Falls at Eagle Creek Apartments
Located in Houston, Texas
Address: 9702 N Sam Houston Pkwy E, Humble, TX 77396, United States
Phone: +1 346-488-6860
Rating: 3.6
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Business centre
- Fitness centre
- Pets welcome
- Swimming pool
- On-site parking
- Dog park
- Dogs allowed
Categories
- Apartment building
- Apartment complex
- Apartment rental agency
- Furnished apartment building
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-11-26 - Rating: 5)
It has only been a week or so here, but ever since coming in to view one of the renovated apartments they had been working on, my experience with the staff was nothing but spectacular. Jessica is always very kind and accommodating, always one step ahead of what you’re about to ask her it seems. One thing that stands out to me so far about the property are the birds that hang around, adding a natural elegance you may not be able to find at many other properties; it probably has something to do with the attention to detail with the colorful in-season landscaping near the pools. I’m hoping the maintenance department is just as attentive to resident’s concerns as the leasing staff is, but I have yet to meet their acquaintance. Great place and great experience so far, just don’t expect a parking spot near your door if you get home late. :) -
Review 2 (2024-12-04 - Rating: 5)
I have been living here since August and not yet to have had one complaint. Maintenance is very prompt and fixes everything, the front desk ladies give great customer service all the time. These apartments is very quiet and friendly environment. So far I love my new home. -
Review 3 (2024-09-04 - Rating: 5)
So far so good. Its been 2 weeks and I love it here. Office staff are amazingly helpful. Especially Isabella! She was my point of contact from the first visit in June to my move in day in August. Love her.The parking seems to be an issue. The visitors parking spaces are always full.But needless to say I am happy I chose Falls at Eagle Creek 😊 -
Review 4 (2024-11-14 - Rating: 5)
Customer service was amazing, Jessica in the leasing office made our application process super smooth with her open communication and willingness to simply just be helpful. If you apply for these apartments please ask for Jessica she is amazing !!! -
Review 5 (2025-01-31 - Rating: 5)
Living here is so comfortable! It’s nice, it’s quiet, everyone is friendly, it’s easy access to all the places that you need and the amenities are stunning. Best first apartment my man and I could ever ask and hope for 🩷 -
Review 6 (2024-04-23 - Rating: 5)
Absolutely stellar experience at Falls at Eagle Creek Apartments in Humble, Texas! From the moment I moved in, I felt right at home. The staff is incredibly friendly and attentive, always going above and beyond to ensure resident satisfaction. The apartment itself is spacious, modern, and well-maintained, with top-notch amenities that make everyday living a breeze. The location is convenient, with easy access to shopping, dining, and major highways. Plus, the community is beautifully landscaped, creating a serene atmosphere. Overall, I couldnt be happier with my decision to call Falls at Eagle Creek home. -
Review 7 (2024-04-23 - Rating: 5)
Living here has been the best experience yet! When I started my search, I ended up going to 10 different locations and Falls at Eagle Creek was the main one that stood out! We all know competition is close, near, and far off, but your search stops here. I knew once I left with my application that I wanted to reside here. My expectations has exceed me. Here they go over and beyond to make your stay here comfortable. When I say all of my needs are met, you couldn’t ask for a better place. Not to speak on valet for trash and secured packaged deliveries so they don’t disappear from your doorstep. I love it. My experience here speaks for itself. To sign another lease.. yes I will be! Family oriented, nice community, and great staff! I recommend that each viewer allow this to be your last stop. I most certainly can be their marketing director!!!! -
Review 8 (2024-07-25 - Rating: 5)
Falls at Eagle Creek apartments is a convenient complex with well maintained units and amazing green spaces. Apartments are very and comfortable. Staff is really nice and helpful, Samantha and Isabella are so friendly and provide meaningful support to us. I highly recommend Falls at the Eagle Creek apartment complex. -
Review 9 (2023-11-30 - Rating: 5)
I’ve been living here for 2 years and after reading all the reviews, I wanted to add my experience. I have had a wonderful time while living here this past year. The new management has made a world of difference. Maintenance is fast. The gates are never wide open anymore like with old management and if they are, they are fixed faster than before. Office staff always responds to my emails and answers my phone calls if I have questions. The new management also replaced the lights in all buildings. Crime has definitely gone down since they have implemented new parking and towing rules. And for towing, you’re only towed if you don’t follow the rules. They also put in new and much needed speed bumps. All in all it’s been great. -
Review 10 (2023-10-26 - Rating: 4)
I’m excited to call Falls at Eagle Creek my new home! Isabella was very helpful, kind and patient during the application process. She’s very informative and made sure that she answered all questions every step of the way. I’m only giving four-stars due to the cleanliness of the unit. The residents seem nice. I enjoy getting to meet their pups. Overall it’s a great property. -
Review 11 (2023-12-06 - Rating: 5)
I absolutely love my apartment. The area is very quiet and location is perfect especially if you love eating out. Jessica was an amazing help when it came to moving in and the minor issues I had. The only thing I can say that I dislike is the parking. It’s the holiday season and these days it’s hard to host anything due to no parking for visitors. After 6pm it’s extremely hard to find visitor parking and when you don’t you basically have to turn your guest away. I’ve noticed that visitors parking is very limited and only in certain buildings so I will see a lot of people that don’t live in my building parking in the spots and walking through the building to the opposite side. I think it would be an amazing idea to allow residents to pay for a reserved parking spot since garages are very limited and allow us to have that spot for residence and/or for their guest or add guest parking in each building other than that everything has been so far so good! 😊 -
Review 12 (2024-04-17 - Rating: 5)
Yes there is a raffle but Im not participating in it. Ive been meaning to write a review since we moved in.I love living in this neighborhood. Its very quiet and clean. I have never seen a broken into car or a car on blocks like some suggest. The people who are complaining about towing clearly dont read emails. We get MULTIPLE emails with the visitor parking rules and they have even made a PDF to go along with those emails with step by step instructions on how to register a car for visitor parking. The valet trash is a huge plus and thankfully havent had to call maintenance. Our apartment was clean when we moved in, besides some glue residue on the floor from the updates they were making to the unit but that was easy to clean.Over all Im very happy we chose to live here. The leasing ladies are very kind and answer all your questions. -
Review 13 (2024-05-20 - Rating: 5)
*UPDATE to my previous review listed in quotes below*One year later… I’ve renewed my lease, and I’m still happy to call Falls at Eagle Creek home. The staff, amenities, and community are all top tier. I addressed my concerns with the office and they were avid in accommodating me EXPEDTIOUSLY! Few reviews talk negatively about this neighborhood, but I have to disagree. Yes, parking can be irritating at times, but it’s nothing worth degrading the quality of this community. The pros heavily outweigh the cons. And to be quite honest just like everything else in life, the “PERFECT” community doesn’t exist but this one sure comes close. Thank you Berkshire team for doing all you do! It’s very much appreciated.“Newly Leased Resident. I can’t speak much on the property life yet. However, if it’s anything like their Leasing Consultant, Isabella, I know I will thoroughly enjoy my stay here. Isabella was super helpful, thorough in all her explanations, and just all around amazing. From my first day touring the complex to my move-in day, she has truly been there for anything I needed. Thank you for making this transition a smooth one!” -
Review 14 (2025-02-26 - Rating: 5)
Fixed my boyfriends closet light the same day. They were quick and fast. -
Review 15 (2023-11-14 - Rating: 5)
Overall nice property. The management team works hand in hand with you to prevent and or resolve any issues. The units are well insulated and you do not hear any of your neighbors. The overall square footage is excellent compared to other apartment communities. You definitely receive value for your dollar! -
Review 16 (2024-04-05 - Rating: 5)
This property is amazing. Toured it recently and they just redid their main pool (there are two pools). The landscaping was beautiful and their premium apartments look fantastic. Customer service is top notch to boot! -
Review 17 (2023-08-23 - Rating: 5)
I just moved in here with my girlfriend, and so far its amazing.The staff are very helpful, front desk Jessica, and Isabella were very knowledgeable of how everything works and were able to answer all my questions.The apartment itself, is beautiful and is a one bedroom on the 2nd floor and I still have yet to hear my neighbors through the wall, so thats definitely a plus.No problems upon move in and just had a tiny thing here or there (bc I got a unit with new appliances I had to turn the water on for the dishwasher connection) the maintenance staff is fast, friendly, and efficient.I wont lie though this place had me from the pool table in the lobby , to the gorgeous poolside outside, awesome amenities (including 24/7 fitness center) -
Review 18 (2023-05-28 - Rating: 5)
We lived here 5 years ago under different management. We just moved back and I am so impressed. I worked with Isabella and Samantha and Ive had encounters with Jessica (I believe this is her name) as well. This staff is so friendly and attentive.I have had to make repair request to my apartment and the gentleman that came out was so kind and informative. I feel like i really made the right decision. I would highly recommend this place. Thanks to the front office team! -
Review 19 (2023-09-05 - Rating: 5)
Unfortunately I can’t speak on the actual apartment complex but I can say that I had a great experience with the staff. During my tour Isabella Toro was nothing short of amazing & insightful. She was knowledgeable and ensured that I understood all of my options. She was most patient & kind to me throughout this entire process. Definitely one of the best leasing agents I’ve ever met. -
Review 20 (2023-08-02 - Rating: 5)
I have been a resident at The Falls at Eagle Creek for one year. Ive seen this complex go from the old company to the new company, Berkshire.This company has gone above and beyond to improve this complex. Within months of them taking over, they have made so many positive changes. Parking has gotten better, the property is better maintained, and you can see the care this company has for the complex.The girls who work in the leasing office are wonderful. They made me and my chihuahua (Pippi) feel at home. We walk to the office almost every day, and the girls greet us with the same kind attitude every time. These girls really care about their residents and take pride in their jobs.Living here was a privilege. Thank you, Berkshire, for providing me with an exceptional living experience. You will be missed. And Pippi will miss it, too. -
Review 21 (2024-05-29 - Rating: 5)
This place is amazing! The pool really was eye catching. Looks like a resort. Pricing is good for the area. Toured here but not moving till end of the year. This is top on my list so far. im really looking forward to getting a first floor unit! -
Review 22 (2024-04-16 - Rating: 5)
I have lived here for over a year and I am very pleased with the complex and the new management company. They keep the grounds clean, are very helpful, and the price is more affordable than others in the area. If you’re looking for a great place to live, I definitely recommend stopping by for a look. -
Review 23 (2023-03-21 - Rating: 5)
What other place to call home other than Falls at Eagle Creek!! The change in management has been much needed for quite some time now. I love the management team and staff to include the maintenance team. Anytime there’s a problem, they make sure that it is addressed. They are very inattentive. The on-site courtsey officer make sure to respond to loud noise complainant, and or suspicious (Hardly Ever) by walking the property to ensure that the residents and their guest are safe. In all honesty, you usually hear about an officer being on the property, but never see them well, not in this case. I highly recommend Falls at Eagle Creek, as a place to call home. -
Review 24 (2021-02-03 - Rating: 5)
I had to come do my review. I see all the problem people listed i can’t speak for them because any issues i have had the team have fixed.They customers Service is amazing. Courtney Alexis and Anna are always 100 friendly and willing to help you. I moved here for the price and location convenience also have a friend that lives here they have no problems. I would highly recommend these wonderful apartments to anyone needing an affordable apartment that’s luxurious. Also i must say maintenance is really fast. They fix things in a very timely matter. I look forward to coming home every day peace and serenity. -
Review 25 (2023-09-09 - Rating: 5)
Update:) 09/08/2023 will be renewing my lease for another year an a half :) so im still loving my place and the office staff and maintenance staff too just as much. An amazing group of hardworking and friendly people :) now back to my original post - Been living here since September of 22 and i love the staff and maintenance:) so nice and helpful. I had an issue with my kitchen sink leaking xmas night..it stopped on its own but i called to let them know..they got back to me the next day and came by. Three days later and i got a new hose and spray for my sink. I also had an issue with my fence since i have a private yard. One of the pieces was torn away at the bottom. They ordered me a new piece and it was replaced within a week at most and maintenance let me know when they were available to come by and asked me what works for me. When i first moved in i had boxes in my yard i was trying to throw away and a maintenance guy just happened to be driving by on his golf cart stopped and asked if i he could throw those away for me..:) and im not even attractive so it wasnt cause i was cute lol he was just being nice. The office staff is really nice and friendly:) they always help me with any questions i have. Its a very dog friendly place too so if you have dogs i would consider this place i have two:) i mainly keep to myself but the people i have met have been really nice :) -
Review 26 (2023-08-17 - Rating: 5)
My wife and I have been very pleased with the staff here at Falls at Eagle Creek. They have been a tremendous help with our moving process, which has helped make the process stress free. A special thanks to Isabella for being so professional and kind towards us. She and the rest of the staff have answered every question of ours and have been very diligent at following up with us through each step of the process. We are very pleased and are looking forward to being a part of this community! -
Review 27 (2021-10-15 - Rating: 5)
Love love love my new apartment! Staff, maintenance and ground employees have really gone above and beyond to make my life here so much more enjoyable and comfortable. Located in a nice and peaceful location and lovely apt plans. 24 hour gym is just an amazing perk. Schools near here are amazing and really care about your children. I Havent had any issues with anyone and I look forward to the rest on my time here with excitement. -
Review 28 (2023-02-17 - Rating: 5)
Ok, first let me say that this complex is under new management and THANK GOODNESS because the new company is phenomenal! They have really cleaned this place up!The new management staff, especially Samantha and Jessica have been great. They are so helpful and accommodating.The complex is looking so much better. I really enjoy the amenities, the grounds look great, and the pools are beautiful! Highly recommend this property and the fantastic staff! -
Review 29 (2023-09-15 - Rating: 5)
With this being our first apartment, everyone has been very helpful through this entire experience! All questions were answered within a quick time span and once we got ourselves settled, the maintenance crew has been there to help adjust/fix anything that was needed in a quick manner! Haven’t had a bad moment yet and we thank the team for all your help! -
Review 30 (2024-04-16 - Rating: 5)
Management here is great. We love staying here and will renew our lease here for another year! Definitely love the neighborhood and how close everything is to us. Will definitely recommend living here to other people!! -
Review 31 (2024-04-16 - Rating: 5)
Very clean and always well maintained apartments.All neighbors are friendly, quiet and respectful people.The people who work the office are very helpful as well they make a great team! -
Review 32 (2023-06-01 - Rating: 5)
From the moment I walked into the office, to the process of signing the lease, Isabella has been AMAZING! Knowledgeable, kind and very attentive. I’m not getting the run around and y’all they respond to emails! Property looks renovated and the gym is nice. Have yet to move in, but so far I’m beyond pleased! -
Review 33 (2022-03-03 - Rating: 5)
I’ve lived here since moving to Houston and it has definitely been a ride. The new staff has been a total joy. Beyond helpful and caring. It’s definitely a fun and positive atmosphere and culture. I recommend anyone to come live here. It’s peaceful and quiet, the neighbors are friendly. Sabrina is the best person to ever work here, go to her for all your needs!💙 -
Review 34 (2024-04-17 - Rating: 5)
The Falls at Eagle Creek is a great place to call home! The property management and staff are very helpful. When you present a concern, they address it as best as they can and I couldnt ask for more. -
Review 35 (2023-03-08 - Rating: 5)
I have been living here for over a year. I enjoy it very much. No issues for me. New management just took over and they’re doing an amazing job. The amenities are awesome. Parking is fine. The office Staff are very warm and welcoming also. -
Review 36 (2018-02-23 - Rating: 5)
I have lived in these apartments since June 2017 in a two bedroom. Things went very left with a roommate and Ashley and everyone in the office worked with me on payments and transferring to a 1 bedroom. I love everything about these apartments. Clean, quiet and the staff are so friendly and helpful. The only bad thing about these apartments is the parking if you live in the middle. Other than that.. no complaints. I love my apartments -
Review 37 (2022-08-11 - Rating: 5)
As a professional Apartment Locator for over 20 years it is refreshing to see a Manager going above and beyond the call of duty. The high level of service trickles down to the leasing team. The Location is awesome and close to great dining and shopping. I will definitely be referring more of my clients here in the future. Keep up the good work. -
Review 38 (2022-07-17 - Rating: 5)
We are currently looking for a place to move to here in Houston from Fort Drum, NY. We did a walkthrough and it was absolutely gorgeous. My husband and I are currently visiting and are doing apartment hunting even on a Sunday. Mr. Fernando Hernandez was outstanding and had excellent customer service. He took initiative and worked to a “YES” which he did and ended up showing us the place due to our situation and short time frame. I honestly appreciate it and looking forward to making this home. I wish everyone who work in customer service position to have the same energy and courtesy like Mr. Fernando provided today. Thank you again. -
Review 39 (2017-02-26 - Rating: 5)
I lived at Falls at Eagle Creek for 2 years. The staff was always super friendly and helpful and maintenance answered any request I had within 24 hours. My a/c went out last summer and they had it fixed within 2 hours....which is appreciated in this crazy Houston heat! I had a great view from the 3rd floor looking onto the lap pool. Was very quiet, which is hard to find in any apartment community with neighbors living so close. The area is growing like crazy. When I moved here there wasnt a ton to do, now there is a bowling alley and movie theatre and great restaurants. Plus all the fun activities in the fall creek subdivision. I would highly recommend this community to anyone looking. -
Review 40 (2019-01-16 - Rating: 4)
I have been living here since June and I love it. The staff is always friendly and helps me solve my problems. They are willing to negotiate when you’re in bind. Repairs and maintenance are done quickly- usually the next day after I call. It’s also clean and quiet! The only reason I don’t give 5 stars is because parking outside my building is sometimes limited. Overall I am very pleased and will likely renew my lease. -
Review 41 (2023-03-09 - Rating: 5)
Isabella Toro has been absolutely wonderful in assisting us. She has made our leasing experience so easy and promptly responds to emails, questions and anything we’ve needed without any hesitation. We really appreciate her attentiveness and detail to service. Thank you! -
Review 42 (2022-07-09 - Rating: 4)
I have lived here on 3 separate occasions over the past decade. The apartment and complex quality have been consistent, but up until this last time, the owners/staff has been challenging. Fernando and the new staff are responsive and patient, and taking the right steps to make the complex a great place to live! Would live here again should I return. -
Review 43 (2024-05-29 - Rating: 5)
I toured here becuase they have private yards. Loved what I saw. They have a dog park and doggy stations around the community. Pet friendly but they do have dog breed restrictions. -
Review 44 (2022-02-01 - Rating: 5)
Very Nice place and cares about their residents! Keep up the good work for the co workers that work there. Definitely a women that works there by the name Sabrina Paulino. She goes out her way to make sure that residents and new-comers are treated kind and satisfied. Like I said you guys keep up the good work. You guys are awesome! -
Review 45 (2023-06-14 - Rating: 5)
I want express my sincere gratitude and appreciation to ISABELLA TORO for assisting my son. This is his 1st apartment and she was very helpful to him by explaining the process of getting approved and the next step of him picking up his keys. I had the pleasure of meeting her today when we went to view his new apartment. Isabella was very patient while my son FaceTime his friends to show them his new place and asked if we had any questions. THANK YOU SO VERY MUCH ISABELLA for making his transition so easy and stress free. -
Review 46 (2022-01-29 - Rating: 5)
Michaela, Michaela, Michaela. I owe you my LIFE at this point.I moved back to Houston from Detroit urgently for a job that was supposed to start the 10th, but then they ended up pushing my start date for reasons beyond me. As a result, they wouldn’t ‘verify’ my income the appropriate way because I didn’t start yet, even though I have an offer letter. After going through 2 other apartment complexes, I stopped in on a whim.Michaela was in the office with quite a few other potential residents patiently answering questions despite the fact that there were about 6 of us in the lobby waiting for her.Instead of having her repeat everything I listened in to get the details of the units. By the time I sat down I already knew the basis of what I wanted and she asked me if I would mind going on a self guided tour. Of course not, I actually prefer it.After walking the unit, she asked me how I liked it. The unit had everything I needed and I was honestly desperately needing to move. I had been here in a hotel for a week at that point, unable to get approved.I gave her the rundown of my situation and my apprehension and she assured me they would work with me to help. She then set me up on a desk top at the office for me to do my application and upload documents.Work with me is an understatement! I had the same issues of getting the verification and she stayed in contact with me the whole way and attempted to get the information on multiple occasions and in several ways. Once we realized it just wasn’t going to happen, she spoke to her manager on my behalf and came up with a solution. I had to pay a slightly larger deposit, but they were able to push my application through and give me a move in date!Although I’m annoyed that I have to pay a deposit because they won’t give me a verification for their own date push, I’m BEYOMD grateful for all the work done to ensure I have a place to call HOME in the meantime and I can get all of my belongings out of storage.Got my keys today and I’m so excited. Again, thank you Michaela. -
Review 47 (2023-03-09 - Rating: 5)
Ever since Berkshire has taken over the complex. I’ve observed things getting better handled. While Tricon was over the property, I had an issue with a tenant that should have not even been allowed to lease the property due to his background, which Tricon failed to look into. Berkshire was notified and did their due diligence and the tenant was evicted, making it safer for me and those also living there since the tenant was also causing issues with them as well. -
Review 48 (2021-05-22 - Rating: 5)
Falls at Eagle Creek always provides Exceptional service regarding any issues that I might have in a timely manner. Since I moved into Falls at Eagle Creek in 2017, Im amazed at how the Community and grounds stays so clean, and the lush landscaping is Breathtaking. I Love the staff ans how well they take care of their tenants!!! - From a verified resident on ApartmentRatings -
Review 49 (2023-05-19 - Rating: 5)
The First moment i meet ms Isabella she has been a excelente.She helped me understand all paper work. She took the time to explain the whole process. Made it really easy, fast and ever after I moved in she still helped with necesitaba i needed. She is a true blessing to have work here. -
Review 50 (2022-01-12 - Rating: 5)
This property is just what I am looking for. Easy access to the interstate, eateries, shopping, and work. The one bedroom is very spacious and property well kept..My leasing agent, Michalla, was very professional, informative and answered all of my questions with patience and a smile. I appreciated her following up with me the next day.Thank you Michalla for making my decision to lease with Fall at Eagle Creek an easy choice.. -
Review 51 (2017-07-07 - Rating: 5)
My experience so far is AMAZING. The staff are very very sweet and helpful. They are also very patient with all the questions I ask as well, Jessica and Ashley are the ones who have been helping me and they are GREAT. The apartments are very quiet and very diverse. overall i can say i am very happy to be a resident at Falls At Eagle Creek. -
Review 52 (2023-08-23 - Rating: 5)
I have a very good experience with this apartments. I like to say thank you to Isabella, l felt very comfortable with her attention. She is very kind and friendly. Her customer service is very good!! -
Review 53 (2023-10-31 - Rating: 5)
It was my first visit to Houston and I was looking for a one bedroom apartment. Falls at Eagle Creek is a beautiful property and their staff is friendly and attentive. They answered all my questions and I was very impressed! -
Review 54 (2021-09-29 - Rating: 4)
I lived in this apartment complex for 3.5 years and had a positive experience overall. The new management team has made an effort to bring the complex up to date with a new GYM and other upgrades. As soon as you had a concern, it was taken care of. -
Review 55 (2017-09-11 - Rating: 5)
I have lived here since this place was built, and I have never had a problem. And it has been eight years now. However, now I need a two bedroom apartment but cant afford it here, so I am moving to some new apartments down the beltway that gives teachers and senior citizens discounts. I hate to leave, but I must. People, I would recommend this property to anyone. Oh yes, and maintenance is superior to any on this earth!!!!! -
Review 56 (2023-06-17 - Rating: 5)
Thank you Jessica for helping us get everything ready for us to move in to our new home. With your help it has made this process very smooth and stress free. We look forward for our moving date! -
Review 57 (2023-06-02 - Rating: 5)
Samantha and her staff are extremely professional and friendly. They made are move in experience absolutely easy and fast. The amenities and grounds are well kept and clean. Very quiet community. Nothing but positive things. -
Review 58 (2023-08-24 - Rating: 5)
Had a tour with Isabella on Tuesday and she is very informative and helpful. Apartment complex is very well kept and beautiful. Very happy with the service and attention I received form Isabella. -
Review 59 (2022-02-28 - Rating: 5)
THANK YOU SO MUCH MICHAELA! Hands down best service I received. She was very knowledgeable, friendly, and most importantly direct. Michaela made my process extremely easy and moved efficiently. 100% recommend her as your leasing person (: -
Review 60 (2019-06-15 - Rating: 5)
Abbie and Kylie are absolutely amazing! I’ve been living here for 2 years now. And just moved to a bigger apartment. They have helped me so much, couldn’t ask for better staff! Very quiet community. Feel very safe. Love love love falls at eagle creek! Thank y’all. -
Review 61 (2023-05-20 - Rating: 5)
The new management is amazing they’re always so helpful and understanding. The leasing team is incredibly nice, friendly and always happy to assist with everything you need. Big property and really nice amenities -
Review 62 (2017-04-17 - Rating: 5)
I am a realtor in the area that specializes in apartment locating. I have to say that working with Shelby has been like a ray of sunshine. She has promptly addressed all of my clients and my concerns during the application process. She has taken the time to really help my client feel at home through the process...I appreciate you Shelby! -
Review 63 (2023-09-22 - Rating: 5)
Thank you, Samantha, for all your help through this process of getting an apartment. You answered all my questions I had and made the process so easy and comfortable. My sister and myself truly appreciate all of your help. Great customer service. -
Review 64 (2023-06-01 - Rating: 5)
Toured here the other day and had the most wonderful leasing agent. The service and support available is often what makes or breaks a rental property and the agent I spoke with(Jessica) was spectacular! -
Review 65 (2024-04-16 - Rating: 5)
Great community. Maintenance is very fast. The office is always helpful. Never had an issue that didn’t get addressed. -
Review 66 (2016-06-08 - Rating: 4)
Best apartment I have ever leased, great layout, beautiful pool. If it was not so far from my weekend activities I would have stayed. The negative star is only because of the location. The staff are polite and respectful, but Bridney is the best she will go the extra mile to help you out. Thanks for everything Bridney :) -
Review 67 (2023-01-27 - Rating: 5)
Isabella, Thank you so much for your amazing assistance on getting me into my new apartment home!! You made the transition so awesome and stress free!!! I’m looking forward to enjoying my new place!!! 😊😊😊 (RA) -
Review 68 (2023-08-24 - Rating: 5)
This is my second time Ive moved to an apartment on my own and the staff Jessica and Isabella are so helpful and made the process very efficient and easy the apartments themselves are great quality feels like a home rather than a cheap dwelling that alot of complexes have started producing, definitely a great sense of community amongst the people here Im really looking forward to making this my home. -
Review 69 (2024-04-17 - Rating: 5)
This is my first time renting an apartment. My experience has been great and easy. Love it here been here for a year! -
Review 70 (2016-07-01 - Rating: 4)
Just signed today. I dont know about the other workers but the Manager Kelly is legit. She worked with me and tried to find me the best deal that worked for me. Awesome location for those who like quiet and love beautiful amenities. -
Review 71 (2016-10-05 - Rating: 5)
Ive been living here for about two months and so far the place has lived up to my expectations. The staff have been especially pleasant and helpful. The one downside is that once in a blue moon a certain wind will bring with it the smell of the dump several miles north. Very small nuisance compared with all the pros – small is always momentary. -
Review 72 (2024-04-16 - Rating: 5)
The apartments and property are well maintained! Management is AMAZING and responds to emails in a timely manner. -
Review 73 (2023-02-21 - Rating: 5)
Jessica has and was been amazing. She answered all our questions and was extremely helpful. We just moved into our new unit. Truly happy with the entire process. -
Review 74 (2023-02-24 - Rating: 5)
Isabella Toro was an amazing help through my process of applying for an apartment. Definitely recommend her to assist people in moving -
Review 75 (2023-11-30 - Rating: 5)
Love love love this place. Spacious green areas around the buildings, 2 pools, and it’s a great location near shopping and food. The staff are very helpful too. -
Review 76 (2018-06-28 - Rating: 5)
I have been living here since March and I love the apartments they are great as well as the staff all of the office staff is amazing they work with you on any situation you have they have been great I have nothing bad to say no loud music , no issue with the apartments . I would recommend to anyone !!!! -
Review 77 (2021-12-16 - Rating: 5)
Fortunately, I cannot testify for most of these reviews but I am very pleased with the complex and specially the new administration, Ive been living here for more than two years and I have been helped with anything I needed in the past as well, Fernando and his people are a very good team and helped me right away with my most recent issue, I would personally recommend the place, Thanks a lot guys. -
Review 78 (2016-01-26 - Rating: 5)
Amazing staff, Bridney was so helpful helping us decide on the floor plan and showing us the apartment. Maintenance fixes any issues we have immediately. We love it here. -
Review 79 (2020-05-18 - Rating: 5)
Courtney was amazing! She went over and beyond to have a family member of mines to move in the perfect unit in the time frame he asked.. I would most definitely recommend !!! -
Review 80 (2023-10-31 - Rating: 5)
Amazing property with beautiful amenities and very professional staff Isabella will make sure you feel welcome in all possible ways she make the process go really smooth very kind and helpful -
Review 81 (2024-05-30 - Rating: 5)
Good apartments. Jessica was very helpful in the leasing process! -
Review 82 (2023-08-23 - Rating: 5)
Ive been living here for a few months now and my experience has been extremely pleasant. All the staff are extremely polite and professional. Give the new management a try! -
Review 83 (2024-05-30 - Rating: 5)
Great amenities, nice staff, seems like a good area. im new to houston, and i like the property! -
Review 84 (2020-04-08 - Rating: 5)
I havent had a problem since Ive been here ...Ive been here 13 months..The office staff Alexis, Courtney ..etc they are very professional.. whenever I had a maintenance issue they made sure it was resolved the same day .. its very quiet ....Me and my children love it here... -
Review 85 (2022-02-03 - Rating: 5)
Just moved in and I love my new apartment ! Michaela is Great! She communicated the Entire time and was very nice and Patient -
Review 86 (2022-12-03 - Rating: 5)
Deisy is very profesional and friendly as all the ladies in the office. My work orders are always taken care off. I recommend this apartaments -
Review 87 (2017-05-10 - Rating: 5)
I see people are quick to judge and write nasty things,those probably are the people who pick and choose battles..my friend has been staying over there for about a year and a half,his ac went out 2 weeks after moving in,he contacted the office on a sunday they had sum one there in bout a hour,the ac needed a new compressor couldnt be fixed so maintenance brought a machine like a air blower..that thing was colder than the ac.lol..but wit that being said i go over there its always police on property that stay there also anytime something has happened the apartments address it with flyers on doors immediently..so to management if i wasnt a home owner i would b more than happy to move in there... -
Review 88 (2023-06-22 - Rating: 5)
I had a tour and I was attended by Isabella Toro and she was very professional, very friendly and I answered all my questions, which was very satisfied with the customer service she has ... -
Review 89 (2023-10-31 - Rating: 5)
This property is very clean and attractive. Thank you Isabella for taking such good care is -
Review 90 (2023-06-13 - Rating: 5)
Isabella Toro has been a blessing I’m so grateful to have her as a leasing consultant -
Review 91 (2023-06-10 - Rating: 5)
Jessica was great she made it a smooth process.Wonder customer service. -
Review 92 (2022-02-18 - Rating: 5)
Nice place , Sabrina was very polite and helpful, she helped me with all my documents to get approved -
Review 93 (2017-04-28 - Rating: 5)
I JUST WANT TO THANK SHELBY FOR ALL HER HELP, SHE MADE EVERYTHING EASY AND SMOOTH, SINCE THE FIRST TIME I TALKED TO HER. THE APARTMENT IS IN PERFECT CONDITION, AND THE AREA IS BEAUTIFUL. -
Review 94 (2023-05-31 - Rating: 5)
The staff here is phenomenal, and the property itself is nice. -
Review 95 (2023-02-12 - Rating: 5)
Great customer service, its a good place to live -
Review 96 (2019-07-27 - Rating: 5)
The maintenance team here goes the extra mile to make you smile! -
Review 97 (2023-02-02 - Rating: 5)
Beautiful place -
Review 98 (2018-12-29 - Rating: 5)
Excellent service and great location. Great staff! -
Review 99 (2021-11-16 - Rating: 5)
Great customer service from Fernando. -
Review 100 (2015-01-12 - Rating: 4)
Very nice and the staff is very polite -
Review 101 (2024-04-16 - Rating: 4)
Lots of space -
Review 102 (2016-10-09 - Rating: 5)
The best -
Review 103 (2023-02-12 - Rating: 5)
Excellent service -
Review 104 (2023-09-29 - Rating: 5)
The experience has been totally satisfactory 100/100. The place is magical and the management by the human team, especially Miss Isabella Toro, has been very professional, diligent and efficient, our level of satisfaction is total. Overall score 100/100 points. -
Review 105 (2023-09-26 - Rating: 5)
Samantha was very kind and the lease was finalized in a few days!!! Very grateful for Fall at Eagle Creek and Samantha🙏 -
Review 106 (2023-02-04 - Rating: 5)
I had the help of Isabella, she is very attentive and helped us with the lease. And so does Samantha. Very grateful.