Rockridge Springs Apartments

Located in Houston, Texas

Address: 17435 Imperial Valley Dr, Houston, TX 77060, United States

Phone: +1 877-398-7810

Rating: 3.5

Services

Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Swimming pool

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-08-23 - Rating: 5)
I consistently experienced the best apartment support at Rockridge Commons. The staff was always aware, friendly and helpful…The property upkeep was excellent. The maintenance cleans trash off property every morning & they are very well groomed on a tight schedule. New gates, new trash dumpster area, painted parking spots, new a/c units and lawn care are all done when I was there. Anytime I have submitted a maintenance request I have received a prompt response literally 24-48hours. Whether it was adding lighting in the parking area, replacing my dryer and dishwasher, or servicing the plumbing maintenance was always quick! I intended to continue renting from Rockridge but I was able to buy a home. I strongly recommend this property for new renters in the area, smaller families with children or elderly looking for a safer quieter property in that area. Security was visible all night hours. Property management can make or break your living experience and the ladies in the office especially the manager Sophia made sure they made my 2 years enjoyable and stress free!

Review 2 (2024-08-26 - Rating: 5)
I cant sing Lauras praises loudly enough! As the apartment assistant manager, Laura has truly redefined excellence. From day one, her commitment to ensuring every detail is perfect has been nothing short of extraordinary. Her responsiveness, professionalism, and genuine care for residents have transformed our living experience into something truly exceptional. Every issue, no matter how small, is handled with unparalleled efficiency and a smile that makes you feel like the most important person in the building. Laura’s dedication goes above and beyond, making her not just a fantastic manager, but a remarkable individual who makes this place feel like home. If there were more stars to give, Laura would deserve them all!

Review 3 (2024-08-23 - Rating: 5)
Rockridge springs is a great place to live. The office staff are very nice and respectful and help with any questions you may have and maintenance handles any issues that you have in your apartment within a day or two of work order and its complex and its normally very quiet. ⭐️⭐️⭐️⭐️⭐️ for me!!

Review 4 (2024-09-13 - Rating: 5)
I love living here it’s so peaceful. Sophia has been the best property manager that has worked here. She really cares about her people

Review 5 (2024-01-30 - Rating: 5)
Just moved to Houston and was looking around. Went to four locations and they had the best rates and overall best looking apartments to match the price. The office agents are super friendly and welcoming. Mrs. Ashley helped me with an application . She took her time to explain and helped me understand the process of leasing. She showed me around the complex and I thought the place was pretty nice.

Review 6 (2024-09-28 - Rating: 4)
Very good apartments to live in if you want peace and quick quality maintenance request and understanding and willing to work with you manager.

Review 7 (2024-08-23 - Rating: 5)
Ive lived here and love it! Managment always helpful and keeps ontop of everything. Ashley and Lucero are amazing but all the office staff is gratis!

Review 8 (2024-08-26 - Rating: 5)
Ive been living here almost a year and the staff in office are awesome they are like family love them.

Review 9 (2020-06-14 - Rating: 5)
I’m very impressed with the service and their leasing agents. Samantha and Laura. Samantha was my leasing agent but Laura was awesome and kind all the time. She speaks both lenguajes English and Spanish. When Samantha were out the office Laura always took care of every doubt and question. very efficient with our application. The process was very smooth. The first day when i drive there to see the unit Samantha weren’t there. So a young Hispanic lady showed me the unit, but the worst service with her, she was talked to me so rude, to be honest I don’t know why this company still have her there. I was about to just go and look for apartment somewhere else. But when got back to the office there was Laura, she helped me out with my copies very kind, with her excellent customer service skills. Samantha helped me out with all the process, the unit that I choose is so cozy and beautiful, everything are working properly and also I found my apartment clean and with a little welcome present 🎁. They have a nice pool, unfortunately can’t uses at the moment because the health contingency. All the staff there are so awesome except that lady that I was talking about. Please look for Samantha and Laura for you next apartment leasing agent. Excellent place to live. Excellent staff. Off course 5 ⭐️⭐️⭐️⭐️⭐️ Thank you very much, from Leo.

Review 10 (2024-08-24 - Rating: 5)
Very quiet property maintenance is great.Most of all the property manager Sophia is amazing as well as the staff.

Review 11 (2024-03-01 - Rating: 5)
We had a great experience with Crystal the leasing , was always helpful and she always understood our needs! I love my apartment.

Review 12 (2020-01-04 - Rating: 5)
I lived very happy here my kids grew up here. Connie is very sweet excellent manager. She helped me a lot when the hurricane came. The office ladies have excellent customer service. The maintenance crew are super efficient.

Review 13 (2024-08-23 - Rating: 5)
Lucero the lady at the front is really helpful ever since I moved here from New Mexico and the work environment is great

Review 14 (2022-08-05 - Rating: 5)
My move in experience was smooth and easy processing even with not the best renters history my Leasing Agent Ms. Marcasia Day was there with me every step of the way making sure I had all my questions and concerns we answered. I even had a chance to go ahead view walk-through and even check everything in my apartment versus the normal routine apartments just give you the keys and then you off on your own trying to go find your own apartment and also figure out what it looks like. I will go ahead and recommend this place to my friends ,buddy or even co worker that is looking for affordable quiet nice living this would be called home .Thanks again Ms.Marcasia Day

Review 15 (2024-06-07 - Rating: 5)
Very nice apartment. I love my sliding door. Safe place to live. The rent is reasonable.

Review 16 (2019-04-05 - Rating: 4)
I’ve been here for 4 months now and honestly it’s not that bad. The only issue I had or I’d advise is to check that everything works before you sign a lease. That includes light switches, ceiling fans, of the heater worksBasic things because they do take a while to fix them unless you bother the office until they fix thingsOther than thatI was a bit skeptical about the area since I hear people calling it “guns point” but so far everyone minds their own business.So I haven’t had any problems as far as safety.

Review 17 (2018-05-27 - Rating: 4)
I moved here in October 2017 & my apartment wasnt ready but to compensate me they gave me $250 off my first months rent!!!! I havent had any problems here if i need something fixed they come in a timely fashion usual a day two at the most. The maintenance guys are professional & nice as well as Marissa & office staff. I dont have any problems with rodents or pests if you have roaches its because you brought them. Parking could be better but my rent is reasonable & it NEVER CHANGES one flat rate which was talked about before i signed my lease overall i would recommend these apartments to anyone who wants to live somewhere where you will feel comfortable & safe come to Rockridge Springs!!!!!!

Review 18 (2019-06-25 - Rating: 5)
I been here 3 years. They always take care of me and they always make me feel like Im home. The ladies at the office are very professional and tentative. Outside staff is amazing, they always get my work orders done in a timely manner.

Review 19 (2020-04-27 - Rating: 5)
I did not end up renting at Rockridge Springs,however,my showing was very positive!! I really enjoyed Samantha and how professional she was.She made me want to rent at these apartments!!If all employees are like Samantha..I am sure this is a great place to be a resident at!! Thank you for making my tour so pleasant!

Review 20 (2023-04-25 - Rating: 5)
Move in was a bit rocky but after that weve had nothing but a great experience with this complex the town home apartments are pretty great spacious love here thinking of re-signing for another year office manager and staff are always kind and fast at communicating

Review 21 (2020-07-13 - Rating: 5)
5 stars for Rockridge Springs, 100 stars for leasing agent Samantha Tealer!! I was calling different apartments in the area and speaking with her gave me confidence in this community. She will do whatever she has to in order to fulfill all your needs. She even offered to stay overtime to assist me. I was like what? Lol. Im all happy in my apartment now and its all thanks to her. The community is pretty chill. Amiable neighbors it seems. People like speaking and smiling. Close to major bus routes. And a nice park close by if you enjoy walking or running. I would highly recommend. When you call the number ask for Samantha Tealer and I guarantee you will be overjoyed with her excellence customer service skills. Love and Peace!

Review 22 (2024-08-23 - Rating: 5)
I love the staff they are very helpful and knowledgeable about whats gonna on with the property. Couldnt ask for a better staff

Review 23 (2016-12-16 - Rating: 5)
It just made me upset when I seen the comments above cause they are so far from the truth. When Maria was here she was the sweetest thing ever. They have been switching out a lot of people I just really hope Connie and Ms Stephanie are here to stay. When I first met Connie I knew by the look in her face that she was a veteran at being an apartment manager and I told her all my problems and she handled them immediately. Her and Stephanie together like a Dynamic duo they are beast at when they do, I hope they dont leave anytime soon. When they leave I will follow behind them. I finally have apartment managers I can trust.

Review 24 (2022-09-22 - Rating: 5)
Congratulations Laura, new Assistant Manager of Rockridge Springs Apts. Ive lived here nearly five (5) years. Laura was a leasing agent at the complex for several years before her promotion.Ive always enjoyed working with Laura who is even-tempered, knowledgeable, helpful and a really nice/decent person. Laura is always professional and her promotion is well-deserved.Rockridge Springs is fortunate to have her.

Review 25 (2024-02-13 - Rating: 5)
The staff in office r very knowledgeable a very pleasant ! Very affordable complex maintenance response very quickly ! My overall experience has been absolutely wonderful I recommend this property 💯

Review 26 (2020-06-10 - Rating: 5)
Moving in this week but I already know is going to be a great experience. I want to thank Laura C.for her courtesy and PROFESSIONALISM. She has great personality. Ill ONLY deal with her. only!

Review 27 (2020-06-12 - Rating: 5)
Ms. Samantha is like a breath of fresh air... she was extremely helpful as well as professional. I felt comfortable from our first phone conversation. The community seems cool havent had any issues yet.

Review 28 (2020-05-13 - Rating: 5)
This was my first time renting an apartment and Ms. Sam has gave me the best experience EVER she listen to me with what i needed and made just that happen. She was very professional and worked fast and hard to get me what i needed she made this whole process amazing as long as she is in the fromt office i will continue to live there she this so easy for me

Review 29 (2016-12-16 - Rating: 5)
Me and my girlfriend have lived here for a while. We were here when Cindy(OLD MANAGER) was here I honestly couldnt wait until she quit or got fired. She was always so rude and disrespectful as if she owned the apartments on the other hand MS. CONNIE AND MS STEPHANIE ARE EXACTLY WHAT THIS PLACE NEEDS THEY ARE KIND. RESPECTFUL AND THEY MAKE U FEEL COMFORTABLE AND THAT THEY ARE HERE FOR YOUR EVERY NEED. THEY WORK WITH YOU IF YOU NEED. THEY ARE THE ONLY REASON WE HAVENT MOVED. TRULY THE BEST APARTMENT MANAGERS IVE EVER HAD

Review 30 (2016-12-16 - Rating: 4)
Great place i love my apartment ! since ms Connie came she is always on top of everything,,, the new assistant manager i believe her name is Stephanie she fixed the mess on my acct (because Krissy never knew what she was doing) The maintenance staff is awesome.

Review 31 (2024-08-28 - Rating: 5)
Very gratis servicio from lucero and ashley ! Always ready to help me !

Review 32 (2023-11-16 - Rating: 5)
They were all great and my experience was fantastic. The leasing staff especially Ashley were all very helping and amazing

Review 33 (2022-04-06 - Rating: 5)
The staff was very professional and kind!Highly recommend Kess as your leasing agent. She went above and beyond to help me as I was transferring from a different state.

Review 34 (2024-01-30 - Rating: 5)
Been in my Apt for a couple of years never had an issue with my apartment. Office staff always help me Maintenance always on point

Review 35 (2020-10-12 - Rating: 5)
Samantha Tealer is a great leasing agent at their office. She goes the extra mile to help future residents find what they want. Shes friendly and responsive. Thanks, Samantha!

Review 36 (2022-04-01 - Rating: 5)
I came and toured the property here a couple of weeks ago. The property was clean and the office people was very nice and professional! I decided this was too far from my job but I would love to rent here in the future!!!

Review 37 (2020-05-21 - Rating: 5)
The community is very nice and kid friendly Cheyenne is amazing tour guide of the property great costumer service convenience me to rent my amazing new apartment thank u so much the rest of the team just like her highly recommend these apartments.

Review 38 (2024-01-30 - Rating: 5)
I came to ask a few questions over renting. Staff are extremely nice and helpful especially a staff member named Ashley.

Review 39 (2020-06-03 - Rating: 5)
Samantha was extremely helpful when going thru the rental process. She was friendly and nice. The apartment was clean. I would refer other people to Rockridge Spring.

Review 40 (2024-02-02 - Rating: 4)
I have been living on property going on 1yrs and it has been wonderful crystal is always helpful when it has came to customer service.

Review 41 (2020-06-16 - Rating: 5)
Samantha truly went above and beyond to accommodate my boyfriend and I with our moving process. She has been a pleasure to work with and her customer service is amazing.

Review 42 (2024-01-22 - Rating: 5)
The service is excellent, when maintenance come they take care of things. Management is fair firm consistent.

Review 43 (2018-02-17 - Rating: 5)
I absolutely love this place, I know it doesnt look like much, but Ive been here for 4 months so far. Ive never had any problem with bugs, or anything like that. Ive never had a break in, Ive always felt safe here.

Review 44 (2024-01-30 - Rating: 5)
Lucero it’s a wonderful lady this office when I was looking new apt always making sure I get that help I need thank you lucero

Review 45 (2020-05-22 - Rating: 5)
Very helpful leasing ladies & very welcoming & respectful Ms.shiyanne even helped me with my luggage first move in date, Apt have plenty space & was well furnished, pretty chill so far 👍🏽 👌🏽 Maintenance came right away aswell to fix Ac & tip porch light

Review 46 (2020-05-22 - Rating: 5)
Good place to move if you’re looking for the best deals on renting, leasing women very friendly & welcoming, when I first moved in apt was awesome lots of space & floors were nicely cleaned & furnished, ms.shiyann who works in the office even helped me bring in luggage 👍🏽 Ac went out & top porch light went out & maintenance did come to fix right away 👍🏽

Review 47 (2023-06-12 - Rating: 5)
Always have a great experience with the ladies in the office no matter what my issue is. Mrs.lucero Flores is very nice and helpful thank you

Review 48 (2022-04-01 - Rating: 5)
The leasing staff and Ms.Kess are always amazing. She will always make sure my apt needs are met!

Review 49 (2022-04-01 - Rating: 5)
The leasing agent named Kess has amazing customer service. She went above and beyond to help me with my move in

Review 50 (2020-05-15 - Rating: 5)
Stephanie is our new Leasing Manager. She treats everyone with the greatest respect and is very helpful. Congratulations!

Review 51 (2022-04-01 - Rating: 5)
I love everything about Laura, she’s always helping me more than she should and very professional! I highly recommend business with her!

Review 52 (2023-03-23 - Rating: 5)
Ms. Kess at the leasing office has been such a great help getting me moved in! Thank you so much “

Review 53 (2020-01-04 - Rating: 5)
I lived here for 15yrs and the office staff are really nice and helpful. The maintenance staff are very hard working they fix my problems right away.

Review 54 (2020-05-21 - Rating: 5)
Thank you Ms. Samantha TealerShe a very awesome caring personShe very understanding and works with you n your situation shes very sweet and kind hearted she deserves a good raise and bonus Ms.Samantha ur awesome keep up good work Ms lady.🦋💜

Review 55 (2022-04-05 - Rating: 5)
Kess in the office is Great! She is very polite, friendly and funny. Thank you for always taking the time to help me!!

Review 56 (2020-06-01 - Rating: 5)
Thanks to Cheyenne for helping me through out the whole process. I now live in the apartments thanks to her she convinced me and I do not regret my decision on moving in.

Review 57 (2022-04-02 - Rating: 5)
Laura has been the most professional and helpful since I’ve moved here. Nearly anything I’ve needed assistance with has been taken care of in a timely manner that we’ll exceeds my expectations

Review 58 (2020-06-17 - Rating: 5)
Samantha at rockbridge spring rocks. Shes is the nicest women in the world. She went out of her way to make us feel welcomed .

Review 59 (2022-04-25 - Rating: 5)
The leasing agent Kess is always so kind and humble. She answers all my questions wjen it comes to rent

Review 60 (2016-05-09 - Rating: 4)
My parents have lived at rockridge springs for 2 years now and i lived there for a few months with them we never had issues with office or complex i come home late at 3 am from work and i have no issues with walking to my apartment as well and any maintenance gets fixed asap only thing i dont like is the neighbors cant seem to throw their trash inside the dumpster

Review 61 (2020-05-21 - Rating: 5)
I really like the way Ms Cheyenne explain everything to me she was very professional I would definitely make that apt my home ty Ms Cheyenne

Review 62 (2022-03-31 - Rating: 5)
Love the staff, they are always friendly and create an inviting atmosphere. I have been here for a little over a year and don’t have many complaints.

Review 63 (2020-05-21 - Rating: 5)
Excellent apartment complex! Very friendly staff , clean and up to date! 10/10 definitely recommend.

Review 64 (2022-04-01 - Rating: 5)
Kess is very polite and friendly. Go to her for any leasing needs

Review 65 (2020-01-03 - Rating: 4)
I would recommend Rockridge springs, they are pretty nice apartments. The staff there are nice people and they are very helpful.

Review 66 (2020-06-02 - Rating: 5)
Sam went out her way to make finding my new place a joy today. Thanks Sam and keep being customer service friendly.

Review 67 (2023-03-31 - Rating: 5)
Very Cooperative Leasing Office Staff and nice experience to live here

Review 68 (2020-02-01 - Rating: 4)
Just think that the fees(add)are a bit much for a 1/1!!! THANKYOU but ILL just have to work harder,longer hours,because I really love this property!!!👍👍

Review 69 (2021-11-09 - Rating: 5)
This is my first apartment and Shae made the process really easy and fast.Thanks a lot Shae

Review 70 (2022-03-30 - Rating: 5)
Kess and Laura were very helpful with move in. Thank you girls

Review 71 (2022-08-19 - Rating: 5)
Customer service was amazing she guide me and help me through everything 💕

Review 72 (2022-04-01 - Rating: 5)
Kess the leasing agent always helps me with rent thank u!!

Review 73 (2022-04-01 - Rating: 5)
They have very lively personalities and helpful at the same time

Review 74 (2019-09-20 - Rating: 5)
I want to kno how much for a 1 are two bed room n do they take long to accept you

Review 75 (2022-03-31 - Rating: 5)
Management is awesome really nice apartments

Review 76 (2018-09-20 - Rating: 4)
Great for shopping in the area and running in the park or just having family time in the community.

Review 77 (2019-04-05 - Rating: 5)
2 months here and it’s been alrightPretty cheap for a 1 bedroom

Review 78 (2022-03-30 - Rating: 5)
Kess in the office was very friendly and helpful!!

Review 79 (2016-12-20 - Rating: 5)
Nice quiet community ! Love the remodeled floors !!

Review 80 (2024-01-30 - Rating: 5)
What an awesome staff!

Review 81 (2022-03-30 - Rating: 5)
Kess Was helpfull with Rent

Review 82 (2022-04-01 - Rating: 5)
Got approved really fast!!

Review 83 (2022-10-10 - Rating: 5)
I hate my life🤭

Review 84 (2021-08-25 - Rating: 5)
Ok

Review 85 (2022-04-19 - Rating: 5)
I have been in this property for 3 years and whenever I need help, Laura always helps me with everything. I recommend her if you are looking for an apartment, go to Laura, she is very kind.

Review 86 (2022-04-02 - Rating: 5)
I have lived in this property for years, whenever I need help I go to Laura, she is always so kind and willing to help me.