Americas Credit Union

Photo of Americas Credit Union

Located in Houston, Texas

Address: 3200 Pleasant Run Rd Ste 100, Lancaster, TX 75146, United States

Phone: +1 214-742-6551

Rating: 4.6

Services

  • Drive-through
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Cash advance

Categories

  • Mortgage lender
  • Bank
  • Car finance and loan company
  • Loan agency
  • Credit union
  • Non-profit organization

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-12-20 - Rating: 5)

    Jessie Marbar assisted me with my most recent car loan. I cannot thank Jessie enough b/c she really believed in me, advocated for me and assisted me from start to finish. Times I thought I might have been getting on her nerves she stayed professional all the time. I appreciate Jessie and most importantly I appreciate Americas Credit Union. THANK YOU! THANK YOU! THANK YOU!

  • Review 2 (2024-05-02 - Rating: 5)

    Wonderful teller helped me reset passwords to my online and cell accounts. As a senior I need all the patience and help. A wonderful young lady. This office has the BEST folks ever!! Not my first rodeo but this was the best.

  • Review 3 (2024-11-20 - Rating: 5)

    Belinda was great at the branch in Lancaster. Can you clone more like her!

  • Review 4 (2024-09-30 - Rating: 5)

    I love the service here. Everyone is so nice and professional. And Nancy is the nicest person in the world

  • Review 5 (2024-09-27 - Rating: 5)

    They are great! Helped me out a lot with learning how to bank with a credit union! Love it!

  • Review 6 (2024-01-09 - Rating: 5)

    I had the pleasure of Mr. Prince Jones helping me with my new account. He is the absolute best at what he does if I could give him 5 Stars. He made me feel important and explained everything to me in detail. Yeah Mr. Prince is a hidden gem top tier service alllllllll........ The way. What a wonderful black educated man he is so glad he was able to help me out.

  • Review 7 (2024-05-30 - Rating: 5)

    Chezka Perez is a pleasure do business with. So kind and understanding of my needs . A very good asset to this bank and I see big things in her future. Being a business man companies need more people like her. Thanks again for your help.

  • Review 8 (2024-05-16 - Rating: 4)

    A big THANK YOU to Prince who assisted me with setting up my son’s direct deposit on 05/03. We were pressed for time in getting it done and wasn’t aware that we had to make an appointment. Thanks to Prince, we got it done. We appreciate you!!

  • Review 9 (2024-04-25 - Rating: 5)

    Every person at this location is amazing.Chezka, Ruby, Belinda,Prince, Crystal, Jonnie, and Nancy Best customer service ever. These folks have always been great and provide amazing customer service.

  • Review 10 (2023-10-26 - Rating: 5)

    Belinda Riojas is an excellent representative for Americas credit union. Our family has been with this credit Union more than 40 years, we are very pleased with the service we get. The employees act Americas credit Union are very professional and friendly, they make you feel like your part of their family, I would suggest anyone whos interested in joining a bank with great customer service choose this one.

  • Review 11 (2023-10-26 - Rating: 5)

    I have been a member of this American Credit Union for years. They have always been excellent in their approach and have always helped me out of financial issues that I was in. They have finance my cars when I needed to have them done. Their staff is very kind and always prompt in their service. Their loan officer Chezka was very sweet and prompt in getting my loan approved. I Thank you again for excellent help.

  • Review 12 (2023-04-25 - Rating: 5)

    America’s Credit Union in Lancaster, TX is the Best Bank ever. The staff here is excellent, professional and friendly. The manager - Crystal Williams is one of the best managers I know. She is patient, caring, kind, knowledgeable and professional with ALL of the customers. I recommend her for the highest raise the company can give her because she is just one of a kind. This credit union gives Chick fil a customer service over here… Thank you ACU; I am your family for life! ⭐️⭐️⭐️⭐️⭐️ Y’all come on over here an opening up a checking and savings account and tell them I sent you…

  • Review 13 (2023-05-02 - Rating: 5)

    I’ve been with America’s Credit Union Lancaster location for many years. Always great customer service. I recommend Latisha Reyes, because she is an awesome loan producer. She is diligent, thorough and really does what it takes to get the job done.

  • Review 14 (2023-10-26 - Rating: 5)

    Ive been banking here since it was GO Federal Credit Union! Belinda Riojas has always been my go to associate here. She has all the answers and makes my visits go as smooth and quick! Very friendly and professional!

  • Review 15 (2023-04-25 - Rating: 5)

    Ms. Williams and her team at the Lancaster branch were a pleasure to work with! They made opening an account and securing a loan a very pleasant experience. I highly recommend this team for all your banking needs.

  • Review 16 (2023-04-06 - Rating: 5)

    I have been working with Jessie Marbar for many years and due to her customer service I will always use her. Jessie has always been the sweetest, kindest and most helpful loan officer. I feel like we have built the best friendship over the phone through the years and she has always taken care of me. Jessie always looks out for my best interest and I can tell it’s not just the employee she is but the person she is. Jessie is the reason I continue to use Americas Credit Union. Jessie is an employee that every business wish’s they had.

  • Review 17 (2024-07-02 - Rating: 5)

    Great place with excellent service! Nancy does a fantastic job every time helping with automatic payments, and processing my loan payments!

  • Review 18 (2023-11-01 - Rating: 5)

    Very professional and courteous agent. Chezka Perez, helped us open a new account after a fraud incident. Ms. Perez was a delightful representative of the credit union. Thank you, Chezka!

  • Review 19 (2023-06-16 - Rating: 5)

    Ruby was very patient and kind, I had several transactions to get from my one trip at this credit union! Ruby kept a smile and completed every transaction for me ! Thank you Ruby and America please give her a raise 😍🥰

  • Review 20 (2023-04-27 - Rating: 5)

    Nancy is best person ever. She is very professional and always take care of me. Lancaster branch is the best. They always give me great customer service.

  • Review 21 (2023-04-27 - Rating: 5)

    I have been coming to this branch for 20 + plus years. Everyone is very friendly and willing to help. I love my Credit Union and I love this branch! I will always remain loyal to them.

  • Review 22 (2023-04-21 - Rating: 5)

    Five stars to the Lancaster team. I truly appreciate Crystal. She saved me from going to another bank. She is always available for help. I truly appreciate her and the crew.

  • Review 23 (2023-05-31 - Rating: 5)

    Ruby is awesome associate its a pleasure have her help pl me. Ive been a member for over 30 years and will continue to be one with associates like Ruby!

  • Review 24 (2024-07-24 - Rating: 5)

    Ruby and Jonnae was very helpful. They are fantastic. They need to get a raise.

  • Review 25 (2024-05-22 - Rating: 5)

    Mrs. Belinda doing a great job at American Credit Union she has Great attitude and always helping people when they need help.

  • Review 26 (2023-04-05 - Rating: 5)

    I have applied for 2 car loans 2 separate times and a personal loan to consolidate my credit card debt. Each time Jessie Marbar has gone above and beyond to help me. It was the most personalized experience I have ever had dealing with any financial institution. I have now transferred all my banking to ACU knowing I will be taken care of no matter what.

  • Review 27 (2024-06-18 - Rating: 5)

    This credit union is remarkable. Prince was very helpful. Make sure to check them out

  • Review 28 (2024-05-02 - Rating: 5)

    Maria was very helpful and courteous with handling my transition. Excellent customer service

  • Review 29 (2023-04-27 - Rating: 5)

    Nancy is the absolute best. She always provides service with a smile and she provides the best customer service. She definitely needs a raise!!!

  • Review 30 (2023-05-26 - Rating: 5)

    Chezka is the best, she always gives my sweet Auntie the personal touch she needs with her accts!! We have been members for years!!!!

  • Review 31 (2024-05-01 - Rating: 5)

    Nancy is a very good cashier the BEST one I seen yet thank you! ~ Willie

  • Review 32 (2023-10-26 - Rating: 5)

    Omg Lancaster is excellent. I love Nancy Chezka Crystal Belinda Prince Ruby and Jonnae .

  • Review 33 (2023-10-27 - Rating: 5)

    I always enjoy this location nice and fast transactions, especially Ms. Belinda very helpful and always answers my concerns or questions. Highly recommend this location.

  • Review 34 (2023-04-27 - Rating: 5)

    I love Nancy and I will follow her wherever she go. Lancaster is the best branch you have.

  • Review 35 (2024-04-26 - Rating: 5)

    Prince Jones Has great customer service. He solved all of my problems.

  • Review 36 (2024-02-29 - Rating: 5)

    Loved the agent Chezka Perez!! She was so kind and helpful!

  • Review 37 (2023-04-26 - Rating: 5)

    Always courteous and professional. Approachable and patient. i have seen a lot of patience on the part of the agents when handling difficult customers.

  • Review 38 (2024-05-02 - Rating: 5)

    Chezka Has good customer service very friendly and I will recommend her

  • Review 39 (2023-12-04 - Rating: 5)

    Their service was prompt and friendly, Belinda is always very helpful and always provides good aervice

  • Review 40 (2023-06-26 - Rating: 5)

    Ms Chezka has amazing custom service , great communication, and very patient; The building is very clean.

  • Review 41 (2024-04-27 - Rating: 5)

    Ruby is always so pleasant to work with and very efficient.

  • Review 42 (2023-04-28 - Rating: 5)

    Lancaster is the best branch you have. l love coming here. The people are great.

  • Review 43 (2024-01-24 - Rating: 5)

    I was told to help and invest in local bank I never got anything out of that until I found Americas credit union, its never too late to be happy.

  • Review 44 (2024-10-18 - Rating: 5)

    I love this CU . crystal and Belinda are wonderful

  • Review 45 (2023-12-21 - Rating: 5)

    Nancy and the staff is great. They have been great for 23 years.

  • Review 46 (2024-05-01 - Rating: 5)

    Prince was such a great help and moved very efficiently!

  • Review 47 (2024-04-25 - Rating: 5)

    Amazing service for the 6 years I’ve been a member.

  • Review 48 (2023-11-06 - Rating: 5)

    Nancy was nice, professional and informative! Awesome customer service!

  • Review 49 (2023-06-06 - Rating: 5)

    They have always been very good with us and I am glad to be a member

  • Review 50 (2024-04-26 - Rating: 5)

    I had a great experience with prince great job and great customer service

  • Review 51 (2024-05-10 - Rating: 5)

    Very helpful and nice 👍🏽 thanks . My teller was Maria

  • Review 52 (2021-05-13 - Rating: 5)

    Friendly customer service, they were willing to work with me and got me in at 2% interest rate on my auto loan! Thanks ms Belinda

  • Review 53 (2023-10-26 - Rating: 5)

    Thank you for always helping me out!! Love Lancaster and Crystal

  • Review 54 (2023-06-07 - Rating: 5)

    The staff provided excellent customer service and competitive CD rates.

  • Review 55 (2023-05-03 - Rating: 5)

    The customer service was excellent love it. Great experience

  • Review 56 (2023-12-31 - Rating: 5)

    Glad they moved to Lancaster Tx! Awesome

  • Review 57 (2023-05-01 - Rating: 5)

    Lancaster branch was very helpful when lwalked in and applied for a loan.Thank you

  • Review 58 (2023-10-26 - Rating: 5)

    Prince was very helpful and outgoing opening account.

  • Review 59 (2023-06-01 - Rating: 5)

    Chezka was excellent, kept a smile on her face

  • Review 60 (2023-11-03 - Rating: 5)

    Nancy assisted me with professionalism with my account.

  • Review 61 (2023-04-27 - Rating: 5)

    Chezka was very helpful with opening me up a savings account

  • Review 62 (2018-03-05 - Rating: 5)

    Super friendly staff and love working with a local credit union over the big banks!!

  • Review 63 (2023-05-05 - Rating: 5)

    Great! Got our credit set up quick and easy

  • Review 64 (2024-05-16 - Rating: 5)

    Maria was very nice and helpful!

  • Review 65 (2024-05-17 - Rating: 5)

    Great customer service from Crystal!!!

  • Review 66 (2023-05-17 - Rating: 5)

    I highly Recommended. Top notch service.

  • Review 67 (2023-04-25 - Rating: 5)

    Prince was Very patient & thorough!

  • Review 68 (2024-05-16 - Rating: 5)

    Very helpful and professional

  • Review 69 (2024-01-31 - Rating: 5)

    Great customer service

  • Review 70 (2023-11-03 - Rating: 5)

    Prompt and always courteous 🙂

  • Review 71 (2023-05-04 - Rating: 5)

    Fast & helpful service!

  • Review 72 (2016-08-07 - Rating: 5)

    Been with this bank for years love it

  • Review 73 (2017-01-06 - Rating: 5)

    Very good no complaints

  • Review 74 (2023-05-01 - Rating: 5)

    Great service

  • Review 75 (2023-04-06 - Rating: 5)

    Superb service!!!

  • Review 76 (2024-05-21 - Rating: 5)

    Chezka good service

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