell people all the time about this bank :)

Review 26 (2024-03-09 - Rating: 5)
Very nice people and very service Erika brown much respect for her she always help me

Review 27 (2019-06-09 - Rating: 5)
Melina is great and professional. It a pleasure to work with her. She goes above and beyond to make sure the client is happy. Thank you :)

Review 28 (2022-04-11 - Rating: 5)
I love this place called CUTX it was a very cool and great atmosphere to be .The workers are good especially ERIKA she very good at her job . Very helpful . God bless her .

Review 29 (2021-11-08 - Rating: 5)
One of the Best Experience Ever. Bianca L If 5stars was A Person it would be Her. This Lady Go Above and beyond. I’ll Refer Everybody to her.

Review 30 (2022-05-26 - Rating: 5)
Very nice bank. Erika was very helpful , she explained everything to me and was able to answer all of my questions! I highly recommend this location!

Review 31 (2023-04-19 - Rating: 5)
Does the ITM still work at this location? I know the branch is relocating but was wondering if the interactive ATM was still up and running?

Review 32 (2022-03-18 - Rating: 5)
Karen was by far one of the best tellers I have worked with. Thank you for assisting me today.

Review 33 (2023-10-27 - Rating: 5)
I can’t remember the ladies name in the front but she was so sweet thank u

Review 34 (2022-07-14 - Rating: 5)
Karina was so helpful very detailed and very informative I would recommend this Bank associate to any people needing accounts or help with bank information sincerely Gregary Bolden

Review 35 (2022-03-11 - Rating: 5)
The process of opening up an account was easy and simple; Karina was very professional and helpful

Review 36 (2024-11-26 - Rating: 5)
Great customer service

Review 37 (2019-08-02 - Rating: 4)
Been with them for 25 years. Other than website and login changes, I cant remember any other problems that I have had.