Reveal on the Lake Apartments
Located in Houston, Texas
Address: 1600 President George Bush Hwy, Rowlett, TX 75088, United States
Phone: +1 469-838-5412
Rating: 4.1
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Business centre
- Fitness centre
- Pets welcome
- Swimming pool
- On-site parking
- Dog park
- Dogs allowed
Categories
- Apartment building
- Apartment complex
- Apartment rental agency
- Furnished apartment building
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-09-17 - Rating: 5)
Amazing, easy, streamlined process from viewing empty apartments to signing up and executing. Miranda was immediately welcoming and available to show me open apartments and within two days I was in. The property is spectacular, extremely well kept with great views of the lake, including a walking trail. The apartment itself was so clean. It was as if it was brand new, you couldnāt tell anyone had ever lived there before! Huge oversized windows to take in the views, and soaring ceilings, large decks. Community is quiet and thereās a shared social lounge with computers, coffee and TVs. Amenities include daily valet trash, gym, huge infinity pool and package service with lockers on site. Highly recommend you at least view the property before choosing another. ;) -
Review 2 (2025-02-21 - Rating: 5)
I canāt say enough great things about Reveal on the lake! From the moment I moved in, everything has exceeded my expectations. Ariana is amazing and super helpful. She is top notch. The management team is incredibly responsive, professional, and genuinely cares about the residents. Any maintenance requests are handled quickly and efficiently, which makes a huge difference in daily life.The amenities are top-notch (resort-style pool, state-of-the-art gym, clubhouse, dog park.) The community is always clean, well-maintained, and has a welcoming atmosphere. Plus, the location is perfect (close to nearby conveniences like shopping, dining, parks, or major highways)Security and parking are never an issue, and the neighbors are friendly, making this place truly feel like home. If youāre looking for a place that offers comfort, convenience, and a great community vibe, look no further! Highly recommend! -
Review 3 (2024-08-31 - Rating: 5)
One of the prettiest places to live in! Beautiful view sunset/sunrise. Clean complex, great apartments, neighbors, staff, and safe neighborhood! Miranda was very helpful and made the process so easy. -
Review 4 (2024-08-16 - Rating: 5)
Just moved in and couldnāt be happier. Miranda was great to work with. Helped me process my application quickly, patiently answered every question and made the move-in process easy.Every tenant Iāve run into has mentioned how much they love it here. Beautiful views, clean and well kept. Love it! -
Review 5 (2025-02-28 - Rating: 5)
My husband and I have been living here for almost a year now and we love it! The team is here is amazing we were able to transfer to another apartment here on property and the process was nice and smooth! If youāre thinking about living here definitely consider it! -
Review 6 (2024-12-18 - Rating: 5)
My wife and I just moved into an apartment here from out of state and Ariana made our move-in process quick, easy, and painless the entire time! She happily took videos of different apartments for us while we were apartment hunting remotely and always responded to our questions in a prompt and polite manner. It has been a great experience so far and I highly recommend Reveal on the Lake Apartments! -
Review 7 (2024-11-26 - Rating: 5)
Absolutely amazed with this property. Miranda has been extremely helpful and made our move in process so easy and stress free. She made sure to keep us updated and informed on the status of our application. The property is well maintained, clean, quiet, big and has great amenities. Could not find a community as great as this one in the area! -
Review 8 (2022-06-07 - Rating: 5)
My wife and I have been living here for over year. We have immensely enjoyed life here. Its very dog friendly and we have a beautiful view of the lake from our apartment. The grounds are always very clean with great landscaping. We love the paved walking path along the lake with nature all around it and go on it often. The office staff has always been very responsive, especially Celeste, she has been very welcoming and helpful, anything Ive needed she has quickly resolved it for me. Bre, in the office, is also friendly and accommodating. I would like to add that Brian, whos on the maintenance staff, is very professional, courteous, and fast. Every maintenance request I have submitted he resolves within 1 or 2 days. -
Review 9 (2024-11-11 - Rating: 5)
My boyfriend and I moved here from out of state and the application process and move in couldnāt have been better. Miranda and Ariana have been so wonderful to work with. They both were responsive during our virtual touring and application process, by sending us pictures and videos due to not being able to be here in person. Miranda went above and beyond accommodating our move-in after a 22 hour road trip. Everyone here has been wonderful, our apartment was move-in ready (beautiful and clean) the property is very nice, and the amenities are accessible and very well kept. Weāre excited to spend our time here! š -
Review 10 (2024-12-23 - Rating: 5)
I had an amazing experience at Reveal on the Lake! The leasing staff were incredibly helpful and friendly they made the touring experience so fun and informative . The views from the units are absolutely stunning!!!! The breathtaking lakefront scenery is what sold me! Highly recommend checking it out! -
Review 11 (2024-09-12 - Rating: 5)
I spent months looking for the right place to live. Nothing caught my attention. Once I toured the property I felt relaxed. A short time later I found the perfect place. The staff was wonderful, walking me through each step of the process. I found my long term home. I want to say thank you to Ariana for all her guidance. If your looking for a quiet community with nice amenities this is the place to be. -
Review 12 (2023-09-13 - Rating: 5)
This is a wonderful property that is well-maintained. The office staff are all fantastic and responsive to requests. They work hard to give this place a nice community vibe: wine nights, food trucks, omelet brunch, nacho nights, movie nights. My floor is very friendly and quiet. Living by the lake means many insects, but that is expected. Sunrises & sunsets are breathtaking here! -
Review 13 (2024-12-24 - Rating: 5)
I love living here. Been here for almost and year and the peace of mind I have here is great. My son and I love walking the trails with our dogs. Miranda, Ariana, and Raquel are amazing and are always helpful when needed. -
Review 14 (2024-09-02 - Rating: 5)
From the first moment my family and I stepped into the leasing office it felt like home. From the amazing view, gym, kid playground, dog park, etcā¦ Miranda and Ariana made our process to move in so easy. Only day 3 and itās been amazing to see the sunrise. -
Review 15 (2024-12-01 - Rating: 5)
5/5 I wish there could be more stars so 5/5. It was definitely the right choice moving in, Miranda Garcia helped during the whole process and she always answered my questions so my moving process went smoothly, sheās an amazing and professional person sheās always there for you .If you looking for a new place to live Reveal On The Lake is definitely the best choice. -
Review 16 (2024-07-30 - Rating: 5)
I recently had the pleasure of experiencing exceptional service that truly exceeded my expectations. From the moment I inquired about availability, Miranda was prompt, courteous, and incredibly helpful. The leasing process was smooth and transparent, with clear communication every step of the way. When Miranda was unavailable, her colleague was even available to assist us!Once I moved in, the level of care was even more impressive. Maintenance requests were addressed swiftly and efficiently, often completed within hours of submission. The apartment itself was immaculate upon arrival, showcasing the high standards of cleanliness and attention to detail.The management team regularly checked in to ensure everything was running smoothly and proactively provided updates on community events and improvements. This level of attentiveness not only made me feel valued as a resident but also created a welcoming and well-maintained environment. Overall, the outstanding service made my stay both comfortable and enjoyable. Highly recommended for anyone seeking a top-notch living experience. -
Review 17 (2025-01-17 - Rating: 5)
Yes my name is Edward Coy of residence of your apartment complex reveal on the lake I just want to let yall know you have amazing people in the front office working for you Ariana Miranda and Raquel every time I go into speak with them they are so professional and they handle issues immediately cant ask for anything better than that most importantly the maintenance crew you have working out here is outstanding especially Dwayne he goes above and beyond for these residents Youre so blessed to have people like this working for your company they are truly five star employees -
Review 18 (2024-10-21 - Rating: 5)
Beautiful property. Happy to be a new resident. Our leasing agentMiranda Garcia, was very professional and was great at walking us through the application and move in process. -
Review 19 (2025-02-22 - Rating: 5)
I love staying here Iāve been living here for 5 years and the team that they have now is amazing! The office staff is always helpful and the maintenance team is super responsive even after hours. -
Review 20 (2025-02-22 - Rating: 5)
Ariana was amazing and helpful! My son leased from her this is his first apartment and she was so very helpful! -
Review 21 (2024-06-19 - Rating: 5)
I can truly say that my entire experience has been incredible. Start to finish! Ariana assisted me from the very beginning! She was kind, professional, informative, and all around Awesome!!! We LOVE our townhome. It is beautiful, our neighbors are so nice, and the community is clean, we feel safe, and the amenities are great! I highly recommend moving hereā¦and have Ariana help with the process! -
Review 22 (2024-08-25 - Rating: 5)
Just moved in from FL and the staff was super nice and helpful. Miranda made my moving process easy, she was very consistent, knowledgeable and available. Also a special Thanks to Arianna as well. Everything met my expectations! -
Review 23 (2024-12-13 - Rating: 5)
Leasing staff are wonderful! Raquel knows all and made me feel welcomed. Definitely recommend. -
Review 24 (2024-09-25 - Rating: 5)
Move in was smooth, Unit was clean and the staff was great and very helpful. I appreciate Miranda so much for keeping us up to date with all the details regarding our move in. -
Review 25 (2023-08-25 - Rating: 5)
My wife moved in when this property first opened under the Mansions. We lived here for 18 months before deciding to change directions. Weāve been gone about two years now and we are looking at moving back. This property was by far the best property either of us have ever lived and we miss it. The whole property had a community vibe when we left and when I went to talk with the office today, it felt even more like a neighborhood.The amenities Reveal offers is top notch. The pool is beautiful and relaxing, the gym has excellent views of the lake while you work out, the paths are a little awkward just because they just end but definitely makes for a fun easy little run right off your porch. The units feel luxurious and are definitely something we want back.After speaking with Ariana in the office today, I believe that moving back is definitely going to be the right choice for me and my family. I would definitely recommend! -
Review 26 (2023-08-28 - Rating: 5)
So Iām still shopping around and leaving reviews for all the locations I visit but this place quickly became my favorite! The property is GORGEOUS! The amenities are awesome. I toured with Raquel and she was so sweet and funny, very professional. It is a little on the higher end of my budget but honestly I can understand why and it seems worth it. Iāve been doing the apartment thing for about 16 years now so I know it always looks better before you move in but I was still really impressed. Iām about 3 months out from moving but so far this is my first choice. -
Review 27 (2023-03-10 - Rating: 5)
Great views, especially sunrise and sunset across the lake. Lots of friendly people and dogs. Management has always been responsive and professional. We feel fortunate to have found this place. -
Review 28 (2024-09-16 - Rating: 5)
Very friendly staff, accommodating to all of your needs. Great place beautiful amenities! just moved in 10/10 recommend! -
Review 29 (2024-11-01 - Rating: 5)
I toured recently and this place is beautiful! Iāve already applied and cannot wait to move in! The apartment Iām moving into is gorgeous and has a lake view! Canāt wait to sit on my patio while the sunrises!! -
Review 30 (2023-02-11 - Rating: 5)
It has been a wonderful experience living here. I feel completely safe whenever I come home late, very quiet throughout all hours of the day. Landscaping is beautiful, great holiday parties/events.The maintenance crew is very professional, fast and efficient whenever you place an order!The ladies in the lobby (Celeste, Bre & Alexis) are all very professional, responsive, friendly, and knowledgeable about things to do in Rowlett and surround East Texas communities!If you decided to move to these apartments it will be a great decision for you and your family. -
Review 31 (2024-12-13 - Rating: 5)
I changed my review they are trying to make me leave and give my apartment to someone else with cheaper rate š, they are tried to charge me more when i ask to renew my lease but I refused to pay more , they listed the apartment online for $340 less i called trying to get the same rate since Im considering this apartment home but they said i have to apply online and if all good i have to leave for a week and then come back :( , it make no sense , they are trying to make me leave the apartment and give it to someone else with cheaper rate when Im trying my best to stay I asked to speak with a regional manager but no way to reach the manager -
Review 32 (2023-09-12 - Rating: 5)
Just moved here from the Houston area for work. My apartment search was long and frustrating, but everything changed when I visited Reveal on the Lake. This is by far the nicest and safest apartment complex Ive lived in. The leasing staff, Ariana in particular, have been extremely helpful and kind throughout the process. If I had any questions, the leasing agents were regularly available if needed. I heavily endorse this complex as your future home. -
Review 33 (2021-06-16 - Rating: 5)
My experience here at The Mansions on the Lake has been nothing short of superb! I thank God each and every time I enter my home because this place is truly my personal sanctuary. The unit is gorgeous and the layout perfectly intersects privacy with open concept!The staff at the Mansions on the Lake is exceptional! I particularly have enjoyed working with Assistant Manager, Will Lawson, because he is very professional, upbeat, yet straightforward. He willingly helps you understand how the complex operates and goes above and beyond to help you understand how the lease works as well. You can see Will in the office or walking the complex, and he will greet you with positive energy! If you are looking for a place to call your own personal paradise, stop by The Mansions on the Lake to see Will Lawson and tell him T. Stewart sent you! -
Review 34 (2023-04-28 - Rating: 5)
I toured this community and it was absolutely breathtaking. The community looks just like the photos on their website, which is rare nowadays. The staff was also super friendly and extremely helpful, not like how car salesmanās type of sales which is appreciated when making a decision this big. I am definitely choosing this place as my new home for when my current lease is up! -
Review 35 (2022-07-30 - Rating: 5)
This is a great community. The lakeside setting is amazing, walking trails are great, and the buildings are new and really nice. The new owners and property management team is stellar! Friendly, involved, proactive, prompt! They do a great job making it feel like community, nice events to get people interacting, and they know you by name, and your dogs name. Maintenance is fantastic, prompt, considerate, and they keep the property and dumpster area so clean. -
Review 36 (2023-10-20 - Rating: 5)
Moved to Rowlett from Phoenix and the team at Reveal on the Lake made the transition smooth and easy. Flew out on a Monday and was signed and ready to move in by that same Friday. Team acted fast and helped me out big time. Arianna in the leasing office was AMAZING to work with. Walked me through all the steps and communicated very thoroughly. Complex is very well maintained and apartments are spacious and clean. Would highly recommend if anyone is looking to move to Rowlett. -
Review 37 (2020-02-20 - Rating: 5)
My experience moving in and living at Mansions on The Lake has been nothing short of amazing. Alicia was the leasing professional who assisted me in finding the perfect unit. I visited the property one week before I needed to be out of my previous apartment. Alicia worked tirelessly to ensure that everything went smoothly and without delay. Furthermore, she went the extra mile by providing frequent updates and even reminders to complete tasks at my previous place. Aliciaās great knowledge, professionalism, and overall solicitude helped make my overall moving experience enjoyable and stress free. Thank you to the leasing professionals and management team here at The Mansions On The Lake! -
Review 38 (2024-06-09 - Rating: 5)
Ariana was great to work with and very helpful with moving in. Thank you to the maintenance guy who came in a timely manner on Sunday to fix the issues with the fridge and freezer. 5 thumbs up!!! -
Review 39 (2020-10-04 - Rating: 5)
Our experience here has been great! Alicia is our leasing consultant and she was VERY professional and organized. We originally wanted just to get a tour but because we loved the apartments so much, we ended up signing our lease within that week! She made the process very smooth and stress-free from the beginning to the end! Thank you Alicia for helping us call this our new home! :) -
Review 40 (2023-11-20 - Rating: 5)
Emma did an exceptional job showing us the property and its amenities! Made me feel welcomed and not pressured to make a decision. I can see myself living here and if so I would recommend Emma as your rep! -
Review 41 (2022-05-24 - Rating: 5)
Iāve lived here at Reveal since it was a Mansions property. Management has taken a complete change for the better! The staff is accommodating and friendly. The office is always busy but I never feel rushed or ignored. Alexis has been such a pleasure to work with as we renewed for another year and had some renewal concerns. She addressed everything and made sure we felt heard during the whole process. Ask for her if youāre stopping by for the first time! You wonāt be disappointed. -
Review 42 (2024-06-23 - Rating: 4)
This is a beautiful place. The staff is great, it was an easy transition to move in. The grounds are so clean. Iām happy to be apart of the community. ā¤ļøā¤ļøā¤ļø -
Review 43 (2020-03-26 - Rating: 5)
My experience moving into my new apartment has truly been amazing. Searching for a place to live can be a very challenging process, but my leasing agent, Alicia Sadler, had so much patience working with me to find the perfect apartment because I know Iām very indecisive. Anytime that I need assistance with anything, she is very quick to respond as well as the other staff members. So far, my experience living at the mansions on the lake has been great and I am happy to call this place my home. -
Review 44 (2020-04-21 - Rating: 5)
Beautiful New Home! I worked with Alicia who was amazing in every detail. the property is well landscaped and nestled on the banks of Lake Ray Hubbard. The walking rail is great and my home has many high end finishes and features including great appliances, high ceilings, attached garage, spa tub, large shower, and more. It is so relaxing coming home to this. I havent had the chance to use the amazing gym, aqua massage or clubhouse yet but they are very nice. Also love the package lockers! So glad I found this place. -
Review 45 (2020-09-03 - Rating: 5)
Weāve been living here for about 4 months or so and couldnāt be happier. Our unit (2 bed/2 bath/2 car attached garage) is a perfect fit for us. I love the space we have and the garage provides that extra sense of security which is super important to us. Weāve had multiple friends over that have expressed how much they also love the place. All interactions with staff have been really pleasant but most notably with Alicia Sadler. She has a way of making you feel like a good friend while also keeping everything completely professional. Overall we couldnāt have asked for anything better. -
Review 46 (2024-12-23 - Rating: 5)
Ariana provided a wonderful tour and informed information. Great young professional! -
Review 47 (2023-03-18 - Rating: 5)
After just a tour with Alexa in leasing we got such a positive feel for the complex and am super excited for a future here. She was very knowledgeable and happy to show us exactly what we were looking for. The apartments look gorgeous and even their smallest option seemed roomy. -
Review 48 (2021-02-05 - Rating: 5)
Weād like to start by saying, we are so excited to be residents at The Mansions on the Lake! Absolutely beautiful complex with gorgeous amenities. But most importantly, was our experience with our leasing agent, Alicia! Alicia was an all-star from the beginning! We had been searching for a long while and Alicia reached out to us. Tended to our every need and took care of us every step of the way! Not only did she have stellar customer service but she was genuinely friendly and had our best interest at heart from beginning to end. We felt so taken care and felt like we were her only customer. She made us feel like residents from the moment we stepped through the door, took time away from her personal life to aid in whatever we needed, answer any questions we had and always made us feel #1. We truly couldnāt be more pleased with our experience with her and now that we are residents, we are in love with our town home, the staff has been wonderful and we are happy to call The Mansion on the Lake our home. -
Review 49 (2023-11-21 - Rating: 5)
We just signed to Reveal on The Lake. Emma made the process so easy, and not to mention being able to put up with all my calls and questions! We are so excited to get moved in and enjoy the awesome community they offer! -
Review 50 (2020-08-31 - Rating: 5)
The mansions at lake are a great addition to the area. I highly recommend you take a look. Ask for Alicia as she provides the most professional apartment showing I have ever had. Alicia Sadler really deserves a raise and top floor, corner window view at corporate for the way she treats her clients. From the moment I walked in the front door to the moment I left, every question or concern I had about an apartment was addressed. The mansions at lake ray Hubbard are very nice apartments, townhomes and community. They have some great floor plans, garages and even a big dog park. If you ever tour there, be sure and schedule with Alicia. -
Review 51 (2024-05-28 - Rating: 4)
Me and my son had an experience where the Dallas police came my door with their guns out and pointed at us. They were looking for my neighbor boyfriend who had and warrant for his arrest but knocked on the wrong door. I have videos from start to finish. The office did nothing about it at all. -
Review 52 (2019-11-11 - Rating: 5)
Great overall experience with this apartment complex. Alicia took the time to help pick the perfect home for my son and I, and I couldnāt be happier! The communication with the office staff is great, they are very helpful and quick to respond. The maintenance team does an awesome job with the upkeep of this community, and are very quick to complete work orders. Being located right off of George Bush Highway I was concerned that their would be an issue with noise, but it is a very quiet area. Very happy to call this place home! -
Review 53 (2020-04-29 - Rating: 5)
I have only been living here just under a week however the move-in experience was great even with social distancing in place the staff handled everything exceptionally. Sydney is who helped my husband and I and she was awesome to work with very knowledgeable about the property and always available to us anytime we needed help although all the staff here is always available and great to work with Sydney is my go-to. Any issues I had were promptly taken care of, the property is beautiful and very quiet so far, we have a garage and they are very spacious the townhome is beautiful. So far I love it here! -
Review 54 (2020-10-26 - Rating: 5)
I am so happy and grateful for my new home. I love, love, love it!!!!! I love the layout of my apartment and the craftmanship. Alicia was extremely helpful and answered any questions that I had each time I called. She was very sweet and has made this experience so pleasant. With everything that is going on right now with the pandemic, Alicias smiling face and helpfulness has definitely made this a stress-free process. Thank you Alicia and the Mansions on the Lake, I really love my home and glad to be a part of the Mansions family!šš -
Review 55 (2020-03-21 - Rating: 5)
I absolutely love this place!!!! Its a beautiful and quite peaceful place to call home. I feel at home with everyone in the office. When I have concerns they always address them appropriately and in a timely manner. Sue and Alicia are very sweet and I love chatting with them. The Manager Will always treats my concerns as a priority and is pleasant to speak too. Im glad I chose the Mansions over other apartments and Im glad they chose me. -
Review 56 (2022-06-03 - Rating: 5)
We already had a bad experience in one of the Berkshire condos, so these people did not only fix everything wrong they did in the other condo (Spring Creek) but also made us trust Berkshire again. The customer service was spectacular, Alexis, Tara, Micael, and Celeste, in person and also by email, we had a limited time to do this, and they made it possible. They gave all of the promised services, all the concessions, everything. They always listened to my queries and concerns carefully and were always helpful. Always with a smile and very professional. I am amazed and thrilled, I had never received such a service, and I am still surprised. Thank You, Reveal on the Lake, for this welcome. I love to live here. I am an actual tenant; find me at apartment 5405. -
Review 57 (2021-09-03 - Rating: 5)
I called in for an appointment and spoke with Julio. I called back in because I was running a little late but he assured it was no problem. We looked at a couple of units and I fell in love with the property, the clubhouse and pool were beautiful as well! I toured, filled out the application and got approved in no time at all. William the assistant property director also came out while I was being helped just to see if there was anything he could help with! Overall the level of customer service from Julio and William plus the beauty of the property is what made me tour, apply and lease all in one trip! I will definitely be referring people I know to the Mansions on the Lake! -
Review 58 (2024-12-23 - Rating: 5)
Miranda helped me out alot today! She got me a nice quiet apt!! -
Review 59 (2021-02-01 - Rating: 5)
By far the best welcoming and helpful management staff Ive ever worked with. Alicia is my leasing agent and she has gone above and beyond to make sure everything went smoothly, and I was taken care of. I toured, signed, and was approved all within one week! Talk about amazing!! She truly has been a blessing and so kind in such a stressful time. I highly recommend living here, and definitely ask for Alicia! Thank you Alicia!!! -
Review 60 (2020-08-31 - Rating: 5)
Excellent apartments and very nice community, especially the pool and being close to the lake. The apartment leasing is very accommodating and helpful. I worked with Alicia Sadler who who took the time to show the apartment and address all concerns. She is very efficient and friendly, which makes it important looking for a new apartment and to transition to a new place. I would definitely recommend the mansions on the lake. -
Review 61 (2022-05-11 - Rating: 4)
I lived here for almost 2 years & I agree with most of the previous reviews - both good and bad.The apartment culture & amentities changed when the new management company took over in October. Most of my neighbors moved or plan to do so. The new managment team, Tara & Makaila (sp?), seem to care about resolving issues that arose during the transition & I appreciated their efforts. Alexis is very caring, professional, exudes capability, & shes the best part of the office at the moment. Shes an awesome person & deserves every good thing.Overall, if youre looking for an open floor plan, lake view, high ceilings, patio, & dog park with a small-town feel in a safe, quiet area - and youre okay with the price point - Id recommend giving these apartments a chance. The units are incredibly energy efficient, so congrats on your electric bill. I had almost no maintenance issues whatsoever.One note: ensure youre aware of ALL fees, follow up on issues in person to save yourself frustration, and theres frequent freeway construction going into DFW. -
Review 62 (2023-02-24 - Rating: 5)
I lived at Reveal for two years, had a beautiful townhome that I loved! It was quiet, had a great view of the pool. Reveal has the best pool in the metroplex and meeting friends or cooking out was always a great time! The office staff was very accessible and always willing to help. Zeth was my favorite, he even took care of my plants while I was out of town for two weeks. Iām sad that I had to move for a job transfer, but I would move back to Reveal if I had the opportunity! -
Review 63 (2023-04-28 - Rating: 5)
I toured this community and it really is just so beautiful! All of the amenities are very nice and well kept. I toured with Carlie and she was very professional and helpful throughout the entire tour. Iāve toured several communities around the area and nothing has compared to the friendliness of the staff here. -
Review 64 (2020-02-23 - Rating: 5)
Moved back in September and our leasing professional, Alicia Sadler was amazing and patient. She gave us frequent updates on finishing the application to move into the apartments. She worked extremely hard to proved the great experience for the move. Communication with the leasing office and maintenance are very great and helpful. Iām so glad to call this place home! -
Review 65 (2021-09-03 - Rating: 5)
We absolutely loved our apartment and our time at Mansions on the Lake. We miss it everyday! The community was always clean, the apartment was beautiful and new, and anytime we had an issue it was handled immediately. We had a little bit of miscommunication with the office staff when we first moved in and when we moved out that lead to some stress for all involved, but overall our stay was amazing. We would move back in a heartbeat! -
Review 66 (2020-09-04 - Rating: 4)
We have been living at Mansions on the Lake for a little over a month now! We actually ended up going through the whole leasing process from out-of-state and Alicia Sadler was AMAZING! She answered every question and was in constant contact about everything we needed. She even fit us in for an impromptu tour when we were driving through the area before our move. Alicia made it pretty seamless, even in the middle of a pandemic! Definitely grateful for all of her ongoing help even after we have moved in! -
Review 67 (2020-10-25 - Rating: 5)
Iāve lived at the complex for about a month now and so far itās been a favorable experience. I think I can say with some confidence that this positive atmosphere came from a variety of factors ... the most impactful of which being Alicia.From the very moment I inquired about the property Alicia has been nothing but a consummate professional. The first time she answered the phone for me she interjected the phrase, āI can help,ā at the end of her greeting. In my line of work those points of affirmation and reassurance are absolutely crucial and gives people a sense of security that you are truly there to help them (and I admire that).From there things have only gotten better with Alicia. She was very knowledgeable about the floor plans, personable and friendly. Sheās also extremely attentive to the needs of the residents. There was an incident where I reported an issue in the building one weekend morning and by the time I got back home that afternoon nothing had been done about it. The 2nd time I reported the issue I spoke to Alicia and she was at the building in less than five minutes to handle the situation. She really made the effort to let me know she took my issue seriously and I appreciated that.I cannot stress enough how stressful it is to move to a new apartment complex but Alicia made it as stress free as possible. She embodies the ideal leasing agent and epitomizes what it means to go above and beyond. Alicia is an exceptional employee and I foresee a bright future for her within your organization. -
Review 68 (2021-02-04 - Rating: 5)
WOW is the first word that comes to mind. I am about to move to the Dallas area and I reached out to Alicia about a home there and I was not only greeted with a kind and happy attitude but she made me feel at home already. There is a lot of stress that comes with moving and changing cities and to have someone be so nice and thorough was so refreshing. For an individual to make me feel relaxed during this change was nothing short of the word WOW. The customer service, responsiveness, and area are absolutely worth a visit. I have always been impressed with the Mansions and would recommend this to anyone looking. -
Review 69 (2021-05-12 - Rating: 5)
Our experience from finding an apartment to all the emails and correspondence from the management team keeping us informed about our lease and including us into the mansions residential family was 100% top notch. On move in day everything went just as smooth. The building was clean and fresh smelling. Our apartment was AB-SO-LUTE-LY BEAUTIFUL. We are very happy with our experience here at The Mansions on the Lake -
Review 70 (2020-07-27 - Rating: 5)
So far so good! Our move in was flawless, the ladies in the office were super professional, wore masks, were very polite. I love the tall ceilings and doors, our living room has so much natural light we havent even used the lights in the room yet. Closet space is a bit small but still sufficient for a couple. The grounds are very well keep, tons of dog trash cans and waste pickup stations. Looking forward to the rest of the lease. -
Review 71 (2021-08-06 - Rating: 5)
Im a retired 24year Veteran of our armed forces, and I appreciate attention to detail. This Team understands that great attention to detail to the customer makes for a very successful business. They are professional in every step of the way and they show genuine concern for your needs. Im so happy with the Cabana they leased me it is immaculate with no issues what so ever. It is something Ive seen in a better homes and gardens mag. I highly recommend The Mansions on the Lake to everyone. Thanks from me and my wife. -
Review 72 (2019-11-09 - Rating: 5)
If youāre looking for luxury apartments, youāve found them! These apartments are beautiful! I donāt even feel like I am living in an apartment. The high ceilings really make a difference & best of all, they have great insulation. I havenāt had the need to turn on the heater much although itās cold outside. Also, the walk-in closets are divine. Youāll love it here and living by the lake puts the cherry on top. The staff is so sweet they have sweet treats on deck. -
Review 73 (2020-10-09 - Rating: 5)
The Mansions is not only an amazing place to live but all of the people who work where are so kind and helpful. The day we came to look for a potential lease, Alicia showed us around the property and was very knowledgeable, super friendly, answering all of our questions. We felt at home right away. She was also had information to us in a timely manner. We are so glad we made the choice to live here! -
Review 74 (2020-04-06 - Rating: 5)
I cant say enough GREAT things about this apartment community. They have helped my mom into her new home! The entire staff from top to bottom is WONDERFUL! Telling you that the apartment is nice seems a bit redundant because they are new and wonderful, but its all the little in the middle that makes this great. I dont have to worry about my mom being safe or comfortable or being far away. The location is GREAT for her. The view is killer. The community is beyond anything we could find for her. I would recommend this place a million times over and over to anyone looking. -
Review 75 (2019-11-27 - Rating: 5)
By far the best experience Iāve had with an apartment complex. Unlike most apartment leasing agents, Sydney was very helpful, enthusiastic and more importantly knowledgeable about the community and that didnāt stop after I signed me lease. Her and Alicia continue to be available to answer all my questions and everything they promised...they made good on! Didnāt think I would find that in apartments as nice as the mansions -
Review 76 (2022-05-03 - Rating: 5)
Ive lived at Reveal(formerly Mansions on the Lake) for a year now. Its quiet, pretty, the grounds are always nicely maintained and Ive always felt safe. Very convenient to just about everything you need. I would definitely suggest for anyone to consider Reveal as your next home. -
Review 77 (2023-07-12 - Rating: 5)
The maintenance at Reveal on the Lake is awesome! Whenever I have a request, it is usually taken care of the same day. They take awesome care of the property. I just wished all of the tenants would do the same! -
Review 78 (2021-07-21 - Rating: 5)
We sold our house and needed a place to live pretty fast! Bethany was fantastic. I was approved before we even viewed the property. She was super sweet and the children loved her too. She answered all of my questions and every time I call she answers even more. We canāt wait to move in and live a care free and maintenance free life. -
Review 79 (2020-04-28 - Rating: 4)
I have had a very nice experience thus far, the staff have been great, they are always friendly and I love the apartment and surroundings. The only reason Im giving 4 stars is because the ceiling must be a very thin layer because I hear my neighbors walking around all the time, I even hear their dogs footsteps. I realize some of that is t be expected. I just go for a walk and feel the breeze off the lake and forget about it! I do highly recommend living here though. -
Review 80 (2019-11-15 - Rating: 5)
I absolutely love my new townhome at Mansions on the Lake. Alicia was so helpful and friendly during my 1st visit there I knew I wanted to be a part of the community. I even leased a month ahead of my old lease to make sure the townhome I wanted did not get leased. Alicia is very informative about upcoming events and rules and regulations that we all need to abide by to be the wonderful community this place will be. Happy to be here at ground floor opening. -
Review 81 (2023-11-21 - Rating: 5)
Absolutely love the property and canāt wait to be a resident here! Emma helped us find our next home AND on a time crunch. Answered all my questions and I feel very confident in our decision.Thank you Emma!! -
Review 82 (2022-05-01 - Rating: 4)
The new management team is a breath of fresh air, like a tall glass of lemon ice tea on a scorching summer day, or a glass of top shelf red wine! The on-site staff are simply wonderful to engage, pleasant,professional and humane. I shared some suggestions about the gym and low and behold they addressed them all. We have new exercise mats, they had the carpets cleaned, refilled the sani wipes and keep the gym clean. The restrooms are also accessible now, before the doors were locked because of homeless folks drifting in. The maintenance team is experienced at their craft, attentive and efficient. Under this management team they even had the buildings power washed simply superb job they are doing! Thank you for giving a damn to listen and implement changes. Well done keep it up! Next we have to tackle the trifling folks who donāt pick up after their dogs. I suggest we ask people to speak up, take video/photos if you see an offender and fine the hell out them. I know itās a stretch lol -
Review 83 (2019-12-12 - Rating: 5)
My best friend is moving into her first apartment and she and I toured these apartments last week. Even though I am not the one moving, I immediately fell in love. I strongly believe no matter how amazing an apartment may be, I can be turned off instantly if the ladies in the front office arent professional or willing to help. Sydney was the COMPLETE TOTAL PACKAGE. My friend and I had to wait a bit before we were given a tour but they made sure to make us comfortable while we waited. Sydney was super professional and beyond knowledgeable of the complex. Every question we had, she answered flawlessly. My lease doesnt end until May but I think I found my next home! -
Review 84 (2020-10-05 - Rating: 5)
Aliciaās great knowledge and professionalism, helped make my overall moving experience enjoyable and stress free. I needed to move in earlier than my original plan and she made it happen! I highly recommend The Mansions on the Lake for your new home and be sure to ask for Alicia if you want the best and an easy process! -
Review 85 (2019-10-05 - Rating: 5)
We are very happy about our new home. The design, landscaping, location, amenities (a pool you can actually swim in), a top class fitness center and paved walking trail along the lake.The staff are all very helpful. Sue Gomez who first met and helped us and Will Lawson who helped us complete our lease and get situated in the new townhome. Will is a pro!Rick and Kim Carr -
Review 86 (2021-06-20 - Rating: 5)
I have to say that Celeste Wright offered great assistance when me and my family applied for an apartment here at the Mansions. She was very knowledgeable, resourceful and very detailed ever step of the way. Her follow up skills were amazing. I highly recommend her as your leasing agent, if you decide to lease at the Mansions. Thanks -
Review 87 (2020-01-17 - Rating: 5)
I havent even moved in yet, and I am so impressed with how quickly and orderly things are done and taken care of. I had originally signed a lease for a 1 bedroom a couple months ago, and we ended up deciding we wanted a 2 bedroom a week before moving. When I called, Will was so helpful and made sure we were able to get into the floorplan and unit we really wanted. It was such an easy process, and he made sure there were no hoops we had to jump through. If you need any help on finding an amazing place to live talk to Will and he will be sure to do everything he can! -
Review 88 (2022-07-30 - Rating: 5)
Alexis and Bree were amazing before, during, and after my move in. They helped tremendously and made the process seamless. Very welcoming and homey community. I am pleased with my decision on choosing Reveal on the Lake to be my home. -
Review 89 (2024-09-25 - Rating: 5)
Everyone who helped us was very helpful and made our move in experience smooth! We love our new place! -
Review 90 (2024-01-12 - Rating: 4)
The apartment complex has been great so far, great pool and hangout area, the gym is good but could use a couple more pieces of equipment but good overall, great floor plan, and have not had any issues with my unit it has easily been one of the nicest complexes I have been in. The only downside I have experienced is a major spider migration coming from the lake for about 6-8 months out of the year starting in spring, if you are an arachnophobe you may want to stay clear.Update: I have lived in this complex for going on three years now and have a bit better assessment on everything as a whole. As far as the maintenance, management, and neighbors as a whole have been great. My biggest issue with the complex currently is the price, every year your rent will go up a certain percentage. When I moved in back in 2021 I was paying right around $2,200 per month in rent for the longest lease and lowest monthly payment, after living here for 2 renewals my rent has gone up to almost $2,700 per month. This is a great place to live if you want a short-term living solution for a lease term but if you are looking to be somewhere that you will renew more than once this may not be your complex. The only other issue I have run into is that the walls are thin in the townhomes, my first neighbors must have just been really quiet because for a year I never heard a peep but now with the past two neighbors I have had I can hear their music, fights, television, kids crying, etc... and the road noise is also very loud, if you are close to the highway you will hear it 24/7Update 2 (In response to Reveals response): I did contact the front office and talked about the price increases in rent before signing a new lease and they basically told me I was out of luck because I was in a popular floor plan and that is what they are going for now. I was told management would call me and see if there was anything that could be done to keep me at my then current rate but that never happened. I understand money comes first and it is just a business at the end of the day but it does suck to be told one thing but in all reality, management doesnt care, they just want that $$$. -
Review 91 (2020-10-06 - Rating: 5)
I want to thank Alicia for giving me the great tour of The Mansions on the Lake what a beautiful property .I have to say Alicia was great she was friendly showed us the property and apartment she was professional promoting with such enthusiasm in all of the amenities was property was just beautiful . Iāve been in apartment business for 20 years and never seen anyone with such enthusiasm friendly and eager to meet your needs for your home . I did Not Lease I have lost my job . But as soon as I can will be back to lease the one bedroom on first floor . Thank you Alicia for the greatest tour you were so professional see you soon -
Review 92 (2020-11-10 - Rating: 5)
By far the most polite and accommodating management my wife and I have ever dealt with. Sydney and her associates have gone above and beyond to help us get everything done that we asked for. Even with all the changes that we asked for, it didnāt bother them at all. If we requested something, Sydney got it done or directed us to the individual we needed to speak to and they got done. Not once did they make it seem like we were being a burden. They were happy to help. My wife and I canāt wait to be a part of this community. -
Review 93 (2019-11-02 - Rating: 5)
I love my new apartment I never been the first person to live in an apartment it was so exciting. When we came to look at these apartments by mistake we were supposed to looking at the sister apartments but when we got here they looked beautiful area and Sue I dont know her last name but she was so nice and friendly she answer every Question i had and was very patients with by boyfriends attitude. Love this place I been tell everyone about these apartments.and the people in the rent office are so nice -
Review 94 (2020-11-29 - Rating: 5)
I was in a search for a townhome earlier this Fall, and stopped in at The Mansions on the Lake. Alicia was eager to help and gave me a tour of the property and of available units. Alicia is delightful. She is friendly, professional and easy to deal with. Alicia is a terrific asset to this property. Though we chose another complex, I have remembered her exceptional attitude and her follow up with me. -
Review 95 (2020-10-25 - Rating: 5)
We moved to the Dallas area and were in search if a place to live. We hadnāt lived in an apartment in more than 25 years so we were looking for a place that had the feel oh an actual house. The square footage, design, comfort and overall feel of this complex met our needs. Unfortunately the wait for a two bedroom prevented us from moving in and Alicia did everything she could to help us out. We still talk about this complex being our first choice. Thanks Alicia for making our search difficult because this complex set the bar for us. -
Review 96 (2020-11-08 - Rating: 5)
The Mansions of the Lake is a well designed living community. Beautiful and well mantained. Great views of the lake. Close to many shops and convenient access to highway for work or pleasure. Leasing agent Sue is both professional and caring. Sue worked hard to fit my needs. Highly recommend! -
Review 97 (2019-09-30 - Rating: 5)
Amazing location and even more amazing amenities! I love the finishes used in each room, especially the quartz countertops. I also didnt think it was possible to get such a huge closet in an apartment with sacrificing space from somewhere else. Will was extremely helpful in going over different floor plan options and lease details without being pushy or making it overwhelming. Definitely stop by and speak with him because theres surely something that will be a perfect match for you as well. -
Review 98 (2020-08-30 - Rating: 5)
I would like to say if your looking for an apartment home look no further. These are beautiful apts.with wonderful amentities. I have had the best experience with a very knowledgeable leasing agent. Alicia Sadler walked me thru the leasing process every step of the way. If you are in the market for a beautiful new home check out The Mansions on the Lake and ask for Alicia Sadler. -
Review 99 (2020-11-30 - Rating: 5)
Sue helped me find the right apartment for my mother. She was amazing, professional, k knowledgable, and fun to work with. The apartments are beautiful. There are so many features and amenities to rave about. I even got a Togo gift for just viewing the area. The place is right off the highway close to shopping and restaurants. Loved how the drive and area was secluded from random traffic made me feel safe to meav my mom there to live. -
Review 100 (2020-04-20 - Rating: 5)
Customer service was beyond exceptional at the Mansions, even during these trying times with COVID-19 and everything. I am relocating to Texas and wasnt sure how I was going to get this done, but God granted me the assistance of Ms. Alicia Sandler. Hands down the best rental agent. Alicia was friendly, knowledgeable, and kind. She walked me through each step, answered numerous text messages, even after work hours and most importantly, she did all of this virtually! I am beyond excited to call Mansions on the Lake my new home! Thank you to every single staff member that made this move possible. #stellarteam! -
Review 101 (2020-06-27 - Rating: 5)
Recently just moved into my apartment, and it was a great experience from the start. The young woman, Alicia Sadler, who helped was extremely helpful with a superb sense of pleasing her residents! She made the process easy and efficient. The community is friendly, and aesthetically pleasing. I love the atmosphere that it provides. -
Review 102 (2020-06-26 - Rating: 5)
From the beginning to the day of my move-in Sue and Alicia assisted with the upmost professionalism and always welcoming. I absolutely adore š„° my new place.Canāt leave out Will thanks again for all your help! The pandemic altered the original plan you made sure the next move-in date would be successful! -
Review 103 (2020-05-27 - Rating: 5)
Iām a resident of Texas that works in the oilfields and a business owner who travels a lot. When I decided that I wanted to live on Lake Ray Hubbard in Rowlett my first stop was the Towers at Bayside. Through numerous conversations we could not come up with something that worked for both of us, so they suggested I try Mansions on the Lake. The complex was beautiful. The amenities are top notch and well kept, itās always clean and peaceful but the best part is the staff. It was so many people who went above and beyond to make my move into the Mansions on the Lake easy and efficient. Alicia and Sydnee were at the front desk they help show me my new place and help get all the little details set up. Will in accounting set up my resident portal and made everything very convenient for making payments and setting up maintenance. Randy with maintenance has worked exceptionally hard to get my A/C unit working great. I can go on and on but definitely come see for yourself and ask for one of t he great ppl I named šš¾ -
Review 104 (2023-09-14 - Rating: 5)
The maintenance team her are quick, skilled and very professional. Amazing work and service. They treat your apartment the way they would take care of their own home -
Review 105 (2020-07-26 - Rating: 5)
Love the size of this community....not to big yet not to small. I did view the other property owned by the same company across the lake and it was way to big and crowded...not appealing.Absolutely love the representative/sales agent Alicia Sadler. Wow, what a professional and caring and knowledgeable person. Always got back to me immediately with answers to questions I have had and went way above and beyond checking on me during my bout with eye surgeries. Never pushy but straight forward, honest, kind and caring. Kudos to management for hiring an amazing blessed person as Alicia, she has definitely made the experience of finding a great place to call home(especially during Covid19) so enjoyable.Thank you Alicia Sadler from my sister Ann and I.Cant wait for move in day next Saturday:-) -
Review 106 (2020-09-02 - Rating: 5)
I absolutely love my new home!! The location is convenient, the grounds are beautifully landscaped, the walking trails are peaceful and the neighbors are so very nice. I couldnt be happier! I highly recommend The Mansions on the Lake for your new home!! -
Review 107 (2021-04-19 - Rating: 5)
I had a very pleasant leasing experience here! Jared was fast to acknowledge me as soon as I walked in - which was nice. He was not only kind, but he also showed interest in what I wanted in a luxury apartment home. I visited Saturday afternoon, and I signed my lease today. He professionally made sure I got everything taken care of by calling and texting me through the whole process. A totally pleasant and fast process! Thank you, Jared! -
Review 108 (2020-11-30 - Rating: 5)
Just wanted to stop by and send a special Thanks to Alicia Sadler and The Mansion On The Lakes Team, for making my Son and I, Move from California to Texas go so smoothly! When we arrived from California everything was in order and All I had to do was pick up my keys! The community is everything I wanted in Luxury Apartment Living, The Amenities are Amazing, Great Environment, Pools, and Nice Outdoor Areas! Kudos to you Alicia! ;-)! -
Review 109 (2020-08-27 - Rating: 5)
I love this apt complex. It has felt like home since the day we toured. Will and Sydney are so kind and so helpful & Everyone really goes out of their way to help in any situation. They are Understanding, flexible and attentive! Randy fulfills any Maintenance requests so quickly (usually by the next day), and they all work together keep everything in tip top condition and address any concerns in a timely manner. -
Review 110 (2020-02-23 - Rating: 5)
I love living at The Mansions on the Lake. My apartment is beautiful as is the peaceful view. Alicia Sadler has been awesome as a leasing agent. She is professional and personable and always willing to help. -
Review 111 (2020-01-17 - Rating: 5)
The staff here is super friendly and very easy to work with! this is my first apartment in the starlight layout and i love it! its very easy to contact the office if you need anything or have any questions and if you need any maintenance work its all done through an app! -
Review 112 (2020-03-21 - Rating: 5)
This is the best place to live. I love water and being sooo close to the lake brings me joy. My first impression was this place is absolutely breathtaking. This is of course all due to SUE!!!!. I recommend EVERYONE to see her for the best tour experience. Sheās so sweet, really FRIENDLY and makes you not want to leave after the tour. She also checks up on you afterwards for any further questions or assistance. Whatever issues youāre having in regards to being approved, sheāll go above and beyond to work with you. That means contacting the managers for alternatives on your behalf. Iām genuinely pleased with the whole process and EVERY SINGLE ONE OF THEM IN THE OFFICE ARE ABSOLUTELY AMAZING!!! -
Review 113 (2021-01-31 - Rating: 5)
The entire staff at the lakes on the mansion are all very professional and Alicia was the leasing agent I worked with and was very helpful and knowledgeable and answered all my questions. She always followed up on my phone calls and kept me up to date on any available apartments that I was interested in. I would highly recommend Alicia for your apartment search. -
Review 114 (2020-04-13 - Rating: 5)
We are supper excited to move here next week! With Covid-19 going on we couldnāt tour in person, but the virtual tour was amazing and so easy to use! We did drive around and it just made us even more excited. All the staff has been super friendly and Will was so nice to answer all my questions I had to ask and responded quickly.Weāve been here now for a few days and loving it! Everyone has been so nice, itās beautiful, love the townhome! -
Review 115 (2019-12-10 - Rating: 5)
With so many choices for apartments, I SHOULD HAVE LOOKED HERE FIRST! Amazing community with a nice secluded feel right on the lake, giving you the escape you need after a long day, but also right on the Hwy for easy access to where you need to go. All the amenities make it feel like youāre on vacation! The staff are amazing and ready to help however they can. Lake side walking trail, dog part, Olympic style pool, exercise room, and even an Aqua massager!! Whatās not to love? If you stop by, ask for Alicia Sadler!! Sheās super knowledgable and will make you feel right at home! -
Review 116 (2021-06-09 - Rating: 5)
We love Mansions on the Lake. It is a beautiful setting and all the staff is friendly and helpful. Will helped us and he was fantastic! He showed us all our options then helped us with all the paperwork. I would recommend it to everybody looking for a great place to live! Mary H -
Review 117 (2020-01-15 - Rating: 5)
We have loved every second of living here!! William and Sydney have been so helpful and knowledgeable and have made our experience in our first apartment a breeze, not to mention how kind the entire staff is. We love our new home! :) -
Review 118 (2021-02-26 - Rating: 5)
By far the best apartments Ive lived in so far. I when tell you that Alicia is the best. She was very helpful doing our process. We appreciate your help. Me and my family love our new home. -
Review 119 (2020-08-23 - Rating: 5)
The Mansions on the Lake is a wonderful property. Alicia Sadler was wonderful. Even though my move was a few months off, she kept in touch with me. She was patient and knowledgeable on the amenities and the units. I would recommend to anyone. -
Review 120 (2020-01-19 - Rating: 4)
Alicia is amazing!! She has a huge heart and truly cares about people and takes pride in her work! And it shows! She takes the time to LISTEN, and doesnāt interrupt. She went above and beyond for me answering my questions, sending photos and making videos while I was 3+ hours away. I was relocating here. She took the time to build a relationship with me, and thatās where she was successful. If it was not for her I would not have rented here. Will means well but doesnāt always come across the best ways. He talks super fast and it can come across like heās rushing the call. Slow down. Anytime I spoke with Will I felt like I was bothering him. He is professional, he just doesnāt come across all bubbly and friendly like the other girls. Heās not a bad person, just busy and sometimes you donāt know how to take him. He did take the time to send me photos when it was raining. He is in a management roll and wants to make sure everything is done correctly and wants to dot the āiāsā and cross the ātāsā so to speak. I can understand that. He is definitely a strict rule follower and means well. Sherryl took the time to care when I was having some dish washer issues. Randy the maintenance guy is amazing, sweet, and truly takes the time to care and solve any issues. I sell homes for a living and work in customer service just like you all do. I know how hard it is. No one and no apartment property is perfect, including myself.W3 Management- Get a new trash company please. The current one will not pick up more than one trash bag at a time. Thatās just silly and inconvenient. Also, we shouldnāt be charged a small fee to pay our rent via our checking account. Even if the fee is small, we shouldnāt be charged just to pay our rent.The property is beautiful, the staff is nice, some of the policies are a little too strict. Overall I give it 4 stars. -
Review 121 (2021-04-28 - Rating: 5)
When searching for a new home, I visited The Mansions on the Lake. Jarod was very kind, knowledgeable, and honest. He didnāt try any of the āthis deal is only for todayā tactics to force you into signing a lease when you might not be ready. My move was several months out when I visited and he still treated me like I was moving that day. Unfortunately, due to health issues I chose another location closer to family. Jarod also went above and beyond, called me to see if I had found my home yet, and if not, he had a new unit opening. That is above and beyond good customer service. I really appreciate this kind of service -
Review 122 (2020-10-04 - Rating: 5)
I showed up here by accident, looking for a different property. Alicia Sadler helped me right away. Alicia asked a few standard questions and was able to show me an apartment. I was looking to lease immediately and she got it all handled. Just a few days later I was living in my beautiful new apartment on Lake Ray Hubbard. Call and ask for Alicia, sheās the best. -
Review 123 (2023-08-03 - Rating: 5)
Arianaā customer service was exemplary. She was professional, courteous, and informative from start to finish.She explained the details of the application process clearly and answered all questions in detail.Vanessa Harry -
Review 124 (2020-04-07 - Rating: 5)
If I could rate Sue a 10 I would. There was a mixup between this property and the ones being built in Grand Prairie. Log story short, I signed a lease for the wrong property this one in Rowlett (which I fell in love with by just the virtual tour). All because of the closeness of their names, Grand Prairie being Mansions at Lake Ridge. Sue ensured everything had gotten resolved so I could sign the lease for the right property. Her as well as Will were awesome throughout & the prompt responses from Sue and Will were unmatched!! Sue was kind and professional from my initial phone call till the end. If my job was close to Rowlett, I wouldāve kept everything as it was but it isnāt.Iād recommend this property to anyone that is looking for a place to call home with a property that has management and leasing agents that truly care about their potential as well as current residents!Thank you Sue!!!!! Youāre the best!!!! -
Review 125 (2020-07-26 - Rating: 5)
My wife and I needed a home quickly as our house sold with a fast closing. Alicia was extremely helpful in finding a place. Mansions on the Lake is a beautiful property and we look to being residents there! -
Review 126 (2020-10-26 - Rating: 5)
We had a very smooth move in and Alicia was amazing and very helpful! She was very knowledgeable and helped us with whatever we needed throughout the process! Been here a month or so and we love it! Would highly recommend! Thank you Alicia for all you did to make the move in as easy as possible! -
Review 127 (2020-08-24 - Rating: 5)
The community was beautiful, great location! Alicia was the absolute best guide we couldve had. She was very professional, and had all the answers to the questions we had. My wife and I really wanted to move here, but unfortunately it was out of our budget. -
Review 128 (2022-09-29 - Rating: 5)
At first, the Apartment seems to be expensive. Still, when you add the spectacular gym, the huge pool, the water massage (aqua whatever), we can play at the pool table with a cold beer, and the girls (Alexis, Celeste, and Bre) are beautiful and lovely. And with the Bilt card, you can pay the rent on the 18th of each month. The events are... free food, free drinks, and meeting the neighbors. -
Review 129 (2020-10-04 - Rating: 5)
My fiancĆ© and I have been in our new place for 1 month now and I cannot stress the fact of how much we loveeeee it here in our new community! It is definitely luxury living and everything is top notch down to the minor details! Alicia Sadler was SPECTACULAR! I can truly say she went above and beyond for us! She was readily available to us for any help or questions about anything and was very knowledgeable about the properly. She helped us find the unit that fit us best and itās everything we were looking for š©šš¾ My fiancĆ© and I could not be happier with our choice. Thank you Alicia and the rest of the staff at The Mansions for your hospitality and making moving easy ā¤ļø #LakeLife -
Review 130 (2020-04-22 - Rating: 5)
With the current situation going on COVID-19. Alicia Sadler Was a treat. Her patients and guidance through enrollment has been marvelous. She provided specific information on everything I needed to know. She was helpful from the beginning to the end along with her teammates. Even though I could not visit the property and see my future apartment, she was able to guide me in the right direction of understanding what I was going to get. My move-in date is a month away and I canāt wait to move into my new home. Thank you Alicia Sadler for being such an amazing informative agent. -
Review 131 (2020-08-27 - Rating: 5)
I had a great from when I started looking for a place with the staff at the mansions at the lake. Sydney was very helpful answering all questions and concerns. Showing me the apartment and all the amenities it has. She has my keys ready to go when I first move in.I really like this place and the staff. -
Review 132 (2020-02-24 - Rating: 5)
I love my new apartment thanks to Alicia Sadler, she made the whole process easy, she was a professional the whole time. Which is really the reason I moved here she treated me with respect and like family so thank you very much Alicia for your hospitality which you continue to show each and every time I see you. -
Review 133 (2020-01-15 - Rating: 5)
Not sure why some people said William was rude. He was the best! Great & fast communication. Helped me with everything and was more than accommodating. I am renting in April and I am so excited to live here. Application approval within 24 hours! -
Review 134 (2024-06-03 - Rating: 5)
Miranda was amazing and made me feel comfortable right away! Very knowledgeable and kind throughout the entire process! -
Review 135 (2021-02-06 - Rating: 5)
A beautiful oasis outside of the city! Great staff, trails by the water and even better views. Alicia was so nice to work with, weāre looking forward to calling The Mansions home! -
Review 136 (2020-08-31 - Rating: 5)
Didnt end up living here because it was outside of our price range, but the facility is awesome and Alicia did a great job showing us everything it had to offer. Space for stores near the center, a giant pool, long walking paths, its a fantastic little community, and the apartments and homes are gorgeous. -
Review 137 (2024-06-20 - Rating: 5)
Thanks Miranda for showing us the property, very clean and convenient for everything for our needs. She is a big asset for this property. Thanks for your help!!! -
Review 138 (2020-05-23 - Rating: 5)
Great apartments in a great location, Will and Sue are both extremely helpful. I must have called each of them a dozen times with various questions and both were always professional, friendly, and got me what I needed to make a decision.Just signed my lease! -
Review 139 (2020-03-26 - Rating: 5)
Really enjoy the property! I was looking at the other sister locations (The Bayside properties) but the pricing and community here made it the choice! Alicia also had a role of helping give me all the info I needed and made it really easy to fill in my application! She was great! -
Review 140 (2021-06-20 - Rating: 5)
Celeste in the office was awesome to work with!In fact everyone iv talked to there has been very helpful cant wait to move to my new home! Beautiful property great views !! Well maintained what more could you ask for!! -
Review 141 (2020-08-31 - Rating: 5)
I was shown around by Alicia Sadler, she was so Down to earth and easy to talk with. She answered all my questions and also gave me some helpful tips with figuring out the layout of housing according to the sun and also the best way to hang stuff up on walls! She was very helpful. -
Review 142 (2020-01-16 - Rating: 5)
Syndey was amazing to work with. I toured the property, asked alot of questions, and signed my lease...all with Syndey. She was patient throughout the process. I have here for 3 months and I made the right decision moving here. Randy and the maintenance team handle work orders timely and leave me a note to let me know it has been corrected or further parts are needed. I appreciate the communication on the status. I can ask questions with anyone in the front office and it gets handled. -
Review 143 (2020-11-30 - Rating: 5)
This is definitely one of the most friendly environments iāve ever been in. The employees are nice and the residents in the community are very welcoming as well. As I came to check out the apartment complexes, an employee named Alicia Sadler was very polite and it made memore comfortable about wanting to move to the complex! -
Review 144 (2019-10-07 - Rating: 4)
I have been working on these apartments to help build them. And I can say that theyre going to be really nice on the inside and the outside. There is plenty of nice and minute hes not to mention your right on the lake. I dont know what the price point is going to be. But its probably worth it -
Review 145 (2021-02-01 - Rating: 5)
My experience with Mansions on the Lake has been so rewarding! Everyone is so hospitable and willing to exhaust all of their resources in order to suit your needs. In addition, the property is just stunning š¤© Living would be like living in paradise. -
Review 146 (2021-09-11 - Rating: 5)
Jared was great and very knowledgeable about any and everything we needed or wanted to know. The complex is quiet peaceful with everything the upkeep of the complex being beautifully maintained. Nothing but nice and positive things to say about the mansions on the lake! -
Review 147 (2022-03-08 - Rating: 4)
Had a pleasant experience while applying here. Touring is great, phone service is great, the property is beautiful. They might be a bit hard to reach, as they are always busy, but be patient and they will get back to you. -
Review 148 (2020-10-26 - Rating: 5)
Alicia was an incredible help to me! She took the time to listen to what I was looking for, ran me through all the potential options, kept me updated, and helped me find the perfect apartment. She is a wonderful person. Thank you Alicia! -
Review 149 (2020-06-02 - Rating: 5)
We are so pleased with our townhome at the Mansions on the Lake. The office staff is wonderful to work with. They went above & beyond to make our move-in experience a good one. Every time I contacted the office they were so helpful. Highly recommend! -
Review 150 (2020-11-05 - Rating: 5)
Nov 2019 I toured The Mansions with Alicia & after speaking with her & 5 minutes of being in the Golf Cart I told her it was where I wanted to reside. My lease wasnt up until July of 2020 I feel she was like yeah right this guy isnt coming back but I did as told and stopped looking for apartments that day. Its gone from Alicia being THE BEST Apartment Leasing Agent Ive encountered to The Whole Leasing staff of Sue & Sydney all 3 being OUTSTANDING. Its like a kid being in a candy store on which one do I get today where you cant go wrong. They handle things and I might as well just say it Dude they are all HAWT. Just take my money already.Great experience. If you pay rent after the 3rd you wont like that experience but this place deserves to be paid on time. For the negative BUG COMMENTS. Look People WE LIVE ON THE LAKE. This was animal & insect territory until just mauled down and created for us LAST YEAR. Buy some spray. Abide by the rules and you will be FINE to my knowledge. I LOVE MY TOWN HOME. Me & my neighbors get alone fine & I even cook for them at times. Ghetto People please stay away this is a GREAT PLACE. If you have an attitude problem Be Advised WE ARE SERIOUSLY ARMED & HAVE A SPECIAL TREAT FOR YOU & HIS NAME IS WILLIAM, WILL, KING WILL, EMPEROR WILL, SIRE, OR YOUR HIGHNESS on PROPERTY (LMAO......). He eats attitudes like doughnuts & is The Only person on property allowed to have one. Be nice to him & he may let you pet him (Literally Laughing as I type this..). William is awesome & the mix we need. Cross him & they wont find your body until he decides to poop... Sorry Will. LOVE YOU BRO, (GRINNING...) Leave Will alone & he will do the same to you. I dont understand the pressure it takes to be a Manager of a Property like this & see where Will is needed. Thumbs up Will dont evict me from The Mansion Kingdom please Sire. (LOL..). UNLIKEU. -
Review 151 (2022-05-25 - Rating: 5)
Bre and Celeste are very helpful in the office. I am going on my second year of living here and I love it. After management change there was a drastic change in attitude in the office in for the better. Canāt wait to continue living at Reveal on the Lake! -
Review 152 (2021-02-01 - Rating: 5)
Celeste was my tour guide and did an amazing job at making me feel at home. Plus, the property is beautiful and in a really nice area. Looking forward to my move-in day! -
Review 153 (2020-04-19 - Rating: 5)
Have been looking for a great community and these are by far the best anywhere around! What made my decision to choose this property was without a doubt Alicia Sadler! She was the best most friendly and responsive person Iāve ever had the pleasure of working with! I am glad I found this place! -
Review 154 (2021-02-21 - Rating: 5)
Even with the pandemic and bad weather they respond to your calls and they take of you immediately. Amazing staff always professional, so far my experience has been excellent! So happy I made the choice to rent here. - From a verified resident on ApartmentRatings -
Review 155 (2020-03-24 - Rating: 5)
This property is absolutely beautiful inside and out! If youāre looking to move here I definitely recommend speaking to Alicia Sadler. She has made this process a breeze. She is quick to respond to any questions you have and Iām glad we got to work with her! -
Review 156 (2021-06-22 - Rating: 5)
Wonderful experience at the mansions so far, Celeste Wright was more than helpful! She did a great tour and has a great attitude , am currently enjoying my stay here. -
Review 157 (2022-07-14 - Rating: 5)
Had a great tour with a very knowledgeable woman named Bre Fisher. The apartments were great and Bre was very warm and friendly and knowledgeable about the surrounding area and the apartments in general. If your interested in apartments i would highly recommend these and ask for Bre! -
Review 158 (2019-09-30 - Rating: 5)
Lovely location, well maintained property, great amenities & fantastic staff. Truly value for money whilst nestled just a stones throw away from the hustle and bustle.Attention to detail is a top priority here, as our small asks were well serviced in a timely and professional manner.A big shout out to Randy for the great support !The M.O.T.L has all the right checkboxes ticked off in our books!Keep it up guys! -
Review 159 (2021-05-07 - Rating: 5)
If your looking for a place to call home then stop here. The Mansions on the Lake is the place to be . They are wonderful. I want to say Thank You to the manager Will. He has gone out of his way to help me. I appreciate his work more than he will ever know.Thank you ! Debbie Pool -
Review 160 (2023-08-28 - Rating: 5)
Beautiful community and even nicer management office! The manager was very welcoming and provided the type of customer experience weāre all looking for these days. Attentive, genuine, inviting, and knowledgeable. -
Review 161 (2020-07-01 - Rating: 5)
Alicia Sadler was our agent that showed us around the community. She was extremely knowledgeable, friendly, and made our tour actually fun! She is great with following up and following through. -
Review 162 (2021-03-15 - Rating: 5)
Celeste was amazing to work with! She addressed all of my concerns and made the whole process so easy. She answered every question I had in a timely manner! If you are looking for a new place this is the best! -
Review 163 (2023-12-18 - Rating: 5)
What a nice property! The townhomes are really something special. Biggest shoutout to Emma K. - thanks so much for answering all my questions and being so stellar!