Amarillo Legacy Insurance

Photo of Amarillo Legacy Insurance

Located in Houston, Texas

Address: 2431 I-40, Amarillo, TX 79109, United States

Phone: +1 806-359-9799

Rating: 4.7

Services

  • Identifies as women-owned
  • On-site services
  • Online appointments
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Gender-neutral toilets

Categories

  • Insurance agency
  • Business to business service
  • Commercial agent
  • Home insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency

Photos

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Comments

  • Review 1 (2025-03-01 - Rating: 5)

    Very nice, capable and friendly people. They saved me over $200 per month. Definitely my goto insurance people.

  • Review 2 (2024-10-10 - Rating: 5)

    Did your insurance go up? Of course it did. Mine did too, but LEGACY (Monica) was able to find me a good affordable rate within 24 hours. Let the LEGACY crew help you also.

  • Review 3 (2024-09-26 - Rating: 5)

    Monica was fantastic!! She gave us wonderful service. The quote was simple. They even helped with our rv insurance

  • Review 4 (2024-09-27 - Rating: 5)

    Want to thank Monica for helping me save a fortune on my general liability insurance for my buisness, looking forward to doing more business with this company in the near future for my home and autos.

  • Review 5 (2023-11-02 - Rating: 5)

    I’ve been with Alice Brooks since the late ‘80s. I wouldn’t ever switch to anyone else. They are awesome! Robin is amazing. She is so knowledgeable and helpful. Her and Alice both go above and beyond to get me the best possible insurance to fit my needs. I highly recommend them to everyone

  • Review 6 (2022-09-12 - Rating: 5)

    Where is the 10 stars... I was Definitely hooked me up quickly, by this company, as the auto insurance company I happen to have never renewed my insurance, as I thought they did...Guess my money was not worth their time... Thou Within 30 minutes, before the weekend -shut down... Alice Brooks Insurance Agency insured me and back on the road..Hope this helps those who need an awesome Insurance company. Blessings ⚓️

  • Review 7 (2020-06-05 - Rating: 5)

    We cannot say enough good things about Barbara Hart with Alice Brooks Agency. She was amazing throughout the entire process of bundling our insurances, finding us better rates with more coverage, etc. She answered ANY and ALL of our questions. Lots of emails explaining everything, and seriously, how many times can you say changing insurance companies and coverages is a quick and painless process??? Thank you so much Barbara for all your help!

  • Review 8 (2019-02-07 - Rating: 5)

    This is the best insurance Agency I ever had. Its in Aug 2009, friend of mine recommended to me. I moved couple of times, but as long as I am in Texas, they got me covered. Everyone in this agency is great, but if you havent talk to Robin you should. Shes the best, she will take care of you, and very nice human being. As long as Robin there, I am not going anywhere because she knows what is best for me (customers). I see myself stuck with them for many year. 100% recommended!

  • Review 9 (2021-07-06 - Rating: 5)

    After a bad experience with my former auto insurance agency I contacted Alice Brooks. I received a quote over the phone fast and went to the office in person to sign paperwork. The whole process took less than 15 minutes. Very low down payment and low monthly payments. Would highly recommend.

  • Review 10 (2019-02-23 - Rating: 5)

    They are the sweetest there! Alice helped my husband over the phone right away found us the best quotes on insurance for our vehicle. I went in sat with Robin and we were done in about 30 min! I am so happy we decided to go with Alive Brooks Insurance Agency!

  • Review 11 (2019-08-27 - Rating: 5)

    I have been a long time customer with Alice Brooks Insurance. They have always gone above and beyond to help me with the best plan that’s affordable for me. All the employees are so nice and I always feel welcome when I need assistance or If I need to change or update a plan. Thank you for your long time service!!!

  • Review 12 (2019-02-21 - Rating: 5)

    So far so great. I just got done setting up a policy with Alice brooks and I must say they have the best phone manners I’ve ever heard. The rep was helpful and patient while I was asking for quotes. Made everything so easy for me.

  • Review 13 (2019-09-30 - Rating: 5)

    Barbra helped me get my insurance on my car. She made sure I understood my insurance agreements and how insurance benifits me. She also has a down-to-earth personality that it felt more like friends talking and connecting than a stuffy insurance deal. My experience with Alice and Brooks has been pleasant. Each agent I have encountered really took the time to listen Ive been going to Alice Brooks for over 15 years and I will continue to go there.

  • Review 14 (2024-03-19 - Rating: 5)

    Ive used Alice and her team for all my insurance needs for years. They are absolutely the best

  • Review 15 (2019-08-10 - Rating: 5)

    I needed a new homeowners insurance policy since I was buying a house after renting for over a decade. Robin was super helpful and patient with me. She ran multiple quotes from several different companies in order to find the best price for me. She was just a phone call away every time I had a question. The whole process was convenient and Robin was very professional.

  • Review 16 (2023-07-27 - Rating: 5)

    Robin is the best!! She is my go-to for any bonds I need for our business. The process is always easy and quick. Highly recommend!

  • Review 17 (2019-12-17 - Rating: 5)

    I have been a customer with Farmers Insurance for years and randomly one day I called Alice Brooks insurance to get a quote and found out that I was over paying on my home insurance and car and motorcycle insurance by $3200 a year. I highly recommend calling and finding out if you can get a better price on your insurance from Alice Brooks then with your current provider they beat everybodys prices hands down. The staff was super super friendly and very knowledgeable of their profession and went above and beyond to help us with our needs. You have to give these people a call it is worth it.

  • Review 18 (2019-09-14 - Rating: 4)

    Alice and her staff are very knowledgable and are experienced enough to handle your individual car policy needs. Love how they strive to find you the most cost effective coverage. Id recommend their services to anyone.

  • Review 19 (2018-09-12 - Rating: 5)

    Katrina with AB worked hard to help me transition between insurance companies. They work very hard for customers old or new. Would highly recommend them to everyone! Keep up the great job you all do!Great job and thank you so much!!

  • Review 20 (2019-08-16 - Rating: 5)

    Barbara was very helpful! Looking for insurance is very stressful for me, but she answered all my questions and explained them very thoroughly. . Also, her kindness and helpfulness made it easy to make insurance decisions. Thank you!

  • Review 21 (2020-03-09 - Rating: 5)

    Such a great help! Willing to talk us through the whole process step by step. She found us the best policy around and was able to save us a a ton of money. I would definitely recommend anyone to go in and talk with Barbara.

  • Review 22 (2021-05-08 - Rating: 5)

    In all honesty....the kindness over the phone...the whole over all process was simple and easy....my questions were answered in more than my satisfaction and kindness and professionalism was off the charts. First time buyer and have been shopping around...your candor was so inviting and homey. Nothing like having a few days of neg experinces in phones and have a welcome from your company. Thank you for making the 5-star easy...the review was hard lol.

  • Review 23 (2024-03-02 - Rating: 5)

    Lexi has amazing customer service skills. And definitely found me the lowest rate.

  • Review 24 (2022-11-02 - Rating: 5)

    I came in about a week ago to get insurance and everyone in office was super helpful, knowledgeable, and explained the things I didnt understand. I will definitely be returning and recommending them anytime someone asks! Thank you gals!

  • Review 25 (2018-12-14 - Rating: 5)

    Have been Alice Brooks for years and they are always helpful with great prices on our home and auto. They even called me personally after finding cheaper carrier saving us over $650 on our Auto.

  • Review 26 (2018-11-20 - Rating: 5)

    Alice Brooks has insured my motorcycles since Ive learned to ride in 2001. She and her staff are absolutely professional and always courteous. Robin Bockelman has been my agent from the beginning. She always does her best to ensure that I have the absolute best coverages possible. If I dont come in the office from time to time Robin will call to check on me. It is like a small family. As long as I have a motorcycle I will always ensure through Alice Brooks Insurance Agency. If you are searching for motorcycle insurance save yourself some time and go to Alice Brooks first.

  • Review 27 (2019-02-22 - Rating: 5)

    I think everyone here is amazing at customer service and were very sympathetic of the passing of my wife. They were through with the policy I bought for my motorcycle. Thank you Alice Brooks for all you do.

  • Review 28 (2018-09-27 - Rating: 5)

    Alice Brooks agents were super to deal with! She found me a great policy that met my needs, set me up on autopay (bc i always forget to pay) and gave me a discount for using the service!

  • Review 29 (2019-08-16 - Rating: 5)

    Jennifer and Alice were very.kind and.enjoyed the experience in adding insurance for my car! The agency has been around a very long time for good reason!!

  • Review 30 (2018-09-25 - Rating: 5)

    Needed an insurance card. Katrina was very nice and very helpful. She called to verify I received the email to ensure I got what I needed. I’ve been a customer for 11 years. Always get great service from these folks.

  • Review 31 (2019-01-08 - Rating: 5)

    Absolutely love Alice Brooks! Been with them since my very first car, going on 18years. Always friendly, always helpful.

  • Review 32 (2019-05-15 - Rating: 5)

    We have been with Alice Brooks for a very long time now, And they will you to get you the best insurance for your needs and your budget..Always ready to help you with anything you might need, We’re very happy to have them as our insurance agent..

  • Review 33 (2018-12-17 - Rating: 5)

    Alice Brooks is the friendliest.....The ladies are very hard workers...They are always on point with my business and personal insurance issuesI have been with them almost as long as they have been in businessI have nothing but great things to say ......

  • Review 34 (2018-11-19 - Rating: 5)

    For as long as i can thinki have always used Alice Brooks for my insurance. Beautiful smiling faces that will always treat you right and giveyou the most excellent service you could ask for.

  • Review 35 (2019-09-16 - Rating: 5)

    Alice, Robin and Barb are the greatest !! I’ve been doing my business with them for 14 years. I wouldn’t ever consider taking my insurance needs anywhere else .

  • Review 36 (2019-09-17 - Rating: 5)

    All the ladies at Alice Brooks insurance are super nice and helpful! Anytime someone asks who a good insurance agency to go through I recommend Alice Brooks!

  • Review 37 (2019-02-12 - Rating: 5)

    They saved me money!!! I have been using this agency for almost 10 years and have never been disappointed!!!! Robin always takes exceptional care of my insurance needs!!!

  • Review 38 (2019-07-25 - Rating: 4)

    Alice Brooks Insurance Agency gave me the best quote when I was shopping for home insurance. Easy to contact and communicate with, great customer service!

  • Review 39 (2019-01-07 - Rating: 5)

    I’ve been with Alice Brooks Insurance Agency for years and they have always had the best price for the coverage I want for my motorcycle.

  • Review 40 (2018-11-27 - Rating: 5)

    Probably the best experience I’ve ever had with insurance. I went in not knowing about my liscence status And all the ladies were quick to help. I won’t hesitate to go back.

  • Review 41 (2020-10-27 - Rating: 5)

    A very pleasant experience, Robin was more than happy to help me find new insurance for my Harley.

  • Review 42 (2018-11-30 - Rating: 5)

    Great company been using them for almost 20 years wouldnt think of going any where else. Always more than helpful with any questions ive ever had.Thanks again to all the staff for all the help youve assisted me with over the years.

  • Review 43 (2017-11-27 - Rating: 5)

    I am so thankful they were able to help me with my auto insurance. I was glad to provide the necessary information in order to get a good quote.--Thank you!!!

  • Review 44 (2023-07-26 - Rating: 5)

    Always willing to help and to find you the best services that you are looking for. Customer service is still around, and this company ephesians it every time you call.

  • Review 45 (2018-12-11 - Rating: 5)

    Robin is very friendly, she even got me a cheaper price from the original quote. Thx. Id recommend using them.

  • Review 46 (2019-01-31 - Rating: 5)

    I enjoyed the professionalism and the way Katrina asked for my input and made sure I was in control of every decision madeThank you Katrina and Alice Brooks insurance.

  • Review 47 (2018-12-08 - Rating: 5)

    I dealt with a lot of insurance agencies but nothings like the insurance agency like this one they worked hard to give you the best price and Im a person in a hospital at the time I was looking for a place and this one popped up this is a five-star operation if I could give this insurance company a 10 * I would all the best to the people who work there

  • Review 48 (2018-12-04 - Rating: 5)

    Robin was very friendly. She searched many options to find the best and cheapest policy for us. I wouldn’t want to go anywhere else.

  • Review 49 (2018-10-15 - Rating: 5)

    These lady’s have always worked hard for me and my insurance. I laugh at the bad reviews on here short and inconsistent with the service Ive had over 12 years of doing business there. I’ll never have insurance anywhere else in a world full of digital I look for the people interaction.

  • Review 50 (2019-01-14 - Rating: 5)

    Great company to work with! Katrina and everyone in the office were friendly and professionals when it came to my questions! I recommend them!

  • Review 51 (2018-11-26 - Rating: 5)

    I have been going to Alice Brookes for about 20 years. if I ever have a problem they fix it fast all I have to do is call and ask for Robin she takes care of everything I would not go anywhere else for insurance Mary Dill

  • Review 52 (2019-08-28 - Rating: 5)

    They worked really quick on getting me a quote. Very good and reasonable price. Really nice environment and very professional.

  • Review 53 (2018-11-14 - Rating: 5)

    Great people and great service! The people at Alice Brooks took care of me and did it quickly and efficiently.

  • Review 54 (2018-11-19 - Rating: 5)

    Great friendly staff, answered all my questions and got me my coverage on my vehicle in a timely manner ! Robin was awesome!!

  • Review 55 (2019-09-12 - Rating: 5)

    Jennifer Carlson was very knowledgeable and helpful. I highly recommend Alice Brooks Agency for all your insurance needs!

  • Review 56 (2017-11-27 - Rating: 5)

    We love Alice Brooks Insurance love the people that work there and love the customer service!! awesome company!!!

  • Review 57 (2018-11-09 - Rating: 5)

    The ladies in this office are always so nice and helpful. I would definitely recommend them to anyone who is looking for insurance.

  • Review 58 (2018-11-20 - Rating: 5)

    Alice brooks has always been very helpful and Robyn there takes very great care of me! Thank you!

  • Review 59 (2019-09-13 - Rating: 5)

    I have not found another insurance agency as prompt and caring as Alice Brooks Insurance.Shout out to Mrs.Barbra for helping me out!

  • Review 60 (2019-08-13 - Rating: 5)

    Awesome people work here! Love these ladies always help me with any questions I have.

  • Review 61 (2019-07-17 - Rating: 5)

    Shopped around for motorcycle insurance, and the people at Alice Brooks gave me a great price and their people are great.

  • Review 62 (2019-01-29 - Rating: 5)

    Katrina was wonderful, knowledgeable and friendly, she made coming in pleasant and easy with no stress!

  • Review 63 (2019-09-28 - Rating: 4)

    Lovely ladies just a simple call and a short trip to their office and Im covered with a much better rate.

  • Review 64 (2019-05-07 - Rating: 5)

    Service was fast efficient and helpful. Premium was competitive. The agent was very helpful and lovely.

  • Review 65 (2023-12-07 - Rating: 5)

    Have been great to me and very supportive

  • Review 66 (2022-11-02 - Rating: 5)

    Wonderful, truly caring people and a great Agency to go to and work at!

  • Review 67 (2020-09-13 - Rating: 5)

    Great I needed proof of insurance for my car registration and it arrived the very next day

  • Review 68 (2019-08-05 - Rating: 5)

    Barbers was great and very helpful ! My experience was pleasant!

  • Review 69 (2019-02-28 - Rating: 5)

    They did an excellent job and Im very proud of them or give them a 5

  • Review 70 (2021-08-02 - Rating: 5)

    Very helpful, and a very quick policy change. The staff was Great!

  • Review 71 (2019-12-11 - Rating: 5)

    Very nice people! Added a vehicle to our policy and still saved some money!

  • Review 72 (2018-12-17 - Rating: 5)

    Nice ladies helped me find the best insurance for my car

  • Review 73 (2019-10-11 - Rating: 5)

    GREAT PEOPLE EXCELLENT SERVICE 👍 BEST DEALS ON INSURANCE AND IAM A LONG TIME CUSTOMER

  • Review 74 (2023-06-28 - Rating: 5)

    Always can give us really good rates.

  • Review 75 (2016-10-24 - Rating: 5)

    Had insurance here for years. Theyre always helpful.

  • Review 76 (2019-09-14 - Rating: 5)

    Always friendly staff and willing to help with all types of coverage needed.

  • Review 77 (2019-08-08 - Rating: 5)

    Yall are awesome a true blessing saved so much money! Thank you barbara

  • Review 78 (2020-10-07 - Rating: 5)

    They have always been such a BIG HELP for me and keeping me straight - THANK YOU GIRLS !!!

  • Review 79 (2019-08-20 - Rating: 5)

    Loved it! Told them exactly what i needed and the price was in my price range!!

  • Review 80 (2023-06-07 - Rating: 5)

    Was a phone call, but they were informed and helpful

  • Review 81 (2019-03-07 - Rating: 5)

    Everyone was very helpful and made the whole experience quick and easy!

  • Review 82 (2017-12-06 - Rating: 5)

    The ladies do a great job on finding insurance rates.

  • Review 83 (2019-09-05 - Rating: 5)

    They are the best that I have used and I wont go to anyone else

  • Review 84 (2018-11-10 - Rating: 5)

    Fast, friendly, knowledgeable, and reasonable what more can you ask for.

  • Review 85 (2023-05-16 - Rating: 5)

    Good people very helpful and friendly.

  • Review 86 (2020-05-13 - Rating: 5)

    They was very friendly I would recommend them to anyone thank you 😊

  • Review 87 (2023-10-30 - Rating: 5)

    Made my process nice and simple

  • Review 88 (2019-09-16 - Rating: 5)

    Awesome people to talk on the phone with or in personvery helpful also willing to help

  • Review 89 (2019-12-26 - Rating: 5)

    Been with Alice Brooks for years great insurance company.

  • Review 90 (2024-04-06 - Rating: 5)

    Very helpful and professional.

  • Review 91 (2020-01-18 - Rating: 5)

    Super nice ladys!! Help us out a lot.

  • Review 92 (2018-11-29 - Rating: 5)

    Robin is the bomb, I got to her for all my insurance needs!

  • Review 93 (2018-12-17 - Rating: 5)

    Thank you so much......I really do appreciate everything....

  • Review 94 (2020-06-03 - Rating: 5)

    Alice Brooks has taken care of my insurance needs for years!

  • Review 95 (2019-09-12 - Rating: 5)

    Totally love my new insurance company

  • Review 96 (2019-12-17 - Rating: 5)

    Excellent customer service, fast, friendly and efficient.

  • Review 97 (2022-02-09 - Rating: 4)

    It could be better the old lady there is rude.

  • Review 98 (2019-01-04 - Rating: 5)

    They were very courteous and friendly

  • Review 99 (2020-01-31 - Rating: 5)

    Nice knitted office with great people.

  • Review 100 (2024-01-15 - Rating: 5)

    The staff was great!

  • Review 101 (2019-02-20 - Rating: 5)

    Very helpful. Kind and considerate.

  • Review 102 (2021-06-08 - Rating: 5)

    Great staff and very helpful

  • Review 103 (2019-05-31 - Rating: 5)

    Super people and great prices

  • Review 104 (2021-09-13 - Rating: 5)

    Everyone is so sweet and nice

  • Review 105 (2019-08-09 - Rating: 5)

    A great place to save money.

  • Review 106 (2019-08-09 - Rating: 4)

    Decent prices on insurance.

  • Review 107 (2022-08-19 - Rating: 5)

    Fast and very affordable

  • Review 108 (2023-11-29 - Rating: 5)

    There great

  • Review 109 (2018-11-26 - Rating: 5)

    Fast and friendly service.

  • Review 110 (2019-08-12 - Rating: 5)

    Made everything easy!

  • Review 111 (2019-01-28 - Rating: 5)

    👍great

  • Review 112 (2021-10-05 - Rating: 5)

    Great service!

  • Review 113 (2022-02-22 - Rating: 5)

    Best in the industry!

  • Review 114 (2020-03-06 - Rating: 5)

    Service was excellent

  • Review 115 (2019-09-16 - Rating: 5)

    Good people

  • Review 116 (2020-01-02 - Rating: 5)

    Awesomeness

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