National Life Group
Located in Houston, Texas
Address: 15455 Dallas Pkwy #1100-2, Addison, TX 75001, United States
Phone: +1 800-732-8939
Rating: 4.2
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Investment service
- Insurance broker
- Insurance agency
- Life insurance agency
Photos
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Comments
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Review 1 (2025-01-13 - Rating: 5)
I have held a policy with National Life Group for over 25 years. Every time I have contacted agents at their HQ, I have been very happy with the service and their ability to help me with exactly what I needed. Every time I have called, I have been able to speak with a friendly and knowledgeable professional without a long wait time. -
Review 2 (2025-01-22 - Rating: 5)
Today I received the most incredible customer service from Wendy B. She was extremely caring, knowledgeable, informative, and really helped me tremendously. She seemed to enjoy her job and what she does. Thank you so much Wendy! You are the best! -
Review 3 (2025-01-14 - Rating: 5)
Was not sure how I could do a withdrawal online on my account. Your associates that help me were very thorough on the explanation as to how I could do my withdrawal. They made it very simple and easy for me to understand. Truly appreciate their help. -
Review 4 (2024-10-15 - Rating: 5)
I would like to express my satisfaction with National Life Group for the excellent services I have been receiving. The team is always attentive and available to answer questions, providing quick and efficient support. The products offered are of high quality, giving me the peace of mind I need to take care of my future and my family. I highly recommend them to anyone looking for a trustworthy and customer-focused insurance company. -
Review 5 (2024-09-19 - Rating: 5)
I have been a customer with National Life Group since last year thanks to social media and YouTube advertisements for Amplify. Once I contacted them, they immediately found me the lovely Jennifer who took care of my needs and those of my kids whereby I was able to secure two life insurance policies with savings cash benefits at a very affordable rate. Today as I called to explain I had some financial difficulties, the lovely customer care representative Ellie was able to assist me and took great care of me. It was super easy to speak to someone and my issue was resolved pretty quickly. I highly recommend anyone who has a family that they care about to enroll with this great company, National Life Group. -
Review 6 (2024-12-18 - Rating: 5)
Un for seen circumstances rise especially in todays market. National Life Group readily responded to relieve some of the pressure in surrendering my policy for this event. The representative was very kind and professional in listening to my situation. He uploaded the form to my email and I docu signed and sent it back for review. No headaches which I appreciate. I definitely recommend this company for annuities. I will apply again next year when finances arent tight. -
Review 7 (2024-09-18 - Rating: 5)
I have been very pleased with my providers services since 2018. Mr. Richardson has always been available to assist with my needs and explain what I should do to prepare for the future when I retire. He also has helped me with Life Insurance for myself and children. I would recommend my agent Benjamin Richardson to others to plan for your retirement plans. Thank you for all you do!!! -
Review 8 (2024-11-28 - Rating: 5)
I called National Life yesterday and the woman who answered was awesome! She was professional, knowledgeable, courteous, and very patient with me.Her demeanor was so helpful, and she was so understanding at all times!Give her a raise and a promotion! -
Review 9 (2025-01-17 - Rating: 5)
Thank you for your kindness, no waiting time and the ease with which all my questions were answers.Your kindness and caring has a way of creeping over the air ways and lets one walk away knowing they are in good hands.Thank you. -
Review 10 (2025-01-14 - Rating: 5)
I am fully satisfied with the service. My inquiries were answered. Renan was accommodating and helpful. He was knowledgeable about IUL. I will recommend National life group to my family and friends. It was a great day 👌 -
Review 11 (2024-12-03 - Rating: 5)
The NLG staff were excellent ! They were knowledge, helpful thoughtful and VERY patient with a non Tech 77 year old. Patience in understanding my questions and concerns; Patience in walking me through responses; patience in sending me to tech staff on how to open en-cryptic messages.I look forward to working with your staff of professionals.Bill Ankner -
Review 12 (2024-09-30 - Rating: 5)
I was looking for a health insurance that will cover me and my family when covid hit...What I found was immensely better than the very restrictive health insurance that I am so familiar and work in. Living benefits of National Life Group is truly one of a kind. And I have been an insider in the healthcare field for 20 years... Hands down, the best peace of mind money can buy! -
Review 13 (2024-10-23 - Rating: 5)
Retired at 63 in 2014, was collecting from another 403(b) annuity. Now time to begin disbursement from NLG (via LSW account) and they were easy, helpful, timely...everything you could want in customer service! And Im delighted with the outcome of limiting salary earlier in a secure account. -
Review 14 (2025-01-02 - Rating: 4)
I have been with National Life Group for a number of year and its a great place to have a retirement account with a fair interest rate, and the people are professional and knowledgeable. -
Review 15 (2024-08-16 - Rating: 5)
National Life Groups customer service was amazing! Finances are a foreign language to me. The 3 reps were so patient explaining each step so I could understand in a way that was not condescending. I would recommend this company to anyone. -
Review 16 (2024-10-22 - Rating: 5)
I have been a customer with National Life for over 8 years and they have always treated me with respect. I feel my money is safe with this company and they have great security checks when I access my account. -
Review 17 (2022-12-20 - Rating: 5)
They had vendors with all types of beautiful had-made items to purchase. The company also offered complimentary (free) gift wrapping for the employees, this room was beautiful and spacious. I could live on this floor, plenty of windows. -
Review 18 (2024-11-12 - Rating: 5)
I have been with NLG since 2021 and have had a positive experience overall. I have recommended their savings strategy to other people who I know could benefit . -
Review 19 (2024-10-23 - Rating: 5)
I was very happy with the customer service at National Life . They listen to my concerns about my issues and how to correct them . The customer service person very understanding and compassionate . -
Review 20 (2024-12-19 - Rating: 5)
National Life group is a very good insurance company. They are very professional and give great service. I recommend them very highly. -
Review 21 (2024-12-02 - Rating: 5)
My representative was a delight !!Knowledgeable, thorough research, acknowledged my correspondences, and provided me with a project time frame for completion. -
Review 22 (2024-12-10 - Rating: 4)
Rep was nice but fast paced. I was trying to explain and she kept talking. Then she couldn’t help me find information I needed. -
Review 23 (2024-08-14 - Rating: 5)
Absolutely LOVE the coverage on my Living Benefits, the growth on my TaxFree Retirement, the customer service from the company and my agent and all around a wonderful vibe of caring for people!I highly recommend everyone to National Life Group :)Pam T -
Review 24 (2024-10-10 - Rating: 5)
National Life Group is an amazing company to serve ones needs specializing in an array of financial services offered. -
Review 25 (2024-10-25 - Rating: 5)
The customer service is excellent. They are very pleasant and helpful and seem interested in my inquiries. -
Review 26 (2024-09-29 - Rating: 5)
This is a great organization for your 401K and your 403B systems ,, help me with all of my All my systems that needed to be set up for my retirement -
Review 27 (2024-09-13 - Rating: 5)
Wonderful customer service! Wait time was minimal. The representative was very knowledgeable and professional. My questions were all answered. -
Review 28 (2024-10-10 - Rating: 5)
Its a company easy to do business with. THe support is also swift and knowledgeable. -
Review 29 (2024-09-26 - Rating: 5)
The customer service representative was courteous, thorough and professional. Great experience. -
Review 30 (2024-12-12 - Rating: 5)
Very friendly customer service representative easy to dock sign , fast refund coming -
Review 31 (2024-12-13 - Rating: 5)
Costumer service were quick and very knowledgeable! Was also not on hold at all. -
Review 32 (2024-11-19 - Rating: 5)
This company is very intune with their customers and give excellent service! -
Review 33 (2024-10-09 - Rating: 5)
National Life Group was very helpful, and the required paperwork was very user friendly. -
Review 34 (2024-12-02 - Rating: 5)
Customer service reps have always been helpful and informative. -
Review 35 (2024-08-10 - Rating: 5)
Any time I call National Life Group to get information about anything I need I always get excellent help from the teams that I talk to Thank You so much -
Review 36 (2024-08-02 - Rating: 5)
Im happy with National Life Group. I wish the app was more improved for user friendly -
Review 37 (2024-08-21 - Rating: 5)
NL is pleasant to work with as well as knowledgeable on their procedures as well as products. -
Review 38 (2024-10-12 - Rating: 5)
The best company for Life insurance in USA. I recommend. -
Review 39 (2024-12-28 - Rating: 5)
Always a positive experience, and they are always prompt -
Review 40 (2024-10-09 - Rating: 5)
Very great job love national life group -
Review 41 (2024-12-24 - Rating: 5)
Customer service level is superb. -
Review 42 (2024-09-10 - Rating: 5)
Great policy. Helpful customer service. -
Review 43 (2025-01-24 - Rating: 5)
Was able to get the info I needed quickly -
Review 44 (2024-08-26 - Rating: 5)
She was very helpful and professional and also patient. -
Review 45 (2024-12-27 - Rating: 5)
Very Good company. -
Review 46 (2024-12-20 - Rating: 5)
Best customer service experience. -
Review 47 (2024-10-01 - Rating: 5)
The man I spoke with was very helpful. -
Review 48 (2024-12-17 - Rating: 5)
Great customer service. -
Review 49 (2019-10-14 - Rating: 5)
Best company ever !! Great Term Policies, FlexLife (Permanent) and Retirement Policies !! Low premiums and good face amounts !!! -
Review 50 (2025-01-15 - Rating: 5)
Customer service is great -
Review 51 (2016-06-29 - Rating: 5)
I got living benefits from this company for free!!! that means if i get injured or ill they got my back with up to 90% of my coverege -
Review 52 (2024-08-29 - Rating: 5)
Very nice and professional!! -
Review 53 (2024-12-30 - Rating: 5)
Great Service!!! -
Review 54 (2023-02-07 - Rating: 5)
To go place to get life and annuities policies..they value customers -
Review 55 (2024-07-17 - Rating: 5)
Good company to work -
Review 56 (2024-08-08 - Rating: 5)
Excellent company -
Review 57 (2024-11-25 - Rating: 5)
It is good -
Review 58 (2019-02-21 - Rating: 5)
Great visit, nice building and people -
Review 59 (2016-07-08 - Rating: 5)
This is my life Insurance. Conpany -
Review 60 (2021-04-14 - Rating: 5)
Very good -
Review 61 (2018-09-20 - Rating: 5)
People are friendly -
Review 62 (2018-10-03 - Rating: 5)
Great people -
Review 63 (2022-03-27 - Rating: 5)
Great service -
Review 64 (2021-04-14 - Rating: 5)
Good -
Review 65 (2024-12-20 - Rating: 5)
I represent this Company as an active agent in the state of Florida and I remain confident that it will be for many more years. I have a client who values as I do the basic principles of a solid company committed to its agent and executive clients.Thank you very much for the support always 🫶 -
Review 66 (2025-01-03 - Rating: 5)
Friendly staff, they helped me with my questions I had about my policy. -
Review 67 (2023-07-02 - Rating: 5)
The best life insurance company in America I currently know. Good profit protection mechanism ^^! Good -
Review 68 (2025-01-21 - Rating: 5)
Excellent service and thank you company -
Review 69 (2024-04-24 - Rating: 5)
Excellent savings and retirement plan in IUL policies -
Review 70 (2021-01-11 - Rating: 5)
They take care of him very well