The Katy Plumbing Company Heating & Air

Located in Houston, Texas

Address: 1704 Avenue D, Katy, TX 77493, United States

Phone: +1 281-638-8429

Rating: 4.9

Services

On-site services
Language assistance
Wheelchair-accessible entrance
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-09-19 - Rating: 5)
HIGHLY RECOMMEND!!! David and his helper just did a home service line repair and range hookup. Both were leaking; Centerpoint did an inspection and shut off the gas. The Katy Plumbing team were prompt, polite, and professional from the initial receptionist scheduling the next day service to their on-site service technicians. They worked with me on the price, and did a proper job, no shortcuts! This is a company I would definitely use again for any of my plumbing needs.

Review 2 (2024-10-09 - Rating: 5)
Today I had an emergency with a broken water pipe connected to my outdoor faucet, including water leaking inside of one the room. I called up Katy Plumbing Co., sent Mr. Greg Chavez and his assistant and he resolved the problem in the time needed: highly professional, friendly, explained to me with concise and precise terms. Made a clean job, including tomorrow mid morning to fix the wall hole. Highly recommended!

Review 3 (2024-10-25 - Rating: 5)
Victor was awesome - emergency after-hours leak in the wall from the AC condensation drain overflowing due to a poor connection into a clogged drainage line for my guest bathroom sinks. Victor and his assistant were thorough, kind, and quick to assess and repair. He sent detailed reports with electronic receipts to my email to be able to relay to my contractor to fix the wall damage after. Scheduling for their emergency after hours service was quick and easy over the phone and the scheduler had great customer service. Highly recommend, & very professional!

Review 4 (2025-02-25 - Rating: 5)
Miguel Garcia came out on an emergency call to us after a sewer line backed up into our house. Not a fun clean up. A cracked pipe by the company that was digging for the fiber optics cables was located pretty quickly with a camera. He was absolutely phenomenal. Super informative and very friendly; worked very quickly to find the issue. Highly recommend this company for any plumbing needs.

Review 5 (2024-12-31 - Rating: 5)
Katy Plumbing Co. came highly recommended. They were very responsive: excellent communication, timely and arrived promptly. The plumber, JR, was honest and communicated his assessments well, attentive to my concerns and presented alternative solutions. Great personality and outstanding level of workmanship: cordial, forthcoming, thorough and paid close attention to detail. He also kept the work area clean which was very important to me. Thank you for completing the work by Christmas eve. I would specifically request him again for future work.

Review 6 (2025-01-23 - Rating: 5)
Katy Plumbing always does a fantastic job. Their technician, Ryan, was able to fix my water heater within an hour. I appreciate that they keep me informed of the issues. Katy Plumbing is also one of the most affordable plumbers in the Katy area. I highly recommend their services.

Review 7 (2025-01-24 - Rating: 5)
Peter was professional, courteous and arrived on time. He did the job exactly as he said he would, and he answered all of our questions explaining how everything would work. He completed the job in a timely manner and made sure to show us how everything worked before he left. Katy Plumbing was communicative about his arrival time the day before and the day of the appointment so we knew exactly what to expect, and they were 100% upfront and transparent about their pricing BEFORE their arrival so there were no surprises.

Review 8 (2025-02-24 - Rating: 5)
Woke up Saturday to some water damage from my water supply line that had leaked into the master bedroom. I called Katy Plumbing and received a response right away the replacement parts were ordered and Erick was out Monday to install. He was very professional and explained everything to me step by step. Thank you to all the great team at Katy Plumbing yall never disappoint.

Review 9 (2025-02-01 - Rating: 5)
Finally decided to upgrade my tankless water heater after a year of debating. Got a quote from Katy Plumbing a year ago — decided to get a quote again a year later after misplacing my prior quote. George (the owner) called me to talk me out of having somebody come out to re-quote the same job, reminded me of the quote from last year, and actually knocked a good chunk off the original quote if I decided to proceed. I guess it’s good that I was talking to the owner!Peter was the technician who came out for the install. His arrival was on time, and he was very professional throughout. Install was completed quickly, and he took the time to answer ALL of my questions (and I had a lot!). Peter is super friendly and I would definitely use him again and recommend him to anyone.Katy Plumbing may not be the cheapest option around, but my experience is that they are professional, honest, and reliable. Sometimes you get what you pay for, and I feel I got a great bang-for-the-buck with them.

Review 10 (2025-02-19 - Rating: 5)
Mark and,I hope I get this right, Aureliio assessed the situation, explained what needed to be done and showed me the expected price up front. It was reasonable, considering the discount I received for being a member of Katy Plumbing oncall services. Anyway they were professional and even performed a plumbing inspection for the rest of the house.Overall I highly recommend their services. They’ve local and dependable.Raul

Review 11 (2025-02-04 - Rating: 5)
Erick came on a weekend day to attend to a serious, inside-an-outer-wall pipe leak that had apparently been at it for quite a long time. It wasnt a simple fix, but he analyzed what needed to be done to assure that the fix would be in place for many years to come. Hes a hard worker, willing to answer the questions of a homeowner, and all the while maintaining a cheerful attitude. Im very pleased with the job he performed. Good hire, Katy Plumbing!

Review 12 (2025-02-18 - Rating: 5)
Shoutout to Luke the plumber for a job well done! Fast, friendly, and informative—he got everything fixed up in no time and even took the time to explain things along the way. If only all home repairs were this easy! Highly recommend!

Review 13 (2025-02-26 - Rating: 5)
Wilmer did an excellent job!! He was very thorough and helpful with our plumbing issue. He made some great recommendations and explained everything in simple terms. Very patient and informative.

Review 14 (2025-01-31 - Rating: 5)
Had Katy Plumbing out to unclog a kitchen drain and Michael did a great job. He explained the process and cost, was done quickly, and cleaned up everything. Ive used Katy Plumbing in the past and their service technicians are always on time, friendly, and professional. I highly recommend them for any plumbing needs

Review 15 (2025-02-19 - Rating: 5)
Had a 15 y/o water heater needing replacement. Jose was great on the diagnosis, and discussion of the options. Once we decided, he returned and had the new one in and working in no time. He even arranged to have a roofer come & reseal the external vents. Kudos to Jose & the Katy Plumbing team!

Review 16 (2025-01-31 - Rating: 5)
I got a very good experience working with Ryan. He was professional, polite, easy to talk to as well as having answered all my questions. The work done was very detailed and the leak issue was properly fixed. They also warranty their work for 1 year. Overall Im satisfied with the service provided.

Review 17 (2025-02-13 - Rating: 5)
A couple of coworkers recommended Katy Plumbing, so I asked for an estimate from them and another company. David, from Katy Plumbing, provided great communication, was on time, very professional, and quoted us a fair price without any pressure about financing or signing a contract. The other company’s plumber was great (and about to change employers), but the sales rep was the opposite of how I described David. We chose Katy Plumbing and David got to work right away, did a great job, cleaned up afterwards, and answered all my questions. I will definitely call on Katy Plumbing again as well as recommend them to anyone in need of plumbing services.

Review 18 (2025-02-21 - Rating: 5)
Jacob did a fantastic job of repairing a faucet leak and replacing a stuck bathtub drain plug. He thoroughly explained the causes for these plumbing issues, the potential damage mineral deposits and chemicals can cause to our homes and health, then demonstrated a before/after example of how much better water flows when hard water deposits are removed. He specializes in whole house filtration systems and showed me several options. Very soft sale, no pressure, and I’ll definitely be hiring Jacob to install a whole home water filtration system in the very near future. His work is very thorough and expedient without cutting corners. I highly recommend Jacob and Katy Plumbing.

Review 19 (2025-02-20 - Rating: 5)
Greg arrived on time. He was friendly and professional. He worked quickly and completed the bathroom faucet repair in less than an hour. My experience with all the Katy Plumbing staff has been great.

Review 20 (2025-01-17 - Rating: 5)
Troy with Katy Plumbing was so professional and informative. He was very thorough and walked me through different options. I called this morning and Troy was at my house within a couple hours. He did a great job. I will definitely be using them for my plumbing needs moving forward.

Review 21 (2024-08-02 - Rating: 5)
I called Katy Plumbing Co as it was referred to me by a friend. This would be my first experience with them. I explained my situation and they scheduled-sent someone out the very next day.The plumber (Victor) showed up on time and was professionally dressed. I explained my situation, which was complex. Essentially, I needed a gas pipe for a new oven relocated about 5 inches and lowered about 3 inches. The gas pipe is located on the 2nd floor, in 3 story townhouse. So it very difficult to access. The plumber explained what he needed to do, which involved cutting the floor open so he could access the pipes; I understood and agreed. He was very knowledgeable and quickly developed a game plan. We measured the spacing where the oven went, and measured the oven dimensions to ensure a proper fit and pipe relocation.His workmanship was awesome!! The following day, after a visit from an electrician, for some re-wiring, the new oven was installed. No gas leaks, everything works great and fits perfectly.Thank you Katy Plumbing Co and Victor, for the fantastic work. You’ve earned my business going forward; I will call you again for any plumbing related issues.Thank very much!Chris

Review 22 (2025-02-21 - Rating: 5)
Katy Plumbing has efficient communication. Honest an accountable service. I had a water heater replaced along with another minor issue. Work was done well, clean, and quick. Highly reccommended.

Review 23 (2025-01-18 - Rating: 5)
I have used The Katy Plumbing for a few projects over the past few years and they have provided excellent service every time. Most recently their tech Dallas Gary and an apprentice replaced my hot water heaters and they completed the work quickly, efficiently and at an affordable price. I would recommend The Katy Plumbing company for all your plumbing needs!

Review 24 (2025-02-26 - Rating: 5)
Angel came by my house today to look at a backflow preventer issue and he was exceptional. He talked me through the steps of how to do the fix and gave me a very good quote as well. He displayed professionalism and I would recommend him to everyone I know for their plumbing needs.

Review 25 (2025-02-10 - Rating: 5)
I have used Katy Plumbing for all my plumbing needs for years. I have always been impressed with the ease of scheduling an appointment,. Their plumbers are knowledgeable and efficient. Luke,the plumber who came last week explained the process of fixing my root problem, completed the work efficiently and cleaned up before he left.

Review 26 (2024-11-02 - Rating: 5)
Excellent - fast response and knowledgeable professionals! Miguel and his associate were so friendly. Overall just a great experience! 5 stars!!

Review 27 (2024-08-04 - Rating: 5)
When it’s August in Houston and your air conditioning stops working you’re in trouble…and many times you call companies who can’t get to you for days, especially when your unit breaks on a weekend as ours had. Thank goodness, good fortune smiled upon me because only about a week or so before the unit failed, I had signed up for the annual service agreement with Katy Plumbing Company Heating and Air. Knowing I had this, I called and spoke to a lady named Linda. She was so very understanding and helpful—not the typical “sorry you’re in a bad place sir but we do not have a technician available for 3-4 days”….. No, Linda was empathetic and she had one of their top A/C technicians, Mr. Roberto Montelongo at my home as quickly as possible. Roberto was very polite and very kind. He diagnosed the problem and it turns out it was a short in my compressor. My unit was under warranty, so he took the time to find the right replacement compressor and then even drove to the distributor shop to pick it up himself on Saturday Morning before they closed at Noon . He got my compressor and brought it back to my house. He explained to me that he had called his supervisor to get permission to install it right then because they normally did not do installations like this until Monday. Knowing I had a whole house full of people he got permission to do what was best for my family and I so appreciate that!!!! Roberto explained to me that he used to install whole units for many years before he became a service technician so installing my new compressor was something he was very experienced at doing. He did a great job getting the system working again, all within a couple of hours. He took the time to explain to me exactly what he was doing during each step—I wanted to see what Roberto was doing out of curiosity as to how they replace a compressor. Because of the team work at Katy Plumbing Company Heating and Air between Linda and Roberto and Roberto’s Supervisor (whoever that may be) I had a working system again as quickly as was possible. If you don’t have a service agreement with Katy Plumbing Co. Heating and Air you should get one. It could really save you….just like mine did within only about a week or so of purchasing it. Thank you Roberto, thank you Linda and please thank the team at Katy Plumbing Company Heating and Air!! Great Job!!!

Review 28 (2025-02-10 - Rating: 5)
Ryan came out and assessed the issue with my heater right away. He gave me a fair quote and was able to replace my heater the same afternoon. Excellent service and I really appreciate his work.

Review 29 (2024-11-21 - Rating: 5)
Hands down the best customer service in Katy! Every single person I interacted with was fantastic, and the actual plumbing service I received was 10/10. The pricing was fair and the job completed quickly and professionally. I’m glad my neighbor recommended Katy Plumbing.

Review 30 (2024-12-26 - Rating: 5)
Angel Hernandez from Katy Plumbing arrived at our residence to repair our shower and bath tub faucet. He was courteous, knowledgeable and professional. He fixed our bathroom in a timely manner and everything works to perfection. I highly recommend him and Katy Plumbing, they’re an excellent, trustworthy business.

Review 31 (2025-02-15 - Rating: 5)
The other day my how water heater went out. I set up an appointment on Katy Plumbings website on the same day. Troy showed up within 3 hours, gave me an estimate and got me set up with financing. First the next morning they showed up with a new water heater, new pan, new everything. And because my water heater is in the attic, they had a roofer come out and put in a new vent. From start to finish it was less than 2 hours. Fantastic service and a great experience.

Review 32 (2025-01-29 - Rating: 5)
Troy was an amazing member of Katy plumbing. He made me feel at ease as to what he will be doing during my service and was kind enough to talk through possible future projects i was interested in. Very kind and willing to share personal experiences with issues he has seen and what would be the most cost effective for the needs we had. Zero pressure.

Review 33 (2025-02-12 - Rating: 5)
Excellent job by Julian! He diagnosed the plumbing issue quickly and came up with the right recommendation and resolved the issue during his visit. Job well done!

Review 34 (2024-11-19 - Rating: 5)
I called Katy Plumbing for a pipe that busted outside. They scheduled me quickly and once Peter got out to our house, he was thorough and explained everything to me before he started the repairs. Once the repairs were done he put me in touch with someone for water damage repair. He was very professional and the quality of materials and the work he did were excellent! I will always call Katy Plumbing because they have never disappointed me in the past.

Review 35 (2025-01-08 - Rating: 5)
Jacob West of Katy Plumbing is a true professional. Hes honest, gets you what you need, does not oversell. This is the 2nd time weve had outstanding service from him. The Katy Plumbing office is also very helpful and efficient. Very good company.

Review 36 (2025-02-07 - Rating: 5)
Katy Plumbing is amazing! They are honest, fast and highly knowledgeable. Dallas was assigned to our call and that guy is nothing but a true blessing. I appreciate Katy Plumbing and highly recommend them over and over again!

Review 37 (2024-12-05 - Rating: 5)
We just had Junior Andrade here, right on time, at 10:00, to repair our hot water heater. He did such a great job, and put us at ease, knowing we will now be safe. He explained everything clearly before, during , and after the job. He cleaned everything up nicely when he was finished. He is a very respectful young man. We liked him so much, we are having him replace a toilet next week. We’re so happy to have found a good, honest, helpful plumber!!

Review 38 (2025-03-02 - Rating: 5)
Paul was awesome, informative, and worked extremely quickly. He made the process of replacing our old, broken toilet super easy. Would absolutely recommend Paul and Katy Plumbing to anyone who asks!

Review 39 (2024-11-30 - Rating: 5)
Katy Plumbing is a company that does outstanding work and has exceptional people working for them. Paul and his colleague (Aurelio?) were true professionals and their work was of the highest quality. They were also very pleasant and said great things about the company and the owner. We will always use Katy Plumbing from now on as a result of the information that was provided about the character of the owner and the people that work there. I highly, highly recommend them.

Review 40 (2025-01-30 - Rating: 5)
Junior with Katy Plumbing Company not only did great work on the repairs we needed but also educated us on several home maintenance items. He is friendly and honest. We will be requesting Junior for any future plumbing needs!

Review 41 (2024-12-18 - Rating: 5)
Jacob was very professional and patient. I had a gas leak in a pipe filling that needed to be replaced in order for me to get heat, hot water and be able to cook; Even though I had to wait on my end to get the ball rolling; Jacob waited. He was thorough and neat and clean with his work that he was amazing. I really appreciate you and skills set and professionalism. Will definitely recommend this company for your heating/cooling and plumbing needs.

Review 42 (2025-02-03 - Rating: 5)
What a great experience, we have been in Katy for 23 year and never found a good plumbing company until the visit from Katy Plumbing. Ryan was great, true professional and man of integrity. You can’t go wrong with this company!

Review 43 (2024-11-11 - Rating: 5)
Katy Plumbing has been awesome to work with. They arrive on time and make sure everything is in good working order before they leave. After Beryl, we decided to buy a generator. Had 4 different companies give an estimate and when could it be installed. The estimates were higher than KP and none could be installed and running before the end of the year. Great service with them!

Review 44 (2025-02-04 - Rating: 5)
Greg was amazing! Greg took the time to evaluate the situation while explaining each step. He is very knowledgeable and was able to rectify the issue promptly. We highly recommend Greg and Katy Plumbing!

Review 45 (2025-02-12 - Rating: 5)
Nana wanted to replace the kitchen faucet so we went to Lowe’s where she selected one. I watched the YouTube install video then tried to turn off the valves under the sink. They were corroded and unmovable. Enter Julian Lohse from Katy Plumbing. He immediately went to work and quickly replaced the inoperable valves. Then he installed Nana’s fancy new faucet. No mess, no leaks. All is well. Thanks Julian!

Review 46 (2024-12-31 - Rating: 5)
Eric came to fix a toilet. He explained everything and gave me quotes for fixing and/or replacing. He did the work efficiently and was very pleasant to work with. I have used Katy Plumbing before and have been highly satisfied each time.

Review 47 (2024-10-15 - Rating: 5)
We are renting a home for the next year or two and had a few issues. The homeowner suggested to try Katy Plumbing Company because of the extremely good reviews. They were able to have someone come out the very next day. That already felt out of this world. 🌎 They sent a really awesome tech, Junior, to help us solve our problems. He got everything fixed with one of our toilets, faucet pressures, and new shower head which we had issues installing due to the low ceiling in that bathroom. He was thorough, detailed, and so personable. We will call Katy Plumbing Company again if anything else comes up! They met our expectations and extremely exceeded them. ⭐⭐⭐⭐⭐

Review 48 (2024-11-06 - Rating: 5)
Katy Plumbing sent Luke and he did a great job. I had a bathroom sink that was not draining and he was in and out before I knew it. Working great now I would recommend them for sure. They also cleaned up and left no mess which is what I would have expected. Great job Luke thanks.

Review 49 (2025-02-26 - Rating: 5)
Very grateful that I was able to get an appointment for the next day. The technician Zee Showed up And went above and beyond To complete the task Very kind person And very efficient Definitely will be choosing Katy plumbing again if I have any issues, thanks too My technicians customer Service.

Review 50 (2025-01-22 - Rating: 5)
Greg C. did a great job fixing our busted pipe. Timely and clean. Well see him tomorrow to install a new water softener. Very impressed with the service and attention to detail.

Review 51 (2024-10-14 - Rating: 5)
Dallas and the other technician that came out were great. Very personable and professional. Came in a timely manner, cleaned up the area and took the time to explain everything to me. We were very pleased from our first interaction calling to set up the appointment. Would recommend purchasing the membership.

Review 52 (2024-10-06 - Rating: 5)
Ryan and his crew from Katy Plumbing did a great job. Came through for us on a Sunday. I appreciate these guys and all the help.

Review 53 (2024-11-23 - Rating: 5)
I want to thank Katy Plumbing and Paul Ramirez for their outstanding service! They came to the rescue after hours to fix a leak near our sprinkler siphon valve on very short notice. Paul was professional, efficient, and thorough, making a potentially stressful situation completely stress-free. I highly recommend Katy Plumbing for their prompt and reliable service. Thank you again!!!

Review 54 (2025-01-18 - Rating: 5)
Erick Palomares was really professional and kind. He really saved us by fixing a broken faucet right before the freeze hits this week coming up. He did a great job and I would highly recommend him and I know I would ask for him personally if I need another plumbing repair.

Review 55 (2024-12-13 - Rating: 5)
This was an emergency water heater and exhaust vent repair. They have a very good price and was very professional, on time and great to deal with. While the job at my mom’s house in Katy, I am in Cheyenne myself and Michael was upfront about cost and a complete professional. Definitely will get my business again as needed. Highly recommend!!!

Review 56 (2024-11-26 - Rating: 5)
Junior was awesome. He took the time to explain everything to me with photos, didn’t recommend anything I didn’t need, and was extremely personable. Very considerate, he asked permission to go anywhere he needed to go, and we worked together on coming up with solutions that worked best for our house, especially with the HOA. 10/10, would recommend him for services.

Review 57 (2024-10-27 - Rating: 5)
I was able to get same day, excellent service on a busted water pipe from Katy Plumbing! Paul was extremely nice and knowledgeable and was able to get the pipe fixed as well as make some recommendations on fixes that should be made to prevent future failure. We will definitely be using them again!

Review 58 (2025-01-20 - Rating: 5)
In the middle of a freeze in Houston, the company responded to my plumbing emergency. They arrived within an hour. My irrigation system broke and water was shooting out and leaking into my walls at the base of the house. Greg was professional, highly skilled, trustworthy, and patiently answered all of my questions. He made recommendations to avoid further issues during the freeze. I highly recommend this company!!

Review 59 (2025-01-04 - Rating: 5)
Had a great experience with Junior Andrade. He was very knowledgeable, thorough and made sure we were taken care of properly. His customer service was top notch. I would definitely recommend Katy Plumbing to anyone who has the need.

Review 60 (2025-01-25 - Rating: 5)
Katy Plumbing is outstanding! They respond quickly and the plumber that was sent it, Marshall, was great. He fixed our issue quickly and professionally! I would highly recommend Katy Plumbing to anyone.

Review 61 (2024-12-18 - Rating: 5)
Called out for a leaking water heater and Jacob West came and laid out the issue in a very straightforward way so it was easy to understand and took the time to explain everything. He made sure we were comfortable with the work he was recommending and wanted to make things as affordable as possible. Definitely recommend

Review 62 (2024-12-13 - Rating: 5)
Excellent experience with Katy Plumbing. Their technician Zee, he was very professional, courteous, and skilled. The service provided was amazing!!I purchased the subscription service and I am elated to have the problem efficiently and effectively resolved.Thank you Zee and Katy Plumbing!!

Review 63 (2025-01-18 - Rating: 5)
RJ was very thorough and professional during his visit. He was able to diagnose the issue that his competitor couldn’t the day before. Makes me want to switch to Katy Plumbing for future work. Thank you!

Review 64 (2024-12-01 - Rating: 5)
Gary did a great job with various projects as we moved into a new residence and cleared things from the inspection report. He was level-headed and did not recommend doing some things that really weren’t necessary or a risk. He was patient to show me how various things worked that we did not have in our previous home. Gary is easy to work with and I recommend Katy Plumbing and Gary without reservation.

Review 65 (2025-01-05 - Rating: 5)
The Katy Plumbing Company has been the only trusted plumber weve had since moving to this house 9 years ago. Weve actually tried 3 other plumbers and none have had the know-how and honesty that weve come to expect from Katy Plumbing. Were impressed with their work and the customer service is excellent!

Review 66 (2024-12-14 - Rating: 5)
Angel Hernandez did an excellent job! Overall, the company is fantastic. They even send a brief biography of the technician scheduled to assist you, which is a nice touch. Angel arrived on time, worked efficiently, and even offered some helpful suggestions that I decided to follow. The company also offers an annual fee plan, which provides access to a technician anytime in case of an emergency—like having 911 for plumbing!

Review 67 (2024-10-21 - Rating: 5)
Once again we have had outstanding service from Katy Plumbing. JR is a wonderful representative for the company. He is knowledgeable and up front, explains all the options and never makes you feel rushed. Pricing is competitive and service is quick and efficient.

Review 68 (2024-10-23 - Rating: 5)
Katy plumbing did an awesome job in my home. Michael came out with his assistant tech and took care of a leak from our shower. Very courteous and professional. Highly recommend and will use for any future needs.

Review 69 (2025-01-20 - Rating: 5)
Michael did an amazing job. He was very professional and made recommendations with no pressure or obligation. I am happy with his service and will continue to be an annual member with this company.

Review 70 (2024-10-14 - Rating: 5)
Katy Plumbing was excellent to work with! Their response time was supper quick and our Technician Angel Hernandez couldn’t have been more helpful and professional. They did a great job, would definitely recommend.

Review 71 (2024-10-28 - Rating: 5)
Wow! Great service. I called at 2am with a shower that wouldnt shut off. Not only did they answer the call in the middle of the night, they prioritized us and sent a tech early same morning. Our techs Ryan and Brad, thank you for rescuing us and providing amazing service. Well done Katy Plumbing Co team! Very happy. 👍

Review 72 (2024-10-05 - Rating: 5)
I originally (accidentally) called another company for an estimate for replacing a leaky outdoor faucet. The estimate they gave was ridiculous! Then I called Katy Plumbing Company (which is what I originally intended). They were friendly, informative and fast! Their prices were very reasonable. Miguel was very helpful, informative and fast. The faucet was replaced in 5 minutes. I really enjoyed my experience with Miguel and Katy Plumbing. I now have a membership and will be using them for all our Plumbing needs. I have also referred them to my neighbor! Thank you Katy Plumbing and Miguel!

Review 73 (2024-12-04 - Rating: 5)
Great experience with Katy Plumbing! We had a leak in our main water line and Zee was able to come out, get us set up with a replacement plan, and get the actual work done quickly. Will definitely be going back!

Review 74 (2024-12-04 - Rating: 5)
Alex was amazing. his customer service was like no other. he explained everything he found (i’ve never had that done before) his communication was awesome. a very respectful young man! a gem to have working at your company!!⭐️

Review 75 (2024-12-14 - Rating: 5)
Ryan was very professional and did a great job on our install. The whole team at Katy plumbing made the whole process very smooth and easy. Highly recommend!!

Review 76 (2025-01-22 - Rating: 5)
Great experience! Their technicians(Zee) quality of work and explaining what needed to be done was exceptional. Will definitely use this company again and will be recommending to others. They can’t be beat!

Review 77 (2025-01-08 - Rating: 5)
Katy Plumbing quickly responded after hours when we experienced a snapped pipe in the wall of our guest bathroom. Troy arrived promptly and fixed our issue. We will definitely use them in the future.

Review 78 (2024-12-11 - Rating: 5)
Really cant beat these guys. Theres a sense of trust and confidence I have with everyone at Katy Plumbing where I know I am getting quality workmanship with honest solutions to any issues I have. Youll easily be able to find cheaper quotes elsewhere but you wont be able to find the same level of workmanship, honesty, and integrity, I will always call Katy Plumbing.

Review 79 (2024-06-04 - Rating: 5)
Pedro T did a fine job for me repairing my backflow that was damaged in the last freeze - the pipe was cracked (metal) and the whole thing needed replacing. He was thorough with explanation and was able to do work right there on the spot. I asked him to check auto-fill for pool as well and he said it was good giving me explanation on how it works all without additional charge. He didnt try to push or offer anything additional that I didnt need. That meant a lot for their reputation in my eyes.

Review 80 (2025-01-29 - Rating: 5)
I had Zee replace my water softener. Hew went over what he wanted to do and a few hours later he was done and life is good! Highly recommend Katy plumbing and heating. They have a customer for life

Review 81 (2024-05-04 - Rating: 5)
Zee and Gavin came out a few hours after my call. They were great and quickly found my leak in the wall, got in there and had it fixed within minutes. They answered all my questions honestly (I have a pretty good amount of knowledge myself) and even gave me recommendations on various contractors to do the drywall repair and potential remodeling. It is a Saturday so there was an after hours fee to just show up and additional charges for the service. It was very expensive for the amount of time but, I paid for their knowledge, expertise, equipment, and urgency so I’m fine with it. Overall great experience and would recommend.

Review 82 (2025-02-18 - Rating: 5)
Luke is always a joy to work with. He was very professional and walked us through the issue when cleaning out lines. He is a great plumber and I highly recommend Luke for any retro jet needs.

Review 83 (2024-10-31 - Rating: 5)
Junior came out at the estimated time and was professional and courteous. He walked through with me and listened to my concerns. He was able to attack the issues quickly and cost consciously. Highly recommend Katy Plumbing and Junior for your plumbing needs.

Review 84 (2025-01-09 - Rating: 5)
Prompt professional service every time. Also a plus it’s easy to contact and schedule them to come out, never have to play phone tag. Have had them come out to fix leaky pipes, clear out backed up pipes and replace water heaters. Highly recommend.

Review 85 (2025-01-03 - Rating: 5)
Dallas was very informative about tankless heaters and answered all my questions. The install was to fix and replace the previous heater install that was not completely done to code & was causing problems.It was done professionally and Wow, under 4 hours.I will definitely be using Katy Plumbing for any future fixes.

Review 86 (2024-09-21 - Rating: 5)
This was our first time to use the Katy Plumbing Company and we are very thankful we called them. We were scheduled for service for the day after I called but when we discovered the leak was worse than I thought i called back and asked if it was possible to send someone that day. Peter showed up a few hours later. He did a great job of fixing our problem and a great job explaining what he did. We were thoroughly satisfied and so impressed that they sent someone out the same day I called. Thanks!!

Review 87 (2024-10-21 - Rating: 5)
Luke and his partner were fantastic. They were actually ahead of scheduled time but I was running late and they waited for me. I can’t be more appreciative of them waiting the extra 10 minutes. Once inside they got to work immediately they had the drain cleared in 10 minutes it was rather amazing. They even suggested some tactics to keep the lines clean and some monthly maintenance to do for that. All in all great job.

Review 88 (2024-11-11 - Rating: 5)
I had to have major plumbing repairs done at my home. Junior Andrade was amazing. He thoroughly explained each step of the job and why it needed to be done. He worked the job to avoid disturbing me working (I work from home) and he assured that there was at least one working bathroom throughout the job. I have use Katy Plumbing for years and Junior is a great member of their team.

Review 89 (2024-11-27 - Rating: 5)
Dallas Gary was very knowledgeable and gave us our short term and long term solutions, explaining what to look for in the future to see if more work is needed. He fixed the problem we were having with our kitchen sink. Very thankful for his expertise.

Review 90 (2024-12-13 - Rating: 5)
Luke showed up early and knocked out the issue in quick order. Very professional and explained everything all along the way. He provided standard upkeep I can do at home, as well. Last step, he cleaned the work area completely. Thanks, Luke!

Review 91 (2024-11-24 - Rating: 5)
We couldnt be happier with the service we received tonight from Paul and Saul. Our water heater was leaking and the water was running into one of our closets and laundry room. Not only did they explain everything in great detail, they got everything done the same night! They were so professional from the moment they came to our house. We are so thankful for these two men and are continually impressed with this company. Thanks again to Paul and Saul.

Review 92 (2024-11-26 - Rating: 5)
Junior has been out to help us several times now and the customer service is TOP NOTCH! Friendly, professional, and KIND! He went above and beyond to be helpful and provided “if it was mine” guidance that was invaluable! Our only call for plumbing needs will be to request him in the future!

Review 93 (2025-02-14 - Rating: 5)
Paul did a fabulous and well thought out job repairing a broken in-ground pipe to our sprinkler system. He assessed the problem thoroughly and , with engineering ingenuity, he restructured the chamber it is located in to perform with little to no chance of breaking again. He also procured the best pipes for replacement and was sure to use fresh glue. Paul has great people skills and is one heck of a nice guy who truly knows what he is doing.

Review 94 (2024-11-17 - Rating: 5)
Had a pipe break above my ceiling. Called them at about 630 pm, and they had their tech, Erick, at my house before 7:30 that evening. It was a big leak, but a minor repair. They were very fair with the pricing. This is the second time I’ve needed them, and both times the service was quick and reasonable.

Review 95 (2024-09-17 - Rating: 5)
Talk about a fantastic experience. Not only did Katy Plumbing come in about $800 cheaper on some gas line work than another company but they did the work on the same day they came to do the quote.Ryan was our technician and did an amazing job. Not only was he polite but he cleaned up everything after he was done and it looked like no one had even worked in the area.I cannot thank the Katy Plumbing Team enough. I will be calling them back for any future work I have.

Review 96 (2024-11-09 - Rating: 5)
Once again Katy Plumbing scores! Luke came to fix an issue we were having with sink. Gave us options, once we made our decision, fixed the issue. No sales or push to get us change our decision. Luke and Bradley did an awesome job.What I have admired about Katy Plumbing is the consistency, every time, irrespective of who comes to fix the issue the rating is always 5 stars!Very reliable, reasonable, responsive and responsible.

Review 97 (2025-02-11 - Rating: 5)
Michael and his assistant, Leo were so professional, polite and prompt. They explained everything clearly. Tackled the project efficiently and left the work area spotless. You all saved the day!Thank you!Sherie & Chris

Review 98 (2024-12-16 - Rating: 5)
Troy fixed a nagging shower valve issue that had been bothering us for some time. He was extremely friendly, knowledgeable, and efficient—got the job done super quickly! Everything is working perfectly now, and we couldn’t be happier. Thanks again, Katy Plumbing!

Review 99 (2024-12-18 - Rating: 5)
Katy Plumbing and Air are amazing!Mandy, their dispatcher was helpful from the start with the logistics and very professional over the phone. Victor and Tyler were a great team. They were “Jonny on the spot”, in and out in about 2 hours. Friendly, clean, and also very professional.Thank You Katy Plumbing and Air5+ Stars!!!

Review 100 (2024-12-30 - Rating: 5)
I’m very happy with the fast and friendly service by Katy Plumbing. I was really happy with the professionalism and skills of their Plumber, Erick Palomares.On this trip Centerpoint discovered a leak in the gas line. They of course immediately disconnected our gas! Thanks to Katy Plumbing we got the leak repaired and now im waiting for Centerpoint to come back and turn the line back on

Review 101 (2024-11-11 - Rating: 5)
Last Sunday night, I had a big plumbing problem that could not wait until Monday. A neighbor told me to call Katy Plumbing because they had Nighttime Emergency Service. Within 45 minutes of my calling Katy Plumbing, their Emergency Plumber, Troy Divin, was ringing my doorbell. Troy is a 3rd generation Plumber. He is very professional and knowledgeable with good manners. Not once did he complain. Troy did an amazing job, and hes a great person, too. It had been raining, and it was pitch black dark so he was walking through patches of mud in the backyard with two curious dogs following him. Not once did he complain about the dogs. Troy uses top of the line equipment. He used a sonar type gadget to find an outside pipe that was causing our problem. He found it by walking through the house with the sonar beeping over the pipes which led to the pipe outside. Without that equipment, the pipe couldnt be found because someone had covered that pipe. The pipe had been invaded with roots from a bush. Troy removed the pipe and replaced it with a new one. Price was reasonable for a Sunday night. Troy was great!!

Review 102 (2024-09-25 - Rating: 5)
Paul R was awesome! Very courteous and professional. We called about our pipes making funny noises in the wall. He identified faulty valves and fixed them quickly. While he was there we mentioned our water line to our fridge wasn’t working properly and he was able to fix that as well as a few other things we remembered. Will definitely be using Katy Plumbing for any needs in the future!

Review 103 (2025-02-28 - Rating: 5)
We were very happy with the service we received. Julian was the technician who came out and he did an excellent job. He arrived at my home very quickly. He was very professional, knowledgeable, friendly and polite. He explained everything he was going to do in detail. I was very satisfied with all the answers he provided to my questions. I have used Katy Plumbing before and overall I have been very happy with their service. Definitely will continue to use them and highly recommend them for your plumbing needs. Thanks again JuIian greatly appreciate you sir!

Review 104 (2024-12-20 - Rating: 5)
Miguel García of Katy Plumbing in Katy, TX, did a great job for us. He replaced four defective toilets (which were installed by the original builder) very well. He also helped us by replacing our bathtub drain stopper even though that wasn’t part of his original work order. We always look to Katy plumbing for reliable plumbing services.

Review 105 (2025-02-10 - Rating: 5)
Angel replaced my hot water heater and cleaned out all water lines in my home. He was very professional and really took the time to explain everything. I would highly recommend him.

Review 106 (2024-09-18 - Rating: 4)
Roosvel with Katy Plumbing was very knowledgeable and kind and professional. :-) We were VERY happy with him and his service.We subtracted a star because the price from Katy plumbing was HIGH compared to another company that did the exact same repair for us on our other a/c a year ago. Felt like we were being significantly overcharged.They were very responsive….and got in touch with me the same day I called, within just a few minutes of me calling/texting, and it was after hours , on a weekend.

Review 107 (2025-01-01 - Rating: 5)
8:00 PM on New Years Eve and Katy Plumbing just left from clearing a clogged kitchen drain. Marshall did a great job and was very nice giving up his time. We still reccomend Katy Plumbing. And we also learned what NOT to out down a disposal.

Review 108 (2024-12-31 - Rating: 5)
Paul was professional and knowledgeable! He got the job done quick and educated me on the plumbing! He was great! Highly recommend him and the company! This is my second job and I am a very satisfied customer!

Review 109 (2025-01-08 - Rating: 5)
Katy Plumbing responded to our plumbing issue within 24 hours. The technician was polite, explained the repair process, and repaired our issue. Good service!

Review 110 (2024-09-26 - Rating: 5)
I wish to give Katy Plumbing a shout out on the personnel, an equipment, they provide.Angle Hernandez with Esteban Avarado were very professional arriving on time and introducing themselves immediately.Angle personally reviewed what I needed to have done and explained my options in a very clear and understanding manner. They begin the work that need to be done. I had a brand new hot water heater installed in my attic within hours, not days.I just wish to thank Angel and Esteban on a job well done.

Review 111 (2024-08-09 - Rating: 5)
They were simply amazing!!! The gentlemen showed up as an emergency phone call. 1 hour early to help us out. Got to my house and went straight to work. He diagnosed a problem less than 30 minutes with the snake and a camera. He walked me through the process and what was wrong with the clog. When he was done, he picked up all his tools, clean all the areas and left my house like New. I was very satisfied with the service and the job that was done. I will recommend this company to my friends or anybody who needs their services. Thank you very much, Katy plumbing for making my afternoon much easier and my problem go away!!! Marshall was great and informative.Thank You

Review 112 (2024-12-24 - Rating: 5)
RJ is very honest, knowledgeable & professional. I highly recommend Katy Plumbing Heating & Air for all your needs. Thank you RJ for helping us on our service call. You are THE BEST!! We appreciate you.Thankfully we dont have to deal with the office! WENDY THE OFFICE MANAGER is the most unprofessional & rudest person I have ever dealt with. There is NO need to be rude to a customer that cant pay an invoice because the link wasnt sent at all. ZERO STARS FOR THE SO CALLED OFFICE MANAGER!!!

Review 113 (2025-01-13 - Rating: 5)
Arrived on time. Friendly, professional and knowledgeable. Clearly explained what needed to be done and the price. Completed job in about 45 minutes. Left job site in good order.

Review 114 (2024-11-28 - Rating: 5)
We had a backup of sewage coming up our pipes. Michael Nieland spent all afternoon figuring out our problem. He went above and beyond to make sure our problem was solved. He will be back to fix the break in our line. This was the day before Thanksgiving, so we were very thankful we were able to get it solved. If we could give him 30 stars out of 10 we would!We love The Katy Plumbing Company!

Review 115 (2024-11-27 - Rating: 5)
Luke is the best. Explained everything and did the work quickly. Very nice and personable. First time using Katy Plumbing and I would call them again.

Review 116 (2024-09-13 - Rating: 5)
I am very satisfied with the service provided by this company. This is my first time using them , and I am thoroughly impressed by their prompt and professional service. Luke (technician) was very professional, knowledgeable and patient. He took time to answer all my plumbing questions. The receptionist that took my call was also very helpful and kind.I will definitely use The Katy Plumbing Company for my future plumbing needs.

Review 117 (2024-11-20 - Rating: 5)
Mike was very professional, explained the process and cost of the repair clearly. Overall a very good experience. We will definitely call Katy plumbing next time we have a need.

Review 118 (2024-11-05 - Rating: 5)
Victor was very polite, respectful with my questions, and knowledgeable about his line of work. He showed up on time, completed the planned work and some extra hurdles that came up during the job. Highly recommend Katy Plumbing Company.

Review 119 (2025-02-08 - Rating: 5)
Weve used Katy Plumbing for years and they are always quick to respond, very professional, and do excellent work. I would recommend them every time anyone I know is in need of a trustworthy, professional plumbing company!

Review 120 (2025-02-22 - Rating: 5)
Late callout to take of a plugged drain that had things backing up into the shower. Marshall was very professional and quickly assessed the issue and took care of things.

Review 121 (2025-01-05 - Rating: 5)
Paul Ramirez of Katy Plumbing Company very professionally solved our gas feed problem that was preventing us from using our stove top. He determined the problem was with debris in the CenterPoint regulator feeding gas to our house.We really appreciate Paul’s skill and will continue to call on Katy Plumbing Company in the future.

Review 122 (2024-11-06 - Rating: 5)
In an emergency, Katy Plumbing Company came through. The existing water softener system had a broken pipe along with other issues. Katy Plumbing Company sent out Ryan and he diagnosed the issue and gave me my options. I ended up having them install a new system. Ryan was very helpful and coordinated with an electrician and installed my new system. Wendy was helpful in organizing the financing options. In a matter of days I was able to move on with a new system and I look forward to having maintenance on this system as the company who installed amd maintained my old system basically disappeared. Thanks Katy Plumbing Company - youre a reliable company for the area!

Review 123 (2025-01-19 - Rating: 5)
Awesome experience! Not badly priced. That company was very communicative about their arrival time. They were quick and very friendly technicians. Highly recommend.

Review 124 (2024-09-30 - Rating: 5)
I would give Junior Andrade 10 stars if I could. He was extremely knowledgeable and explained what he was going to do, showed us what he did, provided recommendations for now as well as gave us quotes for future projects so we could budget for them. I would definitely ask for him every time. To Katy Plumbing Management, I recommend you hold on to him. With his knowledge, communication skills and excellent customer service he is exactly what customers and competitors want. Kuddos Junior for a great job!!!

Review 125 (2024-11-12 - Rating: 5)
Hot water heater went out on a Saturday night. I had a new hot water heater by 10:30 Sunday morning! They were clean efficient and super friendly and helpful. They even installed a new shower handle at no additional charge for me! Great company!

Review 126 (2025-02-06 - Rating: 5)
Peter did an excellent job. He explained to me ways to prevent future clogs. He convinced me into a subscription which I never do. Obviously I plan to use them again should the need arise.

Review 127 (2024-11-02 - Rating: 5)
Ryan with Katy Plumbing may have quite literally saved my family’s life! Ryan came to repair a leaking pipe and, while he was here, I had him do my annual whole house check that comes with their membership. He discovered that the flue pipes had become disconnected from the exhaust valves of my hot water heater in the attic, which meant carbon monoxide was leaking out! He explained that this probably happened when I had my roof replaced almost 2 years ago (they likely accidentally hit it out of place). He was very thorough and I am eternally grateful to him and Katy Plumbing for discovering and fixing what could have been a deadly situation

Review 128 (2024-08-09 - Rating: 5)
Luke’s knowledge of how to handle our specific issue was wonderful. We were very impressed with his skill and friendly approach to giving us the best possible outcome. He was able to solve our issue very quickly and wish we would have called him sooner. Very happy to have met him and thanks to The Katy Plumbing Company for getting to us next day.

Review 129 (2025-02-12 - Rating: 5)
Repair tech came on time with clear communication of approximate and actual times. Quick diagnostic of issue, and solution. Was able to repair same day to which we are great full.

Review 130 (2025-02-25 - Rating: 4)
Thorough, listener and presented respect for customer. Had a good base knowledge. Appreciate the time her to to explain our plumbing circumstance.

Review 131 (2024-11-12 - Rating: 5)
Unbelievable fast service. Called and within 45mins Luke arrived. Excellent customer service and job well done.

Review 132 (2025-02-27 - Rating: 5)
Saul is a consummate professional. I couldnt be more happy with the quality of product and service he provided on behalf of Katy Plumbing Company.

Review 133 (2024-10-18 - Rating: 5)
Mark provided excellent service. Never an issue having him working in the house, friendly, knowledgeable and always happy to help with suggestions or advise. Highly recommend Mark and Katy Plumbing team to my friends.

Review 134 (2024-10-18 - Rating: 5)
The technician, Mr. Miguel Garcia, is very professional and polite. He is patient and always trying to find the most cost efficient way for customers. I am happy that I found a good plumber around my area that I can rely on.

Review 135 (2025-01-24 - Rating: 5)
My husband and I were very pleased with Katy Plumbing from the moment they answered the phone we felt relieved that K P would take care us that day. Mr Garcia who was sent to diagnose the problem was professional and efficient. Thank you Katy Plumbing.

Review 136 (2024-01-12 - Rating: 4)
Katy Plumbing is a great company to service your plumbing needs. I had some drain issues and they responded quickly and fixed the issues. Today I noticed a leak under my kitchen sink that was because of the new drain. I called them at eight am this morning however i was told Monday 8:00 am is soonest to come back out. Doesn’t seem right after writing them a check for $6290.00

Review 137 (2025-02-07 - Rating: 5)
They were very responsive, arrived at the scheduled time and provided a detailed bid proposal. Today the work was completed with minimal downtime to my water supply.

Review 138 (2024-08-26 - Rating: 5)
Katy Plumbing, despite being fully booked for 2 days, had a cancellation and was able to send someone out right away to fix a dripping pipe under a sink. Paul came out and gave us the option of replacing the existing sink and condenser drain set up with something more reliable and less likely to clog. All at a reasonable price. Totally worth doing this improvement if it means we don’t have the condenser drain line clogging every 6 months. Paul did a great job and left the area spotless.

Review 139 (2025-02-04 - Rating: 5)
Junior provided great service and was very patient explaining my options. I was able to get an appt right away and all work was completed same day. Great company to work with.

Review 140 (2024-10-12 - Rating: 5)
Miguel hooked up a gas line to my grill. He was very professional and friendly. He’s straightforward and knowledgeable, and honest. I will gladly use Katy Plumbing for any future needs.

Review 141 (2025-02-17 - Rating: 5)
Great communication with the office scheduling. The service and repair was quick and efficient with all back in working order in 30 minutes. Top notch service. Would highly recommend.

Review 142 (2024-09-14 - Rating: 5)
Ryan was excellent. He was punctual and very quickly diagnosed our issue (backed up sink, not draining). He resolved our issue and explained to us measures to prevent a recurrence of the issue. We highly recommend Ryan.

Review 143 (2024-10-19 - Rating: 5)
Katy Plumbing is the best! They are honest, on-time, quick to schedule appointments and fairly priced!!! We trust them 100%. JR did an excellent job

Review 144 (2025-01-22 - Rating: 5)
Very professional from start to finish. Our tech Ryan was great kept us informed throughout the job. 100% recommend!

Review 145 (2025-01-02 - Rating: 5)
Ryan Fischer was excellent. Had a connection for my generator added to natural gas line. He did exactly what was needed, made sure he knew how it was going to be used, and provided feedback to help me.

Review 146 (2024-05-22 - Rating: 5)
Michael did a great job installing the inline scale inhibitor system and powered anode rod on my water heater. Arrived on time and finished work in timely manner.

Review 147 (2024-11-11 - Rating: 5)
Angel Hernandez put in a whole house water softener and water filter and a back flow prevention device (for sewer backup prevention) with his crew and they did a very professional job. Angel answered every question I had to my satisfaction. His crew worked tirelessly and did an excellent job. Angel installed all this in a timely manner and I will be using him to install a bathtub next. I have used The Katy Plumbing Company for the last 13 years and they have always sent out a qualified and knowledgeable crew to do the job. I plan to use them in the future for anything I have need for.

Review 148 (2023-11-02 - Rating: 4)
David was great. Did a good job and had gas line placed to the T where I needed it.Price was pretty high for what little was needing done but very professional and no nonsense. I guess you get what you pay for.

Review 149 (2024-12-21 - Rating: 5)
Jose was able to quickly identify and fix a leak in my kitchen wall. It was in a joint where the wall met the ceiling over my cabinets. I was surprised he was able to find and fix it so quickly given the obscured location and limited space he had to work in. He also only took down a relatively small section of the sheetrock. Thanks to his careful work, what could have been a real disaster, was only a minor nuisance. Thanks so much for y’alls help.

Review 150 (2024-08-15 - Rating: 5)
Katy Plumbing again came through for us. We noticed our house temperature had risen to 81, and our serviceman Roosvel Garza arrived within an hour of our call to Katy. Fortunately it was not a big problem and he got us back up and running in a short time. He had reviewed our prior work records so was well prepared when he arrived. He recommended a couple of system enhancements which he installed while here. He helped educate us on our system and was very professional.

Review 151 (2024-10-11 - Rating: 5)
My Tech Ryan Did A Great Job On My Tankless Water Heater Maintenance/Flush. Very Patient With Explaining How The Recirc Valve Functions, Did Water Testing To Make Sure Everything Continues To Run Smoothly. Katy Plumbing Has Been Great Overall

Review 152 (2024-08-01 - Rating: 5)
I have an A/C that has been dripping water for the past 10 years because of a line blockage. Four A/C companies and three plumbers had charged to fix the problem but it was never fixed. Luke H. from Katy Plumbing came and cleared the blockage. The dripping stopped. He had good tools to diagnose the problem. He had a camera that went down in the pipes which showed the blockage on a colored screen. I watched the process as the clog was dislodged and cleaned out; and water flowed down to the drain freely. Luke even dropped some cleaning tablets in all my other A/C drain lines to prevent bacteria growth. I was very impressed and 100% satisfied with their service; and their price was good too. I recommend this company to anyone who has clog issues with A/Cs or plumbing. They are the best plumber Ive ever used.A family owned business with integrity and qualified technicians. Luke H. was on time, courteous and professional.

Review 153 (2024-12-19 - Rating: 5)
I’ve been using Katy Plumbing for years now and always had the best technicians servicing us. Jose was very nice, knowledgeable and fixed the problem in no time.

Review 154 (2024-11-07 - Rating: 5)
Katy plumbing company provides professional service and a fair price. Highly recommend. Miguel was easy to communicate with and very informative.

Review 155 (2025-01-28 - Rating: 5)
We had Ryan install 2 water supply shutoffs on bathroom sink. Work was done efficiently with no mess.

Review 156 (2024-08-21 - Rating: 5)
We have been extremely happy with Katy Plumbing. They are always prompt and understand than in a plumbing emergencies quick response is critical. Their staff is very experienced, professional, always on time and very courteous. Victor did a fantastic job with our burst hot water hose and dishwasher and responded to all the questions we had in a professional and patient way. We highly recommend Katy Plumbing for any job, larger or smaller.

Review 157 (2024-12-06 - Rating: 5)
Julian came out to initially investigate an intermittent small of gas coming from under the cabinet that houses our stove top. He quickly determined the cause, a corroded pipe bringing in gas to the stove. He was able to come out again a few days later to repipe this gas line for us. He also replaced our three leaking outdoor taps. Made sure to check out water heaters & gas fires were relit after turning back on the gas supply. He is a very polite man & carried out the work quickly & tidied up after himself. We were very happy that the issue has been resolved & will be using Katy Plumbing the next time we have any issues at the house.

Review 158 (2024-10-18 - Rating: 5)
Victor was the technician that came to our house. He was very knowledgeable and explained my situation with the hot water heater clearly to where I understood easily. He was able to get all the work needed done the same day and cleaned up the mess afterwards.

Review 159 (2024-11-16 - Rating: 5)
Dallas is an outstanding professional and represents Katy Plumbing & Air in an exemplary manner. He is a great listener and leverages a wealth of experience. It’s team members like Dallas that make Katy Plumbing & Air a trusted service provider.

Review 160 (2025-02-10 - Rating: 5)
We’ve used Katy Plumbing many times. They’ve been very responsive to emergency situations. They always perform quality work and keep me updated.

Review 161 (2024-09-20 - Rating: 5)
Katy Plumbing Company is reliable, competent and warranties their work. We have found it makes fiscal sense to maintain (or pay for) the membership. It pays for itself with discounts and waived fees. Great company!

Review 162 (2023-11-30 - Rating: 5)
Our water heater started having issues on Thanksgiving. We easily made an online appt on the Katy Plumbing Company website for the next morning! Dallas and his associate arrived on time, quickly diagnosed the problem and gave us a couple of options. No high-pressure sales tactics, no steering us to the more expensive options, and gave us the costs up front. Not an estimate - the actual cost. Dallas is extremely knowledgeable, professional, courteous, and friendly. On the follow-up installation of our new tankless water heater he patiently taught us how it worked and told us to call him any time if we have any problems.We have used the Katy Plumbing Company in the past for a few issues and have always been impressed with their service. I highly recommend them and DEFINITELY recommend Dallas. The Katy Plumbing Company is now the ONLY plumbing company for us.

Review 163 (2025-01-09 - Rating: 5)
We had an outdoor spigot pipe break. Katy Plumbing sent Jacob West out promptly to handle the repair. He’s was professional and courteous and had our water back on quickly. We depend on Katy Plumber for all our work.

Review 164 (2024-09-19 - Rating: 5)
Mark installed a new water softener for us.I can’t recommend Katy Plumbing enough. Mark took plenty of time before and after the install to discuss everything. The installed setup borders on artistic it looks so nice.

Review 165 (2024-08-15 - Rating: 5)
Luke Herbert came to my house to fix two stopped up sinks. He knew with one look what the problem was and sure enough he was right. He fixed my issue in least than 30 minutes. Luke is very knowledgeable, professional, and thorough. I would happily recommend Katy Plumbing for any of your plumbing needs. Especially Luke Herbert. Hes great! Thanks Luke!!

Review 166 (2024-10-25 - Rating: 5)
Victor provided great service. He clearly explained my options to deal with a bad water heater, provided a written proposal, and replaced my heater in under 4 hours from coming to my home. Great job!

Review 167 (2024-10-18 - Rating: 5)
The technicians from The Katy Plumbing Company did an excellent job. They were very courteous and respectful, they cleaned up when they were done. A job well done all around. I am so thankful and blessed.

Review 168 (2025-02-06 - Rating: 5)
Greg did a superior job in a timely manner. I appreciate all of your help in this manner. Its good to know a good plumber is just a call away. Thanks.

Review 169 (2024-09-18 - Rating: 5)
I really appreciated the prompt and professional service.I also was impressed by the good advice offered by Dallas re :water heater maintenance.Will certainly call Katy Plumbing for my future plumbing needs.

Review 170 (2024-09-26 - Rating: 5)
We have used this company more than once and really appreciate and trust them. Roberto, the tech we have worked with several times is awesome. He is very reliable, thorough and knowledgeable.

Review 171 (2024-12-09 - Rating: 5)
Greg was awesome! Very knowledgeable, friendly, reasonably priced, and they were able to schedule a same day appointment. Highly recommend!

Review 172 (2024-11-08 - Rating: 5)
Overall excellent experience from the first phone call to the installation of the tankless water heater. This was the first time we used Katy Plumbing. All office personnel were friendly and helpful. Dallas our technician had a lot of experience and really took his time to explain and answer all our questions around the difference between a tankless vs tank hot water heater. We were on the fence and ultimately chose tankless. Installation was flawless. They kept the working area neat and clean. Post installation all trash was removed and Dallas explained some fundamentals about maintenance and upkeep. We couldn’t be happier and will definitely use Katy Plumbing again if needed.

Review 173 (2024-10-26 - Rating: 5)
Angel Hernandez from Katy Plumbing was great. He explained everything thoroughly, promptly finished the job, & left it very clean. I would highly recommend him.

Review 174 (2024-08-15 - Rating: 5)
We had a service call from Katy Plumbing. Mark and Erik were wonderful! They came in and diagnosed the multiple issues. Mark explained our next steps. They completed the repairs in a timely manner. They were so professional and knowledgable. We will definitely use Katy Plumbing again.

Review 175 (2024-10-23 - Rating: 5)
Troy was wonderful; very professional and personable. He kept us informed and did a great job!Thanks Katy Plumbing!Bart & Laura Darby

Review 176 (2024-08-06 - Rating: 5)
We have used Katy Plumbing for 17 years and they never disappoint. They always show up on time and fix the problem at a reasonable price. We have been super lucky and had Greg on our jobs and he is absolutely terrific. He’s friendly, knowledgeable and gets it done. Don’t go anywhere else. Use Katy Plumbing.

Review 177 (2024-12-06 - Rating: 5)
Paul did an amazing job. He assisted in setting up my gas connector for my generator and also assisted in installing a few parts on the generator. Thank you Paul

Review 178 (2023-08-09 - Rating: 5)
Ive used ER Plumbing of Katy before, awesome work Luke was very professional he knew what needed to be done and he did it, I asked questions he answered them. Great job. Ill recommend ER Plumbing to anyone and Ill continue to use there services because they have an Awesome Team . Im a Satisfied customer. Thank You

Review 179 (2024-12-20 - Rating: 5)
Ryan was extremely knowledgeable and Efficient. He took the time to tell me more about the issue I was having. We will definitely use them again for our needs.

Review 180 (2024-12-06 - Rating: 5)
Katy Plumbing is the best!! Office staff is ways polite!! Ryan, you are a sweetheart! Thanks for explaining the situation and putting 100% into your work!!

Review 181 (2024-11-08 - Rating: 5)
Whole experience was great. They called before arrival. Were on time, friendly, helpful and informative giving us different options/prices/ timing. Repair was completed same day and all was good!

Review 182 (2024-10-17 - Rating: 5)
Needing a plumber is no fun. But Katy Plumbing made quick work of our plumbing nightmare. They turned our sad affair into a great experience. From the friendly reception by Ariel who got us booked quickly at the best time for us, to Luke who showed up with a big friendly smile and a great professional attitude. Within the hour he had my kitchen up and running again!I really liked the photo Ariel sent of Luke so that I knew in advance who to expect, providing me with security that I had the right person at my door. I also liked that Luke was able to provide pictures of my pipes interiors so I knew exactly where the problem was and what services were needed.Excellent, friendly, professional service. I hope I dont need them again, but knowing plumbing our older house has issues, I know who I can depend upon.

Review 183 (2025-01-03 - Rating: 5)
Great service as usual from Katy Plumbing Co.David was my technician and he is friendly and efficient. I asked for him by name after a previous service call.

Review 184 (2024-08-14 - Rating: 5)
Katy Plumbing and especially the technician Luke was so helpful in taking care of our plumbing needs. They were able to work with my schedule and Luke was very insightful on how to avoid problems in the future. He listened and took his time answering my questions. I would highly recommend Katy Plumbing to anyone and you will be lucky to get Luke to service your home!

Review 185 (2024-09-18 - Rating: 5)
Jose and Adam were prompt, professional and friendly. He provided me with cost up front for the work to be done and before and after photos. Pricing was reasonable. Will definitely use their services in the future.

Review 186 (2024-08-30 - Rating: 5)
Great experience, called to set up a appointment for a quote on flushing our tankless water heater. They had friendly customer service and provide a reminder text message and phone call when our technician was on the way. We met with Saul Garcia who was professional and polite. Great fast service and reasonable priced. Thank you!

Review 187 (2025-01-19 - Rating: 5)
Victor was great. Even showed up earlier than expected. Took care of my pipe issue quickly and I was back in business.

Review 188 (2024-09-28 - Rating: 5)
Jose is the Best! Great Plumber for all your plumbing needs. Explained the job he had to do from the beginning and got it right! Very pleased with Katy Plumbing Company!!!! Thank Yall...

Review 189 (2024-09-08 - Rating: 5)
Definitely 5 stars! Julian came out to see why I had no hot water pressure in my kitchen. Being on a well I forget we get a lot of sediment build up. He explained my options 1) flush my hot water heater or 2) replace it. I did my research and since my water heater was 12 years old, I decided to replace. He was here 2 days later and replaced it within a couple hours. I now know I should drain it annually to extend the life. Thanks Julian.

Review 190 (2024-10-21 - Rating: 5)
Katy Plumbing is always professional and courteous. They document everything very well and dont overcharge like some other companies do. Highly recommend!

Review 191 (2025-02-26 - Rating: 5)
This our 2nd time having Miguel as out technician. His customer service is outstanding. Again he took the time out to explain the service he was providing. Outstanding as usually!

Review 192 (2022-06-24 - Rating: 5)
I was very impressed with Katy plumbing. The office staff were friendly and helpful. Ryan an excellent technician with years of experience came out on a hot holiday weekend to help diagnose what was wrong with our air conditioning unit. He got us a temporary fix to help cool off the house within 24 hours while Katy plumbing worked on ordering our parts under warranty. They figured all the warranty issues for us and within a week had our parts and got our system fully running. They have convenient payment options and do not ask for money until repairs are completed. Ryan the technician explained what was wrong so we could easily understand and showed us the issues. I am very happy with our service from Katy Plumbing. The photo below shows the coil that needed replaced.

Review 193 (2024-12-25 - Rating: 5)
Erick was amazing! They came out within the hour on Christmas Eve evening and fixed our bathtub. I can’t say enough good things about this company!

Review 194 (2024-09-27 - Rating: 5)
Junior is very knowledgeable about his job. He explained the entire process and steps before starting the work and showed me the completed job afterward. He also gave me helpful tips on how to maintain the system, which I really appreciated!