Altra Federal Credit Union

Located in Houston, Texas

Address: 5523 Troup Hwy, Tyler, TX 75707, United States

Phone: +1 800-755-0055

Rating: 3.5

Review 1 (2022-08-10 - Rating: 5)
I’ve been a member with Altra for awhile now. Tori English has been my loan officer and she is excellent and very helpful. I hands down would recommend using her when you need your next loan or starting a new account. She is all about looking out for her customers. Give her a chance to process your next loan and you won’t be disappointed. I never leave reviews but with her outstanding services. I wanted others looking to know from a first hand member with Altra that she is great!

Review 2 (2024-08-15 - Rating: 5)
Always have friendly and outgoing staff. Love that they treat me like a five year old if I ask them to

Review 3 (2025-01-23 - Rating: 5)
They will help u with whatever your needs are that why I bank at Altra

Review 5 (2016-07-01 - Rating: 5)
I recently worked with Tammie for a home mortgage. The process was very easy. All communication was done over email, and all documents were uploaded to their website. I highly recommend them.

Review 6 (2022-07-25 - Rating: 5)
Great customer service. Associates are all very knowledgeable and friendly. Love the technology, it really makes transactions fast and easy.

Review 7 (2019-04-29 - Rating: 5)
I absolutely LOVED my experience with Tori Gardner! She is an amazing employee who listens and actually helps!! We need more people like her!!

Review 8 (2016-08-06 - Rating: 5)
The best service that Ive had out of all places Ive used. Were getting ready to close on a house, and Altra made the process smooth for me. Its great I love it!

Review 9 (2017-08-04 - Rating: 5)
Nohemi was great in helping me get my vehicle refinanced. Thank you so much.

Review 10 (2016-11-25 - Rating: 5)
I have been with altra since in was 16 Im 39 now and I will never change banks its the best to me.

Review 11 (2016-06-27 - Rating: 5)
Have been with this bank for 11 years and they have always taken care of me.

Review 12 (2017-12-05 - Rating: 5)
I always get taken care of by the staff members especially Sherri!

Review 14 (2020-06-26 - Rating: 5)
This where I bank. The provide all the services I need.