CoastLife Credit Union

Photo of CoastLife Credit Union

Located in Houston, Texas

Address: 1909 Trojan Dr, Corpus Christi, TX 78416, United States

Phone: +1 361-985-6810

Rating: 4.7

Services

  • Drive-through
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage lender
  • ATM
  • Financial institution
  • Credit union

Photos

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Comments

  • Review 1 (2024-11-12 - Rating: 5)

    First and most formal, I want to say thank you once again to Monica Gomez for being so helpful and polite ,her customer service was like no other when she first approach me, she stated her name welcome me to her office and asked what could she help me with. I felt very comfortable and we had a great conversation to ease my nervousness we got down talking about why I was there for and in no time I was approved for the loan. Monica gave me good information from having extra insurances for my loan to explain it to me the amount that I would have to pay back and everything. I thank her so much for being receiving me as like if I knew her for a long time thanks again for your customer service Monica. I will surely share my experience with others.

  • Review 2 (2024-11-06 - Rating: 5)

    Monica Gomez from the Trojan Dr. Branch did a fantastic job!! I applied for a Holiday loan and got a quick response from her. She kept in constant contact about how the loan process was going. She throughly explained the loan terms and she even set it up were we could do everything online due to my busy work schedule 📅. In a world where customer service is practically extinct it is a breathe of fresh air knowing there are still people like Monica Gomez out there taking great care of her customers . Coastlife should be proud knowing they have someone like Monica representing their bank. I have been part of this bank since 2006 and with the great service I received from Monica I am and not going anywhere!! Thank you Monica once again!! 📢📢💯💯💯👏👏👏🥇🥇🥇🥇

  • Review 3 (2025-02-06 - Rating: 5)

    Monica Gomez was amazing! She was extremely helpful, knowledgeable, and made the process smooth and stress-free. Highly recommend!

  • Review 4 (2024-10-15 - Rating: 5)

    Karyn was very professional and courteous in assisting us with obtaining a debit card for our mother. She was thorough in her explanation and patient with our mother. Thank you CoastLife CU for providing such a wonderful representative in assisting us.🙂

  • Review 5 (2024-09-30 - Rating: 5)

    Monica Gomez was very helpful during our loan process. She is very knowledgeable and answered our questions in a timely manner. I appreciated her promptness and her attention to detail.

  • Review 6 (2024-09-18 - Rating: 5)

    Would really like to thank Monica for helping me in refinancing my auto loan with Coastlife. I was having a hard time with the lender before but Monica really put her effort in making the process fast nd simple as possible by explaining every aspect nd details. Highly recommend her to anyone looking for a loan, thank you again!

  • Review 7 (2024-09-17 - Rating: 5)

    Joseph with coast life has been so great for our campus! He has done a tremendous job helping staff/students with all financial advice and needs. Great job, Joseph!

  • Review 8 (2024-07-15 - Rating: 5)

    Monica Gomez provided exceptional assistance throughout my loan process. She was knowledgeable, attentive, and always available to answer my questions. Her expertise and professionalism made the entire experience smooth and stress-free. I highly recommend Monica for anyone seeking help with their loan needs.

  • Review 9 (2024-08-30 - Rating: 5)

    I came to Coastlife Trojan branch I like share my experience had seen Representative Monica who helped me with insurance claim question needed update of status of 3rd party. I was going to leave I knew end day and 3 day holiday weekend . So I felt I was return on Tuesday 09/03/2024. Monica surprised me she had answer to manyother questions into detail and made some calls she got right. On it. I am thankful be Coastlife member get quality service . I am happiest woman start my weekend and secure that be alright

  • Review 10 (2024-09-27 - Rating: 5)

    Mónica was such an amazing help she was able to answer every question I had and was a great company when waiting for things to finalize made sure I knew everything before hand and went into detail on anything I didn’t understand!

  • Review 11 (2024-05-31 - Rating: 5)

    Desiree was very helpful and knowledgeably. She got down to the source of the issues and it was resolve before I left the office. My family is going through a stressful situation with her help we have one less thing to worry about. Her great attitude and smiling face was a blessing. Thank you so much!

  • Review 12 (2024-12-21 - Rating: 5)

    Monica is very helpful and understanding good at her job and communicating with me so thank you so much for your help

  • Review 13 (2025-01-14 - Rating: 5)

    Monica was very helpful and help me step by step with every decision I made definitely recommend Monica

  • Review 14 (2024-06-21 - Rating: 5)

    Desiree was very patient with me and my 4 kids. She answered every question with ultimate clarity and helped me and my husband understand all our options for the bank. Hands down the most Ive felt I understand whats going on with my money.

  • Review 15 (2024-12-10 - Rating: 5)

    Monica was friendly and understanding, I would recommend anyone going to coastlife speak to her

  • Review 16 (2024-10-22 - Rating: 5)

    Monica Gomez Great customer service, took her time with me, happy and answered every question I had!

  • Review 17 (2024-10-02 - Rating: 5)

    Excellent service and very prompt help. Monica is absolutely amazing and a joy to work with

  • Review 18 (2024-08-19 - Rating: 5)

    Monica was Awesome had a great experience with her and the communication was very clear and understanding.

  • Review 19 (2024-03-07 - Rating: 5)

    My experience with Sierra was amazing. My husband went in there to ask for a personal loan. She ended up getting us approved and helping us refinance our Auto and lowering our rate from 16.44% to 9.75% and saving us over $8,500 in interest. Thank you Sierra for going above for us.

  • Review 20 (2024-05-01 - Rating: 5)

    Great new look. Great staff. Thanks so much for the great customer experience! Ill definitely tell my friends about Coastlife. Desiree was very helpful and very professional. Thank-you for your expertise.

  • Review 21 (2024-08-07 - Rating: 5)

    The employees were super nice and helpful especially Monica, she was very helpful n patient with helping open my account and also fix my rewards account. I highly recommend opening an account here

  • Review 22 (2023-08-16 - Rating: 5)

    Went by there again today 8/16/23 and again I was hoping Desiree would assist me and she did. Thank you for making it so easy for me and assisting me with my request.Desiree Casares at the Trojan office was such a great and sweet person to me. She understood what I was needing and she explained everything to me in a very positive and very helpful manner. She showed me that there are people out here working to help with all they can. She didn’t stop until she took care of my problem. Thank you Desiree. I appreciate all your help and I’m grateful I got you to help me this day. You’re an awesome asset to Coastlife.

  • Review 23 (2024-02-28 - Rating: 5)

    Special thanks to Desiree! She helped us solve a problem we were having with our CoastLife App. She tried multiple solutions until proven effective. We appreciate her help and efficiency!

  • Review 24 (2024-05-31 - Rating: 5)

    Desiree Casares is awesome at her job! Always greets with a smile and willing to assist me with all my request.

  • Review 25 (2023-08-19 - Rating: 5)

    Our Teller Desiree Casares was outstanding in assisting my Mother and me. She has a beautiful personality, wonderful patience and a joyful Spirit. She did an excellent job in assisting us with all we need. Please recognize as she deserves it.

  • Review 26 (2023-11-06 - Rating: 5)

    I have had an on going issue with POA paper work being accepted to my mothers account but today I spoke with Desiree Casares and she was very helpful,kind, professional, and had all the information needed to get things done correctly and even provided her card to reach out to her if I had follow up questions or issues. I was very pleased with my visit today.

  • Review 27 (2025-02-20 - Rating: 5)

    Monica Gomez was extremely helpful andvery understanding

  • Review 28 (2023-06-03 - Rating: 5)

    My goodness, the amount of help and great advice I got in such a short amount of time speaking with Kim Candaleria was AMAZING and VERY helpful! I really appreciate her. Stopping by after work being so tired was WELL WORTH IT! thank you so much Kim🙏🏻💕

  • Review 29 (2024-06-13 - Rating: 5)

    Desiree Casares delivered an excellent experience opening up our new bank account. She was very informative and helpful.

  • Review 30 (2023-04-17 - Rating: 5)

    Kim Candelaria was extremely helpful and very persistent, on her rate of getting our loans. She worked diligently on assisting build our credit score as well. Looking forward to banking with Coach Life Credit Union for all our banking needs.Highly recommend her to all our friends and family!

  • Review 31 (2024-09-11 - Rating: 5)

    Always awesome, friendly and efficient service. Everyone greets you with a smile and treat you like family.

  • Review 32 (2024-07-22 - Rating: 5)

    I would like to thank Monica for all the help she did she was very patient very professional and I would recommend my family and friends to join this branch

  • Review 33 (2024-06-14 - Rating: 5)

    She was excellent with great customer service . She explained everything in detail … I had a great experienced and will definitely return again …

  • Review 34 (2023-04-05 - Rating: 5)

    Kim Candelaria is the financial service partner for CoastLife credit union. Kim has done a lot for my family and I. From showing me how to rebuilding my credit and how to be more financial establish. Kim is one of the best and I can not say thanks enough for everything. I’m so happy and glad that in this world still have people like you. God bless you

  • Review 35 (2024-03-18 - Rating: 5)

    Lisa was amazing the staff here were very friendly and patient and helpful with any inquiries or questions I had I left the building happy and not frustrated like other banks . Thanks coast life !!!!!! :)

  • Review 36 (2023-12-19 - Rating: 5)

    Thank you ! Thank you ! Thank you !Congrats to CoastLife CU -Trojan Branch 💪💵🎉 After weeks (6 months) of me trying to buy into the CD market with other CUs but never leaving and Hope, Joseph and Zamira taking all my grips, the CU just passed the lastest 5.85/6.00% to the CD market, blasting all the area competition ! I signed up on the 1st opportunity ! Ty Gina Prince, now lets make some 💸💸💸 Take advantage of this GREAT opportunity CC and Nueces County 👍

  • Review 37 (2023-02-22 - Rating: 5)

    Thank you so much Kimberly Candelaria for helping me get into my new jeep rubicon! You’ve always gone above and beyond when it comes to helping me get into a vehicle! You are the only person I trust when I am trying to get a loan. Thank you for being patient with me! Your the best!

  • Review 38 (2024-07-06 - Rating: 5)

    Katrina was extremely professional and friendly. Made my day with her way of going above and beyond.

  • Review 39 (2023-06-22 - Rating: 5)

    Awesome (Ashley Pardom) extremely knowledgeable and a wonderful personality! Was successful in helping me with my issues. She is very sweet and personable!

  • Review 40 (2023-05-31 - Rating: 5)

    Ashley Pardom a Financial service partner at Coast life credit union bank on Trojan cc tx has always answered my questions, shes given me solutions to any problems. A huge relief to be able to go to her with any concern about my account. Thank you very much. 🌹❣️

  • Review 41 (2024-07-10 - Rating: 5)

    Monica was great to work with and so helpful in making our auto loan happen!

  • Review 42 (2024-06-05 - Rating: 5)

    Desirae Casares helped me get everything settled with my grandmothers account. In a great and timely manner.

  • Review 43 (2024-12-18 - Rating: 5)

    Thank you Monica for taking the time to answer all my questions.

  • Review 44 (2023-12-27 - Rating: 5)

    Ms Desiree was really nice and helpful and helped me get what I needed and Im very appreciative..she was very patient and understanding with my issue and Im grateful that she was willing to help me

  • Review 45 (2023-04-10 - Rating: 5)

    Ashley at the Trojan Branch helped me out this morning. Compassionate, efficient, and sweet. This kind of service is why I continue to brag about CoadtLife being the best credit union ever!

  • Review 46 (2024-05-24 - Rating: 5)

    Desiree Casares she was so helpful with my situation!! She was quick to help sort out everything!! Thank you

  • Review 47 (2022-12-07 - Rating: 5)

    Kim was so knowledgeable and went out of her way to make sure my loan was something i could do and made sure i was happy. She was so remarkable. I recommend her and CoastLife for ur banking needs

  • Review 48 (2024-02-28 - Rating: 5)

    Great Bank Desiree was very helpful and met all my needs with helping me open a bank account she was very nice and welcoming keep up the good work.

  • Review 49 (2023-04-05 - Rating: 5)

    Absolutely so greatful for Kim, Ashley, Hope, and Joseph!! They made the entire process so easy and helped me every step of the way!! Would recommend them to anyone!! Super satisfied!!

  • Review 50 (2024-08-05 - Rating: 5)

    Very helpful young lady. Took her time to help me. Stayed in contact through the whole way in the loan process.

  • Review 51 (2024-03-08 - Rating: 5)

    Esperanza Saenz and the Trojan staff are super helpful and nice every time I come in and they never tell me no, they always find an alternative to assist me! I would recommend this branch for all your financial needs!

  • Review 52 (2023-02-21 - Rating: 5)

    Definitely recommend! Going to see Kim C.!! She’s was very informative and educating in this loan process! Definitely go to her for all your loan needs!

  • Review 53 (2023-02-27 - Rating: 5)

    Kim Candelaria best loan officer around! Always helpful and rates always competitive. Don’t go buy a car or truck until you go see Kim first!!!

  • Review 54 (2023-09-16 - Rating: 5)

    Ashley Pardom was very polite and courteous and did an excellent job in providing guidance on what I need to do to improve my credit score.

  • Review 55 (2023-03-08 - Rating: 5)

    Jennifer was excellent and so detailed in helping us with a car loan. We are so appreciative and we will continue doing business with Coastlife. Thanks Jennifer

  • Review 56 (2024-02-28 - Rating: 5)

    Desiree was awesome! She helped my girlfriend and I with all our questions!

  • Review 57 (2023-11-10 - Rating: 5)

    Coastal Life on Trojan drive. All the employees were very helpful. Ashley Pardom as able to answer my questions and fix my problem. Thank you

  • Review 58 (2024-06-17 - Rating: 5)

    The teller was so knowledgeable! She made everything so easy for us.

  • Review 59 (2023-09-05 - Rating: 5)

    Big relief…Karyn and Lisa were a big help. I wish them all the best. They’re keepers!

  • Review 60 (2023-04-28 - Rating: 5)

    Went in today thinking I had fraud and left with knowing how to better my credit score all thanks to Kim C! I can’t thank her enough for being so genuine and giving me the guidance I needed!

  • Review 61 (2024-05-29 - Rating: 5)

    Katarina F. is very professional, extremely helpful, and has amazing customer service.

  • Review 62 (2023-09-07 - Rating: 5)

    Thank you, Desiree casares for helping me with my new account. Thank you for being patient keep up the Good 👍 job !!!

  • Review 63 (2023-08-16 - Rating: 5)

    Desiree Casares was a great help she helped us out with the call 24 cause we couldnt get through with our phone thank you for the help

  • Review 64 (2023-04-18 - Rating: 5)

    Excellent service, I will always do business with them! Kim Candelaria is a wonderful person to do business with.

  • Review 65 (2025-01-03 - Rating: 5)

    They were great.

  • Review 66 (2024-01-25 - Rating: 5)

    The account representative was very knowledgeable and patient to support my needs.

  • Review 67 (2024-04-25 - Rating: 5)

    Excellent customer service! Highly recommend! Thank you!

  • Review 68 (2025-01-03 - Rating: 5)

    Monica was great.

  • Review 69 (2024-05-23 - Rating: 5)

    Amanda was awesome, helpful, and knowledgeable. Thanks guys!

  • Review 70 (2023-04-05 - Rating: 5)

    Currently at the Trojan location. I was assisted by Karyn, great attitude and friendly! Thank you.

  • Review 71 (2024-08-16 - Rating: 5)

    Lisa was very patient with us.

  • Review 72 (2023-07-07 - Rating: 5)

    Kim is the best very happy with all the help she given us

  • Review 73 (2023-03-07 - Rating: 5)

    Very professional person did a great job thank you all so much I just post it now

  • Review 74 (2024-06-07 - Rating: 5)

    Congratulations on your 5yrs. you were awesome.

  • Review 75 (2024-05-14 - Rating: 5)

    Excellent customer service by Sierra Samuelson!

  • Review 76 (2023-02-25 - Rating: 5)

    Great Credit Union.They Offer Some Off The Lowest Auto Financing.

  • Review 77 (2023-08-16 - Rating: 5)

    Desiree Casares very helpful very patient helped me with what I needed help with

  • Review 78 (2023-05-27 - Rating: 5)

    Great service and professionalism and their loan staff is awesome

  • Review 79 (2023-06-09 - Rating: 5)

    Awsome bank excellent service reach out to kim Candelaria

  • Review 80 (2018-06-01 - Rating: 4)

    Great banking and opportunity to rebuild, it would be nice for them to add an atm that takes deposits to avoid long lines and waiting time.

  • Review 81 (2023-11-16 - Rating: 5)

    Ashley did a GREAT job.

  • Review 82 (2023-11-01 - Rating: 5)

    Desiree Casares was a very big help

  • Review 83 (2023-01-10 - Rating: 5)

    THANK YOU KIM CANDELARIA 😊 AND YOU HAVE BEEN AWESOME.

  • Review 84 (2021-11-13 - Rating: 5)

    Always friendly staff going inside or through the drive thru!

  • Review 85 (2023-07-28 - Rating: 5)

    Competent, quick and a pleasure to work with!

  • Review 86 (2021-07-02 - Rating: 5)

    Always a friendly and helpful experience when I visit.

  • Review 87 (2018-09-05 - Rating: 5)

    Friendly service and very helpful when I need them.

  • Review 88 (2024-07-11 - Rating: 5)

    Fast and friendly

  • Review 89 (2017-02-23 - Rating: 5)

    Helped me out alot with a new truck

  • Review 90 (2023-09-14 - Rating: 5)

    Quick service

  • Review 91 (2016-01-15 - Rating: 5)

    Good people

  • Review 92 (2025-03-03 - Rating: 5)

    Karyn was awesome. Very knowledgeable as well as professional. Thanks.

  • Review 93 (2016-02-24 - Rating: 5)

    THEY ARE ATTENTIVE, KIND AND EXPLICIT IN THEIR ATTENTION. I WILL STAY WITH THEM. THEY ARE EXCELLENT.