Credit Union of Texas
Located in Houston, Texas
Address: 2914 Ridge Rd, Rockwall, TX 75032, United States
Phone: +1 214-818-3231
Rating: 3.7
Services
- Drive-through
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
- ATM
- Bank
- Business banking service
- Car finance and loan company
- Financial institution
- Investment service
- Loan agency
- Credit union
- Savings bank
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Comments
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Review 1 (2024-08-30 - Rating: 5)
I am not always able to find a walk in location, so when I came to Rockwall I was full of questions for Cassy .Her patience, and great customer service was a blessing thank you Cassy for giving amazing service. -
Review 2 (2024-11-18 - Rating: 5)
Shalom was excellent. His attention to detail and helpfulness were outstanding and above and beyond. -
Review 3 (2023-04-26 - Rating: 5)
This was my first time going to this bank. Janell made me feel special today. She was very thorough and made sure I understood everything. Im very grateful to her for spending so much time taking care of my needs today. I am very pleased and looking forward to our new business relationship! -
Review 4 (2023-09-18 - Rating: 5)
Ive had a lot difficulty with fraud on my account. No fault of the Credit Union. They have been helpful in working to alleviate the problems. I would recommend them without hesitation. Its one thing when they are good without any issues. Its another when they hang in there & even take care of you with issues. -
Review 5 (2023-11-27 - Rating: 5)
Shalom is the absolute best! Very helpful and energetic team member. We had a long list and helped us knock it all out before closing time. Thanks again man! -
Review 6 (2024-02-01 - Rating: 5)
Shalom is & was the greatest banker to sit down with. His Patience & Clarity makes it easy for the Client & his professionalism stands victorious in all aspects of this Job. Thank You! -
Review 7 (2024-08-01 - Rating: 5)
Service is outstanding and staff always friendly. Shelly Renfro is the greatest. Always able to assist or solve your problem or answer your questions.Add Shalom Samuel to the heros list. Outstanding service. Always smiling and helpful. -
Review 8 (2023-05-20 - Rating: 5)
Conor is awesome! He is knowledgeable, friendly, and professional. He helped my husband start a checking and savings account. He was able to answer his questions and make him comfortable being a new member. I will definitely be back to start my account. -
Review 9 (2023-04-26 - Rating: 5)
I want to express my sincere appreciation to Karen at Credit Union of Texas who consistently displays excellent customer service. I have been banking at CUTX for one year and with every single visit, Karen goes out of her way to make my banking experience comfortable and discreet in discussing and completing my transactions. Karen always displays a joyful spirit and a happy heart which makes banking at CTUX a special blessing. Thank you, Karen! -
Review 10 (2023-05-02 - Rating: 5)
I would like to give a special shout out to all the Bank Tellers. Specifically Regina, Adwoa & Karen, at the rockwall location.I have been a member for 6 years now.Hot chocolate. These ladies always provide an upbeat, welcoming, friendly atmosphere with excellent Customer service!!! -
Review 11 (2021-11-08 - Rating: 5)
I went on a Saturday half hour before they closed. The entire staff was welcoming and friendly. They had a nice young man greeting each individual customer as we walked in. Connor opened my account and explained things thoroughly. I highly recommend this location for your banking needs! -
Review 12 (2024-06-27 - Rating: 5)
I would like to award kudos t Estephanie at CUTX for her excellent service helping me with a loan application and adjusting my account settings. Bravo to her. -
Review 13 (2021-11-16 - Rating: 5)
Great service here, tellers are amazing and the bankers! Shelly provides wonderful, fast and flawless service! Next time i come inside, i want shelly to do my transactions lol!! 😂! Also that janitor y’all have does a wonderful job! She cleaned the front door so Nicely, Hope y’all appreciate her as well! Will definitely come back to this location! -
Review 14 (2019-08-28 - Rating: 5)
I love this Rockwall branch of CUTX, they are always extremely helpful. The tellers know me by name as well as both my teens who also bank with them. It is really nice to go in and be treated like a person and not just a number. I recently worked with Sterling Davis one of the bankers there and he was amazing. He explained everything in detail about my new account and helped me get everything set up. He answered all of my questions and helped me make sure the account will meet my needs. -
Review 15 (2022-03-21 - Rating: 5)
My husband has forever bragged on Shelly Renfro at the bank. I recently was waited on by her and I understand now why he thought so highly of her. So friendly and helpful. All the staff in Rockwall branch are professional and friendly. -
Review 16 (2024-07-08 - Rating: 5)
Just had a great experience with Shalom. He makes this branch awesome! -
Review 17 (2022-03-15 - Rating: 5)
The Rockwall CUTX is outstanding with their service. The staff is very helpful and friendly. Shelly Renfro took extra time today to help us with a financial matter. Others in that office have so helpful also and always with a smile. -
Review 18 (2023-05-04 - Rating: 5)
Janell was amazing!! Very helpful with everything and answered all my questions. Employees like this is why CUTX is a great place to bank. -
Review 19 (2023-04-17 - Rating: 5)
Need more stars to rate Karen and the Rockwall branch. Karen has handled any situation Ive had quickly, professionally and with a smile. -
Review 20 (2016-01-22 - Rating: 5)
What can I not say about CUTX on Ridge Road, Rockwall? They are the best! We used a competitor bank down the street for 35 years owned by a congressman and never got the service or respect that CUTX offers. Its refreshing to walk in and get greeted by your name, especially by Morgan one of the tellers.Several weeks ago we set up a personal loan for some home improvement and it was totally painless. Long story short.... We are very happy campers ! -
Review 21 (2023-04-22 - Rating: 5)
Shalom Samuel and Janell Zacca were extremely helpful in having documents notarized and witnessed. -
Review 22 (2022-03-14 - Rating: 5)
Branch manager was so accommodating & made my transactions painless. The tellers at the front are awesome as well:) -
Review 23 (2022-03-19 - Rating: 5)
Made to feel very important each time I come in. My name is called always with friends voice. Its always good experience -
Review 24 (2023-10-23 - Rating: 5)
Always so nice and polite, treat us like family and make sure we are taken care of! -
Review 25 (2022-11-15 - Rating: 5)
Great customer service. Regina was amazing today. Thank you so much. -
Review 26 (2023-12-29 - Rating: 5)
Shalom was very Helpful and courteous. -
Review 27 (2023-05-10 - Rating: 5)
Awesome service! Ask for Janell Zacca at the Rockwall location! -
Review 28 (2023-05-01 - Rating: 5)
Janell Zacca was extremely helpful and helped us with all our needs -
Review 29 (2022-08-01 - Rating: 5)
The Rockwall credit Union of Texas branch all deserve tens They go above and beyond!!🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗 -
Review 30 (2023-04-27 - Rating: 5)
Go see Karen. She will go above and beyond to make sure your visit is everything you expected -
Review 31 (2016-12-15 - Rating: 5)
Everyone is always so friendly and helpful when I come in. -
Review 32 (2019-04-08 - Rating: 5)
Great place to bank. Very friendly and helpful! -
Review 33 (2019-03-22 - Rating: 5)
Great company. Very helpful. -
Review 34 (2023-04-26 - Rating: 5)
Excelente customer service -
Review 35 (2015-08-07 - Rating: 5)
Nice people inside.