United Built Homes

Photo of United Built Homes

Located in Houston, Texas

Address: 2516 I-35E, Lancaster, TX 75134, United States

Phone: +1 972-228-2178

Rating: 4.7

Services

  • Online estimates
  • On-site services

Categories

  • Custom home builder
  • Home builder

Photos

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Comments

  • Review 1 (2025-02-28 - Rating: 5)

    Caleb and Paul were very easy to work with. Paul had guys out there almost every day of the build. Little to no down time. House came out great. Only thing I can complain about was the disconnect between the sales team and builder. For example we signed for a freestanding tub and a drop in was installed.. with that being said ANY issue that was found was fixed with no hassle at all by Paul and Caleb. Great people to work with. Would recommend.

  • Review 2 (2025-02-28 - Rating: 5)

    We first went in a year ago to find out how we could start building our dream home. Caleb, being the Dallas Sales Manager explained everything so well and all we needed to do in order to start the build. Super quick responses and very knowledgeable. Paul, being the sales associate was always in the know and was able to answer our questions when Caleb was out of office. Great team!We’ve come a long way and they have stuck with us and our changes and asks. We are so grateful and look forward to the completion of our build.

  • Review 3 (2024-07-30 - Rating: 5)

    The team at UBH in Terrell, from sales and financing, to our contractor and the builders, were very professional every step of the way, and built us a quality built and beautiful home! They stand behind the quality and were quick to fix any issue that arose. Our home was built in 40 days which was quite impressive. I highly recommend them if you want good customer service and a quality build!!

  • Review 4 (2024-08-04 - Rating: 5)

    Our experience with United Built Homes in Lancaster was all we could have asked for. Starting from the beginning of planning and deciding what works best for us was a priority. They took our needs & wants and turned them into a home that we have lived in for the past 5 years. Communication and follow through was a testimony of their commitment to their customers. We are so thankful & grateful we chose United Built Homes.Steve & Sherri Burrow

  • Review 5 (2024-07-31 - Rating: 5)

    We have started our journey on our new house build. We have worked on the plans and design, with Caleb. We have been thoroughly impressed with Caleb’s professionalism. We asked a ton of questions, and he took the time to answer them all. We are excited to break ground and eventually move in. If you’re think about building on your land definitely give Caleb and his team a call.

  • Review 6 (2024-06-17 - Rating: 5)

    My expectations with UBH were fully met. We had the pleasure of working with Spencer and Caleb, which they are very professional and helpful. Best team to have worked with. I will forever be grateful because they have built our forever home. I love my home❤️

  • Review 7 (2024-07-30 - Rating: 5)

    The UBH experience was amazing ! Mr Paul Anton was informative and made our home building experience a pleasant journey.Thanks UBH !Lake Tawakoni , TexasRobert.

  • Review 8 (2024-10-19 - Rating: 5)

    Caleb and Paul were great to work with and made the process easy. When we had questions concerning budget and finances, they were very informative and able to answer our questions. Would highly recommend them to anyone looking to build a home. Great selection of plans and designs.

  • Review 9 (2022-11-22 - Rating: 5)

    Home was finished about 3 months ago.Thanks to Caleb I got the design I wanted that best fit our multi family home.Charles really did everything in his power to build our home and finish it to our satisfaction. Lots of calls, texts and emails but we are so thankful and blessed he was put on our job. The city of Lancaster put up every road block they could but Charles made sure to get every issue remediated in a timely manner. My husband and I truly appreciate you for building our house and continuing to check in with us!

  • Review 10 (2024-08-14 - Rating: 5)

    Shout out to UB for building my beautiful home and also shout out to Paul, the gc on my house, it’s been 5 years since we have been living in our house and unfortunately one of my windows broke due to a rock hitting it while cutting the grass. I called Paul to see what we could do and he did not hesitate to come drop off a replacement window! We appreciate Paul’s willingness to make sure his customers are taken care of! Do not hesitate to do business with UB, you will not be disappointed!

  • Review 11 (2024-10-19 - Rating: 5)

    Fantastic experience! Caleb, the office manager, was very personable and knowledgeable. Paul, a sales associate, was also easy and comfortable to work with. Very timely and transparent with each step of the process. I highly recommend UBH, Lancaster, TX!

  • Review 12 (2023-01-02 - Rating: 5)

    United Built Homes just finished our new home in November 2022. Despite the market issues of delay or shortage in supplies, and despite some delay on our project, our home was finished within the 12 month time frame for the no payments on interest for a year promo. Devan and Caleb are a great team. There were a few issues with subs, like any other construction project, but our home was constructed very well. We are very pleased with the final product. We will forever be grateful for UBH because they made so easy to build. The financing was a breeze as well. Thank you so much guys.

  • Review 13 (2024-09-03 - Rating: 5)

    From the moment I contacted Randy at United Homes he was very informative about the process of building my dream home. I would definitely recommend them as your builder of choice plus they have a design center on-site which helps with a smooth transition from floor plans to build. I don’t give reviews ever but I think they deserved it. Hope this helps someone else, because the home search process has been along time coming for my family.

  • Review 14 (2024-07-04 - Rating: 5)

    *Update after construction:My home was finished in about 3 months from the initial start, which was crazy to see. I’ve now been living in the home for a couple months. This is my updated experience after completion. From the first day of breaking ground UBH was consistently out working on the home non-stop, minus rain outs(during concrete/framing phase) which is normal for construction and should be expected. The whole construction process from start to finish was smooth. Each step of the build I had no complaints about craftsmanship or quality. Which I was worried about because of how fast the work was getting done. But today, looking at the overall finish, flawless. The house is exactly what it was on paper, trim is beautiful, texture is even and sanded perfectly, the paint is hardy with crisp lines, cabinets and fixtures all great. Honestly I feel lucky to have used them, I searched for awhile. Going company to company, reading the good and bad reviews of each. If you’re on the same path I was on, listen to me now. Go to UBH in Lancaster, talk with Caleb. Done, enjoy.*Sidenote: Was there any flaws or need to call UBH afterwards? Yes…. two times. But trust me you’ll want to use them even more after reading this. The guest bathroom leaked at first, not at the fault of UBH, the gasket under the lid was bad. I texted them around 5/6pm? They came the next morning with a entire new toilet, just in case, and fixed it up lickety-split. Next issue, my door bell wasn’t ringing, turned out the plunger was missing. Again not their fault, probably got jacked by someone at homedepot. They came next morning with a brand new button, new door bell, and new transformer. Essentially every part of the door bell, just in case. After fixing the issue, they left me with the rest of the parts for spares. So yeah great warranty, and nothing other than those two small issues, that I can’t even blame them for.——————*Before construction:I am currently on the last part of this process. I’ve closed, and soon Having the home built. So I cannot speak to the building process. But I can speak about my experience so far up to signing the final paperwork.Overall the experience was a 5/5. From the very beginning Caleb and his team were attentive and helpful. From the moment I stepped in, I felt like every person infront of me wanted to help me build my dream home and believed I could. Which was very refreshing being a young guy. Meaning; if I was at a dealership, I wouldn’t have gotten a glance. There were times I was indecisive or just confused, and Caleb would kindly explain everything to me. There were times I would stress about the cost or commitment, and Caleb would assure there’s no strings til the day I sign, if I even wanted to, that was very reassuring. After finally coming to the decision to close, the fun parts started. Finalizing the home and layout, colors, woods, stains, flooring, fixtures, even outlet positions the list goes on and on. It’s so custom to what you want, its almost overwhelming. As of now, the construction should start in a couple weeks. So later I’ll update with how the build went. But as of now I have great confidence in the UBH team and look forward to seeing my home come to life.

  • Review 15 (2018-03-01 - Rating: 5)

    What a great experience we had - from initial walk in to the day our house was complete! We went in and spoke with Caleb to get ideas on building a home. Caleb was very informative and worked with us to get what we wanted at a price we could afford. Our builder - Paul - kept us up to speed throughout the whole process and even completed the job ahead of schedule. He worked with our ideas and was honest about what would work and what wouldnt work. Go see them!! They have your back and want to build you a great home! I love our new house!!!

  • Review 16 (2024-07-31 - Rating: 4)

    The process from initial contact through approval went smoothly. Our property dimensions required use of our custom plan in order to fit, Caleb fully communicated all changes necessary each step of the way. Construction has begun and I look forward to working with Caleb and his team through completion.

  • Review 17 (2023-04-09 - Rating: 5)

    Just finished our new build in Ennis out of the Lancaster office. Our entire experience from start to finish has been wonderful. From the minute I submitted an inquiry on the website, to Devan handing us our keys, we have been very happy with entire process. Everyone told us what a nightmare building a house is, and we certainly had some hiccups along the way but nothing that wasn’t handled swiftly and properly. Would recommend this team to anyone. We move in on Saturday and we are so thankful for UBH making our dreams come true. Thank you Caleb and Devan for your hard work. We are so happy.

  • Review 18 (2021-09-08 - Rating: 5)

    United Built Homes just finished our new home in July. Despite the market issues of delay or shortage in supplies, and despite some delay on our project, our home was finished within the 12 month time frame for the no payments on interest for a year promo. Seth Castillo and Caleb Williams are a great team. There were a few issues with subs, like any other construction project, but our home was constructed very well. We are very pleased with the final product.

  • Review 19 (2024-11-22 - Rating: 5)

    I really can’t say enough about Caleb and Leon. They really did everything professionally easy-going and everything was done and kind of a timely manner is too slow for us, but we were in hurry y’all great guys really nice working with you guys and looking forward to seeing you in the future y’all great job.

  • Review 20 (2024-07-21 - Rating: 5)

    My wife Brenda and I had the luxury of meeting Randy and his team. We are in the market to build a home on a site of ours in Midlothian, TX and have been meeting with potential construction operations to see who would best fit our needs.I will mention that my wife and I take time in our process to look over who we even want to start with so that includes the web site, the way that the responses to our first reach outs were met as well as the time spent to get into a meeting whether it is on zoom or in person.We had four companies that we wanted to get to know more and United was one of them. I am glad we waited for this one towards the end as we got the chance to see plenty of things that we liked. And most of the home companies that I see out here have the same type of construction software that loads up multiple plans so its all basic in my eyes and not custom.Once we got to meet Randy and his team, the feeling we got was more family than company, and I think that is the main point to get to. To me, I want to get to know our people and them to get to know what issues we have in front of us and there are plenty that we are going to be dealing with.Randy and his team are spot on, and they know the next steps that need to be taken in the county that we are in, which is something that these guys know a lot of.We are excited to continue to work with this team. We know it is going to be a process and sometimes the money side of things are not the issues that you need to worry about. Make sure they are people you feel comfortable with and let things fall where they may.Thanks team

  • Review 21 (2020-04-21 - Rating: 5)

    Our experience with UBH was excellent! The company customized the home to meet our needs. They finished on schedule. Dan, our contractor was fantastic. He answered our questions along the way. He was available throughout the process and he checked on the site frequently. Dan even stopped by after the move-in date to check on the water heater and the electrical box. The quality and value of the home is what we wanted. We couldnt be more pleased. My son and his family are settled in and very happy with their country home!

  • Review 22 (2022-08-04 - Rating: 5)

    We officially signed off today for our new home . Caleb the manager was on top of everything and he has made everything easy for us and possible for our dreams to come true . We can’t thank you guys enough for everything . If anyone out there is rdy for a new start and to have a life long dream come true then y’all need to call United built homes ASAP .

  • Review 23 (2024-06-15 - Rating: 4)

    We’re very happy with our home. Customer care has been wonderful! These guys were very easy to work with. Two things I wish we had done. 1) Asked to have gutters added to our home. We assumed and didn’t ask. 2) We already owned the property, so our foundation isn’t insured. Our first crack came 2 years after our home was built.

  • Review 24 (2024-01-08 - Rating: 5)

    United Built Homes built our home in 2022 and we couldn’t be happier! Working with Caleb made the whole process even better! He was always available to answer any questions or concerns we had and helped us out along the way! We are extremely pleased with the outcome of our beautiful home and will definitely recommend them to future home builders!!

  • Review 25 (2024-01-23 - Rating: 5)

    UBH & Caleb Williams made the process extremely easy and smooth. It was a quick process to get things rolling and the contract signed. We were persistent on a custom home of our own design and they worked diligently to make that happen. We can not wait to start the actual build once the weather decides to cooperate. Thank you for all that you did to make our dreams come to life. Up to this point I highly recommend the UBH family and Caleb Williams.

  • Review 26 (2024-06-22 - Rating: 5)

    We built our house with UBH in 2018, and moved in 2019. I can honestly say, they were the fastest builders we have ever used. Closing was done in their office, it was seamless and a very smooth process! They were always there for questions I had. We highly recommend UBH for your home building needs.

  • Review 27 (2021-11-05 - Rating: 5)

    We chose UBH last year and with everything going on they still stayed the course and finished our construction on time. Caleb and Dan did a fantastic job of keeping us informed and involved through the build. Very professional and easy to work with. Excited and thankful we ended up going with UBH...Thanks

  • Review 28 (2024-07-18 - Rating: 5)

    I’ve been working with Cristi at UBH to start the process of building a home. They are truly with you during the entire process and every stage 😍 After searching through many companies, this was the only one that offered more with better deals on their homes.

  • Review 29 (2024-07-30 - Rating: 5)

    Paul Anton with United Built Homes was the superintendent on my job and he was always quick to answer any concerns I might have. I never hesitated to call him with a question and even after the house was completed I called if I had a question or concern.

  • Review 30 (2024-07-27 - Rating: 5)

    The guys and gals over at uhb are really some great people to work with, the helped all the way through the entire process , made sure i understood everything that was talked about and everything that was going on so i knew for sure what was happening . If your looking at build a new house at a great price I recommend going with uhb

  • Review 31 (2024-07-18 - Rating: 5)

    Crisiti is very helpful and takes her time explaining details with us. She will continue to keep in touch with us during the process and works with us to meet with any questions we may have. Very pleased to be working with her to get our home built.

  • Review 32 (2024-03-07 - Rating: 5)

    Our house is currently being built by UBH. Caleb Willams and his team made the process as smooth as possible we are very happy with their service. Our house build is going great and super excited to see the end result.

  • Review 33 (2024-08-02 - Rating: 5)

    Caleb went above and beyond with our entire build. We are so happy he helped us build our dream home. Jeremy and Terri

  • Review 34 (2022-09-13 - Rating: 5)

    My husband and I met with Caleb and had a drawn blueprint of the things we wanted in our home. Caleb walked us through the process of the construction loan and had an official blueprint made for us. He was able to get us everything we wanted and the process has went very quickly. We especially like the no interest payments for 12 months! We are excited to watch our forever home be built!

  • Review 35 (2023-12-23 - Rating: 5)

    You are in great hands with Caleb, Chris and Paul at UHB! My lot and City zoning challenges were complicated to say the least. My team was capable and fast with getting me the beautiful home I wanted at the perfect price point for me. You absolutely can’t go wrong with these pros.

  • Review 36 (2021-04-27 - Rating: 5)

    My husband and I have owned land for 5 years and we’ve been waiting for the right opportunity to build our dream home. After several attempts, other places just didn’t feel like they were the correct route for us. We found UBH and decided to meet with them to see if they might be the right choice for us. From the get go we knew this was the right place for us. We fell in love with all the floor plans they had to offer but found the perfect one for our family. Caleb and Seth have been so great, working with us to plan our first and forever home! They have been so helpful, informative, professional, and knowledgeable. Something that we definitely needed as we were first time home builders!They’ve made the process so easy and less stressful with all their help. Anytime I had a question or concern they were always quick to respond. We have had an amazing experience with United Built Homes and highly recommend them to anyone who is looking into future plans of building their dream home!

  • Review 37 (2023-06-17 - Rating: 5)

    If you are looking to build your dream home check out UBH. They handle everything. UBH has so many house plans to choose from basic to customized ones.We officially closed for our new home. Can’t wait for them to get started and watch the process.Caleb the manager was on top of everything and communication was great.

  • Review 38 (2023-08-15 - Rating: 5)

    We just closed on our new build. Caleb was awesome to work with. Professional, communicative and made it a very seamless process for us. I would definitely recommend using UBH. It has been a great experience with Caleb from picking out a floor plan and picking out colors for interior and exterior to closing paperwork. Everything was completed in a timely manner and very efficient.

  • Review 39 (2022-01-26 - Rating: 5)

    My husband and I just closed on our home. Caleb and Seth have made this an easier experience for us! Seth has taken his time to explain all the financial side of things and has given us great advice! Caleb has been so patient, helpful and has made sure we get the help we need with all the preparations of the land! These guys have gone above and beyond I am looking forward to having our home! I highly recommend them!

  • Review 40 (2024-05-13 - Rating: 5)

    I built my home with UBH Lancaster office in 2020. It was such an easy process and everyone was so Awesome from Sales through the build. I love my home out in the country!!

  • Review 41 (2021-02-02 - Rating: 5)

    Our journey to build began back in the spring of 2020. Caleb at the Dallas office was incredibly helpful and patiently worked with us through at least 3 major design iterations. We met Seth about midway through the process and he and Caleb worked to help us finalize our designs and bring the budget in line with what we needed. We waited until November to pull the trigger on building with UBH and they are getting ready to pour the slab soon! Dan, our contractor, has been very attentive to detail and is always ready to answer questions. Overall we are pleased with our UBH experience and would recommend the Dallas office to others who are considering building!

  • Review 42 (2021-10-15 - Rating: 5)

    My husband & I chose UBH to build our home and I’m so thankful we did. During what was suppose to be one of the happiest times of our lives my husband unexpectedly passed away 3 months into the building process. Caleb & Seth were the absolute best at being there for my girls and I answering any & all questions we had. They continued to make sure everything went smooth! We love our beautiful, new home and appreciate everything they did for us. I highly recommend UBH! ~Julie Sexton & family

  • Review 43 (2023-09-19 - Rating: 4)

    They are building a home across the road from our property . The driveway was put in front of our mailbox . Our mailbox has been hit several times from different contractors . Finally they managed to completely damage it . When I called I was questioned if I had a camera to prove they were liable. Not neighborly at all . No apology no I’ll get back with you , just can you prove it. They truly are rude . No wonder they don’t put a sign up advertising they are the builder . Must be too ashamed . And they should be . Destroying your neighbors property is not welcomed . Not good neighbors. Would like to take the opportunity to say Caleb is a true professional and took care of my issues . I still regret the encounter with Tracy in the Terrell office . Hopefully she will learn how to talk to others .

  • Review 44 (2022-08-05 - Rating: 5)

    I had spent the day looking at some properties around Ennis when I ran into Caleb. We spoke for a while when I was filling up at the pump and I ended up learning more about what to do when building my future home than any google search has ever taught me. Caleb was well-versed and extremely knowledgeable. I look forward to building with UBH once my house sells and the cash is on hand! I have no doubt he will get exactly what I want done!

  • Review 45 (2024-07-30 - Rating: 5)

    Great company to work with. We have lived in our home for a year and it is magnificent. Paul was also great to work with. Company is great.

  • Review 46 (2018-11-21 - Rating: 5)

    United Build Home has been a great experience. Everyone has been awesome through out this whole process. The most friendly, kind helpful group of professional we could ever ask for. Caleb & Craig have been patient with us with all our question and fast response to call backs. Never have I been disappointed with the Dallas branch. I want to Thank Caleb for all his help and friendly compassionate service. Also I want to say Thanks to Craig for helping me with getting my allowance checks so fast for my appliances, floors & painters. Last but not least Paul, you are the man to get the work done. All of you made us feel comfortable & welcome.Mike & Kathy BezaFerris Texas

  • Review 47 (2022-12-05 - Rating: 5)

    Glad I used UBH - I met Caleb Williams at the Lancaster location in Jan 2022 - went through the design process. signed contract to build Late Jan- House was finished 8 months later in September. --Was a good experience. House is built as designed and I am happy with the results.Things worth mentioning in the build process--This is not like any other purchase out there- I initially read a lot of poor reviews but after reading them more carefully realized these people were reviewing the process more then the quality- There will be days that is beautiful outside and the contractors are not working.. Because they have several houses to build.Suggestions- Be very detail oriented at the beginning -Be flexible on materials - unless you have the time to wait.There are certain windows and bricks with half a year lead time.I had to pick a different color granite to avoid waiting for it to come back into stock.There were lots of things I was impressed with- from concrete amounts used for slab- framers accuracy and straightness of walls to final fixtures and cabinets.1- I will mention the things that did not go to plan.The sewer line came out from center of house and I wanted to rear corner.. the sewer plan was not drawn at this time or installed//BUT I marked center on initial plans and I didnt notice until cement pour- So my septic is a little more centered then I wanted. ( my fault and was not going to have them rework this)2- Plumber had a vent stack go through where the breaker box would go- electrician had to move panel to another wall instead-non issue for me-3- sheetrock contractor they used- His transmission went out delaying 3 weeks and electricians took a long time to set up meter box and other parts of electrical- between those two the project went a month longer then it had to.- The other contractors -- Especially the Framers I was impressed with..But through this whole thing my GC was in contact with me and I would ask for updates and the communication was good..Thank you for my home UBH,Donald Hearron

  • Review 48 (2024-07-30 - Rating: 5)

    Just started looking for a new builders and enjoyed meeting with them on Saturday. She went into great detail about the process I know Im in good hands with them.

  • Review 49 (2018-11-26 - Rating: 5)

    Me and my wife had a great experience with United build homes.From the beginning, dealing with Caleb, the loan officer, to signing the papers with Craig and the rest of the team there everything was smooth and easy. Caleb walked us through all the different design aspects that we could pick or change to make the home our own. Once The building of the house started we dealt with Paul, who is over all the construction. He was so easy to get In touch with and was there every single time we needed a question answered. They said the house will be finished and 120 days and they were done in less than 90. Craig, Caleb, Paul and whole building team were amazing, we can’t say enough about the UBH family they really made the buying experience easy from beginning to the end. I would recommend UBH to anyone looking to build a house either on your own property or if you’re buying property give them a call they will help you in anyway they can.Living the dream,The Mottu family

  • Review 50 (2021-02-25 - Rating: 5)

    I can honestly say that our experience with UBH was a great one. Every person we dealt with through every phase of the build were professional and easy to work with. Seth made the initial process an easy one and Dan was there every step of the way to make sure we got the home of our dreams. I would not hesitate to build with them again.

  • Review 51 (2021-03-03 - Rating: 5)

    My experience with UBH was a great experience. The entire team we dealt with were professional and easy to work with even through the stress they were experiencing during this epic weather event. We were the Restoration group to get Seth and his team structure back to a stable condition to allow them to continue business without interruption. Their patience and kindness was impeccable. It was a great pleasure working for this establishment.

  • Review 52 (2021-03-24 - Rating: 5)

    Everything we have gone through with Caleb, Seth and their team has been top notch. They’re reliable, professional and very responsive to all your concerns. We just closed on our construction loan and can’t be more thrilled. Construction should begin soon and we excited to get into our custom home build by them. Thank you from our family to yours!

  • Review 53 (2021-01-15 - Rating: 5)

    The folks at UBH in Terrell and the Dallas office are possibly the hardest workers I have ever met. I am very detail oriented and they answered every one of my questions with kindness and eagerness to provide a quality service. Thank you Kelly (sales/Terrell) and Seth (finance/Dallas) for being adaptive and gracious throughout our purchase process. We are so excited for our next adventure, the Build! Thank you to all of the folks in the satellite and corporate offices for coordinating all of tasks that got us here! Paul...Lets go Build!!!

  • Review 54 (2021-07-28 - Rating: 5)

    Caleb did an awesome job walking us through the build of our house, & fielding a multitude of questions. Seth took care of all the permits, which was not an easy task (county & city conflicts). We love our home. Thank you for the housewarming gift.

  • Review 55 (2019-06-06 - Rating: 5)

    This has been the most amazing experience for our family! We didnt think it would be this easy to build. Caleb was so knowledgeable in this area. There was not much we had to do on our end, he really did it all. He made this one of the smoothest transitions weve ever encountered. Who would have ever knew the plot of land we purchased yrs ago would give us so much promise for our family. Craig was awesome with explaining all the terms to us, which was greatly appreciated. Not to mention hes a really cool guy as well. Paul which is our builder, also made sure he catered our home to us and what we wanted. No doubt I suggest United Built Homes to any and everyone that wants to create a home to be in forever. The homes they have showcased are very well built, and affordable. We even looked into buying for awhile before we gave them an answer, and ended up saving tremendously. My dad is a contractor and gave the approval for building with UBH.(which says alot) Please, if buying or building is what you are looking to do, start with UBH and you cant go wrong!

  • Review 56 (2021-06-19 - Rating: 5)

    UBH staff was wonderful walking us through the entire process Caleb is amazing at designing homes and seeing our vision all the way through. Steven was high-class extremely knowledgeable and made sure we had everything we need to build our future vacation home they did a wonderful job all the way through I would definitely recommend them.

  • Review 57 (2020-09-25 - Rating: 4)

    We had a good experience with UBH. Craig in the Lancaster office was great at explaining what we needed to do and what we could do with their plans. We ended up with a hybrid of two plans with the floor plan reversed. They worked with us with software in their office until we got it just right with the few little tweaks here and there. UBH will do whatever you want within your primary house plan, but be prepared to pay extra for any upgrades beyond basic items (standard laminate countertops throughout, limited choices in house for doors, cabinets, hardware). You are given allowances for some things, and they mostly want you to handle arranging completion of those items-for instance, we had allowances for the driveway and septic and we worked directly with the contractors we chose-it might have saved us some money, but was time consuming. Also be aware, on your contract signing-be sure you are careful and read everything-not just what you are initialing. For instance-I overlooked that WE had to get a contractor to trench and hook up the water. You’d think that would be included! Also no bath fixtures (towel racks, toilet paper roll bar or mirrors)are included. We paid out of pocket for that and someone else to install them.Your site builder will be the one to go strictly by your contract and tell you it won’t be done because you didn’t agree to it. Our building site supervisor Dan was very nice and attentive to our questions and requests and calmly dealt with us. We felt he did a great job.In-house financing is great-but again-be ready to pay a premium for that. You will probably end up refinancing pretty quickly. If you are somebody with credit issues, this might work for you.All in all it was a good experience and our house was completed in about 100 days over a rainy summer. The mud caused some problems with the material delivery by big heavy trucks that had to drop the materials right in our driveway we were using at the time since we were living on site. But some things you just have to deal with! Be ready to experience those things. We love the house we got out of it all!One last thing-the reason we knocked off a star-our salesman, Mark (in training on our house as first sale) and Craig both left the company in the middle of our build and nobody informed us. We kind of found out by accident. It would have been more professional in our opinion to have called and told us that up front. I don’t believe anything underhanded was meant by it, but left us feeling kind of bad. House still got built and Dan kept it all going to completion!

  • Review 58 (2018-04-12 - Rating: 5)

    Great people to work with. They go the extra mile and really care about their clients.The contractors are working on the foundation and everything looks good so far. I have been very impressed with the dedication of the staff at United Built Homes. They are very good at listening to their clients and making any requested changes on the plans.

  • Review 59 (2024-07-30 - Rating: 5)

    House was put up quickly and efficiently. Paul was great and helped us along the way with all of our needs.

  • Review 60 (2019-09-26 - Rating: 5)

    We got our dream house!!UBH exceeded our expectations, everything from financing to designing was a breeze and we are so glad we picked them for the job!My two favorite things about building with UBH:#1 In house financingThis was a must for us! After searching for over 2 years for a reputable and affordable custom home builder we came across UBH and that changed everything.Within a few days we were fully approved for a loan and walked away with the first design of our dream home.Anyone out there looking to build knows how hard it is to find a builder with truly in house financing, specially one that asks for zero money down and no payments for 6 months!#2 Custom DesignsThis is something we really wanted but didnt think we could afford.With UBH you can have both! We made so many changes to the design and not once felt like a burden or paid any additional fees.We want to thank Caleb, Paul, and Craig from the Dallas office for all of your hard work! These guys answered a million questions and on many occasions worked late just to accommodate our busy schedules.We our extremely happy with our house!!- Iliana and Ricardo Herrera

  • Review 61 (2020-08-29 - Rating: 5)

    UBH is currently building our home and we couldn’t be happier with the service. Seth has made himself available to us for anything we have needed. We appreciate everything he is doing and are looking forward to the finished product! Seth has been so easy to work with and really made the process so much easier than we ever thought.

  • Review 62 (2020-12-01 - Rating: 5)

    Thank you so much UBH for helping us with our forever home! Caleb , Paul and the entire UBH team went above and beyond all of our expectations. The process went better than we ever expected, all of the first time home builder fears were handled by them. We have been living in our home for over a year now and completely in love with the craftsmanship. Thank you ubh for making our familys dreams come true!!

  • Review 63 (2020-08-29 - Rating: 5)

    I would highly recommend United Builder if you want a beautiful home.I had spoken with Seth for several years. I was afraid to say yes. Seth made the process very easy. He would answer our calls or texts quickly.After the house was built we had a few problems. I would call Seth up and he would have someone out to fix them.Thank you Seth for our forever home.

  • Review 64 (2021-08-23 - Rating: 5)

    We just signed a construction loan with UBH to build our lake house. Devon and Seth have been fantastic to work with and great at getting us answers to all our questions. We very much look forward to the next several months watching our home/dreams become reality. Thanks!

  • Review 65 (2022-01-13 - Rating: 5)

    Seth and Devon at United Built Homes have been so friendly and professional in our home-building process. They make this much less stressful, and we look forward to the final results and moving in to our new home in the next several months.

  • Review 66 (2018-07-10 - Rating: 5)

    This has been a refreshing experience. We have been working with Wesley, Stephen and Kyle out of the Fort Worth office and have had nothing but good to say. They go above and beyond to help make the whole process simple and streamlined without skipping any details while also making sure the customer is well informed and everything is upfront so there are no surprises.I wish it were more common for businesses to operate like UBH does.

  • Review 67 (2019-09-23 - Rating: 5)

    Excellent customer service provided by the Dallas office if you want a house build in the DFW area I would recommend the Dallas office. They will take care of you and answer all your questions. Caleb at the Dallas office shows five star service. Craig also has shown courtesy and good customer service making the financing and paperwork go easy. We are excited in starting our build , this is a dream come true for me and my family. We have worked hard to get to this point and are trusting UBH with our dream home to come. We feel blessed. Thanks UBH homes. God Bless.

  • Review 68 (2023-07-14 - Rating: 5)

    The process from day one with my inquiry phone call to signing the closing documents for my home to be built has easily been one of the easiest things I’ve done. I highly recommend UBH if you are looking to build a home.

  • Review 69 (2018-12-17 - Rating: 5)

    My wife and I spent about a year looking for the perfect home builder. My grandmother gave us 2 acres to build a home for our family, so we wanted to make sure that whoever we selected was going to do a great job. I happened to notice a sign on a telephone pole with the saying, use your land, no down payment, being pessimistic I thought there had to be a catch to it, we soon found out that there was no catch and it was the truth. The staff at the DeSoto branch were an amazing group of people. Caleb was our salesman, not your typical salesman, straight forwad, really fun to work with and seem to be very genuine. Craig, I cant say enough about Craig, he handled everything to the best of his ability. If we had an issue I could call Craig, it seem like anytime of the day, any day of the week and he would get me an answer, outstanding person and it was my pleasure to work with him. Last but not least there was Paul, I dont know how this man juggles all the tasks that he has going on on a daily basis, but we could not have asked for a better person to oversee the build of our home. Every time I thought something wasnt going to get done because of rain or product not being there yet, Paul had an answer and it was always accurate and he kept us in the loop the entire time of what the schedule is going to be. Never in my wildest dreams would I have thought we could build a house from closing date two handing me the keys in 97 days. The workmanship of all UBH employees and contractors was above and beyond what I could of expected and I would most definitely refer anybody to have a home built with this company.Oh yeah, one last thing, someone needs to get the UBH truck drivers a better way to unload their trucks, poor guys got to unload the whole truck by hand, LOL!Thanks,Lee McCullough

  • Review 70 (2020-08-29 - Rating: 5)

    They built our new home! Worked along side with Seth! He was there every step of the way and still is almost 2 years later! Stays in touch! If I ever have an issue, or question, he along with UBH find the answer!Love our home! Could not have done it with out Seth and UBH

  • Review 71 (2020-09-02 - Rating: 5)

    We have had 5 homes built in my life time. By far the people UBH were the most professional. We are very pleased with our home and I would recommend United Built Homes without hesitation..

  • Review 72 (2021-02-22 - Rating: 5)

    Very friendly and knowledgeable staff. Caleb has worked closely with us and tried to accommodate all of our needs and wants in our new home. We look forward to the upcoming build.

  • Review 73 (2022-08-04 - Rating: 5)

    Caleb at United Built Homes Dallas office has been great throughout the home building process .. From our first visit there, he has been our guy..It has been three months since our closing and we have a dried in structure with a roof.. They make the process easy so don’t hesitate to call them .

  • Review 74 (2023-02-18 - Rating: 5)

    Caleb and Leslie made sure we understood what was going on every step of the way and were there to answer any questions we had. They made the process go by fairly smooth. Would definitely recommend them!

  • Review 75 (2020-08-30 - Rating: 5)

    I contacted Seth Castillo, and the first meeting was enough to decide to contract him to build my house it was great; wonderful, experience, if l build up an other house l make sure he going to be there. ☆☆☆☆☆ Smart, Hard Work, Intelligent, Awesome People ☆☆☆☆☆

  • Review 76 (2021-10-05 - Rating: 5)

    Devon and Seth were so helpful and so easy to work with. UBH works fast. We closed on our build in less than a month. I would refer them to all my friends and family.

  • Review 77 (2018-05-30 - Rating: 4)

    We had a great experience with Kyle and Wesley at United Built. They listened to what we wanted in our home that worked for our family. Very pleased with the finished product. Thank you from the Longenbaughs

  • Review 78 (2024-07-31 - Rating: 5)

    Very.Good company work with so far.There was very attentive and listening to what we really wanted to get accomplished

  • Review 79 (2024-08-17 - Rating: 5)

    The initial process had been a good experience. Communication has been great, so has the staff.

  • Review 80 (2024-07-30 - Rating: 5)

    UBH does a very good job. Paul and Dustin are great.

  • Review 81 (2023-03-19 - Rating: 5)

    Caleb worked with us to help us navigate the process of building our home. We are very pleased with the service we received!

  • Review 82 (2020-12-06 - Rating: 5)

    My husband and I have long been dreaming of building a home. After contacting UBH, we discovered that the process can be easy, fun, and (for the most part) worry free!

  • Review 83 (2024-07-30 - Rating: 5)

    Great place to build your dream home. Paul was amazing to work with.

  • Review 84 (2021-01-15 - Rating: 5)

    Kelly, Jaime, and Seth provided excellent service for our first time building a home. We closed on the build yesterday and look forward to the rest of the process.

  • Review 85 (2021-12-19 - Rating: 5)

    As a Real Estate Agent, I promote new homes in our Area to help customers avoid the unpopular bidding wars. United provides a great product.

  • Review 86 (2024-07-30 - Rating: 5)

    Paul helped us with so much! He is very professional and always kept us updated and help in every way he could!

  • Review 87 (2023-07-28 - Rating: 5)

    Really Enjoyed working with the UBH team they are always quick to answer your questions and do it with a smile. Would highly recommend this team.

  • Review 88 (2024-08-27 - Rating: 5)

    Thank you so much Mr Smotts for all of your help and insight to making our future home a reality!

  • Review 89 (2024-09-07 - Rating: 5)

    Randy provided great service and shared helpful information

  • Review 90 (2020-08-30 - Rating: 5)

    Seth from UBH homes in Fort Worth Tx is very helpful I recommend UBH homes For New home construction.

  • Review 91 (2024-06-14 - Rating: 4)

    It was great working UBH & their staff. Thank you,

  • Review 92 (2020-08-29 - Rating: 5)

    They did a great job on our house! We couldn’t recommend them more!

  • Review 93 (2021-01-11 - Rating: 5)

    Great people to deal with. Many benefits to start and building a new home.

  • Review 94 (2020-10-08 - Rating: 5)

    Caleb is great. He answers all your questions. Great customer service

  • Review 95 (2017-06-14 - Rating: 5)

    I do their roofing. Theyre great.

  • Review 96 (2024-07-30 - Rating: 5)

    Very friendly

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