Park at Briggs Ranch Apartments

Photo of Park at Briggs Ranch Apartments

Located in Houston, Texas

Address: 5525 Mansions Blfs, San Antonio, TX 78245, United States

Phone: +1 210-714-1569

Rating: 4.1

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Business centre
  • Elevator
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment building
  • Apartment complex
  • Apartment rental agency
  • Furnished apartment building

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-20 - Rating: 5)

    Excellent Service and Support at Briggs Apartments!I can’t say enough great things about the staff at Briggs Apartments! They truly go above and beyond to ensure that residents feel welcomed and taken care of. From the moment you move in, the team is attentive, professional, and always willing to help.Victoria does an outstanding job managing the property, ensuring that both new and long-term residents receive top-tier service. She’s always on top of everything, making sure the community runs smoothly and efficiently.Ashlynn is amazing when it comes to assisting residents—she’s quick to respond, incredibly helpful, and always handles requests in a timely and professional manner. Amelia is also fantastic, providing excellent service and making sure residents feel supported.Overall, the staff at Briggs Apartments truly sets a high standard for resident care. Their dedication and hard work make living here a great experience. Highly recommend!

  • Review 2 (2025-02-27 - Rating: 5)

    I’ve been here for about a month now and wanted to give it some time before I wrote a review. I absolutely love living here so far. This is the first time I’ve ever lived in an apartment so I was nervous about the experience because of what others tell me about the living situation in an apartment communities. Park at Briggs Ranch is the opposite of them all. I love my unit and the grounds and office /maintenance staff are kind and communicative. it’s very quiet and the residents I’ve had interaction with have all been nice.

  • Review 3 (2025-01-01 - Rating: 5)

    The whole process went smoothly and was all done so fast. Within days I had applied and been sent my papers for signing. I really enjoyed how how efficient they all were. I had filled out my apartment inspection form and things that I notated were addressed immediately. The apartments are well taken care of and the unit I received is nearly perfect for the age. I’ll take it, and I enjoy the beautiful view of the golf course that’s behind my apartment building. Was a great experience overall and would recommend these apartments to friends.

  • Review 4 (2025-02-22 - Rating: 5)

    Currently a resident, my partner and I love our apartment. The maintenance team is awesome, we have had some issues with appliances that were getting old, but they were quick to come in and fix or replace them completely. Edward has helped us multiple times and has been very helpful. I was shocked to find that these apartments are about 10 years old because they dont feel old thanks to the updates and upkeep done on our unit. Parking at my building is very nice and always has a free parking spot available and our covered spot is very convenient. Overall, I am very happy with the complex and hope it will stay the same for the future.

  • Review 5 (2024-04-09 - Rating: 5)

    PBR team are Amazing. They are super friendly, professional and very informative! they always go above and beyond my expectation from start to finish. Thank you so much Ashley, Ashlynn, Kianna & to the manager Melissa & Assistant manager Victoria. I love you all 🫶Maintenance team Mundo & Edward were great at fixing up any issues that arises with the apartment and fast to fix it. Thank you 🙏Nate and Judith Garza, the Apartment Life co-coordinators, have been great With all the events and activities that they coordinate for the residents. Thank you for everything you do.The complex has good walking trail that goes all around the apartment complex & Golf view & A dog park. Great Amenities too !🫶🫶🫶🫶

  • Review 6 (2025-02-20 - Rating: 5)

    Posting this review on behalf of the maintenance department. In all of the apartments I’ve dwelled in, Parks at Briggs Ranch has, hands down, the most prompt and responsive maintenance team. Work orders are completed swiftly, often same day. Edward in particular is the goat. He explains what the cause of any various issue is, what he intends to do, and is both professional yet friendly. When he shows up to address any problem, I have full faith he will get the job done. He’s never rude (though none of the maintenance guys are), which is even more of a rarity in my experience of apartment living. He should get a nice raise :)

  • Review 7 (2024-11-23 - Rating: 5)

    My fiancé and I have been living here since the end of August and we’ve been really enjoying it!The office staff and maintenance team have been amazing and very friendly. They are very responsive & quick to fix any problems. I will submit a maintenance order & they will typically be here the next day! Our dishwasher went out recently & they replaced it with no problems.Our apartment is beautiful & the complex is quiet, clean, and has nice amenities. We always see people maintaining it & picking up trash. We appreciate the constant upkeep. Thank you Park Briggs Ranch Staff & maintenance. We appreciate yall being so good to us.

  • Review 8 (2025-02-20 - Rating: 5)

    I’ve had the smoothest and most successful transition into this complex! I appreciate how friendly and knowledgeable the staff are. They didn’t hesitate to answer any of my questions and kept me in the loop with any paperwork I needed to have submitted. Cassie and Ashlynn did a wonderful job on making sure I was taken care of during this process! I can’t wait to enjoy my new place!

  • Review 9 (2025-02-04 - Rating: 5)

    We have had an amazing experience so far. Ashlynn helped us with all our paperwork and she has gone above and beyond what was expected. She delivered excellent customer service and made our move in experience smooth and easy. We love our apartment, it is beautiful, it looks just like the pictures and everything works! We also love the views, that everything in the complex looks clean and seems to be very well maintained! Thank you PBR team for a great place to call home.

  • Review 10 (2024-10-28 - Rating: 5)

    I want to thank our Maintenance team here at Park at Briggs Ranch for all their great service. Today Diego V. Fixed our commode that wasn’t working properly. He did a great job, quickly and efficiently. They always do. All the maintenance staff. If I have a concern or question they know their job and are so knowledgeable. I don’t always properly issue a review so this is way overdue. Thank you guys!!🙏Joe & Graciela T.

  • Review 11 (2024-12-26 - Rating: 5)

    I recently relocated back to to San Antonio area and I was pleasantly surprised with the staff at Park at Briggs Ranch especially that maintenance staff and their attention to detail. I feel like the gentleman that helped me understood that for now this is my home and he took pride in making everything sure everything was in good working condition for me and my family. THANK YOU Mr. Edward and your maintenance team.

  • Review 12 (2023-10-25 - Rating: 5)

    Just moved in here and love it so far, a couple things to take care of with maintenance but that’s expected with any apartments. I love how quiet these places are plus the view which is so tranquil. Kianna went out of her way to help me get the unit I wanted and the rest of the staff have been so nice and helpful. If you want a nice, peaceful place to live I’d highly recommend Park at Briggs Ranch!

  • Review 13 (2024-11-16 - Rating: 5)

    Amelia is Awesome! Most inviting personality I’ve seen. When we came into the leasing office she stood up and greeted us! She made us feel like she wanted us to be there. We appreciate her help and we definitely recommend her services!

  • Review 14 (2024-10-28 - Rating: 5)

    My husband & I are recent residents and we solely chose this property for its pet friendliness and appearance. So far, every staff member we’ve interacted with has been very helpful. From the start of application to signing of the lease, it was just so seamless.Leasing consultant Ashlynn helped us with the application process and she always had a smile of her face when we would walk in to the office to ask questions. Even entering maintenance requests is easy.Also, all the other leasing members (as well as the property manager) went above and beyond to make us feel welcome. I believe this property knows their tenants love their pets and it shows with the fenced dog park they had built that has a grooming area.Once Ashlynn gave us a tour, we knew this felt like home. The property is quiet for being animal friendly. And so far, we have yet to experience anything bad and we truly hope we don’t.The only pitfall to this beautiful place is the lack of restaurants or stores close by. It has nothing to do with this property, but more that this area is growing extremely fast and food/retail stores have yet build out here.One last thing… to the staff, keep up the good work!

  • Review 15 (2025-01-31 - Rating: 5)

    Great service! I want to especially shout-out Edward and the maintenance guys! They really keep the grounds looking great and Always helping when needed! Keep up the great work Edward.

  • Review 16 (2024-12-17 - Rating: 5)

    Amelia was amazing! I am super excited to move in! Her energy was amazing, the whole experience was amazing! I have no words to describe how grateful I am to meet Amelia. She definitely deserves a raise!

  • Review 17 (2024-10-30 - Rating: 5)

    OK guys I have to say since college I’ve rented out apartments, And there has been slow upkeep to those apartments. But not here maintenance response within 24 hours, if not less to any of your issues of your service tickets. The welcoming committee are close, personal friends of mine, and I’m telling you they are friendly, bubbly and generally concerned for whatever issues they create great event events to get the community together. The gym is great. They have new equipment that they’ve introduced and I’m there every day if not every other day. Office personnel, especially one in particular Ashlyn Response to you in a timely manner. We are renewing for a second year. To a bigger apartment. If you don’t believe me, come check it out for yourself.

  • Review 18 (2022-11-09 - Rating: 5)

    Mundo and Edward were very professional. They were also efficient and helpful to fix my submitted requests. I am also a new tenant so I had requested minor stuff and they worked with me on a time to meet me. They brought what they needed and knocked it out. Thank you. Very happy to see maintenance on top of request. Pleasant experience. -SamI forgot to mention the process of moving. The ladies in the office helped me streamline the applications/ lease since I had not applied for an apartment in like 15 years.They have an app to pay, to request maintenance and any events they are having. I love it here. The grounds are nice, they have a softwater pool, I play golf for free at Golf of Texas, and almost all the parking is covered. Its awesome. They have an awesome dog park for our dog and my son he loves the kids here. 💙 we are happy.So far neighbors have been nice. Havent met them all but love our 3 bedroom home. Thanks everyone who contributed to a smooth and welcoming new home. Breathe taking and relaxing. Forgot to mention my garden tub 🤗Traffic on mornings takes some getting used to.

  • Review 19 (2025-01-30 - Rating: 5)

    First and foremost I want to give a big thanks to Ashlynn. My wife and I were looking for a new place for our family and Ashlynn was very helpful from beginning to end. She was always available to answer any questions and quick to follow up. I must say that I am super excited to move in.

  • Review 20 (2024-12-19 - Rating: 5)

    Put in a maintenance request to fix my stove Edward is the one that showed up to fix it while he was there he asked if I needed anything else and also replaced my light bulbs very awesome and nice and quick at fixing the problems! Keep up the good work !!

  • Review 21 (2025-02-27 - Rating: 5)

    Property is amazing, and the office staff are professional and polite. Every time I deal with anyone, they are always gladly willing to help me out!

  • Review 22 (2025-01-31 - Rating: 5)

    I can’t say enough good things about Edward in maintenance! He’s very professional, reliable and incredibly skilled at fixing any issue thats comes up. He’s truly an asset to your maintenance team!

  • Review 23 (2025-01-03 - Rating: 5)

    Great service! Maintenance is always on it and privacy is well maintained iv worked with Edward plenty of times and my tickets are taken care of in the same day.

  • Review 24 (2024-12-26 - Rating: 5)

    This complex is a 10 in my book. Clean, Organized and dog friendly! Every time i have a problem Edward is always willing to lend a helping hand with a smile!

  • Review 25 (2024-10-29 - Rating: 5)

    Visited a family member today and all I gotta say is how beautiful this property is. Very well maintained, grounds very clean. I definitely will be looking into these apartments myself.

  • Review 26 (2024-11-08 - Rating: 5)

    Ashley was amazing! Give her a raise! The process was really easy and she is very informative!Update: been here almost a year here and its a quiet place. Which is nice because the walls are a bit thin so you can hear the garbage trucks pretty loudly whenever they come. 😂But its been nice so far. Just wish the rent was more affordable for a one bedroom.

  • Review 27 (2024-08-26 - Rating: 5)

    We have been living here for a little over a year now, originally in a smaller one bedroom apartment but wanted to transfer into a larger unit once our lease was up. Kianna went above and beyond in helping my wife and I through the transfer process making it as smooth as that process could be. Thank you Kianna!

  • Review 28 (2024-05-25 - Rating: 5)

    The apartments are fantastic for the price. Great amenities and there are elevators that help so much with trash or moving in an out. Kianna Ramon helped facilitate our recent move in and she was outstanding. Excellent communication, even responding to some of my inquiries on her off day! She was very knowledgeable and had no issue answering anything we threw at her with clarity and kindness. She greeted us warmly when we came to tour and played a role in us choosing Briggs Ranch as our new home. I would highly recommend this complex for its amenities, fair pricing, and helpful staff.

  • Review 29 (2024-02-05 - Rating: 5)

    This is my first time ever renting an apartment and everyone has been so awesome! I love my studio apartment, it is super spacious.Victoria made the application process super easy and always answers my questions in a timely manner. Everyone in the office is super kind! I have had one small maintenance request and it was done within a few hours.The complex has good walking paths, my only complaint is people do not pick up after their dogs along the path even though bags are provided.

  • Review 30 (2024-07-28 - Rating: 5)

    This month marks my 10th year as a resident at Park at Briggs Ranch. I have witnessed many positive changes over the years, including a dog park and spa, as well as new color scheme exterior paint, new shingles and laminate flooring to cover the bare concrete floors in the breezeways. The neighbors are respectful and contribute to the peaceful setting that I call home. I like where I live and will continue to call this place home for a long time.

  • Review 31 (2024-11-30 - Rating: 5)

    I want to give thanks to Amelia, who made the whole move in process a pleasant one. Amelia was gracious and professional at all times. Thank You Amelia! Ed Overkleeft

  • Review 32 (2023-12-30 - Rating: 4)

    I have been living here for over a year. The staff has been kind and responsive to any issues I have brought up. Nate and Judith Garza, the Apartment Life co-coordinators, have been wonderful to me and my wife.The rental cost is very reasonable and my apartment is super quiet. I live on the 4th floor so I have no neighbors living above me, so I suppose thats a contributing factor. The grounds are kept up reasonably well and any maintenance issues are dealt with as quickly as they can, but the maintenance crew is understaffed for such a large facility. Any safety issues are addressed very quickly. One day my heater failed in the winter and it was fixed the same day I reported it.All in all I am quite happy living here and expect to continue as long as I am still breathing.

  • Review 33 (2023-05-24 - Rating: 5)

    Excellent service. Mundo the maintenance manager does a great Job at keeping everything running. I asked for something in the apartment to be fixed and he resolved the issue in a matter or 20 minutes.Update: we have lived here for a few months now, Ashley at the front office is very helpful and nice, she has taken care of every request that we’ve made. We like the building and the golf course view is the best thing about our apartment.

  • Review 34 (2023-12-02 - Rating: 5)

    We recently moved in and we couldn’t be happier with the experience and our new home. The apartment was in perfect shape and any issues we had upon arrival, the office staff resolved them in a timely manner. The grounds are kept looking amazing by the maintenance staff and even our yard is kept up by the landscaping crew. We love it so much in the short 2 weeks of being here and are so happy to call it home.

  • Review 35 (2024-11-06 - Rating: 5)

    I didn’t end up using them by they worked their butts off getting me an apartment. Amazing staff and when I did tour the apartment it look great.

  • Review 36 (2024-03-16 - Rating: 5)

    This is my first time renting and Kianna as well as the rest of the staff have truly made it a breeze! She is very thorough when it comes to communication, even after hours which has been very helpful. This property is very quiet and pet friendly!

  • Review 37 (2023-04-25 - Rating: 5)

    I don’t know I should even start..I moved here from another city and found this amazing apartment with great staff. I must say Ashley specifically has went about and beyond for me and helped me with a smooth transition. They listened to my wants and needs and assured me they would do their best to achieve what i wanted… let me tell you they didn’t more then what they promised! This place really makes me feel at home! They even host pretty cool resident functions! Thank you Ashley and team, you guys have made my move a breeze!

  • Review 38 (2023-05-26 - Rating: 5)

    Very beautiful apartments, Ashley in the leasing office helped us out, answered all our questions, and got us moved in quickly and easily! Definitely recommend these apartments to anyone looking for a safe place to call home- I had to come back and leave another review for Mundo, our maintenance supervisor, he was incredibly helpful with our request and came out very fast to fix our problem! My boyfriend and I are very happy with the customer service from him and his team! 😊

  • Review 39 (2023-12-19 - Rating: 5)

    The experience living here has been great so far. From the smooth move in with the help of Kianna to the awesome maintenance staff, Mundo and Edward. The maintenance team is super quick with responding to tickets put in through the app.

  • Review 40 (2023-06-23 - Rating: 5)

    Edward on the Maintenance team was extremely helpful & courteous in some minor repairs. While here another issue arose & he promptly handled it as well.Nothing but KUDOS to the whole team in handling issues in such a large complex & keeping the property looking pristine.I pray for all these guys working in this heat & still having great attitudes towards the residents. They are truly AMAZING!!!!

  • Review 41 (2023-11-20 - Rating: 5)

    Mundo was great at fixing up any issues that arises with the apartment.Also Kianna Ramon was amazing at helping us around the property. She was extremely kind and helpful.Cant recommend this place enough for the price and what you get for it. It is a lot better than many other places for these prices.

  • Review 42 (2022-08-19 - Rating: 5)

    We moved in almost 3 weeks ago and the staff has been amazing. They have been extremely helpful and responsive to emails, phone calls and work orders. The staff and company put on a small social hour this month that was amazing and fun. We where able to meet some neighbors relax and talk to the staff in less formal setting. Thank you for the easy move in and all your hard work behind the scenes.

  • Review 43 (2023-09-20 - Rating: 5)

    I would like to say ASHLYN is a ROCK STAR! she is super friendly and professional and very informative! She went above and beyond our expectations from start to finish with helping my sister find her 1st home! The WHOLE LEASING STAFF is just Super Awesome; and sweet; the energy is positive and you can tell they work together to make sure their residents are happy!If you have not seen/toured here yet then you MUST! Their homes is beautiful and so is the overall property! You will feel at home

  • Review 44 (2024-10-30 - Rating: 5)

    The community maintenance team, are very responsive and quick to fill work orders. I really appreciate their work!!

  • Review 45 (2022-09-03 - Rating: 5)

    2month update: just to add, I’m still loving my new home. The maintenance is still super fast and everything is still great. Management has special little events that show they care. Just a great community all together. Recently they had breakfast for the kids so that they had full tummies before school. It’s appreciated.Moved in about a little over a week ago. The process went so smooth. Ashley helped me out with everything. We even had a great conversation about our pets. Very welcoming and very helpful. Response time is quick. I had a couple of issues with the appliances and Mundo came to the rescue so fast. Very professional and understanding. Listened to the issues I had a assured me they would be fixed quick. I love my new place. It’s quiet…the dog park is nice. Lots of greenery. The elevator in my building had a light out and I’m pretty sure it was Mundo that fixed it. Super fast maintenance! Love it here.

  • Review 46 (2023-08-18 - Rating: 5)

    Ashley really helped us every step of the application. She answered every question we had and was really patient and nice to us. The other girls there at the front were also really nice!Edit- Just moved in and had some A/C problems but Mundo and Eduard really came in clutch with making it work and getting it going! They were really helpful and made sure to keep in contact with us! :)

  • Review 47 (2023-05-12 - Rating: 5)

    Mundo our maintenance supervisor is Awesome!! Last night 9:30pm I got a flat tire so close to home. He was generous to go back home and grab his floor jack then assisted in replacing my truck tire. He provided us with his phone number and said if we ever needed any help with cars to reach out since it’s a hobby of his. Thank you Mundo!!

  • Review 48 (2023-07-29 - Rating: 5)

    I really love living on this property. Customer service is great. When something needs to be repaired the maintenance person Mundo is always attentive, accurate and fast to fix it. Ashley is always there to address our concerns or questions. Great place to live.

  • Review 49 (2021-11-02 - Rating: 5)

    I must say it has been a while since I have lived in an apartment and Priscilla made the transition seamlessly. She helped me through almost two months of questions. Once I moved in the management team was excellent. Mundo who works with the maintenance team has been second to none. Always there when and if anything needs to be done. Once again very nice apartments, the area is good, and I am happy. Thank you all so much for all of your help.

  • Review 50 (2023-07-28 - Rating: 5)

    Mundo and Ashley are amazing Ashley made my move easy since day one she was very helpful and explained everything I needed to make my move smooth. Mundo and his maintenance team are willing to do anything to keep residents happy I had my ac go out and called it in when 30 minutes Mundo was here and got it going. I would truly recommend moving here

  • Review 51 (2021-11-11 - Rating: 5)

    Priscilla was so sweet and helpful during my move. She was attentive to my needs and kept open lines of communication during the entire application process! She made getting into our new place so easy. Thank you again Priscilla and Berkshire for a great customer experience. :)Update: We are still enjoying living here! I have had to submit a request for an issue with my AC and Mundo with maintenance was quick to resolve my issues even after office hours. He arrived quickly and ready to help! So thankful for reliable and knowledgeable support staff. Thanks again.

  • Review 52 (2021-08-26 - Rating: 5)

    Its been months of absolute happiness living at this apartment. First I want to thank Ashley, for always being there through the process of us putting in our application. Shes been so sweet and helpful and always answered my emails on time as well as addressing all my concerns. Secondly a big thank you to Mundo, hes the most frequently seen maintenance team personnel at my apartment whenever I request a work order. Always prompt and gets the issue fixed ASAP. Also thank you Priscilla for always reaching out to me to make sure my issues were taken care of and keeping up communication to let me know the progress of the situation. Im happy, thankful and grateful to live here and I wouldnt wanna have it any other way 🙏 . Thank you Berkshire Team

  • Review 53 (2021-07-15 - Rating: 5)

    These apartments are great. I toured with Priscilla in the front office and since then it has been a smooth ride.I love that the property has a dog park, gym, pool, and easy access to the golf course.I love my apartment even more, how spacious it is and how new they have been kept. Management is always quick to handle any mishap. The rent is definitely worth paying.I have everything I need here.Priscilla thank you for helping me choose my home. Anyone that is thinking of moving in I recommend you speak to her. She answers all your questions, concerns, emails quickly.I love my new home! Thank you!

  • Review 54 (2024-01-01 - Rating: 5)

    ...Park at Briggs Ranch...**Truly a beautiful property to call home.**I was enlightened when I moved to this property October 22nd 2019.The property management, maintenance team and all the workers that live on-site as well as to keep the property beautiful and clean.This property has monthly activities, for all that live at the Park.My lease is up January 10th 2024. I actually moved out November 17th 2023 and I truly miss this complex.I only moved due to BIDENOMICS, GAS PRICES, INFLATION, AS WELL AS the area continues to grow but ZERO ROADS are being built to compensate the 22 new neighborhoods the city has built in a 10 square mile area of the Park.Hwy 90 is now under construction to widen the roadway. What use to take me 22 minutes to get downtown before 6 am is now 40 minutes, and if you are going home from downtown SA if you leave after 330 you will not get home until 600.To the management team ad well as the maintenance team I do and will miss your professionalism.Thank you for 4 years and 3 months of blessing for a place to live.

  • Review 55 (2023-05-25 - Rating: 5)

    Over 2 years ago the first “face” I saw of the park at Briggs Ranch was Ashley Stroud’s, leasing consultant, and I have to say she is the best “face” and welcome person to get an idea of what the Park at Briggs Ranch is all about: refinement, joy, beauty, community and basically a place now we call home.I would like to shout out and thank The Park At Briggs Ranch and in particular to Ashley because we just renewed our lease and we have been privileged to be part of this beautiful community for over two years now. And over these two years, Ashley has always been consistent, efficient, kind, and resourceful. Thanks to people like you, Ashley, made us decide we want to keep being a part of this community. Thank you!The Sliwa family. 05/25/2023——I have been a resident at The Park for almost 2 years now and I have always experience the best service and support from Ashley Stroud one of their leasing consultants.Recently my AC unit broke on a Monday around 11:00 pm and I contacted the emergency maintenance team and they gave us a temporal solution until they were able to fix it. The AC unit had to be ordered and replaced so they did and kept me posted during the process.I want to thank and recognize the amazing job from Mundo and Edward (maintenance team) for their prompt and profesional assistance.Due to my job I manage several commercial and residential properties, therefore have to deal with lots of maintenance and property issues and I have to say The Park at Briggs Ranch has one of the best and most efficient teams in San Antonio.Thank you again.

  • Review 56 (2022-12-22 - Rating: 5)

    Been living at this complex for a little over a year; this is a great place to live! Mundo in maintenance does a fantastic job. Office is always ready and prepared to help with any issues or questions you may. Great community with active residents. It’s a great environment!

  • Review 57 (2024-03-25 - Rating: 5)

    Mundo and Edward from maintenance are great! They always respond to my requests super fast and get the job with ease. Excellent service!

  • Review 58 (2021-08-28 - Rating: 5)

    The service here is excellent, and done with a smile. I had a maintenance issue, and Priscilla in the front office was the sweetest, helping me figure exactly how to submit the order and she called the next day to see how I was doing and that my sink was still functioning, the man that fixed my sink was Mundo, this man is a legend, fixing my sink in record time. Now when ever I see them around the complex they always smile and wave! I love living here, the staff is amazing but these 2 are the heart and soul!!

  • Review 59 (2021-09-10 - Rating: 5)

    I have to say I am very pleased with my decision to live here. The staff are polite and always available to help. Jennifer helped me through the leasing process and answered any question I had. She was very polite and always has a smile when greeting you.Mike is also eager to help whenever you need it. He greets you with a smile and is extremely polite and ready to remedy any maintenance request you may have. I cannot say enough positive things about the staff at Berkshire. They do a great job!! Thank you

  • Review 60 (2021-08-04 - Rating: 5)

    New to this community after living in a house for 4 years. The apartment is beautiful and feels like home. Everyone has been very helpful and nice. Mundo came out to complete a work order today and was very considerate and thorough. I needed some bulbs changed that weren’t on the work order and he was happy to take care of it while he was here. I am extremely happy with this experience.

  • Review 61 (2021-07-04 - Rating: 5)

    I lived here for two years in a studio and loved it. The apartment was perfect sized for me, the view was beautiful, the golf course is a great place to go for an evening walk, and I never had any trouble with the management. The residents were mostly quiet and polite, and the occasional loud unruly neighbor was quickly handled by the staff. As with any apartment situation there was a handful of incidents with my neighbor being a bit loud, but this was always resolved quickly and respectfully and was very rare. Ultimately I was pleased with my experience here and would go back should I ever return to San Antonio.

  • Review 62 (2021-08-05 - Rating: 5)

    Love my apartment! My boyfriend & I were stunned with how modern & well kept it is for the price. We toured several other properties & browsed dozens online that were significantly more but weren’t as stylish as this.Update 08/05-2021: we have now been in our apt for 5 months & still love it. Everyone mostly keeps to themselves, no one is overly rowdy. I was most recently very pleased when I had to submit a work order for the ventilation fan in our bathroom. They responded immediately to let me know they received my request and today, someone came in to repair it. They even followed up with a phone call and email to ensure the repairs were satisfactory.

  • Review 63 (2023-04-25 - Rating: 5)

    Great apartments! They keep the yard mowed and have great amenities. The gym has free weights and they have a saltwater pool. They even have a dog park. Chiquitas a la mode is a taco truck that frequently parks in front and serves tacos, and they even do special events with free tacos and margaritas. Best apartments Ive ever lived in!

  • Review 64 (2022-10-14 - Rating: 5)

    I moved in with a non-working dish washer and put a work order in to get it fixed but due to supply and demand the washer took a bit to come in. Maintenance was very helpful and while they were putting the new one in I mentioned pest control. One of them dropped everything and went to get pest control spray and sprayed my apartment. They were fast and very helpful in setting everything up.

  • Review 65 (2023-08-18 - Rating: 5)

    I put my work order in and Mundo and Edward came over to the Villages side to take care of the order. They arrived about .052 seconds after I put in the order. They body slammed the garage disposal and upper cutted the toilet handle. Knocked them both out in under 5 minutes. Both of them were very professional and friendly. 10/10 experience. Thanks Mundo & Edward!

  • Review 66 (2021-06-23 - Rating: 5)

    Ive lived here for 3 months now. And I love it. Manager and leasing team are great, they are always there to help. The space and location of my apartment is exactly what I wanted. Maintenance requests get done same day. Mundo (Maintenance Team Member) is very helpful and always goes above and beyond.

  • Review 67 (2022-02-11 - Rating: 5)

    I had a water leak under my kitchen sink and it only took one business day for maintenance to come to my apartment and address my issue. Mondo did a great job fixing the leak for me. He was quick and very professional. I also appreciate Park at Briggs Ranch for being communicative with their residents when unexpected events come about.

  • Review 68 (2017-08-21 - Rating: 5)

    I just moved out of the estates last week and already miss it. I have lived there for 2 years and truly have NOTHING to complain about. Staff is great, maintenance guys actually know how to fix issues within the grounds.Unlike other apartments I have lived in in the past, management goes out of there way to contact you before just towing your car which was nice. I also never had any issues with parking, mail, AC and the amenities were also all on point. Thanks again for a great living experience and having such a reliable management team. Including Bree (property manager).

  • Review 69 (2018-06-27 - Rating: 5)

    I loved living here, was on a 15 month lease. Front office staff is very friendly and professional. Maintenance requests are responded to very quickly. When and if you have to call the courtesy officer at night, they respond quickly. If you email the manager, they respond relatively soon. I have sent emails about upstairs neighbors being loud late at night and they assured me that the problem would be addressed. The front office staff takes the time to learn their tenants by name. I have never really had any issues with living here.

  • Review 70 (2023-09-16 - Rating: 4)

    Have lived at The Park for six years now. Had some ups and downs, most recently with the elevator and we live on the fourth floor. Fortunately, we have Mundo in maintenance to rely on. His diligence was instrumental in solving the problem as well as other issues that have arisen through recent years.

  • Review 71 (2021-12-16 - Rating: 5)

    I just moved in and so far everything has been good. It’s a quiet, yet friendly neighborhood. Also, Priscilla has been so helpful with getting everything done. She’s so sweet, patient, and responsive. Praying that things will continue to be great!!Updated to add: shoutout to Mundo who processed my work order quickly and efficiently. He’s so nice and is willing to lend a helping hand. Thanks for having a positive attitude and for getting my maintenance request done in a very timely manner!!

  • Review 72 (2022-01-21 - Rating: 5)

    I had placed a work order for a broken handle on the toilet, and the professional who handled the situation was Mundo. He finished the job in less than 5 min, and before he left I asked him about my hot water heater. He took a look at it, and raised the temperature before leaving. In essence Mundo handled 2 problems in less than 10 minutes, and even left me his cell # for future reference! Best service I’ve ever received from the maintenance department at any apartment complex. 10/10

  • Review 73 (2022-07-01 - Rating: 4)

    As my lease ends after this month, I would like to leave a review for the property. The property is well kept, the staff is friendly, and maintenance is excellent. There are no critters in the units, which is nice and hard to find in San Antonio.However, the parking situation is atrocious (one of the main reasons I am not renewing). As a resident, you are assigned only one parking spot, which is ok if you are alone. But everyone else, please be prepared to drive like a Mario Cart racer home so that you can beat the other tenants/ visitors to a spot. If you do not, you are pretty much out of luck and will need to park miles away from your building.There are people with no parking stickers who spend days and weeks in spots that honestly shouldnt be here. There are cars, trucks, and motorcycles in spots I have not seen move since I came here in May 2021.Please tow them and do more to better regulate the parking within the complex. I hate working all day and then coming home to find that I have nowhere to park my car.

  • Review 74 (2021-10-22 - Rating: 5)

    Moving Day!Ashley and Priscilla, the two leasing consultants, took excellent care of me through the entire process. I was unable to tour the property until just a few days before moving day, and the entire process was seamless with effective communication from Ashley through phone calls and emails. This is the first time I am actually *excited* about moving into an apartment!? Major shoutout to Ashley, though, who really went above and beyond with her service and care! (The nice staff is also a huge perk) 🤩

  • Review 75 (2023-05-24 - Rating: 5)

    The 24-hour maintenance crew Mundo from maintenance was here in less than 10 minutes because of a water leak in my bathroom fixed with no hesitation matter of 5 minutes I do have to say I am very appreciative. If anybody has anything wrong and office is closed Mundo is the guy to get the job done thanks again for your time.

  • Review 76 (2021-11-01 - Rating: 5)

    Ive lived here 5 months now and couldnt be happier! The staff is friendly and responsive. I had my first maintenance issue and one of the maintenance team, Mundo, came by right away and had the issue fixed quickly. Very polite and professional. I love the property all around. Great place to live!

  • Review 77 (2023-06-24 - Rating: 5)

    My fire alarm started beeping around 3am.. interrupting my sleep, first thing in the morning I went to the residence gym to work out, there I seen the maintenance guy Triny, I ask if he could come by my apartment to replace the battery, he told me to Put in a request and he would come by when I leave the gym, sure enough he did and replaced the battery on the spot. No wait time at all! Good job Triny.

  • Review 78 (2022-12-23 - Rating: 5)

    Id like to leave a review for the Maitanance supervisor Mundo and his team, including Alexis up front at the office They have gone above and beyond for me this past month. They not only kept their word and got me a washer and dryer when I was owed one, but Mundo came today and fixed my drafty window when it was below freezing outside. A+ customer service all around.I would recommend living here. Thanks guys! -Jeff current resident.

  • Review 79 (2013-12-22 - Rating: 5)

    It is very strange to read people saying that they were not aware of the construction. The Apartments are clearly under construction. However, they are mostly finished now. My husband, baby daughter, and I moved here in October 2013. It is very quiet and peaceful here, and the view is nice. Close to my husbands work and my college, so that is nice. The staff is helpful and friendly, and they also put together partys for holidays. Its a great way to meet our neighbors. The only complaint is that they do not have a laundry facility. Even some of the most run down apartments have those, so I figured these nice apartment would provide that. Weve only been here 3 months but so far so good, we really like it here.

  • Review 80 (2022-11-07 - Rating: 5)

    Mundo and his team have probably been the best maintenence team I have ever had the pleasure dealing with. They came to the rescue right away when there was a safty issue with a door not locking, and with all of the other problems the previous renters left us with. They have fixed, or in the process of fixing anything that needs to be fixed. 6 stars would have been given if i could have.

  • Review 81 (2020-08-02 - Rating: 4)

    Its good, far from town and walls are thin but it is a good apartment complex in my opinion. Staff responds, the landscape is nice.Update: After moving to a different complex, I wish I could move back to EBR. The staff always treated me fairly, and I am a young, poor man (good job though). Marie, a leasing agent who seemed like she should be rude (she looks classy) never was rude to me. The staff once waived my late fees when I forgot to pay my rent and was out of town. The views out there are so nice. Only down side, in my opinion, is the location and thin walls.

  • Review 82 (2024-10-29 - Rating: 5)

    Great place, always clean and friendly staff amazing atmosphere drive into the property and it always looks amazing

  • Review 83 (2025-01-31 - Rating: 5)

    Edward was really helpful and did a great job!

  • Review 84 (2023-11-30 - Rating: 5)

    I toured with Ashlynn, she is very professional and knows what she is talking about. She answered every question I had without any hesitation. She was very nice and very approachable with her smile! I can’t wait to make this community my next home! -Lola

  • Review 85 (2021-07-12 - Rating: 5)

    I rarely leave reviews but I was so impressed with the customer service I received fromPriscilla I felt moved to take the time and rate her 5 stars. She made my family and I feel genuinely welcomed and took the time to answer all my questions without making me feel like I was bothering her like I experienced at other apartments during tour. I will definitely be coming back to make this my new home. Thank you, Priscilla, for showing me that true kindness and caring still exists in business!

  • Review 86 (2022-07-15 - Rating: 5)

    I recently had my air conditioning unit for my apartment go out, and the maintenance department (Mundo and Leo) were very helpful in getting my Unit replaced. They delivered their services in a professional manner and were able to get the Unit fixed before the timeframe that was quoted to me. I highly recommend Mundo and Leo and am very pleased with their services.

  • Review 87 (2018-12-02 - Rating: 5)

    My name is Jessica, and I absolutely love this place!! Ryan is my go to in the office and is ALWAYS there to help with any questions that I may have! The property is beautiful, very well kept (they take pride in this community) and they take excellent good care of the residents. I called the office yesterday because I needed to make a work order and as I was on the phone with Ryan and he was walking me through how process my work order online, Maintance was there at my door as soon as I hit submit. If you’re going to rent an apartment this is by far one of the BEST places to live in San Antonio! I really love my home and all the employees that work there truly care! ❤️❤️❤️ Not to be bias because all the employees are great, but Ryan is my favorite! 🙂

  • Review 88 (2021-11-10 - Rating: 5)

    Mundo and his maintenance team are always on point and fast when I need help with something. I’ve lived here since 2019 and have never had issues with the staff at all. Friendly neighbors are definitely a bonus as well!

  • Review 89 (2015-02-09 - Rating: 4)

    Having just signed my second lease , I think say I truly consider this place my home. The staff is unbelievable behalf and attention to detail second to none. The maintenance crew is on top of everything immediately. Some of the other tenants drive a bit quickly through the parking lot but the speed bumps make quick work of them. A very nice place to live

  • Review 90 (2023-03-31 - Rating: 5)

    I absolutely love this place!!! Everything about the area to the people who run the office and maintenance staff. They’re all so helpful especially Edward in maintenance. We had a small issue but he came right away and solved it. Wonderful Service. Best apartment living.

  • Review 91 (2021-09-21 - Rating: 5)

    Priscilla in the front office was amazing in helping me get moved in fast. Great customer service and genuine desire to help. The apartment is really nice as wellAlso gotta give a shout out to Tim from MX. Having some AC issues (to no fault of the complex...normal wear and tear) and Tim came out to my place 2 times during the day and as the on call night time MX dude...and got me squared away so I did not have to suffer this unbearable intense TX heat with out AC. Super professional, and nice. Thanks Tim for all of your help!

  • Review 92 (2021-11-14 - Rating: 5)

    Priscilla and Ashley were super helpful with the process of getting a new apartment. The apartment is super cute & ready on time! Beautiful pool & I even have access to the golf course!!! The environment and the community is chill and lovely. 10/10.

  • Review 93 (2017-10-15 - Rating: 5)

    I handled the majority of the leasing of my apartment over the phone. The staff was very friendly and helpful in answering my questions. Ashland returned my calls multiple times and made my move-in extremely smooth and quick. The entire process was effortless. I recommend this apartment complex not only for the quiet living but the staffs ability to deliver.

  • Review 94 (2021-07-19 - Rating: 5)

    Both Priscilla and Mundo are very responsive and are dedicated to maintaining a wonderful living experience for every resident here. Any issue we had was quickly addressed and fixed, regardless of what it was. Very happy with our apartment.

  • Review 95 (2016-02-11 - Rating: 5)

    I live here and I love my apartments. By far the nicest place I have lived. The office staff are nice and friendly ALWAYS!!. The property is well kept! Beautiful apartments. You cant blame the apartments for mother nature or your loud neighbor or anything that is beyond their control. And Im pretty sure tey offer solutions, you just cant please everyone. Often times people only write reviews when they are upset about something. But let be one to say I have zero complaints. Even maintenance responds quickly to request. So many perks with living here.

  • Review 96 (2021-07-21 - Rating: 5)

    Jennifer Mendoza is always delightful. I have lived at this complex for 8 months now and I love it. Jennifer was the leasing agent who got me our apartment, and she has been a great resource ever since. If I have any questions or inquiries, she always responds to emails and is always cheerful and professional when I go into the leasing office. Thank you Jen!

  • Review 97 (2019-11-08 - Rating: 5)

    Ashley T is amazing! I highly recommend you coming here and asking for her. She’s not only beautiful but extremely hard working and intelligent. I’ve been here for about a month now. 1BR/1BA no issues at all with getting approved. The complex is in immaculate condition and very family/military oriented. Free Golf! Free Coffee! Amazing affordable floor plans.Thank you Ashley T for making me feel so welcomed and allowing me to call this luxury location HOME.

  • Review 98 (2021-10-19 - Rating: 5)

    Never had any problems with our a/c unit. But when it finally gives a problem after 6years of living there. Our new management was able to send A technician named Mundo to come out fix it right away! I knew something was wrong when I could hear noises coming from the a/c unit that something was wrong then finally the night before it got so hot. I finally decided to let the front office know about it. And immediately with in 6hours my a/c unit was working perfectly! Thank you so much for help Mundo and Team Berkshire for still making us feel at home!

  • Review 99 (2023-08-29 - Rating: 5)

    Spent the first night in our apartment last night and it’s so quiet and peaceful the apartment itself is very nice i’m super pleased! wished our patio was kinda gated or more secluded but it’s ok ! 10/10 recommend and Kianna R. was amazing! she helped me answer any questions and made process super easy and always quick to answer my 100000 phone calls 😂 thank you ☺️

  • Review 100 (2022-09-27 - Rating: 5)

    The on call maintenance is amazing to have. Our air conditioner went out late one night and the Maintenance guy named Mundo came to fix it. He had to come back twice when it was like 3 in the morning and he got it fixed.

  • Review 101 (2019-05-06 - Rating: 5)

    Ive been living at Estates at Briggs Ranch for 3 years now and it has been a pleasure. The staff is friendly and attentive. Shout out to Marie, shes the best! The property is beautiful and maintained and you cannot beat the golf course views. The inside of the apartments are just as lovely too.

  • Review 102 (2024-01-30 - Rating: 4)

    My Maintenance Team is the best. I requested the maintenance team to fix my leaking sink last night. Mondo & Edward (the maintenance technicians) fixed my sink and it is working great.

  • Review 103 (2015-04-14 - Rating: 4)

    Numerous improvements have been made including the staff and responsiveness to any issues that may arrive. The view, on the golf course side, is probably the best in San Antonio without having to buy the million dollar plus houses on the east side of town. The cabinets still arent of the best quality and the walls are pretty thin as you can hear people coughing or having intimate times. I guess it is similar to a cheap hotel walls. Other then that the place has greatly improved after the first couple of years of being open. The pool is decent, a bit small for being the only one in the complex, and could definitely use a BBQ pit but as i said the area is quite small. Workout room suffers the same but it gets the job done. All in all I cant stress enough how much the management and staff have improved over the past months+. The only downfall, if you count it as one, is the noise from the highway. Its nothing that bothers you while youre inside your apt but can be distracting while sitting on your balcony. The crown molding is very nice and appliances are very sleek and energy efficient. The tap water is gross as it contains particles and so does the ice. Even after placing filters you can still see junk floating in the water. We bought one of those 5 gallon water dispensers and were good with that. Though the dish washer always leaves residue on the dishes even with using Jet Dry and natural or regular detergent. If you can deal with those issues, not a big deal for us, than this is a great and premier place to live.Edit: gotta mention the garden tubs are now something we wont be able to live without after having one for a couple of years

  • Review 104 (2023-03-01 - Rating: 5)

    Maintenance orders go through so fast. Trinidad is up to speed and quick at service. He was very respectful and informative on my maintenance issue. Great service overall and hard worker!

  • Review 105 (2019-06-01 - Rating: 5)

    Honestly Ryan was so helpful and walked me through the entire leasing process without worry. Fully transparent with me and thats a huge deal for me, he got me the floor plan I wanted with the view I asked for that over looks the golf course without the worry of climbing stairs. I get to enjoy a very nice and well kept salt water pool and a gym that has a wide array of gym equipment. I love this place

  • Review 106 (2022-01-20 - Rating: 5)

    First, I have to say Park at Briggs Ranch was one of the VERY few apartments open for business on a Sunday! Second, Ashley was amazing!!...and VERY patient with me - I may have politely pushed a bit hard, but her patience and eagerness to do what was right for me sold me on my choice to stay. Thank you Ashley for working with me on a very short notice! Stay AWRSOME and yes, patient!!

  • Review 107 (2021-07-30 - Rating: 5)

    Our maintance issue was fixed right away, Victoria at the leasing office is on top of everything, always very professional, after having an issue with our ac unit Mundo from maintance was able to fix the problem fast! I am glad I signed another lease after 18 months, great views and awesome place to live!

  • Review 108 (2018-07-27 - Rating: 4)

    Not a bad place to live. I particularly enjoy walking around the golf course in the evenings. Maintenance is very quick and well done. Staff are friendly and havent given me any trouble yet. Its an easy drive to Castroville and the city, so you arent giving up convenience for a bit of space. My only complaint would be some of the golfers are a bit....snooty.....and unless youre wearing a polo seem to get irritated by your presence. Other than that, its a fine place to live if youre planning on staying for two or three years.

  • Review 109 (2019-09-06 - Rating: 5)

    I have lived here for approximately three years and just signed a new lease. The views of the golf course are beautiful and the staff is super helpful and friendly . They do a lot for the residents that live here . A couple of times a year they have catered parties at the golf course clubhouse and they’re constantly hosting events with food and treats for everyone including our beloved pets!!!! There are walking trails that go around the entire property along the golf course. There is also a beautiful pool, a clubhouse with Starbucks bar , a computer room, a gym and a dog Park fully equipped with a dog bath ! You have to see it to believe it! When you stop in Danica, Marie, Ashley or Kate will take good care of you. It doesn’t matter who’s working when I go in they are all so nice and helpful.

  • Review 110 (2023-10-23 - Rating: 5)

    Kianna was super nice and very respectful she nail it right on the money when we had questions. So if anyone wants to apply ask for her she will help you find what you need

  • Review 111 (2019-09-05 - Rating: 5)

    This place is amazing. Ive had a great living experience, so many great amenities that come with living here. Great staff Danika, Marie, Ashley Trevino and Ashley Stroud always greet me with a smile when I walk in the office. A lot of good people live here all my neighbors are very friendly and nice. Highly recommend!

  • Review 112 (2021-04-07 - Rating: 4)

    Everyone was extremely helpful when I requested a last minute tour. Ashley was very friendly and answered all of my questions. The apt she showed me was very clean, had an amazing view even though it wasn’t towards to golf course.

  • Review 113 (2022-06-23 - Rating: 5)

    Maintenance man Mundo went above and beyond to get my ac fixed after my request was buried in other requests. After over 2 weeks my ac is working again and I feel like a living person in my home again. Glad this summer heat wave wont bother me anymore!

  • Review 114 (2016-04-27 - Rating: 5)

    I have lived here 2 months, and would defiantly recommend! The staff is great, and the amenities are the best. I have a great view, and will say without a doubt the best place I have lived that I did not own. I am probably transfer to Houston with my job, and will defiantly go to their sister property the Towers. Just great experience all around.

  • Review 115 (2023-09-26 - Rating: 5)

    Really lovely place to be in! The maintenance crew works fast and efficient while also being polite and respectful. Definitely feel well taken care of here.

  • Review 116 (2015-05-28 - Rating: 5)

    UPDATE! I am in the process of signing my SECOND lease. NO I DO NOT WORK FOR THE COMPLEX LOL, I do have a life, I dont have time to make up stories... People are mad for dumb things. If you cant pay your rent when it is due dont blame the complex. At the end of the day the leasing office still has a business to run. As we all have real life issues come up, we are still responsible for paying our bills. Stop writing bad reviews for ridiculous things. Maintenance has ALWAYS been dependable and quick. I dont have issues with loud neighbors or anyone for that matter. This is a QUIET hill country apartment complex well worth the money. You get what you pay for. I love my home! .. I have lived her now for 5 months and was VERY nervous about living here with all of the reviews I read. First off, I am sorry for everyone who has had a bad experience. I can honestly say that I have not had any run ins with these apartments. I have moved almost every year trying to find somewhere decent. I can now say that I have found it. I love everything about these apartments. I was told when I leased here, I would get 2 months of free rent. I have received both of those months free. One month 30 days after I moved in and the second month I received last month. My neighbors are not loud so I havent had any issues with the walls being so thin I can hear them. The amenities are nice but I wish we had a bar b q pit in the pool area. The paved mile that circles the apartment is amazing since the view for our jog is great. I wish people would pick up their dog poop! I plan on living here until I am ready to purchase a home. Glad my husband and I finally found a great complex with great staff.

  • Review 117 (2023-09-07 - Rating: 5)

    I Love living here. The staff is very friendly. Maintenance is also excellent. They respond to work orders right away. Traffic is the only problem here. Getting out into 90.

  • Review 118 (2023-06-23 - Rating: 5)

    Best apartment complex staff are very professional and willing to help. Mundo fixed my AC quickly and is always ready to come help with any issues.

  • Review 119 (2019-02-01 - Rating: 5)

    The Maintenance Team is the best hear. After submitting your request, the main team is on it within 24hrs or before, in most cases the same day if submitted early. The Staff is outstanding here also. Ryan is always working the evening shift, whom I always end up dealing with. Ryan is very Professional and greets everyone who comes through the door, even while hes with a customer.

  • Review 120 (2023-06-26 - Rating: 5)

    This apartment complex has been amazing so far! Ashley has especially been very responsive and accommodating throughout the process of moving in. By far the best customer service Ive received from apartments.

  • Review 121 (2022-02-16 - Rating: 5)

    Had a plumbing issue in the apartment, and it was fixed within 24hrs from the time I placed a work order (normally you wait days at most apartments). It was done promptly and professionally, thanks again Mundo!

  • Review 122 (2021-10-12 - Rating: 5)

    Thank you Mundo from maintenance for always being so prompt and solving any issues in our apartment! My boyfriend and I have had it easy living here and can always rely on the maintenance team to help us out.

  • Review 123 (2022-04-26 - Rating: 5)

    I had some maintenance issues with my apartment. Submitted several work requests and Mundo knocked on my door the same day. Took care of all issues immediately. Mundo is definitely an asset to the Park at Briggs ranch.

  • Review 124 (2023-04-21 - Rating: 5)

    Very beautiful place Ashley was my lease agent here she got us in very fast and with no problems

  • Review 125 (2021-04-29 - Rating: 5)

    I have lived here for 7 months and the management is top par. The place is beautiful and one side of the complex has a stunning view of the golf course. The place is well kept except for the dog poo but thats everywhere and more of the residents fault. Only reason I wouldnt renew is because the floors are super thin and you can hear absolutely everything happing above you but thats not the managements fault.

  • Review 126 (2021-06-24 - Rating: 5)

    The whole process of signing paper work to getting a hold of Priscilla that works the front office has been great!! Priscilla was very welcoming, professional, and answered any questions I had. It’s a very quite complex. Definitely recommend these apartments.

  • Review 127 (2021-07-22 - Rating: 5)

    Ashley helped me get my apartment. From the very beginning she was super helpful. She gave me a tour of the property, Answered any question I had and made it easy and stress free to Get into an apartment. 5 stars for sure!!!

  • Review 128 (2019-09-11 - Rating: 5)

    This apartment complex is the place to live, the neighbors are so nice, and the people in the office Ashley, Ashley, and Kate are so professional and very nice, Danika and Marie are super Managers, The Maintenance crew here are so professional, they get your work orders completed quickly, they are a hard working team. This is the best place to live.

  • Review 129 (2021-09-08 - Rating: 5)

    Ashley is always there to help me even when she is on vacation...I have dealt with all of the maintenance crew all the men and they are all nice and respectful Mundo came to help me today he is very respectful of our space!! They are backed up at the time with alot going on and they never make me feel like im asking for too much or like im just another person who lives here!

  • Review 130 (2022-09-26 - Rating: 5)

    Didn’t think I’d get any help with my A/C unit on a late Sunday night. Not only did Mundo respond in a timely manner he showed up at my apartment with a smile on his face happy to help, appreciate the professionalism and positive attitude!Also want to thank Ashley for all her assistance as well, Thanks!!!

  • Review 131 (2022-02-16 - Rating: 5)

    Michael was extremely helpful on top of installing my Washer&Dryer. He also made time to adjust my shower rack that kept falling. Great service today thanks

  • Review 132 (2022-08-18 - Rating: 5)

    Mundo was awesome! Really friendly and was cool with my 3yr old being all up in his business while fixing my sink lolEdward did a great job fixing a leak in my ceiling, was in and out and smelled really good too haha

  • Review 133 (2021-12-11 - Rating: 5)

    First off Id like to start with how smooth of a process Priscilla made this move for me. I came all the way from Virginia and was expecting chaos but got the complete opposite. Also, Mundo in maintenance has gone above and beyond to make my new home as comfortable as possible.

  • Review 134 (2022-05-23 - Rating: 5)

    Mundo just came to our apartment 742 to do some minor paint repair and change a light bulb. Very professional, quick and very funny. Would love for him to come to the apartment in the future.

  • Review 135 (2018-06-02 - Rating: 5)

    Best apartments ive ever dealt with. Best customer service ive had at an apartment by far! I spoke with a guy named Ryan and he was like the ultimate when it comes to service. This guy was so fast at responding i felt like it was a conversation. Great place to be and i feel comfortable knowing im living in such a nice place with customer service being the number one value to them. For the other apartments ive dealt with in san antonio not so much! I dont care how nice the apartment looks like, if you dont have good service or professional staff, ill look somewhere else immediately. This is literally a resort like apartment, i hate living in the city! I work offshore and all i want is a nice chill resort like feeling when i come home! I found it! 😊

  • Review 136 (2021-08-02 - Rating: 5)

    I have had the pleasure of speaking with Priscilla Trevino, She is a A+Professional Educated woman very customer friendly. She explained things to me with patients and respect answered my questions. You have a Excellent Employee! GREAT JOB to hire personal who cares and is understanding to your needs. Thank you, ROSALINDA C. ARREDONDO.GOD BLESS! Dated August 2, 2021

  • Review 137 (2019-09-07 - Rating: 5)

    Ashley and AshleyI have definitely come to enjoy and to be fun of the two new additions to the staff team here at The Mansions at Briggs Ranch. Who other than the secret duo, Ashley and Ashley whose name I must say definitely has a nice ring to it? Lol…The name itself “Ashley and Ashley” says a lot. This name has been associated to companies that have produced amazing real-life solutions for real people. Their resources have been known to offers a variety of services to individuals, small businesses and non-profit organizations to help them manage day to day operations. They are known for being a reliable source to guide clients in the right direction to financial growth and stability.With that being said… I can see us here at The Mansions at Briggs Ranch began to experience a whole new level of services and hospitality. Already I have experienced a different type of freshness to the team with an unforgettable aura. The secret duo, Ashley and Ashley are friendly and courtesy and knowledgeable while addressing the needs and concerns of the complex. Even in non-favorable situations they have exhilarated professionalism.

  • Review 138 (2023-12-08 - Rating: 5)

    We just met with Ashlynn. We were having trouble with our application. She was able to help us out. She was awesome. Very helpful and very friendly. Thank you Ashlynn.

  • Review 139 (2021-09-08 - Rating: 5)

    Mundo delivered our washer/dryer to our apartment with expertise, kindness and efficiency. We really appreciate his hard work! He was very polite, helpful & courteous. Thanks Mundo!

  • Review 140 (2023-09-26 - Rating: 5)

    Staff is fantastic. Everyone is friendly and kind. Responses to maintenance requests are quick and communacation is fantastic! Looking forward to meeting more people around here.

  • Review 141 (2024-01-18 - Rating: 5)

    Great place to stay ! Maintenance is awesome . Mundo and Edward were fast and efficient in fixing my issues ! Love how fast they work .

  • Review 142 (2023-08-17 - Rating: 5)

    Mundo and Edward are extremely professional and kind. They were fast and even replaced my kitchen lightbulbs! Good job!

  • Review 143 (2019-09-09 - Rating: 5)

    Danika, Marie, Ashley S., Ashley T., and Kate are always super nice and helpful anytime I come into the office. My apartment is beautiful as well as the property and I couldnt think of a better place to call home!

  • Review 144 (2022-02-20 - Rating: 5)

    We just moved here not even a month ago. We love the apartment and apartment staff. They have been awesome! Thank you Landon and Mundo for your great customer service you both are really appreciated!

  • Review 145 (2017-10-22 - Rating: 5)

    Great place to live! Neighbors are friendly, the environment is great.. the staff here are very courteous and professional. Ashland Newberg gave me my first tour, and I was sold right away! Since Ive been in the military for 15 years, bouncing around the world, my history can be a bit complex. But, Mrs. Newberg got me approved quick. Highly recommend The Estates if youre looking in the area.

  • Review 146 (2021-09-09 - Rating: 5)

    I gotta give a big shout out to Mundo he is part of the maintenance team!! He is always helpful and any time my family has ever had a maintenance problem he always shows up ready to help and is very communicative and helpful. Thanks a bunch!!!

  • Review 147 (2022-08-17 - Rating: 5)

    We had a wonderful time at wine down Wednesday. Ashley was great and so was Mundo. We would love to come to to another one in the future. Thank you for everything.

  • Review 148 (2017-10-24 - Rating: 5)

    JACKPOT!!!I found this goal mine about three months. I read all the negative comments on this website after I had moved in. If a person had to pay money down, prior to moving in, it was disclosed to them (as it was me) that deposit is a reflection of your credit rating.... this is an implied task for all apartments, so it should come as a shocker!I told the wonderful ladies that I was a single parent, that I was in the military and that I needed a 3 bed, 2 bath apartment and here was my timeline, and they exceeded my expectations. Ashland, Danica, Eric and Brie, have been nothing short of spectacular to a single father who works 35 minutes away.Testimony# 1:Tenants order things from Amazon. What happens when that item is very expensive and Amazon doesnt deliver on the day your off, as planned, they deliver when your at work? That happened. I called Brie (the manager) and asked her for some help with placing that item in my apartment and she got it done for me, with no issue. Wow...Testimony# 2:What happens when an emergency maintenance challenge? You worry you will be charged for it... I called Eric, and he had maintenance up here the next day to replace it for free, along with the tile. Very assertive..Testimony# 3:What happens when your GPS takes you to the wrong location because it doesnt update information due to construction? You get lost. I called and Ashland sent me the Pin Drop to my new awesome home without attitude, but with a smile and a willingness to help at any cost.Testimony#4:What happens when you order something that is critically valuable to you and your out of town and you need someone to sign for it? Danica and Ashland volunteered to sign for, and hold the parcel until I was back from out of town. That instantly established trust....Testimony#5:I live on a golf course. Bo and his staff are very courteous. They will schedule a block of time to teach lessons to novice players like myself (did I mention residents receive free greens?!!!). The golf course is manicured daily and the entire complex is quiet and perfect for a family of any number..... and dont get me started on the fitness room and pool... and oh, the apartment complex sent out a reminder for this years OCTOBERFEST... who does that?My family has found my home...any where is a waste of time OR your just plain settling!!!!Call today!!!

  • Review 149 (2021-06-24 - Rating: 5)

    Staff here is very friendly and very helpful. Priscilla Trevino helped me out! She is always quick to reply to answer any questions or concerns I may have! She made the process so easy, and made me feel right at home. Also loving all the amenities available to the residents!

  • Review 150 (2021-09-29 - Rating: 5)

    Priscilla was so helpful throughout the whole process and was very patient with us, especially since it was our first apartment and we had tons of questions.I would definitely recommend her and ask for her if y’all want to live here :)

  • Review 151 (2021-07-22 - Rating: 5)

    I just moved into Parks at Briggs Ranch and the maintenance guys have been awesome to fix what needed to be fixed!! Today I needed 3 things looked at and Mundo was in the office when I was and came and took care of all 3 issues promptly. Very pleased!

  • Review 152 (2023-05-26 - Rating: 5)

    Edmundo & Edward did a very good job today with my work order. They were very quick to get it fixed and were very nice and friendly too.

  • Review 153 (2018-03-30 - Rating: 5)

    Absolutely Gorgeous LocationVery Well MaintainedStaff is Topnotch

  • Review 154 (2022-11-07 - Rating: 5)

    Edward and the maintenence team were very helpful with the issues we had first moving in. They made sure everything was working just like it should and more. This place would not be the same without the team they have right now.

  • Review 155 (2022-08-18 - Rating: 5)

    The maintenance guys are great! My AC was not performing right and was practically running 24/7. Mundo and Edward figured out the problem and got us back up and running. Thank you guys!!!

  • Review 156 (2023-07-31 - Rating: 5)

    A big shout out to Ashley and Ashlynn at the office. You both light up the leasing office. Mundo with maintenance you at the man. Thank you all for your hard work. You all make this place worth living here.

  • Review 157 (2021-08-19 - Rating: 5)

    My A/C unit died sometime during the night so at about 7 in the morning did an emegency maintenance request and not even 10 minutes in, got a call back and Mondo was on the scene. He saved us because being on the 4th floor in a Texas Summer with no A/C working from home is no joke. Not to mention I just had laser eye surgury the day before, so I can not thank Mondo enough!!!!

  • Review 158 (2022-02-03 - Rating: 5)

    The property is kept well, since Ive lived here 3/19, its been quiet, they handle any tenant issues, and all maintenance issues and or concern are handled properly and timely. My view is what sold me because I needed peace when I moved here and thats exactly what I have .... (except Wed morning) lol thats when they cut the grass and weed eat. LOL but I only hear it cause I work from home now cause of Covid.

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