Change Home Mortgage
Located in Houston, Texas
Address: 11331 James Watt Dr F100, El Paso, TX 79936, United States
Phone: +1 915-493-8977
Rating: 4.8
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-25 - Rating: 5)
Change Mortgage was great and friendly to me and my wife during our process to our FIRST home. Thank you for everyone who made this process easy for us. Definitely recommend. Too anyone.! Cassandra Urrutia was an Awesome Realtor she made the process super easy and fun! This entire staff Truly can get you your Dream Home and make it yours!!!! -
Review 2 (2025-02-08 - Rating: 5)
Suzie and Valerie made the process silky smooth. All documents sent digitally. Within a month most documents were completed. Great communication both email and text. Team willing to answer all questions. Closed with no issues. Thank you! -
Review 3 (2024-11-25 - Rating: 5)
I worked closely with Eddie Flores to secure a home loan for my first home purchase. He was extremely helpful and knowledgeable and made the entire process less stressful. I highly recommend working with him or his team at Change Home Mortgage! -
Review 4 (2024-09-08 - Rating: 5)
I had such a great experience with Change Home Mortgage. I cannot say enough to express my gratitude. A big thank you to Gianna. She helped make the whole process seamlessly smooth and kept us updated every step of the way. As a Veteran I am very thankful for their help getting us into our first home. If youre looking for a hard working, dependable lender, give Change Home Mortgage a chance to help you. -
Review 5 (2024-10-05 - Rating: 5)
Valerie Carlo and her team were proactive, professional, and ready to troubleshoot where there were obstacles. She goes above and behind. No wonder she’s the best in the city! -
Review 6 (2024-03-11 - Rating: 5)
My husband and I were referred to Sean by our realtor and truly blessed us with him. It was a long journey until we found our forever home but thanks to Sean, Andrea (Realtor) and Gianna, everything went as smooth and it could.Sean was very thorough and honest . He presented my husband and I with all of our available options and answered all of our questions no matter what. Sean really out did himself and sold our house in less than a month, and worked on our next him within a short period of time.I was told Sean was good, and I now can say that is very true. You can tell he loves what he does, and there is no “impossibles” for him.Thank you Sean for everything you did to make this possible for my husband and I. We will definitely pass the word and recommend you to anyone ! -
Review 7 (2024-03-31 - Rating: 5)
I was able to secure a mortgage in record time! My mortgage broker and her assistant were reassuring, pleasant, and informative. I was pleased with every aspect of the work done by them. My only reservation was with underwriting because I had to explain in detail why I was moving, which felt somewhat invasive. My experience overall was excellent. -
Review 8 (2024-08-16 - Rating: 5)
Alberto and Valeries service and professionalism was exemplary and they made my home purchasing experience run smoothly! I would highly recommend using Change Home Mortgage for your future home needs. -
Review 9 (2025-02-15 - Rating: 5)
Our experience was very pleasant and professional and every representative was attentive to our concerns answered any questions that we had. Thank you CHM. -
Review 10 (2024-03-09 - Rating: 5)
We had Sean Bemis help out with the loan process of buying our house. Definitely recommend him and his team member Gianna. It was a smooth process and kept us updated often along the way. Very helpful, knowledgeable, and answered any questions we had at any given time. Worked hard and provided all the different options we had available for our situation. Thank you again Sean and Gianna for helping us with this process! -
Review 11 (2024-05-25 - Rating: 5)
Great experience!Working with Eddie Flores made buying a home for the first time a lot less stressful. Very informative and helpful when it came to answering any questions my wife and I had. Overall experience was great. -
Review 12 (2024-02-28 - Rating: 5)
The very best! Victoria Acosta was very professional and helped me get the paperwork moving quickly. She answered all of my questions and concerns and helped me complete every task step by step! If it wasnt for her help and guidance I wouldnt be done with the whole process yet. -
Review 13 (2024-02-18 - Rating: 5)
Choosing Change Home Mortgage was the best decision I made during the home purchasing process. Every little step and even every little hiccup was handled with professionalism and patience. I worked directly with Arturo Romero and Rocio Acosta. They are an amazing team! I felt like they were on my side as family. They were so knowledgeable about all steps in the process as well as readily available for every question I had. The rate snd all of the numbers were tailored specifically to me and my price range. I am very content with their services. I confidently recommend them without hesitation! Anyone in the house hunting business should definitely start with Change Home Mortgage! -
Review 14 (2024-02-27 - Rating: 5)
Victoria was great. She was available anytime I had questions. She truly worked so hard to get my house refinanced. My situation was not easy and she made sure I was in the best situation throughout the entire process. Thank you for everything Victoria! I am truly grateful for you and your help. -
Review 15 (2023-12-04 - Rating: 5)
From our first introductory meeting, Olimpia is an absolute professional that really understands how to get the very best outcome for her clients. We are very thankful for her efforts and the above and beyond assistance she provided during the purchase of our beautiful home. We are filled with gratitude and appreciation!! Thank you for such a great experience!! Elaine and Jorge Valdez -
Review 16 (2023-06-25 - Rating: 5)
Gilbert and Valerie are amazing people to work with. As a first time home buyer, I had plenty of questions throughout the process, and they both were very responsive, patient with me, and provided excellent guidance. Gilbert was always reassuring and left my mind at ease each time i spoke with him. Valerie went above and beyond to help me during underwriting. The entire process was quick and smooth. I highly recommend this team for any mortgage needs! Thank you, Gilbert Tapia and Valerie Carlo! -
Review 17 (2024-08-28 - Rating: 5)
Our loan officer, David Vasquez, was outstanding! We would not hesitate to recommend him and Change Mortgage! -
Review 18 (2025-01-24 - Rating: 5)
Excellent service and financial support. Thanks David for all you efforts and professional support. -
Review 19 (2025-02-13 - Rating: 5)
Easy quick process. Everyone super helpful and knowledgeable. Highly recommend them -
Review 20 (2023-04-15 - Rating: 5)
Victoria was incredibly helpful, full of knowledge, and always looking out for my interests. It was one of the best experiences Ive ever had. The entire process was made stress-free by Victoria, who has a lot of patience with first-time homebuyers and was able to explain everything to me step by step. I would without a doubt recommend her to anyone who is wanting to buy a house. Victoria is definitely the best asset to this company. Thank you for all you do! -
Review 21 (2023-04-10 - Rating: 5)
They were extremely efficient and did everything possible to help me in a timely manner. They went above and beyond to make sure the process was explained and what steps were required to complete the process. I felt well taken care of and treated with the utmost respect and care. They truly know what they’re doing and have compassion for doing their job right. I will be forever grateful. Buying a home is a big deal and they really helped make my experience one to remember. -
Review 22 (2024-05-06 - Rating: 5)
Everyone I worked with at Change Mortgage was amazing. Excellent staff! Grateful for our Loan Officer David V. Highly recommend him. -
Review 23 (2023-09-14 - Rating: 5)
It was an awesome experience working with Change Morgage. Our loan officer David Vasquez did a great job in helping us through loan process. Very professional, knowledgeable and helped to make the process smooth and easy to understand. -
Review 24 (2023-12-18 - Rating: 5)
Working with Change Home Mortgage has been really great. As a new first-time home buyer, Sean has been absolutely invaluable in teaching and showing us the ropes. I recommend him and Change to anyone in the El Paso Region. -
Review 25 (2023-06-21 - Rating: 5)
Highly recommend.! This being my first home I was in the market for years when I finally found Gilbert Tapia from Change Mortgage, he made this process so easy he did all the work I just had to sign.. he recommended my realtor which by far did an outstanding job I truthfully recommend working with them they’re great! -
Review 26 (2022-02-22 - Rating: 5)
I have had nothing less than an amazing experience working with Change Home Mortgage for our first home purchase. Our loan officer was Gianna and she did such an incredible job, we were kept in the loop the entire process. We were informed the entire time our loan was processing and we were updated consistently by Gianna. Before we decided to go with Change we did look at other options like GECU and Navy Fed, but no other company could match the rate and benefits that Change offered us for our VA loan. I would highly recommend the team at Change and I appreciate the level of professionalism and customer service that we experienced since we decided to go with this lender in August 2021. -
Review 27 (2021-02-16 - Rating: 5)
My experience with commerce home mortgage was nothing short of amazing. This is my second home purchase, but first one in my name. Stacy, my loan officer, was always easy to reach for questions. She called back promptly and was professional and friendly then entire process. I felt welcomed to ask questions, reach out, and just basically have someone there for my needs without feeling I would bother them. Rates were low and throughout the process we were able to secure a very low rate when the timing was best. When it was time to close, they were prompt and efficient. I was able to close on my new home with no problems. No me and my fiancé are enjoying our new home! 10/10 would recommend. -
Review 28 (2024-02-24 - Rating: 5)
Where do I begin, Maira was on top of her game! Couldn’t have asked for a better person to work with. She followed up every step of the way. Even after closing, she followed up to see how everything went. I needed to close as fast as possible and she made it happen.. Thank you for everything, my gratitude is beyond belief! -
Review 29 (2023-03-08 - Rating: 5)
As a first time home buyer, I was extremely pleased with this process. My loan officer, Val, maintained great communication with me and taught me a lot about buying. Because I did my due diligence in shopping around for loans, I know that Change provided me a very competitive rate. -
Review 30 (2024-05-30 - Rating: 5)
I must say that Ray Mendoza @ Change Home Mortgage was absolutely impressive at accomplishing this process..Im very happy and greatful he was put in the right place at the right time...Highly recommend this professional effectiveness and service..One overjoyed customer!! -
Review 31 (2021-12-29 - Rating: 5)
We recently purchased a home through Change Mortgage and they were always prompt to my messages. Whenever I had a question I was always greeted professionally and very courteously. Jaeza was my agent and she was wonderful in her attention to my application. I would say she went above and beyond with her patience to make my process understandable and informative. I would highly recommend them for their straight forward honesty. -
Review 32 (2024-12-11 - Rating: 5)
Albert G was awesome and guided us throughout the whole process -
Review 33 (2021-05-17 - Rating: 5)
Commerce Home Mortgage was absolutely amazing when helping me with my refinance. The process was very straight forward and they were very patient when I was taking too long getting all of my documentation in order. I appreciate how professional and responsive they were whole time, and I would certainly work with them again! -
Review 34 (2022-10-02 - Rating: 5)
Gilbert Tapia and his team at Change Home Mortgage are fantastic. They guided me through every step of the home mortgage process… all the up to closing and beyond. I am very grateful for their attention to detail and to making the home buying experience easier… thank you to all of you! -
Review 35 (2022-10-05 - Rating: 5)
Im not too sure how to describe my experience since this was my first time buying a house, but one thing for sure is that at the end with the help of Israels team we accomplished our goal. It wasnt easy but Israel didnt give up I didnt give up, we spend time back and forth with document and traveling back and forth to Los Angeles to gather more documentation to qualify for the loan. Finally we made it! Im happy everyone is happy for the accomplishments and thats what it counts. -
Review 36 (2020-09-15 - Rating: 5)
My lone officer was Armando and he was on top of everything! Told us why we needed to work on our credit, why we were looking at as far as close date, paper work needed, and worked quickly on everything. Yes I take it he was busy at times but that’s a good sign meaning he’s good and had a lot of work. We purchased our home using VA, and it was a smooth process. 1 year down and we love our first home! Thank you! -
Review 37 (2024-06-28 - Rating: 5)
Sean Bemis and Gianna were great to work with! They have a great team and communicate with you every step of the way. I would definitely recommend contacting them for any mortgage needs! -
Review 38 (2022-06-02 - Rating: 5)
Change Mortgage is a wonderful company to work with. They kept me updated throughout the whole process, they also responded to my calls and emails promptly. The staff that I interacted with was very friendly and approachable. I will definitely recommend this company for your mortgage needs. -
Review 39 (2023-12-21 - Rating: 5)
What an amazing experience! Nothing but easy street for my move across the country. Great communication, phenomenal customer service, and a perfect level of personal communication and detail. truly a great experience! -
Review 40 (2023-01-29 - Rating: 5)
Josie Ramirez, and David Vasquez were extremely efficient, accommodating, and professional. Just when things looked gloomy they really pulled through and made my kids dream of owning their own home a reality. There are not enough words in the dictionary to describe what a privilege and true pleasure it was dealing with these fine human beings. -
Review 41 (2021-02-27 - Rating: 4)
This was the first time my husbands and I purchased a home. We really gained a lot of insight on the homebuying process. We had very transparent in conversation with Nick Kreager.Poor communication with the lender and builder home caused some confusion. However it did not affect anything. They were able to give me my closing date I requested. I purchased the inventory home so the whole process took about a month and week to finish. Some updates on and their online system needs to be done, but over all my experience with Nick And his team was a great experience. His team was very kind and considerate.I absolutely feel I got a good deal and the most out of my money. -
Review 42 (2022-01-02 - Rating: 5)
Gabriel Torres has always helped me, my friends and family with our financial product needs! He carefully analyzes our financial health and carefully guides us through every step of the way to maximize our benefit of the product! I highly appreciate his work ethics, availability and reliability! I highly recommend Gabriel Torres; he will always give that 150% customer service! -
Review 43 (2022-02-11 - Rating: 5)
Valerie was amazing! She made us feel very valued throughout the whole process and would keep us up to date on everything which really helped make the process go smoothly. Would definitely recommend her one hundred percent! -
Review 44 (2022-05-20 - Rating: 5)
The team at Change Home Mortgage made my 1st time home buyer’s experience super easy and answered all questions that I had. Sandra was super helpful and available when I need her support. Thanks Change Home Mortgage. -
Review 45 (2023-11-28 - Rating: 5)
Very satisfied with the assistance I received. Especially Victoria A walked me through the entire process and was very prompt and very helpful. Awesome job Victoria thank you for your assistance. -
Review 46 (2021-11-27 - Rating: 5)
Our home purchasing experience was amazing. Giana was wonderful throughout the entire process. She went above and beyond to ensure that we were taken care from all relating agencies in the buying processs. -
Review 47 (2021-10-05 - Rating: 5)
Change Home Mortgage definitely made this new process smooth and understandable. Ms. Jaeza, my loan officer was amazing. She patiently and thoroughly explained all my concerns. Being a first time homebuyer I had many questions and she was there at all times of the day to assist me. Thank you all. -
Review 48 (2021-09-06 - Rating: 5)
Sean Bemis was really outstanding in helping and explaining the whole process of the financial side of purchasing a home. He made sure I understood and knew my options so I could make the best decision. I would highly recommend him and his team. -
Review 49 (2022-04-09 - Rating: 5)
I bought my house thru Gabe Torres with change home mortgage after being referred by a friend. Gabe went above and beyond to help me with my home buying experience. Mine was a unique experience as I already knew what home I wanted and had a price, I just needed help Financing. Since I didn’t have a realtor he really helped push the process thru with the title company and always took my calls when I had question. His number will be the only one I give out if anybody ever asks me for suggestions. -
Review 50 (2023-03-30 - Rating: 5)
I give my hats off to these amazing people that did all they could with their knowledge and expertise in order to find us a home. Maria, Arturo and Rocio. It is a long process with so many twists and turns, but these people made it easy to accomplish the goal. Communication is key.Thank you so very much!Ana -
Review 51 (2023-08-16 - Rating: 5)
Victoria and Rocio were very helpful at Change Mortgage. They made the process go smoothly and answered all questions I had in a timely manner. -
Review 52 (2021-10-19 - Rating: 5)
Gabe and Valerie were absolutely amazing to work with! They were on top of everything and super responsive! I would definitely recommend Gabe and Valerie and I will be working with them again if the opportunity arises. Overall wonderful service!! -
Review 53 (2021-04-21 - Rating: 4)
Alfonso was a great realtor! He helped us find the perfect house & made the closing process as smooth as he possibly could. He followed up with us when necessary and helped us every step of the way! We are very grateful! -
Review 54 (2021-03-21 - Rating: 5)
Thank you Commerce Home Mortgage and Nicholas Kreager! We were looking to refinance our home because interest rates were just too low not to take advantage of. Nick and his team were professional, responsive, and are among the best in the industry! Nick understands market trends and was able to answer our 101 questions along the way. We were able to lock in a fantastic rate before they started creeping up and are so excited that we got rid of PMI and are going to build more equity a lot faster! We trust Nick to take care of our family and will send our friends and family to him as well! -
Review 55 (2021-11-18 - Rating: 5)
Great Experience I recommend, everything went almost exactly as my family and I were told, our case was even a bit more complex as a overseas Army family PCSing to EP, TX but we were kept in the loop every step of the way and had open communication the whole process. We only had one incident of miscommunication with Jaeza which I summed up to miscommunication based on backgrounds but other than that if you want a great experience this is the place and or business to go to ! Thank you guys ! -
Review 56 (2021-12-18 - Rating: 5)
Special thanks to Arturo Romero and his team for walking us through step by step on our first home. He was always very responsive to all our questions, explained everything to where we could understand the process. Thanks alot guys!! -
Review 57 (2023-07-03 - Rating: 5)
Highly recommend going to Ray. He made this process so easy! Any questions we had, were answered quickly. Will definitely recommend friends and family to come to him. -
Review 58 (2022-03-06 - Rating: 5)
Buying a house can be extremely stressful. And I sure did have stress and nervous break downs. And they handled each stressor like a pro. We retired from the military at the same time. And talk about crazy! And yet here we are, with our forever retirement home. Thank you guys for spending late nights, early mornings, weekend freak outs, calming us, working with us… and going to bat for us. 🥰. The Kinsella Family -
Review 59 (2023-02-10 - Rating: 5)
Gilbert and Josie were an excellent team! They made the entire process painless and were always responsive and professional. -
Review 60 (2021-06-11 - Rating: 5)
Loved working with Nick and his team. They were always ready to answer all my questions and explained the process throughly. Nick made it easy to go through this big decision. -
Review 61 (2024-05-03 - Rating: 5)
Great experience, Nancy was there to help us every step of the way. Highly recommended. -
Review 62 (2023-04-19 - Rating: 5)
An excellent service, It was a very pleasant experience working with Olympia Duran en her Team. I will definitely recommend it to anyone in the future. -
Review 63 (2021-02-18 - Rating: 5)
My friend and I were looking at options and it was his idea to see if we qualify to purchase a home. It was him that contacted Nick and the rest is history. Nick was very knowledgeable and patient when explaining the buying process to me. -
Review 64 (2021-03-20 - Rating: 5)
Everything was terrific. Persistent, effort and patience does goes a long way. I manage to pull through for this home. Ray and Leticia pull through for me. Easy to work with and #1 best of el paso agent and lender. Thank you very much. -
Review 65 (2021-12-17 - Rating: 5)
Thank you so much for helping us with our VA-Loan. We are so happy about your house in El Paso and will recommend Change Home Mortgage.Sincerly Family Quarless. -
Review 66 (2023-08-18 - Rating: 5)
All I can say is Thank you to change home Mortgage and thank you to Victoria she did an incredible job, always there to answer all of our questions, she gave us the best experience and always super positive… I will totally recommend Change Mortgage to anyone looking to invest in a property 🏠☺️ -
Review 67 (2023-06-23 - Rating: 5)
David Vazquez and Josie Garcia are amazing people to work with they made this process go ever so smoothly, David went above and beyond. Thank you so much -
Review 68 (2022-05-02 - Rating: 5)
I dont have enough words to describe how greatful we are to have chosen Change Mortgage. All agents were helpful and supportive through the entire process.. Thank you for making our dream a reality. -
Review 69 (2021-07-29 - Rating: 5)
This was an amazing process. The team was very informative and always responds in a timely manner. As we all know the buying process can be stressful. But the were very reassuring and got all task complete. -
Review 70 (2023-08-23 - Rating: 5)
Great experience! they were there to help me every step of the way and I was able to buy my house thanks to them! -
Review 71 (2022-01-11 - Rating: 5)
My loan officer Jaeza MARCIANO did an absolutely incredible job during the loan process. I would recommend Chase mortgage anyone needing a mortgage on their home buy. -
Review 72 (2022-04-01 - Rating: 5)
I had the best experience with Change Home Mortgage. Jaeza and Edna were so helpful and assisted me with any questions or concerns that I had. I recommend them highly. -
Review 73 (2021-12-22 - Rating: 5)
I am super happy with Sean and his team at Change Home Mortgage in El Paso TX. I would happy recommend them for people looking to purchase or refinance. -
Review 74 (2024-11-22 - Rating: 5)
David is amazing at his job -
Review 75 (2021-12-30 - Rating: 5)
I had such a great experience with them. I am a first time home buyer and as such had many questions which they gladly answered and guided me through. I highly recommend them. -
Review 76 (2023-05-06 - Rating: 5)
Brian Martinez was very helpful, and also very attentive, he has a very big heart!Thank you Brian for helping me with my loan, god bless you! -
Review 77 (2023-05-27 - Rating: 5)
Absolutely amazing and so responsive and got my home from start to end in three weeks!!!!I couldn’t ask for anyone else!!!!Valerie Carlo Thank you for everything -
Review 78 (2023-06-08 - Rating: 5)
They are awesome and work with you all the way. They go out of their way to help you. I am very pleased with their job. -
Review 79 (2022-02-23 - Rating: 5)
Sean & Valerie help me to get my loan for my second home in Texas, they guide me from start to finish!!!! Make my experience so easy!!! Thank you!!!!! -
Review 80 (2023-07-12 - Rating: 5)
Nayeli is the best Loan Officer to ever assist me, When it comes to caring about what you need she will do anything possible to assist you. Thank you! -
Review 81 (2023-05-24 - Rating: 4)
Everything was great my loan officer was very helpful closing date was moved once and we couldnt get keys till four days later from closing date -
Review 82 (2023-03-18 - Rating: 5)
One of the best customer service experiences I have encountered. Very transparent process and great communication thorough the entire process. -
Review 83 (2021-03-11 - Rating: 5)
Great team! And they got me an amazing rate. Top notch customer service. Highly recommend! -
Review 84 (2021-07-16 - Rating: 5)
They made the process very simple and easy. They were always available to answer any questions I needed answered. Very friendly, they definitely know how to make this an easy process. -
Review 85 (2021-10-19 - Rating: 5)
Our move wasnt easy - but Change smoothed over every step that was their responsibility - and the whole thing would have been much tougher without them.Many thanks guys! -
Review 86 (2023-09-01 - Rating: 5)
Maira was such a help and very informative, I could not have asked for a better experience -
Review 87 (2023-08-22 - Rating: 5)
Valerie and Gilbert were awesome to work with -
Review 88 (2021-06-30 - Rating: 5)
They process very easy. Very friendly and informative staff. Very professional -
Review 89 (2023-01-08 - Rating: 5)
Very helpful and knowledgeable. Made everything extremely easy. -
Review 90 (2023-02-16 - Rating: 5)
Amazing service ! Excellent customer service by all the staff and branch manager. -
Review 91 (2024-06-21 - Rating: 5)
Very professional and helpful personnel! -
Review 92 (2022-04-01 - Rating: 5)
Fantastic customer service, and they made the process as painless as possible. -
Review 93 (2021-12-11 - Rating: 5)
Very professional and polite, communication was excellent,Thank you! -
Review 94 (2021-05-11 - Rating: 5)
Professional, knowledgeable and non intrusive, very pleased with outcome. -
Review 95 (2022-09-10 - Rating: 5)
Best experience ever -
Review 96 (2022-02-08 - Rating: 5)
Great Service!!! -
Review 97 (2021-06-29 - Rating: 5)
Greeted with a smile.