Credit Union of Texas

Located in Houston, Texas

Address: 4180 S Hampton Rd, Dallas, TX 75224, United States

Phone: +1 214-818-3231

Rating: 4.1

Services

Drive-through
Wheelchair-accessible car park
Wheelchair-accessible entrance
Cash advance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-08-05 - Rating: 5)
I have had a fantastic experience with Isabel Gutierrez. She helped me with my accounts and gave me valuable information, which I do appreciate. She wears a smile which is very helpful. I always feel welcome when I approach her and leave her. She is a GREAT young lady.

Review 2 (2024-06-04 - Rating: 5)
We had such a positive experience at CUTX. We were greeted, offered coffee or water, and then received assistance signing in electronically. Once we met with the banker, it continued to be a terrific encounter. Isabel was energetic, knowledgeable, friendly and patient. She answered all of our questions, accepted our preferences, and patiently guided us to the desired end. Thank you CUTX!!

Review 3 (2024-06-26 - Rating: 5)
Isabel G. Was such a pleasure to work with! She worked very fast to get the issues handled in a timely manner. I definitely look forward to working with her in the future because of her warm spirit.

Review 4 (2024-06-10 - Rating: 5)
Ms. Shirley is always the consummate professional! She is so friendly and helpful.Isabel helped us today, and we appreciate her professional assistance, promptness and kindness. Thank you so very much for all you do.

Review 5 (2024-06-25 - Rating: 5)
On more than one occasion Damion has exemplified great customer service. He’s attentive, not having me wait in line immediately helps the next person. Interact with outstanding attention to details and consideration to my concerns.

Review 6 (2024-06-21 - Rating: 5)
During my visit to CUTX, Loved being assisted by Yesenia. Great personality. Also Shirley is a wonderful helper. Always available to help customers with a smile.

Review 7 (2024-06-10 - Rating: 5)
Ms . Shirley and Mrs.Isabel were very helpful and Mrs. Isabel was very kind and patient with us while assisting us with our Mom Mrs. Joyce Broadnax accounts.Thanks for your time and patience.

Review 8 (2024-06-10 - Rating: 5)
Victoria was excellent and so patient with me, she solved all my problems, I have been with Credit Union of Texas over 30 years and they are the best bank ever!

Review 9 (2024-06-06 - Rating: 5)
Isabel was very knowledgeable and had great customer service. She answered all our questions. Definitely would recommend you see her for any loans or questions regarding loans.

Review 10 (2024-06-03 - Rating: 5)
Isabel help me today with all my banking needs. She was very knowledgeable and patient with me. It was a very pleasant experience.

Review 11 (2024-06-27 - Rating: 5)
I always have a great experience when I come into the office. Isabel g was every easy to work with and was able to answer all my questions

Review 12 (2024-06-22 - Rating: 5)
I really enjoyed the service with Isabel she is very professional and caring, patient gives her full understanding I truly will recommend service with her.

Review 13 (2024-06-25 - Rating: 5)
Isabel provided above and beyond customer service with a smile and patience... Her Professionalism and Bank knowledge made my visit painless.

Review 14 (2024-06-25 - Rating: 5)
Great staff, Brayan Pena walked me through on how to make a claim on my gap insurance made my day easier. Excellent

Review 15 (2024-04-16 - Rating: 5)
Victoria was great she took her time on my account an was very respectful. I love the fact that every word I said to her was important an she great

Review 16 (2023-03-13 - Rating: 5)
I made an appointment online and was assigned to Evelyn Garcia, but when I got there I was informed that she longer worked at that branch, so I had to wait and that was exactly what I was trying to avoid, I was unhappy. But then Leticia Jaramillo worked with me, explained me that they had gone through many changes recently and that she would tell her boss about this. Leticia answered all my questions patiently and with a smile on her face. She also told me that she was learning and asked her boss about something she wasn’t sure about, and it made me feel that she was truly invested on helping me. I don’t know about the rest of the staff but Leticia is awesome, she should get a raise.

Review 17 (2022-03-10 - Rating: 5)
I have been a member for a long time when it was Dallas Teachers Credit Union. Now that I do business with Credit Union of Texas I am very happy to say thanks to the tellers whom have helped me. They all are friendly and caring. Including the lady who greets us at the door with an awesome hello. I’m very happy to go to the Credit Union and I can bet Ms. Rudy and Ms. Sandra will welcome me with a warm friendly greeting! That makes us feel appreciated it. And will continue to bank at Credit Union of Texas at the Hampton location.Have a great day!

Review 18 (2024-06-19 - Rating: 5)
Victoria was so knowledgeable with information for me when I went into the branch to open an account for a Credit Card. Very professional and nice!!

Review 19 (2024-06-21 - Rating: 5)
Isabel went above and beyond, she has an excellent customer service!! Would recommend for any needs!

Review 20 (2024-06-25 - Rating: 5)
Isabel was very helpful and fast. Patient because I was a bit loud 😂 shes very very nice.

Review 21 (2024-01-20 - Rating: 5)
I went inside the bank because I had to order a new card and Isabela Gutierrez was very helpful she suggested I open another account to help with my finance I would definitely recommend her to all my friends and family thank you so much Isabela

Review 22 (2024-06-11 - Rating: 5)
Victoria has great customer service she wentFar and beyond to take care meToday 10 out of 10

Review 23 (2024-06-28 - Rating: 5)
Isabel Guitierrez helped and answered my questions and concerns throughly. I can honestly say my process was stress free.

Review 24 (2022-06-15 - Rating: 4)
This review is about the corporate system. I am trying to speak with a teller. It keeps looping me back around. 1. Press to speak with teller, 2. Please enter member ID, 3. Enter pin. It doesnt recognize my old pin, because I no longer had a checking. If I did, I would have selected the debit card option. Machine then stages, pease hold while we connect your call. Then it simply repeat loops perpetually, never even putting me on hold for the representatives. The corporate office seems to be doing their best to avoid speaking to their clients.

Review 25 (2021-09-24 - Rating: 5)
I logged in Yesterday 9-23-2021 , seems I had difficulty uploading my ID . So I chose to go in person, I am not that guy I dislike to leave work to do personal errands. I did , I was greeted at the door then sent into an office where I met a Abraham , Very nice young man. he took care of my errors from yesterday , not only did I like that attention , I went ahead and opened an account with him and transferred an account from another back to CREDIT UNION OF TEXAS . Not till I got to my office am I reading the reviews, a lot of negative ones , but so far my experience was good and the service was good. I hope it continues to continue this way. I am one to update my reviews later. So that being said, I will be back in around 90 days with any positive or negative updates.. so far they have my 5 star review. Thank you Abraham ... from Mr.Rolando Gaytan

Review 26 (2018-12-22 - Rating: 5)
This is a very wonderful credit union. My family has been using this location for the past 10+ years and we have not ever had any issues. When you walk in the location seems very modern and up to date. I love the fact that they have a coin counting machine on site and they always have enough tellers or bankers to help with what you need. If you are looking for a credit union this is the one for you!

Review 27 (2024-06-10 - Rating: 5)
I was so pleased with the service I received from Bryan Pena. He went above and beyond to help me find solutions with my difficult circumstances.

Review 28 (2017-06-20 - Rating: 5)
Donna is fantastic! I didnt bank with you guys before. I refinanced my new car with credit union of Texas and....Donna helped me so much. I banked elsewhere at the time. Her service was impressive... I opened a checking account with Credit Union.. all because of the treatment received and so I can pay my loan easily.

Review 29 (2024-06-12 - Rating: 5)
Pleased with the way you all handle business, Isabel was very efficient and professional.

Review 30 (2024-03-29 - Rating: 5)
Absolutely love Isabell G. She’s so polite and thorough. Keep it up 😁

Review 31 (2023-08-08 - Rating: 5)
Love cutx. A++Great financial institution.Great service & good coffee.Staff friendly, professional.Credit Union of Texas loves their members.

Review 32 (2024-06-28 - Rating: 5)
Yesenia always wonderful help one of the best locations very welcoming and professional

Review 33 (2024-06-11 - Rating: 5)
My experience with Hamilton branchIt being a pleasure to have the cash er to help me

Review 34 (2024-06-10 - Rating: 5)
Victoria Yescas was very helpful. Took care of my issues.

Review 35 (2024-03-02 - Rating: 5)
Victoria Yescana is an amazing help and went above and beyond to get me everything I needed!

Review 36 (2024-06-18 - Rating: 5)
Very appreciative, Isabel has excellent customer service

Review 37 (2024-06-12 - Rating: 5)
Isabel really helped me when I was in the bank because I was very frustrated

Review 38 (2024-06-28 - Rating: 5)
Isabel Gutierrez is such a wonderful and outstanding person to help

Review 39 (2024-06-27 - Rating: 5)
Isabel Very helpful to me. Kind and helpful.

Review 40 (2020-02-14 - Rating: 5)
The ladies here celebrated when we paid off our home, asked if they could hug me when my mom passed - through thick and thin. #ExperiencedMore

Review 41 (2024-06-21 - Rating: 5)
Isabel was very nice and knowledgeable!

Review 42 (2024-07-31 - Rating: 5)
The staff is very friendly and helpful and

Review 43 (2020-05-05 - Rating: 5)
They are the best customers service i been there to take care of some issues and they always willing to helpt and take care of the customers thanks highly recommended

Review 44 (2024-06-25 - Rating: 5)
Isabel Gutiérrez @ the Hampton Branch was helpful and informative.

Review 45 (2024-06-28 - Rating: 5)
Isabel Gutierrez was very helpful and sweet

Review 46 (2021-07-22 - Rating: 5)
This branch helped me with a medallion signature, and even faxed documents for me. I appreciate their service!

Review 47 (2019-08-30 - Rating: 5)
This location is awesome! Everyone is so helpful and friendly. Glad you stayed in oak Cliff.

Review 48 (2017-04-15 - Rating: 4)
Its an awesome bank just wish they would open at 9am like the other Credit Union on walker

Review 49 (2023-07-26 - Rating: 5)
Great service by Alejandro Coronel…helpful with all my concerns.

Review 50 (2024-06-10 - Rating: 5)
Yesenia has great customer service

Review 51 (2024-06-11 - Rating: 5)
Great and friendly service by Yesenia!

Review 52 (2023-12-03 - Rating: 5)
Great service and great water 💧 and coffee ☕️

Review 53 (2023-07-01 - Rating: 5)
I went into cutx on Hampton, Dallas, Tx. My experience with Alejandro was phenomenal. He helped me fill out paperwork to get a small personal loan. I went away happy. Thanks cutx and Alejandro.

Review 54 (2020-02-14 - Rating: 5)
I like this credit union because their always fast and on point.

Review 55 (2019-08-30 - Rating: 5)
I love credit union they’re the BEST !!

Review 56 (2022-03-08 - Rating: 5)
Mrs Sandra is the best teller at CUTX

Review 57 (2016-05-28 - Rating: 5)
They take great care of their customers! 😊

Review 58 (2024-01-08 - Rating: 5)
Isabel is the BEST!

Review 59 (2024-06-24 - Rating: 5)
Informational. Great experience.

Review 60 (2018-10-12 - Rating: 4)
There services is good I was in and out

Review 61 (2017-10-14 - Rating: 4)
They are pretty cool and professional

Review 62 (2020-12-29 - Rating: 4)
It was alright , service was semi friendly

Review 63 (2022-09-01 - Rating: 5)
Got cash

Review 64 (2017-01-27 - Rating: 5)
Love my credit union

Review 65 (2023-06-08 - Rating: 5)
Great staff

Review 66 (2016-06-18 - Rating: 4)
The service was good

Review 67 (2017-02-25 - Rating: 5)
Outstanding service!

Review 68 (2020-02-14 - Rating: 5)
Grear promotion

Review 69 (2024-06-25 - Rating: 5)
Isabel attended to me and was very kind and professional, she was very patient with me and always with a smile... she knows her job very well and it seems that she enjoys doing it... I highly recommend Isabel Gutiérrez in any procedure you have at the bank.

Review 70 (2024-06-28 - Rating: 5)
We greatly appreciate Isabel, she is super professional, patient, polite, kind in all the questions and services we have needed since she helped us open our bank accounts at Credit Union of Texas