U Lofts Apartments

Located in Houston, Texas

Address: 1001 University Ave, Lubbock, TX 79401, United States

Phone: +1 806-765-2300

Rating: 3.2

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Business centre
Fitness centre
Pets welcome
Swimming pool
On-site parking
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-10-30 - Rating: 4)
=== 2024 Update ===I have lived at ULofts for over five years, and its proximity to campus is a huge advantage, especially for those working or studying at Texas Tech. The apartment units are cozy, though a bit dated with their furniture and appliances, but the apartment complex has shown consistent improvement over time. The neighborhood feels safe, and the staff are generally friendly, helpful, and approachable.The internet speed provided is around 400 Mbps for downloads and 100-200 Mbps for uploads, but due to the apartment complex’s large population, Wi-Fi congestion can reduce speeds to around 300 Mbps.While most of the residents are considerate and the community tends to be quiet, littering is an issue in the common areas. The fitness center was recently updated with great equipment, but it could benefit from more frequent cleaning and maintenance. It would also be helpful if the computer lab were open 24/7. One major downside is the frequent unavailability of amenities, often due to maintenance with little to no prior notice. For example, the pool was open for only a few weeks during Summer 2024, and the gym had roughly a month-long downtime for upgrades that same year.The staff could improve communication, both in terms of timeliness (+ 24hr notice) and professionalism, especially when announcing community-wide updates. The property office should consistently adhere to its posted hours, as it often seems closed without warning. Maintenance services could also benefit from providing clearer timelines, following up, and cleaning up their messes.The cost of living here with rent increases (mandatory renters insurance) and the introduction of a “flat utility fee,” which now surpasses cumulative inflation over the past five years, have made it more difficult to justify ULofts pricing compared to the market. Overall, ULofts offers convenient and pleasant living but has several areas that need improvement.

Review 2 (2024-10-30 - Rating: 5)
Had a great experience for a year and a half. Timely maintenance and no issues regarding bugs or cleanliness. Gym has had nice upgrades and fair pricing for a one bedroom. Good place!

Review 3 (2024-08-17 - Rating: 4)
I just moved in yesterday, the staff were very polite and helpful. Everything went by fast, i didn’t have to wait in line for long. The apartment comes fully furnished and for the most part clean, only one bad thing it’s that i’m allergic to cats and it seems like the last person living here had furred animals, there was fur everywhere and I started to get sick, so if you’re allergic to fur just make sure you bring the correct supplies to clean the carpet and allergy medicine.

Review 4 (2019-06-12 - Rating: 5)
Super close to the campus. It is nice and clean place to live. Management and maintenance guys work really hard and they fix any issues same day, usually within few hours. Living here for two years now and no complaints.Overall, outside and inside of the apartment complex is kept very clean (Thanks Cynthia for keeping indoors clean). By the way, they changed all hallway carpets just a month ago and it looks really nice.ULofts has nice and clean gym and two big swimming pools. Swimming pools are cleaned daily during summer season. There is also a movie theater that you can reserve and use for free.As a graduate student, I highly recommend this place! There are a lot grad students living here, so the complex is quiet place to study and do your research.

Review 5 (2024-10-30 - Rating: 5)
Such a great place to live !Ive enjoyed ULoft since the last 2 months and it has been amazing. The apartment is big and all the appliances are great

Review 6 (2024-10-30 - Rating: 5)
Love living here! Such a comfortable cozy space at really great rates. Love the views and new appliances.

Review 7 (2024-11-19 - Rating: 5)
Amazing staff, renovated apartments. Best value for student housing in Binghamton by far.

Review 8 (2024-10-30 - Rating: 5)
The place has been amazing so far!! I love living at Ulofts, specially because of the apartment and the location.

Review 9 (2024-03-20 - Rating: 5)
Moving into ULofts was an exciting new chapter for me, and although I encountered a few quirks with my apartment initially, the response from the staff and service crew was impressively quick. They addressed and fixed all issues promptly, making my transition smooth and stress-free. Its clear the team here truly cares about residents satisfaction. Ive been thoroughly impressed with the fast and efficient service, and im happy to call ULofts my home!

Review 10 (2024-03-20 - Rating: 5)
The staff here were very friendly and understanding. Me and my boyfriend had a great stay here! I definitely felt very safe here especially for my first time moving to somewhere new.

Review 11 (2021-08-26 - Rating: 4)
The management is wonderful. When I put in work orders they handle them within a couple of days if not sooner. The apartments are cute. The game room is a good place to hang out and clear your head after a long day at school/work. The price to live here is affordable and all bills paid which is helpful being a young mother and all. The pool is clean and the bean bag toss is fun. I am so grateful to have found a place like this.

Review 12 (2017-08-11 - Rating: 5)
My husband and I moved in a week ago, and so far our experience at U Lofts has been wonderful. Our apartment was clean when we moved in, and we love the huge windows in the apartment and having a dishwasher, washer, and dryer. The bathtub is huge, our utilities are included, and we are loving having access to a gym and a pool. The theater isnt open yet, but we are looking forward to trying it. We moved here from another state without having seen the apartment, which was a little nerve-wracking, but Jon Thornton, the Assistant Manager, was polite, kind, and quickly answered all of our numerous questions, and he was a big reason why we chose these apartments. I have no regrets and am happily anticipating living here for the next few years.

Review 13 (2020-07-29 - Rating: 5)
The property is under new management and it shows in a positive way! The new staff is nice and they are actively working to make living here a good experience. The cleaning lady is very hard-working and extremely nice.All utilities are included which is amazing, and I love that it is so close not just to campus, but to everything I ever need!

Review 14 (2023-02-23 - Rating: 5)
ULofts is the best place to live in Lubbock, office staff are always super kind and welcoming when we go in for any questions or to pick up a package. The building is super close to everything food and sports so it’s convenient if you’re a student! The gym is always clean along with the rest of the building.

Review 15 (2024-10-30 - Rating: 5)
This is a wonderful place, when we moved in it was very clean and they have fixed everything we needed repaired.

Review 16 (2022-05-04 - Rating: 5)
I had a great experience when I came in! I absolutely adore all the ladies in the office, very friendly! Miranda was very sweet and professional. The apartments were super cute a lot of potential, and very convenient to be so close to the campus!

Review 17 (2022-03-17 - Rating: 4)
I’ve lived here for almost a year now, and while not perfect, I’ve genuinely enjoyed Ulofts. It’s close to everything that you may need to get to and the cheapest option if you’re wanting to live alone, but close to campus. I haven’t had any noise issues that I’ve had before in other apartments and honestly it’s a big bonus. The apartment is fully furnished and the furniture is honestly pretty nice.

Review 18 (2023-02-23 - Rating: 5)
Great place, the people are easy to work with. i live in a dallas suite which overlooks the campus on a huge balcony. u can see the jumbotron at the football field so if u can’t make it to the games u can still watch. overall just a good place to live especially if your a student, it’s walking distance to most classes.

Review 19 (2024-09-25 - Rating: 4)
The front office staff are very accommodating with new renters, and everybody has been very helpful!

Review 20 (2022-05-04 - Rating: 5)
I went into Ulofts with my cousin who is attending Tech in the Fall and we were so happy with the customer service we received. The lady that helped us- Miranda was so helpful! She went above and beyond and made sure all of our questions/concerns were answered! We had been looking at apartments all day and hadn’t received this much help so it was such a nice experience!Thank you!

Review 21 (2022-07-15 - Rating: 5)
Such a wonderful office. The decor is so welcoming and so is the young lady Faith! She is so helpful and always has a smile on her face. She is always full of information and leaves you feeling like you have been helped so much when you leave. She is definitely an asset to your company!

Review 22 (2022-05-04 - Rating: 5)
The place is definitely improving from the last time I was there. Miranda has went above and beyond on answering all my questions, she seems to really know the property as well as making me feel welcomed. The other 2 ladies working in the office were super sweet and welcoming as well. Would highly recommend.

Review 23 (2024-03-20 - Rating: 5)
Moved here from the capstone cottages. 1000x better. The staff is great, maintenance is very fast, and rent is affordable compared to other options like the Centre Suites.

Review 24 (2019-05-18 - Rating: 4)
Last year our room was a bit outdated, all appliances worked but the walls were ultra white, this year we have a really nice apartment. Management (John) is a great guy, if you have any issues he can find a solution. Maintenance is awesome, they always smile and greet us, not to mention they will fix any problem in a timely manner. ULofts isnt your typical college apartment, its quiet for the most part, lots of tenants have children, and youll most likely know your neighbors. Im going to miss living here, for the price and location you cant beat ULofts.

Review 25 (2017-07-25 - Rating: 5)
Living at Ulofts Apartments has been one of my best choices of my college career. The staff has been so kind to me from the maintenance employees to the manager. It made the environment feel so friendly and relaxed. Also the location is great and next to campus.

Review 26 (2017-09-07 - Rating: 5)
My girlfriend and I have lived here for three years and we both love it. A very friendly atmosphere and so close to campus. The all bills paid option is so nice as I dont have to worry about keeping track of when water or internet or electricity bills are due, everythings included. Not to mention the outdoor areas are relaxing and its not like some of the other rowdy college apartments that are thrown together cheaply and are trashed constantly.

Review 27 (2016-09-29 - Rating: 4)
First of all, I dont quite understand why the rating for Ulofts is so low. It shouldnt be.The location is extremely convenient. Its right across from campus and has variety of good places to eat nearby (Little panda, One guy, Tillys, etc). They have a VERY RESPONSIVE MANAGEMENT (this is what I value the most) who are extremely quick in responding to concerns, questions, requests, etc. They seem to sincerely care about the tenants stay at Ulofts and I want to give them a pat in the back for that. If you email the manager, he will get back to you almost instantly.Just of today, I found out that my toilet was leaking water and I emailed the manager. He responded instantly and had the maintenance person over within an hour or two.There is a relatively nice gym that has number of equipment that has great A/C. The lobby is always clean, and doesnt smell (sometimes the elevator and the hallways will smell of food- but thats not Ulofts fault).I see reviews that the elevators frequently break down (I havent confronted that issue) and that locks for property entrance are not enforced. From what Ive seen for a month, it always locks (sometimes earlier than the promised time) and every corner of the property is locked. Im rather concerned that I leave my house without my keys and that Id be locked out. I am a victim of a cultivation theory and I believe the safest place on earth is my office and my house. Ulofts make me feel safe and I assure you, thats rare to happen.The houses and hallways are not soundproof -- think of this apartment as an old hotel. You can hear doors opening and closing, what language people are speaking in the halls, and you can also tell if someones home or not. However, even though the exterior and the privacy problem may make Ulofts unattractive as your potential home; the apartment can transform into a home if you pay time and effort to do so (although theres nothing you can do about soundproof). Another downside is that its slightly inconvenient to access mail boxes and trash bins. Also, I did have a cricket attack, yes, a cricket attack for about two - three weeks. They kept popping up everyday. I had to handle this on my own but after my own treatment (the management did nothing about it), the insects are gone (I think). But none of these are so severe-- they should deserve 5/5 up until here.Anyhow, the two reasons why the review is receiving a 4 out of 5 stars is, first, because they dont have screens for the windows. I have opened the window (which I LOVE TO DO) less than five times since my stay here. It wouldve been perfect if they had screens for the windows. Second, the price varies depending on when you contract with them. I initially signed the contract because they told me that was the last room left, but when I checked back couple months later, they were offering rooms for about $300 cheaper. Im a student and $300 means a lot. I am loving Ulofts so far but I can find a room thats as close to campus at a cheaper price, I think I might seriously contemplate moving out next year although I love everything about this place.Again, its not a horrible place nor it should be getting 1/5 reviews. Its a decent place to live as a student. Hope this helps, RedRaiders.

Review 28 (2022-05-06 - Rating: 5)
I came here looking for information on an apartment here. Miranda instantly greeted me warmly, all smiles, walked me through the process and seriously knew the answer to every question I had. She made me feel confident and secure in my choice to rent at the ULoft apartments and I am so blessed! Thank you Miranda for being so genuine and patient with me! You are awesome best of luck!!

Review 29 (2012-08-10 - Rating: 5)
I have lived here for a year and a half and just resigned my lease for another year. The staff is very friendly! They recently had new management takeover and they will work to accomodate you with what ever you may need. The apartments are affordably priced because bills are included in the rent; this also includes no caps on any of your bills. Honestly, I have lived at university courtyard and a house in Tech Terrace, my rent seemed like a great deal at both of those places but I would spend anywhere from $150-200 in bills per month on top of rent. This added up over time. I also spend way less on gas since Texas Tech is literally right across the street and I do all my grocery shopping at Leonards grocery store.*Parking can be a bit difficult for visitors, but I have friends and family park on the street (free all day) or in front of which which on the weekends (since they will not tow after 5:30 pm). If they did not in force parking regulations they would have Tech students trying to park for free to walk to campus. I am glad they enforce towing, it keeps more spots open for actual residents.*I have had various maintenance issues with my apartment, which can happen in any place you live. With the old management they would take forever for something to get fixed. Now when I turn in a work order it gets fixed in a day or two, depending on urgency. For example I had some pluming issues and maintenance came to my apartment to assess the situation immediately and quickly fix the issue.

Review 30 (2015-07-01 - Rating: 4)
I have lived at ULofts for over a year and I really like it. The staff was really helpful when I was signing my lease. I moved from out of state so was worried about how I would get my keys & things but they were more than happy to accommodate.I like that I dont have to worry about going over in my electric bill. I have friends that live other places that say they go over their cap almost every month. I am able to study in my apartment with no crazy noise around me or anything like that. & the apartment is really nice in itself. I like that I dont have to use a laundry mat to wash my clothes because I have my own washer/dryer. & of course the fact that its right across from campus. I am an engineering student & I am able to get to my class in less than 5 minutes. So I can sleep in & still make it on time.One downfall is that the parking garage is kind of hard to navigate in my really big truck but once I figured it out, its fine now. Also, I hate that I have to pay $75 if I lock myself out when the office is closed because its someone who lives at ULofts that just comes to open my door. AND when someone down my hall cooks dinner, the entire hallway will smell like their meal for FOREVER. But once I am in my apartment, I cant smell it anymore so I guess it doesnt really bother me.

Review 31 (2018-09-30 - Rating: 5)
Been here since December last year and have enjoyed it so far. The staff are all friendly and accommodating. When we do encounter some issues in our apartment they act fast on it. Super close to campus! Definitely would recommend this place!

Review 32 (2022-05-05 - Rating: 5)
When I called to find out more information about this place, Miranda answered and was extremely helpful! She knew all the answers to my questions without even hesitating. I am helping my mom call apartments to find one for my brother and I will say I love the way I was treated by Miranda and that goes a long way when trying to find a place to rent. Thanks, Miranda, for being so kind and helpful.

Review 33 (2017-09-12 - Rating: 4)
My wife and I have lived here for about a month. Overall, we are very happy so far. There are quite a few amenities, such as the gym, two pools, billiards table, shuffleboard, fooseball table, ping pong table, poker tables, and a movie theater which can be reserved for movies, video game nights, or sporting events. They also have breakfast or lunch available on occasion, and they have different promotional incentives (such as writing reviews or sharing posts on Facebook for gift cards). My one complaint would be the size of the parking garage. I drive a Ford Taurus, and there is barely enough room for me to pull into and out of my parking space (the giant truck parked next to me doesnt help matters). But the location is incredible. Its a 15 minute walk to my building on Techs campus, and maybe a 20 minute walk to the football stadium. The building is clean enough, the people are friendly, and its pretty quiet around here. I plan to be here for the next few years while completing my degree at Tech.

Review 34 (2019-02-11 - Rating: 5)
Maintenance and Staff are amazing. They respond to our concerns really quickly and are super friendly. The best thing is also how close ulofts is to campus. They also provide us with free food and fun activities, which Is amazing for college students. I also dont have to worry about any caps on utilities.

Review 35 (2016-09-28 - Rating: 5)
A great apartment complex basically right on campus. The apartments are nicely done with stainless steel appliances, leather couches, and granite countertops. They have a fitness center, two pools, and even a small movie theater like room which is all awesome. Overall, a great apartment complex for any student going to Tech looking to live close to campus

Review 36 (2022-07-15 - Rating: 5)
Moving in here was the easiest move of all 4 or my years here at Tech! Faith gave my an amazing tour of the building and helped me so much during move in! I Wouldnt have been able to move in or fall in love with Ulofts without her help!

Review 37 (2022-05-06 - Rating: 5)
Miranda is so sweet and helpful! She gave me a tour of the apartments and answered all of my questions and made me feel very welcomed. I highly recommend Miranda, she is a very great leasing agent.

Review 38 (2021-02-09 - Rating: 4)
Increasing the rating to 4.I was unhappy how Ulofts was dealing 3rd party maintenance issues, see beneath for details, but things improved significantly. How they are trying to improve that is important to me. Last few months they were on top again. Solved all the maintenance request quickly. I am satisfied with the service.(02/09/2021)________________________________________I am increasing the rating to 3.My initial rating was 4 which I reduced to 1 (see details below). The good thing is they responded quickly after edited my review on 11/30/2020. They gave COVID as the reason for the delay and apologized for the delay.I appreciate the fact that they acknowledged the issue. Hopefully, the assistant office staff will take the maintenance requests more seriously to avoid the recurrence of similar situations.Thank you.(12/08/2020)---------------------------------------------------------------------------------------------------------------------I am taking away my original four star rating.Ulofts has an online system for maintenance requests. Maybe they take some extra time - when they need to back up other urgent works - but once you place your request you are done- this was my original comments which I posted almost one year ago. They used to response fairly quick in maintenance request. Now I feel some inefficient staffs are handling the maintenance department.For last almost one month the air heating system is down in my apartment unit. I submitted maintenance request on 11/12/2020 (Work Order #5986145), sent email, called the office and talked face to face. The third party was informed but we dont know when the heating system will be repaired- this was the answer I was getting again and again from the office staff.This morning I called them again requesting to solve the issue urgently as the unit become really cold even with the room heater on. In the afternoon while returning back to my apartment I checked the office asking the update. The third party is here but we do not know the work status- they replied technically.They were correct though! Carpet cleaning third party was working on other unit! You are awesome guys!I give up now. It feels like ulofts has become an apartment without maintenance department.

Review 39 (2015-04-10 - Rating: 4)
I like my apartment, its view and the staff so far! just last night we arrived and saw there is an industrial fan blower in the apartment and everywhere is wet! there was NO note that explains what happened and who was in the apartment!! I called the office and send them an email as well to ask them what happened and what was the problem and WHO entered my apartment, but NO answer and NO reply!! the maintenance came this morning to fix the pipe in the wall and then I stopped by main office to ask them what happened and when everything is gonna be fixed. However, they said they have NO idea whats going on in our apartment and they do NOT know what happened! then who is responsible for these kind of situation?!

Review 40 (2022-05-04 - Rating: 5)
Miranda is so great to work with, I have worked with her to book estimates with my company Carpet Tech. Shes always very prompt and up to date on every thing they need. The management at ULofts is top notch.

Review 41 (2019-04-11 - Rating: 5)
The location is great- its right across from campus which makes it super easy to get to class. The amenities are great, and I cant wait to use the theater. Also the utilities, cable, and internet are super affordable because they are included with no caps- AKA: NO UTILITY BILLS!!

Review 42 (2015-11-04 - Rating: 5)
I lived at ULofts for 3 years (2010-2013) and enjoyed my stay. The people in the office were friendly, maintenance was generally responsive, and in general I got about exactly what I expected for a not-horribly-expensive (despite furnished + location) apartment for students. Some of the other students were a pain (pet owners letting their pets crap in the halls during my first year, got woken up by fire alarms a few too many times).Random notes: Their free suddenlink internet was surprisingly more than enough (and consistent enough) for me to game on, and if youre in a room facing Broadway (which I was for one of the 3 years), youll get some unwanted noise and the occasional free country concert attendance (for good or bad). For meeting my not-horribly-high expectations Id really say 4.5 stars, but rounding up instead of down to offset some unreasonable reviews I see. Also math.

Review 43 (2019-03-01 - Rating: 4)
The closest apartment to campus. Its quiet and clean, the neighbors, the staff and the manager are very friendly. I enjoy the pools and the best part you dont need to pay for the utilities, its all included.

Review 44 (2022-05-06 - Rating: 5)
I used to live here not too long ago, unfortunately work took me to LA, but a sweet girl named Miranda I believe helped me through the process of beginning my original lease and was very kind and was able to convince me this was the place to live, and boy was she right! Hope she continues the hard work

Review 45 (2018-11-09 - Rating: 5)
Price and location are good and maintenance takes care of everything. Able to study, get to class on time with no bus schedules to worry about, have a parking space and there is a convenience store in the building. Plan to stay another year.

Review 46 (2017-11-02 - Rating: 4)
ULofts is a perfect place to live! Moved right when school started this year. There is 0 noise level here. I have never heard my neighbors so if you’re looking for quiet place to live this is perfect for you. Only complaint that I have is the inter net is down all the time! It seems like every other week the internet is down for a whole day. Other then hat it’s a really nice place to live.

Review 47 (2020-10-06 - Rating: 5)
Closest apartment to campus and best price to not have roommates. Fully furnished and never have to pay for utilities. Never had a problem with things breaking either. Could use updated amenities

Review 48 (2022-03-29 - Rating: 5)
An amazing apartment complex, love how it is in walking distance of Texas tech university. I am overall in love with how secure the apartments are, to the doors needing to be opened with a key as well as the gates to the parking lot.

Review 49 (2024-03-20 - Rating: 5)
The units are spacious and nice and the building has great amenities. They are always super quick to fix maintenance requests and the staff are super friendly.

Review 50 (2022-05-04 - Rating: 5)
I would highly recommend living here! It is well kept and everyone is very kind. Miranda in the office is so helpful and sweet and truly does care about the tenants unlike some places I’ve lived!!

Review 51 (2024-03-20 - Rating: 5)
Spacious apartment and plenty of storage space. I love the convenience of living here and the staff are all friendly.

Review 52 (2021-08-19 - Rating: 4)
Its a very honest place for the price you pay. The staff is very nice and helpful. I like it, like the apartment and the features that come with it. Overall, I would say that is worth it. You will not find any place of this quality for less than what they ask.

Review 53 (2024-03-20 - Rating: 5)
This place is the best when it comes to residential apartments that are close to the campus.They keep on renovating stuff and the staff is very responsive.

Review 54 (2024-03-20 - Rating: 5)
Great location with amazing views from my balcony ❤️

Review 55 (2017-09-07 - Rating: 5)
Its so convenient for me as a student to live here, I can just cross the street and be on Texas Tech campus. Plus now its right across the street from some great places to eat and several bars. Ive lived here for 2 years and I would probably live here again if I wasnt moving cities. 4.5/5!

Review 56 (2022-03-29 - Rating: 5)
I love how close to campus the apartment complex is. The most important thing of the apartment is the security and safety. I feel safe and how many locking doors there are to secure my safety. 10 out of 10

Review 57 (2022-05-04 - Rating: 5)
I recently went for an apartment tour and I had the best leasing agent faith, she gave all the information I needed answered all my questions, showed me all the best things about the apartment, and genuinely made made me very excited to move in. :)

Review 58 (2022-05-05 - Rating: 5)
Had a wonderful experience touring. Great staff. Loved Faith in particular she was very personable and was able to answer all my questions!

Review 59 (2022-05-04 - Rating: 5)
Faith is the BEST leasing agent! She is so helpful and kind! Thank you Faith for all of your hard work and expertise!🙌🏼

Review 60 (2022-05-04 - Rating: 5)
Faith is so sweet and was so helpful !! She showed me around and answered any questions I had !! She’s definitely the Best leasing agent !!

Review 61 (2016-12-02 - Rating: 5)
THIS PLACE ROCKS! People who dont have a good time look for things to complain about. The location is great and the price is amazing! Very quiet community! Clean and maintnence trys their best to get things done in a timely manner.

Review 62 (2024-03-20 - Rating: 5)
Love living here. It’s quiet. And The staff is amazing

Review 63 (2022-05-04 - Rating: 5)
Welcoming and clean place to live. The girls in the front office are super friendly and helpful especially Faith.

Review 64 (2024-03-20 - Rating: 5)
Great staff! Walking distance to Texas Tech university.

Review 65 (2024-10-30 - Rating: 5)
The staff is friendly and reliable

Review 66 (2022-05-04 - Rating: 5)
This place is amazing the rooms are very spacious and the service is on a whole other level very sweet and very understanding