Vale Frisco Apartments

Located in Houston,

Address: 12050 Research Rd, Frisco, TX 75033, United States

Phone: +1 972-377-3000

Rating: 4.7

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Business centre
Elevator
Fitness centre
Pets welcome
Swimming pool
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-02 - Rating: 5)
We recently moved into Vale Frisco and are loving it so far! The apartment complex and its amenities are fantastic. A special shoutout to Lacey in the leasing office for being incredibly helpful throughout the entire moving process and even after we moved in. She’s always quick to respond and has made our transition so smooth.

Review 2 (2024-09-20 - Rating: 5)
The touring/information process was very productive and helpful. The office staff is very knowledgeable and personable. Even with certain concerns I had, they had no problem putting me at ease. The application process was straightforward with no hiccups, and they are very good at holding communication with you throughout. The unit I moved into was clean as well as the rest of the complex as a whole. Maintenance is awesome and responsive, which I haven’t had in a while. I think what helps is that a lot of the staff LIVES in the complex as well, so you know they’ll give you an accurate, personal assessment of it.As far as the unit, after living here for a bit, noise is not plentiful (just your average shared living noise), appliances are nice, and the floors aren’t fragile feeling. I know this probably doesn’t matter to some, but IT SMELLS GOOD OVER HERE! I don’t know what the hell that scent is, but it is really nice to smell when you step out of your unit. All in all, I’m pleased with everything so far. The only thing that could ruin this is a management change, which I’ve experienced with other complexes and they always went downhill afterward. I’d recommend applying here if you’re considering! Be straightforward about yourself and your concerns and they will go to bat for you to get in!

Review 3 (2024-09-20 - Rating: 5)
I searched many apartments when moving from Florida to Dallas, TX. Vale Frisco stood out as one that satisfied many of my criteria of what I was looking in good, relaxing, clean apartment and responsive staff. Lacee helped me each step of the way from walk throughs to answering all my questions (which I had many) to paperwork. The apartment complex is quite, safe and near to shops. Overall quite good experience.

Review 4 (2024-10-11 - Rating: 5)
One of the best apartment we have ever stayed in USA. Awesome team of management and maintenance. Most Safest and Secure Apartments I have lived.Great place for families to rent .And all the needed stores are walkable. 2 mins from DNT to get anywhere.I would strongly recommend this place to rent in Frisco Area.Their Amenities are top notch. We definitely has great memories staying in this apartment.

Review 5 (2024-07-26 - Rating: 5)
I love Vale Frisco! I moved here when they first opened and fell in love with my apartment, the property, and the staff. Amber, the property manager, is always going above and beyond for her residents. The maintenance team is quick to respond to work orders. The leasing staff is welcoming and is always there to answer any questions. I had to put my notice in due to renewal prices, and the day that I turned my keys in I sat down and talked to Amber about how upset I was to leave. She took her time to talk to me and tell me about the company, and before I knew it, I was a BSR leasing specialist. I love the company and the standards they have for their properties. I have now been with the company for a year, and was able to move back to this property. Big shoutout to the entire team for giving me such an amazing experience living here.

Review 6 (2024-07-22 - Rating: 5)
After living at Vale a bit over a month I have been surprisingly overwhelmed cleanliness of the property, service request, and vast amenities. The property manager and staff has always been more than pleasant to work with. Big thanks to Brenda Salazar for the good mood, and immediate attention!

Review 7 (2024-05-02 - Rating: 5)
The Vale Frisco Team has been nothing short of kind, patient, professional, and many more wonderful things. Since moving here in August, I have thoroughly enjoyed my experience. Any questions or concerns are readily answered by the staff with much kindness. Maintenance team are amazing as well and always on it! Not that I have had many issues where I’ve needed to call them, when needing to do so, they are there ready to help! I pray that management continues to stay the same at this complex for the many years to come. Coming from a person who has moved around quite a bit, I have NEVER came across a management team as great + professional as this one. Thank you, Vale Frisco, for a continuous amazing experience that I will always remember and cherish for the rest of my days. You all have really set the standard of what it means to be an amazing team. Thank you!

Review 8 (2024-02-22 - Rating: 5)
I checked out Vale Frisco recently and had a great time exploring the apartment complex! The amenities were awesome, the rooms were spacious, and the community vibes were great. Although I ended up choosing another apartment, this place was definitely a close second! I could easily picture myself living here. Just wanted to drop a review for anyone thinking about it – its definitely worth checking out!Big thanks to Brenda, the leasing agent who showed me around. She was super professional, thoughtful, and just overall amazing and accommodating. Id give the whole experience 5/5 stars because of her!!

Review 9 (2024-10-07 - Rating: 5)
Lacee was efficient and professional with her follow up on leasing an apartment. She made the whole process stress-free! Definitely recommended

Review 10 (2024-04-27 - Rating: 5)
I absolutely love this place! The apartments are incredibly spacious, which is huge for me. Even better, the maintenance team truly cares about keeping things running smoothly and are fast when it comes to fixing anything that needs attention. Big kudos to the property manager who always organizes fun events. She not only cares for this place but she cares for her tenants. This is the place I call my home!

Review 11 (2023-10-14 - Rating: 5)
Finding a place to call home can be difficult because a lot comes with the entire process. I looked for a place to stay for many months until I finally saw a community and complex that made me feel comfortable. From the moment I was walked in Vale Frisco’s office a couple of months ago, I knew I would be unpacking my bags. Brenda’s beautiful smile, kindness and thoughtfulness made my entire experience easy. She was attentive to listening to what I wanted and very patience while I made a decision about what floor and how many bedrooms I wanted. She never complained, just smiled and did everything she could to provide me with I requested. She is outstanding. I can honestly say that this is one of the best experiences I’ve had when looking for a place to stay. Everyone has been nice, but I mostly interact with Brenda because she’s handled everything from the beginning. Every time I call or stop by the office, she jumps right in and take care of whatever I need or answers a question with a kind voice. She’s is perfect for this job. She makes things easy and never complains or acts like she doesn’t like her job. Vale Frisco has a star and please know that she represents you well. Keep up the good work Brenda, and thanks so much for your ongoing assistance. You are the best😊💕.

Review 12 (2024-05-26 - Rating: 4)
I’m editing this review for accuracy.I’m taking away one star just because of some disagreements I have personally. But in no way am I saying it’s a bad place to live it’s just not right for me and when my rent is up I’ll be looking to move out.In no way is this review anything against management they are great. My bone to pick is with some bad apples that live here and think they are the owners of these buildings and treat the space as such. They are my problem. And it’s the reason I’ll be looking to move out.Here are my ratingsOffice staff and management 5 of 5 they are great!Maintenance 5 of 5 top notch team. These guys here I still believe should be recognized for their great work and be promoted and given a raise for all they do. Can’t speak highly enough of the maintenance team.Parking situation 1 of 5 : again it comes down to the bad apples that enjoy having fun scratching and dinging other peoples car knowing they won’t be caught.My car is a complete mess when the previous 3 years it was damage free.Building 3 of 5 : yet again it comes down to the bad apples. Trash and animal waste found in and around the building at higher frequencies recently.Because of them it’s why maintenance needs to waste time picking up after people here that don’t care. It’s a shame.I still recommend this place to anyone looking for a nice place to live as it is conveniently built next to a school, there is a hospital nearby, there is a courtesy officer that lives here, nice amenities, and a team that care!I would say it be great if the bad apples were evicted. Full 5 of 5. But as is apartment life is never perfect and unfortunately at times you need to live with bad apples who just won’t learn or don’t care to learn. Only thing you can do is pack your stuff and go find another place to live.Other than that again it is honestly not a bad place to live! But personally I’m out as soon as my rent comes to an end!

Review 13 (2024-07-26 - Rating: 5)
Went a few days ago to tour the apartments, the apartments were nice and clean. Lacee was a huge help with answering all my question. Great job on hiring good people for customers service. She definitely swayed me to these apartments

Review 14 (2025-01-03 - Rating: 4)
I’ve lived here for about a year and every day I fall more in love with it.The complex is huge but never dirty, management is so nice and knowledgeable and maintenance is ALWAYS on time.I honestly have no complaints and I just renewed my lease ❤️

Review 15 (2024-12-03 - Rating: 5)
I had contact with Amber. She was very professional and helpful. I would give this place 10 stars if I could. One of the best I have encountered.

Review 16 (2024-08-07 - Rating: 5)
Kyndal Moore made my apartment search so easy and enjoyable. Her friendly and attentive approach made all the difference, and I found the perfect place thanks to her. I couldn’t have asked for a better experience!

Review 17 (2023-12-31 - Rating: 5)
Let me start out by saying we love where we live. We are even currently in the process of upgrading to a 2 bedroom! But before all this me and my husband were living in Mobile, AL. We felt like God was calling us to come to Frisco so we started looking for a future home we came across Vale and spoke to Brenda who walk us through the entire process and we took the leap of faith and moved out here without seeing it in person, but it was exactly like what Brenda had told us! Brenda provided us with an incredible experience. She made us feel welcome from the moment we walked in and the moment we contacted her. She confidently responded to all of our inquiries and had a great deal of knowledge. This is the leasing agent of choice if youre searching for the ideal one. She is such an amazing human and I can not thank her enough or Vale Frisco. We are truly so thankful for the honesty that Vale Frisco has provided. Every time I would get anxious about any type of paperwork or anything like that they’re just a call away and Brenda always picks up! So happy!

Review 18 (2023-12-11 - Rating: 5)
Amber has really encouraged my family and has made it comfortable for us here. Brenda is open and honest for our entire stay. The assistant manager is reliable and responsive. Maintenance is attentive in a timely manner. I would encourage anyone to stay here because you will be well taken care of.

Review 19 (2024-06-28 - Rating: 5)
Six months of living at The Vale and I could not be happier! Everyone in the Leasing Office have been great & the Maintenance Crew always quickly respond after I submit a maintenance request. I would recommend The Vale to all my friends!!!

Review 20 (2024-04-29 - Rating: 5)
This place is amazing. We went in just to take a look around and all the staff were super friendly and offered us drinks and snacks while we went over the options of apartments. Even the manager, Amber, came over and made sure everyone was taken care of. I can’t wait to move in. The place was clean and very well maintained. Definitely going to be renting from them for a long time.

Review 21 (2023-02-10 - Rating: 5)
The leasing staff were very nice and helpful with getting me into my apartment. I came from out of state and Brenda worked with me to make sure I got the apartment I wanted. She was so helpful and patient with me and did everything she could to make my move possible without even meeting me, only phone conversations. I have been in my apartment for a few days now and I love it. Any request or question I’ve had, they have answered swiftly and gotten what I need. It was a great transition to a new home and new start! And shout out to Robert on the maintenance team! He was super helpful with my request and friendly! I appreciate staff here and their great hospitality!

Review 22 (2023-09-04 - Rating: 5)
As soon as I walked through the Leasing Office door at Vale Frisco, Jill immediately got up to provide a warm welcome. I was in a unique situation and Jill was very attentive and personable. She reassured me that shed do everything within her realm to make the application and move-in process seamless. Jill is a woman of her word and set the bar! She was very communicative and transparent throughout the entire process, so I knew exactly where I stood from approval to getting the keys. I am super grateful for the pleasant experience and professionalism exhibited from Jill and the Vale Frisco Staff/Management. Ive toured a minimum of 20 apartments across Frisco, McKinney, Aubrey, Prosper, and Vale Frisco takes the cake AND ice cream with ease!!!

Review 23 (2023-05-13 - Rating: 5)
The entire team at Vale is amazing especially the leasing professional, Brenda and Community Manager, Amber! I moved in last month, and from the application process to move in day the team at Vale made me feel welcomed and at ease. I love the amenities and the location of my apartment home! Amber made it a point to introduce herself to me during applying at the community and it was great being able to get to know the Community Manager. The grounds are always well maintained and I can tell that they really value making a positive living experience for there residents. I definitely recommend this community!

Review 24 (2024-02-04 - Rating: 5)
I’m not going to lie, I was hesitant at first about the Vale Frisco. It just seemed TOO good to be true, plus I was a bit weary about the price. But my partner really liked it & gave me the biggest puppy eyes to sway my stance…and quite honestly, both Brenda (our leasing agent) and Amber (the property manager) really sealed the deal for me! They’re both so personable & wonderful to interact with. Amber is truly a hoot & does a marvelous job at not only protecting the property, but also the interests of those who call it their home. Kyndal (the assistant property manager) is super sweet and on top of her stuff! All the “neighbors” I’ve run into here have been smiling, respectful, polite, cordial and more! Plus I can’t get enough of everyone’s cute dogs!! Brenda has been our rock from day one - and was truly there with us every step of the way through the process of applying and even moving in. I’ve got nothing but good things to say about this place (they’re even super quick to fix the minor things that may need maintenance from time to time)! It’s simply undeniable how much value the amenities, staff, and community here truly bring to the table (which in the end makes paying a smidge extra all the worth while ;-)

Review 25 (2024-02-17 - Rating: 5)
I have been a resident at Vale for 7 months and have been extremely impressed with the professionalism and communication that I receive about what’s going on at the community. The amenities are beautiful, it’s quiet and my fur baby loves it. My corner apartment has a wrap around balcony where I get to see the beautiful Texas sunsets. I love it here!

Review 26 (2023-09-02 - Rating: 5)
The tour of the complex with Taylor went great…so great that we signed our lease right after! She was great at describing the neighborhood and it’s amenities. The other office staff really are super nice and helped us during our move-in and left us feeling taken care of. The apartment itself is great and spacious. The grounds are clean and the mail system is efficient. I recommend leasing here!

Review 27 (2024-02-15 - Rating: 5)
The property is beautiful to start off, love the apartment we looked at. Brenda made sure to make us feel very welcomed and at home lots of laughs while viewing the apartment. Love her lol. I loved her honesty about everything as well if I could give ten stars to her I would.

Review 28 (2024-07-26 - Rating: 5)
Lacee is incredibly sweet and patient, and an absolute asset to the office because every experience with her is great. The complex is also very clean, pretty, and relaxing. I highly recommend!

Review 29 (2024-02-04 - Rating: 5)
I LOVE living at Vale Frisco. Not only is it a luxury apartment with elevators (which sells itself), but the front office has a great, welcoming vibe. Brenda has been the first reason to move there before even looking at a floor plan. She is amazing. Love her vibe and she will make you feel like you can talk to her for hours. Which I did. My partner and I were there till the doors were locked after hours having a great laugh. Thank you so much Brenda. You’re amazing!Let me not forget about the rest of the staff….Amber is by far one of the funniest property managers I could have ever met. Seriously, when I walk up to her, I’m already prepared to bust a gut open. She’s also helped me in a GREAT way. She will do all she can to solve an issue and help you with whatever it is within her power to do so. Thank you Amber for helping me in my time of need.Kyndal is such a sweetheart! I got to meet her once and she made me feel comfortable to talk to her even when I was feeling shy. Can’t wait to get to know her more.Travis (my guuuuuy!) also a great communicator and a family guy with a plan for success. An awesome dude. Can’t wait to know him more as well!Anywho, off track a bit here. If you want a great place to live and a vibe that makes you renew before renewal even comes up, Vale is where it’s at!

Review 30 (2023-10-15 - Rating: 5)
Nothing but great things to say about Vale! Every step from the tour to moving in was smooth and efficient when someone like me had two weeks to move into a new city.From the get-go, Taylor was very friendly and outgoing during the tour and application process. She was terrific, very communicative, and helpful throughout the process, making everything stress-free!Taylor and her team deserve high praise for their friendliness and attentiveness to help with anything and everything, big or small.I HIGHLY recommend Vale; the location, staff, management, and amenities are fantastic and everything you could look for in a complex!

Review 31 (2024-07-26 - Rating: 5)
Beautiful place and wonderful staff. Everyone was so nice and helpful when I went down to look at them.Helped show me around the entire complex.Amber helped with answering a few questions as well.I don’t know if I’ll need the apartment or not but it sure was a wonderful experience

Review 32 (2023-12-11 - Rating: 5)
Amber is an excellent leader and cares for her residents. I have always fell heard. I love how she does all she can to make this community a safe and comfortable environment. Brenda is informative and welcoming. She made the move in process seamless and stress-free.

Review 33 (2024-03-08 - Rating: 5)
Ive lived here for 6 months and it has been such an amazing place. Amber, Travis and Brenda are always so nice and pleasant to speak and talk to about any questions I have had. The community itself is very nice and clean. I recommend this as a place to stay versus downtown Frisco for a more relaxed and family vibe.

Review 34 (2023-10-16 - Rating: 5)
My husband and I love living here. Brenda helped us get the apartment of our dreams and maintenance is always quick. Sergio with maintenance is always fast to respond to work orders and is always very kind and helpful - the best maintenance we’ve ever had! Living at the vale Frisco has been the best apartment experience I’ve ever had!

Review 35 (2024-04-29 - Rating: 4)
4 stars fot the apartment5 stars for brenda at the Leasing Officeall the services and maintenance complaints are well recieved and solved with some exceptions hence the 4 stars. Special shout out too Brenda at the leasing office. She was attentive, knowledgeable, and proactive throughout the process. Brendas dedication to customer satisfaction and her friendly demeanor made the leasing experience a breeze. Highly recommend her for anyone seeking assistance at the leasing office!

Review 36 (2024-07-10 - Rating: 5)
This is a great place to live because of the attentiveness of the maintenance team. They keep the property in excellent condition and respond to requests extremely fast. Robert specifically from maintenance has been very diligent in resolving all of our needs.

Review 37 (2023-05-12 - Rating: 5)
I moved to Vale Frisco just a few months ago, and Im enjoying this community very much. I moved from abroad, so I had to find an apartment without getting to visit it in person, but Brenda made everything very easy and quick. I really appreciate her help. The property is well maintained, and the amenities are always in a great condition. Ive recommended this apartment to a friend who is also thinking of moving from out of state and after a visit to my place, she is considering relocation!

Review 38 (2023-08-10 - Rating: 5)
Weve been living at Vale Frisco since November and have truly enjoyed our time here!The community is well maintained by a kind-hearted and dedicated team who truly care about making Vale a wonderful place to live. The team is very communicative with important announcements and proactive in offering several entertaining and unique events on a weekly/monthly basis to bring neighbors together. The amenities are extensive and add a lot of value to the living experience. And finally, the maintenance team is very responsive and diligent in remedying any in-unit issue that may arise.Clean, safe, comfortable, and luxurious - look no further than Vale Frisco as your new home!

Review 39 (2023-12-23 - Rating: 5)
OMG, Brenda gave us such an amazing experience. From the time we walked in to the time we left she made us feel welcomed. She was extremely knowledgeable and answered all our questions with confidence. If you’re looking for a perfect leasing agent….this is your girl.

Review 40 (2023-08-31 - Rating: 5)
After touring several properties and management being not as I expected I started to lose hope in my apartment search. Then I found a unit I wanted to tour and met Jillian. I absolutely loved the property, but she is the one that sold me completely! She was so nice, professional, and answered every single question I had. My previous searches did not go this way as the leasing consultants couldn’t answer my questions or weren’t professional or friendly. I move in October 1st and I absolutely can’t wait to call it home!

Review 41 (2023-06-12 - Rating: 5)
I want to give a HUGE shout out to Amber, the property manager. My daughter and I recently moved and she has been there every step of the way even staying late in the office to get us moved in quickly. We absolutely love our new home and all the special things about the community like the movie theater, two story gym and the lux pool. This is a perfect place for dog lovers and families with children! The grounds are kept clean and beautiful and the maintenance man even walks around with dog treats for the pups. Did I mention the dog spa?*Update*After over a year living here I am renewing my lease. This is my first time ever renewing a lease. I love this community so much. We have weekly food trucks, the grounds are constantly being updated and everything is so well maintained. A few months ago a small yard was added to my apartment and a few weeks after fresh paint on the parking lot spaces. The apartments are nice but most of all I love the office and maintenance team who really go above and beyond.

Review 42 (2024-01-03 - Rating: 5)
I was helped by Brenda at the front office! She was so helpful & told me she would keep me informed on prices changes & availability. I’m grateful she did bc a few weeks later I finally decided I was ready to apply. She kept constant communication about my application/status & gave contact information for setting up wifi/insurance/electric. Created a very seamless transition for me! & of course, I love the beautiful location.

Review 43 (2024-01-11 - Rating: 5)
Brenda did an excellent job walking us through the community. It is a well kept community with excellent amenities especially the gym and the movie theater. Unfortunately the apartment with the configuration I was looking for was not available for viewing, so I had to pick another community.

Review 44 (2023-05-26 - Rating: 5)
Moved in here recently and we are glad we chose Vale Frisco. The leasing office executives are amazing - nice and courteous and always available to help. Move in process was smooth, amenities are well maintained, property is clean and the service requests are addressed quickly - what else do you need. Definitely recommend if you’re looking for a new place to call your home. Amber, Brenda and the team - you’re awesome!

Review 45 (2024-10-07 - Rating: 5)
The facilities were super clean and nice, and the office staff were super friendly and helpful!! I definitely recommend Vale Frisco Apartments.

Review 46 (2022-07-19 - Rating: 5)
Pros; I love living here ! The property is always kept clean, the apartments are beautiful inside and out ! The office people are so sweet always communicative. Hands down Amber and Marisa are the top two best management team Ive experienced. Any concerns I may have the team handles so graciously. Maintenance team also very quick to repair anything I put a work order in and it was handled within hours. I love how any concerns I have I can put them on the portal and they get handled! This place is safe and a great place to live.Cons; I wish the payment portion was extended out until the 5th of the month minimum.

Review 47 (2022-07-28 - Rating: 5)
We came to visit the property and it was absolutely wonderful! Our tour guide Brenda was amazing, she provided us with such a pleasant experience. She displayed so much knowledge of the property and definitely provided us with a smooth experience. She gave us refreshments and snacks during our tour. And also gave us a lot of honest feedback about the property and how everything works! All in all the experience was a 10/10 and this is the #1 choice for my sister’s first apartment!

Review 48 (2023-05-10 - Rating: 5)
I cannot express how grateful I am to have had Robert as apartment maintenance staff. He went above and beyond in fixing an issue in my apartment, and his expertise and attention to detail were truly impressive.Robert was prompt, professional, and courteous throughout the entire process. He took the time to thoroughly explain the issue and the steps he was taking to fix it, and he made sure to keep me updated throughout the entire process. I was blown away by his dedication to getting the job done right.Not only did Robert fix the issue quickly and efficiently, but he also took the time to ensure that everything was working perfectly before he left. His commitment to ensuring my satisfaction was truly exceptional.Overall, I would highly recommend Robert and Vale Frisco Apartments for a great place to live. His expertise, professionalism, and dedication to his work are truly second to none. Thank you so much, Robert, for all of your help!

Review 49 (2024-03-11 - Rating: 4)
Vale Frisco Apartment has been a nice place to live, responsive management, shout out to Robert and Sergio of the maintenance crew for always doing such a good job on things gone wrong in the community. Only reason for the one less star is because we have been promised for 3 years now that the Breezeways were going to be cleaned or even covered with a product that they would appear cleaner or nicer.

Review 50 (2023-09-25 - Rating: 5)
Ive been living at Vale Frisco for over a year. The complex is wonderful and the staff is amazing! Brenda, specifically, has gone above and beyond to make sure all my needs as a resident are met! She is knowledgable, professional and so very sweet! Im so glad I get to call Vale Frisco my home! :)

Review 51 (2024-07-26 - Rating: 5)
The customer service here from Lacee is absolutely amazing, she was so kind and wonderful assisting me with everything I needed. Made a stressful experience so easy and enjoyable. Would rate 10 stars if I could!

Review 52 (2023-08-30 - Rating: 5)
I just moved in early August. Taylor and the team have been fantastic and helpful the entire way. They made the move-in process very straightforward. Any questions or concerns Ive had has been promptly addressed (sorry for always bugging you Taylor!) and I love my spot. Vale is close enough, but also removed enough from everything that its ideal. Looking forward to the following year here!

Review 53 (2023-12-02 - Rating: 5)
Went into a tour with Brenda and she was SO refreshing! Gave us a tour of all the grounds and was super happy that the pictures online actually looked like the units and complex itself. My times super important so seeing that everything matched and it was a nice spot, was awesome. Selling point for me was the amenities!

Review 54 (2023-05-18 - Rating: 5)
Simply superb and amazing staff!We recently moved into Vale Frisco.Before we finalized on Vale, we looked at several communities in the Frisco/Allen/Plano/Irving area. Most of these communities had very hit or miss reviews. Im somebody who spends a lot of time reading reviews to scan for patterns and most of these communities felt unappealing.When I came across Vale online, the reviews were so good that I almost began wondering if they were paid reviews! Since we were in the area, we came in one day to tour and we were so impressed!Brenda was our Leasing Specialist who made note of our requirements and kept us updated on availability for the floorplan of our choice and when it came available, we were quick to sign a lease.Move-in experience:The move-in experience was quite smooth where the team had left us a cute plant and a sweet note for a warm welcome! The apartment was in great condition and was cleaned well.We had some appliance related issues and other minor issues and the team, the Manager Amber - in particular, were very quick to action on these to ensure speedy resolution.Weve lived in 2 other communities in the DFW area over the past 4 years and most of them kept riding on the fact that they were in a good school district. These communities always remained in demand and the management wasnt motivated enough to consistently provide good resident experience.Vale is such an exception! Although the community is in Frisco ISD and has good demand, the management and staff go above and beyond to make sure you have an enjoyable experience!Staff:Resident experience is impacted not just by the state of the apartment unit and amenities; experiences with management and staff also play a great role.Brenda and Travis - the Leasing Specialists are very friendly and helpful! They were great at providing availability updates, and Brenda provided us with good instructions to prep for our move-in.The maintenance team - Sergio, Joshua, Robert were very professional and did a great job fixing our issues.The lady responsible for housekeeping, Dulce, is very sweet and kind!The Assistant Manager Marisa and the Community Manager, Amber are so friendly, warm and empathetic!Ive seen Community Managers at other luxury apartments who were quite curt and lacked compassion. To our great annoyance, they would respond along the lines of Im sorry this happened, but, we have our standard timelines for maintenance work, etc.Ambers approach was such a refreshing and welcome change :)Bottom line - We realized that the predominant 5-star reviews are well deserved and genuine :)Our only regret - not moving here sooner!

Review 55 (2024-02-15 - Rating: 5)
When I think of business this property (office and maintenance staff) check every box in reference to what I am looking for. I have lived in this community for two years and any encounter I am treated with great care..... I rarely reach out to them but if I needed something done it has been in two days max. Prompt responses and when they will be out to accomplish it. I never do this because I never lived in a community where I feel I matter. I always hear there is no feelings in business. While I do agree, I also hold myself to a standard. In business, it has to be beneficial for both parties. I hold myself to a very high standard as a tenant. I do my part and BSR does not half step in meeting theirs. I dont want to give names as some have slipped my mind but THANK YOU for being great representation for BSR. Yall just get it and does what it takes to make me as a tenant happy. This is a great complex. My son is even happy. Every encounter is awesome. Thank you to each and every one of you for being freaking amazing and I desire to make this team smile as for two years yall have made me happy to call VALE FRISCO my home. Amber, Robert....... to name a few YALL ROCK. I hope this make your heart smile as you all have what it takes in business and as a tenant I AM HAPPY in this business contract.Jamai & John Jr.

Review 56 (2024-05-01 - Rating: 5)
Great location, great service by Management and at the front and the best maintainence guys of any place I have been at. This is a super nice place to live in and be safe.Amber is the bestttttttttt and she runs an extremely tight ship. Prompt and timely in addressing even the minutest issue at all times. Great garbage pickup and Very clean and well maintained 24/7. Extremely responsive Management team and always fun and polite as well.The apartments are beautiful and large with modern amenities too. The location and proximity to everything is a plus point as well.On my birthday, this awesome staff sent me BUNT cakes and a touching card as well :-). Who does that? No one but Amber and her wonderful staff!!!!!!!. What a great personal touch!

Review 57 (2022-10-02 - Rating: 5)
Vale Frisco is a very welcoming and friendly environment. All the staff Ive met are so professional, kind and respectful. Brenda was very helpful through the application process and the questions I had. Amber and her team worked hard to make it possible for me to move in early and worry free on my move in day. Thanks everyone for doing an amazing job and making me feel extremely welcome!

Review 58 (2023-01-26 - Rating: 5)
I have lived in this apartment since march of 2022, and i have enjoy my stay here. Robert from Maintenance is exceptional, he is super friendly, courteous and goes above and beyond. Brenda and Travis also are very professional, i havent had any attitude issues from either of them. I am so glad i picked this apartment as my home. I must add, This property is super clean.

Review 59 (2024-01-04 - Rating: 5)
I had a very good leasing experience at Vale. Leasing agent Brenda Salazar has helped me to find to amazing apartment. My experience is awesome with Valle Frisco. Thank you Brenda.!

Review 60 (2022-09-14 - Rating: 5)
Ive been living at the Vale for several months and have been so grateful for the amazing management and maintenance teams. Brenda and Joann respond quickly to my questions and Marissa has always addressed my concerns with care.The neighbors, too, have been friendly and welcoming which, to me, is a sign of happy residents. I love living here.

Review 61 (2024-02-21 - Rating: 5)
The maintenance guy Robert is really great! When I put in a work order to change the fire alarm batteries to stop the beeping, he changed the other one in the different room in case it runs out. And when I told him how my fridge door gets stuck when I open and close it, not only did he fix it but he switched the fridge handles so itll be easier to access back and forth from the fridge to the kitchen. He really was above and beyond and couldnt ask for better service!

Review 62 (2022-09-15 - Rating: 5)
Brenda , Brenda , Brendaaaaaa!! She is too sweet. She answered all my questions she assisted me with whatever I needed. I’ve been to a lot of apartment tours but the customer service here!! I must applaud she sold me. I also had the pleasure to speak with the manager Amanda , and as well Brenda’s other colleague both ladies, great personalities, even the maintenance man Robert said you’ll love living here you should apply, you can tell they enjoyed working there. They made me feel very welcomed and loved. I had no other choice but to apply. Hopefully I become a tenant. Fingers crossed. Now that’s customer service at its best.

Review 63 (2022-07-28 - Rating: 5)
We were looking to get my daughter her first apartment. Where other apartments failed, The Vale surpassed our expectations. From gorgeous appointed floorplans, resort style pool, 2 story 24hr gym, movie theater, business center, conference room, rec rooms, dog parks, this apartment has it all!!!Brenda was absolutely fantastic!! She was very knowledgeable, friendly and answered all of my questions even though I asked a million.If you are interested in upscale living, then this is the place for you!!

Review 64 (2024-07-26 - Rating: 5)
Dont live here, but was looking for apartments and stopped for a tour. Staff and management were super friendly and answered all my questions. The property was very nice and the amenities sounded great!

Review 65 (2024-01-17 - Rating: 5)
I moved from NY to Frisco Tx 2 weeks ago I was able to find the best place thanks to the lease specialist Brenda Salazar who made my experience so easy and less stressful . I was able to find my place while I was still in NY , Brenda was beyond amazing she was communicating with me the whole time until I got here and moved in . The staff at vale is all friendly especially the maintenance team if I called for something they show up right away . Vale Frisco is a great place to live and I’m very thankful to Brenda for making my life easy , I would recommend this place to all !Thanks Brenda for all your help !

Review 66 (2024-07-26 - Rating: 5)
This place is 5 stars for me! Very clean, helpful staff & the huge pool is amazing. Oh I can’t forget I love the fact that have a dog washing station huge plus!!!

Review 67 (2022-05-23 - Rating: 5)
I love living at vale Frisco! All of the amenities are accommodating to students and people that work from home with private offices that are provided to residents. Along with a luxury two-story gym and a Enormous dog park that accommodates my 90 pound German husky which is absolutely amazing. I could honestly live here for the rest of my life because of how convenient the location vale is located right next to multiple grocery stores and restaurants. In addition the leasing office is absolutely amazing and so attending along with the maintenance team. I love living here!!!

Review 68 (2022-07-14 - Rating: 5)
This is an amazing apartment community. I had an emergency maintenance issue tonight and Robert responded and resolved my issue immediately. I’m so grateful to be a resident at Vale Frisco!!!I also wanted to include this is from Tammy Taplin. Amber the property manager is absolutely amazing! She will go above and beyond to ensure you are satisfied with your home here. The customer service is stellar!!! Thank you so much Amber. You are indeed a gem and it seems that your staff are a great culture fit for your team. Thank you again!!!

Review 69 (2022-07-29 - Rating: 5)
This place is certainly upscale! The entire leasing staff is amazing and super friendly especially Brenda and Travis are so knowledgeable and attentive. The work orders get done in such a timely matter as well! Maintenance is so productive and quick with emergencies. I would recommend this place 100%.

Review 70 (2024-01-27 - Rating: 5)
Living at Vale has been an absolute pleasure. I’ve been living here since March of 2022 and applied without viewing the property. Amber helped my husband and I through the process and provided the reassurance we needed. With the recent freeze that took place my apartment was flooded due to unforeseen circumstances from a sprinkler head bursting. I called the emergency line and they were prompt on time to help stop the flooding. Amber the property manager made sure to take necessary steps to act quickly. Repairs were done in my unit within a reasonable time frame. I have been notified every time someone entered into my apartment. This has been the best experience out of a terrible situation to be in. Management and the entire staff were out on the property Christmas Eve and Christmas morning making sure everyone that was affected was taken care of. I’ve never lived in a place with such a caring staff you truly feel like family with the way vale frisco cares for you.

Review 71 (2024-07-11 - Rating: 5)
Beautiful property! I came when everyone was at Lunch so got toured by the assistant manager Kyndal! IUt was such a fun time and the property was so great! Would def return just to say hi!

Review 72 (2024-07-12 - Rating: 5)
Love this apartment! Safe, clean, and great amenities. The maintenance crew is also amazing and super responsive and helpful.

Review 73 (2022-08-01 - Rating: 5)
I had a couple hiccups moving in but Brenda, Marissa, and Travis were attentive and helped find resolutions. Robert in maintenance was awesome and called same day about my request and had it fixed it five minutes! The property is beautifully landscaped and well maintained and I love walking it in the evenings when it cools down. My Keurig didnt survive the move and having access to the free coffee maker in the leasing office was my salvation while unpacking. I recommend Vale for the wonderful staff, location, and amenities.

Review 74 (2021-07-30 - Rating: 5)
We have been here since March. The new management has been amazing! Amber has been so helpful and sweet with anything that we have needed and goes above and beyond! She always asks what she can do to make our experience living here better! She even added new comfy chairs and umbrellas to the dog park and the courtyards. Shes very on top of everything! Highly recommend!

Review 75 (2022-08-05 - Rating: 5)
Marisa helped us get into our new home she was very responsive and handled all of our needs. Joanna Lopez showed me around before move-in and helped me with adding a storage unit and she was extremely professional, knowledgeable and nice. We are absolutely excited to be moving in next week! 100% would recommend living here and working with Joanna and Marisa!

Review 76 (2023-02-02 - Rating: 5)
Living at Vale Frisco has been a pleasure! The amenities are well kept. The leasing agent, Fariba is exceptional. She goes over and beyond to ensure the residents and prospective residents are happy while residing at Vale!Rob who is apart of the maintenance team provides outstanding customer service. He is a hard worker any time I have a maintenance request he gets the job done.

Review 77 (2022-12-05 - Rating: 5)
Ive been living here for over two weeks and the property is amazing! Vale Frisco is well kept, safe, and offers cool amenities. Joanne was also incredibly patient, accommodating, and kind throughout the application process. I definitely chose the right place.

Review 78 (2022-06-14 - Rating: 5)
I moved in almost a week ago at Vale, and it has been nothing but amazing! Amber is super helpful and kind, and the apartments themselves are spectacular! I was also able to move in almost immediately after touring and applying. If you need an apartment, Vale is definitely the place you should go!

Review 79 (2022-05-29 - Rating: 5)
The moment I entered Vale Frisco, Amber greeted herself to me with such a warm welcoming. She went out of her way to show me different floor plans that Vale Frisco had to offer. She took her time and did not make me feel as I had to choose right then and now on a place. When I say Amber was the best, please ask for her when you are looking for a new place to live. She will over meet your expectations. The property is well kept and the inside of the apartments looks amazing. Amber, thank you a million in helping me find my place that I was satisfied with.

Review 80 (2022-04-01 - Rating: 5)
I have lived here about 2 weeks now and I really love this apartment . FaRiba and Anna made my moving in so seamless . The property manger is super nice as well. I am glad I picked this apartment as my home.Maintenance is swift in their response, and there is a follow up call to know if you are satisfied about the repairs done.Lovely place to live.

Review 81 (2022-05-24 - Rating: 5)
First off I want to say that I have been here since vale first opened and I am pleased with the community and the amenities that are offered minus not having a playground for the kiddos I still say that this has been a pretty good year for me. I would like to personally thank the ladies in the office Amber, Fariba, & Marissa for their kindness and ongoing continuing support. I must truly say they worked a miracle for me in the past few weeks that I don’t think any other company would have done. They have diligently gone above and beyond for me as a resident and for that I am very thankful. For the first time since I’ve moved to Texas I have officially decided to renew a lease beyond my first year and that alone speaks volumes. Thank you ladies for all that you do because you ROCK !

Review 82 (2022-03-29 - Rating: 5)
These apartments are very nice and in a great area. Management responds quickly to any concerns. They are very friendly, especially Fariba who is always very attentive and will do anything to help you with your needs. I would say the only issues I have is that some people dont pick up after their dogs but management has taken steps to improve that. Also I have a very noisy upstairs neighbor who stays up till very late at night sometimes until 3 am and for some reason is walking all over the place and apparently cleaning or doing work. I have not complained because Im buying a home soon so Ill tolerate it for now.

Review 83 (2022-03-27 - Rating: 5)
Weve been living here a short time only, but very pleased so far. The apartment and amenities are clean, modern and well maintained. The business center was a life saver for us as we work from home and our stuff took some time to arrive from out of state.Fariba made us feel very welcome from day one, and she was great during the onboarding phase as well. We wanted to change our unit after signing the initial lease but before moving in, and Fariba and the management were very understanding and processed the paperwork quickly. To this day she remains very helpful with anything we need.

Review 84 (2022-09-30 - Rating: 5)
I’ve been here since March of 2020 and I have experienced nothing but ALL good customer service from the front office. I go in and talk Amber and Marisa ears off but they never seemed to mind…lol… Robert the maintenance man took care of my work order a fast timely manner. With a new yr. approaching I’ll b renewing my lease for yr.3. Keep up the good TEAM work “VALE FRISCO” you make it all worth it:)

Review 85 (2022-07-13 - Rating: 5)
Overall, living at Vale Frisco has been very comfortable, safe, and quiet. The registration process was made easy with Marisas help, and the check-in process was smooth, thanks to Brenda. Robert also came by to check the unit to make sure that everything was in working order shortly after we moved in. The apartment complex is also conveniently located around nearby large shopping complexes and restaurants.

Review 86 (2021-11-25 - Rating: 5)
Ive lived here since April. I must say, Amber, Evan, and the rest of the office staff is on point! They know what it is to make this feel like a home. The events they host are like no other around. They are passionate about the appearance of our home. They take the time to address issues as a whole so know one feels left out. Maintenance is fantastic quick to respond, even after hours. Top notch customer service! I love calling this home, home!

Review 87 (2022-02-17 - Rating: 5)
We live in the community of Vale Frisco and we are very happy. Fariba, Tânia, Marisa and Amber the manager do a great job. Both in serving residents, maintenance and collaboration, they are also very firm in keeping the community clean and organized. We have just renewed our contract and will be staying here for another 14 months. We really appreciate the work you do for us! Thank you so much Amber and the whole team!

Review 88 (2022-02-17 - Rating: 5)
We moved to Vale Frisco in August 2021. Upon entering the leasing office, I was pleasantly greeted by Tania. She showed me around the property and I was highly impressed by the newness, cleanliness and how well kept the community was. Till this day, nothing has changed and I’m still impressed. We love our new apartment home!

Review 89 (2024-02-09 - Rating: 5)
I highly recommend this property. The leasing and maintenance staff are amazing. Probably one of the best that I have dealt with. They are very professional, property is well maintained and any issues/questions that I have, have been promptly and properly addressed.

Review 90 (2021-09-27 - Rating: 5)
Amber (Property Manager) and FaRiba (Sr. Leasing Consultant) are amazing!They both are extremely professional and accommodating to residents. My husband and I could not be happier. The property and units are well-maintained and the service provided by the office staff is five-star. We both highly recommend this apartment community!

Review 91 (2022-12-06 - Rating: 5)
Amazing apartment complex with beautiful, well maintained amenities. Timely response to maintenance issues when request is put in, staff so friendly and helpful. Great location with closeproximity to multiple grocery stores which makes late night runs super convenient. Special shout out to Housekeeper Dulce for doing a great job and always ready to greet you with a warm smile!!!

Review 92 (2022-09-14 - Rating: 5)
Everything from leasing to maintenance has been so awesome. My questions are answered quickly and my maintenance needs are met within just a few days. Amber was super flexible with my move in and Robert has completed all of my maintenance requests in record speed. Great place!

Review 93 (2022-09-15 - Rating: 5)
Vale has been a great choice. Close to schools, shopping and the tollway. The apartments are new, clean, and well maintained. Valet trash, elevators and garages have made it a notch above the rest. A special thanks to Brenda in the office for answering questions and maintenance team resolving any issues quickly.

Review 94 (2022-07-08 - Rating: 5)
We just moved from Miami , FL to Frisco. We knew we wanted to come to Frisco, but didnt have a place yet, and we must find an apartment before leaving Miami. My wife found VALE FRISCO over the internet, we liked what we saw, so we called. In just one phone call, Amber was able to explain all the advantages of the community, amenities and cost of the different models. Same day we applied and few days we were accepted and secure our place to arrive in Frisco. Amber was very helpful, professional and cheerful all the time. Everything was just like she explained over the phone. VALE was definitely the best choice.

Review 95 (2021-08-09 - Rating: 5)
Just want to give a little rant and BIG shout out to Vales management & maintenance team!! Especially to Tim and Kelly! These guys are incredible and deserve more than just a 5 star review..We have previously lived at other luxurious properties and have never experienced a maintenance team like this one. Vales maintenance team is ON POINT. Tim and Kelly are extremely professional and very caring. We had a few issues with our unit and despite their department being under staffed, they would always show up with a big smile on their face and make sure any issues were taken care of and fixed in a timely manner.Side Note: BSR management recently had taken over the Vale property from another management company - which we know can be extremely stressful (especially when they are handed problems from the first property management). We originally signed our lease with the old management and moved in during the transition. It was a bit challenging. However, the BSR management and maintenance team have been doing an absolute incredible job with the transition and their residents despite the challenges they have been facing over the past few months. They have been listening to all residence requests and concerns. We have seen such a positive momentum in getting things done and really enjoy living here!! This is 100% a must stay for anyone (including families) looking for very spacious unit layouts, peaceful property, and an extremely caring staff.Thank you Vale management & maintenance team!!

Review 96 (2023-09-13 - Rating: 5)
Jill was extremely helpful thru the process. The property is well kept and quiet. The hardest part was not having a place to get rid of the moving boxes. The apartment is very specious, Highly recommend!

Review 97 (2024-07-26 - Rating: 5)
The folks at Vale are wonderful. Amber and her staff do such a great job of making people welcome and at home from the moment they walk into the leasing center. They work incredibly hard and go out of their way to connect with members of the community on a personal level, which is rare. I highly recommend Vale Frisco if you’re looking for an apartment in the Frisco area!

Review 98 (2021-05-01 - Rating: 5)
FaRiba was great. she moved us in within a week. I am happy with my apartment. Its so good and new. One thing the management can improve is their response time on phone call. Since we were moving on short notice, thought of mentioning. But overall awesome experience.

Review 99 (2022-05-12 - Rating: 5)
We moved in last week, we needed to move ASAP as we never heard back from our application with another apartment. Fariba was super helpful and made it happen, within 2 days we got the keys. Even after move in, she continues to show care for our living experience here at Vale. I cannot be more happier with her help.

Review 100 (2022-01-19 - Rating: 5)
From the moment we entered the leasing office we felt welcomed by Tania . Tania is the best, she has the greatest customer service I have never seen . She took her time to explain everything and showed us around. She made us feel at home before we even signed the lease . We are thankful that we got the opportunity to work with Tania through the whole process. Vale frisco apartments are amazing and super clean . We enjoy living here, best decision we made .

Review 101 (2022-06-13 - Rating: 5)
Just moved in a couple of weeks ago, and my family and I are so glad we chose Vale Frisco as our new home. Its a beautiful community, the apartment is very nice and luxurious.The leasing staff at Vale Frisco are stellar, especially Fariba Tashakori. She was always smiling and very helpful with the leasing documentation/Process. She was go-to stuff in Vale and available over the phone, email and in person many times. They take care of their residents and care for them like family. Vale Frisco has the best employees and some of the most beautiful properties.Thanks again Fariba and Vale Stuff for all the help.

Review 102 (2022-11-13 - Rating: 5)
Thank you Vale management and maintenance teams for an amazing 2 years.We made a ton of great memories at your facility. We werent the easiest tenants at times but we appreciate yall working with us.Nothing but loveThe Izzos - Unit 6412 & 7301

Review 103 (2022-03-15 - Rating: 5)
My wife and I love living at Vale Frisco. We sold our house and decided to live in an apartment. FaRiba was excellent at helping us decide on the right apartment and making us feel welcome. She continues to be of great help with everything little thing. We could not imagine living anywhere else.

Review 104 (2022-09-14 - Rating: 5)
I recently moved into Vale apartments and the process was so quick and easy! Brenda helped me throughout the process and was super helpful & knowledgeable. This is my first time renting and she just made everything great. I give Vale a 10/10 and I give Brenda a 10000/10!

Review 105 (2023-07-13 - Rating: 5)
What a beautiful property and the staff have been amazing! Amber and Marisa have been super helpful and responsive with any questions Ive had. I already love it here and appreciate the Vale team so much!

Review 106 (2021-12-11 - Rating: 5)
We came across this apartment while searching for a place to live in Frisco. After reading many reviews of multiple apartments we visited this one. Our experience and initial interaction with the Sr. Leasing consultant FaRiba was extremely pleasant. FaRiba was helpful throughout the process of application and leasing till the date we moved in. The apartment is newly built and is very well maintained. There are many amenities at the property like gym, yoga room, business centre, meeting rooms and a pool that is operational throughout the year. I personally love the property and would recommend it to folks who are looking for an apartment in Frisco.

Review 107 (2021-08-27 - Rating: 5)
I just moved into my new apartment at Vale Frisco and I could not be more excited. The entire facility is very clean and lives up to the standards of what a luxury apartment should entail. Fariba has been very helpful in assisting my husband and I. All staff is very professional and keeps your needs in mind when helping you search for your perfect home!

Review 108 (2022-07-29 - Rating: 5)
What you pay for this place is worth it for the amenities you get access to. I save money and time from having to go to Starbucks daily since there is an amazing Starbucks machine in the leasing office. Amber, Marisa, Brenda, and Travis are so helpful and answer any questions I have. The pool is amazing and beautiful. The fitness center has a variety equipment, which saves me money from buying a gym membership.

Review 109 (2021-06-22 - Rating: 5)
I just want to say I’ve been here at Vale Frisco since they opened up in December 2020 and I absolutely love this community!! I’m constantly chilling pool side on the grill serving up my culinary skills and I must add that the grills haven’t been cleaned lately by the maintenance team( not management’s fault ) I came down on Sunday to see that my property manager Amber( she’s the best omg!), was cleaning the entire pool area. Let’s not even talk about Tim from Satori that cleaned both grills that desperately needed it( you’re awesome Tim!) Did I mention they did this on their day off!? Okay that is enough for me any day! 🙌🏽👏🏽 They are all truly amazing here and work their hardest to take care of everything around the complex! Really appreciate how they communicate and care about the residents here as well, (Evan has the BEST customer service hands down!) I can’t say that for pass places that I’ve lived 🙄.. Thank you all for your hard work I promise it doesn’t go unnoticed!

Review 110 (2021-05-03 - Rating: 5)
I was trying to find a new apartment, and based on my sons recommendation, me and my sister visited the leasing office, where we met Fariba. She is very kind and knowledgeable. She helped us through all the procedures of renting an apartment. I am very happy with the great level of customer service that was provided to me, and I highly recommend staying here.

Review 111 (2021-11-10 - Rating: 5)
Fariba not only helped me visit the apartment but took care of cleaning, making sure everything I needed was in the apartment. Her caring customer experience convinced me to sign a lease for this apartment. The moment you walk in and talk to her, it feels so pleasing and comforting; this is what exemplifies great customer service.Right from the walking to the property, she made sure that my move was soothing and comfortable. Anytime I needed services, Fariba just jumped on it like it was her own problem and took care of the needful details. I strongly encourage Faribas efforts to make Vale a wonderful place.God bless you, Fariba.

Review 112 (2021-09-24 - Rating: 5)
We moved to Vale Frisco from out of state and the staff (special shout-out to Fariba) made us feel particularly welcome and the move in process seamless and then when we broke the lease and moved out for personal reasons, Fariba went out of her way to make the process smooth and clear. The buildings are new and well maintained. The walls and floors are pretty thin but I guess thats most apartments. Would definitely recommend vale Frisco if you are looking for your next place!

Review 113 (2023-05-10 - Rating: 5)
I’ve only been living here for a short amount of time but in my experience so far, the maintenance workers (Robert) are reliable and I am happy with everything so far. I submitted a maintenance request for my AC and he was here the same day. I hope that I can continue to rely on them during the time that I continue to live here.

Review 114 (2022-05-13 - Rating: 5)
We started living at Vale Frisco in June 2021. The process to tour, sign, and move in was such an easy and smooth process. Tania made us feel at home immediately. The property is clean, the apartments are spacious and I feel safe living here. Management is attentive and efficient! Tldr; we re-signed!

Review 115 (2023-01-24 - Rating: 5)
I’ve been living here over a year and I love it. It’s always clean, the pool is extremely nice. Management is always on point whenever something comes up. Would recommend if you have pets, the park is nice for them to run their energy out.

Review 116 (2023-07-27 - Rating: 5)
Edit: Have had issues with the building fire alarms recently, but a very responsive and respectful property manager & team has minimized the impact.Fun gatherings, a clean, quiet environment, and most importantly a very active community management group that makes it all come together.

Review 117 (2021-11-24 - Rating: 5)
I moved into a 2 bedroom in June 2021 and have nothing but a positive experience here! Tania went above and beyond since day one of putting in my application and the entire staff is professional and helpful. The office staff and maintainence staff call you by name and it is a friendly,, safe, clean and luxurious and pet friendly community, and I highly recommend it! .

Review 118 (2021-07-28 - Rating: 5)
Fariba in the leasing office is the absolute best! From before I was a resident to when I became one, she always goes out of her way to take care of you. Great apartment complex, really nice, clean and quiet. Love it here.

Review 119 (2022-06-10 - Rating: 5)
I lived in multiple communities in my 5 years of stay in US but vale is by far the best place. This place is quiet and peaceful. Customer service is amazing. A special mention to Fariba for being so helpful and making sure that all my questions are being answered

Review 120 (2022-07-08 - Rating: 5)
Upon touring Vale Frisco, we met FaRiba. She was immediately welcome and accommodating. This property is loaded with luxury amenities; gym, dog park, dog wash, resort style pool, car wash, ample parking, garages, offices, game room, and a movie theater.The bedrooms are large, clean and well cared for apartment homes. Maintenance and landscaping takes incredible care of the property. Robert always says hello and makes a point to get to know residents, as does FaRiba.We are happy residents here, and look forward to enjoying more amenities soon so as to be more comfortable.I would and have, recommended Vale Frisco and FaRiba to many clients and friends in seek of downsizing as we have. Recommend 5/5

Review 121 (2022-06-30 - Rating: 5)
We moved in to Vale recently and the property is very nice. All the amenities are really amazing. Faribha Tashakori in the leasing office is incredible to work with. She was there all the way closely working with us from the day we reached out to her looking for an apartment till we moved in. We are enjoying living in this community. Thanks Faribha and the Vale staff for all the help.

Review 122 (2022-07-07 - Rating: 5)
I am new to the apartments. Quite frankly I was not keen on living in an apartment as we’ve lived in houses for the last 15 years. But we landed here and it’s been nothing like I expected. I feel like I live in a small town and I love it lol. It’s so comforting here because you have everything at your finger tips. If I never wanted to leave my apartment, I would’ve have to. We have a car wash. A literal car wash! Lol. The package system and the pool are by far my favorites so far. Like…I get a text message and email telling me I have a package and giving me a code. I almost jumped out of my skin when the locker popped open without me touching it 🤣. Fannnncy! The pool. I’ve never been to a pool so much in my life. It’s so beautiful out there with lots of different seating options I just love it! It’s a BIG pool! I feel super safe here. Amber and Marisa are the bomb! Marisa was so lovely during my tour. Of course, I wasn’t sure if tht was her true personally or to sell me. Nooo. That’s truly ahi she is. Sweet as pie. And Amber is hilarious! So anyway, this is a great place to live. My sons can literally skate for hours and without ever leaving out the gate

Review 123 (2022-09-15 - Rating: 5)
Hello! I definitely recommend getting Brenda as an agent, she explained everything in great detail and was very nice with my husband and I. Not only are the apartments beautiful and at a great price but the customer service is what sealed the deal. Thank you so much Brenda for finding us our new home! 😇🥳

Review 124 (2023-07-18 - Rating: 5)
The maintenance team is incredible here! Had a clogged toilet, massively clogged! Robert came over and helped unclog it, having to upgrade equipment 4 times. His perseverance got in unclogged and now we are good to go!!

Review 125 (2022-06-14 - Rating: 4)
The location of this apartment is great. Amazing amenities (except they don’t have a playground for kids).Fariba in the office is incredible! She’s professional and friendly. Her customer service is always great.

Review 126 (2022-12-14 - Rating: 5)
As a current resident of the Vale Frisco; I’d like to commend the maintenance team ( Robert & Sergio )! They’ve made an effort to see any complications in my apts appliances be solved in a timely manner. They’re always friendly, helpful & happy to assist. Thanks for your diligence !

Review 127 (2021-11-10 - Rating: 5)
I had a pleasant experience with Fariba from the Vale office. She is highly considerate and is committed to taking good care of people. Right from the start, my experience had been smooth because of Fariba; she made sure I was comfortable and provided her services to me beyond her call of duty.Thank you for your services Fariba!

Review 128 (2022-10-22 - Rating: 5)
Today I had a very large and heavy box in the package room. Julien from maintenance offered to carry it all the way to my 4th floor apartment. He definitely went out of his way. Office staff and maintenance are always so friendly and helpful.

Review 129 (2024-07-26 - Rating: 5)
ASK FOR LACEE!!! She answered ALL of my questions while giving me the tour. Seriously made apartment hunting less stressful!

Review 130 (2021-06-23 - Rating: 5)
Living at Vale Frisco for the last 2 months has been AMAZING. FaRiba, Evan & Amber answers all your questions honestly and in a timely manner.Clean property, friendly residents, loving staff in the leasing office. You really can’t ask for anything better. ❤️

Review 131 (2024-03-02 - Rating: 5)
For anyone reading this, I advise that you ask Kyndal. From start to finish, she provided the best service. The property is a 10/10!! I can not wait to call this place my home!

Review 132 (2024-07-26 - Rating: 5)
Lacee was awesome. She gave me wonderful tour and helped me find the perfect apartment!

Review 133 (2024-05-17 - Rating: 5)
The complex is new, clean and amenities are awesome! Travis was excellent showing us the model and answering all our questions.

Review 134 (2021-06-23 - Rating: 5)
FIRST OFF i love this property it is absolutely beautiful, and i feel so much at home here! Amber and her lovely staff are always so lovely and helpful with literally anything we need and is super great at getting back to us with concerns! Everything has just been so amazing and i’m so excited to continue living here for the next year! 10/10 would recommend this place to just about anyone!

Review 135 (2021-08-15 - Rating: 5)
FaRiba was a great person that helped me with the entire move in process. Great communication and she made sure my transition was as easy as possible. Love the community and my apartment was everything I hoped for. Great experience.

Review 136 (2021-07-30 - Rating: 5)
Honestly the nicest place I’ve lived in, both by appearance and staff! I have really enjoyed every experience I’ve had and the management team remembers you when you talk to them! My boyfriend was at the pool without me and I have 2 staff members ask me where I was when they saw me next. Such a great place to live and great people to be around!!

Review 137 (2024-05-24 - Rating: 5)
Amber and team always make sure you are treated like family. Great location, maintenance, and quiet. Highly recommend.

Review 138 (2021-12-03 - Rating: 5)
After sifting through a whole lot of places to live in this area (very picky!), we have zeroed on this Vale property. Right from initial visit, Fariba was exceptional guiding us through the entire process, always with a smile and with interesting anecdotes! She was available both over the phone, email and in person many times. Entire management, office, staff are very cordial and now we have moved in really having a great time! Thanks again Fariba and Vale team for your help!! Mridula/Sreeni

Review 139 (2024-07-30 - Rating: 5)
Incredible property! Kyndal is helpful, understanding, and an excellent communicator. Great events too!

Review 140 (2024-07-17 - Rating: 5)
Brenda has only offered helpful and pleasant interactions. I greatly appreciate her professionalism !

Review 141 (2024-03-28 - Rating: 5)
This is my best leasing experience so far , the staffs are very nice and respectful , .A big thank you to Amber ! She was sweet , respectful & very very helpful .God bless her

Review 142 (2021-10-16 - Rating: 5)
FARIBA from Vale office is so awesome she goes above and beyond to resolve the issue. I highly recommend if you have any issues just communicate with her and she will take care of it. I appreciate all the help and excellent customer service. Keep up the great work Vale Frisco!!

Review 143 (2022-03-28 - Rating: 5)
I have lived here for a year and I love it here. The property is very nice and well kept. Fariba in the office is amazing. This is not just for this complex but all rental properties, with the rising cost of everything it would be nice to have more payment options .

Review 144 (2021-11-24 - Rating: 5)
I absolutely love Vale Frisco. The management team is top notch and they go out of their way to make Vale Frisco feel like home. I take pride in my apartment community and appreciate the extra amenities and features that you don’t find elsewhere.

Review 145 (2022-11-02 - Rating: 5)
Loved living here from last 1 year and Brenda Salazar is kind person in the office who always helps us if we have any issues.Thanks for maintaining the apartments clean and healthy

Review 146 (2021-04-15 - Rating: 5)
Such a beautiful property. You could stay all day by pool and watch a movie, play pool grill out. You dont have to leave the apartments to have a good time. The apartment are nice high ceilings, stainless appliances, walk in closets. I love my 3 bedroom!

Review 147 (2023-07-21 - Rating: 5)
I had 2 minor issues with my front door and Robert from maintenance came by the same day and fixed both issues with no problem! He is very genuine and hard working!

Review 148 (2022-12-30 - Rating: 5)
The maintenance worker Robert fixed my stove and provided great customer service and friendly . He is an asset to Val Frisco community. Keep up the good work

Review 149 (2024-02-17 - Rating: 5)
Brenda was very helpful! She helped us get everything set up with no problems at all. Highly recommend it here!

Review 150 (2021-08-04 - Rating: 5)
A big shout out to FaRiba!! She bailed me out the other day by getting my key out that was locked away. She was expedient in her delivery so that I was not late to my meeting.If only I could get Evan to give my husband access through our garage (with remote) to his car with out having to walk in the rain, would also be great. I guess we’ll have to continue to wait on that.Linda

Review 151 (2024-07-26 - Rating: 5)
Highly recommend this place if you’re looking for a place to call home. Big shout out to Amber for always making this place feel like home.

Review 152 (2022-05-06 - Rating: 5)
My stay here at Vale Frisco has been the best!! Ms. Fariba Tashakori has been so helpful. As soon as I walked through the door I am greeted with a smile that lights up the whole room..the world needs more people like her 😊

Review 153 (2024-02-21 - Rating: 5)
I just moved to Vale Frisco and it’s amazing. It’s a friendly environment and the amenities are wonderful. Shoutout to Brenda for being very helpful through the process, she’s the best!

Review 154 (2021-09-28 - Rating: 5)
These are the best apartments we have ever lived in. All the amenities (swimming pool, club house, business center, private office rooms etc) are very useful and well maintained. All the office staff are extremely friendly, especially Fariba who is very welcoming and helpful always!

Review 155 (2024-07-30 - Rating: 5)
Outstanding quiet apartment complex with professional staff and clean environment. Travis and Kyndal are especially helpful!

Review 156 (2021-08-03 - Rating: 5)
Vale Frisco is the place to be! Luxury living within a nice community. Tania made my moving process a breeze and definitely sold me on everything this property has to offer. Glad to be a resident here!

Review 157 (2021-05-01 - Rating: 4)
This is an update. At first when I called, Evan was unsure of how to arrange a virtual tour, as they were short staffed. A few days later, he managed to reach out to schedule a virtual tour. Moving from 20 hours away, isn’t the easiest so he was able to help ease my mind from worrying there. This is a VERY nice community and he was the sweetest !

Review 158 (2021-07-28 - Rating: 5)
This is the best place to live! Staff is friendly and looking out for your needs as well. Received a beautiful plant for a welcome Home gift too!! Beautiful dog park! Highly recommend!

Review 159 (2024-05-10 - Rating: 5)
Moved here looking for a neew start and i got it.. management has been helpful and everything gets taken care of in a timely manner.. Brenda made sure everything was taken care of at move in five stars 👍

Review 160 (2022-09-27 - Rating: 5)
Brenda helped us take a tour of the apartment and she was very helpful with all the questions we had. This property has the best customer service Ive ever seen.

Review 161 (2021-06-18 - Rating: 5)
I love this place. Amber is amazing and she helps me and my roommate with anything and everything right when we need it. I call this place home. The property is beautiful and the staff is so so nice and gets stuff done so quickly.

Review 162 (2021-04-26 - Rating: 5)
Toured the property last week, Extremely Nice property, awesome amenities, the pool is awesome! The leasing agents and the manager all are extremely nice and helpful. Cant wait to be able to move in the next few months.

Review 163 (2021-10-04 - Rating: 4)
The staff is great, very attentive and friendly. I’m always surprised that they know us all by name! The pool is great and cleanliness/safety is a number one priority of the staff. We really like it here.

Review 164 (2022-01-14 - Rating: 5)
Its a modern apartments with lot of amenities and perfect location.Management is Nice and always ready to work.Fariba Tashakori at the front desk is very professional and goes beyond to help.

Review 165 (2024-05-04 - Rating: 5)
We love living here! The management staff is very friendly, and and make it fun living here with all the events they throw for us!

Review 166 (2021-09-24 - Rating: 5)
We had a great time staying here when we first moved in from out of state. The pool and amenities were nice. The staff was very friendly and helpful, especially Fariba with getting us moved in.

Review 167 (2022-03-23 - Rating: 5)
I am completing a year. Only have good things to say. FaRiba, thank you so much for running comparisons and help me decide on renewing my lease. You have always been helpful! 😊

Review 168 (2023-02-08 - Rating: 5)
What a beautiful complex!Amber was so helpful and friendly. You would think I’d known her for 30 years.The maint. Staff was awesome.

Review 169 (2021-05-11 - Rating: 5)
FaRiba and Evan made the move in process so easy and simple. The apartment complex is really nice and has a lot of great amenities! So far everything has been great , no complaints .

Review 170 (2022-04-22 - Rating: 5)
Honestly, they have been very friendly and done a great job so far. The amenities are practical and well-maintained, trash is disposed of daily, and maintenance is always keeping the complex clean. Keep up the great work!

Review 171 (2021-03-02 - Rating: 5)
I think I was the first person In these apartments. The staff is great. Safe community if you got kids. The people are also amazing. Ask for Preston (I think that’s his name) lol

Review 172 (2022-09-21 - Rating: 5)
Joanne helped me find a great apartment and was very professional and kind. She made my move in process so easy and it’s a great property.

Review 173 (2021-12-18 - Rating: 5)
FaRiba and the whole entire staff at this complex are a delight to work with. They are professional, courteous, attentive, responsive, and they always follow through. I would definitely recommend this apartment complex.

Review 174 (2024-07-26 - Rating: 5)
Extremely professional group. Lacee helped us get exactly what we needed! Highly recommended!

Review 175 (2021-09-27 - Rating: 5)
Honestly the best apartments ever. Fariba has always taken care of me. Even now that I stay here I call her for everything lol. She’s lit . PERIOD!!!!

Review 176 (2021-12-13 - Rating: 5)
Fariba was such a grand help! A total lifesaver even. I told her my needs and she met them. Very satisfied with her work.

Review 177 (2021-05-03 - Rating: 5)
Tania has been amazing with the whole process! She has gone above and beyond every step of the way. We’re moving across the country and are very thankful to have her helping us!

Review 178 (2024-03-02 - Rating: 5)
Kyndal is so nice & knowledgeable! She answered all of my questions with extreme confidence. I could not recommend Kyndal more!

Review 179 (2022-09-15 - Rating: 5)
I had an excellent experience working with Joanne!! She was thorough and professional and great to work with! The property is beautiful and well maintained!

Review 180 (2024-07-10 - Rating: 5)
The community festivities that the staff put on here are amazing. The pool party was so much fun!

Review 181 (2021-12-13 - Rating: 5)
Great location close to just about anything I want or need. Management is really on top of things. Amber has handled everything I needed with a smile. Five stars for sure.

Review 182 (2022-04-01 - Rating: 5)
It’s awesome to stay, such a nice apartment and staff behavior is also good, I met with Fariba many times and she really helped a lot every time.

Review 183 (2021-04-26 - Rating: 5)
Looking forward to moving in to this amazing complex. It is essentially brand new, the amenities look great, and the pool is huge! Staff is fast to respond, and extremely polite. Can’t wait to call this place home!

Review 184 (2024-07-10 - Rating: 5)
Maintenance & office team are amazing! Thank you Robert for always going above and beyond

Review 185 (2021-11-02 - Rating: 5)
Have been here since may of 2020 and Fariba has been amazing, she has addressed my questions and concerns in a very mannered way. Not to mention how sweet she is !

Review 186 (2021-07-30 - Rating: 5)
Wow I truly loved the experience Ive had here! A BIG Thank you to Brandy for the great customer service & attentiveness.I will definitely be sending out referrals.

Review 187 (2022-12-01 - Rating: 5)
I have been living here more than 2 years and have found this is the place really every one would comfortably live here , security safe ,friendly and have more quality of life Staffs is so nice and willing to help you with your need especially miss Dulce cleaning lady alway has a smile on her face regardless