All Reverse Mortgage, Inc. (ARLO )

Photo of All Reverse Mortgage, Inc. (ARLO )

Located in Houston, Texas

Address: 17300 El Camino Real #110, Houston, TX 77058, United States

Phone: +1 800-565-1722

Rating: 5

Services

  • Identifies as veteran-owned
  • Identifies as women-owned
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage lender
  • Mortgage broker

Photos

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Comments

  • Review 1 (2021-03-13 - Rating: 5)

    I felt informed, respected and treated professionally. Lynn Joyce and Teresa were great! Lynn kept me informed and was there every step of the way. They were both delightful to work with and things went smoothly and timely. I highly recommend this company.

  • Review 2 (2020-03-11 - Rating: 5)

    I had researched other companies and am happy to say I chose the right one. Mike Schuler and Jay Moore did an outstanding job, followed up consistently and took time to answer all my questions. The process was quick and easy!

  • Review 3 (2020-09-10 - Rating: 5)

    I investigated reverse mortgages myself, before looking for a lender.After reading the reviews of various companies, including the one doing the most tv advertising, I chose ARLO.I spoke with Mike Schuler, who was very helpful and answered any questions I had. He sent an application and the general rules and information about reverse mortgages, which were exactly what I had discovered on my own. It made me comfortable with the integrity of the company.We then worked with Theresa Lee the loan processor, to complete the requirements typically involved in a refinance.Theresa was extremely helpful in resolving a few glitches along the way.(which had nothing to do with them).Closing was held in our home, by Jennifer, and went very smoothly.the whole process took about a month, almost to the day that was originally anticipated. Money in my account 4 days later.Very pleased with the whole process and the professionalism and care of Mike and Theresa.

  • Review 4 (2020-03-24 - Rating: 5)

    I am amazed at how this company advertises itself, which is by offering a genuinely valuable service to people through answering their questions about reverse mortgages, including very individual, complicated and unique questions. And all free of charge! This is just ever so generous of the company to be doing this. The response that I receiveD, by the way, was incredibly detailed and through, and it totally resolved the quandary for me regarding what I should do. Thank you so, so very much!

  • Review 5 (2021-03-08 - Rating: 5)

    Deciding to persue a reverse mortage is a big deal. Most of us have never done this before and lack the knowledge that the great team at ARLO have. They were there throughout the process and helped me at every step. I enthusiastically recommend Kat Kronbusch and her team.

  • Review 6 (2022-02-18 - Rating: 5)

    Thank you for the information about having the reverse in our Trust name, you saved the day. I cant believe that man said that the loan could be called if we put in Trust! To even say call the loan when we have followed all the laws and rules, paid taxes, HOA fees, INSURANCE, and more in advance one year every year for 5 years, he is lucky we dont sue him. We will have to rest a few months and think about getting a new reverse, as we are fine for 3 more years. We may decide never to do this again, rather sell in 3 years and go into a rest home as we are 75 and 79, how stupid of them, we wont live 10 more years with heart issues and parkinson!!! Thank you and if we decide to reverse again, we will use you!

  • Review 7 (2022-05-12 - Rating: 5)

    Thank you for the quick response and helpful answers! Such a wonderful way to communicate with knowledgeable responses!i replied to your message Cliff, hoping to hear back from you again! TYSM!

  • Review 8 (2021-08-16 - Rating: 5)

    Dear Arlo... Just want to thank you for your clear and concise recommendation , on how we need to proceed with our pending project..It was very comforting , to have the correct information on how we should approach our reverse mortgage lender .With all of these rules from HUD and the lender , its good to know that there is a solid, & reliable source available, out here to help Seniors , sort through the red tape, regarding the ins and out of getting, and maintaining their reverse mortgage.... Once again thank you Arlo, ( Cliff, lol ) & All Reverse Mortgage , for this valuable service that you provide☺️Willie & Sondras Phillips..

  • Review 9 (2021-02-24 - Rating: 5)

    Thank you so much for your very prompt and very thorough answer to my question. If only all companies provided service like this, the world would be a much more pleasant place.

  • Review 10 (2020-04-14 - Rating: 5)

    All Reverse Mortgage is honest, easy to deal with, prompt service and highest integrity. Been with them 3 years now, no issues. Highly recommended. Happy I chose them!

  • Review 11 (2021-03-03 - Rating: 5)

    Excellent response. I wanted to confirm what I already knew, in terms that my executor would understand. Clear and concise. Put my mind at ease.

  • Review 12 (2021-02-05 - Rating: 5)

    The reply was quick and very helpful. This is an excellent resource for those who need expert advice but have little money!

  • Review 13 (2021-09-10 - Rating: 5)

    They answered my question completely and quickly. I hadnt been able to find the answer anywhere on the internet, but they had it! There is lots of good information on this websiste.

  • Review 14 (2021-06-30 - Rating: 5)

    Cliff responded to my email in a day, to tell the truth I was pleasantly surprised , on how helpful he was . Thank-you Cliff

  • Review 15 (2022-01-20 - Rating: 5)

    Very helpful information provided. Will make sure that we go over all documents to ensure what our rights will be!

  • Review 16 (2022-06-16 - Rating: 5)

    Received a very complete and informative answer to my question by email within a couple of days.

  • Review 17 (2022-02-16 - Rating: 5)

    Thank you for answering my question so promptly and thoroughly. You are the best.

  • Review 18 (2022-03-08 - Rating: 5)

    Prompt and professional! QUICK response with insightful information. Highly recommend!

  • Review 19 (2021-11-17 - Rating: 5)

    Prompt and very informative. Thank you so much

  • Review 20 (2020-03-11 - Rating: 4)

    Everything went well from start to finish and I experienced nothing negative.

  • Review 21 (2020-12-28 - Rating: 5)

    Provided excellent professional advice. Highly recommended!

  • Review 22 (2020-03-24 - Rating: 5)

    My question was answered promptly, and the information was very helpful.

  • Review 23 (2021-01-20 - Rating: 5)

    Gave me the information I needed so I can handle the situation Im currently in.Thank you

  • Review 24 (2021-05-11 - Rating: 5)

    Thanks for responding. My question was answered with all theinformation i needed.

  • Review 25 (2020-05-04 - Rating: 5)

    Quick to respond! Thank you for your service!

  • Review 26 (2020-03-20 - Rating: 5)

    They helped me answer my questions regarding reverse mortgage.

  • Review 27 (2022-02-15 - Rating: 5)

    Great source of information

  • Review 28 (2023-09-25 - Rating: 5)

    Thank you. !!!!!!!!!!