Credit Union of Texas

Photo of Credit Union of Texas

Located in Houston, Texas

Address: 3305 Ross Ave, Dallas, TX 75204, United States

Phone: +1 214-818-3231

Rating: 3.6

Services

  • Drive-through
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Investment service
  • ATM
  • Bank
  • Business banking service
  • Car finance and loan company
  • Financial institution
  • Credit union
  • Loan agency
  • Mortgage lender
  • Savings bank

Photos

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Comments

  • Review 1 (2024-11-19 - Rating: 5)

    Daisy was great. She took care of all my requests promptly and courteously. She is the kind of asset every organization needs.

  • Review 2 (2024-12-23 - Rating: 5)

    Ashley was incredibly professional and efficient at her job. She went above and beyond in a timely manner. The credit Union of Texas is that much better for having employees like her at our disposal.

  • Review 3 (2024-12-02 - Rating: 5)

    I’ve used CUTX to service my auto loan for the last few years and I highly recommend them! First & foremost, their lending rates are market competitive. Also, every time I’ve visited their Dallas location, the staff is incredibly friendly & helpful in answering any questions i have. I’ll be considering CUTX when it comes time to refinance the mortgage on my house too

  • Review 4 (2024-12-31 - Rating: 5)

    Went into my local branch was given excellent customer service by Robert. Kind, informative, and helped me sort out every question I came in with patience and eagerness! Excited to be banking with CUTX.

  • Review 5 (2024-12-20 - Rating: 5)

    Kathy does such a great job! She always gives service with a smile-what a great example of superb customer care she is! Thsnks for exceptional service today!

  • Review 6 (2024-06-07 - Rating: 5)

    Recently, i had the pleasure of interacting w/ Ashley & i must say, it was an exceptional experience. Despite a busy day, Ashley took the time to listen attentively to my concerns & provided expert guidance tailored to my needs.Her knowledge of banking products was impressive, & she patiently answered all my questions, ensuring i understood every aspect. What struck me most was her genuine care for clients; she wasn’t just focused on transactions but on making sure they also got the help they needed.Ashley’s professionalism & dedication to providing top-notch service were evident throughout our interaction. She went above & beyond to address my needs promptly & efficiently. Without a doubt, Ashley is a true assets to the bank, & her exemplary performance reflects the institution’s commitment to excellence.

  • Review 7 (2024-08-20 - Rating: 5)

    I have been coming to this branch for years. The facility is well maintained the staff is always friendly and helpful. The service I received from Nancy Gutierrez today was so exceptional that I finally chose to leave a review to commemorate and memorialize just how outstanding this CUTX has treated me!

  • Review 8 (2024-10-18 - Rating: 5)

    I have never ever believed in putting money into a bank, but I did,and happy I did because I had a chance to meet one of the best bankers the world Luis Albiter,helps me with everything and never takes my concerns as unimportant,and my trust in him will remain.

  • Review 9 (2024-11-04 - Rating: 5)

    The experience was great. It was an easy, smooth navigation process. Robert had excellent customer service. Will be back for sure.

  • Review 10 (2024-06-21 - Rating: 5)

    Many might not know that CUTX stands for Care Understanding Teaching and eXceeding expectations. Today I went to the Ross location for an auto loan and was assisted by one of my favorite bankers, Ashley Piña.I just wanted to shout out that no matter how upset and frustrated i come in for something systemically wrong, she has always resolved my issues with a positive attitude. I’ve applied for a couple loans with the other credit unions in the past but for some reason, had a difficult time getting the application processed. Until i meet Ashely, never have i’ve been this satisfied with their service. She’s found ways time and time again to make sure i get what i need.Ashley is a perfect example of what the Credit Union stands for because not only is she very attentive to my needs but she helps me understand the processes with guidance and is always exceeding my expectations. I will encourage others to reach out and get your business done through her. Ashley will set you up right and not leave you abandoned like other banks that just consider you another transaction. Hope to see her grow soon as she deserves it and hope her work doesn’t go unnoticed.

  • Review 11 (2024-11-06 - Rating: 5)

    Robert was really nice and helped me with my bank transactions in a timely and expeditious manner.

  • Review 12 (2024-06-23 - Rating: 5)

    This bank impressed me with its exceptionally friendly and professional staff. I went in to inquire about an account, and Ashley Pina went above and beyond in helping me. She took the time to answer all my questions and was friendly/patient from start to finish. Thank you!

  • Review 13 (2024-02-08 - Rating: 5)

    Nancy Gutierrez was the most patient and thorough cuoftx agent Ive worked with. She resolved every issue I came in with. She got approval from a mngr, she called a branch that I had visited and got clarity for me, she resolved a debit card delima, and offered advice on some other financial matters. She was relentless in finding out information that I needed. Ive never had an agent take care of varied issues while smiling and not rushing me through. Excellent service!! Thank you so much

  • Review 14 (2023-08-21 - Rating: 5)

    I have been waiting to write a review until we had some time at this CUTX location. We’ve NEVER had a bad customer service experience here; as a matter of fact, it’s all been over the top GOOD, every time!They’ve helped me increase my credit score astronomically and have helped us in emergent situations, even. (Emergent travel due to death and illness).The ONLY thing I wish was better were opening account holds. It took us several months to have quick access to our funds since we didn’t have direct deposit.Be SURE you know this going in. Our banker was good at explaining it to us; but I know not all do. ESPECIALLY because most people are on direct deposit so it is mostly a non-issue.However if your employer is still writing checks or you’re self employed; you may be waiting 10-14 days for your $$ to be made available to you in those first 3 months.AFTER the first 90 days we’ve not had any issues, however.AND their app has really stepped up in the last 6-8 months as well… making external transfers, applying for loans, etc… SEAMLESS.

  • Review 15 (2024-06-11 - Rating: 5)

    I have two people that made my life easier with my auto approval. Let me start off with Ashley Piña. I contacted CUTX and Ashley right from the start was professional, knowledgeable, kind, skillful, and easy to express concerns with. I explained to Ashley my situation and walked me through the steps on how to get started with the approval process. I have never dealt with a credit union so reliable and so understanding like CUTX. Having representatives like Ashley makes this a whole lot easier. Thank you Ashley for explaining the process and getting me to the correct department.The second person that I would like to recognize is my loan officer Reagan Holder. When I say that Reagan made this experience wonderful, I mean it. Reagan provided so many options with what car I could get. My goal was to get my BMW M4 that I have always wanted and it if wasn’t for the advice that Reagan provided I probably wouldn’t have gotten the car. Reagan got me the best deal that I could’ve asked for. He went above and beyond and made sure that I was taken care of not only at CUTX but also the dealership.CUTX thank you for having these two individuals that are going above and beyond for their customers. I will be referring CUTX to more of my colleagues, co-workers, family members, etc 😁

  • Review 16 (2024-06-07 - Rating: 5)

    Yesenia made my experience so pleasant. She was very professional yet personable and friendly too. Very typical of all my dealings with CU of TX.

  • Review 17 (2024-10-24 - Rating: 5)

    Kathy Clark is wonderful. I look forward to seeing her each visit!

  • Review 18 (2024-06-28 - Rating: 5)

    Ashley made my experience very pleasurable. She is the definition of professional. I’ve never met anybody so knowledge and attentive. I will be coming by again!

  • Review 19 (2024-08-27 - Rating: 5)

    Mrs Nancy Gutierrez was very helpful. She was also very courteous and showed great customer service, and was very knowledgeable.

  • Review 20 (2024-05-23 - Rating: 5)

    Luis Albiter has always been very helpful with me in taking care of my bank business. He is a great person and Ive enjoyed his personality every time.

  • Review 21 (2024-06-07 - Rating: 5)

    I went on a Thursday morning because I had trouble with one of my banking accounts, when I got there Ashley received me and she helped me out with all my worries and troubles. Thank you Ashley for being such a good worker.

  • Review 22 (2023-06-30 - Rating: 5)

    The Credit Union of Texas Ross Avenue office has always provided excellent service. When I experienced fraudulent activity to my account, the representative was able to resolve all of my issues in a very timely manner. She was sympathetic, professional, courteous, and very knowledgeable. On another occasion, Matt and Emith researches and determined that my Zelle account was correctly set up and functioning properly. Also, they advised me to open another checking account to avoid the “nightmare” of additional fraudulent activity by having a separate account used for transacting all financial business and transferring money from it for miscellaneous business. To date, I have been very pleased with the quality of service provided by the staff at the Ross Avenue office.

  • Review 23 (2024-02-14 - Rating: 5)

    Yesterday I went to the CUTX on Ross without an appointment and met promptly with Emith Badillo. I found him to be courteous, informative and extremely helpful. He quickly brought together a team and came up with an excellent plan to help me. I am delighted with the outcome!

  • Review 24 (2024-06-07 - Rating: 5)

    This place is amazing for banking and has great customer service. Ashley was amazing she had such a positive attitude and was so friendly. Definitely recommend all my friends to go here!!

  • Review 25 (2024-01-18 - Rating: 5)

    Words could only fall short in describing the helpfulness of Ms Nancy Gutierrez at the Ross Avenue branch. For over 6 months digital Bethany would not let me access my account using my account number of 52 years nor my phone. Nor SS#. I was locked out of my account - MY MONEY. Ms Gutierrez was a listener, question asker, patient and tried many ways to allow me access to MY account and MONEY. After almost two hours she resolved this problem. She was kind, supportive and completely simpatico w digital Bethany’s lack of intelligence - artificial or otherwise.Honestly I was about ready to leave the credit union but Ms Gutierrez has shown me you still have capable people working there.She deserves a Pat on the back not just from me but her superiors. She also set up to bank online. Do not quite know how to use it yet but I will learn.Please keep employees like Ms Nancy Gutierrez on your staff. She is a REAL PERSON and I am a REAL PERSON. This works very well. Bethany is NOT A PERSON. She is not compassionate. Not smart.It was a pleasure to have the old fashionedService I remember from the original credit union in 1971.Thank you to Nancy GutierrezSincerelyLaurie McClurgMember since 1971

  • Review 26 (2024-01-24 - Rating: 5)

    Nancy Gutierrez at the Ross Ave CUTX branch deserves a raise! She helped me with a number of issues with my account and with withdrawing money from my IRA. She was not only professional and expedient, but also personable, patient, kind, and a delight!

  • Review 27 (2023-12-07 - Rating: 5)

    I need you to know that I have been a member of Credit Union of Texas on Ross Avenue in Dallas, TX since 1994 when I moved here. I got a job as a teacher with Dallas ISD, and was told that my direct deposit could be handled by them without a problem.This continues as a known fact because of the wonderful professionals you hire. They all are knowledgeable, and can call me by name when talking about my transactions.They changed location to 3305 Ross Avenue, but the committed professionals remained the same at your banking organization.I have been to Europe on vacation, to Central and South America, and when I check my once a month deposit, it has always been accurate to the statement issued to me by the school district.What blew me away were the ways in which they handled the Zelle account that I wanted to use to send money to a friend in Houston, TX. I came in contact with two tellers, two bankers, and the branch manager because I spent two days in going through the right way to send the money.At no time was I belittled or talked down to at all. Every step of what was needed was clearly explained to me. I was not I treated any differently from what had been their handling of me over these many years.For this, I would like some special recognition to go Moisés Martínez - Hernández (Branch Manager), Luis Albiter, Maritza Sánchez, Felix Mendoza, and Kathy Clark who patience and expeditiously worked with me those two days that are still in etched in my mind. These professionals went above and beyond the call of duty to help me on October 5th and 6th.It takes a Team to keep the ball rolling and sailing across to a perfect winning goal each day. So, I would be remiss if I did not thank the others at that Ross Avenue Branch in Dallas like Nancy Gutiérrez, Alejandra García, Raymond Aguilar, Ashley Piña, Cindy Pérez, and Edith Badillo.I thank you Credit Union of Texas for know to hire people who have people working skills to share their expertise with those who some might view as just another person walking into their bank on that impressionably fateful day. You might not be able to see their real need, but your outstanding employees know exactly how to serve the public as they leave in them an impressionable mark on that client for a long time.Thank you for reading my words of praise for those employees.Delna Bryan

  • Review 28 (2023-08-19 - Rating: 5)

    Im a new member who joined in July of this year. Since joining, my experience with CUTX has been a good one. My local branch is the Ross Avenue location in Dallas. The staff there is always friendly, helpful and accommodating.I recently visited that particular branch to get help with an issue that came up concerning my auto loan paperwork. I had the pleasure of being helped by Nancy Gutierrez, a personal banker at that location. She immediately began working to resolve my issue with care and concern. She was very knowledgeable and even recommended other products offered by CUTX which also peaked my interest.If you are looking for a solid credit union, with quality products and great customer service, then CUTX might be the answer.

  • Review 29 (2024-10-22 - Rating: 5)

    KATHY CLARK THE BEST CUSTOMER SERVICE EXPERTISE I EVER IN COUNTEDHER LOYAL KINDNESS SERVICE AT ROSS AVE LOCATION

  • Review 30 (2024-10-25 - Rating: 5)

    Cathy Clark gives excellent service. Shes awesome 👌

  • Review 31 (2022-08-29 - Rating: 5)

    So I’ve been with Cutx for years and have never had any issues ! I went into the Ross branch Saturday and when I tell you I received the best customer service ever!!!The relationship specialist Susie Montoya she was very helpful, knowledgeable and just heaven sent, I really feel it was meant for me to speak with her she helped me with my banking needs and then we were just talking as if we had known each other for years . I come from a banking background and people like her are definitely great assets and what keep people looking fwd to coming into a branch.

  • Review 32 (2023-10-20 - Rating: 5)

    Nancy G was my member relationship specialist and she was awesome. Im pretty positive i asked her a million questions and she answered them all without any frustration and never made me feel like i asked a dumb question. I’ve been a member since 2005 and this was my best experience thus far. 10 STARS for Nancy !!!!!

  • Review 33 (2024-06-28 - Rating: 5)

    I would like to thank Ashley Piña for helping me out. She had so much patience and answered every question I had, has great customer service skills.

  • Review 34 (2024-06-28 - Rating: 5)

    Ashley did a great job helping me out. The service was amazing with her such a lovely person.

  • Review 35 (2022-12-16 - Rating: 5)

    This is the best visit I can remember at any CUTX. A gentleman employee opened the door for me and welcomed me to the bank. I had a very pleasant experience with a teller for a deposit transaction. My final transaction was replacing my lost debit card with Luis. He was so friendly and personable. A true 5 star customer experience today. Way to go CUTX!

  • Review 36 (2024-06-28 - Rating: 5)

    Ashley Piña assisted me today and she did such an amazing job. Definitely recommend asking for her.

  • Review 37 (2023-09-29 - Rating: 5)

    Mr Emily Badillo, was very patient with me, because I had a hard time unfreezing my credit , he made it happen for me Im giving Mr Badillo a hundred Stars. once we got my credit unlock I was approved for the car loan in 5 minutes. It taken us 5 hours just to unfreeze my credit. Thank you Mr Badillo

  • Review 38 (2022-03-12 - Rating: 5)

    Member Relationship Specialist Moises Martinez-Hernandez helped me today open my first account with the Ross Avenue branch of the Credit Union of Texas. He was knowledgeable, professional, and I could tell that he cared about what products they offered that would benefit me the most.This was the most pleasant experience I have ever had dealing with a financial institution and that is saying a lot. I left with a few business cards to give to my teacher friends and I will be endorsing working at this branch, especially with Mr. Martinez-Hernandez. He has great customer skills.

  • Review 39 (2022-03-23 - Rating: 5)

    Staff was super friendly and efficient. We were greeted by staff opening our doors and left with the same kind gesture.Annette was who we worked with and she was great, she thoroughly, but briefly explained the process of becoming a member, the loan process, etc. We were in and out and ready to go buy a car in 30 minutes.

  • Review 40 (2022-09-30 - Rating: 5)

    I want to shout out one of the reps Luis. As I came in he made sure to wipe down the table and chairs and greeted my wife and I very nicely. He gave us a lot of helpful information and was very skilled and made it easy to communicate with him. It was a very pleasing experience

  • Review 41 (2023-08-08 - Rating: 5)

    Nancy gave incredible service! I highly recommend you talk to her when visiting this branch office. She was helpful and resourceful.... and seemed to really listen to my specific needs in order to find a solution.

  • Review 42 (2024-07-11 - Rating: 5)

    Phenomenal service from Nancy G. Highly recommended! Very knowledgeable, helpful, and very patient. She needs a raise!

  • Review 43 (2020-01-28 - Rating: 4)

    I started with them in 1984, got my first new car. Back then it was no problem and great customer service. My credit was great so it wasnt a problem. Started with the old one on Ross nice people worked there. Now things have changed and you may run into some rude people on the phone. But anywho I want change staying with them no matter what. They are better than most. And you know everything changes with time. Somethings I dont agree with but Im staying with Credit union of Texas. After all they gave me my first new car and a loan.

  • Review 44 (2022-04-18 - Rating: 5)

    The customer experience at the Ross Ave Brach has always been exceptional. Luis Albiter and Nancy Gutierrez provided great customer service. They were very courteous, helpful, and attentive. Luis and Nancy help make this branch the best in Dallas.

  • Review 45 (2023-05-17 - Rating: 5)

    Emith Badillo was extremely helpful and vastly knowledgeable in the services CUTX provides!! I took his card and will look to speak with him again on future endeavors!!Phil Hill happy customer!!

  • Review 46 (2022-09-23 - Rating: 5)

    I went to credit union of Texas today and had a very enlightening experience with Emith!!! He was patient and helped me set up three different accounts with my children! They are extremely excited about having accounts with Credit Union of Texas! Thank you so much Emith for all your help! I will send others your way!!👍

  • Review 47 (2022-03-20 - Rating: 5)

    I experienced a technical issue with my computer and was devastated when I lost access to my account online. I went by my branch office CUTX on Ross and spoke with the most courteous, polite and knowledgeable associate CUTX has had since the original location near Ross and Fitzhugh. Luis Albiter is an awesome addition to this location, he serves clients with excellence. He explained in detail and with clarity how I would gain access to my online account again and assured me that if I had any other issues, he would be available to assist me. He gave my his card and asked if there was anything else he could help with? Now thats excellence in customer service. This young man represents CUTX with great character and I want to acknowledge his superior service. Thank you Luis Albiter for helping me resolve my account issue.

  • Review 48 (2023-09-14 - Rating: 5)

    Emith Badillo was such a huge help! He assisted my husband and myself in setting some things up! He listened to us and catered to us accordingly! Thank you CUTX and Emith!

  • Review 49 (2024-06-07 - Rating: 5)

    I went to the Ross location and Ashley was such an amazing help. Great customer service, such a good attitude and overall a great experience there.

  • Review 50 (2024-06-07 - Rating: 5)

    Yesenia at Ross location is a wonderful and pleasant delight…. Thank U and keep that beautiful spirit it’s contagious!

  • Review 51 (2022-10-07 - Rating: 5)

    I love this place and glad to still come up here for all my financial needs. Staff here are very courteous, friendly, and very helpful. Emith (Emit)Badillo is very courteous,helpful and has a great sense of humor. He made my day today I would definitely refer him to future friends and relatives 🙏🏽. #creditunionoftexas#rossavenue#dallas#greatservice#

  • Review 52 (2021-10-20 - Rating: 5)

    The new upgrade on the mobile app was very difficult because of poor training. In todays climate I understand how hard it is to find and keep good employees. On top of the employee shortages the training is probably rushed. I get it... I was really struggling to gain access. It was a very simple mistake or IT issue. Ive got multiple accounts and a joint account. Apparently when your on a joint account things do not go smoothly ... This is a constant issue with this bank.In order to open the new app I needed my solo account number.. I only have this account again because of the ignorance behind the joint account I was forced to open an account to get a credit card. I never wanted another account with this bank. My husband and I have a joint account and this bank is thinking that my husband needs to be the primary. So this obsolete solo account was opened for no real legit reason. I do not like having two accounts. I never use that other one. So this second account number often messes things up in regards to the app or updates, ect ect. It also confuses the tellers when trying to pay loans on the phone cc ect its just stupid. All at the banks doing again I never needed a second account.Moises Martinez-Hernandez was a great help he finally realized the error of the incorrect account number.. I waisted two whole lunch breaks dealing with this ignorance. The teller just walked me through the app and got us locked out. So several days of no online access in my opinion due to poor training.The teller should have known that it could be the incorrect or multiple account numbers. We all learned some learn the hard way. She was very friendly just was not equipped with all the right tools.

  • Review 53 (2022-03-11 - Rating: 5)

    I went in with 2 issues with my card/account and a few questions. Luis was extremely helpful and friendly, he gave the best customer service experience that I’ve received at any bank not just CUTX. If you go here ask for Luis.

  • Review 54 (2024-06-07 - Rating: 5)

    Ashley attended me and she was so nice and sweet, made everything easy for me!

  • Review 55 (2023-07-14 - Rating: 5)

    Emith helped me greatly. He helped me open a Money Market account and was very helpful. I would highly recommend his service and using him in the future.

  • Review 56 (2023-05-25 - Rating: 5)

    MS.NANCY WAS THE GREATEST!!! SHE WAS SOO KIND AND SWEET TO ME.SHE MADE MY PROGRESS OF GETTING MY PERSONAL LOAN VERY EASY. IF I HADE TO RATE HER FROM A 1 TO 10 I WOULD RATE HER A 100!!! IF YOU ARE EVER IN THE ROSS LOCATION MAKE SURE YOU USE MS. NANCY SHE IS THE BOMB.COME!!!

  • Review 57 (2024-06-07 - Rating: 5)

    Ashley was such great help. Best experience at Cutx with her.

  • Review 58 (2024-06-07 - Rating: 5)

    My experience was a good one. Yesenia Morales was so sweet and helpful.

  • Review 59 (2024-06-07 - Rating: 5)

    Well I was this credit union Ashley Pina was a wonder. She help me open account and get a loan

  • Review 60 (2024-06-07 - Rating: 5)

    Ashely, she gave me best customer service, I was completely impressed with their professionalism and customer service

  • Review 61 (2016-03-16 - Rating: 5)

    Denise Trevino deserves the highest recognition. She resolved our issues in one visit. Until we dealt with her we were frustrated and ready to close the account, but she is professional and served us well.

  • Review 62 (2022-11-07 - Rating: 5)

    Wonderful service, Kamron was very helpful with our auto loan and Evelyn was very fast and helped us through the entire process, even once we returned to the car dealership.

  • Review 63 (2022-03-17 - Rating: 5)

    Luis was a wonderfully kind representative that was knowledgeable and hands on in every aspect of my visit to the credit union. I had a pleasant personable visit.

  • Review 64 (2023-11-01 - Rating: 5)

    I would like to thank Mr emith badillo.for helping me with my money in that guy is 1 of the good ones he really help me understand. Thanks Mr badillo.hes one of the good guys. Thanks so much 🙏 have a good day sir.

  • Review 65 (2017-03-28 - Rating: 5)

    I went to open an account for my daughter and the employees made her feel special. The environment was warming & comfortable. I was only going to for my daughter but now im switching this bank . Definitely gonna recommend this to family and friends😀

  • Review 66 (2024-06-07 - Rating: 5)

    Ashley was super helpful, i had a great experience thanks to her !

  • Review 67 (2022-03-30 - Rating: 5)

    Annette Martinez helped set me up with multiple accounts and put me in touch with someone for auto refinancing. Pleasant and flawless experience. Highly recommend 👌

  • Review 68 (2024-06-07 - Rating: 5)

    Yesenia was a great help to me this morning and she was delightful and informed.

  • Review 69 (2021-04-26 - Rating: 5)

    Friendly and attentive staff. Paydays come early and the fact that they care for the little guys is definitely my favorite thing about this bank. Defitnetly the go-to-spot if your interested in growing your financial reach.

  • Review 70 (2022-04-05 - Rating: 5)

    CUTX IS A GREAT PLACE TO HAVE MONEY AT. ANNETTE MARTINEZ IS GREAT AT HELPING 8N ALL AREAS. SHE NEEDS A RAISE!!! THEY ALL THERE NEED A BIG RAISE. GREAT AND FRIENDLY PEOPLE 👌

  • Review 71 (2024-06-08 - Rating: 5)

    Ashley is always helpful ! She gives the best customer service ever !!

  • Review 72 (2025-01-11 - Rating: 5)

    Excellent service and friendly staff

  • Review 73 (2024-06-10 - Rating: 5)

    Kathy Clark, outstanding customer service, very helpful and willing to get any issues solved. Thanks you!

  • Review 74 (2020-04-01 - Rating: 5)

    I had an amazing experience with Lloyd B. He was patient and went out of his way to help me. I cannot say one bad thing because he was great.

  • Review 75 (2022-04-09 - Rating: 5)

    Annette goes above and beyond with her service and knowledge. She makes banking at CUTX very enjoyable!

  • Review 76 (2023-04-18 - Rating: 5)

    Great service, Credit Untion Of Texas is worth it because of the good people, good vibes, and beyond, thank you for helping my family we appreciate your business.

  • Review 77 (2024-06-07 - Rating: 5)

    Ashley did a great job with helping us the other day

  • Review 78 (2019-08-27 - Rating: 5)

    I applied and got my loan in less than 10 minutes. I was able to walk out with my money the same day! My experience was awesome!

  • Review 79 (2023-06-01 - Rating: 5)

    Smith was so helpful and because of his hard work I’m going to have an amazing birthday!! 06/03

  • Review 80 (2024-06-25 - Rating: 5)

    Ashley did such an amazing job assisting me !!!

  • Review 81 (2018-09-17 - Rating: 5)

    VERRRRY HELPFUL EVERYONE AT THIS BRANCH(UNLIKE THE S.HAMPTON BRANCH WHICH IS THE WORST IN CUSTOMER SERVICE AND THEY ARE VERRRY UNPROFESDIONAL ESPECIALLY THE MANAGER JENNIFER)THIS BRANCH IS ALSO VERY PROFESSIONAL AND WILLING TO MAKE SURE THE CUSTOMER AND THEIR NEEDS ARE MET BEFORE YOU LEAVE THE BUILDING💕I 💖THE ROSS BRANCH

  • Review 82 (2016-01-29 - Rating: 5)

    Minus the fact that when my check cleared (9 business days) and the resulting high volume of purchases on the same day (with a freeze on the account) went through, I was satisified. The only reason there was so many transactions in a single day was because of a nine day bus

  • Review 83 (2024-06-07 - Rating: 5)

    Great customer service with Daisy she was very helpful and friendly

  • Review 84 (2022-03-21 - Rating: 5)

    Annette Martinez was very helpful. I would recommend her to everyone!!! They helped me rLower my auto rate

  • Review 85 (2024-07-22 - Rating: 5)

    Luis Albiter and Nancy Gutierrez are wonderful!!

  • Review 86 (2024-07-11 - Rating: 5)

    She has a great customer service

  • Review 87 (2024-06-07 - Rating: 5)

    Great customer service with ashley , very helpful

  • Review 88 (2024-08-14 - Rating: 5)

    Nice ppl

  • Review 89 (2016-06-27 - Rating: 5)

    Always happy with Credit Union of Texas. So much better than Wells Fargo or the other banks.

  • Review 90 (2022-03-21 - Rating: 5)

    Annette Martinez was great at today helping me setup my checking account

  • Review 91 (2022-07-14 - Rating: 5)

    First time there- Emmith (SP?) was very friendly and knowledgeable- I highly recommend him.

  • Review 92 (2024-06-21 - Rating: 5)

    Thank you Moises and Ashley for assisting me!

  • Review 93 (2024-06-07 - Rating: 5)

    Yesenia, thank you for your help and friendly attitude..

  • Review 94 (2022-03-23 - Rating: 5)

    Annette Martinez was very friendly and helpful! Eager to help and answer any questions I had!

  • Review 95 (2017-06-07 - Rating: 5)

    Nice environment enjoyed just walking around in the store. Excellent custom service.

  • Review 96 (2024-06-07 - Rating: 5)

    Ashley was very helpful and friendly!!!

  • Review 97 (2024-06-22 - Rating: 5)

    Very great customer service

  • Review 98 (2014-06-02 - Rating: 5)

    All I have to say is the staff that worked with me was very professional. Im glad Im a member :-).

  • Review 99 (2023-05-03 - Rating: 5)

    The best credit union in Texas!

  • Review 100 (2024-06-07 - Rating: 5)

    Ashley was super helpful!!!

  • Review 101 (2024-06-07 - Rating: 5)

    Ashley is the best!

  • Review 102 (2022-07-09 - Rating: 5)

    Always great service. Thanks.

  • Review 103 (2024-06-07 - Rating: 5)

    Ashely was great!!!

  • Review 104 (2024-06-07 - Rating: 5)

    Perfect

  • Review 105 (2019-09-21 - Rating: 5)

    Great place, good service, customer satisfaction.

  • Review 106 (2019-07-22 - Rating: 5)

    Fantastic customer service.

  • Review 107 (2023-07-08 - Rating: 5)

    Good

  • Review 108 (2016-07-25 - Rating: 5)

    Wonderful always Iove it...

  • Review 109 (2022-06-07 - Rating: 4)

    Good customer service

  • Review 110 (2022-08-14 - Rating: 5)

    Great location

  • Review 111 (2014-07-12 - Rating: 5)

    Get over here

  • Review 112 (2024-09-25 - Rating: 5)

    Excellent service from Mariela, blessings

  • Review 113 (2021-08-26 - Rating: 5)

    The ladies are very kind!

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