Charles Schwab

Located in Houston, Texas

Address: 11601 Alterra Pkwy #150, Austin, TX 78758, United States

Phone: +1 512-684-3590

Rating: 2.7

Review 1 (2025-01-07 - Rating: 5)
I went into the office today and was greeted promptly. Schwabs associate I saw was name Cameron. He was very nice and helpful. I didnt have all of the correct documents for opening the account type I wanted, and he graciously offered to print the docs out and help me work though them. Im grateful for his help, as some terms were slightly confusing. Ive seen some negative reviews of this location, but I hope Schwab had read through these and work that out. The employee I saw today, like Cameron, treated everyone I saw with respect and courtesy.

Review 2 (2019-03-20 - Rating: 5)
Went in to the Domain branch last week and the downtown branch today and was helped by Mark Perkins both times. Especially today I want to thank Mark for his time and patience. In the end the problem was solved another way and I did not end up needing to waste Marks time, but he was very helpful, understanding, professional, and patient today as well as last week. Thanks Mark! Also, Marely and the lady that is at the front desk(downtown) that is a long time employee(always helpful) helped get things squared away today.The Domain branch- Mark-operations manager I think(dark beard) and a younger gentleman(smaller beard) have always been helpful especially last week and the past two plus years with making deposits(especially the ones that were a little time consuming and involved). Thanks Mark and Mark and everyone else! Keep up the good work!

Review 3 (2020-02-20 - Rating: 5)
The man who helped us was professional and patient in explaining confusion in a transaction process. We dropped in with no appointment and left thankful we are their customers.

Review 4 (2016-10-17 - Rating: 5)
I had a great experience, very friendly and professional. Marc Mitchell I, Sr Specialist at the Northwest Branch was very helpful.