Fellers Insurance Agency

Located in Houston, Texas

Address: 1422 W Main St #201, Lewisville, TX 75067, United States

Phone: +1 214-222-2886

Rating: 4.8

Services

On-site services
Online appointments
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

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Comments

Review 1 (2024-03-04 - Rating: 5)
Judy and team are incredible! I was quotes excellent rates, but more importantly was given key insights on why the market is the way it is. As a consumer who likes to be informed, Feller’s expert knowledge made me feel like I had the knowledge to make the correct choice of carrier.

Review 2 (2023-08-11 - Rating: 5)
Drew was very helpful and responsive to my questions. Initially earlier this year we spoke and he recommend holding off on that time because it would not have been advantageous for myself to switch insurance companies. When I reached back out, he walked me through the process and explained what steps he took and set everything up for me, all I had to do was review and sign off on the new contracts.

Review 3 (2023-01-31 - Rating: 5)
Susie is amazing. She is always so prompt in helping me and takes care if what I am needing! She makes sure were getting the best deal with all applicable discounts and my familys needs are met! I have followed her from her previous agency and love working with her!! Ty is pretty amazing too!!

Review 4 (2023-04-06 - Rating: 5)
It just seemed like everyone had our best interest at heart. From the initial outreach from Judy, to Reed helping us decide the best option(s). We moved ALL policies from prior carrier because of the service and follow up. They were a referral from a friend of mine and now I fully recommend.

Review 5 (2021-10-22 - Rating: 5)
We have had a great experience with Fellers Insurance. We moved from out of state and they helped us establish our policy plans ahead of time and guided us through the entire process. They are very responsive, friendly but professional and gave us great rates on our renters insurance and vehicle coverage. A special shout out to Reed!!!

Review 6 (2023-09-20 - Rating: 5)
Drew was a tremendous help. Gave me multiple offers and explained the benefits of each company. He went above anad beyond with trying to provide discounts where he could. Definitely recommend giving him a call or sending an email.

Review 7 (2024-04-12 - Rating: 5)
Ty and his team have done a great job in making sure we had the best coverage for our business. They have been prompt, professional and courteous.

Review 8 (2021-05-26 - Rating: 5)
Fellers was great to work with. They gave very competitive rates and saved us a lot. They were very responsive and communicated everything so we were able to transition fast. Would recommend to anyone who is shopping for insurance, they made the whole process painless, easy and will find the best option for the customer.

Review 9 (2020-08-28 - Rating: 5)
I have had a wonderful experience with Fellers. Judy works tirelessly to get the best rates. My calls are handled efficiently and when I needed a replacement car insurance card it was e-mailed to me immediately. Claims have been handled in the most efficient manner as well.

Review 10 (2024-08-12 - Rating: 5)
They were quick, honest, and provide us with all the details we needed for protecting our new home!

Review 11 (2021-03-21 - Rating: 5)
I was connected to Feller’s through Supreme Lending, who I just refinanced through, and I’m thrilled with the results. I was already looking to change my home and auto policies due to a huge increase in rates. Reed Davis not only increased my coverages, while dramatically decreasing my rates, he explained to me what I hadn’t been covered for on my home policy previously, which was scary.Even though I added on different coverages, my home policy decreased by a couple of hundred a year. The big news is how much my auto rates decreased - almost $600 a year, while increasing my coverages there too!! I am now paying a year what I would have paid for 6 months with the other company.Reed is so easy to work with, everything was quick and hassle free, and he does all the work! No selling my info and getting spammed by every company in existence.If you’re looking for a great company to work with, you’ve found it!!!

Review 12 (2024-09-28 - Rating: 5)
Easy and productive process to save money and better our coverage both homeowners and auto. Thanks Ty!

Review 13 (2018-06-07 - Rating: 5)
Judy of Fellers Insurance is always helpful and available! Her personalized service is second to none. Not only has she saved me a significant amount of money over the years, but she is honest and straightforward. I feel that all of her recommendations are in my best interest, which is like finding a unicorn these days. She is also extremely knowledgeable and hard working. I have recommended her to numerous colleagues and have only heard good things in return.

Review 14 (2020-09-23 - Rating: 5)
Judy and the rest of the Fellers team are seriously the best. Each year when the time comes to renew my policies, they make the process so easy and straightforward. I’m always impressed by the options they find for us. They’re quick to respond, friendly and professional. Highly recommend.

Review 15 (2020-09-23 - Rating: 5)
Fellers is your one-stop-shop to get all of your insurance needs met! They take the time to make sure and cover all the details of your needs and find the absolute best prices on the market! They are super responsive in questions after the fact, and are helpful in any questions you may have! Would 10/10 recommend for you to at least check them out! You won’t be let down!

Review 16 (2021-08-09 - Rating: 5)
Drew Hoss was our agent and he made sure to inform us of all of our home insurance options, suggested the best deal, and even followed up when we hit our renewal period. Our mortgage company had some issues with issuing the check, so Drew went above and beyond to call the company on our behalf and sorted out the issue. Overall, I would recommend Drew and Fellers Insurance Agency to anyone.

Review 17 (2017-06-12 - Rating: 5)
Had lots of questions about a specific insurance policy need - Andrew was always prompt with a reply (email and phone). His replies always included information to go along with the answer - leaving me re-assured I was not only making the best insurance decision, but had the right person helping me.Andrew was recommended to me by a trusted business partner. The recommendation was spot on, with Andrew demonstrating the best of class service which resulted in this referral.Based on my experience, I recommend you contact Andrew Guernsey at Fellers Insurance Agency and let him earn your confidence and business.

Review 18 (2018-05-09 - Rating: 5)
Andrew Guernsey is a friendly, knowledgeable agent who was able to find us the best price on home and auto coverage. He responds quickly to questions and has helped us solve multiple issues relating to our move. Ive never had an insurance agent who was so personable and quick to serve. Thank you Fellers!

Review 19 (2021-05-20 - Rating: 5)
Reed Davis has been helping me with all types of policies or the past few years. Everytime it is clear, quick, and exactly how I wanted it. Each time I compare his quotes with other companies and each time his rate is lower, while still providing the same, or better, coverage. Hes a true professional because he takes care of people as he would want them to take care of him. It is safe to say I dont need to compare quotes ever again because he has proven to offer the best each time. Dont waste your time elsewhere, Reed is your guy.

Review 20 (2017-09-22 - Rating: 5)
My dad referred me to Fellers a few years ago and I have never had a bad experience. They have always been super helpful, knowledgeable and responsive, and usually find a way to save me time and/or frustration. When my dad passed away, they even helped me straighten out the policy on his home and manage a difficult damage claim for his estate. I would recommend them to anyone.

Review 21 (2024-02-23 - Rating: 5)
Misty is extremely professional and hardworking. She has always gone the extra mile in assisting me with the best rates available.

Review 22 (2018-09-18 - Rating: 5)
Fellers Insurance has always been great to me and has handled my insurance needs for many years. My decision to change was based on a financial opportunity to purchase insurance through my employer. I highly recommend Fellers for great customer service. Thank you!F.Taylor.

Review 23 (2019-06-29 - Rating: 5)
I love this company great group of people are honest. Ive been doing business with him for over 13-14 years and every so often I call & have them re-qote me just to make sure Im getting the best rate, & they are always happy to help. And the guy in the front has always got a smile youll never know it if hes having a bed day!👍👍

Review 24 (2020-07-31 - Rating: 5)
I highly recommend them as I have been a loyal customer for well over 20 years. They are very professional and responsive to any questions or issues I may have. I usually speak with Misty but everyone has great customer service. Go see Fellers insurance today!

Review 25 (2021-05-19 - Rating: 5)
Reed Davis helped me get car insurance + renters insurance and both times it was exceptional service. He also helped within minutes of hail damage being reported as well as me selling one of my cars and adding a new one to my policy. Reed Davis is 10/10 if you need any insurance!

Review 26 (2018-11-27 - Rating: 5)
My experience was above my expectations. Ty Carroll was a great help making sure that we got the right insurance for our organization. An Archery shop and full range is not something that is easy to insure. He did a great job and I am happy with our cost.

Review 27 (2023-08-01 - Rating: 5)
I highly recommend fellers insurance agency. Drew has been very supportive and has provided my family the best services. Happy to join the family.

Review 28 (2018-05-15 - Rating: 5)
Judy is fantastic in chasing up the best and most cost effective insurance options, and always responds very quickly to all my queries.Judy and her team have helped me a lot, shopping around for the best rates, answering all my questions very knowledgeably and precisely, timeliness in responding to emails and phone calls - great service all around! Thank you!

Review 29 (2023-04-11 - Rating: 5)
Drew Hoss at Fellers found new insurance coverage that was thousands of dollars less than our previous carrier, with all the same coverage and deductibles.He was responsive in answering questions and a pleasure to work with.

Review 30 (2021-12-16 - Rating: 5)
My agent Reed contacted me to offer new insurance quotes since I was refinancing my home. He was very quick in contacting me with a lower quote on both homeowners and auto insurance, which made me very happy. Very professional.

Review 31 (2020-07-21 - Rating: 5)
My rates are great and I have excellent coverage. And Travelers goes the extra mile to help. I was quoted on a hail damage repair for 14-15 days, they had my car for 47 days I had to pay for car rental. Travelers stepped in and the shop reimbursed the car rental fees.

Review 32 (2018-05-27 - Rating: 5)
Judy Hutchinson and her staff definitely go the extra mile to make sure our insurance needs for both personal and business are taken care of. They market our business to assure we are fully covered at a fair rate, and they keep us informed. We enjoy working with Judy and her team!

Review 33 (2021-03-10 - Rating: 5)
Drew Hoss saved us from a terrible situation! He was able to get us all the coverage we needed with a reputable insurance company, all while saving us money! Excellent response times and fabulous customer service. Thanks Drew!

Review 34 (2021-03-24 - Rating: 5)
I had the pleasure of working with Kris Samons to purchase homeowners insurance. Process was smooth! Kris was always available to answer my questions and get my coverage just right at a great price. Highly recommended!

Review 35 (2021-07-22 - Rating: 5)
Fellers insurance was great to work with. They were able to save us money on insurance. We look forward to continue to work with them on all of our insurance needs

Review 36 (2021-03-14 - Rating: 5)
Chris gave us some really great rates! Saving 1/2 of what we are used to paying and getting better coverage in our plan. When you can save money, how can you not be a happy customer!!

Review 37 (2022-05-03 - Rating: 5)
I absolutely cannot imagine a better insurance provider! And Insurance Agent like Susan Romero is just simply the best. So easy to talk to and work with, very helpful always! Massive thanks!

Review 38 (2020-09-11 - Rating: 5)
Fellers Insurance people are very professional, listen and understand your needs then offers you competitive quotes crafted per your requirements.Pleasure to work with such great team!

Review 39 (2018-06-21 - Rating: 5)
I have trusted Fellers to handle my insurance for seven years. They have always been honest, responsive and straightforward. Thanks to them insurance is not something I worry about.

Review 40 (2023-08-08 - Rating: 5)
Matt was so helpful when I was searching for my first policy! He made sure to find me the lowest rate with the best coverage!

Review 41 (2021-06-04 - Rating: 5)
We have been with Fellers insurance for a year now and have been pleased with our customer service and overall cost. We have auto and boat coverage. I would recommend to friends and family.

Review 42 (2019-04-23 - Rating: 5)
The staff is always so responsive and knowledgeable! They have helped us with quick turnarounds and answer any question we throw their way in a timely manner. The team weve worked with is so warm and smart. We really appreciate their professionalism!

Review 43 (2018-11-09 - Rating: 5)
Judy, thank you so much for all the help and support you are for us. We feel much more confortable knowing that a professional like you is looking after our interests. Thanks to you we got lower rates and excellent service. We are very greatful to have you as our consultant, agent and friend.

Review 44 (2019-02-01 - Rating: 5)
Andrew is always a favorite of my clients! He works very hard to touch base with them and takes the time to inform them of their many options! I wouldn’t refer my clients to anyone else! I know they are always in great hands with Andrew!

Review 45 (2022-09-08 - Rating: 5)
Ty and the team with Fellers Insurance always go above and beyond ! Each and every question we may have , that are quick to respond and have great rates ! Chris & Christina Hicks

Review 46 (2022-10-26 - Rating: 5)
Work quickly and personally with you in order to help you find what best fits your needs and budget. Highly recommend them for their friendliness, willingness to work with you, and commitment to getting people the best deal possible for protection.

Review 47 (2020-09-25 - Rating: 5)
Great team at the Fellers Insurance Agency. They have always been extremely responsive and a pleasure to work with! Cant recommend them highly enough!

Review 48 (2019-03-19 - Rating: 5)
Matt was super nice and very helpful. He provided me with quotes the same day, and he didnt complain. He also worked with my very difficult work schedule.

Review 49 (2018-11-20 - Rating: 5)
Ty went out of his way to look at our situation and find us the best policy he could. We are very appreciative that he did not just pass us off.Thank you Ty and Fellers Insurance!!

Review 50 (2023-04-18 - Rating: 5)
I worked with Matt Henderson for 2 months while trying to decide which insurance to choose. Matt was very patient and professional with me always answering my questions no matter how trivial they were.

Review 51 (2016-04-22 - Rating: 5)
Fellers insurance Agency is Awesome! The staff is always extremely helpful, efficient with suggestions for our insurance needs. Thank you for taking excellent care of our needs.

Review 52 (2019-03-19 - Rating: 5)
Tony got us an additional $100k coverage on our home for several hundred dollars less than our previous carrier would have charged. Along with a better price for our auto insurance.

Review 53 (2020-09-25 - Rating: 5)
When you want a real person who lives in your community on the other end of the phone or you can go see in person, Fellers is the place. Prompt service and delivery. Highly recommend.

Review 54 (2018-11-30 - Rating: 5)
Tony at Fellers insurance has really helped me tremendously. Several times I would highly recommend Fellers insurance for your insurance needs all of them are very kind and courteous.

Review 55 (2019-05-14 - Rating: 5)
Ive been their customer for nearly 10 years now. Fellers Insurance has a caring, knowledgeable staff that help you find the policies that are right for you.

Review 56 (2017-06-07 - Rating: 4)
Office professionalismFreedom to bring my insurance troubles thru your door anytime with confidence.Theres nothing Ty doesnt know or cant Handel!I have referred friends & will again when asked.

Review 57 (2020-08-05 - Rating: 5)
Been with Judy at Fellers for almost 10 years now. Always competitive rates and VERY responsive. Great customer service!

Review 58 (2019-11-18 - Rating: 5)
Saved us 50% on our homeowners policy! Matt was great to work with and very detailed on follow up.

Review 59 (2024-01-07 - Rating: 5)
I love Misti. She helps me with every need I have with my insurance.

Review 60 (2020-09-24 - Rating: 5)
We called several agencies when we moved to TX. Andrew took the time to find us the best rates for our personal needs. Highly recommended!

Review 61 (2022-04-27 - Rating: 5)
The team at Fellers is very prompt with communication and provides good assistance when needed. Been with them for several years now

Review 62 (2022-12-20 - Rating: 5)
Our agent was very respectful and helpful in giving us insurance to suit all our needs.

Review 63 (2018-08-21 - Rating: 5)
We greatly appreciate the personal service. Fellers has been there to meet any of our needs, whether a simple billing question or filing a claim.

Review 64 (2018-12-18 - Rating: 5)
I truly believe I made the correct decision regarding my policies based on Andrews industry knowledge, explanation of insurance terms, and pro/con comparisons against similar products.

Review 65 (2017-06-08 - Rating: 5)
Matt provides the best customer service. He did everything for us.We are Glad Rodney Anderson sent us to him.

Review 66 (2024-01-21 - Rating: 5)
Great customer service and was very professional! Helped me get what I was comfortable with!

Review 67 (2020-09-18 - Rating: 5)
They are very professional and theyll take the time to talk with you and figure out what your needs are and they have seemed to always come through and find the best rates for me thank you Andrew and Misty

Review 68 (2020-05-23 - Rating: 5)
They are Fantastic at getting you the best rates for your Business General liability insurance! Always take care of usThank youNick

Review 69 (2020-08-27 - Rating: 5)
Doing business with Tommy and Matt for our auto and homeowners insurance has been a pleasure. Seamless process and always responsive.

Review 70 (2022-10-28 - Rating: 5)
Worked with Drew. Clear communication, explained all options in detail (pricing, coverage, etc.) and helped to choose the optimal option.

Review 71 (2018-07-26 - Rating: 5)
I loved your prompt response to our needs and questions. Everyone in the office was delightful to work with. Would highly recommend your agency. Vickie

Review 72 (2018-06-12 - Rating: 5)
Drew is always on top of things and very quick to respond. He is very knowledgeable and always helps us get the best rates!

Review 73 (2021-03-01 - Rating: 5)
Very personable. Very responsive. I always know they are quoting the best price for the insurance we need.

Review 74 (2018-01-20 - Rating: 5)
The BEST agency Ive ever used. GREAT customer service, and they will find you the BEST RATES out there.

Review 75 (2019-05-21 - Rating: 5)
I never have to wait long for everything I need and Everyone acts accountable Theres not much worse than someone with a not my department attitude. I never get that with you. Thanks

Review 76 (2017-11-28 - Rating: 5)
You helped cut my insurance by half for the same coverage I was paying for before. Keep up the great work guys

Review 77 (2022-05-24 - Rating: 5)
Great agent informed me about payment and made it with his help Ty is the best.

Review 78 (2020-08-11 - Rating: 5)
They are easy to work with and have increased my coverages and saved me money from previous years.

Review 79 (2021-12-04 - Rating: 5)
Drew Hoss made one more thing on our list to do in our move from Michigan very easy!

Review 80 (2020-10-12 - Rating: 5)
Great service! Answered all my questions and got me great rates! Would recommend Andrew to others!

Review 81 (2017-12-06 - Rating: 5)
Excellent service. Works with many different insurance carriers to find you the best coverage and rates.

Review 82 (2021-06-03 - Rating: 5)
Matched coverage and best price. Great service. Really can’t ask for much more. 10/10

Review 83 (2017-07-29 - Rating: 5)
The folks at Fellers work hard for their customers. Service is great and they are always very responsive.

Review 84 (2019-05-29 - Rating: 5)
I know we are cared for as clients. Plus we get the best rates by letting Fellers shop for us!

Review 85 (2022-12-20 - Rating: 5)
Very helpful and charismatic staff. They gave quick responses and easy solutions.

Review 86 (2018-11-20 - Rating: 5)
I worked with Drew, he is very courteous and provides excellent service.

Review 87 (2017-08-01 - Rating: 5)
Tommy is always helpful, and there for you when you need him! Couldnt ask for a better insurance company!

Review 88 (2023-03-05 - Rating: 5)
Great experience and very fast turnaround for information. Very informative and great to work with!

Review 89 (2018-06-01 - Rating: 5)
Always dependable and answering the phone every time and answering any questions very quickly! I know that I’m taken care of no matter what and I’m dealing with a very knowledgeable staff

Review 90 (2018-01-06 - Rating: 5)
Always responsive, very timely, got me the best deal available!

Review 91 (2020-04-07 - Rating: 5)
I am pleased with my service so far and the rates are great!!

Review 92 (2018-10-25 - Rating: 5)
We have had several trying vehicle issues and had no idea what to do. You all went way above and beyond to help me in every situation. Thank you.