Texas Heat AC

Located in Houston, Texas

Address: 10907 Buckskin Bend, San Antonio, TX 78254, United States

Phone: +1 254-273-9765

Rating: 3.5

Latest AC Repair Services in Houston

Comments

Review 1 (2024-08-15 - Rating: 5)
The customer service, honesty and reliability of 1604 AC cant be beat. They are an amazing family owned business that genuinely cares about their clients. They installed our replacement unit in 2019 and have provided excellent service every single time we have used them since then.

Review 2 (2023-11-07 - Rating: 5)
In 2020 our AC finally gave out and we called around for quotes. 1604 was the cheapest and Robert discussed several options for us, all at a reasonable price. To date three years later there have only been a few issues but luckily none in the dead of summer. Clogged drain line was my maintenance issue. Another was an electrical issue where the unit plugged in blew in the attic. And now to recent events which was an AC issue. Unfortunately the blower motor went out and Goodman, out of Houston, could/would not get one here in a reasonable time. The rushed one but it was the wrong one and 1604 was left to feel our anger and frustrations. Long story short Robert has bee awesome for years and I feel bad he had to see/feel our frustrations. However he and Craig came through in the end.

Review 3 (2023-08-18 - Rating: 5)
A friend refered me to this company when my 20 year old HVAC was finally starting to go. They came out and looked at the old unit and were very clear honest with me on the state of my previous system. They came out and did a full replacement of my entire HVAC system at a resonable price including the duckwork in the attic. It took them around 9 hours for the full gut and install. Very professional and they followed up quickly for a minor issue that arose with the google Nest. No more Nest... no more issues. Very friendly guys, small biss owners so please be nice and they work fast. :)

Review 4 (2023-06-29 - Rating: 5)
My AC had trouble cooling down our place in the middle of summer, so I called this business to see their availability. Less than an hour later, a technician shows up and our AC is working again! So thankful that we have cool air now.

Review 5 (2019-06-04 - Rating: 5)
We have had more than our fair share of AC problems since moving into our home. We are currently on our third A Coil, and had issues with some of the other installers out there.The last system was totally replaced three years ago, and has been leaking apparently since new. I called 1604, explained my problem to Michelle, and had a guy sent out to meet me after work. He opened up the system, identified the leak, took all the information from the defective unit. The next morning, the owner arrived, cut out the bad unit, took it to the distributor and got it swapped out at no cost for the replacement unit.He installed it in a couple of hours, and the house has never felt so good as it does right now.They have done a great job, and we will continue to use 1604 Air Conditioning and Heating, great job!

Review 6 (2017-06-23 - Rating: 5)
If youre not using 1604 A/C for repairs or replacement, youre doing it wrong. After being told by our home warranty that it would be 10-14 days until their service would be able to fix our a/c, we called 1604. We had a technician out first thing in the morning. He first tried to save us $$ by fixing a part. When that wasnt successful, we were presented with several options. We chose to install a new system without any pressure. The install took place today and went quickly. The guys were all very professional and let us know what was going on every step of they way. We couldnt be happier with the result. They provide excellent, timely service for an unbeatable price.

Review 7 (2016-04-01 - Rating: 5)
I had an excellent experience with 1604 Air Conditioning and Heating. All of my concerns were addressed promptly and all of the employees were very punctual. My new heat pump was installed on a rainy, muddy day and Johnny and Robert installed all of the indoor components without leaving one speck of dirt in my house. Gerald made sure all of my questions were answered and coordinated all work efficiently. I am confident that my new equipment has been installed correctly and will serve me well. The price I paid was very fair. Thanks!

Review 8 (2023-09-09 - Rating: 5)
The technician was very professional and determined the issue quick with the best options for repair. Given it was the Labor Day weekend we managed to get immediate help with our repair. Thank you Robert for your help and will continue to use this company for our service and repair needs.

Review 9 (2020-01-17 - Rating: 5)
Very professional. Walked me through the entire process, was out the next day on time and had my new HVAC system installed and working perfectly. Showed me step by step on how to work the new digital thermostat. They even completed all paperwork and took pictures for warranties and rebates with CPS. 1604 made the whole process 100% stress free. I highly recommend them.

Review 10 (2015-07-13 - Rating: 5)
When my air conditioner went out, I called 1604 Air Conditioning and immediately was impressed with their customer service. I called after hours and they scheduled me for an emergency repair for 9am the next morning. They showed up right on time, troubleshot the issue in minutes and had me going in under 30 minutes. They even had the part I needed in the truck when they arrived. They are honest and friendly professionals. Bravo!

Review 11 (2018-07-13 - Rating: 5)
I had a problem with my AC today and Angel arrived to trouble shoot the problem. He checked my unit from the attic to the outdoor unit and we could not replicate the sound I was concerned about, but he showed me several things to look out for and was very professional and informative.It is not often that you get someone who delivers this level of customer service these days, so I wanted to share this positive experience and thank 1604 Air conditioning and heat for this excellent level of service!You just made a customer for life!

Review 12 (2019-12-05 - Rating: 5)
We had 1604 Air Conditioning & Heating at the house for a regular service call December 220. Craig Taylor arrived around 9 am and was by far the friendliest person anyone could be. We have the humongous house size 16x20x4 filter. I believed it may have needed to be changed. He showed me the trick of holding it up to the light. If light shines through, it is alright. As Dave Ramsey says, Craig has the heart of a teacher! We talked about tools, old Volkswagen beetles and much more during his 20 minutes at my house. While in the attic, Craig offered to pass down the Christmas decorations. I even know his best friend is a paramedic with the last name Taylor. Us Taylors can be some pretty cool guys. I couldnt recommend a friendlier team to maintain my AC/Furnace.

Review 13 (2022-12-30 - Rating: 5)
Called by technician within moments of requesting an emergency service call. A technician was on-site within a couple of hours providing explanations to our numerous questions. Quotes provided were as expected based on conversations with neighbors and co-workers. New HVAC system installed within a day.

Review 14 (2021-09-19 - Rating: 5)
1604 ac was quick to respond. Had my old unit running enough for the day. Had new one installed the next morning. Taylors were super nice. Was glad to finally see what the hype was about. They delivered.

Review 15 (2020-07-09 - Rating: 5)
From the phone call to the visit for our bid to our install of a new inside and outside unit all within 48 hours Rob was amazing and we would absolutely recommend 1604 AC! Thank you for making a week and a half of sweating a distant memory!

Review 16 (2020-02-06 - Rating: 5)
Craig was very punctual, friendly, and professional. He and his team did a great job replacing my old systems. I would strongly recommend 1604 AC

Review 17 (2016-05-13 - Rating: 5)
Our AC went out in the middle of the night. I called them first thing in the morning and they had a crew out the same day to evaluate. Everyone was so professional and couldnt be happier with the product and services.

Review 18 (2019-08-28 - Rating: 5)
They always make an effort to give you an appointment as soon as possible. Staff is helpful, very reliable and knowledgeable. They dont try to upsell you stuff you dont need. You have a problem, they come in and fix it and theyre done. Painless.

Review 19 (2021-04-09 - Rating: 5)
Highly recommend them. Speedy and great customer service.came out same day to diagnose and problem was fixed next day. Will use them again for future services.

Review 20 (2023-06-27 - Rating: 5)
They have helped with my personal home and rental properties. Great customer service, reasonably priced, and honest.