Advenir at Grand Parkway West
Located in Houston, Texas
Address: 5555 Long Prairie Trace, Richmond, TX 77407, United States
Phone: +1 877-714-2316
Rating: 4.5
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Fitness centre
- Pets welcome
- Swimming pool
- On-site parking
- Dog park
- Dogs allowed
Categories
- Apartment building
- Apartment complex
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-01-28 - Rating: 5)
The process of applying and getting moved in was very simple. Alyssa did an amazing job at keeping me informed of what steps needed to be taken and gave great advice. She was also very helpful with answering questions quickly about how the resident app works and how to place work orders for maintenance. Im very happy and grateful for her help, as it made moving in as stress free as possible. -
Review 2 (2025-01-25 - Rating: 5)
Alyssa was AMAZING!!She made the entire process smooth and easy. She took her time and explained everything to me and even showed me the entire community. Look for Alyssa when you go into the leasing office, she is an excellent leasing agent. -
Review 3 (2025-01-29 - Rating: 5)
Just rented with Advenir and honestly Alyssa and Syneca made the process so easy and straightforward really taking the time out of their days to answer and explain all my questions. Even resolving a maintenance issue during move in rapidly within 12 hours. I can say 10/10 customer service for sure!Very quiet and upkeep is daily, 8am sharp maintenance has been cleaning outside my building daily so people saying the paths are unclean I dont see how its atleast 1-3 guys picking up trash, poop, and sweeping DAILY! 100% Recommend moving here! -
Review 4 (2025-01-08 - Rating: 5)
Syneca is so kind. Thanks to her, I could easily get a house. All the staff are friendly and nice. I love this apartment so much. -
Review 5 (2025-01-08 - Rating: 5)
This place is so nice and clean. Ms. Syneca also helped us a lot and was very friendly and kind. We highly recommend this apartment. -
Review 6 (2024-10-09 - Rating: 5)
A big shoutout to Guillermo (the maintenance guy) He fixed the electrical issue in my apartment that other workers couldn’t figure out. He was so kind and explained thoroughly what was the cause of the issue. He is truly a hardworking and helpful. Thank you Guillermo 😊 -
Review 7 (2025-01-07 - Rating: 5)
Syneca is so personable, efficient and polite. She made my moving process seamless and effortless. She is a true gem! -
Review 8 (2024-07-25 - Rating: 5)
Ismael is the service manager. Outstanding! He is a man of his word. He is customer oriented and professional. He responded quickly to my concerns then helped me understand what was happening and how he was going to resolve the issue. He followed through with his outlined action plan and resolved the issue in a timely fashion. He also kept me up to date. He and the manager are an excellent team. Im a pleased resident. -
Review 9 (2024-03-06 - Rating: 5)
The best experience I’ve had so far! Stephanie and staff have been so great with very prompt service, overall follow through, always very friendly and kind! I’m so happy to have met all of you! 🫶 -
Review 10 (2024-05-15 - Rating: 5)
I just completed my tour of the property and was really impressed that the apartment looked liked the pictures online. It is in a great neighborhood. Stefany was the best tour guide very helpful and welcoming . She explained everything very thoroughly and was pleasant to talk to. I look forward to working with her more in the future!! -
Review 11 (2024-11-12 - Rating: 5)
Syneca is an absolute star! She was so kind and friendly and supportive and so eager to help me! I’m happy I choose to live here at Advenir! -
Review 12 (2024-08-26 - Rating: 5)
I would like to give Seneca two thumbs up, high five and all that other good stuff. She was great. She helped me from beginning to end and made the process very easy. I approve this message. Hey, give Syneca a call and see what she can do for you if your looking for a good home. -
Review 13 (2024-05-23 - Rating: 5)
Just moved in here with my fiancé and could not have asked for a better experience! The apartment has so much space and the balconies as well. This was something I was looking for because I wanted an apartment that felt like a home and that’s exactly how I feel. The staff was amazing! Syneca was amazing and took her time to deal with my twenty questions and still be so happy to help. She made sure we felt comfortable and helped tremendously. I’m so happy to call this home! -
Review 14 (2024-12-16 - Rating: 5)
Syneca and Alysa were very helpful and kind. They helped us out getting our apartment in less than an hour. -
Review 15 (2024-09-11 - Rating: 5)
Have been staying here for the past 5 years. Its been a wonderful experience. Everyone at the leasing office is amazing and very helpful. -
Review 16 (2024-09-15 - Rating: 5)
Everytime I come Stefany is very helpful, maintenance could do a better job power washing stairs otherwise great place ! -
Review 17 (2024-12-30 - Rating: 5)
Patio flood issues was successfully repaired.Ismael was very helpful and proactive. Thank you guys -
Review 18 (2024-06-22 - Rating: 5)
Stepfany did such a great job during the tour and was very detailed and informative. Walked me through the entire process of applying for an apartment. Was very transparent on fees. Overall a great experience! -
Review 19 (2024-12-22 - Rating: 4)
The apartment complex is quiet. I like living here. Staff is great. Two complaints ..there are too many dogs here that are being walked and they are pooping and theyre not picking up the poop. Theres dogs that are not on leash Pitbulls to name one breed and a bunch of other little ones. Im tired of walking across the courtyard and having to look down because I might step in some poop that somebody didnt pick up. Theres even poop on the sidewalk on occasion. Second there is a big lake in the parking lot every time it rains itll take up three parking spots where if you get out of your car, youll be stepping in the water. -
Review 20 (2023-07-17 - Rating: 5)
Stephanie gave us a tour of the property and was so thorough. She made sure to ask what wed like in our new home as to accommodate us as best as possible. She pointed out things we wouldnt have noticed, such as how much storage was in the unit.The apartments themselves are well kept. The pool is nice and theres a lot of parking. The price is unbeatable for the area and its in such a good area - close to shopping and food. -
Review 21 (2024-09-11 - Rating: 5)
Went in to look at the property, Stephanie was great! Answered all my questions and has made the move in process quick and easy. Thanks Stephanie! -
Review 22 (2024-05-14 - Rating: 5)
Syneca was very helpful & kind the entire time. I had a bunch of questions & she was able to answer all of them with a smile! Im very happy I chose these apartments. -
Review 23 (2023-08-24 - Rating: 5)
When I first went the apartments looked very nice and the lobby smelled really good. Stefany S. The associate was so polite, professional, and great. She answered every question I had and was amazing at helping me understand everything. Hence first time moving out alone, she explained everything and was amazing at helping. I’ll give a 5 star review for sure.Thank you Stef for your help and for being my so willing to assist me. -
Review 24 (2024-09-21 - Rating: 5)
Stefany was very professional and kind. She explained everything very clearly and gave great detail. -
Review 25 (2024-05-30 - Rating: 5)
Stefany is the best leasing agent, moved all the way from Alaska and she made the process so easy for me. Explained everything very throughly. Extremely nice office stuff 👏 -
Review 26 (2024-09-12 - Rating: 5)
Stefany and Rabab at the front office are so helpful, Syneca is so kind hearted and attentive. Great costumer service ! -
Review 27 (2024-07-15 - Rating: 5)
I toured with Syneca and went through to approval process with her. She was so friendly and helpful. Overall great experience 10/10 -
Review 28 (2024-06-01 - Rating: 5)
Stefany was great. Everyone in the office is extremely helpful and the property is well kept. Will definitely consider this to be my future home. -
Review 29 (2022-12-08 - Rating: 5)
The best customer service I’ve experienced with office management. While the whole team is great, Brittany and Alex deserves major Kudos for their professionalism. The community is quiet, clean and safe. Pricing is very reasonable for the area and the community has a lot to offer. I am extremely happy to call Advenir home. -
Review 30 (2021-07-21 - Rating: 5)
I am adding this review after a very pleasant experience from the admin and Melvin (from Maintenance). I requested a service maintenance to be done on a specific date and time. The admin people said as a general policy, they cannot do that. But I greatly impressed and wonderfully surprised that the admin ensured that the maintenance service was done on the day I requested. In addition, the Melvin was very good. He was ready with all the tools and materials needed for my service request and was done in less than ten minutes.Kudos to all of you guys!Megan was really super helpful in finding me new apartment! Very professional! -
Review 31 (2018-07-02 - Rating: 4)
I am giving it a 4 star because Ive only been here for 4 months and for the first 2 months it was crazy but Nino the leasing assistant got all of my concerns fixed. Luis is cool but April the manager is a no go for me! She is never there, well I havent met her still to this day but I did encounter a phone conversation with her a week before my move in date and she had an attitude. Thats not a great way to start off with me honestly or any future/current resident. Your goal is to make sure us as customers are happy. You want your rent on time so I advise you to get your job done on time and with a pleasant attitude. Overall the community is safe, theres no loud music or kids running wild.UPDATE:My lease is ending soon and I wont be resigning my lease but I can say this has been a great experience for my first apartment. I HIGHLY RECOMMEND moving here. Staff is great including April! She has become more involved but the only thing I would recommend for management to do is to please try and keep the gates working. I will miss it :( -
Review 32 (2022-09-11 - Rating: 5)
I worked directly with Tracey in your main office. She is gracefully organized, detailed-oriented, very accommodating and a pleasure to work with. She made our search for an apartment quick and easy without any issues. Thank you for a fantastic staff member. If only this staff was still here. This place has gone to SH!T! Advenir is now a ghetto! New staff sucks! -
Review 33 (2019-10-29 - Rating: 5)
When looking at the apartment Lauren was so sweet and kind, she found me the right apartment for my budget and my needs! I later came back with my boyfriend and Michelle happily showed us the apartment and amenities. When doing all the application Lacy was very helpful when it come to filling all the proper information out! After we moved in and gave out inventory form to the office, Noel, on the maintenance team, came over and checked everything out with us and went over it and fixed what needed to be fixed and had a smile on his face. Since we moved in the staff has been wonderful, the maintenance team has been fantastic. The amenities are amazing (especially the dog park). The grounds are very well kept, no trash issues or parking issues thankfully there is plenty of parkibg for all. This has been the best apartment I have lived in thus far! -
Review 34 (2019-08-03 - Rating: 5)
I used to live at Advenir at the grand parkway location and I absolutely loved it. Louis at the leasing office really made it such a great place to live. He was always there to be helpful with whatever I needed. He is a great person with a great heart. I also want to mention the incredible Tracey. She is by far one of the nicest people I have ever met and every single person that lives at advenir would agree 100%. Thank you both for making it such a great place to live. I would recommend it to anyone who is looking for a great place to live. They are the best in the business!! -
Review 35 (2020-09-16 - Rating: 5)
It was easy to make a same day appointment to view an apartment that was exactly the one I needed to see. I worked with leasing agent Brenton and he was knowledgeable about every question I threw at him. The location was clean and the apartments were beautiful. While not for me, the superb excellence of the leasing agent made the trip worth it. Thank you Brenton! -
Review 36 (2022-02-11 - Rating: 5)
Its my first time ever with these apartments and I must say the hospitality, staff environment is perfect for all ages, families and people. They welcome you whole-heartedly and make sure youre all set and satisfied with their service! Very happy with their service and looking forward to many more years with them! Trenee has been extraordinary with all her admin & customer service skills. -
Review 37 (2021-03-12 - Rating: 5)
After searching for the right apartment I decided to look into Advenir. I called and Brittany answered. She was very helpful and I decided to go see the apartment. Once I went into office I met Brittany personally and she was very patient and polite with all the questions I had regarding the apartments. She went above and beyond to get me the best deal for my spacious apt. Muhamad also helped me out a few times and they were both very professional and helpful. I am so happy to call the Advenir my new home!! -
Review 38 (2021-04-30 - Rating: 5)
This is my 7th day here & I couldnt have chosen a better community to live in. Brittany made my move in & application process smooth & easy. She was very honest & had all the answers to the questions I had. She was very professional & and stays on top of any issues you have. As for Megan even though shes new she gave me my final walk through the day before move in day and really made me feel at home! Im very excited for my new journey. -
Review 39 (2019-08-22 - Rating: 5)
I recently downsized due to empty nesting and couldn’t be more pleased with the decision and that’s mainly due to this apartment complex and all it’s staff. They are very knowledgeable, courteous and diligently and swiftly make every effort to ensure your needs are met. They made the transition a very smooth one which is extremely important when making a move from a home to an apartment home. And I say apartment home because that’s exactly how they make you feel, home!! Not to mention the floor plans are extremely spacious and well designed, bonus. So if you’re looking to move, I highly recommend giving them a look! -
Review 40 (2019-11-09 - Rating: 5)
I went in to tour a property, and Lauren was very attentive and knowledgeable! She has been very helpful overall. The property is very quiet and feels spacious. The units themselves have a nice layout. We have not moved in yet, but we are very excited to continue working with these fine folks! -
Review 41 (2021-03-07 - Rating: 5)
Mohammed was amazing! I am in the process of selling my home and the my move in date may change depending on many variables. He worked with me and provided me with many options including the ability to push my move in date back if needed. The apartments are very nice and spacious. I look forward to working with them and living here soon. -
Review 42 (2017-03-31 - Rating: 5)
Been to quite a few apartment complexes and this by far had been the best experience. When we walked in the staff was very friendly. Louis Gonzalez was helpful and friendly. Loved it so much we sat down and submitted our application. The floor plan is spacious what we were looking for. Thank you Louis for the welcoming experience. Looking forward to moving in soon!! -
Review 43 (2021-01-18 - Rating: 5)
Love living here! The staff and maintenance who work here are professional and always helpful! The units are gorgeous, spacious and well maintained. The amenities are a great bonus too (the pool is the best!). If you’re looking for a new apartment in the Richmond area, don’t miss out on checking out these!!! -
Review 44 (2024-07-15 - Rating: 5)
Moving into this lovely place was so easy thanks to the help of Syneca! Was very well accompanied throughout the whole process online and in person! -
Review 45 (2019-08-06 - Rating: 5)
Lauren is VERY helpful and I just love her! She helped me through the leasing process and explained everything very thoroughly. I would definitely recommend this community and Lauren. We love our apartment! Shes personable and really took her time. Cant say enough good things! -
Review 46 (2018-11-01 - Rating: 5)
Ive been living here for 7 months already and we love this Apartment Complex. Treacy and April are the best. They always help you when you have questions or if you need to do an apartment transfer, they provide you with all the information needed. We love our apartment and the turnover for response on queries and resolving issues is reliably fast. Also, even though its free parking, theres always a place to park the car even if its a little bit far (this might happen closer to the night). I love it here and I always speak highly of this place. So if your looking for a great apartment with a great staff that helps you in any way they can, this is the place for you. -
Review 47 (2019-08-29 - Rating: 5)
Where do I begin? Louis Gonzalez is a LIFESAVER! He is the most caring and understanding employee. He always finds solutions to the hundreds of requests I ask for immediately. From something about a package to emergency maintenance when my sinks clog up, he is there to help instantly. He is the only reason my husband will not move to another apartment. He goes out of his way and works overtime for his residents. He has sold himself and made a great reputation for the property! I have lived here in three different apartments throughout the last 3 years on the complex. I could go on and on. If you need help on choosing an apartment, he provides exceptional service! He is extremely helpful, being there for you 100 % not only through the leasing process, but as a resident throughout the entire term. -
Review 48 (2022-04-10 - Rating: 5)
Trenee was phenomenal, I can in suddenly one Sunday afternoon and explained to her my needs and wants. Without question she was able to assist me with everything I needed. I applied on the spot and got approved 10 minutes after submitting my application. I’m getting everything I wanted but valet trash. I’m not complaining but I am getting extra space in my tax bracket and the school that I want my child to attend school in. 10/10 recommended her, she went above and beyond for me. -
Review 49 (2020-08-27 - Rating: 5)
After looking at a LOT of apartments over the last several months we decided on Advenir and I am so happy we did. Louis, Tracey and every member of staff weve talked to has been wonderful. Best prices in the area, amazing amenities, not restrictive, best amount of space. Honestly, the place was a no brainer. We couldnt recommend a better place.8/27/2020-update-2 years later. Remains not only a great place to live with friendly management (Who were nothing short of compassionate during the pandemic when we needed a bit of extra time to catch up and they charged no late fees. They also have an app right now to assist with flex paying.) But honestly-for the price and amount of space you get AND the area is rapidly developing?! Definitely a great place to live and Im so glad we found it! -
Review 50 (2023-08-22 - Rating: 5)
The staff here is amazing, everyone here is kind and always looks for your best interest. Stefany gave me a very thorough tour and was very informative. I’ve had no complaints since I’ve been here. This has been an amazing opportunity for me. -
Review 51 (2018-03-07 - Rating: 5)
I toured a one bedroom unit with my daughter and Luis was fantastic. We always liked these apartments, and I love that all 1 bedroom units are 826 sq ft. Unlike others want to charge you $50.00 extra just to give you an extra 10 sq ft space. He was very welcoming and warm with us. He answered each and every question we had. It was nice to know hes from the East Coast like us. I finally signed my lease on line and I contacted him to inform him and he immediately send me a statement of what I am to pay on move in. Move in is May 8th 2018 Im looking forward to my move in...To be continued. -
Review 52 (2024-06-23 - Rating: 5)
Stefany was incredibly friendly and helpful! The apartments looked nicely renovated and roomy and at a very nice price. -
Review 53 (2021-02-04 - Rating: 5)
Mohammad was very helpful on showing us the 2 bedrooms and 2 bathrooms apartment. He was very detailed and patient with the whole process. It looks very nice inside and outside the building. Thank you so much for your friendly service. Keep up the good work! -
Review 54 (2019-11-23 - Rating: 5)
Its been a while since I rented an apartment so the whole process of paperwork was pretty new to me. So glad we found Advenir. The ladies in the office are very friendly and are glad to answer all my questions. Thanks for all your help Laure, Michelle & Lacey! We are excited about moving in to our new apartment! -
Review 55 (2024-07-11 - Rating: 5)
Love this place always nice and friendly.Adding to my review on 07/11/2024After hurricane beryl we lost power and when it came back on our a/c was not working we called for emergency maintenance and Guillermo came and fixed it within an hour. We really appreciate him!!! -
Review 56 (2022-03-16 - Rating: 5)
Trenee has been so helpful during our application process! Her level of service is unmatched. We’ve toured at least 5 properties in the past couple of weeks and our experience at Advenir has been above and beyond everywhere else. The community is clean, seems quiet and safe. Looking forward to move in. -
Review 57 (2017-06-06 - Rating: 4)
Thank you Google for being such a useful and helpful tool! I searched for apartments in Richmond, Texas and Advenir was one of the suggested apartments. I made 2 phone calls which it asked me to leave a message but didnt call me back and had visited one but staff not that accommodating. Then my husband dialed Advenirs phone number and Louis answered who even just on the phone you can tell that he is so professional, calm, warm and accommodating! We went to look at the place and we fell in love right away! My kids told me not to look for another one as they like the place right away.Louis was very nice to spend his time to explain everything and was patient to answer whatever questions we asked.I would highly recommend this place though Im not a resident there yet but very soon! By the way, I had spoken to few residents while I was there and they had lived there for few years and they all said that its a great place to live and management is good!Advenir is situated in a place which is accessible to everything every family needs!To Advenir management, you are lucky to have Louis! He is an asset to your company!More power to Advenir at Grand Parkway West Apartments! -
Review 58 (2018-08-05 - Rating: 5)
Toured the complex yesterday as a prospective tenant. Was immediately greeted by Louis. He was working by himself yesterday but still was able to be courteous, and attentive to all of the residents or prospective residents that were waiting. The unit was nice to me but I also dont have too much of a preference in apartments besides it being safe. I did get the feeling that its a quite community and did get a feeling of it being safe so thats really all I personally care about. When being shown the apartment by Louis it didnt feel like a sales pitch and it didnt feel like a pre determined (ohh hes not gonna lease here so let me hurry up) . Honestly this is the first time Ive been shown an apartment and felt like I actually already knew the person who was showing me the apartment. He was cool, gave me the info about the unit/amenities while also just having regular small talk with me. Would have filled the app out right then and there had it not been for me debating on the location of the apartment. Its in a nice area etc etc just on a completely different side of Houston/ Outer Houston area that Im used to living In and work at which is obviously not the apartments fault or issue. All in all I have nothing but positive things to say about Louis and the actual complex itself. If your daily life/commute involves being in that area your not going to find anything better priced, safety and square footage wise as these apartments -
Review 59 (2021-06-25 - Rating: 5)
Moved in February 1st 2020. I have been a resident now for over a year and its been great the entire time. I can not say enough about the property manager Lewis. He goes above and beyond what I have seen any manager do. Very personable and professional. Always takes care of anything that comes up. The leasing agent Magan is one of the friendliest people I have ever met. She goes out of her way for the tenants. All in all you could not find a better place to call home. Thank you both for everything you have done for me. Jimi -
Review 60 (2024-09-15 - Rating: 5)
Stefany was absolutely amazing with helping me get a new key card -
Review 61 (2021-05-10 - Rating: 5)
I wanted to give a shout out to the office manager and the maintenance group. I became ill the other day and my daughter called the office to see if they would let her into my apartment to check on me because I was not answering my phone. They gave her a key to enter my apartment. I ended up going to the hospital.While I was in hospital I had an Amazon deliver arrive. I happened to have an open maintenance ticket open. They maintenance team came to work on the ticket. They were nice enough to bring my delivery in my apartment. The items were very expensive.I really appreciate what the management and maintenance team did for me.They care about their tenants. -
Review 62 (2016-08-11 - Rating: 5)
Been living here since they opened their first building. Nice complex with nice management (I LOVE THEM ALL) and they are super sweet and really care. They deal with every maintenance issue right away. Also everyone I live near is really friendly and always says hi. Never had anyone looking at me suspiciously and I have always felt safe to walk around alone. -
Review 63 (2022-07-24 - Rating: 5)
My experience with the staff has been absolutely amazing . Rosa Martinez is an remarkable person and has a way with people. This is my 1st apartment and she made the application process go as smooth as possible 💪🏻 -
Review 64 (2017-11-16 - Rating: 5)
I love this place because its at a great spot. So many stores around it and its right next to the highway. Louis Gonzales was great! He made me feel at home and got me into an apartment very quickly. It was a hassle free, easy experience. This is a nice, quiet place to live. -
Review 65 (2017-09-29 - Rating: 5)
We were looking for a temporary place to move in cause our house was affected due to Harvey. This apartment was the only one to be flexible enough and worked with us considering our situation (not taking advantage). We had a great experience with Louis. If youre looking for a home here, look for him or Nino. We definitely recommend this place. -
Review 66 (2019-09-06 - Rating: 5)
Great place to live! The area is very up and coming and rests right between sugarland and Katy. The office staff is fantastic! Louis and Lauren are always helpful with any questions I have! I have been here 1 year so far and am about to release for a 2nd. Lauren has been great in helping with the releasing process especially since I wanted to downsize from a 2 bedroom to a 1. It’s been quick and painless! I would definitely recommend living here. -
Review 67 (2019-09-26 - Rating: 5)
The staff at Advenir at Grand Parkway West is very patient. Lacey went above and beyond to help me and Lauren was just as helpful when trying to rent us an apartment. The whole staff is amazing and thank you for everything. If your looking for a place to call home and need an apartment for short term or long term, this is the place to go! -
Review 68 (2021-03-12 - Rating: 5)
The experience touring the complex was great . Mohammed was very informative and professional. He answered all of our questions and made us feel welcomed. The property is kept nicely and is definitely worth checking out if you are looking for a apartment. -
Review 69 (2021-04-25 - Rating: 5)
I viewed a 2 bedroom apartment today and Brendon made the experience pleasant. Im handicap and he showed me a unit close to the club house. He was informative and patient. Thank you for outstanding customer service. -
Review 70 (2017-10-31 - Rating: 5)
Advenir at Grand Parkway West is a beautiful community. Location is right at the heart of the shopping district and easy access to the main freeway. Also great service by Louis the Apartment manager. He was very courteous and efficient when I came by to sign the lease. Best and easiest experience Ive ever had leasing an apartment. -
Review 71 (2020-10-03 - Rating: 5)
Brenton is the most considerate and professional leasing agent i have EVER met. He definitely stands above all his coworkers. He answered all of my questions and even helped me get documents i didnt know I needed. My wife and I are very pleased we got to speak with him. -
Review 72 (2020-07-27 - Rating: 5)
The office staff has been incredibly friendly and helpful. This complex is a great value for our area and the school district. I like the size of my unit and my patio. All in all, it’s been a good experience so far. -
Review 73 (2024-10-08 - Rating: 5)
Syneca always helps me. Whenever I have problem she is there to help me. -
Review 74 (2020-08-12 - Rating: 5)
My name is J. Gerbrecht I am looking for an apartment for my mother n law that is 70yrs old. I am very specific and extremely thorough with my questioning from the living criteria that I require for my mother n law. Brenton Vincent was very patient in answering all questions and concerns that I have. I believe, in general majority of business I deal with are struggling with customer service. I am very proud of Brenton being the apartment customer service representative. If I owned my own business I would call Brenton to come work for me. Great Job Brenton keep up the good work and I hope the owners and or managers of this complex read this review and make note of it. -
Review 75 (2020-07-16 - Rating: 5)
Brenton Vincent is the best Leasing Professional!! He was super helpful with everything, and was quick to answer any questions we had and address any concerns. The community is beautiful and the staff is super friendly and always willing to help! I would recommend asking for him if you’re interested in this community! -
Review 76 (2016-06-15 - Rating: 5)
I have been living at Landmark at Grand Parkway since January 2015. First person to live in my unit, kind of a plus.The leasing staff (Raina and Ginger) and maintenance staff are great! Only have had a few issues seeing that the place is new still. You do on occasion hear your neighborhood, so yes the insulation could be improved but what apartment doesnt need this?The gates are sometimes open (these are NOT a security measure) but it has never and will never bother me. Would like to see them stay open always as they can kind of be a pain. Yes a gate key code would be nice if you dont have your key card.I live on the third floor so only hear my neighbors on the side of me occasionally. Plus side of a one bedroom on the third floor of a new building is better construction. My place stays cool (75F in summer) and my electric bill hasnt gone over $80. Also had them install a thermostat that i purchased that is programmable.Only once have I seen a patrol car out front monitoring the area. We do have three residents that work for law enforcement living here.We have a nice gym area and pool is also nice, but kind of small for as many apartments that are here. Lots of families go on the weekends which is to be expected.No gas grills for your patio, but you can have electric cookers! The pool has two charcoal grills.Only have two complaints, need some recycling containers with the trash and that the water bills have been way higher than they should be. Its really the town of Richmond thing with extra fees for fire and whatnot, could be worse and we had no clean water. Just fyi. -
Review 77 (2022-05-31 - Rating: 5)
Rosa and the staff are amazing. She went above and beyond to get us into the apartments. I would highly recommend this place for anyone that is looking to rent. Thank you all for everything you have done. -
Review 78 (2019-03-04 - Rating: 5)
This apartment complex is amazing. Very well maintained. The apartment sizes are fairly large and for everything they offer they have the best price in the area! The staff has been very helpful in my journey to find a home especially Jermaine! -
Review 79 (2017-10-18 - Rating: 5)
Greatly exceeded our expectations, first time applying for appt. Louis made my wife and I feel very welcomed and made sure that we had all our concerns made aware and talked them out. Great process, and super quick very thankful for his service!! Highly recommend! -
Review 80 (2021-03-22 - Rating: 5)
Mohammad was the one to give me a tour of the complex and he was very informative about the complex. The complex is very clean and quiet. I love how much parking is available for the tenants. I’m still in search for an apartment, but this complex is definitely on the top of the list! Thank you Mohammad 😀!!!!! -
Review 81 (2022-03-03 - Rating: 5)
We spoke to Trenee about potentially applying for an apartment. She was very thorough with going over the details of the lease, as well as when she was giving us a tour. She was very sweet and professional, too!Thank you so much for your help, Trenee! -
Review 82 (2019-08-30 - Rating: 5)
My experience at Advenir @ Grandparkwaywest has been AWESOME IN FACT I just renewed my contractThe STAFF and maintenance personnel are very professional, knowledgeable and kind. The property is gorgeous, well kept , safe , clean and wonderful for a beautiful place to live and call home.The amenities, location, prices and property is definitely a must to visit and consider for a new home.Just love that CREW/STAFF and my home👍🏽 -
Review 83 (2022-03-15 - Rating: 5)
Rosa was very helpful during our tour !!!! She showed off our new unit like a pro. She was very professional and knowledgeable. I would recommend this community to anyone within the area ✅ 5/5 Experience. -
Review 84 (2024-03-14 - Rating: 5)
I have to give Brittany Patterson a five star. She was so helpful in my situation. She went over and beyond and made sure I received a more than satisfactory result in the end. I appreciate her services and look forward to my living experience here at the Advenir at Grand Parkway West. -
Review 85 (2023-01-03 - Rating: 5)
Today, we have made the application for one bedroom at office. Heres a luxury place, Destiny has been helping us like a professional, so fast, very friendly, thats our first experience beforehand moving in. -
Review 86 (2019-08-10 - Rating: 5)
We moved in a few days ago and everything has been clean and quiet. Lauren at the front office has been wonderful and pleasant, I highly recommend speaking with her for any future needs! The apartment is very spacious as well! -
Review 87 (2019-08-15 - Rating: 5)
So me and my girlfriend were having a horrible day but god is good and what do we know we find are selfs here at advenir at Grand parkway apartments and find one of the best leasing agents Michelle !!! She’s so amazing and has a great attitude and a spunky personality ❤️She’s very helpful and gets things done on time and the apartment manger Luis is very kind and also helpful He has a great attitude !! And they are on point with everything and she was are Old leasing manager Michelle big shout out to the whole management team there freaking awesome!!!! Y’all tripping if you don’t lease here ! Big time screw Bellevue at pecan grove -
Review 88 (2019-08-28 - Rating: 5)
Ive starting on my third year here and have loved it. Staff is amazing, and always accommodating to the needs of their residents. I would recommend Advenir at Grand Parkway West to anyone who wants a great place to live, and great staff to take care of all your needs. -
Review 89 (2021-06-28 - Rating: 5)
I recently had some issue with my front door. I saw Melvin working on another apt and asked him could he look at my door. He told me no problem. He looked at the door and saw that I need to replace my door ha die. He told me he would be back in a few. He came back and fixed everything now my door is just like new again. Thank you. -
Review 90 (2024-09-24 - Rating: 5)
Syneca was awesome! Very sweet and helpful! -
Review 91 (2018-08-04 - Rating: 5)
I love it here. About halfway through our lease. Any complaints that I may have had about the staff (not the management team) has been dealt with and have no issues with them.My only complaint is the speed of which vehicles travel. I don’t know if there is some state law that dictates number of or size of the road humps/speed bumps, but I’d like to see more of them and less space for drivers to bypass them.That or maybe some sort of system that uses speed sensing pressure plates that extend spikes out that will puncture all four tires so the jerks that are speeding learn not to speed. Kids play here, people walk their dogs here, and they have to cross the street to get to the dog park so don’t try and say to stay out of the roadway.Again, this place is great. The above two paragraphs do not reflect my rating. I wish there was a separate rating for fellow tenants. -
Review 92 (2017-09-19 - Rating: 5)
I was initially interested in The Advenir for its location. This quiet, quaint complex has all tbe amenities you could ask for.Louis Gonzalez was amazing! He immediately made me feel comfortable and at ease. His knowledge and confidence was amazing. He found the exact apartment I was looking for at a more than fair rate. This was a FIVE STAR experience ! -
Review 93 (2023-04-21 - Rating: 5)
Stefany was very nice and very informative! I appreciate her taking the time to explain everything about the property and all that it has to offer. I loved the tour and the environment!!! -
Review 94 (2018-11-28 - Rating: 5)
I recently moved here, and I can say that it has been a great experience. Tracey and Jermaine have been awesome and they have made me feel like family! I definitely recommend this complex if you are looking for your next home! -
Review 95 (2019-08-30 - Rating: 5)
Ive lived here for 5 years now. The floor plan is very spacious and I feel very at home. Louis Gonzalez is so very helpful and has always answered any question and problems Ive had. Not there there have been many problems. -
Review 96 (2019-08-30 - Rating: 5)
I had been living at this apartments for two years and I renewed my contract again,because the service and professionalism from the mananger for this apartments Louis Gonzalez, it help with all my apartment needs! My husband and I are very pleased to live here!. -
Review 97 (2017-10-02 - Rating: 4)
I visited the property on 09/18 and was very pleased with the complex and availability of the apartment I was interested in. I was able to contact Louis via email and received quick and easy instruction on how to apply and as of today I have the approval and move-in date set. I appreciate the ease of applying and the helpfulness of Louis, I am looking forward to the move! -
Review 98 (2022-01-29 - Rating: 5)
Wow! My experience was great. Trenee took me for a tour tothe apartment and was so kind to show me the model house and responded to all my questions she is great and am hoping to move in the apartment very soon. -
Review 99 (2021-10-25 - Rating: 5)
Amazing and professional. Was at my cousins apartment when I saw him have a maintenance issue, the guy Noel came right away and fixed it, and the guy from the office mohammad called to make sure my cousin was satisfied. I have never seen an apartment complex do that. -
Review 100 (2021-03-07 - Rating: 5)
Mohammed helped me and was a super friendly, helpful guy. Very knowledgeable about the property.The property itself is nice. The apartment was a one bedroom and the most spacious I’ve seen so far. Really liked it. -
Review 101 (2020-07-28 - Rating: 5)
Toured the apartments with Brenton. Very professional young man and by all accounts a very nice apartment complex. Will be moving in next month and we feel like we found a great place to stay even if for a short time. Looking forward to it! -
Review 102 (2020-06-04 - Rating: 5)
I have lived at this complex for almost three years. Whenever I have an immediate need for help from the maintenance staff, David is always there for us. Hes just one of the shining stars at this complex. They are even short staffed currently because of the current Covid-19 virus and yet things have been running smoothly. If I have a problem and I put in for a maintenance request hes there the same day. Most apartment complexs will make you wait a day or two, but not David. Im surprised he can do as much as he does without help. Thanks David. -
Review 103 (2019-08-17 - Rating: 5)
Lauren is so helpful an detailed with property onsite, I enjoyed the whole process. She is also very warm and impressionable. Making my experience 5 Stars ! I look forward to making this my home -
Review 104 (2020-07-22 - Rating: 5)
Ive been renting a apartment for a year and recently had to move to a two bedroom. The manager made the transition easy. Im looking forward to another year here and the recently added staff is great. -
Review 105 (2016-04-06 - Rating: 5)
Im not sure what the other lady on here is talking about, but these people DO NOT accept section 8. There is no one walking around at night giving dirty looks and no little kids running around pulling up flowers. Ive been living here since Aug of 2015 and have NOT had one problem yet. Very quiet and safe. -
Review 106 (2024-05-15 - Rating: 5)
Stephanie and SynEca make process moving in easy. Great personalities and helpful through whole process -
Review 107 (2024-05-10 - Rating: 5)
Syneca was great she gave us such a wonderful tour and provided all the information needed! -
Review 108 (2023-04-30 - Rating: 5)
I just completed my tour of the property and was really impressed that the apartment looked liked the pictures online. It is in a great neighborhood. Stephanie was the best tour guide. She explained everything very thoroughly and was pleasant to talk to. I look forward to working with her more in the future! -
Review 109 (2020-06-18 - Rating: 5)
I am not yet a resident but I will be in about 2 days! Everyone knows that apartment hunting is the most STRESSFUL thing on earth but the staff here at Advenir GPW are nothing short of amazing. Tamika was our beautiful and most helpful tour guide, Naveera ALWAYS has an answer for me with any and every concern I threw at her, Louis is also a great help with any concerns I had. We hope to be a resident here for a while.Thank you all so much for your help! -
Review 110 (2024-05-10 - Rating: 5)
Syneca kindle was the best . Helped me out very well . Recommend to go to her. -
Review 111 (2023-10-13 - Rating: 5)
Stefani was really great and patient with me on my move in. I really appreciate her. She is the best. -
Review 112 (2024-05-31 - Rating: 5)
Syneca was great, helped me out tremendously! Will definitely be leasing here! -
Review 113 (2021-03-03 - Rating: 5)
Brenton gave me a great tour of the apartment and faculty. Staff was very helpful and friendly. Very nice facilities and surrounding area. Highly recommend anyone looking for an apartment check this place out. -
Review 114 (2019-11-22 - Rating: 5)
I just moved here and absolutely love everything and everyone! The office staff are so amazing especially Michelle, my agent. She went above and beyond to make my move easy as possible! -
Review 115 (2021-02-28 - Rating: 5)
Mohammad was EXTREMELY helpful. One of the nicest managers we’ve met by far. I’ve seen other apartments but nothing compared to how great these were -
Review 116 (2021-03-05 - Rating: 5)
Brendon Vincent is very calm and understanding. He showed me around the apartments and i really like what i seen as well as he treated us. I plan on moving in soon -
Review 117 (2019-11-15 - Rating: 5)
The staff and management are all awesome especially Mitchell Gordon. She was so pleasant and professional the whole time. I just moved in and am loving the place because it is quiet and also neat. -
Review 118 (2021-01-03 - Rating: 5)
I know yall heard of the saying Happy Wife, happy life right well let me tell ya straight from this husbands mouth (@keithdevore) that Advenir @ Grand Parkway West has my Wife (@ajuzieelizabeth) living her best life thank God! I mean she is sooo happy right now with the apartment shes in that Im almost 2 nervous 2 even talk about buying a house which was the original gameplan of our marriage. You see the gameplan was we would first save money by moving in 2gether into a nice clean apartment with a great location and positive vibes for a few years and then when we reached our goal of $300k saved we would go house shopping for our first family home. But now that the goal has almost been reached and judging by how well she sleeps its looking like were gonna just be staying put and purchase a couple rent houses 2 fund paying rent here @ Advenir..hahahaThanks Advenir @ Grand Parkway West youre the best! -
Review 119 (2018-09-06 - Rating: 5)
I am only giving this a 5 stars because hopefully people will view this.. The first time I arrived to this complex I was so disrespected and there is no point of putting her name on here because well this place is a HUGE TURNOVER, I have seen people at fast food joints stick around longer than the people who work there. So whoever helps you lease out an apartment dont hold your breath on seeing them again. After I settled in I had issues with the apartment umm not even 24 hours in.. I had some old dude who came in and gave me a bucket and said. I quote, yeah the place is so cheap, all the appliances are cheap and good luck.. wow. So anyways it was too late i signed a lease with them and i know i had to stick it out. I had soooooooooo many problems with the apartment it was ridiculous. But i guess you get what you pay for. Anyways if any of yall plan to live here my advice to you is to just drive in and, (yes because the gate never works) and conduct your own survey and youll know what i mean. -
Review 120 (2018-01-26 - Rating: 5)
Nice property, clean, they up keep it pretty well, quiet at nights, low crime area, Patrol by Fort Bend County. Sheriffs office, courtesy officer on property as well, nice location, management team there are great people. -
Review 121 (2021-01-27 - Rating: 5)
I wanted to take a minute to tell you what a Fantastic job David does. He is always on top of my repairs and always take an extra minute to address any/all of my concerns. Thanks David, keep up the Great work! -
Review 122 (2021-04-03 - Rating: 5)
I was so satisfied with the help Brittany had given me. She answered all of my questions. When we took the tour of the apartment, I had fell in love! Thank you Brittany for everything. -
Review 123 (2016-02-10 - Rating: 5)
I visited the property recently and was amazed by the location and the amenities that is offered. Im in the process of relocating somewhere convenient and have this complex listed on the top of my list. In addition to the staff being amazing, the property itself was family oriented. I love the fact that there is onsite management as well. I definitely plan to be a resident very soon. -
Review 124 (2019-08-27 - Rating: 5)
Visited my mother and man I love the layout. Doesn’t even feel like an apartment complex. She has the 2 bathroom and 2 bedroom layout. Might consider coming here after my lease is up. -
Review 125 (2021-09-24 - Rating: 5)
The maintenance team was awesome! They were very prompt in fixing my issue, and then Muhamad called me to follow up on the service afterwards. Outstanding! -
Review 126 (2018-01-24 - Rating: 5)
*This rating is NOT for the apartments!!*Im giving Nino 5stars because hes an awesome guy. Ive toured at least 26 communities between Magnolia, Spring, Tomball, Cypress, Katy and now Richmond. This was - by far - my best experience with a Leasing Agent/Professional.Nino was welcoming, knowledgeable and challenged me to stretch myself apartment-wise in order to reach my long term goals. He offered unbeatable pricing on a 2/2.Also if you heard loud laughter in the community earlier today, probably me. Nino had me LAUGHING!These apartments are definitely, definitely, DEFINITELY on my short list! And the only reason why is because of Nino. -
Review 127 (2017-07-31 - Rating: 5)
Id like to thank the staff at this complex for helping me out with the whole walk through of leasing my apartment .The gentlemen that help me ( Louis Gonzalez ) was able to answer all my questions and was vary polite the complex its self has a vary nice lay out and was clean every one there is vary nice im really looking forward to moving in . -
Review 128 (2021-02-03 - Rating: 5)
Loved the customer service, I hit a bump in a road when it came to the application process and Mohammed help me through it all. He is a very patient and kind gentlemen with his above and beyond service. Thank you again!! -
Review 129 (2021-02-14 - Rating: 5)
This morning, I heard a loud crackling sound then a burnt smell coming from my heating unit. I immediately turned the thermostat off, but the heat kept running (it ran for 6 hours afterwards). This started at around 745 am, put in the maintenance request at 848 (was trying to go to church but came back home), and Gustavo came around 128 pm. He found the problem, fixed it, and everything is back to normal. Than you, Gustavo. Thank you, Gustavo. Thank you!!! You saved my sanity and my light bill. -
Review 130 (2022-04-19 - Rating: 5)
Top Leasing Professional Trenee was amazing through the whole application process and I would recommend her to anyone looking for an apartment. Service was Top Notch!! -
Review 131 (2021-03-07 - Rating: 5)
Mohammad was incredibly helpful and knowledgeable on the various parts of the apartment complex as he showed me around! I cant deny the appeal and location of the area! Living here would be a blast Im sure! -
Review 132 (2016-02-10 - Rating: 5)
This is a beautiful property! With easy access to the tollroad. There are a lot of new businesses popping up making it even more convenient to live here. Everyone in the office is always friendly! -
Review 133 (2024-04-03 - Rating: 5)
Syneca was wonderful and helped me get through a difficult lease renewal. -
Review 134 (2021-03-26 - Rating: 5)
This place has great employment especially Brittany the lady who helped me get my wonderful apartment such a nice and helpful woman ! Definitely recommend getting a place here and asking for her to help she is very attentive and kind in doing the best she can to help out very appreciative for her and super professional! -
Review 135 (2018-04-01 - Rating: 5)
I have lived here for over 4 yrs and have seen a lot of change for the better. Im planning on resigning my lease for another year or so. Complex is always clean and my neighbors are the best! -
Review 136 (2020-11-24 - Rating: 5)
Been living here for the past couple of months and it is the best place i’ve lived, very convenient area and has a nice neighborhood with amazing service. Brenton helped us to move in and move a friend of ours in as well. highly recommended -
Review 137 (2022-08-29 - Rating: 5)
Excellent service at this apartment. Alex in particular was very exceptional in her customer service. I will recommend this apartment anytime. -
Review 138 (2022-03-01 - Rating: 5)
I just had an appointment showing with Rosa. And for someone who has been to around 14 different places in the past week she has been one of the best representatives for an apartment complex by far. -
Review 139 (2021-02-03 - Rating: 5)
The tour was awesome. Ive never seen such massive patios on an apartment and the interior space was fantastic. Thanks Brenton! You were such a great help! -
Review 140 (2021-12-17 - Rating: 5)
The manager, Alex, is amazing. She is empathetic and understanding and actually values the residents. She has made my experience great. -
Review 141 (2022-11-22 - Rating: 5)
I have been living here almost six months and it has been both short of Amazing. The staff is magnificent!!! Great place to live. -
Review 142 (2024-05-18 - Rating: 5)
The costumer service was exceptional, stefany was so helpful will defórmele be considering this place to be my future home -
Review 143 (2017-10-02 - Rating: 5)
Since I have moved here things have been perfect. Any time I have any questions staff are quick to respond and easy to tall to. This complex has great amenities that I enjoy and is exactly what I was looking for . I recommend this complex to everyone. -
Review 144 (2017-12-05 - Rating: 5)
Great staff, Great property. Dealing with Louis in the office is always a pleasure. Apartment layout is great. Happy to live here. -
Review 145 (2019-03-11 - Rating: 5)
Ms. Tracey was a wonderful wonderful help. Magnificent help . her guidance was fantastic and she is a very nice lady ! She is a 7 star employee for this service -
Review 146 (2021-03-01 - Rating: 5)
My tour was great, shoutout to Mohammed!! Cool guy made us feel welcomed kept it simple and real. Appreciated his time and professionalism on the tour. -
Review 147 (2017-10-19 - Rating: 5)
Louis made this so simple for me. After searching and feeling like I was getting nowhere fast, he had all the answers and found a home for my family. I appreciate the dedication he had to my needs, concerns, and questions. -
Review 148 (2021-04-10 - Rating: 5)
Brendon was very helpful and friendly when we came in to ask about pricing and floor plans. He was able to answer all of our questions and then some. -
Review 149 (2018-02-09 - Rating: 5)
The apartments are beautiful, clean, the area is very peaceful, staff members are very friendly specially (Louis), size of the apartment are great and the price fair. I am looking forward to move in soon! -
Review 150 (2021-07-21 - Rating: 5)
Noel came immediately to repair my maintenance issue. He was efficient, fast, and friendly. If I could give him more stars, I would! -
Review 151 (2019-02-13 - Rating: 5)
Took a tour of these apartments today, Spoke with Tracey today, She was a lady for sure very nice and kind, Very helpful, I am very sure I will be moving here very soon, Apartment I looked at was spotless and clean, Modern and felt like a Home, Id enjoy living in, This complex is only about 4 years old, Right near the Palladium Theater, Fun and clean area, Parking is easy here, And its a lot better than other apartments Ive toured, And they have excellent value! As well! -
Review 152 (2021-04-25 - Rating: 5)
Just signed up for the lease, apartments looks great, Brenton at the front desk was amazingly helpful and the dog park is bigger than most (a plus for me). -
Review 153 (2022-08-31 - Rating: 5)
We love living here at Advenir at Grand Parkway West we have been here for a year the office staff are very friendly and helpful and the maintenance staff are always on top of what they are doing. -
Review 154 (2023-12-30 - Rating: 5)
Thank you so much Traci for helping me move out when there was no cart available.. happy New Year’s -
Review 155 (2019-08-28 - Rating: 5)
Love this community! Louis the manager and the office staff are amazing and helpful! The grounds are kept clean and well maintained! We love living here! -
Review 156 (2019-08-29 - Rating: 5)
This place is awesome. Very quiet and calm. Neighbors are friendly. It Feels great to come home from a stressful day and be able to ACTUALLY relax.That at home feeling, can’t beat it. -
Review 157 (2023-04-17 - Rating: 5)
Very nice to know the units Thanks to Stefany Salavador for her kindness and excellent explanations and giving very good details. Causes to stay and live there ☺️ -
Review 158 (2020-07-20 - Rating: 5)
I came in just to tour but the service and information I received from Brenton Vincent was outstanding which makes you really want to move in. He was very knowledgeable and makes sure you’re very taken care of. -
Review 159 (2021-04-23 - Rating: 5)
Brendon went out of his way to show us an apartment. He was very helpful. Ask for Brendon, for a successful visit to Advenir Apartments. -
Review 160 (2022-04-14 - Rating: 5)
I went to this property to enquiry about a two bedroom apt,miss Rosa Martinez helped me with all the questions she was well informed and will make my transition very easy thank you. -
Review 161 (2024-09-12 - Rating: 5)
Very good people in leasing office -
Review 162 (2017-12-08 - Rating: 5)
Lois is very attentive to the needs of the residents. And quick to help out in anyway he can make sure to give him a shout if you ever need anything. -
Review 163 (2017-10-09 - Rating: 5)
Great Place! Love my new place. Property is very nice. Staff is very cool and efficient. Louis is definitely great and thorough!!! Thanks Advenir!!!!!!! -
Review 164 (2020-09-26 - Rating: 5)
Brenton is super nice and friendly, he will goes above and beyond to make you feel like home. Best apartment to stay. -
Review 165 (2021-03-08 - Rating: 5)
Mohammed was great. Provided a lot of details about the rooms. Great personality. Definitely recommend talking to him. -
Review 166 (2019-01-14 - Rating: 5)
I recently moved in and everything went greatThe staff was extra friendly and helped me out fast if I had any questions at all. Lindsey was great!!! -
Review 167 (2021-09-28 - Rating: 5)
Thank you Mohammad for your great service, friendly staff! I’m really considering moving down here, it was a good decision to come down here in person and see for myself.