Parkside at Craig Ranch Apartments

Photo of Parkside at Craig Ranch Apartments

Located in Houston, Texas

Address: 7149 Van Tuyl Pkwy, McKinney, TX 75070, United States

Phone: +1 972-483-2842

Rating: 4.2

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Elevator
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • LGBTQ+ friendly
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment building
  • Apartment complex
  • Apartment rental agency

Photos

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Comments

  • Review 1 (2025-02-13 - Rating: 5)

    I had an amazing experience with Ruby. From the moment I reached out, the team was incredibly professional, friendly, and attentive. They went above and beyond to ensure my needs were met, answering all my questions with patience and expertise. It’s rare to find such outstanding customer service these days, and I truly appreciate the effort they put into making my experience seamless. Highly recommend!

  • Review 2 (2025-01-23 - Rating: 5)

    We’ve had the pleasure to serve this wonderful community for almost two years and we’ve had nothing short of great experiences. Faith as well as the rest of the team have been absolutely welcoming and are frequently setting up fun and unique events for their residents. We always look forward to our next service day with them!

  • Review 3 (2025-01-23 - Rating: 5)

    I have been working with Parkside for years as a Broker I have over 30 clients living in the property and tell them to call me with any issues. I havent had anyone reach out yet (Jan 23rd 2025) since moving them in.Kaili has been helping my clients since I first started working the new management company and she is honestly great. We have never had an issue from leasing to move-in and makes sure even the more complex move-ins go smoothly.This property at the moment is underpriced for what it offers and I use it all the time as a way to save clients money but still offering great value.

  • Review 4 (2025-02-24 - Rating: 5)

    I moved in almost two weeks ago, and Kimberly, MaTaiya (sorry if I spelled your name wrong!), and the rest of the staff were super friendly and welcoming during the move in process! I’ve loved the space, the community, and the amenities so far (FIVE swimming pools and three gyms, convenience store in the complex, multiple dog parks, parking garages, etc). Appliances are updated, and everything has gone smooth thus far!The only thing I’d say that is a downside is there is no cell service in the apartments, so make sure you get WiFi and enable WiFi calling if you want to make/receive calls!

  • Review 5 (2024-09-16 - Rating: 5)

    If youre planning to tour the place, I highly recommend asking for Taylor. She is truly exceptional—extremely welcoming and very knowledgeable about the area. Although she wasnt originally assigned to be our tour guide, she graciously stepped in and ensured we had a great experience. Her enthusiasm and expertise made the tour both enjoyable and informative. Also, the apartments are clean and well-maintained, which significantly enhanced our overall impression. Im genuinely grateful for Taylors guidance, as she made our visit memorable and pleasant. So excited to be a resident, off to a great start!

  • Review 6 (2025-02-14 - Rating: 5)

    Our life in parkside so far in the last couple of years has been great. :)The amenities are plenty—you just gotta be nice. We are always happy to see everyone at the leasing office and over the duration of our stay here, we have made some good friends. We love Lexi so much—what started as us being professional, my kids now call her auntie and adore her. We visit the leasing office on our regular strolls and grab a cup of coffee and lollipops every single time. And we are always met with nothing but friendly faces and happy smiles no matter how busy or hard a day these people have. I believe when you live in a community as big as this, everyone needs to do their part to keep it clean and fabulous. The onus is not only on the management but the residents as well, in my very humble opinion.Areas of improvement:We need more patrol officers if possible?I see the worker pick dog poop more often than not—this is something the residents MUST really do better with. Your dog, your responsibility. There are so many points with the trash bags for this and ample bins as well.Connectivity—a lot of apartments have zero mobile network so unless there is WiFi, there is no way one can make calls. I guess there needs to be some collaboration with AT&T to fix that?We appreciate our life here and people have always been kind and warm to us.While Kaili got us in here, we love having our banter with Lexi, Taylor and Faith.You guys are amazing and thank you, for all the love! 🙂

  • Review 7 (2025-02-14 - Rating: 5)

    For the last five years we have seen Parkside at Craig Ranch grow and add so many amenities to their property. We have found their staff to be attentive and always looking for ways to improve the living experiences of their residents. You should check them out!

  • Review 8 (2025-01-23 - Rating: 5)

    Melissa was amazing, very professional and answered all my call. I really enjoyed my stay at Parkside! This property offers soooo many events and love lounging at the many pools they have.

  • Review 9 (2024-10-18 - Rating: 5)

    I can honestly say I enjoy living at Parkside! The community is well kept and the staff is all so friendly. Anytime I’ve ever had a concern, I’ve addressed it with Julie and she is always quick to address it with professionalism. She is knowledgeable and genuinely cares about the residents.

  • Review 10 (2024-12-11 - Rating: 5)

    Ive been living at Parkside for a few months now, and I absolutely love it here! The complex is always clean and well-maintained, and the amenities are fantastic.The staff are always friendly and quick to help with any issues that come up.The location is super convenient as well!Highly recommend!!

  • Review 11 (2024-12-22 - Rating: 5)

    I and my son have been living here at phase 4 for 4 years and i never think to move out anywhere.First of all,it s very safe,beautiful and the management is nice and professional.We feel so safe and lucky to live here and recommend to everyone who thinks to move in here.Basak Mia G.McCrary

  • Review 12 (2024-11-15 - Rating: 5)

    Taylor Sims and Kaili were great, very professional and helpful. Explained everything really well and we had a lot of fun with Taylor during our tour. I would definitely recommend this apartments and this leasing team.

  • Review 13 (2025-01-23 - Rating: 5)

    We had the best time touring y’all’s apartments with Kaili Blackwell! She was so much fun and could answer any questions with ease and confidence! Highly recommend asking for her when you tour!

  • Review 14 (2025-01-24 - Rating: 5)

    Had a lovely touring experience with Grace this afternoon! She was very helpful and answered all my questions with such friendliness and patience. Hoping to be a resident here soon! :)

  • Review 15 (2025-01-02 - Rating: 5)

    If you need to find an apartment here use MaTyia she will get you right fashoo man . Anything I needed she got it done ASAP. Tour was amazing. She sold me on the tour I loved everything about it. She does a really good job at what she does. I appreciate you, MaTyia. Its a beautiful place to live so far!!!

  • Review 16 (2025-02-05 - Rating: 5)

    I absolutely loved talking to Taylor S. and she made everything so easy and we got to tour the apartment I’m applying for and honestly never been so excited to move in. Taylor is such a vibe and I can’t wait to continue my experience with this apartment complex. 10/10 experience!!

  • Review 17 (2025-01-23 - Rating: 5)

    Parkside is an amazing community to live in and I highly recommend. I have lived and worked at tons of apartment communities and Parkside is by far the best. Their amenities are amazing and the staff is super friendly.

  • Review 18 (2025-01-23 - Rating: 5)

    Parkside is a wonderful community with a helpful and friendly staff, especially Julie. They host fantastic events, and Urban Value adds so much convenience. Highly recommend!

  • Review 19 (2024-10-03 - Rating: 5)

    We toured with Grace and she was a blast! Made the tour very enjoyable and fun. The apartments And amenities are beautiful! We will definitely be signing a lease and moving here.

  • Review 20 (2024-10-11 - Rating: 5)

    This is my first apartment. Kassidy in leasing office is the best! From day one she has kept me updated. You can tell that she takes a lot pride in her job. Thanks for making this place feel like home! Thank you kassidy and the Parkside staff!!!

  • Review 21 (2024-08-23 - Rating: 5)

    The apartment complex is amazing..the office staff is very friendly. They are very responsive with maintenance requests. The maintenance people are super efficient and quick to resolve any request. I recommend these apartments.. They are pet friendly. Although it seems that there are neighbors who dont like them...I am super comfortable with my patio and my frenchie likes to run in it. ❤️💯

  • Review 22 (2024-07-26 - Rating: 5)

    I have lived here for almost two years. While it is easy to find things to complain about living in apartments, I can say living here has been great! They are very responsive with maintenance requests (I have never waited more than a few hours for one to be completed) and the manager Julie will check in with you if there are any issues. Definitely appreciated given how good customer service seems to be hard to come by these days. While it can be hard to find the “perfect” place to live, this has by far been the best complex I have ever resided at.

  • Review 23 (2024-12-11 - Rating: 5)

    Comfortable apartments that had updated appliances when I moved in. Really responsive maintenance and management. Lots of really cool shops both in the complex and nearby. Definitely recommend giving serious consideration to living here!

  • Review 24 (2024-08-27 - Rating: 5)

    Melissa is an exceptional community manager! Her proactive approach to addressing concerns and her unwavering attention to detail have made living here an absolute pleasure. Melissa’s communication is clear and prompt, and she goes above and beyond to ensure that every resident feels heard and valued. We are fortunate to have such a capable and compassionate manager overseeing our community

  • Review 25 (2025-01-23 - Rating: 5)

    We went to Parkside and it was a very nice experience. Everyone is very nice. Faith was super nice, very helpful and explained everything with details. I think we found what we were looking for for. Thank you Faith.

  • Review 26 (2024-12-22 - Rating: 5)

    The renewal process was easy very thorough in detail.and I was given a 500.00 incentive which was lovely. I love my apartment and the process was very smooth.

  • Review 27 (2025-01-24 - Rating: 5)

    Great community, super thankful for Faith and her events she has been planning! Always fun to be able to gather with neighbors and enjoy different events

  • Review 28 (2025-01-24 - Rating: 5)

    Parkside staff is amazing! Everybody in the office and maintenance. Groundskeeper Charles is super sweet and very polite! Love it here!

  • Review 29 (2024-06-28 - Rating: 4)

    I recently moved to Frisco/McKinney and I settled on Parkside because it seemed to be very pet friendly and full of life.My move in process was a little difficult, Id advise you to your and ensure you lease the appropriate floor plan, because they have a few that are quite close in SQ footage and the Internet doesnt really give the best details. However, the ladies in the office were very kind and helped me through my questions and concerns.I love my apartment and the patio. It feels very spacious and it is very pet friendly. The amenities are great. I feel very safe and secure in the place as well as even walking my pup in the eveningThere are great restaurants within walking distance and its altogether a great place

  • Review 30 (2025-01-17 - Rating: 4)

    I just moved into Craig Ranch. So far I’m happy with my apartment. The staff is very friendly. I have zero cell phone reception. That is my main complaint.

  • Review 31 (2024-06-29 - Rating: 5)

    Ms Ward was my tour guide, and she was very detail oriented, prepared and professional. The grounds are beautiful, and the space is endless. I love the fact that the prices are somewhat reasonable/accommodating considering today’s market.I am still shopping and have made some negotiations with other properties, but i will most definitely place this property on my top 3 of call backs when my time of move is closer. The appeal is the customer service, the beauty of the apartments and the things you can do-on the other hand, the deciding factor will ultimately boil down to final monthly cost of said apartment. Check them out!

  • Review 32 (2025-01-23 - Rating: 5)

    I toured these apartments recently with Kaili and had so much fun! She knew everything about the apartments and the amenities and made the experience so easy and fun!

  • Review 33 (2024-07-12 - Rating: 5)

    Ive been here 2 months now and my family and I absolutely love it. Lexi is such a sweet leasing agent and has mad skills on the property! Any questions, she is your person. Taylor makes living here feel like Im right where Im supposed to be! She is the prime example of what a community should feel like. We have had so much fun here and there is still so much we havent done. If youre thinking about leasing here, dont think, just do. Maintenance is amazing too! They are on top of any issues that have occurred in my unit as well as on the property. Donald keeps the main pool/areas looking fantastic and has such a friendly demeanor. You wont find any place like this.

  • Review 34 (2024-09-14 - Rating: 5)

    Touring wqs great. Grace is a GREAT leasing agent. Toured 2 units and then discussed other options based on feed back i had given her. If you want a great experience go see Grace Woods.

  • Review 35 (2025-01-24 - Rating: 5)

    Very pleased with the onsite staff, management and maintenance team. They go above and beyond every day and work late hours to ensure the property is taken care of.

  • Review 36 (2024-08-16 - Rating: 5)

    Ive been in the community since 2019 and I just truly love it. This week I had a horrific experience with some ants infastation, and I am not blaming management, I understand these things can happen due to weather and season. I do want to give a shout out to Alexis Mcmillan my resident service specialist. She has been very supportive, acting very fast with what needs to be done, keep communicating with me at all times. And yes life happens but the fact that you can actually count on your property to resolved things makes the whole difference. Thank you so much again Alexis, it is great to have you in the team!

  • Review 37 (2025-01-24 - Rating: 5)

    If you’re looking to lease in a great location, check out Parkside and ask for Kaili! She’s super helpful and will take great care of you! Highly recommend!

  • Review 38 (2024-06-10 - Rating: 5)

    I highly recommend Parkside at Craig Ranch my daughter and I went just to see if the apartments would be a good fit for us financially and ended up taking a tour with Kassidy. Her service quality was truly exceptional, so If you are looking for a compassionate experienced agent- Shes your Gal! Her knowledge and helpfulness went above and beyond, it is a delight to work with her. Needless to say, my daughter and I cant wait to move in!

  • Review 39 (2024-09-25 - Rating: 5)

    Kassidy was an amazing help. I came in for a specific reason that wasn’t available however Kassidy utilized her expertise to find an apartment that really meets my needs and exceeded what I needed. She went over and beyond that day and was so conversational and comforting thank you so much Kassidy!!

  • Review 40 (2023-12-06 - Rating: 5)

    I love all the wonderful events, petting zoo, pony rides, face painters, paint classes. I also want to say how wonderful Priscilla Andrade, the resident experience coordinator is. She is so happy and friendly and makes the events so fun.

  • Review 41 (2025-01-23 - Rating: 5)

    Very Beatiful apartments and Kali is a wonderfull leasing agent. A good place to live and got access to stone bridge mall and Allen Outlets.

  • Review 42 (2024-06-11 - Rating: 5)

    Was helped by Grace, works very efficiently. Made my move in smooth and easy. This place is amazing. Majority of things can be done through the bulk of apps you’ll install. Great amenities, beautiful community. Only take I wish I knew how tall the windows were any future residents you’ll need 100inch curtains.

  • Review 43 (2024-04-25 - Rating: 5)

    Went and toured these apartments today and loved them so much we cameback at the end of the day and started the application process. The area is really nice, very well kept up. Lots of amenities and fun community feel. The ladies in the office were all very nice and helpful. Kaili did our tour and was very fun and knowledgeable. All the units we looked at were really nice and everything looked new and the apartments look more spacious in person. Would recommend you put this place on your list if you are looking for a new place.Kim was also amazing and helped us move in smoothly on move in day!

  • Review 44 (2024-06-28 - Rating: 5)

    I had an absolutely wonderful experience at Parkside at Craig Ranch, thanks to Alexis! From the moment I walked in, Alexis made me feel welcomed and at home. Her professionalism and friendly demeanor were truly exceptional. She went above and beyond to ensure all my questions were answered and provided detailed information about the community and its amenities. Alexis’s dedication to her work and genuine care for the residents truly sets her apart. If you’re considering Parkside at Craig Ranch, make sure to ask for Alexis – she will make your experience nothing short of fantastic! Highly recommend!

  • Review 45 (2025-01-23 - Rating: 5)

    Parkside is great the staff there was very helpful. I especially want to say thank you to Faith for her patience and support.

  • Review 46 (2024-08-30 - Rating: 5)

    I am BEYOND grateful to Faith Long and MaTyia Ward. Faith has been a friend of mine for a decade, and I will forever appreciate having her recommend this place to live after a life-changing event. MaTyia was exceptional in responding to ensure I could complete all of my paperwork and move in within a week. I highly recommend this place if you want to enjoy the life we have remaining, I cant wait to see how this complex continues to grow as a mini community

  • Review 47 (2024-03-09 - Rating: 5)

    Moving into any new rental property is always stressful but Taylor and Grace made us feel so welcome and handled our family with amazing care. To sit in a leasing office with someone and be comfortable enough to laugh is a blessing. We are in love with our unit and honestly, this leasing office is what ultimately sold us. I have never walked into a leasing office and had as much fun as I did with this complex. I have been giving nonstop compliments and recommendations for this property and management team. If you are even slightly interested in a new rental unit I beg you to make an appointment with Taylor or Grace. These women are absolute rockstars and this complex is so beautiful! Please come and check them out.

  • Review 48 (2024-04-02 - Rating: 5)

    I’ve lived here for a couple weeks so far and I am loving it. The experience is great. I love the gym, very convenient to have and is really good for an apartment gym. Thanks to Kaili and Alexis, I was able to move in seamlessly and in addition get the private garage I was wanting. I couldn’t ask for more. They are very quick and friendly to respond. Definitely happy to go into the future while living here.

  • Review 49 (2025-01-23 - Rating: 5)

    Faith does a great job at events, I always like going because she is so nice :)

  • Review 50 (2025-02-13 - Rating: 5)

    I have been a Parkside at Craig Ranch for a year and through negative comments I love being here , office is always helpful and Ruby is always attentive when I need her.

  • Review 51 (2024-02-26 - Rating: 5)

    Going on 3 years of living here!!I love living at Parkside! Beautiful location, very peaceful, and the community is friendly!Facilities team is so sweet and office employees are helpful! Just remember.. in order to get great service you have to be nice! People will often tell you otherwise, but that’s because they don’t treat people how they’d like to be treated! And that’s the truth.Blessed to live here!

  • Review 52 (2025-01-23 - Rating: 5)

    I love coming to all the events, Faith is always nice and plans fun things for Parkside!

  • Review 53 (2024-08-30 - Rating: 5)

    Kalli was great! She took her time showing us 2 different floor plans and answering all of our questions and was never rushing us. She was very patient.

  • Review 54 (2024-04-24 - Rating: 5)

    Amazing upscale community I lived here almost an year and continued to live here for another yearNew screening process is very painful have to go through lot of documentation even after providing everything it’s still very difficult to get through need to implement new procedures for the screening.

  • Review 55 (2023-07-06 - Rating: 5)

    Toured a 1 bed 1.5 baths today w/ a Den. I had a great experience staff is very friendly. Will be leasing here this month

  • Review 56 (2024-07-15 - Rating: 5)

    Kassidy went above and beyond to help get me into my place! She made sure everything was ready and helped along the application process as best she could!! When I had an issue she came running with things in hand to help! She is a gem and these apartments are blessed to have her! ❤️

  • Review 57 (2024-05-04 - Rating: 5)

    While I did not end up leasing an apartment at Parkside, my touring experience with Kassidy was amazing! The sole deciding factor for signing with another property was proximity to my church. Otherwise, I would have very easily signed a lease the same day I toured Parkside! The grounds are pristine and kept up very well and the apartments I toured were very large and beautiful (they have apartments with yards for us dog owners!). Parkside has a really incredible community-within-a-community feel and everyone I spoke with was so friendly. I would highly recommend Parkside at Craig Ranch!

  • Review 58 (2024-06-13 - Rating: 5)

    So I was on a tight schedule to move in, this was hands down the most easy and simple move in Ive ever done. The staff are helpful, nice and professional. The amenities are really nice and when I moved in my apartment was spotless. I applied on a Wednesday and moved in that Monday, really appreciate the staff and highly recommend this apartment complex.

  • Review 59 (2024-10-24 - Rating: 5)

    Such a beautiful complex with a great community. When you come in to tour, ask for Grace! She provided the best experience.

  • Review 60 (2024-06-26 - Rating: 5)

    Okay - I usually don’t write reviews unless I’m pissed off. However, the Parkside team goes above and beyond regarding customer services.Last week, I had to attend an emergency meeting in Chicago and accidentally left trash in my apartment. I called the office and left a voicemail for maintenance, asking if they could remove it. Within THE HOUR, Rafael called me to confirm that they had taken care of it and even sent a photo as proof.I appreciate the team for stepping in and helping out.Thank you,Josh L

  • Review 61 (2024-08-05 - Rating: 5)

    The process from start to move in was stress-free, everything went smoothly. The team at Parkside at Craig Ranch has been very professional so far and my family and I cant complain. Our enquiries were promptly addressed.

  • Review 62 (2024-04-08 - Rating: 5)

    Its been one year since we moved here. Truly amazing people in the Leasing Office, especially Priscilla, who is very patient. Taylor, you are simply a person who has lots and lots of humor😄. Essa is a very polite and kind person😊. Any kind of issues have been resolved within a couple of hours after just posting them on the Resident Portal Page. We mostly enjoy the outdoor activities in the community. Love the activities and the events that are hosted by the leasing management and we would like to be a part of that every time.

  • Review 63 (2025-01-19 - Rating: 5)

    Kaili was amazing as well as Julie and MaTyia helped me out alot through and I thank you guys for getting everything done

  • Review 64 (2025-02-17 - Rating: 5)

    I enjoy living here. 5 years plus. The staff is cool and most neighbors.

  • Review 65 (2024-09-03 - Rating: 5)

    Going on 7 years at Parkside at Craig Ranch. I have enjoyed every minute. Great customer support and maintenance has been amazing. My apartment has everything I’ve needed. I have had nothing but an excellent perfect experience here.The location is great as well.

  • Review 66 (2024-03-30 - Rating: 5)

    Taylor was awesome! Her friendly and outgoing nature helped get our daughter excited about our upcoming move, that she was nervous for. The property was beautiful and clean, felt like it has a good sense of community. Cant wait to move there soon.

  • Review 67 (2024-12-10 - Rating: 5)

    Faith in the leasing office is very friendly and helpful! The monthly events she plans are a big reason I love living at Parkside!

  • Review 68 (2025-01-23 - Rating: 5)

    This property is a great place to live, its kept clean, and has a great sense of community amongst the people living here.

  • Review 69 (2024-06-20 - Rating: 5)

    Amazing amenities, clean area, and definitely ample amounts of activities to enjoy. MaTyia did amazing with showcasing what Parkside had to offer for future residents. She made sure to highlight all the different features and kept in mind what my personal preferences are. She’s an amazing leading counselor at Parkside. I enjoyed my tour and will definitely be a future resident.

  • Review 70 (2024-07-03 - Rating: 4)

    I have been living at Parkside Craig Ranch since 2019. I love it here! The staff at the office is awesome and always helpful. The maintenance guys are always excellent! Special thanks to Siuyes and Sergio they were great and so helpful when I needed some things fixed in my apartment. Thanks again!! ⭐️⭐️⭐️⭐️⭐️

  • Review 71 (2024-04-03 - Rating: 5)

    Kim was a lifesaver! Her expertise and kindness made our moving process so smooth and stress-free. She knew exactly what needed to be done and went above and beyond to ensure our comfort. Kims genuine warmth and dedication to helping us was truly remarkable. Were incredibly grateful for her assistance and couldnt have asked for a better person to help us settle in. Thank you, Kim, for making our move-in experience so wonderful!

  • Review 72 (2024-01-06 - Rating: 5)

    I lived in those apartments for 3 years and it has been a magnificent experience, the friendliness of the girls and the boys there is fantastic, they always have activities: food truck breakfasts, they have activities on all holidays, you have a super fun time. The reason I moved is because I am moving out of state. But if I returned to Texas and this area I would rent there again. In addition, the maintenance guys are excellent, they attend to your requirements immediately and they gave me my full deposit, obviously because I handed over the apartment clean without any damage. Thanks guys

  • Review 73 (2024-02-15 - Rating: 5)

    Very nice apartments. its quiet and there are lots of amenities. parks, pools, and gyms its like a little town. the rates are more affordable than the other apartments around the area. Very close to the highway and lots of stores nearby. I hear lots of complaints about finding a parking space. But from my experience, I am always able to find a parking spot (sometimes I have to walk farther though, but thats okay I enjoy walking through the community)

  • Review 74 (2024-08-27 - Rating: 5)

    Very pleased with Sergio K, Parkside Craig Ranch Maintenance Tech for his prompt(timely) and thorough service; as well as the level of professionalism shown while in my home. Thank you sir for a job well done.

  • Review 75 (2025-02-13 - Rating: 5)

    I really appreciate the help at the leasing office, Lexi was so nice and went the extra mile!

  • Review 76 (2024-03-08 - Rating: 5)

    I met with Parkside staff and found the experience to be truly outstanding. They made me feel at home and valued. The apartments are top notch, inclusive, and priced perfectly with the market. I was on the fence deciding against multiple other complexes until I experienced Parkside. Their onboarding, pricing, homes, and commitment to my longterm living made the decision for me.Thanks Parkside team.

  • Review 77 (2024-04-01 - Rating: 5)

    My boyfriend and I toured the apartment complex at the end of February and we fell in love with the place. Taylor Sims was our wonderful leasing consultant who gave us an amazing tour of the complex. She was very informative about the different phases, the different events that were held, and so much more. Parkside at Craig Ranch was the last place my boyfriend and I visited and we knew from the moment we got there that we wanted to live there. We are so excited to move-in in May and we are both very grateful for Taylor for her amazing self & expertise!

  • Review 78 (2024-02-22 - Rating: 5)

    I absolutely love this place. It is quite spacious. They do a good job of keeping the corridors and elevators cleaned. Someones fur baby had an accident in one of the corridors leading to the units. Before I was able to report, it had been cleaned and it smelled so fresh like fabuloso. My Apartment home was clean and beautiful everything seemed new and fresh when I moved in. All of the staff in the office are very courteous. The grounds around the community are always extremely clean. Theres always that added sense of security knowing the police department is positioned directly behind the community and the fire department is literally across the street.

  • Review 79 (2024-12-11 - Rating: 5)

    The management team was very professional and went out their way to answer all my questions but most importantly provided an A1 customer experience.

  • Review 80 (2024-04-02 - Rating: 5)

    We just wanted to give a huge shout out to our leasing agent Grace who helped us every single step of the way. She constantly went above and beyond to ensure we were taken care of. We are just so grateful for her. Keep up the great work Grace!!!

  • Review 81 (2024-04-15 - Rating: 5)

    Parkside @ Craig Ranch has been my home for over a year now and I cannot express how amazing it’s been to live here. From the swift and friendly bh staff, who at a drop of a hat, will be in your home helping you deal with your problems, in the nicest and most considerate way, to the amazing front desk staff such as Emma! This place is a MUST check! As in please check it out because the amenities are out of this world! To the dog parks, to the weekly vendors who come and contribute to the complex! It’s a 5 star apartment complex to me in every way.

  • Review 82 (2024-05-08 - Rating: 5)

    This is my second year living at this property and I absolutely love it! I have known plenty of people that currently live here and it is an amazing community. Very pet friendly, lovely staff, tons of community engagements, and conveniently located! I recommend and have referred this community.

  • Review 83 (2025-01-28 - Rating: 5)

    Great community, super friendly office staff.Maintenance is great and quick to resolve any issues!!!!

  • Review 84 (2024-09-05 - Rating: 5)

    IM ABSOLUTELY IN LOVE WITH THE ENTIRE STAFF HERE AT PARKSIDE AT CRAIG RACNCH!! THE FRONT OFFICE STAFF ARE TOTALLY AMAZING MARLENE AND FAITH… CHRISTINE IS THE MOST ADORABLE, RESPECTFUL AND UNDERSTANDING PERSON I HAVE ENCOUNTERED HERE IN TEXAS AT CRIAG RANCH!! I LOVE THE STAFF HERE THEY ARE AGAIN VERY AWESOME!!

  • Review 85 (2024-08-23 - Rating: 5)

    Very pleasant staff, It’s always a joy to see Faith, Matyia, and Taylor. Went on a tour with Kassidy for a friend of ours looking at the community and she loved it. Highly recommend this community and the staff

  • Review 86 (2024-03-25 - Rating: 5)

    Iv been here for way longer than intended too but have enjoyed it so much! This is my first apartment to live in and what was suppose tobe a temporary summer stay while we looked for a house to buy, ended up being nearly 3 years. So to say I have enjoyed it here, is an understatement bc I have stayed! It’s a great place to be especially for summers. Everyday feels like a vacation and there is always something fun to do here. Iv met so many people who will now be lifelong friends. I’m moving soon and sad to go honestly. I wanted to be sure to leave a review and also need to mention a special person who has been so helpful during my time here. Her name is Christine Portinga, The Resident Service Manager. I honestly just met her In person for the very first time, however, throughout my entire stay here she’s always been the one to handle all things for me. She always responds promptly to emails and is always so kind and helpful. She goes above and beyond to make sure everyone is happy and taken care of and exceeds all expectations you could have. She has truly been so helpful and so kind. It was so refreshing to know she was here for anything we need and so quick to get back to me. I’m so happy to have finally met her in person just the other day and to finally put a face with a name! She is one of a kind and if you need anything, she’s the lady to talk to! Thank you Christine for being so helpful to our family and always caring.

  • Review 87 (2024-10-12 - Rating: 5)

    This property is very nice. The neighborhood is quiet and very inviting. They have a lot of amenities to offer.

  • Review 88 (2024-06-30 - Rating: 5)

    Kassidy was a great tour guide and gave us very helpful information during our visit. She was amazing and will be continuing to use her as our contact for our move in process to Craig Ranch!

  • Review 89 (2024-09-10 - Rating: 5)

    Taylor was awesome and because of her you will have a new tenant. Amenities are top tier and the property was beautiful

  • Review 90 (2024-05-23 - Rating: 5)

    Matyia has been genuinely one of the best people Ive ever gotten the blessing of talking to! She is so concise in all of her information, shes personable, shes kind, and shes very well educated on the property and not once did I feel uncertainly or confusion in the entire process. I am so incredibly excited to start my lease in August! Matyia, thank you for your time, and dedication. Tell them to give you a raise girl!!!!!!!! 🩷🩷🩷

  • Review 91 (2024-07-01 - Rating: 5)

    I visited this property over the weekend to see a friend of mine. We laid by the pool which was very clean, and relaxing! The apartment layout she has is perfect for her, and I love all the finishes!

  • Review 92 (2024-04-30 - Rating: 5)

    I love Parkside at Craig Ranch Apartments. Nothing but help and support from the beginning. Melissa Chron, Manager is the best ever! Always there for you and takes care of things immediately. Kassidy Cronce, Leasing Consultant helped me threw every step setting up the necessities without hesitation. The staff is incredible. Parkside location is right in the middle of everything and so convenient. The apartments are beautiful and so many things to offer. Living here will be the best move you have made.

  • Review 93 (2023-10-17 - Rating: 5)

    I have lived in McKinney for 10 years and Parkside at Craig Ranch is the BEST apartments I’ve lived in so far. A beautiful area with always something fun going on planned by the apartments, food trucks every week, and the BEST gyms and pools. The front office staff and management are all great and helpful. Also, thank you to the many employees here that work hard to keep this large apartment complex clean and beautiful. This place is home to us!!

  • Review 94 (2024-02-02 - Rating: 5)

    Great experience with doing a tour with Parkside at Craig Ranch apartments. It was quick and easy. The complex/community is very clean and there were so many amenities, perhaps my favorite would have to be their wellness center, and their multiple pools that they have available to their residents. My Fiancé and I ended up signing for a lease agreement that day too.

  • Review 95 (2024-04-07 - Rating: 5)

    We toured with Grace and was very impressed. We lived at Parkside in a one bedroom for two years then moved to a 2/2 for another couple of years. We loved Parkside but moved to Prosper for cheaper rent. Now after six years we are ready to come back to McKinney area.

  • Review 96 (2024-03-29 - Rating: 5)

    I had some questions about my lease renewal. I was hoping to speak with someone about it because it was very urgent. I reached out to Christine Portinga . I did not wait a hot second and Miss Christine answered my email and she saw me in person that same day. Miss Christine is the most kindest, outgoing person I have ever met in a very long time. She helped me with all my concerns …answered all my questions and was able to solve all my problems. She provided excellent customer service.Parkside At Craig Ranch has a gem and her name is Christine Portinga.

  • Review 97 (2023-12-21 - Rating: 5)

    Lived here going on 14 months and no issue the staff in the office is amazing the community is amazing I have no problems here highly recommend

  • Review 98 (2024-01-30 - Rating: 5)

    Taylor was very accommodating, and did everything she could to help get the fastest resolution to the issue. She’s a great example for the office and definitely someone you want greeting at the door.Megan was also very helpful, and is definitely someone you want representing the office. She’s great with people looking to lease, and makes the process on them very smooth and easy.

  • Review 99 (2024-03-27 - Rating: 5)

    Came in with my friend looking for a 2 bedroom and Taylor was eager and instantly available to help. She showed us a property that not only fit our needs but tailored to our personality perfectly. Excited to learn this beautiful property and highly recommend Taylor Sims as your leasing agent.

  • Review 100 (2021-11-13 - Rating: 5)

    Kayla was freaking awesome!! she made the process so easy and i couldn’t be happier!! totally recommend stopping by their office :)) ashley and jennifer were also fantastic!

  • Review 101 (2024-01-17 - Rating: 5)

    I was assisted by Taylor. Though I was few minutes late to the showing, taylor made extra effort to accommodate and helped me to access the apartments which I wanted to check out. It was a happy experience because the process was seamless and everything was done in couple of clicks via phone, scanning the bar code , get apartment code access for entry and dedicated time frame.Appreciate the service group & people here for having customer centric focus.

  • Review 102 (2024-07-15 - Rating: 5)

    Kassidy was our leasing agent and she went above and beyond over and over! If you decide to check this complex out, ask for her!Just moved in but loving the different amenities that are available!

  • Review 103 (2025-01-27 - Rating: 5)

    The staff here is friendly and responsive, maintenance is quick, and the community is always clean and well-maintained. The location is convenient, and the amenities are excellent. Highly recommend!”

  • Review 104 (2024-01-16 - Rating: 5)

    Just want to thank all the folks at PARKSIDE AT CRAIGS RANCH for making the rental process so effortless especially for a non computer guy like me. thank you again to Jennifer, Abigail and all the gils upfront ; Grace who had plenty of patience to get me going. oh and the renewal Price was a welcome relief especially with inflation eating away at everything else.

  • Review 105 (2023-09-07 - Rating: 4)

    Make sure everyone wanting a guided tour has a valid ID, or you can take the unguided tour. Not recommend. Everyone past the front desk is very warm & helpful. The apartments or gorgeous! The grounds are nice & kept. We will be signing a lease here very soon.

  • Review 106 (2024-04-08 - Rating: 5)

    Staff is very friendly and super accommodating. Anytime I have ever made a maintenance request it has been taken care of the same day. I love Jenn and Emma super sweet!

  • Review 107 (2024-01-31 - Rating: 5)

    I went here without an appointment to get some info on their apartments. Taylor was super kind & got me an appointment set upKassidy took care of me during my visit. She helped me find something within my budget & for the time I needed.The tour was wonderful & I am looking forward to living here soon! Thank you again Kassidy!

  • Review 108 (2025-01-23 - Rating: 5)

    Kaili Blackwell is the very best. Helpful, courteous, knowledgeable, and professional

  • Review 109 (2023-10-07 - Rating: 5)

    The process applying was simple. Kassidy my leasing agent she was able to answer all of my questions and she worked hard to make sure I was satisfied, she was able to make suggestions that allowed me to think through options, when she was not available Taylor was able to assist. I love the fact they were all on the same page! Take a look around and find your next home like I did! Thanks Parkside

  • Review 110 (2024-03-25 - Rating: 5)

    Kassidy gave us a great property tour. She did a great job anticipating our questions before we had them! She did a good job helping us determine which partner would be the best fit.

  • Review 111 (2024-08-15 - Rating: 5)

    Apartment hunting can be very daunting but the leasing representatives at Parkside made this task seamless. I am very impressed with the property and the leasing staff.

  • Review 112 (2022-07-06 - Rating: 5)

    I have lived at this property since April 2021. When I first moved in I was completely over joyed because this is the nicest place I have ever had the opportunity to call home. There are 5 pools, 4 Gyms, 2 dog parks, 2 dog spas, a store, a volley ball court and tennis court. I couldnt stop telling people about my new home! The amenities and THE APARTMENT... MY GOD it was just a dream. Well, since then my family has grown and the apartment I was in was not able to accommodate us. Management had changed since I first moved in back in 2021 so I was pretty nervous about how the transition would be. Honestly, there were some issues along the way but I believe it is how we respond to issues that matters. One of the office managers, Aaron, was such a huge help. He made sure that all my concerns were addressed and any issues were quickly taken care of. He was honestly just amazing. Jennifer, the transfer specialist, was also really great as well! I can not thank those two enough for all their help! As if it couldnt get any better, it did! My new apartment blew me away from the moment I first opened the door. I moved in 6/17 and every day I go home I still cant believe this is where I get to call home. I dont think I will ever leave. Oh, one last thing, you know how some apartments will nickel and dime your deposit to death after you leave or transfer? This place did not! I was extremely impressed with how much of my deposit was returned to me. If you are on the fence about this place or weighing out options, let this review be the sign youre looking for or the extra push TO MOVE HERE! You wont regret it!!

  • Review 113 (2024-04-03 - Rating: 5)

    Kimberly was so detailed and helpful when I was moving in. She is very polite and still professional. You go Kim!I love the apartment community so clean and a lot to do!

  • Review 114 (2024-10-16 - Rating: 5)

    Very nice place! Excellent prices,units very comfortable,the staffing girl Taylor is amazing and very friendly.

  • Review 115 (2025-01-24 - Rating: 5)

    Great place, I like it makes me feel like Im on vacation with so many pools and gyms many dog parks, every employee there is super friendly especially kaili she was super helpful. ALSO the hallways are super clean and it smells so good

  • Review 116 (2023-08-21 - Rating: 4)

    Ive lived here for a year now. Over all, Im pretty pleased with it. Maintenance crew are fast and very polite, I love the community garden, and Ive had few issues with noise or anything.My one complaint is that they use Fetch here, a package delivery service. I cant send anything to my address that wont fit in a tiny mailbox and instead have a complicated second address for packages. I constantly have issues with online orders because of that address, plus I get everything a day later than I normally would. Considering they HAVE a mailroom here, Im not sure why we have to use this infuriating service.

  • Review 117 (2024-04-03 - Rating: 5)

    I am new here, I really appreciate the leasing consultant Matyia, she helped me with the required information with so much patience right from touring to movein.The community is really nice and they organize lot of events for the residents.

  • Review 118 (2023-11-29 - Rating: 5)

    Taylor Sims deserves a shout out! She was the leasing consultant I had on my visit to the property. She did an amazing job explaining the process and everything the complex had to offer! After talking to her I was convinced that this was the place. Thank you Taylor!

  • Review 119 (2024-05-17 - Rating: 5)

    I’ve lived here for 3 years and absolutely love it. So many fun events almost daily as of recent, and the staff is always so friendly. I highly recommend Parkside to anyone considering!

  • Review 120 (2022-07-20 - Rating: 5)

    Made an appointment to view a few different options (floor plans).There where so many options by the pool, around the gym area or just in the back where it’s nice and peaceful (across from a police station) which made me feel very safe!Abigail was absolutely amazing! She was very knowledgeable about the property, rent on all floor plans, availability, shopping and entertainment in the area.He service is top of the line!While driving around the property I made a few observations.Maintenance and ground keepers where all over the place making things happen.Many of residents where walking dogs, jogging or just sitting outside reading.This really helped me make my decision today.Everyone seemed very happy. Great atmosphere!!On my way out today, I met the Property Manger Julie Holden :)She absolutely sealed the deal!I can’t say enough about this team!Truly impressed and I highly recommend Parkside at Craig Ranch!

  • Review 121 (2023-07-05 - Rating: 5)

    I have lived at Parkside since February 2021 so I’ve witnessed both managements we’ve had and so far BH management has always been reliable and has always been there with any questions I had. My emails always get responded to in a timely manner and my calls always get answered. I’ve transferred units 3 times since living here and I’ve always worked with Jennifer and she makes everything so much easier and always helps everything go as smoothly as possible with no stress as much as moving is very stressful. I recently transferred to another unit and Jennifer checked up on the move and is still there even after the move. I also got the pleasure of working with Kassidy to find a unit I wanted to transfer to and she let me tour units to make sure I could see the units I was looking at and to see which unit I really wanted and didn’t rush the process of the tours or make me feel rushed when looking at the units and offered if I wanted to look at any other units. I LOVE the new unit I’m in and I always love working with Jennifer. I have no complaints about this community! Although I do miss the package center.

  • Review 122 (2024-01-27 - Rating: 5)

    Parkside at Craig Ranch is a very nice community! The staff is veryyy friendly and helpful! If you are looking for a leasing agent, you will not regret Taylor S! She’ll help you find the right apartment and answer any question you might have!

  • Review 123 (2025-02-13 - Rating: 5)

    Lexi was great! She was very helpful

  • Review 124 (2024-07-01 - Rating: 5)

    Taylor is the best leasing agent, she made me feel so at home and secure of my new home at Parkside! Easy process and very fast!

  • Review 125 (2024-03-01 - Rating: 5)

    Amazing!! Such a great experience taking a tour and staff was honest and kind. Kassidy made my process so much more enjoyable. Definitely a property to look into if you’re thinking about moving!

  • Review 126 (2024-09-27 - Rating: 5)

    Great place with lots of amenities. Good staff that makes you feel at home. Definitely recommend!

  • Review 127 (2024-06-24 - Rating: 4)

    Great place to live , lots of fun activities for residents, there’s no reason to be bored in your apartment there’s lots of things and places nearby to keep you entertained .I would give 5 stars but the WiFi service is really bad. I get lots of missed and dropped calls

  • Review 128 (2025-01-24 - Rating: 5)

    Parkside is the best! Faith plans some really great events!

  • Review 129 (2022-11-10 - Rating: 5)

    Hello,I just toured Parkside with Megan as my agent. I had such a fun tour! Megan was such a fun person to explore the grounds with, the front staff were very kind and made me an ice coffee with their new cold brew machine ❤️ The amenities look so nice and I already fell in love with the floor plans! The community here seems very fun to be around! Thanks for the amazing experience!Best regards,Future Resident Katie 🥰

  • Review 130 (2024-03-06 - Rating: 5)

    Kaili Tormos is an incredible asset to Parkside at Craig Ranch.She goes above and beyond to provide a pleasant leasing, and move-in process.I’ve enjoyed working with her so much. Even my family was impressed with Kaili, and commented on her exceptional level of service during the move-in process.

  • Review 131 (2024-01-08 - Rating: 5)

    Megan and Lexi were wonderful. They both helped me get my apartment and garage. They were both personable and very friendly. Highly recommend talking with both of them when coming here. Thanks again!!

  • Review 132 (2024-08-04 - Rating: 5)

    My experience from touring this site, to making a decision on what apartment I wanted, to receiving my keys was great. Nicole was so patient with helping me the entire time. I moved in while during the pandemic and that was stressful alone.Update: just renewed again. Easy process and quick response for any questions I had.

  • Review 133 (2023-03-28 - Rating: 4)

    Ive been here since early 2020. Neighbors are quite, property is well maintained, office staff is very helpful, Don assisted me when doing my new lease. Management also plans alot of activities. The maintenance staff is prompt & housekeeping does a great job keeping interior & workout areas clean.

  • Review 134 (2024-07-01 - Rating: 5)

    The minute I get in the office I felt welcomed by everyone the place was so nice and clean I loved the environment and thought if I get apartment I will definitely live there also my agent Grace was very helpful gave me easy and every detail

  • Review 135 (2023-10-13 - Rating: 5)

    I had an excellent apartment tour experience with Taylor Sims! I was provided with adequate information regarding the complex, as well as a relatable information regarding my current situation and needing to find a place rather fast. I look forward to taking my next steps toward moving in!

  • Review 136 (2024-02-02 - Rating: 5)

    Had a “Great Time” at the Canvas in the Clubroom last night. We created a Valentine theme work of art with Monika. She was a great teacher. Thank you Priscilla. Can wait for the next one!

  • Review 137 (2024-05-29 - Rating: 5)

    **NOTE: This review was from when Lincoln was the property management company (2018-2021)** I have heard the new company BH is awful and charges all kinds of ridiculous feesWe have had a pretty good experience here. The apartments are nice, new, and well-maintained. Maintenance for us has been quick to respond and friendly each time. We originally wanted to move out after our short lease was over, but after searching at other apartment complexes, we saw that we get a lot here for our money, parking garage, multiple gyms,pools, and a nice walkable complex with a neighborhood feel to it. Some of the cons are that sometimes there is dog feces or urine in the hallways, but the office usually takes care of that when alerted. Another thing is that a lot of people like to race up and down the garage which can get really dangerous and sometimes cars like to rev their loud exhaust systems throughout the garage late at night. Other than that, this is a nice place to live.

  • Review 138 (2023-12-22 - Rating: 5)

    We took a tour here today with Taylor and she was ABSOLUTELY AMAZING! Super informative, upbeat energy and answered all questions and concerns we had! Definitely choose Taylor if you get to pick who you take a tour with! We love it here!!

  • Review 139 (2023-09-30 - Rating: 5)

    5/5- I have viewed many apartment complexes and this was by far the best experience I have ever had. Shout out to the amazing front desk staff & the leasing agent Kassidy Cronce.I came in with a checklist of non negotiables, two toddlers and many questions haha. Kassidy took me to multiple units, drove us around the property and was so helpful with my kiddos. They even left with drawings & got to play with play dough and at the playground.I found the exact apartment that met all of my needs, got the special & did not have to settle most of all. Kassidy was so patient, informative and thorough.I even stopped multiple residents before coming into the leasing office and they all love living here. I definitely recommend booking a tour for yourself & can’t wait to call this my new home 💗.

  • Review 140 (2024-01-20 - Rating: 5)

    Taylor B at the front had such great hospitality!! I absolutely loved her and i only talked to her for a few minutes. Her and all of her wonderful help that i received is the reason that i decided to lease.

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