TDECU Pasadena Preston

Located in Houston, Texas

Address: 322 Preston Ave, Pasadena, TX 77503, United States

Phone: +1 800-839-1154

Rating: 2.7

Review 1 (2020-08-29 - Rating: 4)
Ive had nothing but good experiences at this location. The staff always professional and easy to approach. I use it for personal banking and financing for my car and motorcycle. My only complaint is the ATM which part of the time doesnt accept my cash deposit or not working is why I prefer to go through the drive-thru or inside with a teller. Currently its removed due to vandalism. Been banking with them for just over 3 years.

Review 2 (2020-08-29 - Rating: 4)
Great credit union! Ive been a member for over 3 decades. My only complaint is that you cannot call a specific branch to discuss issues/services specific to that location. Not every branch provides the same services, and they do not have many locations convenient to me. It is more annoying now that they will only see you via appointment. I have had to schedule an appointment on my only day off to travel to a branch that was unable to help me only to return home and reschedule an new appointment at a different location.

Review 3 (2019-08-10 - Rating: 4)
I havent really gone inside this branch in a while. The only time I whent inside everyone was very polite and helpful. The only reason I always use this branch is because it has an atm that excepts deposits. Ive been to a couple of other branches and none of their atms have had that feature. The only thing I dont like is how far away from home it is.

Review 4 (2018-02-06 - Rating: 5)
Never had a problem with this place in the last 2 years. Tellers are very polite and they give me free coffee. Dont know why others have such bad expirences. Must be because they buy things when theyre broke and use their credit cards then get mad when they gotta pay back that APR.

Review 5 (2021-05-06 - Rating: 5)
Alberto was such a great banker!. Me and my husband opened a joint checkings account. he answered all of our questions. Great attitude and professionalism. Were satisfied with the service he provided!!.

Review 6 (2023-06-24 - Rating: 5)
Ive been with them for years and never had any issues. The tellers are all very polite and helpful.

Review 7 (2019-08-19 - Rating: 5)
Adriana was such a great banker . If you ever need a loan or anything she is always there to help ! Super sweet Lady .

Review 8 (2021-02-15 - Rating: 5)
Staff is nice, and theyre great and never so busy that they cant handle all the customers. Not long waits, ever.

Review 9 (2019-05-15 - Rating: 5)
Everyone is always helpful and friendly. I highly recommend this branch.

Review 11 (2016-07-09 - Rating: 4)
I just love it because its they make everything easy.

Review 12 (2023-06-06 - Rating: 5)
My daughter applied for a car loan for the first time and they helped her with everything that other banks did not want to do, and now she brings her car, thank you Mrs. Ellia García