Pointe Homes

Located in Houston, Texas

Address: 11351 James Watt Dr Ste C-600, El Paso, TX 79936, United States

Phone: +1 915-790-1515

Rating: 4

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Comments

Review 1 (2025-03-03 - Rating: 5)
Were so glad we made the decision to purchase our home 1 yr 1/2 ago with Pointe Homes. Initially, we had some hesitation about buying a new build, especially after reading some negative reviews. However, we can confidently say we do not regret our choice. From the very beginning, Pointe Homes has been professional, attentive, and dedicated to delivering a high-quality home. The communication throughout the entire process was outstanding. Every step of the way, from our initial contact with Elizabeth to working with Roy, Fernie, and Richard, we felt well-informed and supported. We couldnt be more pleased with our home and highly recommend Pointe Homes to anyone looking for a reliable and trustworthy builder.

Review 2 (2024-05-15 - Rating: 5)
I am pleased with the professionalism of Richard & Steven. They have gone above and beyond to ensure my husband and I are taken care of. My husband is in a wheelchair and is paralyzed from the waist down and they have shown a wonderful compassion towards us where they want to make sure everything is as easy and clean as possible. With this big purchase of our first home together, we are pleased to with the outcome of the home overall. If we ever found anything out of the ordinary overtime, Richard and Steven would immediately contact us and schedule an appointment for our warranty repairs. They always go the extra mile and ensure quality work. We understand that sometimes it can take some time to receive certain materials or get things approved but they get it done. We recently had to redo our entire 3 bathroom tiles due to a defect in our tile and Richard found the issue immediately and assured us we were in good hands even while living in the home. He made it to where my husband and I weren’t inconvenienced, everything was cleaned up and covered for low damage, and were super flexible with our chaotic schedule. I was pleased that Pointe allowed us to redo our restroom from the frame work all the way to completion to assure everything was new and ready again. I have attached some pictures to demonstrate how passionate they are to get things done the right way and not just to a “patch job”.Our restrooms are about 90 % completed… but just so you can see the step by step process… I highly recommend Pointe, because with any builder you will have little issues here and there, but with Pointe overall I was satisfied with the quality of our home and products used. With Richard and Steven on the team they understand customer service, and urgency to assist the customer and do what they can to meet our needs. Thank you again Richard and Steven you have made this process an easy one!

Review 3 (2024-10-24 - Rating: 5)
We recently had the pleasure of working with Pointe Homes when we experienced a water pipe issue in our home, and their customer service truly exceeded our expectations. From the moment we reached out, they were responsive, empathetic, and took the time to understand our situation. A special thank you to Richard and Sergio who personally went above and beyond to assist us. Their team arrived promptly, assessed the problem, and clearly explained the best course of action.Not only did they fix the issue quickly and professionally, but they also took extra steps to ensure everything was working perfectly before they left. They even followed up afterward to make sure we were satisfied with the repairs. We highly recommend Pointe Homes for anyone looking for a home!

Review 4 (2024-10-02 - Rating: 5)
This was my first home purchase, and naturally, I had many questions throughout the process. Roy, Pointe Home’s Quality Control Manager, has been consistently available to assist since I moved in. His responsiveness is commendable; there hasn’t been a time when I’ve reached out and not received an answer. I have always felt supported, never like an inconvenience or burden, which has been greatly reassuring.Just yesterday, I encountered an issue with my garbage disposal. As usual, I reached out to Mr. Roy, who immediately tried to troubleshoot the problem with me. When we were unable to resolve the issue, he promptly connected me with the Warranty Manager, Mr. Richard, who was equally helpful and a pleasure to work with. Mr. Richard also assisted in troubleshooting, and when the issue persisted, he arranged for a technician to come out the same day around 4 p.m. to fix it.I am truly grateful for Pointe Homes’ outstanding support. Often, after a large purchase, follow-up assistance can be challenging, and it feels like you’re left on your own. Thankfully, this has not been the case with Pointe Homes. Their commitment to continued customer service has exceeded my expectations.

Review 5 (2024-10-09 - Rating: 5)
Richard has been absolutely amazing. He has helped so much during our 1 year warranty mark. He has gone above and beyond helping fix out restroom, wall, and windows. Anything we point out he fixes or send someone else to get it done. Ive recommended Pointe homes to several friends looking to buy their first home.

Review 6 (2024-09-19 - Rating: 4)
There are two aspects to this company and I want to first give the deserved credit and thanks to the home warranty responses and workmanship under Mr. Sanchez. As with any new purchase with many moving parts, brand new homes often need small fixes or touch ups a few months after moving in. Pointe Warranty has been very, very responsive and have produced excellent work in that respect.The second part of the review would be less charitable. During the actual purchase of the home, dealing with the sales staff was often a very difficult task. People were hard to get ahold of, they were inconsistent on details, they produced conflicting deadlines and on occasion, even had some bullying behavior. We stuck it out because the location and home were what we wanted. It all worked out, but the purchase experience did leave a bad taste.The warranty team however did redeem most of our complaints and we thank Mr. Sanchez and his excellent communication.

Review 7 (2024-08-27 - Rating: 5)
I had the privilege of working with richard first hand. Richard and his crew worked very well to repair my living room in less than 2 weeks. I appreciate their respect not only for me but their respect for the house while they were working. Pointe Homes builds top quality homes and will always recommend to anyone looking for a home in El Paso.

Review 8 (2023-02-18 - Rating: 5)
Our home unfortunately had a tile issue which needed to be replaced in the entire house. Despite the inconvenience, Richard worked in a timely manner getting his team to replace the tile in our entire home. He made the process very smooth, he made visits to ensure the team was getting the work done properly, and he kept us updated on the entire process. Once the installation was complete he hired a cleaning crew to clean all the dust that occupied our kitchen and walls. Pointe Homes exceeded our expectations all thanks to Richard.

Review 9 (2024-09-06 - Rating: 5)
I really appreciate warranty manager Richard Sanchez. I had a small issue with my home and he stopped by same day to check it out and scheduled the repair for the following day. After the repair was done he stopped by to make sure everything was done correctly. Richard is very knowledgeable and professional.

Review 10 (2024-09-09 - Rating: 5)
We love their floor plans and the attention to detail. This is our second Pointe home and we are so pleased with it. Javier Arellano (Foreman) went above a beyond, he was so attentive and made sure we were completely satisfied with the house before signing any paperwork. Roy did our walkthrough and he was so great. He made us laugh, which helped us relax, and we actually really enjoyed the entire process. Great experience!

Review 11 (2024-06-06 - Rating: 5)
I purchased a home from Pointe Homes in 2023 and have been very pleased with my purchase. Richard has been AMAZING with any questions and concerns along the way. Big shoutout to him, such great customer service, timeliness and all I can say is-give this man a raise! Home buying isnt always straight forward, and he always comes through.

Review 12 (2024-08-01 - Rating: 5)
Since day 1 they have been helping us with all the process in getting our new home. Once we had it any problem we have they quickly help us. Richard that is part of the warranty team always come quick and helps us in every problem and founds the solution. I am very happy with point homes and all their team!!

Review 13 (2024-06-13 - Rating: 5)
This will be our 3rd house bought but 1st new built and wow in Pointe Homes we trust! Great designs floor plan and just being able to pick the lot amazing! Also shoutout to Richard Warranty Manager I’ve never had such phenomenal customer service before! Highly recommend! Reliable HVAC also came out and helped out fast when noticing just one room not getting air floor fixed it quick and gave me tips and tricks to save money and reminding to always change your filters. Thank you!

Review 14 (2024-06-16 - Rating: 5)
We purchased our home in August of 2022. Since we have moved in every experience that we have had with Pointe Homes has been GREAT! We just recently had to call the warranty section on our A/C and thermostat and Richard and Steven were excellent. I got in contact with Richard and he was very passionate about helping us getting the unit working. He made the necessary calls and had Steven and his HVAC team come over to the house within a timely manner. Steven was very thorough with checking everything on the ground level before he proceeded to the attic where he found the issue. It was a simple fix and my A/C and thermostat were back on. I could not have asked for anything more. Pointe Homes should be proud of the work that Richard and Steven do. They are truly an asset to the company. Thank you.

Review 15 (2024-08-14 - Rating: 5)
The Point Homes team was great. From our Agent Hector who knew we would fall in love with the Point Homes, to Richard, Ray and Ashley assisting us with all our questions and concerns on our new home. You cant find better customer service than them! Thank you all!

Review 16 (2024-04-17 - Rating: 5)
We have lived in our home now for about 4 years now and we still feel just as happy as we did the first time we laid eyes on it! The design is perfect, the rooms are spacious enough and my favorite part is the backsplash color and tiles we had done in our kitchen! From working with the builders, the realtor and the staff in office was/has been a great experience. As first time home buyers we have a lot of questions and they answered them in a way to make it easier for us to truly understand the entire process. Thank you for our forever home!

Review 17 (2024-01-12 - Rating: 5)
I had one wall move a lil, and it caused the cabinets to separate. Something that I know and they pre-informed me might happen. Although Richard Sanchez from warranty has been amazing at keeping communication with me. He made sure everything is repaired correctly and came personally to check on the tasks. Thank you Richard Sánchez.

Review 18 (2024-05-15 - Rating: 5)
I am very happy with the results that Richard and Steven have delivered with the remodeling of our home. They are very focused on every single detail to ensure absolute perfection and 100% customer satisfaction. They are always asking my wife and I for our input to make sure no job goes on without our approval first. I highly recommend them and pointe homes for any current and future home owners.

Review 19 (2023-06-29 - Rating: 5)
This review is for Richard Sanchez. He has been the best part of our experience with Pointe Homes. He has always been responsive to our issues with the home. He communicates and understands the issues we had with the new home. Something tells me he is under paid for the value that he brings to the company. If I was a competing home builder I would hire Richard instantly and pay him at least $60k. He is doing all the coordination with different trades and is the face of the company for a homebuyer. He is the only reason why I’m giving this 5-star review. Thank you for everything, Richard!!!

Review 20 (2023-03-06 - Rating: 5)
Purchased a home from Pointe Homes in Sept. 22 and the house has been great. When we took ownership, they explained that there may be some warranty concerns come up over the first year (house settling, etc.) and to call them with any concerns. We have had a couple, nothing major and all relatively small. Through this process Ive worked with Richard (I believe he is one of the project managers who handles warranty claims) and he has been great! Always responsive, follows ups when he says he will, manages the contractors that need to handle the issue, etc. Richard, along with Virginia (I believe their operations manager), have been great and I have and will continue to refer friends and family to look at Pointe Homes to purchase their next home.

Review 21 (2024-06-23 - Rating: 5)
Richard from the warranty department was super nice. We had a problem with our plumbing and on a Sunday Richard told my call and came out to fix it. It was immediate we didn’t wait even one hour. They were really efficient. Thank you guys for saving us on a Sunday!

Review 22 (2017-09-03 - Rating: 5)
2016 Builder Of The Year in El Paso TX! Beautiful homes, great features and floor plans. Pictures of a showing at Paseo De Casas

Review 23 (2023-08-18 - Rating: 5)
This is my second time buying a pointe homes property, why? Because I LOVE their quality, design and customer service. My realtor Nicole was great, she goes above and beyond when giving service. My property was broken into shortly after closing and the owner of Pointe Homes reached out to me and, along with the pointe homes staff, helped me get the damage fixed quickly and pain free!

Review 24 (2023-03-19 - Rating: 5)
We bought our home with pointe homes about 7 months ago. We had some issues with the bathrooms some leaks. Pointe homes did not disappoint us specially Richard this man was on top of everything every single detail always on time very patient and understanding. We will definitely use pointe homes and we will definitely refer to friends and family. Thank you so much Richard for your amazing work.

Review 25 (2021-10-21 - Rating: 5)
Bought our home 6 years ago. Fell in love with it once we saw the model home and still feel it was the best decision ever. My husband was able to come daily as the construction on home was going on and was able to immediately bring any issue up to the builders attention and make sure it was fixed. They were professional and took care of it, and we even had a private inspector go through the entire house, in and out. Inspector was very impressed especially on the job done on the roof. We only had one issue as the skylight was leaking in the bathroom, repair man was sent; told it was fixed. Right after the year warranty was over, We had some heavy rains and it leaked again. We were then told it was on us now to fix. Good thing the hubby is a great handy man, and fixed it himself. Knock on wood, to this day we are so happy with our home and have no issues and still very happy with our Pointe Home

Review 26 (2021-11-22 - Rating: 5)
We purchased our new home in June and have had so many issues with the quality and construction. We have had electrical issues, a shower leak that ruined the kitchen ceiling, no heat, a dangerous gas leak from the furnace and no hot water. Many of these issues were found on Fridays or on weekends. The only saving grace is Richard and the warranty team. They will always answer the phone and come to fix the issue no matter when it happens. They are always professional and friendly. They are the only reason we recommend this builder to our friends.

Review 27 (2021-04-19 - Rating: 5)
I purchased my Pointe Home in July of 2020. This was a MAJOR purchase for me and 9-months later I am absolutely beyond satisfied with the product and service that was provided for me. Pointe was very responsive in addressing the safety inspection concerns prior to moving in and fixing minor issues as well as cosmetic ones. The inspector let me know that Pointe Had done a great job overall and that nothing he saw during inspection was abnormal or a big issue. Once I moved in, they were quick to respond to phone calls or emails over general questions or concerns that arose. With my 30 day fix list, Pointes customer service was great . The rep texted me to ensure every issue had been addressed and that crews had shown up. Remember no home is perfect, even new builds. While there were small issues everything was taken care of.Even recently when installing a new a new grill the foreman who oversaw my home build, Joe, was quick to sent out two workers to make cuts to my outdoor granite counter so the grill can fit.Now that Ive been in my home for 9-months I can testify to the great design, quality, customer service, and satisfaction with my home. Thank you Pointe Homes; I LOVE my house!

Review 28 (2023-03-15 - Rating: 5)
I highly recommend Pointe Homes. They build our home quickly with the highest of quality and care. It was a pleasure working with Sophia Arango. Sophia is always available to answer any questions. She’s very professional and knowledgeable. I can not thank her enough for the excellent guidance she provided. She went above and beyond in helping us get our dream home. I was very satisfied.

Review 29 (2021-08-18 - Rating: 5)
Very welcoming team and very communicative! Took the time to explain any concerns or questions we had. Above everything the home we bought is just amazing!!!

Review 30 (2022-08-30 - Rating: 4)
We just purchased our home and we were living out of state and we were not here for walk through. Pointe homes and Richard Sanchez, Field production assistant were quick and responsive to getting everything corrected to our liking. We thank you for your professionalism and making sure we were happy with our build. We would gladly recommend Pointe Homes to anyone.Sincerely,The Blanshards

Review 31 (2021-07-14 - Rating: 5)
I love my home from Point Home. Mr. Richard is very professional at his work and on point and caring for me and my family. Took time to answer my calls/texts on his time off very quick to respond. I recommend Point Homes if youre looking for a new build. Bernice at the office was very understanding and professional. They really care for there customers. Thank you Mr Richard for all you did for me. God bless sir 🙏

Review 32 (2021-11-02 - Rating: 5)
I bought my Festival of Homes model home in 2017. I love my home and the quality of the constructionIn 2021, we discovered the whole house sewer drain was no where to be found. I called the Warranty Office snd I was not impressed with theyoung lady I dealt with or her knowledge of home warranties. Finally, I received a call from RICHARD SANCHEZ field warranty project manager and he handled the problem from start to finish.Richard is a true professional returning all my calls n responding to my messages quickly. He showed up to check on the work and ensure it was done correctly.He explained everything to me and although the work took longer than expected , Richard made sure it was completed n done right. Richard Sanchez thank you for your professionalism, knowledge n deligence in ensuring Pointe Homes maintains its reputation for quality homes as the Field Warranty person.

Review 33 (2024-09-10 - Rating: 5)
Their post move in customer service has been exemplary. The foreman, Richard, had come through every single time I needed help.

Review 34 (2024-08-27 - Rating: 5)
Great customer service, theyre always on top their work. Since Ive met Richard hes been and excellent person and very professional!

Review 35 (2015-04-20 - Rating: 5)
I enjoyed working with Pointe Homes from the very beginning. Their customer service and personal attention they give to their customers is wonderful. Throughout the design process and building of my home, I was very happy with the guidance given to myself and my husband from the builder. I love my home and am very grateful to Pointe Homes for making this experience a pleasant one.

Review 36 (2021-05-27 - Rating: 5)
The best decision me and my husband could had make. They all are very nice and helpful. Just bought a home with them and will not regret it at all. After getting our house two days later I realize my kitchen didn’t have any hot water and as soon as I called them to let them know they send me their warranty manager and got it fixed within an hour. Love them!

Review 37 (2015-03-17 - Rating: 5)
I would recommend this company to anyone. Not only do they have a great product, but also the staff, from the foreman to the customer service, every single one is great. Every one is very help full, and they really listen and attend to your every need, the best way to describe it, is that they dont treat you like a number, they treat you like a person who is making a very important decision in there life and they really want help you find whats best for you. We saw every builder here in El Paso in a 8 month period, and the best service and quality for your money hands down is Pointe Homes. Look no further this is where you should buy your property. We are so happy with the house, the floor plan is so functional, and the craftsmanship is top notch!

Review 38 (2023-02-13 - Rating: 5)
I looked a multiple builders and hands down Pointe Homes checked all the boxes. From their great built process to the high end elegant details, I am beyond impressed with their product and EXTREMELY HAPPY with my home. I wouldn’t buy any other builder in El Paso. If I could give 10 stars I would.

Review 39 (2015-04-16 - Rating: 5)
The design of our house from Pointe Homes is very unique in the El Paso area. It has a very warm and cozy feeling because of the color schemes and unique use of wood highlights. I encourage anyone to see their models. And the quality is definitely among the best too.

Review 40 (2019-01-07 - Rating: 5)
Like any semi-custom home, there are going to be delays, my husband and I started the process knowing that our home would inevitably be delayed. And like building anyhome, I think it is safe to assume that the process will be a headache and frustrating at times.We ended up with Pointe Homes for a few reasons, but mainly because their build quality and attention to detail really stood out compared to other builders in new EP neighborhoods. During the design process, Danielle did a great job guiding us through our selections to make sure everything was cohesive and aesthically pleasing. During the build process, our project manager was amazing and responsive and fixed anything we asked him to without hesitation, he also listened to our concerns mitigating reasons for panic.Last but not least, one of their foreman, Tury (I think his name is) is absolutely phenomenal and so organized and professional. Twice we have asked Pointe to come back to look at some warranty concerns and came out very quickly and promptly, addressing everything we needed them to.

Review 41 (2019-08-14 - Rating: 5)
Just closed on my home located in the morning side community. The finishes and workmanship of my house is incredible. 1. Affordable 2. Top of the line finishes. 3. was the space i needed for me and my family. The sunsets are a plus. :) absolutely recommend Pointe Homes. Talk to Julio, he is the listing agent for that community and pretty much made it happen. Start to finish!

Review 42 (2016-12-17 - Rating: 5)
Happy with service and the process of buying house was easy and without any problems. I heard many real estate agencies has timing problems, but with Pointe Homes i had peace of mind without any headaches. Love my new home and thanx for being kind and patience.

Review 43 (2019-07-26 - Rating: 5)
Pointe Homes was the right home for me. I am a first time buyer but have a 3rd time buyer taste! I knew what I wanted and that was rustic beams with the # form. The way they present and explain to you the construction process and then the buying process. IF YOU HAVE EXPENSIVE TASTE BUT A MODEST BUDGET. LOOK NO FURTHER

Review 44 (2022-04-19 - Rating: 5)
Bernice has been amazing keeping up with our home warranty. Always professional and timely. She has really help us though all Warrenty repairs and kept up with our needs. We love our new home !

Review 45 (2024-01-21 - Rating: 5)
Thank you Pointe Homes and Germain Ramia for the amazing home. Roy from walk through was super helpful and understanding. He made sure everything I found that needed fixing got fixed. Thank you!

Review 46 (2019-08-14 - Rating: 5)
Tremendous Overhaul. I guess they had a different broker or something but I had tried Pointe About a year ago like July 2018. Hard to get response from agents at the time. I tried it again because my wife love the way the homes look. So we went again and the atmosphere was different, the agent (julio) was very welcoming and had alot of knowledge on the homes. HUGE difference from when we tried a year prior. He is one lucky guy because my sister and I were both looking to buy a home each. And guess what we both got Pointes!!!!! A+ service!

Review 47 (2018-01-14 - Rating: 5)
After an absolutely terrible experience and theft of our hard earned money by Danny Andrus and staff @ Trinity Custom Homes. Carlos @ Pointe Homes and his incredible staff took us in as orphans to deliver a home we had lost before we ever had the chance to own it .In a town where everyone claims to be the best builder in El Paso , it is easy to see why Pointe Homes holds the true bonafide title. Attention to detail , transperancy , and “NO BS” honest business practices makes Pointe Homes stand out like a lilly amongst thorns .To Pointe homes we were never just one of hundreds of houses or situations they could expertly navigate through . We were a hard working family with a vision and were treated as you would expect to be treated during what most of us consider being a monumental part of our lives .From the moment you shake hands with Carlos you can sense a level of integrity not easily found . A man of his word , and great talent our home surely presented a challenge that Carlos never backed away from . From the wonderful staff In the office, to the boots on the ground at our property every member of the Pointe Homes Team was pleasant and a joy to interact with .If you have worked hard for your money and are ready to take the plunge into owning your own home, look no further than Pointe Homes to make your plans fall neatly into place . Drama free and straight forward , you can focus on living your life while Pointe Homes is busy making your dream come true .Thank you guys for everything !!!Humbly ,Eric & Krystal Contreras

Review 48 (2023-04-25 - Rating: 4)
Professional and communicative staff. I enjoyed working with Sophia Arrango, she is absolutely excellent at her job! She is amazing with meeting her clients needs and wants. She goes above and beyond for everyone.

Review 49 (2015-02-03 - Rating: 5)
Pointe Homes are truly unique and beautiful, not run of the mill. And the kitchen customization we did came out perfect! Excellent customer service, attending to anything we need in a timely manner.

Review 50 (2019-08-14 - Rating: 5)
In love with my home! The mission Ridge area on Paseo del este is beautifull. Guys this has the all the great build components + all the bells and whistles. I did see other builders but the thought of having a flat roof did not sit well with me. Its like they give you a little pitch in the front and the rest is flat.Pointe had a roof that was fully angled or pitched. Walking both builder structures made me realize Pointe is just superior. This is my second home so I knew what to avoid and trust me AVOID FLAT ROOFS get one with a full pitch like Pointe Homes.

Review 51 (2023-03-15 - Rating: 5)
Looking for a new home, Pointe Homes is the way to go! Need any assistance ask for Sophia Arango, she is very helpful and has excellent customer service skills!

Review 52 (2019-07-26 - Rating: 5)
I dealt with Mario Ayala who represented Point Homes, he was a true gentlemen and was extremely professional throughout the whole process. I love my new Point Home! Highly recommend!

Review 53 (2017-07-19 - Rating: 5)
Pointe Homes have been extremely great responding to any of my requests. I am very pleased with my new home here in El Paso that they built. I highly recommend them to build your next home here.

Review 54 (2015-03-13 - Rating: 5)
Warm earthtones, open floorplan with lots of space, beautiful lighting...These are just a few of the things that attracted me to the Pointe Homes model we chose. But I also like the fact that our house is quality built, in superb materials and workmanship. Beautuful house! Youve got to see them!

Review 55 (2024-02-02 - Rating: 5)
My experience with Mr Richard sanchez is extraordinary hes been doing a great job helping me and my wife with any questions that we may have hes a excellent person and doing a great job.

Review 56 (2023-04-26 - Rating: 5)
Sophia Arango is a dream to work with! She is attentive and professional. She makes every transaction seamless. I love working with her. She is incredible!

Review 57 (2015-04-17 - Rating: 5)
The house we had Pointe build is beautiful and very well built. We chose Pointe after seeing one of their models in a home show. Just gorgeous!

Review 58 (2015-04-14 - Rating: 5)
Virginia was very quick to respond to anything that came up. Most of the tim, the same day. Pointe Homes has exceptional customer service to go along with their beautiful, unique homes.

Review 59 (2019-07-26 - Rating: 5)
Cant wait to purchase my first home built by the MOST AMAZING builder in El Paso. And the real estate agents selling the Pointe Homes product drop the knowledge when explaining home there homes are built.

Review 60 (2014-12-17 - Rating: 5)
Me and my husband are thrilled with our new Pointe home! They worked with us, and built EXACTLY what we were looking for. Couldnt be more pleased.

Review 61 (2015-02-17 - Rating: 5)
Pointe Homes built our dream house for retirement. They did everything exactly as we envisioned. Its perfect! We love our new home!

Review 62 (2022-12-19 - Rating: 5)
Bernice is nice. I appreciate that she calls me and lets me know what is happening instead of trying to bs and lie, she handles herself very professionally and is always a phone call away.

Review 63 (2023-02-13 - Rating: 5)
Beautiful and great quality home! The workmanship really shows. If you are looking for a home, I highly recommend.

Review 64 (2019-07-25 - Rating: 5)
Awesome builder, included features are upgrades elsewhere. I look forward to Pointe Homes completing the build of my second Pointe Home!

Review 65 (2023-07-26 - Rating: 5)
I went to go see a house in person and I can tell the houses are very excellent quality, they are built excellent, definitely worth the price.

Review 66 (2019-07-27 - Rating: 5)
They have beautiful homes and built with amazing quality! The floor plans are spacious and their listing agents provided the best customer service!

Review 67 (2023-07-25 - Rating: 5)
Great costumer service, the staff and representatives definitely made the process of buying a house easier for me!

Review 68 (2019-07-27 - Rating: 5)
Quality affordable homes in thriving communities! Love the wide variety of floorplans this builder has to offer.

Review 69 (2019-07-26 - Rating: 5)
If youre looking for a great builder Pointe Homes is who you want! Beautiful homes at a great affordable prices!

Review 70 (2023-03-15 - Rating: 5)
Sophia Arango has excellent customer service skills and will always answer your questions. I love her

Review 71 (2019-07-26 - Rating: 5)
Model homes are conveniently located, beautiful homes with great features and exceptional customer service.

Review 72 (2019-07-26 - Rating: 5)
Great Home builder. Model homes conveniently located on both east and west side of town!

Review 73 (2022-12-23 - Rating: 5)
Thanks Bernice and Richard, youre always awesome and available to help. Your customers service is on poin and appreciate. 🙋‍♀️👌

Review 74 (2016-12-15 - Rating: 5)
Beautiful, Elegant, Magnificent, Exceptional, Quality, are some the words you can use to describe Pointe Homes

Review 75 (2019-07-26 - Rating: 5)
BEST BUILDER IN EL PASO!! If your looking for a TOP quality builder then LOOK NO FURTHER!!

Review 76 (2019-07-26 - Rating: 5)
Nothing better then walking into YOUR newly built HOME that gives you this feeling of enjoyment of Home SWEET HOME

Review 77 (2019-07-26 - Rating: 5)
Beautiful Homes and great quality of homes. I cant wait for my home to be ready!

Review 78 (2014-10-09 - Rating: 5)
This was our second home so we really wanted to customize the house into something our children would be able to grow in. Our first home was a learning experience which left a bad taste in our mouths. Pointe Homes was an absolute pleasure to work with and their dedication to their customers and attention to detail is something you do not come across now a days. Any questions we had were quickly answered, any concerns were addressed right away. All and all, we highly recommend the Pointe Homes team in El Paso because they truly aim to please. We love our home!

Review 79 (2023-03-15 - Rating: 5)
Top quality homes 🏡 Make your next home a Pointe Home 😃

Review 80 (2023-04-25 - Rating: 5)
Very satisfied with Sophia Arango she was very kind and helpful

Review 81 (2023-08-04 - Rating: 5)
Beautiful and great quality houses.

Review 82 (2020-10-09 - Rating: 4)
Build very Beautiful. Like the Design of the house

Review 83 (2014-10-30 - Rating: 5)
Very happy with our first home!

Review 84 (2023-08-05 - Rating: 5)
Beautiful and high-quality residences.

Review 85 (2019-07-26 - Rating: 5)
Great service, great homes and great people!!

Review 86 (2016-12-14 - Rating: 5)
Highly recommended , thanks for this pretty home .

Review 87 (2023-03-28 - Rating: 5)
Great value homes!

Review 88 (2019-07-29 - Rating: 5)
Great Builder awesome quality!

Review 89 (2023-03-02 - Rating: 5)
Great quality builder

Review 90 (2014-11-19 - Rating: 5)
Very nice homes thank you

Review 91 (2023-04-22 - Rating: 5)
The best homes

Review 92 (2020-01-18 - Rating: 5)
Best builder

Review 93 (2024-10-23 - Rating: 4)
I need to share my feedback in Spanish, it will help to express in detail. We had a special situation with our property.The help we have received from Richard Sanchez, Maria and Alonso has been excellent. We had a considerable mishap with the installation of the floor in our house, the work on the part of the floor installer was terrible, it was necessary to replace the entire floor. Pointe covered the material without problems, the installer took almost 4 weeks to complete his work, there was never a service commitment from Mr. Cepeda. My house, which was built just 4 months ago, was chaos. Richard and his team were on hand to cover the warranty. Even in very early or very late hours.Definitely, if during the production stage, the Supervisor of the West area (Miguel) had been on the lookout, the installation errors would have been corrected in time, and headaches would have been avoided for everyone.I am pleased that Pointe takes their warranty policy seriously and I appreciate that they have been attentive, I hope that the experience they had to go through paying for the material, dealing with an irresponsible contractor, the frustration of a client and all the financial expense that this I believe it can be avoided in the future by simply reviewing the work in time when the houses are in the process of construction.A thousand thanks to all the people who have been here to help us, I reiterate my gratitude to Richard Sanchez, Maria, Alonso, the group of people who came together to advance the repairs, Alicia and the girls who had to clean my house after everything this process.Thanks to all of them.

Review 94 (2024-10-09 - Rating: 5)
Pointe Homes, a construction company with a good structure in its designs and good service in the processing of guarantees, has taken charge of Mr. Ricardo Sanchez as they attended to a problem in an appliance in time and Miss Ashley Mesa as an assistant to find the necessary help. Thank you thank you thank you for your work team and the quality in your attention to the need for our comfort at home.

Review 95 (2023-03-28 - Rating: 5)
We were able to obtain our dream home with pointe homes, and our realtor Hector de la canal helped us from the beginning, he was very attentive and even better, he helped us with the credit to obtain the house we wanted... I highly recommend them and they are always attentive.Pointe homes is a costume home builder and they make Perronas houses. I highly recommend them.

Review 96 (2023-07-26 - Rating: 5)
Pointe homes agents are very friendly and attentive. They helped with all my questions towards buying a home.

Review 97 (2022-12-08 - Rating: 5)
Bernice and Richard very attentive regarding the insurance of the house! I am very happy with them, they have helped us with everything we needed!