TDECU Pearland in Houston

Review 1 (2025-02-20 - Rating: 5)
Excellent service. The cashier was very knowledgeable. No wait around 2p . Short lines during lunch. I was done in under 5 mins and back to work. Good loan options too!

Review 2 (2025-01-31 - Rating: 5)
Autumn infante was very helpful in refinancing my auto loan. She was a pleasure to talk with and helped me with a smile. Ill look forward to dealing with her and TDECU for future financial purposes. Thank you Autumn. 😊

Review 3 (2025-01-13 - Rating: 5)
Autumn is so kind and patient. Loved the service I got from her. Its hard to find true genuine people like that. Ive been a member for 10 years and have never had bad service from here from anyone. Love tdecu pearland!

Review 4 (2024-08-16 - Rating: 5)
STEPHANIE STEWART IS OUTSTANDING!!! This employee went above and beyond! I received better service than I do at my hometown credit union. She was helpful and friendly. I hope this company appreciates what they have. Thank you Ms. Stewart and may you and your loved ones always be blessed! Pay attention Chase and other credit unions, you might learn something...

Review 5 (2024-11-29 - Rating: 5)
Don’t understand the low reviews, but this bank is literally underrated. Their staff are amazing, they’ve guided me through with my dispute. W

Review 6 (2024-07-25 - Rating: 5)
Stephanie Stewart turned around my frustrations even while just transitioning into her role. She is considerate and caring, she takes out the time to resolve your issues. Thank you again Ms. Stewart.

Review 7 (2025-01-24 - Rating: 5)
I’ve banked with TDECU since around 2017, and I have nothing but amazing experiences! I’ve been at this particular branch the whole time.I highly recommend them for your banking needs!

Review 8 (2023-03-15 - Rating: 5)
Friendly and accommodating service! Walked in needing to open an account, the manager was very friendly and even being short staffed that day, they managed to squeeze us in for an appointment. The lady who helped us was friendly and professional. Very happy with my experience today!

Review 9 (2019-08-17 - Rating: 5)
Every time I come to this branch it’s always a pleasant welcome. Today I went in looking to refinance my vehicle and Kevin made the whole process super easy and without any problems. He guided me through every steps, explained everything very well and even took the time to look at my old contract to make sure he didn’t miss anything. I was able to get a deal done and he kindly offered me a promotion that they’re running on checking accounts. Again, he explained everything and made me really confident in doing what I was doing. I upgraded my checking account while I was still there. Not only is Kevin funny but very helpful and concerning of any problems. Thank you Kevin and TDECU for always making my visit a nice one.

Review 10 (2019-09-19 - Rating: 4)
Well its a nice bank. With a nice people. I know they are under staff but still, they do an excellent job.My only complaint is that theyre behind technology. Unlike what other big banks have. Hopefully theyll catch up soon. I think all Credit Unions are behind. But TDECU has big potential for big improvement.

Review 11 (2024-08-29 - Rating: 5)
Just go see Chloe anytime you need assistance. She is very knowledgeable and gets your situation resolved fast!!!

Review 12 (2016-05-26 - Rating: 4)
When other banks and credit unions turn you away for ridiculous reasons, when they charge you left and right, stealing your money, TDECU is completely different. Despite my hardheadedness and poor money management skills, they have helped me and my grandmother tremendously over the last 4 to 5 years. Definitely recommend but watch out for maintenance issues. Having to update often it seems and my account was overdrawn because purchases I made were not shown on my account balance. I have been overdrawn a handful of times in my 37 years and this was the first time with them. Not very happy about it.

Review 13 (2019-11-09 - Rating: 5)
❤️This place never had a problem love Kevin and all the staff They walk you through the process.What ever the transaction is so you are always are informed. They always make sure you know that this is your credit union.

Review 14 (2018-03-31 - Rating: 5)
We were very disappointed when TDECU took over Whitney bank, we are very resistant to change, did not want any thing to do with TDECU - but we finally changed over to them. Have had nothing but EXCELLENT service from them - tellers and officers always polite and helpful. Had one small loan from them, no problem - and received good investment advice. 5 star rating from wife and I!

Review 15 (2019-06-21 - Rating: 5)
They were soooo professional during my ENTIRE visit. As soon as I entered I was immediately greeted and asked why I had came in. The employee who I was coming to see was still on a phone call so the greeter told me about the refreshments they had and she told me I would be attended to shortly, which I was about 2 minutes later. It really felt like they cared that visit was pleasantly. Great service!

Review 16 (2020-05-18 - Rating: 5)
Anyone who says they get less than stellar service must have just been having a bad day, this is the best financial institution on the planet, customer service is outstanding. Jared has helped me several times and everything Ive been made to feel like he really cared about me and my needs. I would recommend this place to everyone.

Review 17 (2022-12-06 - Rating: 5)
Sharonda Simon was my teller and the Pearland location and she was very patient and supporting with issues and made sure I was taken care of in a respectable and professional manner.

Review 18 (2019-08-08 - Rating: 5)
Kevin was very friendly and super helpful!! I had a great experience! 10/10 would definitely recommend going to Kevin for literally anything! He has the greatest attitude customer service has ever seen!!

Review 19 (2022-09-15 - Rating: 5)
Chloe H. Helped with my release of lien and had been calling TDECU for awhile to get my title. She helped me super fast and even the front lady who greeted me in the front was super nice

Review 20 (2020-09-15 - Rating: 5)
Amazing staff! Thank you to Erin for helping me with all my inquiries, it’s hard to come by such friendly people these days!! It does not go unnoticed!!

Review 21 (2016-01-27 - Rating: 5)
Always professional and nice. Have always followed though with helping me with anything I needed. Not a hassle like other banks.

Review 22 (2015-10-12 - Rating: 5)
I love my Pearland Branch! They are always pleasant and when my wallet was stolen they sprang into action to protect me. Thank you guys! I always recommend TDECU!

Review 23 (2020-03-11 - Rating: 5)
Always great customer service Ryan is such a kind Young man always willing to go over and beyond to help with any problems he my husband go to guy🙂👍thanks Ryan an other Staff.

Review 24 (2019-06-25 - Rating: 5)
Tha guy on the phone was super nice (Raul), excellent customer service.Cant waitnto see whats in their branch near me.

Review 25 (2016-06-18 - Rating: 5)
Its nice to walk in your credit union and they know your name. :)

Review 26 (2023-04-03 - Rating: 5)
The Bank representative was helpful and attentive.

Review 27 (2020-01-21 - Rating: 5)
I always get great service no matter which location I use,,

Review 28 (2015-01-17 - Rating: 5)
Love this credit union. super friendly nice people.

Review 29 (2022-06-15 - Rating: 5)
Always great Service!!Courtesy and prompt services

Review 31 (2019-11-09 - Rating: 5)
Excellent employee service. Kind, caring and helpful employees.

TDECU Pearland