Monticello on Cranbrook

Photo of Monticello on Cranbrook

Located in Houston, Texas

Address: 13913 Ella Blvd, Houston, TX 77014, United States

Phone: +1 281-873-0580

Rating: 2.5

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-12-13 - Rating: 5)

    Very affordable apartments. I had an amazing experience with Keishla. She was very friendly and helpful with the entire leasing process. She answered all my questions. She was a very friendly and welcoming person. Definitely would recommend to look for her if you’re wanting help with leasing an apt(:

  • Review 2 (2024-12-05 - Rating: 5)

    This apartments are great and affordable the office staff is very nice. Work order get done fast

  • Review 3 (2024-08-13 - Rating: 5)

    It is amazing apartment and so cheap. Employees are so friendly and kind. They are helpful.

  • Review 4 (2019-06-20 - Rating: 4)

    Ever since Excel Took over this property ,the new staff is amazing. They respond immediately when I have an issue. Our experience living at Monticello has been excellent. The staff make all the difference, from leasing agents to maintenance. The community is well kept and we love it here. The location is very convenient for those who work nearby 45 North Freeway . We are already looking into renewing our lease.

  • Review 5 (2019-06-21 - Rating: 4)

    I moved in a couple of weeks ago. At first i felt pretty skeptical since i found them on Facebook and it said 50% off first month rent with $0 application and $0 deposit... when Judy from the office called me, she let me know i was approved with a whole month free. Which surprised me bcuz my credit score is horrible.this is my first time renting an apartment, so im not sure how it all works. they never showed me the actual apartment i was getting, so i was kinda scared that i signed a years lease without seeing it on the inside. THANKFULLY, the apartment was great! unfortunately, it was carpet but it didnt look old and nasty. For the price i am paying, its HUGE.The 2nd night i slept here, my AC went out and i called the office the next morning, within 1 hour the maintenance man was at my apartment getting it fixed.I feel like this was a great choice and i will recommend all my friend to this apartment.

  • Review 6 (2018-04-27 - Rating: 5)

    I moved in Dec 2017, this staff has been so wonderful to me in my time of loss. I lost everything During Hurricane Harvey.They have been very patient and wonderful and Im so in love with my fab apartment. Great Office Staff and Great Place to live.

  • Review 7 (2017-08-07 - Rating: 4)

    Some of the other comments are stupid. Management really is putting in effort to fix the place up & make it better. Id say the worst part is the kids that run around all day (during summer / after school). Theyre loud. But any time I had an issue with the apt theyve been pretty quick to resolve it. Fridge stopped cooling, guy came & fixed it same day. It went out again a week later so the next day they brought a new one. Same deal with ac... So they are trying

  • Review 8 (2018-04-25 - Rating: 5)

    I have been living here for over 2yrs on my third lease and it is an excellent place to live. I would reccomend these apartments to all my family and friends. Very nice floor plans you must see it for yourselves. Marcus Barton

  • Review 9 (2018-04-25 - Rating: 5)

    I’m a resident at Monticello and I love the baby office staff there always so sweet and nice. The maintenance staff is always willing to help and fast with the work orders. New office people and I am loving the changes.

  • Review 10 (2017-02-10 - Rating: 5)

    I do like this apartments I feel very safe because police are around day and night. I dont have roaches and they are very clean, also they have a very good maintenance service.

  • Review 11 (2018-06-07 - Rating: 5)

    Housing specialist Ms. Sybil... she is the best I really didn’t have to do too much paperwork because she took care of me I know she here just for a little minute but I wish she would never leave so if y’all looking for an apartment definitely go to her because she would take care of you like she took care of my new move here on propertye The residents here really love her she’s car and she’s very patient that’s why we love her the hardest part for me is letting go something positive thank you Sybil for what you have done for me I wish you well in your new journey but I don’t want you to go God bless you and your family and KC love you please don’t go we need you here to make things go smooth and running good

  • Review 12 (2023-12-28 - Rating: 5)

    Definitely this year I being having good experiences I don’t have nothing to complain everything is changing for good

  • Review 13 (2019-12-31 - Rating: 5)

    Highly recommend this place. Kristy at the leasing office was super helpful in getting me approved very quickly and answered all my questions I had regarding my contract.

  • Review 14 (2019-06-20 - Rating: 5)

    Great place to live, nice and quiet, thanks Judy for all your help!You really made things easy for me and my family to move in quickly, love this place come and check it out if you need a comfortable and affordable place to live in!!🙂

  • Review 15 (2023-02-02 - Rating: 5)

    I like these apartments because is a small property i dont like people so its a perfect place for me !!

  • Review 16 (2018-04-25 - Rating: 5)

    I moved here in February 2018 I am truly amazed of the service and the office staff.Every single time I walk in the office Adriana is very helpful and is always smiling and happy.

  • Review 17 (2021-04-21 - Rating: 5)

    Awesome place to live, despite their bad reviews they’ve gotten 10xx better, office staff is very attentive & always takes care of my issues and concerns.

  • Review 18 (2019-12-28 - Rating: 5)

    Kristy and Yesenia were so helpful! Staff and apartments are great and very affordable. Definitely recommend!

  • Review 19 (2013-02-04 - Rating: 4)

    I recently moved to this complex. So far, the office staff & the residents have been very friendly & welcoming.

  • Review 20 (2019-06-20 - Rating: 5)

    Verey friendly office staff they took care of me well i have told all me friends about this place hope they keep it up

  • Review 21 (2016-06-07 - Rating: 5)

    I will make that place one of the more beautiful places to living.i will take care all the problem personal.that mean i will take care all of your.

  • Review 22 (2017-03-06 - Rating: 5)

    THE LEASING AGENTS ARE GREAT AND ANYTIME I NEEDED MAINTENANCE THEY WERE THERE WITHIN 15 MINUTES.

  • Review 23 (2017-01-18 - Rating: 5)

    We lit over here lol come get shot or jumped

  • Review 24 (2024-12-05 - Rating: 5)

    I want to let you know that I recommend these apartments, the leasing and the manager are tremendous people, they are very attentive and very respectful of people and maintenance works quickly. I recommend that you do not hesitate to look for an apartment here!! 🥰🥰

  • Review 25 (2024-12-05 - Rating: 5)

    The people in the office are very friendly, they always pay attention to me and help me in whatever way they can. I like the community in the apartments.

  • Review 26 (2024-12-05 - Rating: 5)

    I loved my apartment. The people at the property are very friendly. The girls in the office are super attentive. Carla, the manager, is a very nice person.

  • Review 27 (2024-11-27 - Rating: 5)

    The apartments are super affordable. Maintenance is very fast. The person in the office is very friendly, attentive and helps people.

  • Review 28 (2024-12-13 - Rating: 5)

    A quiet place, and the staff were very friendly, Mrs. Keizhla attended to me and she was super friendly, she was patient and helped me throughout the process to move,

  • Review 29 (2024-12-13 - Rating: 5)

    Good assistance, very reliable people, magnificent treatment, the girl who helped me, Keishla Rodriguez, a sweet person and very kind graxxx

  • Review 30 (2023-12-28 - Rating: 5)

    Very good apartments, I moved in not long ago and I am satisfied with the entire process of moving quickly and easily 10/10

  • Review 31 (2019-06-20 - Rating: 5)

    THE APARTMENTS ARE NICE AND CHEAP AND THE MANAGEMENT IS GREAT 😃

  • Review 32 (2020-05-12 - Rating: 5)

    The best place ever