Credit Union of Texas

Located in Houston, Texas

Address: 1020 Gross Rd, Mesquite, TX 75149, United States

Phone: +1 214-818-3231

Rating: 3.9

Services

Drive-through
Wheelchair-accessible car park
Wheelchair-accessible entrance
Cash advance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-10-24 - Rating: 5)
Just went another location to cash same check. With oth and problems with out giving them my social security number. They didnt even ask for it. Mesquite location gets 5 stars . ROCKWALL LOCATION is definitely destroying profit and there reputation for there share holders. Great job Mesquite location.

Review 2 (2024-08-19 - Rating: 5)
Banker Lorena. Has excellent communication and customer service skills.Very knowledgeable helpful and kind. She went the extra mile to Help set up my mobile banking and Zelle. Great Job. !!! Also Teller David has excellent customer skills helpful friendly and caring. Job well done David . Please recognize them for a outstanding job.

Review 3 (2024-10-21 - Rating: 5)
After a short wait on a busy weekday afternoon the customer relationship specialist helped me and was understanding of my needs.

Review 4 (2025-02-25 - Rating: 5)
Great customer service always! Very helpful 🙂

Review 5 (2024-07-27 - Rating: 5)
I love this credit union, I have always received great service and fast and friendly assistance here. I highly recommend Credit Union of Texas. I have gotten great loans and have been a member for only a while.

Review 6 (2024-06-22 - Rating: 5)
Lorena was amazing and addressed all my concerns. She connected me with Sam, a loan officer, who was great too. I am very happy that I joined CUTX, April 2016. They have had my back. Not all banks, do. Thank you CUTX for being here for me. Very satisfied member, Mary Vaughns

Review 7 (2023-04-14 - Rating: 5)
Excellent service I’ve being a member since 2006 I love the way the credi union works with all its customers At the Mesquute location Elizabeth Guzman is always willing to help and her people skills are amazing thank you 🙏

Review 8 (2024-06-07 - Rating: 5)
CU of Texas has been my credit union since it was Teachers credit union. I will continue to use them because it seems they are always out to help the little people and not them selves. Today I had the pleasure of being helped by Celeste R. She was very courteous and helpful. Thanks CUofTX!!!

Review 9 (2024-05-29 - Rating: 5)
Having any trouble with your bank is always a head ache and the staff definitely makes a difference on your experience. In specific Estephany Z, definitely made me feel like my issue was her top priority to resolve.

Review 10 (2024-06-04 - Rating: 5)
Mrs. Lorena and Mrs. Mikaela are very helpful and down to business . They always help me to do my banking business any time I come in CUTX.They follows the CUTX expectation as far as I am concern.Thanks

Review 11 (2024-06-07 - Rating: 5)
Recently visited this branch and I couldnt be more satisfied with my experience, it was very quick and easy. The staff is great, especially Yaquelin who stands out for her excellent service.

Review 12 (2024-05-24 - Rating: 5)
Its always good to see a smiling 😃 face on a hot day. THANK YOU cutx for having Mikalya on your team, shes very friendly with a beautiful smile. Keep up the good work Mikayla your smile makes a difference.

Review 13 (2024-05-24 - Rating: 5)
Makayla was gud and fast and friendly. Smile and ask how I was doing. Ive been with cutx for 15 yrs. And the tellers has always been nice

Review 14 (2023-09-14 - Rating: 5)
Great welcoming environment. Elizabeth warmly directed us to our member specialist Robert. Robert patiently explained the benefits with forming a relationship with Credit Union of Texas. Luke was very helpful with providing information about mortgage services provided.

Review 15 (2023-04-18 - Rating: 5)
Mikayla was so pleasant and helpful! She greeted me with a smile, asked how I wanted my withdrawal, and asked if she could help with anything else! Great customer service for our Credit Union !!!!!

Review 16 (2024-06-11 - Rating: 5)
Lorena was so helpful. She not only assisted me, but was able to help my mom with a different concern as well. Thank you!

Review 17 (2024-06-04 - Rating: 5)
Mikayla was awesome helping us today. Very professional, incredibly helpful, and made our quick visit very productive.

Review 18 (2024-06-25 - Rating: 5)
Best staff and customer service ever! Monica was awesome and very patient, very informative and professional! Monica helped me resolve my issue!

Review 19 (2023-01-26 - Rating: 5)
Robert was such an amazing help! I went in to discuss a few problems I was having with my card and he gave me multiple options on how to prevent fraudulent activity. Very informative with a great attitude! I would recommend going to him anytime you have any questions or problems.

Review 20 (2024-05-26 - Rating: 5)
I recently visited the Cutx location in Mesquite. I was very pleased with the customer service, Estefhanie was so helpful and friendly I felt very welcomed.

Review 21 (2022-03-12 - Rating: 5)
I have had this bank before I was even old enough to have my own account but I have always had great customer service. I recommend this bank to everyone I know. I had an extra great experience with Mitchel today. He was very personable and helpful and I will be reaching out to him for any future help I need.

Review 22 (2023-04-27 - Rating: 5)
The customer service provided by Ms.Elizabeth was outstanding and genuine . Thank you for making me feel welcomed and valued as a customer. Definitely will be doing further business with you and your team.

Review 23 (2023-08-19 - Rating: 5)
Always a smooth experience when I come in and everybody is welcoming! Elizabeth is always making sure everything gets done correctly and is always helping other customers as well.

Review 24 (2023-04-27 - Rating: 5)
Outstanding service and personality. Elizabeth Guzman is very personable and very patient with customer service, she is very genuine and skilled at her position. definitely recommend my friends and family to this location

Review 25 (2022-03-14 - Rating: 5)
Service was fast and friendly. Koehler VanLandingham, was the quickest to greet me with a smile and excellent service. Took care of my needs very quickly and was very knowledgeable. Had a few encounters before her at the branch with I think Andre, and he was very unprofessional and quick to dismiss me. Im glad CUTX is finally stepping it up. Thanks Koehler!!!

Review 26 (2022-08-12 - Rating: 5)
Julissa Vargas was an absolute gem. Super friendly , excellent customer service and took care of everything in minutes with zero hassle!! Keep up the great job 👏 she definitely my go to girl for banking needs

Review 27 (2023-04-18 - Rating: 5)
Natalie was very kind, friendly, and patient in attending me and in explaining the process for a check deposit. Made going to the bank not so intimidating. She was very quick to help me in what I needed which I very much appreciated.

Review 28 (2023-04-20 - Rating: 5)
This was the 1st time in a long time that I was 100% satisfied after visiting CUTX! MIKAYLA was absolutely fantastic! She handled everything I needed, was very personable, and trained her colleague! I was impressed! Way to go Mikayla!

Review 29 (2016-07-15 - Rating: 5)
I have been banking here for about two years, and have never found such a rude person that attended my business one day.Lady (cant remember her name) has the office on the right hand side, as you enter, was yelling at me, and was so loud, that everybody in the bank at that time knew about my transactions and overcharged fees.This Credit Union employee told me that she banks and used to work at Mesquite Credit Union, I still dont understand why she still works there.My complaint was that too many charges were in my account, and that caused me to be overdrawn by $250.she offered to clear two charges, and then threaten to charge me more if I did not followed her instructions, her voice was so loud that I had to close the door, and walked out. Ridiculous and unbelievable from an employee that suppose to be in customer service.Dont bank here, all my business accounts also my wifes are at another bank, I will transfer all my money to a new account as soon as I can.All of this was about a yer go, since then, I have received the best customer service, and was offered a credit line, The person who gave so horrible service, has not been seen since. Great bank! will definitely recommend.Raul E. GarciaMesquite TX 75150

Review 30 (2022-12-20 - Rating: 5)
Never have I ever had a bad experience at CUoTX. Friendly tellers and employees, helpful, polite and considerate. I cannot emphasize enough how great a banking institution this location is!!!

Review 31 (2024-06-03 - Rating: 5)
Mikayla was a very nice person and shared additional information of raising credit score. Thank you.

Review 32 (2023-05-30 - Rating: 5)
My experience today was Outstanding! From Great customer service at the entrance door to be helped quickly, professional and with heartfelt care in the Member service area by Mr. Robert.

Review 33 (2023-01-27 - Rating: 5)
I would like to take the time to send a shout out to Robert Guster. Robert demonstrated great customer service in resolving my account concerns. I recommend requesting Robert to assist with your banking needs!

Review 34 (2022-03-24 - Rating: 5)
Mitchel CastañedaHe was amazing ! Great help, I came in worried about a situation in my situation , but was fixed … yayy Maria nice lady at the teller booth was soooooo helpful !!! The customer service is amazing . And they always have a answer to my questions ….

Review 35 (2019-02-08 - Rating: 5)
Went in for a personal loan and I got to work with Qui. She was the sweetest and just a pleasure to work with! I was blessed to have someone who understood my needs and executed everything perfectly! Thank you Credit Union of Texas for giving me a chance! Would absolutely recommend and do business again! Sending Hubby to open a checking account!

Review 36 (2024-06-07 - Rating: 5)
I came in to the mesquite location and deposit a check today and the associate estefhanie zavaleta was more than helpful

Review 37 (2017-10-12 - Rating: 5)
Banked here for well over a decade. Staff have been kind, attentive and extremely helpful. Why would I take my money anywhere else when I get this kind of Customer service all the time? Credit unions are the best bet for banking services. These other big banks will only use you.

Review 38 (2024-06-07 - Rating: 5)
I came in the Mesquite location and was very pleased with all the associates especially Estefhanie Zabaleta

Review 39 (2022-02-18 - Rating: 5)
Id like to thank Koehler Vanlandingham for her cheerful assistance.I visited my local Credit Union of Texas branch in Mesquite for the purpose of obtaining a Cashiers Check. This request for a cashiers check was a tad bit different than any of my prior withdraws. This time I needed a bit of help with verifying that my computation was correct. For I wanted to add a daily compound interest rate i at 21% APR - for a period just n 30 days. Its been several years since Ive had to calculate financial numbers (NPV, PPV, IRR, etc.,) and I knew I was a bit rusty. Not worries. Koehler Vanlandingham came to my rescue. She and one of her managers, Mitchel, popped the number right up for me. I made a quick mental scan. I was in agreement to their final number (they had a much higher level of accuracy than what I was mentally able to calculate).Now for the sad part. Id left my place from the front of the teller line in order to track down the answer to my interest rate add-on as it was already past close. So when I went back to the teller line, Koehler (just minding her bosss instruction), had already passed her till in to be closed. Ugg. . . I thought. But not to worry. Although technically I was late in returning to my place in the tellers line, and yes it was past closing time, they realized my blight and opened their till just for me. Wow!! I barely made it. But, they made it right by me and I was able to complete the transaction I had originally entered the bank for. Good things do happen to those that sometimes least deserve it! I left a very happy customer that day.Thank you Koehler!!

Review 40 (2016-06-23 - Rating: 5)
Great bank! I got approved instantly with a very very low interest rate. I was surprised I was able to refinance my vehicle since I am so young with out the need of my parents!! Not only that, but they approved me for another loan..YES YOU GUYS. I told them on the phone I loved them! ! Seriously, If you ever need a loan come here. They will give you a better interest rate than the loaners the dealerships have. Credit Union of Texas will continue to receive my business, Analy

Review 41 (2023-04-18 - Rating: 5)
Amazing experience here at the Credit Union of Texas, Mesquite Branch as always! Natalie, the teller, was super informative and provided me with excellent service and options .

Review 42 (2024-05-26 - Rating: 5)
Estefhanie was very helpful and answered all my questions kindly! It was great talking to her

Review 43 (2024-06-11 - Rating: 5)
Mikayla took care of us, nice and professional really appreciated her service

Review 44 (2022-06-28 - Rating: 5)
Mitchel helped my Nephew open a checking and savings account and explained all the responsibilities as well as the benefits of having a Credit Union of Texas acct. Thanks Mitchel for your time and assistance. Always a pleasure.

Review 45 (2022-03-15 - Rating: 5)
Lord I thank you 🙏 for sending me to Mrs. Koehler Vanlandingham. She is the sweetest person. She help me out this morning. I 😭 in her office like a baby. Because she help me n a way that no one expected. Thank you Jesus. Lord bless Mrs. Koehler n your on way.

Review 46 (2022-01-03 - Rating: 5)
Been coming to this location in mesquite for years my customer service experience has been amazing never had a problem Im Greeted greeted at the front door going and coming by the African American gentleman is always professional and nice he Polite make sure everyone has water to drink when walking out the door he make sure the building is clean fir the customer

Review 47 (2023-04-26 - Rating: 5)
Mikayla was so helpful and kind. She provided a great experience for me at Credit Union of Texas

Review 48 (2023-04-15 - Rating: 5)
Carmen is a great person. Wonderful personality. Very knowledgeable and was able to answer all questions. Great people person.

Review 49 (2023-04-28 - Rating: 5)
Mikayla has Great customer service, every time I come in she’s fast and accurate with my transactions

Review 50 (2023-04-20 - Rating: 5)
I went to the Mesquite branch and was helped by Mikayla. She was helpful, thorough, and cheerful. Great experience!

Review 51 (2024-06-07 - Rating: 5)
I came in the Mesquite location today and Estefhanie Z was super helpful

Review 52 (2022-03-17 - Rating: 5)
Julissa Vargas helped me so much with my account. I am super grateful for her and she got a lot done!! I appreciate everything. Thank you!!

Review 53 (2023-04-14 - Rating: 5)
We used this bank for years. Our car loans were all through this bank, and they always did an excellent job. If you are looking for a bank, look no further!

Review 54 (2022-03-31 - Rating: 5)
Elizabeth is awesome and diligent in her service to customers. I suggest Credit Union of Texas to encourage people like her more.

Review 55 (2023-02-07 - Rating: 5)
Ive been with this Bank since 1998, its a good bank , good people to deal with, always willing to help. I give it five stars 👍👍👍👍👍

Review 56 (2024-06-07 - Rating: 5)
I visited the the mesquite location today and ESTEFHANIE was more than helpful

Review 57 (2022-03-12 - Rating: 5)
Always a Great experience when I come in everyone is nice and respectful. Always quick service. I appreciate your help Andre Hicks

Review 58 (2022-03-19 - Rating: 5)
Elizabeth was very detailed and assisted me with all my needs.She was very polite and not in a hurry to finish with me.

Review 59 (2024-06-07 - Rating: 5)
I came in the mesquiteEstefhanie was more than helpful

Review 60 (2023-04-18 - Rating: 5)
Mikayla and Robert where a big help in the mesquite location. Answered all of our questions and where very patient.

Review 61 (2023-04-20 - Rating: 5)
Mikayla and Bethany are so wonderful and always help me with my tasks

Review 62 (2023-04-21 - Rating: 5)
Mikayla was such a delight with her kindness and positive attitude !

Review 63 (2022-03-12 - Rating: 5)
Andre Hicks great personality 👏Enjoyed his style of customer service.

Review 64 (2024-06-11 - Rating: 5)
Mikayla was friendly and very helpful.

Review 65 (2023-04-14 - Rating: 5)
Best service ever! Carmen was so helpful and delightful to work with.

Review 66 (2021-06-05 - Rating: 5)
Never a issue always friendly an as you walk in the gentleman at the door greets you with awesome customer service. Always on point

Review 67 (2019-10-02 - Rating: 5)
Always there when i need them. I love their online banking! Very user friendly!

Review 68 (2022-03-25 - Rating: 5)
Maria was great! Very helpful and so nice. Tylor was also very nice and helpful.

Review 69 (2023-04-17 - Rating: 5)
Bethany was very helpful! She was friendly.

Review 70 (2024-06-07 - Rating: 5)
Estefhanie was super kind with My transaction

Review 71 (2024-06-07 - Rating: 5)
Estefhanie was more than helpful today

Review 72 (2019-02-12 - Rating: 5)
The people are so nice they make every vist wonderful always get in and out real fast

Review 73 (2024-06-07 - Rating: 5)
Estefhanie Z did really good

Review 74 (2023-04-20 - Rating: 5)
Diana was a model help at your Mesquite Gross Rd location.

Review 75 (2022-03-20 - Rating: 5)
Tirrani d was very friendly and provided excellent customer service

Review 76 (2024-06-07 - Rating: 5)
Mikayla was very helpful.

Review 77 (2023-06-11 - Rating: 5)
Appreciate Robert Guster for clarity and smooth process. Thank you!!

Review 78 (2022-06-25 - Rating: 5)
I love banking with the credit union of texas!! Best ever‼️

Review 79 (2017-06-14 - Rating: 5)
I will never bank anywhere else. I actually look forward to coming here when I need to. Thanks Sherry H!!!!

Review 80 (2022-03-17 - Rating: 5)
Great location, Julissa is always very helpful and attentive

Review 81 (2019-10-23 - Rating: 5)
Friendly professional service, nice atmosphere, clean, and great location.

Review 82 (2023-04-17 - Rating: 5)
Very good teller mikayla was very helpful !

Review 83 (2023-09-28 - Rating: 5)
Very nun friendly service

Review 84 (2024-06-07 - Rating: 5)
Excellence service from Mikaela

Review 85 (2023-04-22 - Rating: 5)
I love to bank with the credit union of Texas.

Review 86 (2022-11-01 - Rating: 5)
Ciera from members services outstanding customer service

Review 87 (2023-04-18 - Rating: 5)
Milkayla she is so good

Review 88 (2023-04-19 - Rating: 5)
AllyGood customer service

Review 89 (2022-03-22 - Rating: 5)
She was a very nice lady

Review 90 (2019-06-25 - Rating: 5)
They win get you in and out. And they are friendly people.

Review 91 (2018-08-25 - Rating: 5)
Always have been helpful and cooperative

Review 92 (2022-04-26 - Rating: 5)
Everyone is friendly, knowledgeable, and helpful

Review 93 (2024-05-28 - Rating: 5)
This is the best location!!

Review 94 (2019-11-22 - Rating: 5)
Awesome experience staff always

Review 95 (2024-05-24 - Rating: 5)
Friendly and helpful

Review 96 (2024-06-07 - Rating: 5)
Very helpful

Review 97 (2018-08-02 - Rating: 5)
They always are kind people

Review 98 (2016-05-27 - Rating: 5)
Fantastic service and support.

Review 99 (2016-08-27 - Rating: 5)
Great hours for a Saturday

Review 100 (2023-10-20 - Rating: 5)
Good

Review 101 (2023-04-17 - Rating: 5)
Ally was great

Review 102 (2023-04-18 - Rating: 5)
Mikayla

Review 103 (2022-11-19 - Rating: 5)
Great service

Review 104 (2016-11-22 - Rating: 5)
Excellent. Service

Review 105 (2023-06-08 - Rating: 5)
Experienced

Review 106 (2016-06-04 - Rating: 5)
Customer service

Review 107 (2018-02-09 - Rating: 5)
Great service!

Review 108 (2024-06-20 - Rating: 5)
Excellent service from Crystale Mota, very kind, attentive and with excellent education. Excellent recommendation 10/10

Review 109 (2023-04-19 - Rating: 5)
Bethany was very kind to me and helped me a lot to clarify some doubts that I had, thank you....

Review 110 (2019-04-20 - Rating: 5)
For good customer service, they even worry about the time and are kind enough to share a snack of water and a light snack like cookies of different varieties.