Texas Independent Insurance

Located in Houston, Texas

Address: 1020 W Exchange Pkwy Suite 2130, Allen, TX 75013, United States

Phone: +1 972-612-2393

Rating: 4.4

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-21 - Rating: 5)
John Alexander has been my insurance agent for about 9 years. He is by far the best agent I have worked with, and this is not an exaggeration. While the name of the company he worked with has changed a couple of times he is still there and works hard to solve your insurance problems. He listens to your needs, makes his suggestions and does a great job of finding the best deal for your property. I am very happy with the job he has done for me over the years and if you really need a good insurance agent I would highly suggest you call John Alexander.

Review 2 (2025-02-14 - Rating: 5)
I had an excellent experience working with Jake Scott. He was knowledgeable, responsive, and took the time to understand my needs to find the best coverage options. His professionalism and attention to detail made the entire process seamless and stress-free. I highly recommend Jake Scott for anyone looking for reliable and personalized insurance services.”

Review 3 (2025-02-05 - Rating: 5)
They were very helpful in my journey to get my own insurance. My agent let me send out 3-4 different cars to compare converses till I found the right one. Truly they are there to get the best and right deal for you. Super friendly and responsive. I highly recommend.

Review 4 (2025-02-17 - Rating: 5)
This agent is very knowledgable with both house and auto insurance. I needed quick help with auto insurance, and Michelle was there quickly and with answers to satisfy my needs. It also has been a pleasure working with her. I will keep my insurance needs with her until I die or the sun finally burns out, whichever comes first.

Review 5 (2024-12-09 - Rating: 5)
Jake was very informative and courteous. He did a great job explaining to me my options and what issues we could work out to get a better insurance rate. My experience in working with them really showed me what a dedicated insurance agent can do for me. I would definitely recommend him to any of my friends and family.

Review 6 (2025-02-14 - Rating: 5)
I would highly recommend Texas Independent insurance, they were very prompt, professional and efficient. I was very pleased with Randall who went out of his way to help me find the right coverage for my situation and then followed up to make sure everything was correct and that I received all my documents and receipts. Great customer service!

Review 7 (2024-12-05 - Rating: 5)
I had the pleasure of working with Randall Taylor, and I was thoroughly impressed with his expertise, professionalism, and courteous demeanor. Randall took the time to listen to my needs and presented me with excellent options from top-rated companies. He also kept me informed about the latest changes in home insurance, enabling me to choose the best policy with confidence.Monica

Review 8 (2025-01-17 - Rating: 5)
Great service from Texas Independent Insurance. Im a mortgage loan processor & needed quick help for some revised documents for our clients approval & Amanda Freudenrich was so kind to take care of us very well & fast! Highly recommend this company.

Review 9 (2025-03-03 - Rating: 5)
Jake its very professional and courteous. He replied to all my emails and questions promptly and is easy to talk to. He saved me a lot of money on my new policy!

Review 10 (2025-01-25 - Rating: 5)
I recently reached out to Texas independent insurance. (Jake Scott) to find a auto insurance, and I have to say he’s awesome! He was incredibly helpful in finding me the best auto insurance quote and made the entire process so easy. Thank you!

Review 11 (2025-01-13 - Rating: 5)
I have personally worked with Texas Independent Insurance (Jennifer) for several years. Jennifer works to get the best rate each year for my apartment community. She has saved me thousands this year and literally saved the deal during my refinance. I strongly recommend Texas Insurance for single and multifamily.

Review 12 (2024-12-23 - Rating: 5)
I have been with Texas Independent Insurance for over 20 years with both home and auto coverage and have always felt like they were super easy to work with, there for me when I had a claim and they walk you through the entire process. I recently started a new business and they have been very help getting my coverage in place and this past Friday I asked Amanda Freudenrich to prepare 8 Certificates of Insurance for some vendors I am working with and within 2 hours I had all 8. Amanda has always been very helpful and I appreciate her attention to detail.

Review 13 (2024-09-27 - Rating: 5)
Ive been working with Texas Independent Insurance for several years now, and I couldnt be happier with their service. Their team consistently goes above and beyond to find the best prices and coverage that perfectly match my needs. They truly care about their clients, and it shows in their personalized approach and attention to detail. Whether its a routine question or a complex issue, they always take the time to explain everything clearly, making me feel confident in my choices. Their customer service is top-notch—prompt, professional, and always with a focus on my best interests. I highly recommend Texas Independent Insurance to anyone looking for an insurance agency that genuinely prioritizes its clients!

Review 14 (2025-02-12 - Rating: 5)
Kevin Wortham is always going above and beyond when we need him. He is very attentive, fast and reliable. Provide us quick quotes and final insurance for our clients. Has best customer service. Id recommend Texas Independent Insurance, Kevin Wortham to anyone to in our Texas regions. Thank you for all you do for Longhorn Investments. Carla F.

Review 15 (2025-01-07 - Rating: 5)
After dealing with some very unhelpful people trying to find out who held my policy, I finally found the information I needed myself. With this frustration I was not exactly looking forward to the next call I had to make. However, what i can say is Andrea, with Texas Independent Insurance, was EXTREMELY helpful and kind! Thank you so much for your help, Andrea! And for anyone reading this, if costumer service is important to you, this is the place to go to!

Review 16 (2025-01-30 - Rating: 5)
Randal is fantastic! They’re extremely responsive. While other agencies have taken 2-3 weeks to get back with quotes, Texas Independent typically get back to me within 48 hrs. I highly recommend them

Review 17 (2024-10-08 - Rating: 5)
Ericka helped me search for the best insurance rate for my needs. She was very professional and understanding throughout the process. Ericka helped me understand in detail what each policy would do for me and any questions or concerns I had she would break it down so it was easier to understand. I felt she was very knowledgeable and trusting.I would highly recommend her for all your insurance needs!

Review 18 (2024-12-11 - Rating: 5)
I’ve had an excellent experience working with Texas Independent Insurance Company on my investment properties. Their team is highly responsive and consistently ensures smooth and timely closings. The company’s flexibility makes policy adjustments and cancellations straightforward and hassle-free.

Review 19 (2024-09-25 - Rating: 5)
I’ve been a loyal customer of this insurance brokerage for the past five years, and I can’t say enough good things about their outstanding service. From day one, they’ve consistently gone above and beyond to meet my rental property insurance.John, my main point of contact, has been an absolute pleasure to work with. His expertise, responsiveness, and genuine care for his clients make all the difference. Whenever I’ve had questions or needed assistance, John has been there—patiently explaining policy details, helping me navigate claims, and ensuring I feel secure in my coverage.

Review 20 (2024-11-14 - Rating: 5)
Our company uses Texas Independent Insurance for all our business/flip needs. They are quick, responsive, super helpful and friendly. We absolutely love working with them, specifically Samantha Tolon! HIGHLY highly recommend!!

Review 21 (2024-11-26 - Rating: 5)
Andrea was amazing in dealing with a credit card fraud issue. She helped us contact Safeco several times and stayed on the line during the entire call. She also followed up with them for updates on the dispute. Despite the fact that we no longer had this policy with Texas Independent, Andrea did everything in her power to assist us until it was resolved. This level of customer service is rare and was so appreciated. Thank you, Andrea!

Review 22 (2024-08-21 - Rating: 5)
I have worked with Jennifer as my primary insurance agent for all of our multi-family properties for many years. Her service, dedication for many years has been the best experience. She has helped me tremendously on one claim we had to make sure the experience was smooth and seamless. Always providing quotes in a nice organized format for our portfolio also has been amazing. There are not enough good words I can say about Jennifer but if anyone decides to get one of the best commercial agents I would only recommend Jennifer & team

Review 23 (2025-02-14 - Rating: 5)
Working with Von is hands down the best business relationship I have curated. She is so accommodating, responsive and provides overall excellent service. Highly recommend!

Review 24 (2025-01-14 - Rating: 5)
Our agent, Jim L, is very thorough and proactive. He replies in a timely manner and is very knowledgeable and courteous.I highly recommend Texas Independent Insurance.

Review 25 (2025-02-18 - Rating: 5)
Texas Independent is my GO TO Agent. We have a build to rent multi family project that needs urgent help. They got it done in 24 hrs. I fired my old agent because they are trying to scam us with last minute inflated quote. “Standard Practice” of many bad agencies which I do not “Preferred” them.

Review 26 (2024-12-19 - Rating: 5)
I work with Samantha Tolon with Texas Independent insurance! She is always on top of it! Always answering my questions! She holds all of my policies & has been very helpful when claims have had to be made!

Review 27 (2024-10-16 - Rating: 5)
John has been so great throughout this process, from start to finish and beyond! He has helped me find the best rates for both auto and home insurance. Cant recommend him enough!

Review 28 (2024-07-29 - Rating: 5)
I received the most incredible service from Amanda Freudenrich. Nobody was able to offer me insurance for an investment property due to a small fire. She found me cover and at a fair price. She was fast, responsive and professional in everything she did for me. I very seldom receive this level of professionalism and I would highly recommend her and Texas Independent Insurance for your needs.

Review 29 (2024-09-03 - Rating: 5)
I have had the pleasure of knowing and working with John Alexander at Texas Independent Insurance for many years now. His vast expertise and professionalism stand tall in the industry, and he is always eager to go above and beyond when I come across unfamiliar, urgent or inconvenient situations regarding my policies. When I am in need additional coverage services, he is the first call I make. I look forward to working with him and his company for years to come, and will not hesitate to recommend him to family, friends and colleagues. Without a doubt, John and TII are an asset to their clients.

Review 30 (2025-02-13 - Rating: 5)
Von at Texas Independent Insurance did a wonderful job getting all of my insurance needs taken care of. Texas Independent Insurance is a great insurance agency to work with.

Review 31 (2025-02-14 - Rating: 5)
I have been working with Scott and his team for over a year now and his customer service and efficiency is top notch. Looking forward to another year of business with Scott and his team!

Review 32 (2025-01-12 - Rating: 5)
Texas Independent is an excellent company I use them to insure multiple investment properties with both Jim & Randall and am never disappointed in their rates and commitment to customer service!

Review 33 (2024-10-04 - Rating: 5)
Andrea was very helpful, efficient with a quote for a new car insurance. This was replacing my prior insurance, and she turned around alternatives to help fit my budget. Thanks Andrea!

Review 34 (2025-01-09 - Rating: 5)
Great service. Great communication. John was a very professional, polite and respectful. I think I found my car insurance broker.

Review 35 (2024-07-16 - Rating: 5)
I have had the great pleasure to run what has become the largest event in the state of Texas. It is with great pride that I offer the highest endorsement for Jennifer Obregon. The single most important tool in an events arsenal is their commercial liability policy. That said, Jennifer went to work shopping the marketplace for a policy that met our needs as well as instilled a sense of confidence in our day-to-day operations! She was relentless in her search to find a product that fit our budget! I marvel at her ability to remain calm, focused and determined all at the same time. You can be sure I reserve such accolades for a rare few! She comes with my highest vote of confidence! A capital asset to our organization and ANY other organization to which she attaches her name!

Review 36 (2025-02-13 - Rating: 5)
They were very patient with us , they answered all our questions and the price for the insurance was very good. I will recommend this insurance for all. Thanks so much

Review 37 (2025-02-13 - Rating: 5)
Jennifer was so easy to work with. Knowledgeable and timely. I had a great experience with her and the company.

Review 38 (2024-06-10 - Rating: 5)
I have been working with my insurance agent John Alexander for quite a few years. John is not only friendly and nice, but also always very diligent and hard working. He always compare shops for my insurance needs to make sure Ive got the best possible rates. John is a great communicator, and always carries himself well. Ive enjoyed working with John very much and highly recommend his service for anyone in the market.

Review 39 (2024-10-28 - Rating: 5)
Jim provided us with equal or greater coverage on our home, auto and motorcycles at far less than we were paying. Would definitely recommend and will continue to use se in the future.

Review 40 (2024-12-18 - Rating: 5)
I have been working with Mary Regan & Ryan for some time now and very happy with their service .Muhammad memonHH south central investments LLCNJ home concepts LLC

Review 41 (2024-07-02 - Rating: 5)
I really appreciate the work John Alexander did in finding me the insurance coverage I needed at an acceptable price. Very knowledgeable and always returned my call quickly. I felt I could call John anytime and do like having a local agent I can work with for my insurance needs.

Review 42 (2025-02-19 - Rating: 5)
Just purchased insurance through Texas Independent Insurance. Very smooth process, very professional with quick response times.

Review 43 (2025-02-28 - Rating: 5)
The best experience and Jake Scott has been such a huge help! I am so thankful to have their help!

Review 44 (2024-05-08 - Rating: 5)
I have really enjoyed working with John Alexander. He is always helpful and honest...and quick to respond. He has looked at quotes from other agencies and helped me understand the differences and whether or not they are competitive with what he can offer. I have used him for both landlord policies and construction/builder policies. He is always one of my first calls when I have a property insurance need.

Review 45 (2024-06-05 - Rating: 5)
John Alexander helped me with my auto, home and rental property. He is one of the best agents I have ever worked with because he listened, gave me options, and called or emailed me back every time. And he is very nice!

Review 46 (2024-04-03 - Rating: 5)
Texas Independent Insurance is a great agency. Especially Van provided exceptional service and prompt response time. Even when I cancelled one of my policies, she was kind and understanding. 5 stars from me!

Review 47 (2024-07-02 - Rating: 5)
The purchase of CNC was seamless as the customer service and professionalism never changed. John has always been our go-to for our personal and investment insurance business needs. He is very responsive and attentive to our insurance needs. He manages our portfolio diligently.

Review 48 (2025-01-30 - Rating: 5)
Responsive, easy to work with and helped tailor the policy to my needs. Will use this firm again in the future.

Review 49 (2024-08-21 - Rating: 5)
Jan Simpson from Texas Independent Insurance is fantastic! Extremely responsive, clearly explains insurance coverage, looks out for best interest of customers. Jan is someone you want on your team!

Review 50 (2024-10-23 - Rating: 5)
Samantha and team made it very easy to quote, review and purchase insurance policy for multiple policies - I intend to use again in future.

Review 51 (2024-10-17 - Rating: 5)
Van and Team are all amazing! We highly recommend them specially when you are dealing with creative real estate transactions!

Review 52 (2025-02-13 - Rating: 5)
Van was extremely helpful! Pleasure working with Texas Independent Insurance for my insurance needs.

Review 53 (2024-08-07 - Rating: 5)
John Alexander has been our agent for more than 3 years.He is a professional , attentive and patient agent.Always with a smile (even via email) and always helps and explains! Thank you John!

Review 54 (2024-07-06 - Rating: 5)
I have used Texas Independent Insurance Agency and worked closely with John Alexander for years since back in the CNC years. I have multiple properties and John and the team always make sure I have the best coverage and provide exemplary service! John Knipp Keller, TX

Review 55 (2024-08-21 - Rating: 5)
Every time I need anything to do with my auto or renters insurance, Heather Ballou is always so very professional and helpful. If you need insurance this is the agency to use. They provide SERVICE.

Review 56 (2024-05-16 - Rating: 5)
Texas Independent Insurance has helped me with several investment properties. Theyre very knowledgeable and responsive. Jim Landrum helped me when theres an issue from the lender side and the problem gets resolved pretty quickly.

Review 57 (2024-09-14 - Rating: 5)
Andrea made sure I had everything I needed in a rush!! She respected the urgency of my situation and communicated with me the whole time.

Review 58 (2025-01-22 - Rating: 5)
Mike is amazing. I highly recommend to other real estate investors

Review 59 (2024-06-20 - Rating: 5)
I have worked with John Alexander for the last 5+ years in securing insurance coverage on all of my properties. Top-notch, First-Class service all the way around. Thank you, John!

Review 60 (2025-01-31 - Rating: 5)
Great customer service and attention to details. John did a great job

Review 61 (2023-01-24 - Rating: 5)
We highly recommend Renee and Texas Independent Insurance. We have been working with them for over 10 years and they continually exceed our expectations. Renee, takes the time to ensure we get solid coverage at the best price. Not only does she go the extra mile, she also takes the time to answer any questions we may have. We really value Renee and the Texas Independent Insurance Team. Again, we highly recommend.

Review 62 (2025-02-03 - Rating: 5)
Randall is easy to get in touch with, professional and genuinely friendly.

Review 63 (2022-10-06 - Rating: 5)
Scott Davis is one of the best insurance professionals ever! He always gives you an honest opinion and a steer in the right direction, even if another company is better than his offer. So you have nothing to lose by letting him quote you and educate you on what is your best option. Scott can always manage to save you a bundle of money and you know with confidence you have the best value for your insurance needs. I highly recommend him!

Review 64 (2022-06-24 - Rating: 5)
The team at Texas Independent has been just wonderful! Helped me with property and flood policies for multiple properties and they always seem to find the best offers. Not only that, they are very responsive, acknowledge my calls or emails and get back with results quickly. They are a great service team!

Review 65 (2025-02-23 - Rating: 5)
High recommendation! Great service, very helpful and considerate!

Review 66 (2021-04-15 - Rating: 5)
Working with Ryan and Texas Independent Insurance is fast and easy. I highly recommend him for all your insurance needs. We recently switched all home, auto, and boat policies to them and saved a substantial amount from our previous insurance policy. They also handle multiple vacant dwelling and rental policies for my company each month and always have the best coverage for the best price.

Review 67 (2024-08-07 - Rating: 5)
This company is fantastic. I’ve worked with them for a number of years and I cannot say enough about their professionalism and service. I’d recommend them for sure.

Review 68 (2021-02-09 - Rating: 5)
My previous insurance agency was ok, but nothing special. We recently switched to Texas Independent Insurance and Luke helped us do that. Luke stood out in so many ways! He found us great prices (saving us hundreds of dollars) and made the process easy by dealing with the cancelation of my past policies for me. Best of all, I know that Luke and the team will be a proactive advocate for me, making sure that I have the best policy each and every year without me having to worry about it! Worry free, works great for me! Easy 5 stars for this great team!

Review 69 (2020-10-21 - Rating: 5)
Scott has been very helpful with my insurance needs and I really appreciate his knowledge of the various policies out there. He understand the business very well. I definitely believe he is not a sales man, coming from being an insurance adjuster in his career, he really desires for business/home owners to get a clear picture of what coverages to choose from and why. If you want to have peace of mind, he will help you with the coverages you need.

Review 70 (2021-03-05 - Rating: 5)
Agents Luke DeMoss and Scott Davis both provide excellent service. Luke switched me to a better, less expensive personal policy for my home, auto and liability needs. Scott always finds the best policy for me for my business property investment needs. They are both professional, easy to reach, extremely responsive, and are always a pleasure to work with.

Review 71 (2025-01-30 - Rating: 5)
Thank you, Von. She is truly an asset to the company!

Review 72 (2021-03-17 - Rating: 5)
I have been insured through Texas Independent since 2019 and love them. Renee is awesome. There was a crazy mix up and she reached out to me and went above and beyond to get the situation resolved with a positive outcome.. Everyone in that office are professional and have great customer service..

Review 73 (2020-08-31 - Rating: 5)
I have used Ryan Richardson as my insurance agent for around 15 years and have nothing but a 5 star rating of him and his agency. Im free to call him about any of these needs, and I always get the kind of service from either him or his excellent staff. Yes, I certainly recommend his Texas Independent Insurance Agency for your home, auto or umbrella insurance though he may offer other insurance services (of which Im unaware).

Review 74 (2018-04-23 - Rating: 5)
Wonderful insurance office. I went in to get an insurance quote in hopes of switching away from Allstate. I was greeted by Sabrina at the front desk who was incredibly friendly and helpful. Ryan assisted me with getting all the information in order for a quote. He was very transparent and throughly explained what he was doing. I wish I would have known about this agency sooner. They are honest and get the job done.

Review 75 (2024-05-10 - Rating: 5)
They did just fine. The adjuster was knowledgeable, on time, complete with his follow up. This was a positive experience when dealing with the bummer of property loss.

Review 76 (2025-02-20 - Rating: 5)
Jan Simpson was tops in all categories technical and personal.

Review 77 (2020-09-10 - Rating: 5)
I have been working with Ryan and his team for a decade. Theyve assisted me with multiple rental homes, multiple personal residences, cars, umbrella policies and even AirBnB. Ryan always goes out of his way to explain coverage of different policies and I trust his judgement implicitly. They take the load of finding insurance off my shoulders so I can concentrate in adding value in my own businesses. I highly recommend them.

Review 78 (2020-09-08 - Rating: 5)
Always a great experience working with Ryan and his team! They are always there when I need them whether it be finding the best deal on home, auto, umbrella, renters, etc. or answering my questions on my policies. I appreciate the professionalism and responsiveness offered by this agency.

Review 79 (2020-09-12 - Rating: 5)
Have been working with Ryan for insurance coverage for close to 20 years now. Its been nothing but a great experience from day one. He and his team take the time to search the marketplace and recommend the best coverage balanced with the right price. Would highly recommend for all your insurance needs!

Review 80 (2021-02-11 - Rating: 5)
Luke helped us find a competitive rate and he was able to break down our coverage in a way that made sense. He offered a product better than we had previously without any pressure. Our experience has been great and we’re looking forward to continuing to work with him and the team.

Review 81 (2024-11-27 - Rating: 5)
Always helpful and professional. Great resource for insurance coverage.

Review 82 (2021-02-04 - Rating: 5)
I had a complicated situation with an owner financed arrangement. Due to COVID and other circumstances, a lot of things had gotten into a mess. Renee especially helped me get things reorganized, got the new insurance coverage figured out, and even jumped on a few calls with me and the new owners in the evenings. The customer service I experienced was outstanding, and the new insurance policy we got in place was a bit cheaper as well for the new owners.

Review 83 (2020-09-21 - Rating: 5)
Texas Independent Insurance and Ryan Richardson is the partner you want on your side. We have had both auto and home claims, and this office has guided us through these difficult times. Over several years, homeowners rates skyrocketed, and Ryans office researched new insurance companies for us to switch to. Same situation on a different year when we needed to switch auto insurance carriers. Here is a key: Texas Independent Insurance made sure these switches were to reputable carriers without hidden sub-standard legal language that could have left us exposed during a future crisis. You can trust this insurance agency!

Review 84 (2021-06-03 - Rating: 5)
Traci and Julia were quick to reply to my needs regarding our commercial auto policy. They always provide quick service and response to every need our company has ever needed. Thank you Traci and Julia! We appreciate everything you do for our company.

Review 85 (2024-08-05 - Rating: 5)
Jan was great. Insurance is a challenge these days and Jan made everything easy.

Review 86 (2022-11-04 - Rating: 5)
The key to long term business success Is providing excellent customer service. At Texas independent insurance I have is always had someone available when I had a A question regarding my insurance policies...

Review 87 (2024-08-16 - Rating: 5)
I could not be any happier with A.J. who followed up with me and also took care of the matter without requesting it. Thank you A.J. :)

Review 88 (2025-01-17 - Rating: 5)
Excellent service and very knowledgeable about the market and industry!

Review 89 (2024-10-16 - Rating: 5)
Great service and great Prices - Jake is the best!

Review 90 (2022-05-26 - Rating: 5)
I have had a great experinece with Renee. She and her team have bent over backwards to help get information/policies quickly. She is professional and patient.

Review 91 (2024-07-09 - Rating: 5)
A.J. has always been very responsive, super helpful and just all around fantastic to work with!

Review 92 (2024-07-12 - Rating: 5)
Get service! Jake Scott was very quick to respond and helped us get covered on a property closing that was moved up!

Review 93 (2024-10-18 - Rating: 5)
Excellent turnaround on new coverage from AJ!

Review 94 (2021-02-04 - Rating: 5)
There should be more stars here~Luke deserves at least 10! Thank God my last insurance company dropped me, their loss for sure. Luke saved me at least 50% on every policy I had!!! Thousands back in my pocket this year alone!!!! He is the man!!!

Review 95 (2022-11-29 - Rating: 5)
Renee has been working with me for car insurance. She has excellent customer care service friendly & courtesy.

Review 96 (2023-07-05 - Rating: 5)
Amanda F. did a fantastic job answering all of my questions. She went out of her way to make phone calls to get the answers I needed for my college student. Thank you

Review 97 (2024-09-27 - Rating: 5)
Andrea Mooneyham is awesome and super helpful!

Review 98 (2020-10-23 - Rating: 5)
Duncan Boyle is a pleasure to work with. He is attentive and professional. Delivered a customized solution that fit my needs perfectly!

Review 99 (2023-12-13 - Rating: 5)
Highly Recommend. Definite 5 Stars! Best price for amazing insurance

Review 100 (2021-06-25 - Rating: 5)
Dealt with Luke DeMoss and he helped save me over $450.00 for personal and business coverage. Would refer Texas Independent to everyone who wants to save money!