The Phenix Group

Photo of The Phenix Group

Located in Houston, Texas

Address: 1222 E Arapaho Rd #301, Richardson, TX 75081, United States

Phone: +1 972-630-6112

Rating: 4.9

Services

  • Identifies as Latino-owned
  • Identifies as women-owned
  • Online appointments
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Toilets
  • Appointment required

Categories

  • Credit counseling service

Photos

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Comments

  • Review 1 (2025-01-17 - Rating: 5)

    I will be honest, 100% a skeptic when my husband set up a phone meeting with Joe to talk about our cedit and debt situation. I thought this guy is just going to take our money and not be able to really do anything to help. After a few months, still was a skeptic but slowly but surely I turned skeptic to 100% believer. I am very thankful to Joe for his help regarding my debt and credit cards, my credit. My credit score was not great, like really not great, and after working with Joe he brought my credit score up over 115 points to 687+, and using his tools and tips my credit score is now a solid 760, and he was able to get so many things deleted off my credit. Including old credit cards from when I was in college and got in way over my head. He had so many derogatory remorks removed and 98+ deletion of old items. I even made a mistake or two during the whole process and Joe told it to me straight, and never once sugar coated anything. I am so thankful for Joe, me and my husband were able get out debt loan to consolidate all our debt to pay it off quicker and even bought my husband his dream truck.

  • Review 2 (2024-12-23 - Rating: 5)

    Working with Will Smith has been great!! My credit score went up 103 points in just 2 months of working with him. Great instant communication and all around a great guy.

  • Review 3 (2024-07-31 - Rating: 5)

    Best credit advisor I’ve came across thus far! Will Smith offers impecable customer service every single time I have an encounter with him. He cares for his clients, and has a true passion for what he does. THANK YOU for helping me and my family achieve our goals!

  • Review 4 (2024-08-12 - Rating: 5)

    Joe Camacho has been instrumental in my life in so many ways I never realized he would/could. He went to bat for me from day one and has assisted with getting me to an exceptional position regarding my credit and credit score. His expertise and unbridled honesty, combined with his tireless work ethic has pushed me to be better and has given me the tools needed to continue to do so for myself. He is someone that I know I can call on to get an educated/expert opinion, whether it’s what I wanted to hear or not. I’ve received far more than an improved credit score thanks to Joe. I was given a (much needed) education, a mentor, a friend, and a slap in the face with reality when I need it. It’s not his job to be all of those things but he is a diamond in the rough and he takes great pride in his work and is one of the few in his profession that want nothing more than to help people. Thanks so much Joe!

  • Review 5 (2024-08-13 - Rating: 5)

    Joe had been very helpful to my daughter and worked wonders on her credit. I asked him to look at mine and, after careful consideration, he advised that I not proceed with any actions. He advised that I would be better off to wait it out. That is what I did and that was absolutely the right thing to do. My situation has much improved now and I would have been worse off had I poked the bear. Joe could have taken my money and went through a process that many others would have done. Instead he unselfishly gave me advice that helped me much more. He isn’t in this only for money, but actually cares to help his clients. I respect his knowledge and skill, but I admire his integrity more than anything. I highly recommend Joe!

  • Review 6 (2024-08-01 - Rating: 5)

    Will Smith at The Phenix Group does a phenomenal job helping his clients get to where they need to be with their credit! He is personable, friendly, respectful, and has a huge heart for helping people in his community! If you are struggling with your credit, need a few tips to boost your score, or just have no idea how credit works, he is your guy!

  • Review 7 (2024-10-07 - Rating: 5)

    I had a wonderful experience using the Phenix Group. Will Smith was very professional and helpful. I could contact him anytime I had questions, and he kept us informed at every step. I highly recommend him and The Phenix Group.

  • Review 8 (2024-07-02 - Rating: 5)

    Mr.Will Smith from The Phenix Group is a true professional. He pays attention to details, is polite, and has a deep understanding of credit matters. Thanks to his help, my credit history has significantly improved. I highly recommend this company and Mr.Will Smith to anyone seeking a reliable credit partner.”

  • Review 9 (2024-07-10 - Rating: 5)

    Will Smith, has single handedly changed our familys life. He has gone above and beyond the services requested . There are only a few things in life that are more personal than our credit history. With that comes a lot of vulnerability and in many cases mistakes you wish you never made. Can be flat out embarrassing. Will truly handled our families credit with great compassion and optimism. When I would look back at our credit history, I would find myself feeling hopeless, but it wasn’t until Will provided a clear perspective as to how things can turn around, that I began to see it all differently. We went from hopelessness to being filled with hope and the excitement of a fresh start.With Will’s help you can rewrite your wrongs and get started with a new chapter in your personal credit history. We are now able to purchase a home! Absolutely changed our lives.

  • Review 10 (2024-07-31 - Rating: 5)

    Thank you to Joe Camacho and his team for helping me improve my credit score and reputation with the credit bureaus. Their efforts have been truly remarkable and invaluable. I was able to purchase my first home because of Joes help! Sincerely, a very satisfied customer!

  • Review 11 (2024-07-24 - Rating: 5)

    Tom Torello is my GO-TO for all my credit repair needs/credit questions. As a Loan Officer, having a solid credit expert in my corner is so important. I trust that when I put a client in Toms hands, he will get them to their desired goal! His follow up is top tier and his communication is on point. I cant think of a time that Ive reached out and he didnt answer or respond within the hour! If youre needing credit guidance or a solid referral partner, hes the one!

  • Review 12 (2024-04-04 - Rating: 5)

    I will definitely be recommending the Phenix Group to any one of my close friends and family members. Working with Will from the start I knew I had the right guy for the job! He asked all the right questions to obtain as much information as possible. Any time I had questions on anything regarding my credit journey he answered thoroughly and did not leave me confused. My credit has improved tremendously! Without the help of Will I would not be a new home owner he is an absolute LEGEND!!!

  • Review 13 (2024-08-01 - Rating: 5)

    Will Smith has given me great credit advice, and been an amazing teacher. I now understand what it means to use my credit each month in order to maximize my score. I was able to get a new card as a result of our consultation!

  • Review 14 (2024-07-10 - Rating: 5)

    Highly recommend Brian Quinn to ALL of my clients, friends and family. There is no one in the credit repair industry that I would trust more to refer my loved ones to. Excellent communication, attention to detail and truly cares about his clients. 10 out of 10!

  • Review 15 (2024-07-10 - Rating: 5)

    Joe Camacho and his team have been absolutely amazing and integral to the growth of my credit and standing with the bureaus. Fortunately, he came via referral which is preferably how I like to do business. I can see why his reputation is stellar. You cannot put a price on the peace of mind this brings to one’s identity and livelihood. Appreciate y’all!

  • Review 16 (2024-07-25 - Rating: 5)

    I have been working with Joe Camacho at the Phenix Group for 10 years. He has taken care of so many of my clients so we can close on their homes! He is very communicative and direct and gets the job done. I would not recommend anyone else when needing credit repair.

  • Review 17 (2024-08-11 - Rating: 5)

    Joe and The Phenix Group were so easy to work with. Joe was always available to answer any questions throughout the process. With his program and guidance my family and I were finally able to go from being renters to owning a home!

  • Review 18 (2024-07-19 - Rating: 5)

    I cant say enough about the exceptional experience working with Will Smith and the Phenix Group. Will takes the time to give detailed explanations of the process and is always available to answer questions. There is no pressure whatsoever and total transparency. If you want to improve your credit, this is the team to choose!

  • Review 19 (2024-08-01 - Rating: 5)

    Oscar Hernandez is amazing! He helped me increase my credit score by making an assessment of my credit needs. He created an action plan for me and increased my score. Habla español and he is very thorough with his analysis and work.

  • Review 20 (2024-07-09 - Rating: 5)

    Brian Q has been such a great asset! He works hard to get my clients where they need to be in a realistic timeframe! I trust every client with him & I know they will be taken care of. As a Realtor, his communication is so thorough with updates to me regarding the timeline & from my clients point of view that they know what to expect and what they should be doing at all times. Being able to work with Brian, and know that he is competent at his job, is every Realtor’s dream!

  • Review 21 (2024-07-09 - Rating: 5)

    My boyfriend Keith refers all his clients to Brian. He’s helped so many people raise their credit and be able to afford a new home!Awesome guy. Would recommend

  • Review 22 (2024-07-09 - Rating: 5)

    Brian Quinn provides exemplary service. He is professional, courteous, and understanding. I encourage potential clients to utilize his expertise. His advice has been instrumental in my financial success.

  • Review 23 (2024-05-16 - Rating: 5)

    Joe Camacho at the Phenix Group is dependable, professional, resourceful w knowledgeable. If he cannot fix your credit, he will not waste your time. We wouldn’t be living in our new home without Joe’s expertise. We went from low 600s credit score to almost 800.

  • Review 24 (2024-07-11 - Rating: 5)

    In 2011, I met Brian Quinn as I made my debut into the credit repair industry from the banking world. We sat right next to each other, feeding off each others energy. Quite frankly, we were just two knuckleheads at the time, chasing a paycheck without a purpose in life. I can honestly say that things started to change for the better when we both learned to chase a purpose versus just chasing a paycheck. That purpose, to this day, is to guide and help others who lack the financial literacy that we have learned over the years, thereby improving others lives. Including our own. Weve got to practice what we preach!Since transitioning into the mortgage industry as a loan originator and now as the owner of my own mortgage brokerage, INVision Lending, Brian has been a key partner to my clients, realtors, my team, and me. He has been instrumental in getting our clients to the closing table by providing the credit repair, guidance, and ultimately the support needed for them to get to the closing table! I cant think of a better person to refer my family, friends, and clients to as a credit repair partner.

  • Review 25 (2024-07-10 - Rating: 5)

    As a Loan Officer I have been able to confidently send my clients to Brian and I know they are in good hands ! He is always able to help them which helps me and my team at Elevate Home Mortgage !!!

  • Review 26 (2024-07-04 - Rating: 5)

    I have been working with Will for years now, his attention to detail and explanations of process are thorough and understandable. I am thankful for the help on achieving our goal of purchasing a home. Thanks Will your the best!!!

  • Review 27 (2024-07-31 - Rating: 5)

    The Phenix group has been and continues to advocate financial literacy fiercely. Laser focused on gathering and administering the appropriate resources to help their internal and external clients achieve their goals of investing, home ownership and financial freedom.

  • Review 28 (2024-07-03 - Rating: 5)

    I would recommend The Phenix Group to anyone in need of credit repair. They are definitely at the top of thier game. They helped me when I had decided my credit would never be good again. Thanks again Phenix!!

  • Review 29 (2023-10-24 - Rating: 5)

    Will Smith is the guy to see if you are in the market in correcting your Credit Score. My Credit Score was in the low 500 and Will Smith aka Doc Credit took cear of me well Informed he keeped a open Communication with me. I was able to Purchase a home and also a vehicle. Thank you Will for your Honesty and Hard Work, because of you and God Im the first in my family to Purchase a House. Bliss you Will Smith for everything.

  • Review 30 (2024-07-09 - Rating: 5)

    Had a great experience working with Brian Quinn. He was patient, respectful, and very knowledgeable. Would definitely recommend Brian and the Phenix Group!!!!

  • Review 31 (2023-01-17 - Rating: 5)

    I’m beyond impressed and grateful with Rafael Perez. He was so patient and fast with helping me. He showed no hesitation in answering my questions. Also, he was very knowledgeable and passionate with what he was doing. I am so happy with what he was able to do for me which was get my first credit card! Please don’t hesitate on calling him!

  • Review 32 (2024-06-18 - Rating: 5)

    So let me start by saying The Phenix Group is such an AMAZING company! About 3 months ago I began searching for help with credit repair. I really needed help cleaning up things on my credit report and had tried on my own and failed big time. I started with Lexington Law but, decided very early that I was going to need something more aggressive. That is when I began searching and ran across a review from a guy on Credit Karma praising this company. I had read previously that this company was very selective on its clientele but, I left a message on the website and got a call from Mr. David Rodriguez. David is one cool dude first off....He was frank and to the point about their process. He walked me through the process and set the expectations of what to look for in various scenarios. David was thorough and has answered all questions we have had. If we call David and he is unable to answer my husband or myself, he calls back. So far, I have had serveral items deleted from my credit report. I am just about half way through the process and I am hopeful and excited about seeing the finished product. Big thanks to David and the Phenix Group, they have been a God send!!Update: Once all the money was collected, they stopped working on my file. My score maybe increased 30 to 40 points within 6 months. If you have time work your own stuff. Today my score is 700+ but it was hardly due to credit of this company.

  • Review 33 (2021-03-25 - Rating: 5)

    Will Smith is the BEST! My husband and I have been struggling with our credit for years, waiting for old medical bills and a few debts to fall off our credit report with no success. Will came highly recommended from a family member so we gave it a go. Our new credit lines have quickly outpaced the cost of the program. This new world were being thrust into.... All I can advise is get your credit in order, the sooner the better.Our credit report was cleaned up so fast, just a few months. Were finally able to get approved again! The counsel we received from Will well equipped us to manage our debt better and helped us fully understand how the whole system works. He really knows his stuff, very professional, patient and knowledgeable. We HIGHLY recommend him.

  • Review 34 (2024-07-25 - Rating: 5)

    Will Smith is excellent. An excellent credit repair specialist and an even better person. Cant thank him enough!

  • Review 35 (2024-07-03 - Rating: 5)

    The Phenix Group are the best collection of knowledgeable credit associates you will find! Phenix will definitely get your credit to a place that will help you be more successful.

  • Review 36 (2023-10-24 - Rating: 5)

    Thomas at The Phenix Group is such a pleasure to work with. He is very knowledgeable and leads with education. If you or someone you know needs a boost in their credit or a credit overhaul I highly recommend reaching out for a consultation.

  • Review 37 (2024-07-09 - Rating: 5)

    Brian is the man! Works efficiently and quickly! As a mortgage broker, it’s important that my clients are in good hands. And with brian that is always the case

  • Review 38 (2020-12-08 - Rating: 5)

    Cant say enough about Phenix. I called because of a derogatory notice on my credit for a debt I didnt know about. From the beginning, I was upfront with Brian about how I wasnt completely sure I wanted to go the credit repair route, and might just end up paying the collection agency to delete the item off my account (it was a small,

  • Review 39 (2019-03-30 - Rating: 5)

    I called and was very skeptical. This was the third company Id called to get information about their program. So far they all sounded the same. Salesman just trying to convince me to sign up with them. David Rodriguez is not salesman. He is genuine and very open about everything. Extremely knowledgeable and has a real desire to help people. After 10 minutes, I knew this was the company I needed to work with. He got straight to the point and didnt shy away when I asked tough questions that salesmen avoid, like price and realistic results. He basically told me, if i can help you I will, if i cant I wont waste your time or money. It was the best feeling to know he didnt care about my money but was focused on getting real results. A home is in my very near future. He will get me in touch with a lender when my score improves and Im very comfortable waiting now that Ive got an honest, knowledgeable, guide to show me what I need to do. Thanks David and The Phenix Group.

  • Review 40 (2024-09-09 - Rating: 5)

    Thank you to Oscar Hernandez because he helped me to fix my credit and I was able to get a house, he was very polite and help me thru the whole process 👍👍

  • Review 41 (2024-07-31 - Rating: 5)

    I’m really glad that I got to work with Joe I had bad credit and he was very helpful, and to the point i was trying to get a house and thanks to Joe I’m a proud home owner!!!

  • Review 42 (2020-02-20 - Rating: 5)

    I was referred by my lender to work with Brian Quinn @the Phenix Group because I was struggling to raise my credit scores. I was previously working with another credit repair company for over 6 months that pretty much just took my money without helping me improving my credit. I gave Brian a call and he immediately got to work. He explained the entire process very thoroughly and ensured that I took detailed notes. After that first call, I was confident I was in good hands and I was absolutely right! Working with Brian has been amazing. We communicated constantly every step of the way. He replied back to my emails or voicemails almost immediately which never happened with the previous repair company. He has helped me raise my scores and also taught me the do’s and dont’s of building credit. After 2 months I saw a huge difference. I have already began to refer friends and family and I will continue to do so!

  • Review 43 (2019-06-29 - Rating: 5)

    David is awesome! He was able to help me after my divorce to get my credit back on track. I was able to get into a rent house without an insane deposit and I was approved on my own without money down for a new car from a dealership and not one for people with bad credit! Cannot recommend him enough!

  • Review 44 (2021-01-11 - Rating: 5)

    Brian has been a huge help in my credit clean up process. I wanted to clean up my credit report to set myself up for the future and my immediate goal was to get approved for a top tier travel rewards credit card. Within the first couple months I received a credit card pre-approval notice from my main airline. After discussing the pre-approval with Brian, we decided to go ahead and apply. My score has been increasing, my credit report looks better and I got approved for the card I wanted. I’m not even finished with the program yet! I couldn’t be happier!

  • Review 45 (2024-07-09 - Rating: 5)

    Brian Quinn is very professional, knowledgeable and pleasant to work with. I appreciate everything he did for me and my family.

  • Review 46 (2022-11-18 - Rating: 5)

    I’m a Real Estate Agent and when I have buyers with low or bad credit I send them right away to Rafael Perez . I highly recommend him He’s one of the best! very professional and dedicated to his clients helping them achieve their goals to own a home!

  • Review 47 (2019-04-09 - Rating: 5)

    I hear from my clients all the time that having great credit is unrealistic. The horror stories of programs they participated in that charged a monthly fee of $100.00 or more, and months later to find out it was a scam.I started doing A LOT of research that eventually led me to The Phenix Group. I began following them on Facebook before I called just to see what type of results they were getting their clients. What I liked about this company is that they actually post their results online. I saw posts of them attending events to show support for their clients. That made them stand out in my book, from the rest, and that’s the reason I decided to call them instead of stalking them on their social media, LOL.When I called, I spoke with Credit Specialist, Joe Camacho. He was very thorough and detailed about the type of service they provide, the quality of service to expect, and what the end to end process entailed (the initial call, the follow up to go over the credit report, determining eligibility, the game plan, and so on so forth). What I like about this company is that I didn’t feel like I was being sold or pressured into anything. Joe literally told me that not everyone is a good fit for their program. That’s rare!!The Phenix Group truly cares about their clients! After completion of their program, the client is well on their way to success for whatever endeavor they seek. Totally worth it!Thank you The Phenix Group and Joe Camacho for everything you do! You raise the bar!

  • Review 48 (2024-08-01 - Rating: 5)

    It was a pleasure to met Oscar Hernández he really helped me with a credit! thanks to him i got my new house!!

  • Review 49 (2024-07-10 - Rating: 5)

    I have worked with Brian Quinn for many years and he always does a great job with my clients.

  • Review 50 (2024-07-10 - Rating: 5)

    I came to this place for help and that’s exactly what I got! Brian was very patient and understanding! He’s the best! I highly recommend him and this company! I wouldn’t go anywhere else!

  • Review 51 (2023-10-24 - Rating: 5)

    Amazing service! Brian is a wealth of knowledge with years of proven track-record. Our group will continue to partner with The Phoenix Group for our team!

  • Review 52 (2019-04-10 - Rating: 5)

    David Rodriguez was awesome! He helped me with getting my credit back on track so i am able to purchase my 1st house. He was so knowledgeable in every aspect. Such a great experience working with him. Thank you!

  • Review 53 (2019-08-02 - Rating: 5)

    I have been working with David for a few months now ad he is so amazing. My credit scores are going up, and Im learning more about how to maintain my credit. We are looking to build a home soon and this wouldnt be possible without David, THANK YOU!!!!!!

  • Review 54 (2019-03-28 - Rating: 5)

    I highly recommend the Phoenix Group. David Rodriguezs knowledge and way of putting things in terms we can understand has really helped my wife and I to take the steps needed to repair and raise our credit score. With his help we are finally in a place where we are ready to buy our 1st home! Thank you Phoenix group and thank you David!!

  • Review 55 (2019-03-28 - Rating: 5)

    I called this company cause I was looking for help to repair my credit which is poor, a gentleman called David Rodríguez answered the call and gave me some straight and honest suggestions for me to follow without having to pay a dime , he said that to be the best course to take, it did not worth it for them to take my money since in my case there is a couple of things I can do on my own to have my credit improved, I followed his recommendation,I called my credit card provider and started a new plan, under a new agreement.i am happy now, my card will be current and it will be having good reports in a few if I continue making my payments as agreed. Thanks David.👍👏

  • Review 56 (2018-12-20 - Rating: 5)

    James Lee is an angel. Utilizing his service is a blessing. Buying a property is a serious situation and to have James assist with the process gives me faith that there are good business people out here that actually want to help and not take advantage. Because of his knowledge, I will be able to purchase a home and I am forever grateful!!!!

  • Review 57 (2019-03-19 - Rating: 5)

    I highly recommend Brian Quinn and the team at Phenix! He has kept me informed throughout the process and very relatable. So far theyve knocked off 40+ negative/inaccurate marks off my credit reports, greatly increasing my credit score.

  • Review 58 (2019-04-09 - Rating: 5)

    Speaking with David about my goals and the best course of action to achieve them was extremely rewarding. He was warm, kind and professional.

  • Review 59 (2019-02-26 - Rating: 5)

    James lee is awesome and has helped me out so much .had all the answers to the questions I asked and has been very professional at what he does. I really dont know what I would have done if I had not been referred to him .thank you so much james lee.

  • Review 60 (2024-07-02 - Rating: 5)

    Was initially skeptical about the Phenix Group but it turned out to be a great investment!!

  • Review 61 (2024-07-06 - Rating: 5)

    Amazing place, it was the help i was looking for. Thank You Brian

  • Review 62 (2020-05-01 - Rating: 5)

    Credit companies come in all sizes, but this small company gives big results!

  • Review 63 (2024-07-09 - Rating: 5)

    Amazing service and attention to detail!

  • Review 64 (2019-03-14 - Rating: 5)

    David Rodriquez was amazing to talk with.. very smart and very knowledgeable. Thanks!

  • Review 65 (2024-07-03 - Rating: 5)

    If you really need to improve your credit, here is the solution. The best company I could contact to help me, I was very afraid of never being able to buy a house, but they improved my credit, they took me by the hand to finally realize one of my biggest dreams, having my little house. Oscar Hernández is an excellent professional and without him, this would not have been possible. I am really very grateful for everything.

  • Review 66 (2024-12-17 - Rating: 5)

    Thank you very much to Oscar for helping me repair my credit. I like it because he speaks Spanish and he guided me step by step so I could buy my house.

  • Review 67 (2024-07-31 - Rating: 5)

    Oscar Hernández, advised me to have a better credit in the company Phenix group Richarson, since I have relatives in the United States, and they are going to buy their house, and what better than with an excellent company that has excellent customer service, recommended.

  • Review 68 (2020-11-25 - Rating: 5)

    Rafael Perez at The Phenix Group is My Preferred Credit Specialist! Rafael Perez and I have worked as a team to help our mutual customers improve their credit score to be qualified to purchase or refiance mortgage their loan. I trust Rafael will give real expectations as he is detailed, informative and most importantly he cares about your success and time. Give him a call to improve your score!Rafael Perez of The Phenix Group is my preferred credit specialist! Rafael Pérez and I have worked as a team to help our mutual clients improve their credit scores, to qualify to buy orrefinance mortgage loan. I trust that Rafael will give you real expectations as he is detailed, informative, and most importantly cares about your success and your time. Call him to improve your score!

  • Review 69 (2022-08-08 - Rating: 5)

    Thank you very much Rafael Perez who helped me with my identity theft problem, and thanks to him I didnt lose my credit. I recommend it to you. Thank you very much 😊

  • Review 70 (2022-12-26 - Rating: 5)

    Thank you Rafael Perez for fixing my credit. Excellent work..