Credit Union of Texas

Located in Houston, Texas

Address: 6201 N Josey Ln #214, Lewisville, TX 75056, United States

Phone: +1 214-818-3231

Rating: 4.2

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2023-03-30 - Rating: 5)
Had a very positive experience here at this location. Martin and Gina were a great help even though I walked in a few minutes before closing time. Customer service is on point at this location! Would definitely recommend! 🫶🏼 💯

Review 2 (2024-11-04 - Rating: 4)
The greeter at the front door with the dog is excellent. He always acknowledges you when you come I. And asks if you would like coffee or water. Great customer service.

Review 3 (2023-12-02 - Rating: 5)
Dear Muhammad,I wanted to take a moment to express my sincere appreciation for your excellent assistance and your professionalism, attention, detail and positive attitude truly stood out. The experience was not only smooth but also enjoyable. Thank you for your outstanding service! Your positive attitude and exceptional service not only made our visit pleasant but also convinced us to open two accounts and went above and beyond to assist.Muhammad your professionalism and dedication are truly commendable. I highly recommend Muhammad for his excellent customer service I’m happily recommend him to others.Thanks to the CUTX team and especially to Muhammad Khan.Best regards,Maria Martinez

Review 4 (2024-06-06 - Rating: 5)
Gina is my go to person, and she’s amazing! She has helped me tremendously in many ways this last month in answering all of my questions and finding answers to an un resolved issue I’d been dealing with for some time.It’s always a bonus to work with knowledgeable professionals who love their job and is always eager to help! 💜

Review 5 (2024-05-02 - Rating: 5)
I came into the bank the other day to open an account and Trelon Sheffield assisted me with all my needs. This young man was very professional and well spoken. It was a pleasure to met you and you sir are going places.

Review 6 (2023-05-11 - Rating: 5)
I am writing this review in favour of Muskan Khowaja. She provided me a great customer service at the above location. Shes very professional and diligent. Makes lives easier.I highly recommend everyone to always refer to her concerning any queries or assistance required. More success to her!

Review 7 (2024-09-07 - Rating: 5)
3 yrs no problem with my accounts!I referred 2 friends and a family member!

Review 8 (2023-12-04 - Rating: 5)
Gina Joseph is a whole class act all by herself. Whenever I come to the credit union, she makes us, me and my husband feel like family. It’s always the best experience.

Review 9 (2024-06-11 - Rating: 5)
Gina Joseph was the red most helpful person I have had from CUTX and is a true asset to see you of Texas she helped me with a problem, but nobody else could and resolve. It was in five minutes.

Review 10 (2023-05-13 - Rating: 5)
Had a wonderful experience with service specially with Muskaan khowaja she is very helpful person. I always found smile on her face , she treated every customer with her best potential.

Review 11 (2023-05-12 - Rating: 5)
This branch is a bit smaller compared to others but the staff is very well trained and polite with all the customers. I had Muskaan Khuwaja helping me and she answered all my queries regarding the process happily. Would definitely recommend people to approach Muskaan for their banking needs!

Review 12 (2024-02-07 - Rating: 5)
I Had the best experience opening an account an becoming a new member with the help of Muhammad Khan at the Lewisville branch. His help an input was what I was looking for in a new bank. Thank you very much

Review 13 (2023-04-29 - Rating: 5)
The employees are super friendly. Muskaan was a great help! I was in such a rush when I got there and really needed to get my work done quickly.Thank you again for the quick help!

Review 14 (2022-03-18 - Rating: 5)
The Credit Union of Texas is phenomenal, especially The Colony location. I recently had my account compromised due to fraud and Gina Joseph helped my husband and I. She was fantastic. She kept me up to date with everything they were doing to help us until everything was done. She explained everything very well and the process was seamless. 10/10 highly recommend.

Review 15 (2024-06-03 - Rating: 5)
Mrs. Gina Joseph at Castle Hills location was the only individual to take her time and help me with an issue. I am very appreciative of all you do! Thank You.

Review 16 (2022-03-15 - Rating: 4)
Castle hills branch is one of my favorite. And the person who helps me a lot is Gina Joseph. She’s so wonderful, professional and very kind. She reply to my email so quick if I have questions. Gina is a good asset to CUTX. I am very pleased and grateful I’ve met such an excellent banker. Thumbs up Ms Gina! Keep up the good work!Blessings to you and your family!!

Review 17 (2023-04-28 - Rating: 5)
I absolutely love this place. Musk San Khowaja is amazing she is a big help every time I come to this location always smiling. She deserves a raise, more PTO something she is awesome.

Review 18 (2023-04-18 - Rating: 5)
Gina & Heather were FANTASTIC with helping me out of a disastrous experience at the dealership.Lessons learned = ALWAYS deal with my Credit Union first.Big thanks to both these ladies for their knowledge, experience, and willingness to help with my best interests in mind 💖

Review 19 (2023-11-27 - Rating: 5)
Lynda Ortiz listened then made sure the fraud case was created. Shecalled the numbers to make sure they were actal CUTX phone numbers. So very helpful and she gave me such peace of mind.

Review 20 (2023-05-12 - Rating: 5)
I had an amazing experience at this place, a lady with the name of Muskaan Khowaja helped me in a timely manner and was super efficient. She was super approachable and she fulfilled my customer needs.

Review 21 (2023-05-12 - Rating: 5)
Had a very positive experience here at this location. Muskaan was a great help even though I walked in a few minutes before closing time. Customer service is on point at this location! Would definitely recommend! 🫶🏼 💯

Review 22 (2022-03-18 - Rating: 5)
Pretty smooth experience overall. Im a fan of short waits and helpful professionals, both of which are the norm at this branch of the CU. Questions about my account were answered handily by the tellers up front, and the one time I required a manager, Amanda W was on hand and extremely amicable. Would recommend banking here

Review 23 (2023-04-20 - Rating: 5)
This branch is a small branch but they are mighty and they have great employees who work hard there to take care of their members. More members should come to this bank because this credit union goes above and beyond to help their members when theyre in binds.

Review 24 (2024-06-07 - Rating: 5)
I always have a pleasant experience whenever I come into the bank. Gina helped me today and was so professional and kind!

Review 25 (2023-05-12 - Rating: 5)
Credit Union of Texas is my go to branch, since i came to this area i had one close by, my go to person here is Muskan, she always go above and beyond to serve me best! Never changing banks ever! Thank you Muskan! Thank you credit Union.

Review 26 (2024-03-17 - Rating: 5)
Excellent credit union..I financed my first car here and I am very pleased with the rates, the process, and they went beyond anything I could have imagined to assist me in the process

Review 27 (2023-05-10 - Rating: 5)
Service is always great at this location. I’ve had a few issues and they were always resolved with the customer’s needs in mind and professionally. Muskaan takes care of me many times!

Review 28 (2023-05-12 - Rating: 5)
This is my go to branch, every single time i go there, I get best service from Muskaan, she is my super girl tookcare of me in timely manner! I will always come here for Muskaan!

Review 29 (2024-07-09 - Rating: 5)
I greatly appreciate Izzy, she helped me open a membership and account for me and was so professional and helpful! Thank you so much

Review 30 (2023-05-12 - Rating: 5)
Had an amazing experience at this branch! This was my first time at this location and Muskaan was very helpful. Yall have a great team there

Review 31 (2022-07-22 - Rating: 5)
Financed my new Mercedes through CUTX and my loan officer Steve assisted me through the process and made it easy and convenient!! Highly recommend Steve for your services! Coming back for my next car!!

Review 32 (2024-06-07 - Rating: 5)
Gina Joseph is absolutely amazing and always helps us out with everything and anything we need.

Review 33 (2023-12-06 - Rating: 5)
Always very welcoming & helpful. Been @ CUTX since 1977 when they were called Dallas Teachers Credit Union.

Review 34 (2020-01-16 - Rating: 5)
Jelica was very helpful in getting the problem with my card fixed fast. Everyone is so helpful at this branch. I feel like norm in cheers. They know my name every time I come in here!

Review 35 (2022-03-15 - Rating: 5)
I have been banking with CUTX for 1 year and I Love it! Gina Joseph helps me with my banking and is has exceptional customer service skills! Gina is the best!

Review 36 (2020-02-19 - Rating: 5)
I went into the Lewisville branch and was helped by Jelica Tribue. She was awesome. I opened a new account and she thoroughly explained everything to me. Also, my wife needed to get a new debit card. Ms. Tribue’s customer service was excellent. She made our transactions effortless. Thank you all for all of your help.

Review 37 (2023-05-10 - Rating: 5)
Had an amazing experience here with Muskan Khowaja, she was a lot of help! Definitely recommend.

Review 38 (2023-04-29 - Rating: 5)
Today I have been to the bank , someone with name Muskaan khowaja had helped me a lot . And she have explained me everything with complete patience .

Review 39 (2023-05-11 - Rating: 5)
Had a very good experience at this location thanks to Muskan Khowaja, she clearly understands the best ways to help customers out!

Review 40 (2023-05-03 - Rating: 5)
I had a wonderful experience today with Muskaan Khowaja at CUTX! It was easy, proficient and she was delightful!

Review 41 (2023-05-16 - Rating: 5)
Sami was a super helpful teller who was efficient and knew what he was talking about. Had a smooth and easy withdrawal with him.

Review 42 (2019-08-30 - Rating: 5)
Jelico Tribue one of the customer service representatives at the Castle Hills location was outstanding today! Jelico, was very knowledgeable and extremely helpful in resolving my concerns that she uncovered as she helped me with another customer service transaction. This young lady has a wonderful attitude, her customer service skills are superb! I can’t say enough great things about my experience at CUTX with Jelico Tribue today!!!

Review 43 (2023-05-10 - Rating: 5)
I was helped by muskaan and she took great care of me! Very easy and amazing experience. Recommend this bank!

Review 44 (2023-05-12 - Rating: 5)
Thank you Muskaan your services are immensely appreciated and very professional I will highly recommend my friends and family to bank with you with your great skills and customer service to be acknowledged! AB

Review 45 (2018-12-31 - Rating: 5)
Lisa is the best. She has helped our family in so many ways from setting up our accounts (including our kids) to personal loans, credit cards and auto refinance options. I cannot say enough good about Lisa and everyone at this branch.

Review 46 (2023-04-21 - Rating: 5)
The CUTX team is always very helpful. Muskaan Khowaja at the Castle Hills location is helpful and very knowledge!

Review 47 (2023-10-14 - Rating: 5)
The absolute nicest people at this branch, so helpful and kind. Not often you see this type of customer service anymore

Review 48 (2023-10-12 - Rating: 5)
CUTX is amazing. Been with them for the longest time. Friendly greet every single time I come in

Review 49 (2022-03-09 - Rating: 5)
Regardless of HIGH GAS PRICES, I will drive extra miles to Castle Hills for OURSTANDING Service. My Memeber Relationship Specialist, Gina Joseph, just knows how to provide exceptional care when it comes to banking.Gina was able to refinance my car lowering the interest rate. Applying for credit increase was easy. Gina was able to lower the APR % while I waited. You can put your trust in Gina Joseph to manage your financial portfoilo @ CUTX - Credit Union Of Texas, Castle Hills - Location.

Review 50 (2023-04-25 - Rating: 5)
Always a great help with whatever the issue is or just when depositing. MUSKOAN is super. Gina is wonderful.

Review 51 (2023-05-12 - Rating: 5)
Muskaan K was professional and excellent with her service. Will definitely come back again.

Review 52 (2023-05-11 - Rating: 5)
I came and met muskaan , She helped me so much , My problem was solved with in seconds , so happy with her services

Review 53 (2023-05-11 - Rating: 5)
Had a great experience with muskan khowaja, She took great care of me, highly recommded.

Review 54 (2023-05-11 - Rating: 5)
Muskaan is an amazing kind person, it always feels special to be at her place

Review 55 (2023-05-17 - Rating: 5)
The staff took care of my business very quickly and answered all of my questions. They were very friendly and professional.

Review 56 (2019-12-10 - Rating: 5)
I went into the Branch today and Jelica Tribue was the first to be able to successfully assist me and my husband in redeeming our CU of Texas Perks and I missed out on so many points because no other MRS was able to assist and to me that speaks volumes and such excellent customer assistance that is so needed in this day and time, also she so patient the company has a great asset in Jelica.

Review 57 (2024-06-07 - Rating: 5)
Muhammad Khan did a great job with helping me today.

Review 58 (2023-04-22 - Rating: 5)
Great experience with opening checking and savings accounts. Gina and Muskaan are very nice and helpful.

Review 59 (2022-03-10 - Rating: 5)
A big shout out to Gina Joseph! They’re always there to help me when I need it. She makes sure everything I always need is taken care of every time I visit this branch. Thank you, Gina!

Review 60 (2023-05-11 - Rating: 5)
Had a very wonderful experience with Muskan Khowaji, she was very insightful!!

Review 61 (2023-05-12 - Rating: 5)
I want to say thank you to Muskaan. Her customer service was amazing!

Review 62 (2017-08-23 - Rating: 5)
Worked with Lisa, she was great. Credit unions offer so much more than big banks. Wished I would have switched sooner.

Review 63 (2023-04-29 - Rating: 5)
Muskaan khoowaja communicated very well with me . Mad my work easy.

Review 64 (2023-10-17 - Rating: 5)
The Castle Hills Branch staff is great and Gina in particular was super helpful.

Review 65 (2023-04-19 - Rating: 5)
Great customer service especially by Muskaan K. And all the people working there

Review 66 (2023-04-26 - Rating: 5)
Muskaan Khowaja was very professional and assisted me in a timely manner

Review 67 (2023-05-11 - Rating: 5)
I had the pleasure of working with Muskaan! Great customer service!

Review 68 (2021-05-21 - Rating: 5)
Great experience and easy to work with them and Christi Merritt is always there for you and answer all the questions you will have, I will recommend go there.

Review 69 (2023-04-21 - Rating: 5)
Great customer service! Muskaam was very efficient and helpful!

Review 70 (2023-10-12 - Rating: 5)
So nice to be treated like family everytime we come to the bank!!

Review 71 (2023-05-11 - Rating: 5)
Had an amazing time! Lost my debit card and got it back in no time at all

Review 72 (2023-04-18 - Rating: 5)
Went to this branch teller muskaan helped me out and was very informative.

Review 73 (2022-03-04 - Rating: 5)
Best credit union ever! Love coming here, team is very helpful.

Review 74 (2023-05-11 - Rating: 5)
Muskaan is the best. I recommend her service!

Review 75 (2023-11-21 - Rating: 5)
Friendly people. They gave great and fast service.

Review 76 (2023-04-21 - Rating: 5)
I appreciate the efficiency and courtesy of Martin Nguyen at the Castle Hills branch.

Review 77 (2023-05-11 - Rating: 5)
My favorite place to go. Everyone here has such a positive vibe.

Review 78 (2022-03-24 - Rating: 5)
Kyla provided great customer service at the castle hills location

Review 79 (2022-12-18 - Rating: 5)
Fast and friendly customer service. Conveniently located... location is clean.

Review 80 (2023-05-13 - Rating: 5)
Muskaan khowaja services is very brilliant

Review 81 (2023-04-24 - Rating: 5)
Muskaan was great at customer service!

Review 82 (2023-08-08 - Rating: 5)
If all banks worked like this, it would be great.

Review 83 (2023-10-20 - Rating: 5)
Fast service, excellent customer reception.

Review 84 (2023-12-08 - Rating: 5)
Love the service very cordial thanks

Review 85 (2023-05-08 - Rating: 5)
Quick and easy transaction! Friendly staff!

Review 86 (2023-04-20 - Rating: 5)
Just great, helpful, pleasant folks!

Review 87 (2023-04-24 - Rating: 5)
I always get excellent service

Review 88 (2022-03-23 - Rating: 5)
Management and team are always helpful and nice.

Review 89 (2023-05-12 - Rating: 5)
Muskaan was very helpful!

Review 90 (2023-11-27 - Rating: 5)
Great customer service!

Review 91 (2022-03-19 - Rating: 5)
Good service everytime I go.

Review 92 (2023-05-12 - Rating: 5)
Amazing service by muskaan!

Review 93 (2023-04-18 - Rating: 5)
Great service thank you

Review 94 (2023-05-12 - Rating: 5)
Muskan is great.

Review 95 (2023-12-14 - Rating: 5)
Very professional and kind

Review 96 (2023-09-23 - Rating: 4)
Good Service!

Review 97 (2023-04-19 - Rating: 5)
Thank you Gina

Review 98 (2019-08-20 - Rating: 5)
This is a great branch!

Review 99 (2023-04-27 - Rating: 5)
Great bank

Review 100 (2019-09-12 - Rating: 4)
Good place to bank

Review 101 (2024-06-14 - Rating: 5)
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