Austin Telco Federal Credit Union

Located in Houston, Texas

Address: 10200 E Crystal Falls Pkwy, Leander, TX 78641, United States

Phone: +1 512-302-5555

Rating: 3.3

Review 1 (2019-11-14 - Rating: 5)
I had an issue come up with my account and reached out to the main number for Austin Telco and spoke with a young lady who was not very friendly and uninterested in helping me with my issue. I asked for Supervisor and was sent to a girl named Kim I think. I have never heard someone say like after every word so much in my life. She was even less helpful and had a bit of an attitude. I was told by a family member who banks with Austin Telco to contact David at the Leander branch and he would take care of me. I called and in less then five minuets David had fixed my issue. He was beyond friendly and so helpful. Keep up the great job David! Your branch is a little bit of drive for me but I will drive to Leander from now for all my banking needs.

Review 2 (2023-11-01 - Rating: 5)
This bank has the best customer service! I’ve been trying to help my elderly mother with her accounts and every time I’ve called, the response has been professional and speedy!

Review 3 (2020-08-10 - Rating: 5)
Love the Leander Branch! I have been banking with Austin Telco for well over 25 years. And the service I have always received has been the best. They go above and beyond .