Texans Credit Union

Photo of Texans Credit Union

Located in Houston, Texas

Address: 626 Austin St, Garland, TX 75040, United States

Phone: +1 972-348-3700

Rating: 4.5

Services

  • Drive-through
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Investment service
  • ATM
  • Car finance and loan company
  • Federal credit union
  • Financial institution
  • Credit union
  • Loan agency

Photos

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Comments

  • Review 1 (2024-12-31 - Rating: 5)

    Wonderful experience. Quickly took care of our needs. Mrs. Rivera did a great job. Thank you. We will be back.

  • Review 2 (2024-11-02 - Rating: 5)

    Mellissa, Alex, and Guadalupe saved the day!!! They went above and beyond to help me and made my time here at the credit union a breeze. Truly the best people to work with!!!!

  • Review 3 (2025-03-03 - Rating: 5)

    Sumari is the best there. So nice and professional helping my needs

  • Review 4 (2024-08-06 - Rating: 5)

    Sumari was very informative, helpful, and her communication was always excellent. Texans is a very reputable financial institution and their number one priority is their members. I can say I would definitely recommend Texans to anyone.

  • Review 5 (2024-05-08 - Rating: 5)

    Nothing but the best service from Nate Barnes, he was very accommodating and professional and helped me with my current car loan and account. I would highly recommend him and this establishment any day. Thank you Nate again for making my dreams come true! Lolita M:-)

  • Review 6 (2023-10-28 - Rating: 5)

    Awesome customer support and service.My husband was so pleased with how knowledgeable Jennifer Hill was. She was very kind and very easy to talk to. She offered all of the services that the Credit Union offered. We’re very pleased in becoming members.

  • Review 7 (2024-08-13 - Rating: 5)

    The people are very friendly and helpful. They really are sincere in trying to answer questions and give you good service. Lupe is especially helpful.

  • Review 8 (2023-10-01 - Rating: 5)

    I have been banking with Texans Credit Union for a few years but have done everything online. I visited the drive through a few days ago and was helped by Monica. She was a delight to work with, so pleasant and cheerful. I look forward to do more in person banking. Thank you, Monica!!

  • Review 9 (2024-02-08 - Rating: 5)

    Cameron, the teller, was very helpful and courteous. He provided me with a new credit card on the spot and changed my checking account status so that it would now draw interest. Much appreciated. Thank you very much.

  • Review 10 (2025-02-16 - Rating: 5)

    Anytime I need help immediately, TCU is always there.

  • Review 11 (2023-10-27 - Rating: 5)

    Jennifer at your Garland branch was very nice and helpful. She helped me resolve my issues. Thanks again Jennifer you made my experience a good one.

  • Review 12 (2024-01-31 - Rating: 5)

    Financial Service Representative Guadalupe Gamino at Texan Credit Union made my auto loan transaction absolutely stress- free. It was truly a pleasure doing business with them & I will highly recommend them to anyone looking for an outstanding financial institution .

  • Review 13 (2024-04-14 - Rating: 5)

    We have been customers over 40 years. We seldom have need to come into our Garland branch, but when we do, everyone is still very friendly and helpful.

  • Review 14 (2023-11-07 - Rating: 5)

    Sumari was exceptionally helpful when I needed her help to fix some technical issues with my accounts. She knew exactly what to do and went about getting a done with a friendly, pleasant way.

  • Review 15 (2024-05-07 - Rating: 5)

    Texans is wonderful. All of the staff are very kind, professional and always go above and beyond to help me. I have been with them for 20 plus years.

  • Review 16 (2021-06-07 - Rating: 5)

    I’m not a customer here, but I’d like to give recognition to Vanessa Gonzalez! She helped my mother after she totaled her car to get into a new one with ease! I love how caring and compassionate she is about her members and how she treated my mother the way I’m sure she treats her own! Great job! Thank you for helping my mother!

  • Review 17 (2023-12-31 - Rating: 5)

    Wonderful staff, always ready to help and provide guidance in all matters. Texans has done good work finding such a talented group of professionals. Thank you

  • Review 18 (2024-06-24 - Rating: 5)

    I am 13 years old working with a lady named Jennifer she helped me with opening a checking account highly recommend going to her with a youth checking account.

  • Review 19 (2022-07-15 - Rating: 5)

    Monica was wonderful! She helped me with getting a summary of my dependents account. She was very patient and friendly. A pleasure to work with.

  • Review 20 (2017-10-14 - Rating: 5)

    Ive visited this location twice each time was a great experience. James was great he was efficient, knowledgeable, and friendly. Hes also the ultimate multitasker he did our paperwork, looked up auto loan information, and setup our checking account all at once. Thanks for being so awesome.

  • Review 21 (2021-04-20 - Rating: 5)

    My husband and I have accounts and a loan with Texans for years and have been very pleased. Recently had to help a family member who also uses Texans gather information and Jenny L. at the Garland location has been wonderful in helping me with what was needed.

  • Review 22 (2016-08-02 - Rating: 5)

    Today Manny V. made me to feel like I was the only client he has. Texans Credit Union always gives me the undivided attention when I need it the most. They offer some of the very best financial solutions for my personal banking needs and also for many of my business financial needs as well. Thanks for the great help today Manny!!

  • Review 23 (2024-06-13 - Rating: 5)

    Everybody was polite and professional.Nate was great and Monica and Jennifer!!

  • Review 24 (2022-11-05 - Rating: 5)

    My account was hacked during the Covid outbreak. The drive thru was only opened but Texans took care of the problem right in the drive thru quickly! They are Great!

  • Review 25 (2020-02-06 - Rating: 5)

    Great Location. Walking Distance to Downtown Garland, The Library, Restraunts, Coffee, Stores and Shops, The college Campus, City buildings, Apartments, houses, and a lot more! I forget about this location sometimes. But its nice if im in Downtown Garland. Always friendly service! Plenty of parking around. Not just here.

  • Review 26 (2021-02-27 - Rating: 5)

    Two people working 4 lanes using pneumatic tubes is going to take awhile if all lanes are busy. Dont expect to breeze through if more than 2 lanes are busy. Take something to read. Service is excellent given the reality of COVID.

  • Review 27 (2018-12-06 - Rating: 5)

    Went into the bank this afternoon and was greeted with nothing but kindness and understanding from Bria Hart. Sometimes a little bit of service can go a long way to keeping a member. You are lucky to have her at this location.

  • Review 28 (2023-03-23 - Rating: 5)

    I Have been a member of texans c u for as long as they have bought out the Garland employees credit union that started back in 1972 have financed many cars ,rvs. would not be banking any place else Truitt Works retired from the city of garland for 25 years.

  • Review 29 (2021-05-06 - Rating: 5)

    Had such greate experience today! Went in not realizing it was almost closing time (so sorry) but Guadalupe helped me sign up for a new account ! She was very helpful explain everything very well and I got out of there super fast !! So glad to be a member there !!! Thank you !!

  • Review 30 (2024-06-10 - Rating: 5)

    Monica did outstanding job helping me with Zelle services.

  • Review 31 (2023-10-03 - Rating: 5)

    We had the best experience here!! True southern hospitality as soon as you enter!! Sumari and Monica went above and beyond!!

  • Review 32 (2022-06-07 - Rating: 5)

    Monica, at the Austin Street Garland location, was very helpful and courtesy, with all banking needs in our visit. Would recommend Monica to anyone that needed assistance with their banking needs.

  • Review 33 (2019-03-22 - Rating: 5)

    This Branch Is Amazing Best Customer Service Ever . Always A Pleasure Walking Into A Place That Appreciates You And Knows You On A First Name Basis Rather Being Labeled As Another Member They Treat Me Like Family And Close Friends

  • Review 34 (2022-08-24 - Rating: 5)

    I highly recommend using this branch of Texans. The have always been more tha just satisfied with the service I have received. The representatives have always bvb een courteous, friendly and respectful.

  • Review 35 (2024-06-15 - Rating: 5)

    Simply a great Credit Union, superb service and great people.

  • Review 36 (2024-02-07 - Rating: 5)

    Great staff and very kind people, best bank in the area for sure 😁

  • Review 37 (2022-06-18 - Rating: 5)

    Cameron is such a wonderful and understanding human being. My interaction with him is always the best! Thanks for all your help!

  • Review 38 (2022-08-11 - Rating: 5)

    Monica greeted me as I entered the lobby. Great service, pleasant and efficient. Always have liked the service.

  • Review 39 (2018-11-08 - Rating: 5)

    Ive been a member for 13 years. They have excellent customer service, clean offices, easy to do online banking, and great debit card support.

  • Review 40 (2022-08-26 - Rating: 5)

    Been there over 20 yrs have had a few issues in that 20yrs but corporate takes pride in helping resolve issues some tellers can display rude behavior again it can easily be resolved when calling corporate always be polite and hope it will come back.

  • Review 41 (2023-08-24 - Rating: 5)

    Sumari and Guadalupe were very patient and helpful. They took care of what was needed.

  • Review 42 (2023-07-23 - Rating: 5)

    Wonderful staff. Very knowledgeable and polite. I highly recommend this facility.

  • Review 43 (2024-02-15 - Rating: 5)

    Awesome customer service, Monica is very helpful staff

  • Review 44 (2023-10-06 - Rating: 5)

    Everythings good. I have nothing negative to say about Texans.

  • Review 45 (2016-06-16 - Rating: 5)

    Best bank!!! Texans Credit Union help me refinancing my car, and low mortgage interest rate.

  • Review 46 (2018-10-30 - Rating: 5)

    Bria hart = awesome customer service def recommend joining they have amazing loan options

  • Review 47 (2021-05-01 - Rating: 5)

    Love the customer service super attentive n n super friendlyFast serviceI give it two thumbs up 👍🏻

  • Review 48 (2021-02-02 - Rating: 5)

    Great service at the drive-thru. Evelina was helpful and friendly.

  • Review 49 (2022-08-19 - Rating: 5)

    Excellent!!!! Service and costumer support…..thanks! Lupita Gamino and Monica….

  • Review 50 (2013-08-04 - Rating: 5)

    I love this bank... I will never leave it. I had it over the 10 years. No problems here

  • Review 51 (2017-10-21 - Rating: 5)

    Been with them for almost a month, so far its a good bank. :)

  • Review 52 (2017-05-07 - Rating: 5)

    Excellent bank they refinanced my car very low interest

  • Review 53 (2017-09-20 - Rating: 5)

    Great place. Safe location and very helpful customer service.

  • Review 54 (2023-11-21 - Rating: 5)

    Sumari did a fantastic job!

  • Review 55 (2023-10-12 - Rating: 5)

    Sumari was nothing but helpful and kind !!

  • Review 56 (2024-08-29 - Rating: 5)

    Nate was awesome

  • Review 57 (2021-02-02 - Rating: 5)

    Awesome service via drive-thru. Thanks

  • Review 58 (2021-05-29 - Rating: 5)

    Good location, great personel fast srvice

  • Review 59 (2023-05-28 - Rating: 5)

    Always great customer service

  • Review 60 (2024-01-23 - Rating: 5)

    Helpful with phone app!!!

  • Review 61 (2023-03-31 - Rating: 5)

    Great

  • Review 62 (2019-03-14 - Rating: 5)

    Verenice was very helpful.

  • Review 63 (2016-01-02 - Rating: 5)

    Nice!!! :-) :-)

  • Review 64 (2020-11-02 - Rating: 5)

    Great

  • Review 65 (2023-12-22 - Rating: 5)

    Very pleasant service from this bank, blessings to all

  • Review 66 (2024-01-26 - Rating: 5)

    Excellent service and very friendly

  • Review 67 (2019-05-25 - Rating: 5)

    Excellent service, they are friendly and helpful.

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