Texas First Bank

Located in Houston, Texas

Address: 111 State Hwy 3, League City, TX 77573, United States

Phone: +1 281-332-6900

Rating: 4

Review 1 (2024-11-29 - Rating: 5)
Julie Patel and everyone else at this bank have been so nice and welcoming since I’ve opened an account in October. They remember me by name and I’ve witnessed their interactions with other customers — they’re SO nice. GREAT customer service. And they have snacks!

Review 2 (2024-05-25 - Rating: 5)
Texas First Bank offers exceptional service that truly stands out. The staff is always friendly, professional, and eager to assist with any banking needs. Whether its opening an account, applying for a loan, or resolving an issue, they handle everything efficiently and with a personal touch. The online banking platform is user-friendly and reliable, making transactions and account management a breeze. Texas First Bank combines traditional customer care with modern convenience, making it a top choice for banking in Texas. Highly recommended!

Review 3 (2024-07-02 - Rating: 5)
It’s a pleasure to step in to your bank facility and be cordially greeted by a professional and familiar staff. This team will go out of their way to meet your banking needs with a genuine commitment. Keep up the good work! We appreciate you!

Review 4 (2024-01-06 - Rating: 5)
It is amazing to walk into a bank and be called by name. Kendrick Cooper and his staff are personable and very friendly. It’s also nice to be able to call the branch and not be sent to some call center in another country where they hardly speak English.You don’t find that in banks anymore. I hope Texas First Bank never veers from what they believe in and that is making the customers feel welcome. I was with Chase for over fifteen years and have no regrets of switching to Texas First Bank.

Review 5 (2021-10-26 - Rating: 5)
Professional, prompt and quick!!! I’ve been going to this same location for years (16 plus) and they have always been great to me. Not only have they done a great job with my checking and savings account they have also helped me with loans from time to time over the years. The local option is the way to go… way better than the big banks like Chase or Bank of America…. Texas First Bank for life!!!

Review 6 (2024-05-17 - Rating: 5)
Kendrick Cooper is the best! I can always count on him and the team.Alysse, Julie, Chris. Great Job!!!

Review 7 (2020-04-10 - Rating: 5)
The negative reviews Ive just read in no way reflect the service Ive received from this branch. I first connected with them two weeks ago and from Tyler to Kassandra to Courtney, I have received attention, time, and service that far exceed any bank with which I have dealt.They have gone above beyond what I would expect from a bank, even going so far as to work beyond normal operating ours to look out for my business. Were not even a big company.They had little to gain from serving us in the way they did but treated us like we were as important as even the biggest client. They answered the call when we needed support and delivered.I suggest anyone looking at other reviews consider reaching out to the bank directly. Im confident that youll find any negative reviews were based on personal biases and/or expectations that good service means the bank compromises their values and fiduciary obligations to fit the reviewers unreasonable, unethical, or possibly illegal demands. Reach out to the bank before relying on the subjective opinions of reviewers that are not vetted and have nothing to support the veracity of their claims.Weve all learned this lesson time and time again. Relying on the words of someone hiding behind a keyboard isnt wise. Reach out and judge for yourself. Im sure as hell glad I did.

Review 8 (2019-01-07 - Rating: 5)
This bank is awesome. I started banking here about a year ago. They are polite and quick. They call every so often to make sure theyre providing you the best service possible. And they have random free standing ATMs everywhere down here. Its nice. Im glad I switched to these guys.

Review 9 (2021-02-04 - Rating: 4)
I wanted to set up an account and I was immediately helped by I believe her name was Chelsea... then an issue came to my attention (something that happened on my part). But she was able to best assist me in a timely manner and as best as she could. Customer service was 9 out of 10

Review 10 (2024-05-03 - Rating: 5)
Alysse and Julie helped me out tremendously. They had excellent customer service.

Review 11 (2022-06-01 - Rating: 5)
Love this bank. Always courteous snd efficient. The guys are friendly, helpful and never disappoint me when I ask for help.

Review 12 (2022-09-19 - Rating: 5)
Thank you Kendrick for always being there to help me. I appreciate you so much.Your always so nice & help me very fast.Stay awesome.