2111 Holly Hall

Photo of 2111 Holly Hall

Located in Houston, Texas

Address: 2111 Holly Hall St, Houston, TX 77054, United States

Phone:

Rating: 2.1

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Gated community
  • Apartment building
  • Apartment rental agency
  • Townhouse complex

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-05-16 - Rating: 4)

    I have been here for a very long time, only because it has been convenient for me, and everytime the wind blows there is a new management company stepping in. Sharon and that last crew were UTTERLY ridiculous and highly INEPT (although I liked Donald Luna) .I am only leaving a positive review now just because of my current encounters with Victoria, and Jeff ( maintenance). Victoria has been prompt with staying in touch and keeping me updated regarding any and all my concerns, which I very much appreciated, and Jeff has been ready and available everytime Victoria sent him my way. The three times I encountered him, he always arrived in a timely manner, was courteous, professional, very knowledgeable and efficient in handling his business. I hope to always continue to deal with these two IF/WHEN problems arise.

  • Review 2 (2023-03-24 - Rating: 5)

    This place is now awesome. The old management was so bad. The new management communicates efficiently, cleans and grooms the premises, and understands its residents. I have lived here through the transition and the new management has been super friendly, understanding of the residents’ concerns, and swift with repairs. I would definitely say look into Holly Hall. It’s a great location, being right next to the NRG Stadium, and it’s across the street from some really good restaurants (Indian, Chinese, Caribbean, and Italian). It’s a family and college community and almost everyone has a little doggy. We also have a dog park.

  • Review 3 (2023-03-06 - Rating: 5)

    6 month ago i put a 1 star the management has now change and with sharon and jeff team hats off to you you stay late the sewer is now fix the property is nice and clean.Please say and continue the good job we appreciate the great job.No other office people every did so muchMy carpet is taken care off and my apt is painted and look new.

  • Review 4 (2020-11-21 - Rating: 4)

    Just moved in. I got an unbelievable deal with the 50% off for 6 months! Due to my work schedule, I didnt get the chance to see my unit until move in day. I was very happy to have very minor issues to put on my inspection form, the place looked great, and CLEAN! Had a minor miscommunication with one of the leading agents, but it was cleared up and resolved with ease thanks to Ms Veronica. Will update in 90 days, hopefully with good news.

  • Review 5 (2013-02-11 - Rating: 4)

    These are not the best apartments Ive lived in. However, the customer service has been on point. These are cheaper apartments and they do have issues, but the staff has been very responsive and all of my concerns have been handled professionally and quite quickly. The price is really good for the space you get and the community itself is mainly students and new professionals within the medical center.I gave the Very Good score because they have met my expectations for customer service. The location is excellent as I work at MD Anderson, and I have had no problems that havent been addressed. They are NOT luxury apartments, so make sure you come with the right mindset when you look at them. Youre not in River Oaks. But it is an excellent Price, Location, Customer Service, and the amount of space is great. I do not work for them. I think a good job deserves a good review.

  • Review 6 (2023-03-25 - Rating: 4)

    I have had many problems living here. Management has changed a few times, but the current management and property manager has been very pleasant as well as being gracious in times where I need it. I’m sure that this current property management will be better than the last two.

  • Review 7 (2022-09-09 - Rating: 5)

    I wanted to give a review for the new manager of the property. Salest you have went above and beyond to resolve issues I have had for a long time and I thank you. As a resident who has been here a long time I know how difficult it is.I am truly appreciative to you and also the new ladies in the office. Also thank you Derrick in maintenance.

  • Review 8 (2020-10-28 - Rating: 5)

    So I got a phone call from the from office today so unexpected btw and they said they are going to bring me and my sister a new washing machine and dryer for our apartment. We complained about it being so small and how we felt it was going to negatively affect our water bill and honestly after one week of no update or anything I had forgotten/gave up on any hope of getting one honestly then today they called and said they would be installing it tomorrow and wanted to know if that worked for me! Like my granny always says “Good things come to those who wait” and even though it didn’t come when I wanted it to it came on time definitely 🙌🏽 Thank you 2111 holly hall management!

  • Review 9 (2023-09-25 - Rating: 5)

    Ive been here at 21111 Holly Hall for about 2 months. I used Ortho pesticide and combat gel before moving in and I CAN HONESTLY RATE THIS PLACE 5 STARS!!!! I BLEACH EVERYDAY, PUT MY TRASH OUT EVRYDAY AND I HAVEN HAD ANY KINDA OF ROACH PROBLEMS WHAT SO EVER!!!!! I LOVE IT...

  • Review 10 (2017-08-21 - Rating: 4)

    Lived here for 3 years. It was a decent experience. The appliances worked fairly well, insulation was okay, they were generally swift on work orders, and if they werent they made the situation right in the end. The location is under new management, Tammy is in charge and she is doing a good job.

  • Review 11 (2023-11-18 - Rating: 5)

    Man where do i start i want to say that the new ownership of these apts are probably the best I’ve ever dealt with .. from the front office to maintenance they’ve been response taking care of things quickly.. and the changed the name and are making the property look cleaner than ever … i highly recommend if your new to Houston there very affordable.

  • Review 12 (2022-07-21 - Rating: 5)

    2111 holly hall is a great place to stay for students. These people accept our I20 and lease the apartment.The leasing agents especially Judy who assisted us in moving to the apartment was very helpful. She made the process easy to move in which helped us in getting the things easy....

  • Review 13 (2020-11-11 - Rating: 5)

    As humans we tend to talk about a negative experience more than we would about a positive one. Today I want to highlight the great customer service I received from Brandy! I needed some paperwork and it was time sensitive. Not only she delivered and followed back but her customer service was so great that I went out of my way to write this. Brandy thank you for your assistance and I hope everyone gets to witness the great customer service as I did.

  • Review 14 (2021-01-25 - Rating: 4)

    At first my experience with the application and approval process was HORRIBLE because I kept getting the run around/lies and inaccurate information by the first office personnel that was helping me, but then VERONICA was there to save the day!!! She was soooo very helpful and got me taken care of as quickly as she could. Veronica was very attentive and good at what she does. I would give her personally a 5 star rating and lunch on me!

  • Review 15 (2020-04-29 - Rating: 5)

    Just signed a new lease for a two bed room apartment with help from the new manager Marissa salcedo. I walked into the main office not really know what I wanted or what I was doing but Mrs. Salcedo was very welcoming, helpful, and extremely respectful. I was able to get a tour around the complex and I was shown why holly hall is a great place to live!

  • Review 16 (2020-02-26 - Rating: 5)

    My favorite place for stay. Good management in leasing office. Reasonable utilities bill with fast response for repairs and replacements. Most importantly, good security measures like CCTV cameras, door tap electronic cards and securities.

  • Review 17 (2022-08-29 - Rating: 5)

    Ms.Cheryl is very helpful person, even tho they keep her busy all day. She kept me up-to-date with everything.. If you ever need someone help at 2111 holly hall ask for Ms.Cheryl. She even helped me get my special when i moved in. Thank you again Ms.Cheryl..

  • Review 18 (2015-10-14 - Rating: 5)

    I give 2111 Holly Hall a 5 star rating for their excellent staff and service. With a property this large, you cant expect everything to go 100% right all the time, but the staff does everything in their power to give you the best experience possible. Ive lived here for approximately a year and a half and I have recommended this property to multiple friends who have had similar experiences.

  • Review 19 (2023-02-03 - Rating: 5)

    Mrs Sharon THANK YOU for helping me on my apartment search. Looking for a new home is hard already but you help us so much with this process, we are looking forward living at Holly Hall Apartments. Thank you!

  • Review 20 (2021-05-21 - Rating: 5)

    Great experience in leasing office! She made sure to take care of us and have the apartment ready in time. Good location and nice size apartments!

  • Review 21 (2023-03-01 - Rating: 5)

    The new manager is real nice she works with you when you have a problem I been here since November its real quiet never had any problems with neighbors everyone is basically to themselves...

  • Review 22 (2022-10-03 - Rating: 4)

    Salest is amazin very nice and did everything she could to help with my situation. You guys did a great job with getting her on the team This review is soley based on my interaction with her.

  • Review 23 (2023-04-15 - Rating: 5)

    Great job done by maintenance staff and new office management. Much better than what we had previously. Thank you for your fast service and professionalism.

  • Review 24 (2023-02-23 - Rating: 5)

    The apartment has had bad management for a while, but now Ms.Sharon has taken over and she is doing a wonderful job, as long as all the staff is under her supervision, I can see a BIG turnaround for this place!

  • Review 25 (2022-10-06 - Rating: 5)

    Jennifer assisted me with my rental payment and work orders she has a great attitude and was very helpful I can also see change for the property.

  • Review 26 (2022-05-06 - Rating: 5)

    Amazing experience with Holly Hall Mrs. Veronica is always here to help me in the office! Highly recommend for you to check out if looking for an apartment! :)

  • Review 27 (2018-12-04 - Rating: 4)

    Currently live here and love it have not seen one bug since i moved in which is why im so pleased giving the fact i left one apartment because of the roaches to come here and i have not had any problems thus far.

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