Credit Union of Texas

Photo of Credit Union of Texas

Located in Houston, Texas

Address: 4770 Eldorado Pkwy #300, Frisco, TX 75034, United States

Phone: +1 214-818-3231

Rating: 4.6

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage lender
  • ATM
  • Bank
  • Business banking service
  • Car finance and loan company
  • Financial institution
  • Loan agency
  • Credit union
  • Savings bank

Photos

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Comments

  • Review 1 (2024-12-29 - Rating: 5)

    Heeral at Credit Union of Texas provided proactive, cordial, and profitable customer service for us recently. She was friendly, time-conscious, and gave us new insights which have further strengthened our relationship with CU of Texas. We really appreciate the service Heeral has provided.

  • Review 2 (2024-10-18 - Rating: 5)

    A good banker is someone who listens to your needs and creates a tailored plan to meet them. Ms. Heeral Dave is most certainly Exceptional in prioritizing the needs of her client members. I/We are always greeted with the sweetest smile, compassion for others, professional and extra supportive in every way possible. She is a trusted advisor who can help you with a variety of needs, both personal and business! Banking with CUTX is not only a great financial institution but a family of experienced staff that make our visits all worth it. Thanks for showing up Ms. Heeral Dave, CUTX is Blessed to have a gem like you 💎

  • Review 3 (2025-01-14 - Rating: 5)

    I had a great customer service right from the reception and in particular the banker that helped me, Ms. Heeral Dave was wonderful, patiently went through all the options with me and gave solid advice.

  • Review 4 (2024-11-22 - Rating: 5)

    Iexcellent experience with outstanding bankers and top-notch service. Before my overseas vacation, I encountered some issues with my account, but they took great care of me and resolved everything quickly.

  • Review 5 (2024-11-01 - Rating: 5)

    Staff is all super friendly and easy to work with. Heeral is extremely knowledgeable and made applying for an auto loan a smooth process. Highly recommend!

  • Review 6 (2024-09-12 - Rating: 5)

    Very clean & friendly location. Always welcomed with a smile from the whole staff. Kiana typically helps me out and keeps me up to date with new programs or services offered, she is also very sweet and mindful.

  • Review 7 (2025-02-28 - Rating: 5)

    Amanda was great! She provided high quality service efficiently and with a smile!

  • Review 8 (2024-11-06 - Rating: 5)

    Nathan was extremely helpful! He was able to get my problem resolved in less than 5 mins & was able to provide me with printed resources as well for things that concerned me with my account.You Rock Nathan!

  • Review 9 (2024-08-08 - Rating: 5)

    I recently called the Credit Union of Texas located in Frisco, Tx and had the pleasure of working with Heeral David. Heeral was incredibly helpful, knowledgeable, and professional throughout our interaction. What stood out most was Heerals genuine care and desire to ensure I had the best possible experience. She went above and beyond to address all of my questions and concerns, and I left feeling confident and satisfied with the service I received. I highly recommend working with Heeral David at the Credit Union of Texas. Her expertise, friendliness, and dedication to her customers make her an asset to the organization. I am grateful for the exceptional service she provided, and I will definitely be returning for any future financial needs.

  • Review 10 (2024-05-10 - Rating: 5)

    Heeral Dave is an excellent help. I came in to do a refinance for my car, I’m a first time car buyer and the process of getting my car refinanced was quick and easy. I felt acknowledged and listened to, and very educated as a young car buyer. Super excited to be working with them in the future and would highly recommend to anyone refinancing or opening an account here!!

  • Review 11 (2024-12-12 - Rating: 5)

    Nathan was incredibly patient and very helpful in the Eldorado Branch today. White-Glove service doesn’t get any better

  • Review 12 (2024-08-09 - Rating: 5)

    Heeral is a great person with good customer relation skills and very knowledgeable about the business process. She is always welcoming and pleasant.

  • Review 13 (2023-11-08 - Rating: 5)

    Credit union of Texas has always shown itself to be a great financial institution. I’ve been a member for many years and have visited different locations, but since moving to Frisco, I frequent the Frisco location often. The service is always great, but I have to say that Daniel’s service is outstanding. When I mentioned that I was looking to buy a car a couple of months ago, he immediately provided information about who to contact about auto loans, as well as, their Fair Lease Dept. Two weeks later, my car was as delivered to my front door. Today, I had difficulty accessing the ATM machine and he personally assisted me as much as could, then provided the contact number of who could help further. One hour later, my card is working just fine. We tend to complain a lot but never compliment, so I wanted to take time out to say thanks Daniel, at CUOT in Frisco, for your outstanding service. Continue to show kindness. It goes a long ways and is very noticeable.

  • Review 14 (2024-06-19 - Rating: 5)

    Absolutely five stars! Heeral was incredibly sweet and helpful, answering all my questions with patience and clarity. Her exceptional customer service made my experience seamless and enjoyable. Highly recommend!

  • Review 15 (2024-02-23 - Rating: 5)

    Heeral is exceptional. She helped me open my account with zero hassles. Explained everything perfectly and also connected me to people that will help me with buying my house. I’ll recommend her to anyone who wants to bank with credit union of Texas.

  • Review 16 (2024-07-16 - Rating: 5)

    I would like to post honest review on my visit of CUTX in Frisco. I met Heeral and ask her questions regarding car refinance. Heeral is extremely knowledgeable and patient. She was able to provide a good suggestions and helped with the request for apr estimate. I would suggest her to anyone who are looking for mortgage or refinance.

  • Review 17 (2024-10-18 - Rating: 5)

    Really got impressed by the customer services and care they have for their client!Nathan is awesome!!!Thank you Nathan

  • Review 18 (2024-11-12 - Rating: 5)

    Daniel is excellent in customer service…Thank you for such a people servicing person with an excellent attitude.

  • Review 19 (2024-02-23 - Rating: 5)

    I had a wonderful experience with Heeral Dave. Her extensive knowledge in the industry helped us fulfil our loan needs. Her professionalism and attention to detail made the entire process smooth and stress-free. I highly recommend Heeral Dave for anyone seeking outstanding service in the banking industry. Thanks again, Heeral, for everything. You are truly appreciated 🙏🏻

  • Review 20 (2024-02-10 - Rating: 5)

    Every time I’ve visited the Credit Union, I’ve been served by Kailyn. I find her to be exceptionally professional yet personal. Her smile is infectious, and she always makes certain to alert me about various products that are being offered. She deserves special recognition for her outstanding customer service. Kudos Kailyn!!!

  • Review 21 (2024-03-25 - Rating: 5)

    Zaid was a wonderful as I opened my checking and savings accounts.He explained everything to me and answered my questions. Awesome customer service and banker.Great jobKeep up the amazing work you providing me.Mollie Davis

  • Review 22 (2025-01-22 - Rating: 5)

    Amanda was incredibly helpful and friendly in both English & Espanol.

  • Review 23 (2024-08-17 - Rating: 5)

    Good experience with Nathan! He helped me set up online access to my account! Very polite and helpful!

  • Review 24 (2024-06-16 - Rating: 5)

    Kaitlyn and the team was such a big help in getting money wired for me ASAP, along with answering all my questions correctly! I appreciate the Frisco CUTX branch and can’t recommend them enough!

  • Review 25 (2024-03-12 - Rating: 5)

    Miss Heeral was very detailed and knowledgeable about her work. She is very kind and patient. She helped me with everything I needed. I will definitely refer her to any customer that needs help.

  • Review 26 (2024-06-11 - Rating: 5)

    Daniel Treviño did an amazing job helping me get an auto loan in his office. Very polite, fast, and caring employee. Thank you Daniel!

  • Review 27 (2024-06-18 - Rating: 5)

    Eduardo I opened a checking account recently some one lost my paperwork.Natham M made copies of my original paperwork made it right. Today June 18th my employer requested blank check start direct deposit...Natham M printed checks for me stamped void on check... I was able to start my direct deposit with my employer...thank you Nathan M keep up the good work......

  • Review 28 (2024-06-15 - Rating: 5)

    Had a good experience at CUTX. Kailyn did a great job in showing customer service and courtesy. She’s truly an example to follow.

  • Review 29 (2024-06-13 - Rating: 5)

    This branch was very clean and the staff was extremely helpful. Ms Bernal went above and beyond to make sure all my questions were answered and did not make me feel like a “number” as I felt at another bank.

  • Review 30 (2023-10-27 - Rating: 5)

    Heeral has been wonderful on each visit I’ve made to the Frisco branch. She’s cheerful, incredibly knowledgeable, gives advice that benefits the customers and is an overall delight to work with. She deserve a big raise !!! 😃😃😃

  • Review 31 (2023-12-22 - Rating: 5)

    My husband and I received courteous and professional service at CUTX when renewing a CD yesterday. Also, it was heartwarming to see teamwork when Heeral and Daniel helped a newer employee ensure our beneficiary designations were correct.

  • Review 32 (2023-12-21 - Rating: 5)

    Herral Dave gave excellent service!!! She helped with completing personal loan. I called several times and no one would ever call me back so I came into the branch and she helped beyond I expected!!!! She needs a raise!!!

  • Review 33 (2024-06-24 - Rating: 5)

    Heeral was incredibly helpful and patient in answering all my questions for getting a new car loan. I was left incredibly happy with the service provided!

  • Review 34 (2023-12-23 - Rating: 5)

    I am a senior in high school and have been meaning to open a checking account. I had an amazing experience opening my first time account with Heeral who made sure my experience was an easy and smooth process. I would definitely recommend my friends to open a student membership with CUTX and with Heeral!

  • Review 35 (2023-12-26 - Rating: 5)

    Shout out to Heeral Dave for being very easy to work with when it came to applying for an auto loan. Less than 15 minutes from start to approval. Better than dealing with dealership financing for sure!

  • Review 36 (2023-11-11 - Rating: 5)

    If youre looking to finance or refinance your auto loan, CUTX is the perfect place. Most importantly, Jasmine on Team Loan 11 is the person you wanna work with. Shes very knowledgeable, professional, patient, and super helpful.

  • Review 37 (2022-03-17 - Rating: 5)

    We were looking to finance a car for my daughter (her 1st car) Bryant F. went above and beyond to assist us in getting this accomplished at the Frisco location located by the Tollway & ElDorado. Great customer service! He kept us informed at all times, and follow up with us throughout the process. I ended up re-financing my car as well there. I was very impressed with their services and mainly because Bryant made the process very convenient for us. Thank you for making this a great experience!

  • Review 38 (2024-02-28 - Rating: 5)

    Heeral (Frisco Branch) was great, she helped me with my Auto Loan with Heather(LoanTeam16) as well, and also helped me file my business account!

  • Review 39 (2023-11-15 - Rating: 5)

    Heeral Dave professionalism and knowledge of banking industry has helped me start by nonprofit business. She is very thorough in her explanation, and I appreciate her help immensely

  • Review 40 (2023-10-07 - Rating: 5)

    I would like to thank Heeral Dave in the Frisco Texas location, off of El dorado. I came in, she asked what my needs were, made one phone, and I was taken care of. After so many rejections, the Credit Union of Texas has a member for life!!!!!!Heeral,Thank you so much!!!!!

  • Review 41 (2023-06-14 - Rating: 5)

    We really enjoy being members at CUTX. Frisco is our branch and the staff is very knowledgeable of our concerns and ALWAYS a pleasure to visit with them. Heeral, help us with the opening our business account many thanks to her.

  • Review 42 (2024-07-16 - Rating: 5)

    Daniel were excellent Customer Service Rep I really enjoyed this branch office They arealways so pleasant.

  • Review 43 (2023-01-07 - Rating: 5)

    Ms. Heeral and the staff here were a great help to us! Being new to the area, having a reliable credit union nearby means a lot, and the friendly service and simple process to open an account made it easy for us to regain access to our money. Thank you!

  • Review 44 (2024-06-07 - Rating: 5)

    Nathan M. Great employee for CUTX friendly, nice great worker for a great bank hard worker makes sure to get you everything you need and everything is to your liking he makes sure everything your confused about gets resolved and is clear and understandable

  • Review 45 (2023-06-12 - Rating: 5)

    Heeral was so accommodating and willing to help us get our LLC account open. With a kind smile she encouraged me to open a membership account as a teacher with the Plano ISD. My husband and I will be back to conclude on our business transaction on Saturday because my husband was not with me today. I give Heeral 5 Stars!!

  • Review 46 (2022-07-13 - Rating: 5)

    We set up our new checking account in less than 20 mins. Bryant Figueroa was helpful, efficient, and fantastic in getting everything done quickly and to our satisfaction. CUTX has all our banking business as of now! Thank you for the great experience.

  • Review 47 (2024-08-09 - Rating: 5)

    Heeral is an amazing person who understand and really care the customer ….i appreciate her wonderful service and customer friendly attitude…

  • Review 48 (2024-02-09 - Rating: 5)

    Great service, great woman. And very helpful with my loan. Got approved right away. Highly recommend this lady. Thank you Heeral 😁👍

  • Review 49 (2024-08-12 - Rating: 5)

    Thank you CUTX, KAILYN, you were awesome. Finally someone polite, professional and very respectful. CUTX is fortunate to have Ms. Kailyn working there.

  • Review 50 (2022-03-10 - Rating: 5)

    Very satisfied with the service and attention. Special thanks to Bryant Figueroa at Frisco Branch. He opened all the checking and savings account for me and my family. Plus he got he financing for both of are new vehicles. 200 % recommended.

  • Review 51 (2022-09-26 - Rating: 5)

    First want to say that everyone at the front desk was super helpful and sweet. Next, I want to namedrop Bryant Torres this morning for all of his help with my account. Thank you, Bryant, for your kindness and professionalism! Will return to this location in the future for sure!

  • Review 52 (2023-12-16 - Rating: 5)

    Heeral was excellent at setting up a CD certificate for me. She was very knowledgeable, informative, and efficient!

  • Review 53 (2024-05-23 - Rating: 5)

    Daniel @ the Frisco Branch is great.Handled multiple transactions kn a quick, friendly and professional manner

  • Review 54 (2024-06-11 - Rating: 5)

    Nathan M. was awesome in helping answering questions regarding new business account.. Recommend to stop by and see him.

  • Review 55 (2022-03-10 - Rating: 5)

    Always find the CUTX team is friendly and patient. Have been a member for a few years but Ana @ Frisco is most helpful and patient.We appreciate her and the team.

  • Review 56 (2023-10-07 - Rating: 5)

    Herrah was very helpful and made us feel we are in the right place to trust our retirement money.And because of her we plan on bring more money over too.

  • Review 57 (2022-09-14 - Rating: 5)

    Bryant got me in and out in a very timely and efficient manner, handling 3 different accounts for me. Very professional staff all around, looking forward to do more business here in the future

  • Review 58 (2024-06-28 - Rating: 5)

    Great service. Ms Heera was very helpfuland caring. We had a wonderful experiance.

  • Review 59 (2022-03-10 - Rating: 5)

    My banking experience was amazing I was educated on thing that was available for me by the best banker I have ever dealt with in my 45 years of living (Anastasiia Klein) aka Anna. Credit Union of texas has always been the best bank in texas but this time was over the top every one was very knowledgeable. And I cant wait until credit union of texas open the business division because I will be moving everything over 5 stars is not enough.

  • Review 60 (2024-05-31 - Rating: 5)

    Always pleasant, friendly, and professional! Great financial institution to do business with.

  • Review 61 (2024-06-13 - Rating: 5)

    Nathan at the frisco location was very helpful had excellent customer service as well as fast.

  • Review 62 (2024-07-03 - Rating: 5)

    Daniel at the Frisco branch went above and beyond to help me finish a transaction that was complicated and time sensitive.

  • Review 63 (2024-06-13 - Rating: 5)

    Friendly staff. Very professional. I received speedy service and I couldn’t get over how friendly and helpful everyone was.

  • Review 64 (2022-03-18 - Rating: 5)

    The branch in Frisco provide excellent customer service also very friendly. Bryant Figueroa went above and beyond to help me and guide me with my car loan

  • Review 65 (2024-06-08 - Rating: 5)

    Daniel has always been very helpful and curious every time I go to the bank.

  • Review 66 (2024-03-30 - Rating: 5)

    Kailyn in the Frisco branch was friendly and informative to my needs and concerns. Thank you Kailyn

  • Review 67 (2024-01-19 - Rating: 5)

    Heeral provided exceptional service for my banking needs. I definitely recommend.

  • Review 68 (2024-05-04 - Rating: 5)

    I very appreciate the help and professionalism 🙏 Thank you so much Heeral and Norma for your explanations to all my questions and helping to open account and application!

  • Review 69 (2024-06-23 - Rating: 5)

    Daniel was exception with assisting me and my son with opening accounts.

  • Review 70 (2023-05-04 - Rating: 5)

    Heeral Dave love her she’s so personable and kind and very attentive. Thank you so much for all of your hard work

  • Review 71 (2024-06-18 - Rating: 5)

    Nathan M did a great job! Super friendly!

  • Review 72 (2023-05-26 - Rating: 5)

    Heeral Dave was great. Will definitely see her when I come into the branch

  • Review 73 (2022-03-03 - Rating: 5)

    Great people, great bank. I like coming in here whenever I need help with anything.Definitely recommend Bryant Figueroa for your banking needs

  • Review 74 (2022-04-15 - Rating: 5)

    Ana is the best!! We have had the best banking experience we have ever had. Y’all have life customers now!

  • Review 75 (2022-03-10 - Rating: 5)

    Mr. Rodney was nice in helping assistme with my loan and offering other services. I definitely recommend him to others for help

  • Review 76 (2024-06-13 - Rating: 5)

    Nathan was extremely helpful! Highly recommend

  • Review 77 (2023-12-23 - Rating: 5)

    Customer service is fantasticHerald Dave was very informative.

  • Review 78 (2024-08-22 - Rating: 5)

    Great experience with Daniel at cu of texas

  • Review 79 (2022-06-20 - Rating: 5)

    Moved most of my financial affairs here last October. My banking officer Anastasiia is the best!

  • Review 80 (2023-09-09 - Rating: 5)

    Very Clear and Skilled commune understanding. Patient, Level headed, and friendly

  • Review 81 (2024-06-14 - Rating: 5)

    Friendly service right when I walked through the door.

  • Review 82 (2024-06-21 - Rating: 5)

    Nathan was very helpful and attentive as always

  • Review 83 (2024-04-02 - Rating: 5)

    Very quick and very fast and very supportive great service

  • Review 84 (2024-06-22 - Rating: 5)

    Nathan was articulate and very helpful

  • Review 85 (2024-06-04 - Rating: 5)

    It was fast and went nice and smooth!!

  • Review 86 (2024-06-11 - Rating: 5)

    Kailyn was pleasant and efficient.

  • Review 87 (2024-06-17 - Rating: 5)

    Thank you for the service Daniel, very kind

  • Review 88 (2023-12-12 - Rating: 5)

    One of the best banks to have a cold water.

  • Review 89 (2024-01-26 - Rating: 5)

    Heeral did a great job.

  • Review 90 (2023-05-16 - Rating: 5)

    Very Friendly Staff with High quality Service!

  • Review 91 (2024-01-24 - Rating: 5)

    Heera was amazing and helpful!

  • Review 92 (2024-01-27 - Rating: 4)

    Very helpful last time there

  • Review 93 (2024-06-07 - Rating: 5)

    Best service ever!

  • Review 94 (2022-08-17 - Rating: 5)

    Great customer service

  • Review 95 (2023-03-16 - Rating: 5)

    Caesar is the best

  • Review 96 (2025-02-28 - Rating: 5)

    Amanda is super nice. They offer great service

  • Review 97 (2024-05-31 - Rating: 5)

    Daniel, Trevino. He was very kind, he answered all my questions, I left his office very satisfied. Thanks Daniel

  • Review 98 (2024-06-30 - Rating: 5)

    Good afternoon, I am writing to inform you about your employee DANIEL....he is an excellent person and he takes care of and solves clients problems.

  • Review 99 (2024-06-25 - Rating: 5)

    Excellent service from Daniel. Very satisfied with the attention.

  • Review 100 (2023-04-20 - Rating: 5)

    5 stars are enough for us to rate the excellent attention from Kendra

  • Review 101 (2024-06-17 - Rating: 5)

    Excellent service Daniel Thank you

  • Review 102 (2022-03-03 - Rating: 5)

    Bryant Figueroa of Frisco Branch