Highland Luxury Living
Located in Houston, Texas
Address: 501 Highland Dr, Lewisville, TX 75067, United States
Phone: +1 888-616-6180
Rating: 3.9
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Business centre
- Fitness centre
- Pets welcome
- Swimming pool
- On-site parking
- Dog park
- Dogs allowed
Categories
- Apartment building
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-10-01 - Rating: 5)
I have been living at highland for about couple year’s and I couldnt be happier with my experience. The community is clean, well-maintained, and peaceful. The management team is friendly, responsive, and always willing to go the extra mile to address any concerns. Maintenance requests are handled promptly, often within the same day.The amenities are fantastic, especially the pool and gym. The location is also perfect, with easy access to indian store and especially Costco.Overall, I highly recommend to anyone looking for a comfortable, safe, and welcoming place to call home! -
Review 2 (2025-02-12 - Rating: 5)
I lived here back in 2022 as my first apartment complex but unfortunately had to move due to financial reasons. Once I got it back together we were struggling to find a place that suits our needs as well and Highland drew us back in. Aldo was so helpful throughout the whole process and answered like a Illini questions for me, I was even annoyed at myself but he helped with no hesitations and a smile on his face. He has impeccable style and was very down to earth making it honestly really easygoing and made me even feel like I made a new friend which has never happened for rentals for me. I have no anxiety about visiting the office and in fact I have very positive feelings about it! They throw so many fun things at the office and just make it very happy and warm! They’re just on it here and I can’t say the same about MANY complexes. It’s also in the perfect spot if you like to eat good food!! Thank you Aldo! -
Review 3 (2024-11-09 - Rating: 5)
I moved here last month, Aldo in the leasing office was really helpful in the whole situation and made sure that i was comfortable while picking the apartment since i was moving from out of state. After moving i had 2 minor issues which were handled immediately by Aldo and kiki. So far it has been a great place for me. -
Review 4 (2024-10-02 - Rating: 5)
We been here in this apartment for a year and half. So far it’s been great. Leasing agent Aldo is very helpful whenever we have concerns and will go above and beyond to fix the issues. The maintenance guys will fix whatever we request within 24 hours we sent an email. It’s a safe community cuz there’s a state trooper that patrols the area everyday. -
Review 5 (2024-10-01 - Rating: 5)
I’ve been living here since March and first off I want to thank Aldo he helped get my apartment great customers service and was SUPER informative and kind. Kieran is also ABSOLUTELY AMAZING . Both have great personalities and have made my living experience enjoyable. The apartments are gorgeous and spacious. Maintenance also handles any problems almost immediately. Thanks highland living yall are awesome here. -
Review 6 (2024-10-01 - Rating: 4)
Love this community! Been here over 5 years. Present Management Company has made upgrades. Property is clean and quiet. The Maintenance Team is 10 stars!!!Only downside is the gates have been broken for 2 years.Recommend -
Review 7 (2024-10-01 - Rating: 5)
The front desk staff is awesome here (shout-out Aldo)! The leasing was quick and easy, as well as fast and effective maintenance team. I’m proud to call this complex home. -
Review 8 (2024-10-02 - Rating: 5)
I have lived here for a year now and I’ve enjoyed it very much! Kieran is amazing at her job and genuinely cares about the residents here. She is very thorough and helps every resident feel like they have a friend here instead of a landlord. -
Review 9 (2024-09-03 - Rating: 5)
The apartments are well maintained, very convenient to restaurants, shopping, and access to Interstate 35/121. The main reason I moved in this complex was the staff. Aldo Garofalo was my leasing agent who assisted me while he was on vacation. His dedication and professional attitude makes your move in extremely pleasurable. 5 stars to Aldo and Management staff of Highland Luxury Living Apartments -
Review 10 (2024-07-23 - Rating: 5)
I recently had the pleasure of working with Aldo as my leasing agent, and I couldnt be more satisfied with the experience. Aldos professionalism, knowledge, and dedication truly set him apart. He was incredibly responsive and always available to answer my questions, making the entire leasing process smooth and stress-free. His attention to detail and willingness to go the extra mile ensured that I found the perfect home. Aldos friendly demeanor and genuine care for his clients make him a standout in his field. I highly recommend Aldo to anyone in search of a top-notch leasing agent. -
Review 11 (2024-08-27 - Rating: 5)
Lived here for about a year and have nothing but good things to say. My leasing agent at the beginning was a very knowledgeable man named Andrew, super friendly and knew the answers to pretty much everything about the complex.I haven’t seen him since but all the other managers are also super helpful and nice, never have any issues getting into contact with them. The atmosphere in the leasing office is always warm and friendly, especially when Kieran is there. Her hospitality, quick thinking, and attentive and fast delivery of service make living at this complex a truly luxurious experience. If every apartment manager was like Kieran the world would be a much friendlier and efficient place. -
Review 12 (2024-06-19 - Rating: 5)
Ive been living in Highland Luxury Living since 2020. ALDO one of the leasing agent is the only one who treats me so kindly. I feel like he really cares about the people living there and he is always very helpful with the issues concerning my apartment and my bills. My lease ended and I was about to leave Highland Luxury Living apartments and go to another city altogether. But ALDO took the time to discuss with me about my concerns and quickly found me another apartment bigger and nicer, and make the transfer swift and smooth. I recommend living here, its a safe and decent apartment complex in a good neighborhood, and ALDO will make sure you have a good stay here. -
Review 13 (2025-01-22 - Rating: 5)
Ashley, Kiki and Aldo are amazing! They have a great rapport with their community and truly care about their residents. -
Review 14 (2024-06-19 - Rating: 5)
Ive been living at Highland for a couple months now, and I couldnt be happier with my experience. From day one, Aldo, our leasing agent, has been exceptional. He made the move-in process seamless and has been incredibly responsive to any questions or concerns Ive had since. The apartment itself is spacious, and well-maintained, with all the amenities I could ask for. I highly recommend Highland to anyone looking for a new place to call home, and a big thank you to Aldo for making everything so easy and enjoyable! -
Review 15 (2024-07-23 - Rating: 5)
I had an excellent experience with Aldo at Highland Luxury Living. His service throughout the leasing process was exceptional. Aldo exhibited extensive knowledge, meticulous attention to detail, and a friendly, professional attitude that made the entire experience seamless and enjoyable. I highly recommend Aldo to anyone seeking exceptional service at Highland Luxury Living. -
Review 16 (2024-04-11 - Rating: 5)
I’ve been helping my mom apartment hunt and this property has to be hands down the most friendly, professional and incredibly helpful team! We called and spoke with Aldo to set up a time for my mom to come and visit the property. When we arrived we were greeted right away by Kieran and she was very sweet and accommodating while we waited to view the property with Aldo & Ashley. Ashley and Aldo were very thorough and patient with Mom as she is very particular and has a lot of questions. My mom ended up falling in love with the property as it was modern, spacious and well-maintained. Thank you to the amazing team for making this process so easy for my mom. I highly recommend this community to anyone looking for a place to call home! -
Review 17 (2024-07-25 - Rating: 5)
Been here for 4 or 5 years. Had several property managers. Ashley has been top notch. She’s worked with me and my family for the past two years and taken amazing care of us. She’s pretty much the only reason we just resigned lol. -
Review 18 (2024-11-12 - Rating: 5)
The staff is great they made it easy for me to move in . I recommend to all my friends. Best apartment to live in so quiet and peaceful -
Review 19 (2024-10-24 - Rating: 5)
Aldo, made my moving process so easy. This was hands down my easiest application and move in process ever. I’m loving my new place so far. -
Review 20 (2024-06-17 - Rating: 5)
I’ve got the chance of tour around Highland Luxury Living with Aldo a few weeks ago.Although I decided to move to a different side of town this community would have been the chosen one for multiple reasons.The renovation they have done to the units are unique and very delicate. All amenities look in great maintained condition and last but not least leasing office staff is in top of their game with all of the details.The day I toured the weather was bad. It was pouring outside and even though Aldo grabbed His umbrella and showed me the unit without hesitation.Thank you - Aldo, for being so responsive, professional and supportive throughout this process. -
Review 21 (2024-04-12 - Rating: 5)
If your interested in Highland Luxury ALDO is your guy. He is very patient, professional and is very understanding. He got me into a beautiful 3 bedroom and I couldnt be happier. When it was time to move- in which is usually a little hectic for me. He made it very easy and simple, anything I needed he provided. Im definitely going to be here a couple plus years, THANK YOU STAFF FOR EVERYTHING!! -
Review 22 (2024-07-11 - Rating: 5)
I usually don’t do reviews but i had a really smooth experience with Aldo, he was so nice and helpful when it came down to applying and moving in. I highly recommend him! He had me approved within the hr of me applying and was so easygoing! -
Review 23 (2024-05-17 - Rating: 5)
I came in recently just apartment shopping, and Aldo was extremely helpful and patient ! He answered all my questions and was very easy to talk to. It was one of the more memorable and better experiences I’ve had while apartment searching. If anyone is thinking about looking at Highland, Aldo is your guy! -
Review 24 (2024-09-06 - Rating: 5)
Just moved in and so far things have been great! The leasing staff have been phenomenal, especially Aldo! Incredibly attentive and caring -
Review 25 (2024-07-23 - Rating: 5)
I recently had the pleasure of working with Aldo at Highland Luxury Living, and I cannot say enough good things about my experience. Aldo provided exceptional service throughout the leasing process. He was knowledgeable, attentive to detail, and always available to answer my questions. His professionalism and friendly demeanor made the entire process smooth and enjoyable. I highly recommend Aldo and Highland Luxury Living to anyone looking for a seamless leasing experience. -
Review 26 (2024-07-23 - Rating: 5)
Working with Aldo at Highland Luxury Living was a pleasure; his expertise and attentiveness ensured a smooth leasing process. I highly recommend Aldo for his professionalism and dedication to providing exceptional service. Choosing Highland Luxury Living guarantees a seamless and enjoyable leasing experience. -
Review 27 (2024-10-01 - Rating: 5)
Love this apartment complex! Resigned the lease to live here again:) staff is awesome and helpful. Maintenance is fast and effecient!! -
Review 28 (2024-10-01 - Rating: 5)
Been staying here for many years and the staff continues to be amazing. Just renewed my lease for another 9 months. -
Review 29 (2024-10-01 - Rating: 5)
Love living here! Fantastic staff as well! Kieran, Aldo, Ashley are awesome!! -
Review 30 (2024-09-06 - Rating: 5)
This five star is for Aldo! Thank you Aldo for being so amazing during our apartment tour! -
Review 31 (2023-08-29 - Rating: 5)
My wife emailed a problem in one of our bathrooms. Lyle came into our apartment with a smile and eager to help. While he was taking care of the tub I mention to him that the tub was not draining. With a smile again he said I will look at it and he fixed it. He then went to our other bathroom and checked it out and he fixed the drain problem in that bathroom. While in our other bathroom he noticed the handle on the toilet was broken. He left and came back and fixed that too! Then I was at the kitchen sink he noticed that the water coming out had poor water pressure. He fixed that as well!! All of this in 15 -20 minutes!! He was expedient, thorough and most of all eager to help and make our home better! Lyle went above and beyond all with a smile and with an attitude of service ! Thank you Lyle! -
Review 32 (2023-12-27 - Rating: 5)
I didn’t end up living here because it was too far from my job, but let me tell you my experience there was amazing! Mahagoni and Ashly were both so nice. I would recommend anyone to come live here not just for the quality of the apartments but the staff as well!! -
Review 33 (2020-11-10 - Rating: 5)
I live on this apartments for 4 years. They are awesome, really quiet, nice neighbors, clean, and easy access to mayor roads. I only left because I bought a house, otherwise, I would have lived there for a long time. Maintenance people are nice, respectful and professional, and the office team has been always awesome. Alejandra, the manager, was always available to answer questions, and really nice to deal with. Honestly, even when I love my house, I miss my apartment a lot. Thank you all for making my staying there an amazing experience.Sonia Masso -
Review 34 (2024-06-19 - Rating: 5)
While currently still living at these apartments the one to make it easy and a great experience here has been Aldo. He’s always helpful and friendly :) -
Review 35 (2024-06-24 - Rating: 5)
I have lived here going on a yr. The staff has always been VERY helpful and willing to go out of their way. The apts are also very well kept. -
Review 36 (2022-06-21 - Rating: 4)
I liked my two bedroom apartment here once I moved in. The only thing was at the time I stayed there nothing was updated. They was very quick when it came to something that needed to be fixed. The parking spots the only downfall if u work late. There would be no parking spots by my old apartment. But I liked it there. -
Review 37 (2024-02-26 - Rating: 5)
Aldo has been very helpful with completing the application and being there every step of the way. There we a few hiccups but he was responsive and available whenever needed. Thank you! -
Review 38 (2021-05-21 - Rating: 4)
Pros:-Location-They keep the property looking nice.-The value is is decent-New management and things are being improved.Cons:-Below standard internet plan and only one choice (50mbps and data capped).-My experience with the maintenance crew has been mixed. They’ve been slow at times and often “band-aid” problems instead of fix them. Our fridge has a leaking problem and they haven’t fixed or replaced it after a few attempts. Instead we just a bowl in the back to catch the water. Our screen door was in rough shape when we moved in. They just “unbent” the door instead of replace it like it should have been. It still looks beat up and I’d be willing to bet it’ll cost us when getting back out security deposit.Overall Thoughts:The complex and apartments overall are pretty nice. They keep the place clean and the location and value is decent. The new management has been proactive at improving the complex which I appreciate. Despite my complaints my experience overall has been pretty good. -
Review 39 (2017-10-04 - Rating: 5)
Really happy with my apartment! The place is so quiet and peaceful. I feel very safe and very comfortable in my new home. The management is great and the service team always takes care of any maintenance issues right away. Really wish we had new appliances, but other than that i love love love my apartment :) -
Review 40 (2019-04-26 - Rating: 5)
Been here 2 years going on 3 and never had any issues. The apartments inside are beautiful, appliances and the bathroom looks great. If something isnt working they will check into it right away. The staff is very friendly and easy to talk to. They try and make the environment fun by having events throughout the month, witch is nice. The pool and weight room are small, so if that is really important to you then it may not be a perfect fit. -
Review 41 (2024-10-01 - Rating: 5)
I have lived here for years.it is quiet..efficient..and most of all clean and within reach of everything I need. Office staff and maintenance guys are great! Highly recommend living here. -
Review 42 (2020-09-24 - Rating: 5)
The staff at this property is the best I have come across after touring several different properties in Lewisville. Nancy went above and beyond to help me feel accommodated during the tour, and other staff members were very welcoming. Pricing with everything was transparent, and they follow up with potential prospects. Property looks well kept and updated in the apartments. Even if you lease elsewhere, the tour is worth it. -
Review 43 (2024-04-26 - Rating: 5)
Aldo was the best, he helped with every detail. He made the process so easy and was very helpful we could tell he knew what he was doing. -
Review 44 (2021-12-23 - Rating: 5)
The new management company has made living here a lot nicer. They are quick to respond to requests and they seem to have enough maintenance staff to resolve issues. The new upgrades are really nice and the location is tough to beat. The office staff is incredible no matter who you speak to. -
Review 45 (2021-03-11 - Rating: 5)
Everyone is tremendous! The office reps are personable, friendly and VERY helpful! The maintenance men are AWESOME!!! They are professional, friendly and very efficient.The complex is so nice. The layout regarding parking, trash, and picnic is very easy to access.I have been here 3 years and LOVE IT!!! -
Review 46 (2016-02-26 - Rating: 4)
My only issue was with the old manager, Kathy for her attitude. Once she was gone, I renewed my lease!I love that they accept packages for you when youre not at home. Maintenance is on point! I hope nothing change in this apartment. I wish they didnt charge pet rent because my dog doesnt have an income. -
Review 47 (2023-12-07 - Rating: 5)
I give this apartment a 5 star. Been here for 3 years and have not had any issues .They are prompt in resolving issues and very polite too .Modern facilities and updated features -
Review 48 (2023-01-13 - Rating: 4)
This is my first month in this neighborhood, office staffs is always very helpful and friendly. Zero stress move in. The place is well maintained. The location is convenient to shopping and access to main roads. I am happy the choice I made to move in here! -
Review 49 (2024-11-26 - Rating: 5)
Corbin responded to the maintenance ticket promptly & fixed the problem quickly. -
Review 50 (2018-01-25 - Rating: 5)
Beautiful apartment layout with great on site amenities. Office staff are extremely helpful and the new management make a world of difference! Love all the new upgrades we are seeing; signage, landscaping, appliances, etc.Word to the wise: be kind and you will receive kindness in return. -
Review 51 (2023-12-18 - Rating: 5)
Ashley and mahogany were very professional and knowledgeable about their product. I am just looking right now but I definitely will refer others when they’re looking . -
Review 52 (2012-07-10 - Rating: 4)
Loved living here for the 9.5 months that I rented an apartment with them. This apartment complex has decent amenities and if you are on a budget, you may want to check them out. Generous referral rewards and a decent group of people managing the place are a plus. -
Review 53 (2022-11-17 - Rating: 5)
Been here three months. Love the staff. The maintenance guys are here within minutes of a request and fix stuff asap. Office people are great. 5 stars are deserved. -
Review 54 (2018-01-26 - Rating: 5)
This place has left such an impression on me ! Management was so helpful and truly cares for the individual needs of each person . The property is beautiful , very clean and well kept. The pool is gorgeous and great for families with kids . The club house connected to I️t is a very calm environment to hangout or host special events . This property is a must see ! -
Review 55 (2024-10-01 - Rating: 5)
Great place lived here for 2 years had no problems !!! -
Review 56 (2019-07-25 - Rating: 5)
I’ve lived here for over a year and I’ve chosen to resign my lease so far I can say I love it and they manage to take care of me. We have a great staff in the office who is always helpful and maintenance answers your calls rather quickly. -
Review 57 (2024-10-01 - Rating: 4)
Great community, nice and quiet, well lit . I’m pleased !! -
Review 58 (2019-10-29 - Rating: 5)
We lhave lived here for about 9 months and love it. Great apartments, very spacious and well priced. The leasing agents and management are also very friendly. -
Review 59 (2024-11-26 - Rating: 5)
Korben is always quick with maintenance issues! -
Review 60 (2024-10-01 - Rating: 5)
S/o to Ashley & bland for help out with& bringing Cjs brunch house truck -
Review 61 (2021-04-18 - Rating: 4)
Floorplan is great, gigantic closet, large built in shelves, desk, crown molding, huge balcony. New management just came in, so far so good. -
Review 62 (2024-10-01 - Rating: 5)
Best experience by far since I’ve been here -
Review 63 (2018-01-24 - Rating: 5)
I have lived here for almost a year now and I love it. Very quiet and I just love my apartment. The staff here are wonderful. Great place to move. -
Review 64 (2019-04-24 - Rating: 5)
Ive lived here for almost 5 years and have had a great experience! Staff is very friendly, knowledgeable and attentive. Plan to stay here for many more years!!! ❤ -
Review 65 (2024-03-30 - Rating: 4)
It is good one for staying with complete family and good amenities for entertainment. Nice community activities -
Review 66 (2020-10-03 - Rating: 5)
Ive lived in the complex for a few years. The location is great. And the staff has always been helpful & kind. -
Review 67 (2020-05-23 - Rating: 5)
Nanci was so professional and very inviting , i would recommend her anytime . -
Review 68 (2019-10-29 - Rating: 5)
Best place I ever lived and great staff!! Clean property as well! -
Review 69 (2022-11-20 - Rating: 5)
(This rating is solely based on a great impression during viewing) -
Review 70 (2016-10-17 - Rating: 5)
I love does apartments because Im moving to them -
Review 71 (2020-12-20 - Rating: 5)
Nice canal views, neighborly people, management girls are great -
Review 72 (2019-10-22 - Rating: 5)
Nice place, well kept, great staff! -
Review 73 (2021-05-13 - Rating: 5)
Great team, cozy community -
Review 74 (2018-01-25 - Rating: 5)
Love this property! -
Review 75 (2024-12-03 - Rating: 5)
I have been living there for a month and for us it is an Excellent experience, we are very satisfied, the staff in the office are very professional and the attention is friendly and cordial, particularly Aldo is a wonderful person, very diligent, attentive and professional, in general 5 stars in everything. -
Review 76 (2022-06-23 - Rating: 5)
We are heading into our third year and we are living peacefully here!