Community Resource Credit Union

Located in Houston, Texas

Address: 2900 Decker Dr, Baytown, TX 77520, United States

Phone: +1 281-422-3611

Rating: 4

Services

Drive-through
Wheelchair-accessible car park
Wheelchair-accessible entrance
Cash advance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-31 - Rating: 5)
It was very easy to get a new car and setup financing. Carl, the sales rep, was very knowledgeable about the car features and actually spent some time familiarizing me so when I drove out, I understood what the dashboard was showing me.

Review 2 (2024-11-11 - Rating: 5)
Community Resources Credit Union on Garth Road should be your first choice for your financial needs, there rates are unbeatable , it cannot be compared with any of the other financial institutions in the Baytown area. I promise you if you try them you won’t regret it, there interest rates are the lowest in Texas.

Review 3 (2024-10-21 - Rating: 5)
Always satisfied with the team at Community Resource Credit Union. Colby and Romero are always diligent and effective in taking care of my needs with excellent performance in regards to recommendations financial gains.

Review 4 (2024-11-23 - Rating: 5)
Just refinanced my vehicle gave me a lower interest rate and it was the easiest and fastest process ever ! Thank u Lorena Reyes!

Review 5 (2025-01-10 - Rating: 5)
My First Experience @ CRCU Gets A 5 ⭐! Thank You Daniela & Naquita Lewis For Your Patience, Professionalism In Assisting Me!

Review 6 (2025-02-24 - Rating: 5)
I greatly appreciate Savannah for taking the time out of her day and helping me out in every way she could help me

Review 7 (2024-11-04 - Rating: 5)
Went to the credit union to setup a new account where my bf banks. Everyone was very nice and helpful throughout the process.

Review 8 (2024-09-10 - Rating: 5)
Very HELPFUL and friendly. Easy process, answered questions. Made it happen when my credit union (of 20 yrs) wouldnt. Definitely has my business!

Review 9 (2025-02-06 - Rating: 5)
Jennifer was very helpful, and made a point to find out all the info that I needed.

Review 10 (2024-01-23 - Rating: 5)
The loan team at this bank is second to none. They will work tirelessly to make sure you are taken care of and get what you need. I shopped around and I ultimately decided on the team here and I am so pleased I did. If you are looking for any type of loan you can not go wrong with CRCU and their team.

Review 11 (2024-10-10 - Rating: 5)
Went it for a loan, and Mrs Candice helped me out. She had me in and out in about an hour with an approval, and helped me out with any questions I had

Review 12 (2024-06-19 - Rating: 5)
Highly recommend Community Resource if you need a car loan. The process was fast and easy. And the people are nice. We got a good rate.

Review 13 (2024-07-26 - Rating: 5)
Help us out with our car loan alert fast and easy. Would recommend. Also staff is very polite

Review 14 (2024-09-08 - Rating: 5)
Helpful people in this bank. They try everything they can do to give you a good banking service

Review 15 (2021-09-02 - Rating: 5)
My wife and I have been members at Community Resource for over 12 years and have always received great service. We recently had the best service we have ever experienced thanks to the mortgage team. The entire mortgage department really showed up and went the extra mile to help us get our home loan completed under some unusual circumstances. I can not overstate how amazing this department was throughout the entire process. First class service all the way. Thank you CRCU Mortgage Dept. for a great experience.

Review 16 (2024-09-14 - Rating: 5)
I personally bank here and love it have no problems and the service is excellent.

Review 17 (2023-10-16 - Rating: 5)
Excellent customer service over at CRCU. I have been a member for over ten years and looking forward to ten more. CRCU does so many positive things in the community. Thank you to all the employees that work tirelessly everyday to make great things happen!

Review 18 (2025-02-27 - Rating: 5)
This credit union really helps the working class people.

Review 19 (2018-06-07 - Rating: 5)
Amazing credit union! The employee today at the front desk (rollingbrook location) was SO SWEET and BEYOND HELPFUL. She was training, but met all my needs. You couldnt even tell she was new, because she knew exactly what to do. I was very thankful for her amazing customer service. Thanks again for always have amazing employees with amazing customer service!!!!

Review 20 (2023-11-22 - Rating: 4)
I appreciate Maddison for taking her time to explain things to me as her coworker emiliana or whatever the name is was simply telling me no they cannot help me. She very obviously doesn’t like her job, but Maddison was very kind as to move over to us and explain things correctly.

Review 21 (2019-04-03 - Rating: 5)
Though in the beginning it started off kind of wrong, Jackie Rico ended the experience in a positive note!! She is an amazing banker and very professional, responsive, informative, and SUPER CUSTOMER SERVICE!!! She did our auto loan and wed look for her if we needed another loan.

Review 22 (2021-10-07 - Rating: 5)
My husband and I went to the location on Decker Drive to apply for a home refinance loan. After we applied online we immediately got a response from Stephanie -CRCU. Stephanie was so very helpful with us throughout the whole process. Not only Stephanie, but the whole Mortgage Dept was very helpful from start to finish. I would highly recommend CRCU if you are considering a refinance or new home purchase.

Review 23 (2018-01-04 - Rating: 4)
They are very polite and helped me start off my credit when banks refused to. I have financed a vehicle and a couple of loans with them for a couple years now. I love that there are various of atms around town that you can withdraw money without being charged a fee.

Review 24 (2023-12-17 - Rating: 5)
Excellent Service fromTiffany Brister she explained everything for me to understand about opening an account with Community ResourcesI thank her for her excellent service and will recommend her to family and friends in the future.Thank you,Mrs.Edwards

Review 25 (2021-08-26 - Rating: 5)
I just refinanced my vehicle with CRCU. Laura was AMAZING! She made the process so quick and painless, plus I got the best interest rate I could find from any local credit unions. I am very pleased to be a CRCU member!

Review 26 (2021-05-07 - Rating: 5)
I had the pleasure of working with Nancy. She was extremely polite and helpful in answering some accounts related questions in addition to helping with my usual deposits and withdrawals. I’m always pleased with the friendly staff at CRCU locations. Thanks!

Review 27 (2021-04-08 - Rating: 5)
I went in for a car loan and spoke with Mrs. Laura Medrano and she was a pleasure to work with, she took her time to explain all the options available to me and made sure to take time to help me understand. She was so thorough in her efforts that she showed me how CRCU could help me save money in the future. Thank you Mrs. Medrano for your help, you truly made my banking experience a pleasant one at the Decker Dr. Location.

Review 28 (2022-02-18 - Rating: 5)
I had a very great experience with everyone, but Sydni was exceptional. She was always pleasant and very professional. Whenever I had questions, she was quick to respond and m ade it easy for me to trust her. Thanks to all who participated in making my experience such an outstanding one and a special thank you to Sydni.

Review 29 (2021-05-07 - Rating: 5)
Definitely one of the best credit unions out there. Had some fraud trouble but Nancy helped me out fast and simple. She was very polite and professional and would absolutely recommend for any of your needs.

Review 30 (2021-09-17 - Rating: 5)
We have been members of Community Resource Credit Union(CRCU), formerly Exxon Credit Union, approximately 40 years. The credit union financed several vehicles and a home improvement project for us. Most recently we decided to sell our home and purchase a new home. It seemed at first to be a very challenging and stressful situation to undertake. But then with one call to CRCU, we knew this was the right decision. First Ms Esmelda Cantu walked us through the application process and then we met Ms Michelle Buchanan who guided us though, held our hands, told us what we needed and when not to worry. They also worked with realtor Candace M Allen (The Wise Living Group) to ensure a smooth closing. And we closed on our new home on time, on our scheduled closing date and without any delays. These wonderful ladies and the staff at CRCU along with our realtor (Candace) made our dream come true and we will be forever grateful!Thank you again CRCU!!!Charles and Pauline Allen

Review 31 (2024-04-18 - Rating: 5)
From opening my bank account to opening my business account , they were very helpful through the whole process!! I would definitely recommend CRCU!

Review 32 (2021-05-17 - Rating: 5)
Great bank with great service! I had Nancy assist me with my banking at the Decker Dr. branch.She was very nice and very professional. We need more people like Nancy at community resource banks!

Review 33 (2018-04-30 - Rating: 5)
This particular branch has some of the friendliest tellers and most helpful financial advisors. Elizabeth Garza exceeded my expectations completely! After having a bad experience at the Alexander location she reassured me about my situation and helped me with such courtesy. As a young adult trying to establish credit it can be confusing and difficult but Elizabeth helped me a ton!

Review 34 (2024-09-26 - Rating: 5)
Exceptional and thorough service with a difficult situation...thank you Daniela.

Review 35 (2021-09-01 - Rating: 5)
We are wanting to express our sincere appreciation for everyone in the mortgage department with a special thanks to Ms Sydni Wiggins for outstanding work and proffesionalism getting a refi for our home. Thanks to ALL of you for making a normally mundane task a pleasent project with excellent results

Review 36 (2021-04-14 - Rating: 5)
Was no problem I made a call and worked with Krystal Martinez for most everything and went to local branch to finalize paperwork on my refinance and Laura Medrano helped finish paperwork answering questions that I had truly no problems

Review 37 (2021-05-29 - Rating: 5)
I had great time waiting in the drive through when it was turn Nancy on decker drive took great care of me. She did my transacción in a good speed I recommend my favorite location decker with Nancy

Review 38 (2021-04-25 - Rating: 5)
Amazing credit union! Nancy provided excellent customer service and knew what she was talking about! Very confident and excels in what she does!

Review 39 (2021-06-12 - Rating: 5)
Any bank I go since 2009 provides me with the best customer service at Community Resource Credit Union. Decker and Crosby are my go to banks.

Review 40 (2023-12-05 - Rating: 5)
I have been with the Credit Union for over 40 years. I just wish thatRonnie Anderson and Robert Head were still there

Review 41 (2016-05-30 - Rating: 5)
So far so good with this company! Only had them for a month so far and its great! My only question is how long does the night deposit box take to be deposited in ur account.

Review 42 (2017-02-04 - Rating: 5)
I have banked with CRCU for years. They have a very professional, courteious staff and will take the time to understand your needs in order to recommend their services. Would highly recommend doing business here.

Review 43 (2023-10-16 - Rating: 5)
I have been a member of CRCU for many years…they serve all of my banking needs.; good people, good products and good services ✔️➕

Review 44 (2021-03-26 - Rating: 5)
I banked for YEARS at the corporate banks. Decided after another bank did me wrong to give CRCU a try. Been with them a few years now and I have NEVER had a issue they couldnt resolve quickly.

Review 45 (2021-05-06 - Rating: 5)
I had a fantastic experience at this location. Nancy knew exactly what she was talking about and is really incredible. She made my visit so easy

Review 46 (2014-01-08 - Rating: 5)
This is a great credit union.. i recommend any one in baytown or new in baytown to give it a try and their customer service is really good.. u will be taken care of right from the entrance..

Review 47 (2021-05-05 - Rating: 5)
At first i was very concern about getting a loan, but Nancy was very polite and answered all my questoins and left great advice.

Review 48 (2021-04-30 - Rating: 5)
The member services are ALWAYS so helpful and so pleasant to speak to. I have never had an issue banking with them.

Review 49 (2020-01-28 - Rating: 5)
Banking with CRCU since 2012...by far no bad experiences and I got my soon to be husband to switch banks and he too enjoys it.

Review 50 (2021-05-25 - Rating: 5)
Went through the drive-through yesterday and Nancy was very polite and respectful and knew what she was doing knew her job very well

Review 51 (2022-06-29 - Rating: 5)
This branch is hands down the best location. From the officer to the tellers, all were very friendly and helpful.

Review 52 (2021-05-04 - Rating: 5)
Great customer service at all locations, never had to make a complaint on anyone. I will recommend CRCU to anyone.

Review 53 (2021-04-27 - Rating: 5)
I went to the location on Decker and I had an amazing experience! I had lots of questions but Nancy had all the answers and was very helpful!

Review 54 (2021-05-08 - Rating: 5)
Ms.Nancy @ Decker was awesome got all of my questions answered and had me in and out in under 15 mins. Awesome Gal!!

Review 55 (2021-04-22 - Rating: 5)
Went in today and got help from Colton and he was wonderful. Amazing job he was quick and friendly!!!

Review 56 (2021-05-18 - Rating: 5)
When you go to the Decker location, ask for Nancy. She is personable and will make sure everything is complete!

Review 57 (2024-09-15 - Rating: 5)
Great customer service !

Review 58 (2021-05-06 - Rating: 5)
Great place, awesome people my husband and I talked with Nancy and she was amazing!

Review 59 (2021-04-27 - Rating: 5)
Always fast service and great workers! Nancy had a great attitude and is awesome with customer service!

Review 60 (2024-11-05 - Rating: 5)
I like

Review 61 (2017-08-04 - Rating: 5)
Excellent service with great options on loans and a variety of banking need would recommend .

Review 62 (2021-05-29 - Rating: 5)
Nancy was so helpful today, what a great experience I had with her today.

Review 63 (2021-04-26 - Rating: 5)
Colton is absolutely fantastic! Super friendly, quick, and efficient!

Review 64 (2024-03-25 - Rating: 5)
Wonderful Experience and Great Bank!

Review 65 (2022-07-04 - Rating: 5)
I love it, staff is friendly Im always satisfied.

Review 66 (2021-05-27 - Rating: 5)
Thank you so much Nancy at Decker. You helped me the other day.

Review 67 (2021-05-07 - Rating: 5)
DeckerFriendly easy to work with and all are very helpful.

Review 68 (2015-12-24 - Rating: 5)
Great have had them for years!

Review 69 (2021-03-26 - Rating: 5)
Best Credit Union! ❤️

Review 70 (2020-12-27 - Rating: 5)
Nice banking environment.

Review 71 (2016-04-01 - Rating: 5)
Great service

Review 72 (2024-10-28 - Rating: 5)
I was really very satisfied with the attention and work that their workers do, especially with Alba Rios who helped me completely. I think that with 5 stars they fall very short. Congratulations and I hope you continue like this