Steam Master Cleaning and Restoration

Photo of Steam Master Cleaning and Restoration

Located in Houston, Texas

Address: 8906 Wall St Suite 801, Austin, TX 78754, United States

Phone: +1 512-382-1222

Rating: 5

Services

  • On-site services

Categories

  • Air duct cleaning service
  • Carpet cleaning service
  • Cleaning service
  • Floor sanding and polishing service
  • Flooring contractor
  • Marble contractor
  • Tile contractor
  • Upholstery cleaning service
  • Water damage restoration service

Photos

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Comments

  • Review 1 (2025-03-02 - Rating: 5)

    Wonderful Service & All I can say is that I definitely see a before & after! “Sorry didn’t take any before pics” But hell it only took one day to dry! Thanks again I’ll definitely will be a returning customer

  • Review 2 (2024-07-02 - Rating: 5)

    Excellent job done. I would recommend Steam Master for your carpet cleaning. We also had an 8 × 10 and 3×5 area rugs cleaned. John W and Eric G were professional and respectful. The price for the entire job was reasonable. The lemon scent smells so good.

  • Review 3 (2024-12-24 - Rating: 5)

    Mason came over to clean up my couch and did a phenomenal job. He was very chill, nice and on time. I highly recommend Mason and Steam Master to anyone else going forward. Thanks guys!

  • Review 4 (2024-01-23 - Rating: 5)

    Prior to selling a house I needed to have the entire four bedroom house floors cleaned (half carpet, half tile.) I got quotes from several companies but Steam Master Cleaning sent Hector to meet me the following day for a free accurate quote and he was ready to begin the job immediately. He went over all options and the price was certainly reasonable, and I was happy he could start and finish that same day. He did a fantastic job! The tile had a previous problem from a past owner and he explained exactly how it could be fixed, they even organized for Hector to be able to come back the very next day to take care of it. Again, he did a phenomenal job! He was very professional, friendly, and took care in his work to make sure it was perfect. I highly recommend this company and if you get Hector as your technician, youll be super happy with his expertise, and attention to detail, and friendly manner. 5 stars, thanks guys!

  • Review 5 (2025-02-14 - Rating: 5)

    My tech John came today and he was amazing!! I liked the fact that even before he started, he asked about trouble spots. When he finished, he asked that I look at the carpet to make sure I was satisfied. The carpet looks amazing and he even removed a couple of spots! This will definitely be my go to carpet cleaner company the next time I need my carpet cleaned!! Thank you!!

  • Review 6 (2024-12-30 - Rating: 5)

    John did a fabulous job! He was quick polite efficient and did a wonderful job! Such peace of mind having clean carpet!! Worth every penny!

  • Review 7 (2024-11-30 - Rating: 5)

    John W came over to clean up my couches after dog sitting and did a phenomenal job. The guy was very chill, nice and on time. Came in, setup shop, did the job and left. Super efficient. I picked them after my friends recommended them and will also recommend Steam Master to anyone else going forward. Thanks guys.

  • Review 8 (2025-02-03 - Rating: 5)

    My tech Brandon Murray very thorough and kept me updated every step of the way. He sent me before and after pictures and it was such a seamless process. Five stars for this guy. Price was great as well! Worth every penny. Thank you so much, Brandon.

  • Review 9 (2025-01-02 - Rating: 5)

    Kaiden GuerreroDid an amazing job with cleaning my furniture. But on top of that. He came did the estimate was very friendly knowledgeable about what it would take to get the job done. Got me scheduled to fit my schedule and was on time. I expected him to be here a long time because furniture needed it bad. But he was very thorough and moved quickly. I would recommend him to all. Thanks again.

  • Review 10 (2025-01-25 - Rating: 5)

    Paul and Zach were super friendly and accomodating. Walked through and identified where my husky had peed, gave the price for all rooms plus I added on my couches. Got 2 extras added on to get the pee smell out plus added lemon scent which smells amazing. Efficient and very knowledgeable. 😁

  • Review 11 (2025-02-15 - Rating: 5)

    Kenneth and Terrell were incredible! Within two hours I had a quote in hand, my sofa, a rug, and all dining room chairs cleaned. They made everything look brand new and even got rid of the many mud stains left by my Golden Retriever. Will definitely be using them again!

  • Review 12 (2024-12-22 - Rating: 5)

    I am beyond impressed with Steam master Cleaning, specifically their tech Brandon Murray. Brandon was professional, courteous, and had a very high attention to detail. He took the time to inspect our furniture, discussed cleaning options, and gave a fair quote. He treated our home with respect, took his time cleaning, and brought our couches back to new condition (we have 2 young kids and a cat). Brandon also called ahead to let us know he was on his way and showed up early. I have hired a number of different contractors and service providers in my years and I must say Brandon Murray is in the top 5 of techs who have provided services. Thank you Brandon for your hard work and respect for our home.

  • Review 13 (2024-12-10 - Rating: 5)

    Got back from a vacation and our dog had brought in a ton of mud and dirt onto the couch. Brandon Murray came out with Steam master and was incredible. Couch looks brand new, extremely nice to work with him. Would recommend to anyone. Reasonable price too

  • Review 14 (2024-12-27 - Rating: 5)

    John Warren cleaned our rug and bedroom carpet yesterday and I just have to say he did an amazing job! Both the rug and the carpet looks brand new and smells extremely clean for a more than reasonable price. I will definitely be using them every-time going forward.

  • Review 15 (2025-03-02 - Rating: 5)

    Both Paul & Terrell worked really hard for long hours to get the job done perfect... Most importantly both are very courteous.Best wishes to them in their career and keep growing.. Thank You.

  • Review 16 (2024-12-30 - Rating: 5)

    Michael did a fantastic job cleaning our stairs and bedrooms. The carpets were well worn from heavy kid tracking and play and they now look as close to new as they can be! We are very happy with the cleaning/scrubbing job Michael did and would happily recommend him.

  • Review 17 (2025-01-29 - Rating: 5)

    Brandon Murray and Zack were amazing. First thing that I liked they text me to let me know they were coming. Brandon told me what I needed in a matter of minutes, and also gave me some very helpful suggestions on what I should go with. Zack was very polite and I could tell both of these gentleman knew exactly what they were doing! I was astatic over the result thank you guys!

  • Review 18 (2024-12-31 - Rating: 5)

    John Warren did an excellent very professional job on short notice and helped us recover from an unfortunate and unexpected disaster in our home over the year end holidays. John came on Dec 20 and then again on Dec 30. When a ceiling drywall section failed, many years of blown in insulation ended up all over our new rugs and furniture. The job was overwhelming to us but John jumped right on it starting at about 4 pm on a Friday evening. I would recommend John and Steam Master of Austin without hesitation.

  • Review 19 (2024-11-26 - Rating: 5)

    I would highly recommend Steam Master Cleaning! Brandon was extremely professional, knowledgeable, and very polite. He steam cleaned our 10x13 area rug today and it looks new again. 😄 Will definitely use Steam Master Cleaning again. Very happy customer! Thank you, Brandon!

  • Review 20 (2024-11-27 - Rating: 5)

    Their service is TOP TIER! I have used them for countless homes in my short term rental market and they have never let me down. Today John W. took great care of us again, thank you John!! Speedy, professional and quality work. I highly recommend.

  • Review 21 (2024-12-16 - Rating: 5)

    Excellent service. My service technician, Kaiden Guerrero, did an excellent job with all the carpet cleaning at my new home. Explained thoroughly with each product he offered to use and got the job done less than an hour completed. Fully recommend.

  • Review 22 (2024-12-11 - Rating: 5)

    I have had this couch for five years now. It’s a fabric couch. I bought it right when I had my daughter and she’s practically grown up on it during Covid she would play all day and watch TV. It was her Jungle gym and we love this couch. Needless to say after all this time, it has taken every little beating and peanut butter fingers, and baby stains. On top of all that my dog loves to brush up against it every time she wakes up, so there’s a brown grease streak along the entire thing That has started the smell and drive me insane. I Figure we should wait a few more years before we change the couch since our child is still young so I had to find a solution to the overwhelming smell and hopefully get it to look more presentable as well.When I went online, I was surprised that all the options and didn’t know which company to pick but I knew that I wanted the couch steam cleaned. To be quite honest, I picked this company At random, Filled out a short questionnaire, set an appointment and a guy named Michael showed up by my door. Michael was extremely polite, very pleasant to deal with, and I felt safe to let him into my home. He listened attentively at all my areas of concern and gave me solutions and estimates for each one. Basically, we cherry picked all the options based on my budget and needs. Even though he could have started right there and then, we set a different date for the service.Michael showed up on the date we agreed and got right to work. He carefully cleaned my couch and worked slowly and methodically. I could tell he won’t miss a stain or a spot.I can definitely get a few more years out of this old couch looking and smelling new again. I don’t see or smell any of the stains and now I won’t be embarrassed to have company over.I’m really glad I found this company and I’m glad I didn’t have to buy a new piece of furniture yet..I should mention that I have a Bissell and I have tried to thoroughly clean this couch myself several times but after seeing what Michael did, I realize that some jobs should be left up to professionals.I’m very pleased with the results and highly recommend this cleaning service! Thank you!

  • Review 23 (2025-01-17 - Rating: 5)

    Brandon Murray did an incredible job on our cleaning! He was very thorough and even cleaned some hard stains from our cat. I would highly recommend this business and Brandon!

  • Review 24 (2024-11-30 - Rating: 5)

    To be honest, I was kind of shocked to see this company have so many reviews at five stars, and after working with John W, I can see why. Even when I called to make the appointment the representative on the phone, which I wish I remembered her name was fantastic. The carpet looks great as well. I would use the service over and over and over again.

  • Review 25 (2023-04-22 - Rating: 5)

    I was in a hurry to get my new home cleaned before we moved in and i called this company and they scheduled me for the next morning. Mike and Sam were absolutely incredible!! They have the best personalities and made sure the job was done right. They got the stains out of my carpet it looks brand spanking new and smelled amazing and not like the previous homeowners. I am so grateful and will be utilizing this company again for future cleanings. 5 star company for sure!!

  • Review 26 (2025-01-11 - Rating: 5)

    Brandon was very professional and did an awesome job. He was very nice and very kind! He made the carpets look like they did when we first moved in!! Thank you Brandon and Steam Master!!

  • Review 27 (2024-11-26 - Rating: 5)

    Paul did an excellent job cleaning my couch. Had a dog smell from the last house sitter as well as it being covered in fur. Smells and looks brand new now.For a better price than other competitors too.

  • Review 28 (2024-12-07 - Rating: 5)

    Brandon Murray was a wonderful tech very polite and even helped me move the couch to my living room the couch looked very questionable when I got it from someone and he made it look almost like new! very satisfied with his work will definitely request him in the future if needed :)

  • Review 29 (2023-06-17 - Rating: 5)

    Scott Salas ,he is the best!!! he came in and moved the furniture and cleaned all the upstairs .. I have a dog and 3 kids.. he even got a pen stain out for me the best he could. I am very pleased with the work he did. I highly recommend this company.

  • Review 30 (2024-06-20 - Rating: 5)

    Incredible service and quality. Deal with them without any hesitation, you will be in very good hands. I own Aristocrat Optix and know what maintaining five stars means-they will do anything and everything to make you happy with outstanding quality and customer service. I had a pleasure meeting John W and Eric G. Both guys were nice, clean, polite, quick, fair - you name it. They went above and beyond to get it done the best way possible. This company has to be preserved. They use water and steam powered vacuums, not just rotating brushes like those clowns from the Craigslist. These guys are legit.

  • Review 31 (2024-12-05 - Rating: 5)

    Brandon Murray is truly top first class technician. His commitment to customer service is beyond reproach. And lastly the carpet cleaning was top shelf. Thank you so much. Blessings

  • Review 32 (2024-08-13 - Rating: 5)

    Victor did a phenomenal job with my home. He thoroughly and diligently steam-cleaned my bedroom, living room, office and my hallway. I am MORE than happy with the service I received today. Thank you Victor and thank you, Steam Master Cleaning & Restoration!

  • Review 33 (2024-11-13 - Rating: 5)

    We had our carpets cleaned by Kaiden, they look like brand new! He was very friendly, service with a smile and knowledgeable as well as punctual. We would definitely use this service again and recommend Kaiden especially.

  • Review 34 (2024-12-11 - Rating: 5)

    WOW!! My couch looks INCREDIBLE!! I wasnt ready for the epic reveal. I had the good fortune of having not one but two absolutely wonderful Brandons come by to deep clean two couches.Both gentlemen were beyond professional and well mannered with endearingly detailed consideration and thoughtfulness. They both showed immense respect towards people and their space. I felt safe around them.Brandon Murray was an absolute treat to coordinate with. He is kind, straightforward, thorough, clear communication, executes his assessment with genuine care about whats best for the furniture whilst doing the same for the customer. He was very patient with my chaotic ADHD brain and never made me feel like a bother. He is personable and compassionate.Brandon Mason was a delight and a half. He too was extremely kind, personable, warm, and professional. Both gentlemen displayed great teamwork, manners, strong communication, strong work ethic, efficiency, and cleanliness from start to finish. They really put in the effort and focus into their work and it shows. I thoroughly enjoyed getting to meet them. Thanks again Brandons!!! Keep being awesome humans 😎

  • Review 35 (2022-10-22 - Rating: 5)

    Had my tile and grout cleaned and sealed. Got three quotes and they were the least expensive. Job was done on one day and my floors looked amazing. They were professional, and courteous. I highly recommend their services. I will definitely use them for any future flooring needs.

  • Review 36 (2023-04-28 - Rating: 5)

    Scott and hunter were very nice . He cleaned our carpets to the upmost perfection. Also they use the turbo power scrub and the cherry deodorizer and my carpet smell edible. Thanks Steam master!If you get your carpets clean ask for Scott and Hunter!😊

  • Review 37 (2024-12-03 - Rating: 5)

    Excellent expertise and service, my sister in law recommended this company and I am satisfied with a clean refreshing carpet.Thanks Paul!

  • Review 38 (2023-09-01 - Rating: 5)

    I hired Steam Master Cleaning to clean all the carpets of a 4-bedroom house I rented for two years. There was a LOT of carpet - every room in the house besides the kitchen and bathrooms had brand new carpet installed right before I moved in two years ago and I really want my deposit back so I needed the place to look perfect when I moved out. Steam Master cleaning was completely transparent and reasonable about their pricing and I’m so impressed with the results. Shane and Mason were friendly and professional and really took their time walking around the house with me at the beginning of the appointment, making sure they addressed all my concerns. There were a couple small stains I was worried about and they came out completely! I think the carpet looks perfect. Shane and Mason answered all my carpet-related questions and even gave me some tips on how to get all the dog hair out of my carpets so I don’t have that problem in my next place.Communication with the company was also super easy - they were really nice on the phone, texted to confirm the appointment the day before and the day of (they also called and left a voicemail but I hate talking on the phone so I appreciated the option to confirm via text), showed up when they said they would, and cleaned the whole house in under an hour and a half. If you’re like me and this stuff stresses you out, just call and make the appointment already so you can stop worrying and start admiring your fancy-looking, lemony-fresh carpet.

  • Review 39 (2024-12-06 - Rating: 5)

    I had a most excellent experience with Steam Master Cleaning. Michael was prompt, professional and answered all of my questions. He even did some add-ons (additional service areas) with no problem. I will most definitely be a repeat customer. Thank you!

  • Review 40 (2024-03-19 - Rating: 5)

    I had a fantastic experience with Brandon Mason. His work ethic is commendable, and he excelled at explaining the process and pricing in an understandable way. Brandons friendly and relatable demeanor made the experience even better. Ive saved his number and will definitely hire him again. If youre looking for someone reliable and professional, I highly recommend reaching out to Brandon Mason. You wont be disappointed!

  • Review 41 (2023-08-23 - Rating: 5)

    Had Shane and Dereck come over and they did an excellent job and the price was very reasonable! Definitely would recommend and would use their services again in the future. Truly 5 star work.

  • Review 42 (2024-12-31 - Rating: 5)

    John Warren with Steam Master helped us with an ugly ceiling insulation mess. He was very efficient, knowledgeable and polite taking care of our issue. I highly recommend John & Steam Master of Austin.

  • Review 43 (2025-02-25 - Rating: 5)

    Michael was so polite and professional. I THINK HE GAVE A REASONABLE AND FARE PRICE..PRICE WAS ON POINT FOR THE CLEANING OF 3 ROOMS AND A STAIRCASE..THANKS MICHAEL YOUR AMAZING 👏

  • Review 44 (2023-12-09 - Rating: 5)

    I am speechless to see how good the carpet looks after Branden worked his magic. It looks like it was just replaced yesterday! It smells amazing and the results are outstanding! I will be reaching back out again when I need services from you guys. THANK YOU BRANDEN!!!

  • Review 45 (2024-05-27 - Rating: 5)

    Kaiden did a wonderful job, he was efficient and very professional. Our carpet was very matted and dirty from multiple pets, and the results of the deep clean are tremendous.

  • Review 46 (2024-12-04 - Rating: 5)

    I recently had my carpets steam-cleaned by Kaiden G from Steam Master Cleaning and I am absolutely thrilled with the results.Kaiden was courteous, efficient, and took the time to assess my carpets and discuss any problem areas before starting. My carpets were in dire need of a refresh, especially with a couple of stubborn stains and general wear and tear.The results blew me away—my carpets look and feel brand new Stains I thought were permanent are completely gone. What really impressed me was how quick the process was.Overall, I highly recommend SMC&R to anyone looking to clean their carpets at a resonable price. I’ll definitely be using them again in the future.

  • Review 47 (2025-02-06 - Rating: 5)

    Brandon Murray did an awesome job today, steam cleaning our tiles and shower. Highly recommend! Ask for Brandon.

  • Review 48 (2025-01-04 - Rating: 5)

    Kaiden Guerrero did an outstanding job. He was very knowledgeable and moved quickly. I will definitely be booking again in the future.

  • Review 49 (2024-12-30 - Rating: 5)

    We just had our carpet done by Kaden. He was very professional and his timing was on point. Would definatley recommend them.

  • Review 50 (2025-02-03 - Rating: 5)

    Brandon Murray did a heck of a job cleaning our rug and sofa! Its so clean and it smells nice, Id recommend him for anyone who needs their house steam cleaned.

  • Review 51 (2024-12-27 - Rating: 5)

    Very good service Ed cimmino did Very good job

  • Review 52 (2024-02-23 - Rating: 5)

    Paul did an amazing job on my rug and bedroom. Very knowledgeable! Smells wonderful and fresh! Will be contacting again for future!

  • Review 53 (2022-06-18 - Rating: 5)

    Bryan and Daniel were very knowledgeable and hardworking men! They arrived on time and communicated with me every step of the way. Our stained concrete floors were badly scratched and dull after 5 years of wear and tear. These guys worked HARD all day long, didn’t take a break, and kept smiles on their faces throughout the day. I couldn’t believe my eyes when they were finished. The floors looked amazing - so much better than I imagined! Thank you Steam Master Cleaning and Restoration! You have a customer for life!

  • Review 54 (2024-11-07 - Rating: 5)

    Thank you so much to Daniel Lucio and Matthew for doing an amazing job cleaning my couch, rug , and mattress making it like brand new !! I will definitely be calling them again with any steam cleaning ! Also they both were so friendly 😊

  • Review 55 (2023-03-13 - Rating: 5)

    Excellent service ! I needed carpet cleaning services because of the pet odor. I reached out to steam masters and they were very nice and communicative. The pricing is very reasonable and they offered same day cleaningWe had a gentlemen by the name Philip stop by and he explained the process in detail along with the solutions they use how it works etc. he did an amazing job with the cleaning. I loved the smell of the deodorant they used and how clean it looked.I will definitely recommend them. And will call them for any of my future cleaning needs.-Avanti

  • Review 56 (2022-12-06 - Rating: 5)

    I had a great experience! They were professional and walked me through what to expect every step of the way. They did a great job and left my house looking and smelling amazing! I would highly recommend them and can’t wait to work with them on future projects!

  • Review 57 (2024-12-09 - Rating: 5)

    We are very pleased with our clean carpet! Eric was very professional and friendly. The carpet is beautiful! Thank you!

  • Review 58 (2023-06-02 - Rating: 5)

    5 Stars- Everything went right. Scott Salas was on time, very professional/ courteous, cleaned the carpets efficiently, the price was very reasonable & he was just a great guy. I felt very comfortable having him in my home, and will be using their service again.

  • Review 59 (2022-11-11 - Rating: 5)

    Dylan and Garret were amazing. We had a pipe burst upstairs and it flooded our my entire first floor.. it was wrecked. These guys were so prompt, polite and left it looking better than when we first moved into the house.Saving this company in my contacts for future use and referring these guys to my friends.Thank you so much for saving my house!!!

  • Review 60 (2022-07-31 - Rating: 5)

    Matthew Lucio provide the Most Outstanding Service Experience Ever! He cleaned and color steal my whole house of tile. It is definitely worth it and he is the best technician I have ever had. Thank you!

  • Review 61 (2022-06-03 - Rating: 5)

    Merced and Chris steam cleaned my rugs and color sealed the grout in my kitchen, entry way, and bathrooms. Merced and Chris were polite and professional and did an excellent job. I have attached before and after pictures of my kitchen floor so you can see for yourself the terrific job these gentlemen did for me. I give this company my highest recommendation.

  • Review 62 (2024-01-10 - Rating: 5)

    Hector did a fantastic job. Showed up on time and did a thorough job around my small apartment. I will definitely be a returning customer.

  • Review 63 (2024-01-25 - Rating: 5)

    We hired steam master cleaners to clean our upholstery and tile flooring and we are extremely satisfied with the outcome.The appointment setup was convenient and prompt. Paul and Adam arrived on the the day of assessment and offered a very competitive rate and started the job right away. They did a fantastic job by steaming and removing stains from our couch and chairs.Paul is a very detail-oriented person and his commitment to achieve best results is admirable. Highly recommended.

  • Review 64 (2024-12-20 - Rating: 5)

    This company is great! John did an amazing job and has great customer service and professionalism.He handled everything in a timely manner. I couldn’t recommend this company and John enough!

  • Review 65 (2023-12-14 - Rating: 5)

    Jose and Ryan did a great job bringing my area rugs back to life. Our dog had an accident and the smell was horrendous so my wife put it outside in the rain. They did such a good job that the smell was gone and the rug looked brand new.

  • Review 66 (2024-11-01 - Rating: 5)

    Needed our area rug cleaned and it came out amazing!! Kaiden helped us out, he was very informative and attentive. Highly recommend!

  • Review 67 (2024-02-11 - Rating: 5)

    Hector came out to my home this morning to clean the carpet in my living room, and I am SO PLEASED with this company and Hector. He was so informative, friendly, compassionate, and professional. I can tell he truly takes pride in his work and truly wants to please his customers. The prices are great, my carpet is immaculate, and my home has smelled amazing all day. This was such a quick and easy process. I called yesterday evening, Hector came out first thing this morning to give me a quote, then got to work immediately after. Will definitely be using this company again!

  • Review 68 (2023-06-03 - Rating: 5)

    Scott S. Did a fantastic job! He used the eucalyptus oils and left our home smelling great! Would definitely recommend working with them again. He was very knowledgable and explained the process. 10/10 experience!

  • Review 69 (2024-11-08 - Rating: 5)

    Paul came and cleaned our couches and they look amazing! He was very good at the job and friendly!

  • Review 70 (2025-02-04 - Rating: 5)

    Great experience and Brandon did a fantastic job with his helper! My 25 year old grout looks new!

  • Review 71 (2024-12-19 - Rating: 5)

    Paul was extremely professional, personable, and attentive. GREAT service and perfect end result. Highly recommend.

  • Review 72 (2024-06-27 - Rating: 5)

    John and Frabricio did amazing work, very knowledgeable and hard working. They made sure couch and carpet are stainless and fresh. Best cleaning service. Highly recommended. I will call them in future again.

  • Review 73 (2025-01-31 - Rating: 5)

    My tiles had to be clean, Paul and Michael cleaned my kitchen and living room area, grout lines look splendid. Thank y’all.

  • Review 74 (2025-02-05 - Rating: 5)

    Excellent service. Highly recommended. The tech was on time and very professional. Pricing is very reasonable for the quality of work.

  • Review 75 (2024-06-27 - Rating: 5)

    Amazing customer service! We were in a rush to move out and prepare our house for tenants. I called everywhere and companies were either over priced or booked out weeks! John W and Fabricio from Steam master came out the very next day and their pricing was affordable! The carpets look renewed and very clean! They were in and out fast and were very thorough. I definitely recommend this company and John W and Fabricio.

  • Review 76 (2024-12-16 - Rating: 5)

    We Are Thrilled with our carpets. BRANDON IS THE BEST. We will have him again for sure. Will spread the word.

  • Review 77 (2024-03-23 - Rating: 5)

    I’ve used this company several times. The service is great! They are professional and knowledgeable. I had my filters cleaned and carpets, and they also educated me on the process and products they used. John was super helpful!!!! Thanks for a job well done. Keep up the good work. I will always recommend this company.

  • Review 78 (2024-07-11 - Rating: 5)

    Brandon did an exceptional job for me cleaning my master bedroom & sofa. He was pleasant to work with, professional & very thorough in his cleaning. Thank you Brandon & Steam Master Cleaning for the great experience with you all.

  • Review 79 (2024-01-12 - Rating: 5)

    Great experience from start to finish. Setting up the appointment was quick and they had 2 guys out in a day. Brian and Ed came up from the San Antonio location to make sure we were taken care. They were very friendly and the pricing was very reasonable. Would definitely recommend them.Edit 2 weeks later. Our dogs made a substantial mess....again. Called them and they had someone out in just a couple hours. This time Paul came out and was very friendly and got the carpet spotless. Second experience was just as good as the first.

  • Review 80 (2024-06-06 - Rating: 5)

    Steam Master saved the day on short notice when another company couldnt complete the job I hired them to do. Brandon Mason came out and did a wonderful job cleaning the tile in my house. He said he loves his job and it shows in his work. Thank you!

  • Review 81 (2024-04-08 - Rating: 5)

    Recently I called the company for service. They were able to fit me in the very next day. 2 technicians, Paul and Viktor arrived right on time and began cleaning an area rug that had cat pee on it. They also treated a decorator pillow that the cat had urinated on too. Then they steam cleaned all my cat trees(3 of them). They were very professional and willing to accommodate my needs. I would recommend them and will ask for their help again if needed. The best result is no more cat pee odor and no stains!

  • Review 82 (2023-12-16 - Rating: 5)

    We had Steam Master out to clean carpet in three rooms including one with considerable amount of blood stains from an in home accident.Paul was amazing, extremely knowledgeable, efficient, and polite.The results were very good and at a price that I considered quite reasonable and will be our go to company if we have a need for their services in the future

  • Review 83 (2024-01-31 - Rating: 5)

    What a great experience. Paul and Mickey came out to do all the items I had signed up for, Carpet cleaning, Area rug cleaning, and Tile and grout cleaning, They were amazing, started at 9:30 and wrapped it all up at 3pm. Fantastic work, very professional and hard working. Service with a smile on top of it. You cant go wrong!

  • Review 84 (2024-06-19 - Rating: 5)

    10/10 Recommend John W. With Steam Master Cleaning. Great punctuality & communication! He did an awesome job removing the stains, the Carpets look all fresh a great again, yay! Will definitely use them again!

  • Review 85 (2024-05-18 - Rating: 5)

    Brandon did a great job!Arrived promptly as committed.Provided a quote and adjusted per our requests.Completed the work in a timely fashion.Was very considerate of our personal requests.We even enjoyed a friendly joke or two.He deserves a raise!Note: Im not related to Brandon.Great company doing the right things!😀

  • Review 86 (2024-11-26 - Rating: 5)

    Javier came and did a wonderful job on my couch and love seat if you want anything cleaned ask for javier

  • Review 87 (2023-08-21 - Rating: 5)

    I accidentally poured nail polish on my carpet and called steam master and they were able to come that same day. Shane came and was very professional and friendly. The price was very reasonable. And he did such a wonderful job. We ended up cleaning more rooms than we originally planned and he was able to accommodate us. Its now Monday and the carpet still looks wonderful like it was done yesterday. Hopefully, we can keep it clean lol, if not Im glad steam master is only a call away.

  • Review 88 (2023-12-01 - Rating: 5)

    Shane & Hector did an amazing job with cleaning our carpets. They were extremely professional and thorough with the work they did. We will definitely use them again and highly recommend the work.

  • Review 89 (2024-07-06 - Rating: 5)

    This was my first time to use Steam Master and I intend to use their services again. I have an off-white sofa (several years old but in great condition) that needed some TLC which it definitely received. Kaden G. , their techician, was professional, conscientious and thorough in explaining procedure on getting best results. Sofa looks like new as well as 2 upholstered chairs. IWe discussed cleaning of different rugs for which I will request Steam Master and Kaden again.

  • Review 90 (2024-01-08 - Rating: 5)

    Great job! So happy with my carpet.Brandon was my service tech. He explained everything so well! He took exceptional care with my carpet!!! I can tell he loves his job and does it right!Thank you Brandon!

  • Review 91 (2023-06-12 - Rating: 5)

    Phillip and his team member did such an amazing job cleaning up our carpets. Weve been in our new home for just over a year, but with pets and 3 kids our carpets had been stained several times over. They now look brand new! Id say even better than when we moved in. I definitely recommend Phillip and his companies services. He thoroughly explained the treatment options and pricing in detail and his work was more than worth the pricing. Also worth noting that he put in this amazing work with it being +100°F outside. Thank you guys!

  • Review 92 (2023-05-09 - Rating: 5)

    We requested for an estimate to fix the carpet and vinyl flooring which got effected by the water leak. I really appreciate how responsive you all are, and Phil and Hunter are wonderful. They explained the process in detail and the pricing is very reasonable. Ill definitely use their service for any future work and highly recommend them.

  • Review 93 (2025-02-17 - Rating: 5)

    Kenneth dig a great job on my stubborn dog accidents. Thanks!

  • Review 94 (2022-08-22 - Rating: 5)

    Merced and Chris are the best ! Took the time to make sure my tile and grout was done right and recommended color seal which made my grout look new

  • Review 95 (2023-08-30 - Rating: 5)

    First off who knew you’d have such a great experience getting work done by a cleaning service. I felt like I was getting VIP service all through my customer journey. They were so accommodating and amazing. Shane and Mason are great guys who love what they do and handle the job with care, they just didn’t come in to do a job they came to provide immaculate service. These two one deserve a raise and two are who I want to have do my future work. They’re funny, informative, patient, and so kind. I def recommend the service because everyone here is just amazing.

  • Review 96 (2022-03-31 - Rating: 5)

    Terrific job on my tile and grout cleaning with Scott Salas. Also with the grout seal and turbo power scrub. Highly recommend Scott when you call steam master cleaning!

  • Review 97 (2023-06-20 - Rating: 5)

    We had a great experience with this company. It was easy to schedule an appointment and come to an agreement on the cost of our service. Phillip did a beautiful job of restoring the color of our white couch. He was professional and went out of his way to make sure we were satisfied. I will definitely be using their services in the future.

  • Review 98 (2024-02-12 - Rating: 5)

    Brandon provided exceptional service for us this morning! He was knowledgeable and thorough with our carpet/upholstery cleaning, and above that he was also a kind, trustworthy, and beautiful soul. I couldn’t be more pleased!

  • Review 99 (2024-03-28 - Rating: 5)

    Mike O. Was amazing. Very friendly, honest and knowledgeable. Did an amazing job and very thorough. Extremely happy with the results. Will definitely use them again. The end product is way above any other company! Mike was AWESOME!

  • Review 100 (2023-08-03 - Rating: 5)

    I was looking for someone to clean my brother’s carpet it’s been at least 6 years we’ve called so many companies who either wouldn’t do it or charge an arm, leg, and my skin. Finally got ahold of Scott Salas from steam master gave us THE BEST deal. Also he was super professional and extremely nice. I love his whole non judgmental attitude even if he was he didn’t show it at all.He came and did a 360 on this carpet we are beyond appreciative. I would highly recommend this company and specifically this employee.

  • Review 101 (2024-04-15 - Rating: 5)

    John W and Kaiden They were the best they were so kind and so friendly. They worked on my carpet so well I’m very happy with the results. I am looking forward to having them to do my carpets again.

  • Review 102 (2024-11-05 - Rating: 5)

    Thanks Brandon Murray for doing a great job . I am so pleased with your job .Love to have you again.

  • Review 103 (2024-04-02 - Rating: 5)

    Used Steam Master Cleaning for my large wool area rug. Victor P. did the work at my home. He was wonderful. Did a great job, explained everything, was friendly, courteous and would use them again.

  • Review 104 (2023-12-21 - Rating: 5)

    Wonderful experience from start to end!Easy booking - showed up on time - Hector, our tech., was professional and worked his a** off getting our giant sectional & stairs cleaned - no easy task since our sofa is in a house with dogs & 2 toddlers!!Sectional and stairs look like new!!

  • Review 105 (2024-04-03 - Rating: 5)

    I could not have had a better experience with this service. Brandon Mason was highly professional, thorough with his work, and incredibly delightful. My carpets now look brand new!

  • Review 106 (2024-03-20 - Rating: 5)

    Daniel did an amazing job! Was extremely prompt and professional and was able to get the smell out of the couch that was much needed!! Will definitely use again and would highly recommend.

  • Review 107 (2023-12-18 - Rating: 5)

    I must say, the communication skills of Merced and Chris were truly exceptional. They were not only punctual, but also conducted themselves in a highly professional and friendly manner. Their extensive knowledge in the field was evident, as they were able to identify even the most stubborn stains. Moreover, they went above and beyond by providing excellent advice on how to maintain and clean both carpets and upholstery. Without a doubt, I would not hesitate to hire their services again.Thank you very much from the Forde household

  • Review 108 (2023-08-01 - Rating: 5)

    Love that they want to see the carpet first before pricing it out, and are willing to work with the customer based on their individuals needs. Polite and courteous, and arrived on time. Most important the carpets looked amazing and the house smelled great as well. Great job Scott!!

  • Review 109 (2023-08-30 - Rating: 5)

    Scott was fantastic. Everything from explaining the process to ensuring the quality of his work was on the money. I highly recommend to others to use this service. They did a great job of cleaning at the end of a remodel and now we can set up everything clean!

  • Review 110 (2023-03-05 - Rating: 5)

    Overall awesome service. My company rented an airbnb for a long term project we were doing in the Austin area and needed to get the carpets cleaned prior to moving out. We were able to book service next day! Our service was performed by Phillip he was very professional and provided great feedback to help make the most of the service considering our budget and what was needed to leave the house in good shape. He was patient and his level of service was thoughtful and very much appreciated since I wasnt able to be there physically to observe the work.

  • Review 111 (2023-08-18 - Rating: 5)

    Hunter Ray was amazing! He worked so hard and made my tile and carpet look brand new! I highly recommend him and ask for him specifically if he’s available! Gear company, great prices.Angel

  • Review 112 (2024-02-16 - Rating: 5)

    John W. and Shelton were incredibly nice and professional. They walked me through the process, my options, and then did a fantastic job cleaning my couch. I will absolutely use Steam Master again. Thanks!

  • Review 113 (2022-11-09 - Rating: 5)

    Love working with this company! I have gone to several others over the years; this one is, by far, the best. Super responsive. Highest quality. My dog had an accident on one of my rugs; they were out same day. I have used their carpet and upholstery cleaning services many times now, and they never disappoint. My entire home smells clean once they leave. The staff is knowledgeable, friendly and professional.

  • Review 114 (2024-01-20 - Rating: 5)

    I was happy with services of the steam master, I got the carpet deep cleaned and Paul did an amazing job cleaning the carpet and sanitizing it. They were cooperative and easy to work with. I would recommend their services to anybody.

  • Review 115 (2023-09-09 - Rating: 5)

    I had a very positive interaction with the crew doing a move out clean on 9/30/2023. The two techs were on time, very specific in their measurements and going over costs for services, prior to me signing off. Both were friendly, professional and efficient. They did both carpet and tile/grout work. The results were flawless. My landlord was very pleased and remarked the house looked better than when I moved in. To be clear, this isnt a cheapie, Groupon type of deal. It can be pricey, but if your goal is to have your floors look as good as possible (smell good, feel good underfoot), Id highly recommend this company.

  • Review 116 (2023-12-27 - Rating: 5)

    Paul of Steam Master Cleaning did a fantastic job cleaning our carpet where a bad pet stain was . We’d tried to get the stain out ourselves but it only made it worse. Now you can’t even tell where it was! He explained everything very well before we agreed to go ahead AND did the cleaning right then/we didn’t have to schedule for another day! I highly recommend this company and ask for Paul!

  • Review 117 (2023-05-09 - Rating: 5)

    I just had my carpets cleaned by Phil Mathis and Hunter Ray and I am extremely happy with the results! They were very professional, explained the cleaning process and made some recommendations based on what they saw.They were quick and very thorough.This is my second time using Steam Master Cleaning and I’ll continue to using their services because of their prices and professional employee’s.

  • Review 118 (2022-11-15 - Rating: 5)

    This is the first time I called Steam Master Cleaning for our carpet. Its very easy to make appointment and they send people out quickly & on time. Dylan did excellent job on my carpet. He took time to clean and Im very happy with the result. I will definitely use him again and would recommend him to everyone I know. Thank you again Dylan!

  • Review 119 (2024-05-27 - Rating: 5)

    Thank you so much Steam Master Cleaning and Kaiden G for getting the cat urine out of my brand new carpet!! It looks fantastic and the smell is totally gone!! Im still shocked that a stray cat broke in thru my cat door and sprayed all over my living room but, Ill definitely be keeping it locked from now on! Thanks for making it brand new again!

  • Review 120 (2023-08-29 - Rating: 5)

    Absolutely incredible service! Scott was on time, respectful and kind and went above and beyond with our tile and grout cleaning service. Truly the best technician and truly the best company for all the cleaning needs. 15/10 highly recommend, will definitely seek their services again.

  • Review 121 (2024-12-30 - Rating: 5)

    Kaiden Guerreuro was excellent and our couch looks better than ever.

  • Review 122 (2021-07-19 - Rating: 5)

    Scott and Waylen did a fantastic job. I had a lot of stains on the carpet and they were able to do a fantastic job within my budget. Thanks guys.

  • Review 123 (2024-12-11 - Rating: 5)

    Great customer service. Prompt response. High quality service and detailed explanation of the services provided, and aftercare.

  • Review 124 (2023-12-04 - Rating: 5)

    I reached out to Steam Master Cleaning recently to inquire about their cleaning services. The service representative I spoke with was Bobby and his professionalism, courtesy, and informative knowledge was exceptional. He was patient with answering all my questions and ensured that they committed to providing top-level service and results. I’m so glad I reached out and had Bobby walk me through the services offered. I will definitely be using Steam Master in the near future!

  • Review 125 (2023-08-03 - Rating: 5)

    BEST. CARPET. CLEANING. COMPANY. EVER! I have no complaints. I was just hoping to get a partial amount of my deposit back and Scott Salas made sure my carpet literally looked new. I stayed up all night getting quotas and price matching and I couldn’t find anything worth the price with the amount of work they were going to have do. I will definitely be using steam master cleaning for every move out.

  • Review 126 (2023-05-10 - Rating: 5)

    Scott and Noah did a fantastic job on my floors. They helped to work out a deal that fits within budget. They’re trustworthiness and professionalism are unmatched. They were so sweet with my elderly pup too. I highly recommend them!

  • Review 127 (2023-01-28 - Rating: 5)

    My husband has bad allergies and we have a dog, Phillip came in and did such a superb job on our carpets and it seriously has helped reduce the issues my husband had with allergies. I would highly recommend this company and Im thankful they sent someone like Phillip who displayed excellent professional, courteous, and superb customer service skills. I would definitely use this company again. And I hope they send Phillip again. Thank you.

  • Review 128 (2024-06-16 - Rating: 5)

    Edward was very professional. He did a great job with our carpet cleaning. He arrived on time and was very focused on the work.

  • Review 129 (2023-04-13 - Rating: 5)

    Phil was very knowledgeable and a hardworking man!He arrived on time and communicated with me every step of the way. These guys worked HARD all day long, didn’t take a break, and kept a smile on his face throughout the day. I couldn’t believe my eyes when he finished. The floors looked amazing - so much better than I imagined! Thank you Steam Master Cleaning and Restoration! You have a customer for life

  • Review 130 (2023-03-24 - Rating: 5)

    Scott came out to clean our carpets and he used the mint deodorizer which left the house feeling cozy and extra comfy. Scott was very knowledgeable and able to answer all questions my family and I had. He was attentive to our needs and able to provide solutions for all of our concerns. The amount of services offered is quite impressive and we definitely will be using Steam Master for all our future cleaning needs!

  • Review 131 (2023-10-25 - Rating: 5)

    We had Shane come and clean our carpets and he did a fantastic job! Even helped us better understand the best method for trying to treat stains from kids/dog. Highly recommend!

  • Review 132 (2024-03-01 - Rating: 5)

    Paul and Victor cleaned our tile and did such an amazing job, we had them come back and clean the carpet. Highly recommend this team.

  • Review 133 (2024-01-19 - Rating: 5)

    Paul and Adam did an amazing job with our couch and rug. The service was fast and efficient, they were on time and went over each detail. I would recommend this service to anyone.

  • Review 134 (2022-04-08 - Rating: 5)

    We had such a great experience with Matthew Lucio. He was very efficient, professional, and answered all of my questions. He did a really great job cleaning our sofas. Our furniture is now looking brand new and even has a fresh smell! Thanks, Matthew! I highly recommend steam master cleaning and plan to use them in the future.

  • Review 135 (2024-11-13 - Rating: 5)

    Polite, professional, and attentive to detail. Thank you, Steam Master Cleaning. Ask for Brandon Murray, you won’t regret it.

  • Review 136 (2023-03-16 - Rating: 5)

    Phillip was amazing very helpful, kind and respectful! Had our Shaggy rug cleaned, he explain to me in detail what he would be doing to restore it. I appreciate the feedback since we are a household of 2 large dogs our rug was in bad condition. Took the time to explain how I can maintain it clean and in good condition. Will be using them in the future :).

  • Review 137 (2023-12-14 - Rating: 5)

    Brandon Mason did a great job! He was clear on explaining the process and benefits and he clearly takes pride in his work. Also my dog loved him, which is always a plus when there is a stranger in the house :)

  • Review 138 (2022-09-26 - Rating: 5)

    Marcus and Jesus came to clean my couch and did a great job. They were also kind and knowledgeable. The pricing is reasonable which I appreciated. I was able to call at nearly 11pm last night to book the couch cleaning for the next day. The responsiveness and long hours is great for urgent cleaning situations. I would use them again!

  • Review 139 (2023-04-18 - Rating: 5)

    We just had our carpets cleaned by Steam Master Cleaning & Restoration for the first time. Our technician was Phil, and he was excellent - knowledgeable, thorough, and personable. I would definitely use the company again and request Phil. Thanks!

  • Review 140 (2023-03-22 - Rating: 5)

    Scott Salas, did the citrus treatment for pet dander with the turbo power scrub to scrub up the traffic lanes. He did a awesome hot steam clean on the carpets. Then, he added the scotch guard protection. It smells fantastic in the house and bedrooms. I highly recommend Scott for cleaning services. He was very professional and polite.

  • Review 141 (2023-12-13 - Rating: 5)

    Paul did a great job. Courteous and efficient. He even cleaned, deodorized and applied scotch guard treatment to the furniture. Repeat customer here. I look forward to using them again and again.

  • Review 142 (2023-04-24 - Rating: 5)

    Today is my second time doing business with Steam Masters. During both experiences, the technicians were incredibly friendly, knowledgeable, and professional. Today, Phil and Hunter did a carpet, upholstery, and grout cleaning. My husband and I were very impressed with the results, as well as the price point and turn-around time. I’ll continue doing business with this company in the future.

  • Review 143 (2023-02-01 - Rating: 5)

    Just had my carpets done for the first time and they did such a good job! Josh came and made sure to explain everything very well and the results were amazing. Will be having them back again in 6 months!

  • Review 144 (2023-03-28 - Rating: 5)

    We had a great experience with these guys. We had them clean our hardwood floors, carpets, upholstery, hvac ducts and they cleaned and sealed our tile. Phillip and AJ were very professional and did an excellent job. We couldnt be happier and would definately recomend.

  • Review 145 (2023-03-15 - Rating: 5)

    Scott did a great job cleaning and sanitizing wall to wall carpet in a living room and a large area rug; both rooms had been flooded from a frozen/broken attic water pipe in Winter Storm Elliot. Scott worked to meet my insurance claim budget and the work was performed effectively and efficiently. Scott was very professional and polite. Great service.

  • Review 146 (2022-04-05 - Rating: 5)

    I had an amazing experience with Matthew from Steam Master Cleaning today! He was super professional and very detail oriented. I was quite impressed with his work and would highly recommend to anyone looking to get their carpets and rugs cleaned. Ill definitely be using their services again in the future!

  • Review 147 (2023-03-11 - Rating: 5)

    Excited to have my carpet cleaned soon! Phil was a pleasure to meet and was polite, sweet and transparent about my dog issues and what I need vs what he could sell me. Thank you Phil for your transparency. Consultation is also free. Excited to work with Phil! I will book very soon and update the results!

  • Review 148 (2023-05-15 - Rating: 5)

    Decided it was time to have furniture cleaned. Found Steam Master Cleaning and Restoration via google. They had the “Google Guarantee” check mark, so decided to give them a call. Initial call was simple and efficient, provided a time window for same day service. Within ~30 mins I received a call that a technician could head my way at quoted time.The technician that came to my home was Phil. He was kind, professional, and knowledgeable.He did an efficient (but thorough and informative) assessment of the items I wished to have clean.Provided upfront pricing and time estimate it would take to complete the job. Then he offered to do the work on the spot!Phil provided a disclaimer, “ I can’t guarantee I’ll be able to make them look like new again,” but my chairs LOOKED LIKE NEW AGAIN!I will use them again as future needs arise and would definitely recommend them to others.

  • Review 149 (2024-01-03 - Rating: 5)

    Wonderful service. Ended just being an estimate because my apartment is replacing carpet this cycle. What a nice man. He still gave me an estimate (which I would have done). Highly recommend Steam Master

  • Review 150 (2023-03-03 - Rating: 5)

    We have an area rug that was almost ruined when our dog got sick and made multiple messes. My wife called Steam Master and they were able to get someone out same day. Dylan arrived on time, explained their services and provided a good quote. About an hour later he was all done and the rug looked almost new. Very happy with the service and the results!

  • Review 151 (2021-12-22 - Rating: 5)

    Ben and Satiago were both phenominal and did an amazing job at cleaning the kitchen floors and carpets۔ I would definetly call them again!

  • Review 152 (2021-12-13 - Rating: 5)

    I can’t say enough good things about the service I received from these folks! Ben was amazing, polite, and attentive to all my questions. He came out to clean the tile, then answered and quoted pricing for our carpets so we could get those done as well. Truly an amazing experience, and now we know who to call for all our carpet/tile cleaning needs!!

  • Review 153 (2024-04-01 - Rating: 5)

    Mike did an outstanding job cleaning our carpets! I am thoroughly impressed with the quality of his work. He is very professional! Thank you!

  • Review 154 (2021-04-23 - Rating: 5)

    A few days ago Steam Master Cleaning and Restoration came out to my home to cleaning my carpets for my living room, and master bedroom. When I scheduled the appointment everything went so smooth they explained what was going to happen when the technician got to the home. When the technician got to my home he took the exact measurements with this laser pointer device and was able to provide me with the exact cost. It was super affordable. After he was done cleaning the room smelled fantastic and the carpets looked cleaner than I had ever seen them before. I was very impressed. I will definitely book with them again to clean the rest of my home next time!!!

  • Review 155 (2023-05-07 - Rating: 5)

    Phil and Hunter were my techs! The team came and were so efficient. They did such a good job. I had two throw rugs from ikea that were soiled by two dogs and full of hair. The rugs are back to brand new! 10/10 recommend!!

  • Review 156 (2023-08-02 - Rating: 5)

    Scott came out promptly and was so helpful. He really went above and beyond and had to do some creative problem solving. He delivered excellent, courteous service with a positive attitude all the way through. I would recommend Scott and SteamMasters to everyone!

  • Review 157 (2022-11-14 - Rating: 5)

    This company is EXCELLENT. Matthew Lucio came to service my home. He was professional, kind and did a perfect job. We had some problem pet areas that he handled expertly. This old carpet looks like new. Matthew even recommended other services that I will take advantage of in the future. I plan to have my carpet cleaned annually going forward and will always request Matthew.

  • Review 158 (2023-05-30 - Rating: 5)

    Dylan and team did a great job on my move out clean. They arrived promptly, gave a very thorough assessment, and offered multiple service options. Will recommend again for service in the future!

  • Review 159 (2023-03-13 - Rating: 5)

    After my brother spilled coffee on my stairs I had to get them professionally cleaned. Shane came out and did a fantastic job, he was quick, thorough and very professional. We will definitely be asking for Shane next time we need our carpets cleaned.

  • Review 160 (2024-05-22 - Rating: 5)

    Ed and Jorge did an excellent job deep cleaning my couch. Great service at a fair price. Highly recommend!

  • Review 161 (2023-03-10 - Rating: 5)

    Scott Salas Came to do my couch and I was so impressed by his additive and kindness. He went through everything that was going to be used and did A GREAT JOB!! I was a very happy customer. I would definitely use this company and Scott again.

  • Review 162 (2023-09-01 - Rating: 5)

    I’m so happy i decided to call Steam Master Austin. I had my parents carpet cleaned. Shane and Mason did an incredible job.They were both very friendly and professional.I will definitely be calling them again.

  • Review 163 (2021-01-31 - Rating: 5)

    Adam A. and Mason H. were very professional and did a wonderful job. They arrived, wrote up our proposal based on what we said we needed and then went through it step by step so we knew exactly what we were getting and the cost. They worked quickly and efficiently. Our floors look brand new! Highly recommend their services. Amber on the phone was also very helpful in scheduling an appointment and answering questions I had.

  • Review 164 (2023-12-11 - Rating: 5)

    Brandon, did an excellent job since the service call. He gave me his recommendations for servicing the carpets, rugs and finished the job on time and at the quote price.

  • Review 165 (2023-03-08 - Rating: 5)

    Scott Salas cleaned our couch and it looks great! He asked about our concerns and goals with the service and made recommendations on treatment. He had a great attitude and worked very quickly. Great experience!

  • Review 166 (2022-08-02 - Rating: 5)

    I own a Handyman / Make Ready Service Company and I have used Steam Master recently on on 4 of my jobs. (Marcus and Matthew) have provided great customer service. They point out potential issues and have always done a great Job cleaning the carpets. I highly recommend the Steam Master team and will continue to work with them to take care of my customers needs!

  • Review 167 (2025-02-15 - Rating: 5)

    Eric was a pro all around and did an INCREDIBLE job!

  • Review 168 (2022-12-22 - Rating: 5)

    Dylan was great! Professional, courteous, knowledgeable, and efficient. He cleaned our 6 cloth dining room chairs and wood floors throughout our home. Smells great and looks fantastic! I highly recommend Steam Master Cleaning and Restoration.

  • Review 169 (2022-09-30 - Rating: 5)

    Marcus & Jesus completed carpet steam cleaning and did an INCREDIBLE job!!! They were timely, professional, and quick in completing all of my upstairs rooms. The carpets look AMAZING! Could not recommend these guys and their services enough :)

  • Review 170 (2023-02-08 - Rating: 5)

    Steam Master is a true professional company. Amber helped me schedule my carpet cleaning, she also gave me a courtesy call when the technician was on his way. The technician walked me through the process of the cleaning and finished in a timely manner. My carpets look amazing! Very pleased with Steam Master.

  • Review 171 (2024-11-13 - Rating: 5)

    The best company for carpet cleaning, Brandon Murray is a magician highly recommended

  • Review 172 (2023-03-20 - Rating: 5)

    Dylan Ahren did a great job restoring a used sectional we bought and our 5-year-old linen headboard.All stains and discoloring were completely removed. Its like they are brand new again.Dylan was super friendly, fast, and did great work!

  • Review 173 (2023-03-22 - Rating: 5)

    I initially reached out to several upholstery cleaners on Yelp. When Steam Master reached out, I had already scheduled a cleaning with another company. However, Steam Master was able to come out and give me a free in house estimate a day before the other guys as I was looking to get my cleaning done asap. I figured an estimate and opinion couldnt hurt. Dylan arrived, called my cell instead of knocking on the door because of my sleeping baby sign. He went through the process thoroughly, let me ask my questions, and gave great advice. I had an upholstered west elm headboard and a 4 hands couch that both had stains and body oils on them but they now look spotless. 5 star review for Dylan and the Steam Master cleaning process!

  • Review 174 (2023-03-23 - Rating: 5)

    Phil did an awesome job! My carpets look brand new. The company was professional from start to finish, easy to reach, and timely. Highly recommend!

  • Review 175 (2024-12-20 - Rating: 5)

    Michael did such a great job cleaning our sectional it looks new!

  • Review 176 (2023-04-07 - Rating: 5)

    Phil was on time, respectful, knowledgeable and great with pets. I got a similar service done a few months ago when my dog tinkled on my couch and it was very expensive. Phil did the same thing as the previous guy but was less expensive by a long shot. Will be using them again for any other cleaning help.

  • Review 177 (2023-12-09 - Rating: 5)

    CARPET CLEANING WAS AMAZING THANKS TO JOHN W!! He was in and out in less than an hour; super cool guy! We can finally enjoy our rug again thanks to him. Happy Holidays to you and yours, John!

  • Review 178 (2023-05-31 - Rating: 5)

    Shane did a great job explaining the process of cleaning various furniture pieces and how they were different and what treatment would work best for each type of cushion and insert. The furniture looked great!

  • Review 179 (2023-03-10 - Rating: 5)

    Scott with Steam Masters is kind, professional and takes pride in the work he does. He did a great job steam cleaning our 8+ year old carpet in the gameroom and high traffic walkway. Steam Masters is reasonably priced and has lots of options. We definitely recommend Scott and Steam Masters and will use them in the future.

  • Review 180 (2023-05-18 - Rating: 5)

    The cleaning technicians arrived promptly at the agreed-upon time, dressed professionally and equipped with state-of-the-art cleaning equipment. Their expertise was evident as they carefully assessed the condition of my carpets, identifying any areas that required special attention. They patiently answered my questions and addressed my concerns before proceeding with the cleaning process. Exceptional customer service

  • Review 181 (2023-05-01 - Rating: 5)

    Shane & Hunter came to my home to clean a carpet in a bedroom after my dog had gotten very sick and left a bad mess. They were extremely professional, prompt and got all of the stains and mess cleaned up quickly. I would definitely use this service in the future.

  • Review 182 (2023-09-30 - Rating: 5)

    Shane and Mason did an incredible job today. We had a lot of pet stains that they were able to get out of our almost new carpet which was a huge relief. Thank you!

  • Review 183 (2022-08-04 - Rating: 5)

    Chris and Merced were amazing! They do a spectacular job and were very polite and professional! We have 4 dogs and they got our carpets looking brand new. I will definitely be requesting them in the future!

  • Review 184 (2022-01-04 - Rating: 5)

    Adam did a FANTASTIC job!! Pet stains I thought would never come out of carpet ….. GONE! Completely gone! Also cleaned my sectional. Also fantastic. Adam was professional, kind, courteous and even kept an eye on my dogs while I had to step out. Highly recommend. Make sure you ask for Adam.

  • Review 185 (2023-03-29 - Rating: 5)

    I was able to get a consult within 24 hours of calling. Scott showed up and provided a super thorough service and walked me through all of my options for removing set in pet odor and stains in carpet. So thankful to have clean carpets!!

  • Review 186 (2022-11-14 - Rating: 5)

    They did a great job cleaning my carpets! I had Shane and Jackson come clean and they did a spot treatment for dog urine and it is gone and smells fresh! Good pricing and very professional and super fast!

  • Review 187 (2022-01-13 - Rating: 5)

    Ben came out to initially give us a free estimate on cleaning our tile/grout , seal it and clean our carpeting on our stairs. We had two other estimates , one being slightly lower but didnt have as good of reviews so we decided to use Steam Master Cleaning. We are happy we did! Our grout went from this dirty brown color to almost its original light beige overnight! It brightened up the entire room. I am so happy with the results and wish I wouldnt have waited this long to get it done. Ben took his time and was very courteous. We have so much tile and grout, it took him about 6 hours to do our entire house and I think the poor guy only took a little 20 min break. He needs some help and a raise! We will be return customers for sure!

  • Review 188 (2021-05-14 - Rating: 5)

    I was very shocked on well my carpets came out. I’ve always had other carpet companies come out but was amazed at how awesome Adam did cleaning my carpet and sofás. Adam was very efficient with his work and explained every service they offered. I will definitely have them come out again to do my second floor. Highly recommend this company and ask for Adam!

  • Review 189 (2025-02-15 - Rating: 5)

    Michael was amazing!!! Thank you for rapid response and service.

  • Review 190 (2021-05-11 - Rating: 5)

    Adam did an outstanding job of cleaning our carpet, 2 upholstered chairs and the grout on our kitchen tile floor. He was on-time, courteous, professional, and provided excellent customer service. Floors and chairs looked great when he finished and we will definitely use his services again.

  • Review 191 (2023-01-27 - Rating: 5)

    10/10 ServiceHad my carpets and rugs steam cleaned and Garrett did an amazing job! He was on time and very courteous and professional. I will recommend you guys to my friends and family!

  • Review 192 (2023-03-24 - Rating: 5)

    Shane Aalsma came out and did a fantastic job cleaning my carpets and some tile. He worked extremely hard and the results were amazing. I highly recommend Shane and Steam Master Cleaning. Thank you!

  • Review 193 (2023-06-03 - Rating: 5)

    Scott came to clean the carpets in my new home and did an amazing job! The eucalyptus he used left our upstairs smelling amazing. We plan on reaching back out when we need more in the future!

  • Review 194 (2023-03-21 - Rating: 5)

    When my boyfriends dog ruined my roommates couches, I immediately called Steam Masters. They were able to come the next day! Phillip was right on schedule and took the time to explain the process. He provided several different options for me which was more than appreciated. Phillips was efficient and completely fixed the stained couches! I will most definitely be using Steam Master for all my cleaning and restoration needs!